Jobs Kenya

Website: Website https://www.safaricom.co.ke/

  • Capacity & IP Sales Lead (Sales Lead – Wholesale Carrier Business)

    Detailed Description

    This role will report to the Wholesales Lead.

    Role purpose

    Grow Wholesale International Capacity & IP revenues.
    Develop an effective retention strategy to minimize churn.
    Optimal Capacity Asset Management.
    Manage Key relations & partnerships.
    Identify and scope Business Opportunities at key networking events regionally & internationally.

    Key accountabilities and decision ownership

           Grow Wholesale International Capacity & IP revenues

    Achieve set revenue targets as per capacity objectives.
    Development of a 12-month rolling sales pipeline.
    Identify global growth prospects and specific opportunities with EA region for Fiber, Satellite, Microwave.
    Identify and analyze operator capacity needs and requirements and ensure operator needs are fully understood and correctly dimensioned.
    Work with International Data/IP partners or providers to meet the needs of the business by developing a clear annual review calendar that can identify areas of collaboration and potentially new revenues.
    Use a clear and well –documented process methodology for locking business to avoid delayed implementation and poor client engagement.
    Weekly prepare a report showing various engagement milestones of operator on- boarding process to ensure ease of billing for services required.

    Develop an effective retention strategy to minimize churn

    Work to develop and execute customer ring fencing strategies.
    Develop and share periodic reports on customer concerns on products.

    Manage Key relations & partnerships   

    Prepare and maintain an effective annual calendar that optimize the relationships with various operators, partners, Satellite & outsourced roaming providers to enhance competition.
    Develop an effective framework for monitoring effective partnerships.
    Explore new partnership opportunities that create opportunities for growth.

    Attend Key networking events   

    Identify and plan for all known key events touching on IP& Capacity, Satellite, Interconnect and SMS.
    Attend at least one key networking event annually.
    Document and implement learnings for the benefit for the business.

    Core competencies, knowledge and experience:

    Business  Competencies

    Working With Others

    Consciously takes steps to make the most of every conversation/interaction. 
    Identifies people’s needs, interests and motives to be able to influence the decisions they make. 
    Communicates simply to excite and engage people.
    Pro-actively adapts own style and approach to build rapport, and work with others more effectively. 
    Builds and maintains strong relationships and networks.

    Operational Excellence

    Targets effort and resources on high-value, high impact activity.   
    Focuses on achieving maximum performance and driving continuous improvement .
    Thinks about processes and problems cross-functionally and end-to-end.
    Uses knowledge of products, technology, process, systems and policy to solve problems.

    Creativity and Innovation

    Finds creative ways to exploit opportunities and solve problems. 
    Takes risks and pushes what is possible. 
    Experiments with unorthodox approaches.

    Business Know-how

    Uses data and research to make decisions that are competitively and financially robust.
    Balances current and future needs.
    Thinks and acts like an owner of the business. 
    Acts in line with legal, regulatory, professional and ethical standards.

    Working With Change

    Responds flexibly to changing situations 
    Manages the business and people aspects of change to drive performance.

    Project and Programme Management

    Defines scope and deliverables in terms of time, cost, quality and business benefit. 
    Schedules activity and identifies resource needs, dependencies and synergies. 
    Evaluates progress, mitigates risks and addresses issues.

    Functional Competencies

    Products, Services and Technology Knowledge – Enterprise

    Understands our portfolio – technology, features and benefits.
    Understands customer needs and sxplains the impacts and value of Safaricom solutions compared to our direct and indirect competitors.
    Explains Safaricom’s strategy and direction, and how it benefits the customer.

    Business Development & Sales Planning

    Forecasts future sales, revenues and risks. 
    Plans sales activities for stores, accounts or territories to maximise sales and grow revenues. 
    Identifies and qualifies opportunities to develop new business.

    Solution Selling

    Wins and retains Customers by identifying their needs or business challenges, and matching them to Safaricom products and services. 
    Identifies opportunities to win more business by up-selling and cross-selling. 

    Negotiation

    Responds positively and professionally to objections, and addresses the Customer’s needs to successfully close the sale. 
    Uses a range of techniques and approaches to make agreements that add value for Safaricom and our Customers. 
    Understands customers’ commercial drivers and leverages them in negotiations. 
    Applies commercial acumen to maintain a healthy profit margin.

    Competing to win

    Brings energy and passion to work and always aims to beat the competition. 
    Knows what the competitors are offering, how our offer compares and uses market data to drive decisions.

    Key performance indicators

    100% achievement of Wholesale Data & IP Capacity revenues provided against business revenue objectives.
    Documented existence of Sales pipeline within the SLA’s. Ensure pipeline is build up with new potential account, and new order prospects.
    Provide evidence of business growth through execution of the sales strategic and tactical plans when required.
    Predicting vertical trends, bases annual sales forecasting.
    Ensuring defence of existing market share  through customer retention and effective sales strategy implementation. 
    Commercialize at least 2 unique wholesale capacity solutions in the Financial Year.
    Consistent feedback to management on the market needs for the portfolio under management.
    Identifying, contacting & facilitating tie-ups with Carriers, Telco’s, Internet service providers, Application service providers, Local and International along with the top management.  I.e. CXO level.
    Satisfactory performance ratings for the staff in the section(Meets expectation).
    Develop and implement a sales  incentive plan for the team.
    Develop and execute initiatives to build team cohesion.
    Create a differentiated customer experience, controlling revenue churn and maximizing revenue by evolving innovative and new products and services.
    Preparation of weekly management reports on activities around Capacity Business.
    Preparation of strategic product positioning presentations to clients.
    Ongoing development of relationship matrices and engagement model for the key accounts and industry influencers.

    Qualifications

    A recognized University Degree in a Business-related field; Master of Business Administration degree is an added advantage.
    Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications Services is a mandatory requirement.
    At least 3-5 years’ work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements.
    At least 3 years sales experience. Experience in projects management is an added advantage.
    Strong relationship-building and customer retention skills preferably from a major blue-chip company and Internet Service Providers.
    Ability to inspire and manage a sales team.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Senior Manager – Resourcing & Talent Management M-Pesa Africa – Senior Specialist – Cyber Security Governance Risk & Compliance

    Detailed Description

    Reporting to the COE Lead : Talent & Group HR Shared Services, the position holder will provide strategic resourcing expertise and direction and ensures the delivery of all permanent and interim human capital requirements. He/She will be responsible for development of resourcing strategies to attract & retain digital ready and techy talent for an agile organization, leading employer branding, driving manpower planning, talent mapping, assessment and placement. They will collaborate with respective business stakeholders to understand their talent needs and align resourcing strategies to meet the people plans and ensure customer obsession and diversity is focused on in resourcing approaches, processes, selection and placement. 

    Key Responsibilities

    Resourcing Strategy 

    Develops, creates and sets the resourcing strategy
    Leads a team of resourcing professionals to deliver the strategy aimed at identifying, attracting and assessing high calibre candidates, ensuring operational excellence throughout the resourcing process and creating an unmatched candidate experience
    Using Strong commercial awareness, contribute to the digital objectives of Safaricom, reinvents the resourcing approach to be digital ready and ensures that there is a comprehensive approach to hire digital talent
    Develop and Implements the Safaricom Employee Value Proposition 
    Leads and drives the resourcing team to deliver best practice across, candidate attraction, selection, assessment and employer brand
    Develops innovative solutions to recruitment challenges, builds strong external relationships so that Safaricom innovation in resourcing is recognized externally;

    Talent management 

    Succession planning, critical roles identification, and consequent internal and external role identification.
    Management of talent rituals and driving a robust talent management and development culture within the organization 
    Driving internal talent mobility and employee growth through rotations 
    Early careers identification and development 
    Assessment of external talent and recruitment trends and providing the relevant insights. 

    Stakeholder Management & Partnership 

    Leads internal negotiations at a senior level, informs and educates senior leaders across the local market to ensure effective delivery of the resourcing plan and strategy
    Determines use of relationship with external suppliers to deliver People Plans and initiatives, manage interfaces with all resourcing channels, and manages interfaces with Vodacom & Vodafone Global HR, 

    Talent Scouting through;

    Partnerships with various institutions of learning
    Collaborations with other industry operators etc. (rrunning selection centers for graduate recruitment and more senior vacancies).
     Talent Database Management – To establish a continuous talent mapping and maintain a talent database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business at all levels  
    Manage a Diverse open talent market place
    Deliver Career Fairs (locally and internationally) including Techy awards. 

    Operational Resourcing 

    Provides operational Resourcing support in the execution of all elements of the operational people plan, including provision of tools, processes, coaching and best practice sharing
    For all resourcing assignments prepare a recruitment plan covering all aspects of the recruitment, selection and induction for the position and obtain sign off through the HRBP on all recruitment plans.
    Propose and implement on-going improvements to staffing efforts by applying a wide range of experience on current internal and external recruiting policies, practices and trends.
    Reporting on various recruitment initiatives/achievements against business strategy.

    Workforce Planning

    Work with HRBP’s and OE Teams to systematically identify and analyze business requirements in terms of the size, type, and quality of workforce to achieve business objectives .
    Together with the HRBP’s and the line managers, determine what mix of experience, knowledge, and skills is required and sequence steps to get the right number of right people in the right place at the right time.
    Ensure Diversity in gender, youth, PWDs

    Coaching Hiring Teams 

    On best practices in interviewing techniques and on the role of the assessor at a selection Centre.

    People Management

    Manage the performance, motivate, coach, train & mentor the staff within the Resourcing Section.
    Ensure succession planning and career pathing within the chapter.
    Manage the learning and development culture within the chapter.
    Manage the chapter operations within the allocated budget.

    Qualifications

    Degree in Human Resource Management with (HND) Higher National Diploma in Human Resource Management or a Technical Degree with HND in HR with Resourcing Management experience
    8 years’ work experience in resourcing and talent management in a busy HR environment in a large technology and commercial organization of which at least 4 years should be in Managerial role in HR.
    He/ She must have 4 years’ experience in talent resourcing of  which at least 2 years should be in interviewing senior leadership level positions using competency-based assessments tools including psychometric profiling and ability tests.
    Should possess certification in psychometric testing preferably SHL
    Proactive Sourcing- Proactively sources talent, thinking out of the box and using existing and new tools/methods to find and keep the best talent.
    Social Recruitment- Ability to network and build strong relationships with internal and external stakeholders by  keeping connections and being branded as a trustworthy, inclusive, considerate and available employer.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager – Resourcing & Talent Management

    Detailed Description

    Reporting to the COE Lead : Talent & Group HR Shared Services, the position holder will provide strategic resourcing expertise and direction and ensures the delivery of all permanent and interim human capital requirements. He/She will be responsible for development of resourcing strategies to attract & retain digital ready and techy talent for an agile organization, leading employer branding, driving manpower planning, talent mapping, assessment and placement. They will collaborate with respective business stakeholders to understand their talent needs and align resourcing strategies to meet the people plans and ensure customer obsession and diversity is focused on in resourcing approaches, processes, selection and placement. 

    Key Responsibilities

    Resourcing Strategy 

    Develops, creates and sets the resourcing strategy
    Leads a team of resourcing professionals to deliver the strategy aimed at identifying, attracting and assessing high calibre candidates, ensuring operational excellence throughout the resourcing process and creating an unmatched candidate experience
    Using Strong commercial awareness, contribute to the digital objectives of Safaricom, reinvents the resourcing approach to be digital ready and ensures that there is a comprehensive approach to hire digital talent
    Develop and Implements the Safaricom Employee Value Proposition 
    Leads and drives the resourcing team to deliver best practice across, candidate attraction, selection, assessment and employer brand
    Develops innovative solutions to recruitment challenges, builds strong external relationships so that Safaricom innovation in resourcing is recognized externally;

    Talent management 

    Succession planning, critical roles identification, and consequent internal and external role identification.
    Management of talent rituals and driving a robust talent management and development culture within the organization 
    Driving internal talent mobility and employee growth through rotations 
    Early careers identification and development 
    Assessment of external talent and recruitment trends and providing the relevant insights. 

    Stakeholder Management & Partnership 

    Leads internal negotiations at a senior level, informs and educates senior leaders across the local market to ensure effective delivery of the resourcing plan and strategy
    Determines use of relationship with external suppliers to deliver People Plans and initiatives, manage interfaces with all resourcing channels, and manages interfaces with Vodacom & Vodafone Global HR, 

    Talent Scouting through;

    Partnerships with various institutions of learning
    Collaborations with other industry operators etc. (rrunning selection centers for graduate recruitment and more senior vacancies).
     Talent Database Management – To establish a continuous talent mapping and maintain a talent database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business at all levels  
    Manage a Diverse open talent market place
    Deliver Career Fairs (locally and internationally) including Techy awards. 

    Operational Resourcing 

    Provides operational Resourcing support in the execution of all elements of the operational people plan, including provision of tools, processes, coaching and best practice sharing
    For all resourcing assignments prepare a recruitment plan covering all aspects of the recruitment, selection and induction for the position and obtain sign off through the HRBP on all recruitment plans.
    Propose and implement on-going improvements to staffing efforts by applying a wide range of experience on current internal and external recruiting policies, practices and trends.
    Reporting on various recruitment initiatives/achievements against business strategy.

    Workforce Planning

    Work with HRBP’s and OE Teams to systematically identify and analyze business requirements in terms of the size, type, and quality of workforce to achieve business objectives .
    Together with the HRBP’s and the line managers, determine what mix of experience, knowledge, and skills is required and sequence steps to get the right number of right people in the right place at the right time.
    Ensure Diversity in gender, youth, PWDs

    Coaching Hiring Teams 

    On best practices in interviewing techniques and on the role of the assessor at a selection Centre.

    People Management

    Manage the performance, motivate, coach, train & mentor the staff within the Resourcing Section.
    Ensure succession planning and career pathing within the chapter.
    Manage the learning and development culture within the chapter.
    Manage the chapter operations within the allocated budget.

    Qualifications

    Degree in Human Resource Management with (HND) Higher National Diploma in Human Resource Management or a Technical Degree with HND in HR with Resourcing Management experience
    8 years’ work experience in resourcing and talent management in a busy HR environment in a large technology and commercial organization of which at least 4 years should be in Managerial role in HR.
    He/ She must have 4 years’ experience in talent resourcing of  which at least 2 years should be in interviewing senior leadership level positions using competency-based assessments tools including psychometric profiling and ability tests.
    Should possess certification in psychometric testing preferably SHL
    Proactive Sourcing- Proactively sources talent, thinking out of the box and using existing and new tools/methods to find and keep the best talent.
    Social Recruitment- Ability to network and build strong relationships with internal and external stakeholders by  keeping connections and being branded as a trustworthy, inclusive, considerate and available employer.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Executive- Experiences

    Job Description

    Reporting to the Chapter Lead – Experiences, the role holder will be responsible for creating and executing engaging brand experiences that resonate with our core customer segment groups.  They will develop and implement innovative brand activations, events and campaigns that enhance brand awareness, drive customer engagement and strengthen brand loyalty.  The ideal candidate will have a strong understanding of brand strategy, experiential marketing and latest event technology trends. 

    Responsibilities

    Job Responsibilities

    Brand Building:   

    Assist in the development and execution of our brand experience strategy to enhance brand visibility and customer engagement.   
    Conceptualize, plan and execute a variety of brand experiences (internal and external): events, activations, sponsorships and digital engagements.  Oversee end to end logistics not limited to resourcing, budgeting, collateral and post event analysis. 

    Partnership and Collaboration:   

    Work closely with internal teams, agencies and partners to create synergistic brand experiences.   
    Manage relations with vendors, agencies and other partners to ensure high-quality brand experiences.

      Productivity / Marketing Effectiveness Management:   

    Influence engagement approaches with a sharp focus on achieving critical KPI’s. 
    Monitor the effectiveness of brand experience initiatives and campaigns.    
    Provide regular reports on key performance indicators (KPIs) and recommend actions for continuous improvement. 
    Keeps abreast of the latest trends in experiential marketing, event tech and consumer behavior.

    Actionable Insights 

    Use a range of research and data analysis techniques to identify priority customer segments and their values, attitudes and lifestyles.   
    Translate data into insights that identify opportunities to drive value in target customer segments. 

    Admired Brand 

    Build a brand that connects emotionally and rationally with our customers now and in the future.  
    Measure and increase brand equity across customer segments.  

    Innovativeness Propositions 

    Refine propositions to maximize acquisition, retention and advocacy over the product and service lifecycle.    
    Apply knowledge of marketing processes and techniques to shape propositions that are simple to buy and sell. 

    Integrated Communications 

    Create powerful integrated communications delivered through an effective mix of channels that promotes Safaricom’s products and safeguards our reputation.  
    Use processes, systems and practice to maximize customer value, loyalty and advocacy. 

    In Market Executions 

    Execute propositions in market using appropriate marketing channels.    
    Apply knowledge of channels to design and deliver a, motivating and differentiated customer experience that reflects our brand values at every touchpoint.

    Qualifications

    A Bachelor’s degree.  
    Extensive experience and judgment to plan and accomplish goals. 
    Minimum 2 – 3 years’ experience in event management. 
    Wide degree of creativity and latitude. 
    Willingness to work for long hours, under stress.  
    Willingness to travel.  
    Oral and written communication skills. 
    Ability to manage the business and people aspects of change to drive performance.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • M-Pesa Africa – Senior Specialist – Cyber Security Governance Risk & Compliance Group Treasurer Principal Internal Auditor

    About the Role

    Reporting to the Manager, Cyber Security Governance Risk & Compliance you will be responsible for ensuring that the organization’s Cyber Security risks are under explicit management control and as well coordinate strategic integration of Cyber Security programs within M-Pesa Africa. They will be part of the team that drives compliance to internal and global cyber security related policies and standards, Vodafone Cyber Health & Adaptive Risk Method (CHARM)controls and applicable Kenyan laws and regulations.

    Responsibilities

    In this role you will be responsible for:

    Continually reviewing and updating security policies, standards, and guidelines in response to the ever-changing cyber threats in coordination with the Risk Management team.
    Monitoring and driving compliance to internal and global cyber security related policies and standards, Vodafone Cyber Health & Adaptive Risk Method controls and applicable Kenyan laws and regulations.
    Coordinating stakeholders to deliver on targets or agreed business outcomes.
    Coordinating periodic independent assurance of critical products and services.
    Coordinating implementation of recommendations from independent assessments.
    Conducting Cyber Risk Assessments to determine cyber risk profile and define treatment plans.
    Recommending Cyber Security services improvement plans.
    Coordinating projects handover process within the cyber security functions.
    Continually reviewing, implementing and proposing improvements of the user access governance process.
    Coordinating periodic cyber security knowledge transfer, awareness sessions and phishing simulations to staff in line with strategy.
    Participating actively in cyber security events and trade shows, reporting and presentations.

    Qualifications

    Apply if you have: 

    Experience with the Vodafone Cyber Health & Adaptive Risk Method (CHARM) Program;
    Minimum of 3 years Information Security Governance and Compliance Frameworks;
    Experience in design, delivery and support of Information Security solutions to customers will be and added advantage;
    At least one professional Information Security Qualification: CISSP/CISM/CISA;
    Advanced competencies in Network Security: CCNP or CCIE (Security);
    Advanced competencies in Microsoft, Linux or Unix Operating Systems administration;
    Advance competencies experience in Information Security Technologies;
    Good communication skills and team player;
    Experience in the use of security tools;
    Project management skills, and proven task execution (getting things done)
    Superior Report writing skills;
    Analytical Thinking.

    We are happy if you have:

    Experience in working with multi-cultural geographically distributed teams

    Our commitment to you:

    A fair and unbiased selection process
    A robust  total reward scheme 
    Dedicated support and mentoring/coaching 
    An opportunity to work with passionate life-long learners
    An opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • M-Pesa Africa – Senior Specialist – Cyber Security Governance Risk & Compliance Group Treasurer

    M-Pesa Africa – Senior Specialist – Cyber Security Governance Risk & Compliance Group Treasurer

    About the Role

    Reporting to the Manager, Cyber Security Governance Risk & Compliance you will be responsible for ensuring that the organization’s Cyber Security risks are under explicit management control and as well coordinate strategic integration of Cyber Security programs within M-Pesa Africa. They will be part of the team that drives compliance to internal and global cyber security related policies and standards, Vodafone Cyber Health & Adaptive Risk Method (CHARM)controls and applicable Kenyan laws and regulations.

    Responsibilities

    In this role you will be responsible for:

    Continually reviewing and updating security policies, standards, and guidelines in response to the ever-changing cyber threats in coordination with the Risk Management team.
    Monitoring and driving compliance to internal and global cyber security related policies and standards, Vodafone Cyber Health & Adaptive Risk Method controls and applicable Kenyan laws and regulations.
    Coordinating stakeholders to deliver on targets or agreed business outcomes.
    Coordinating periodic independent assurance of critical products and services.
    Coordinating implementation of recommendations from independent assessments.
    Conducting Cyber Risk Assessments to determine cyber risk profile and define treatment plans.
    Recommending Cyber Security services improvement plans.
    Coordinating projects handover process within the cyber security functions.
    Continually reviewing, implementing and proposing improvements of the user access governance process.
    Coordinating periodic cyber security knowledge transfer, awareness sessions and phishing simulations to staff in line with strategy.
    Participating actively in cyber security events and trade shows, reporting and presentations.

    Qualifications

    Apply if you have: 

    Experience with the Vodafone Cyber Health & Adaptive Risk Method (CHARM) Program;
    Minimum of 3 years Information Security Governance and Compliance Frameworks;
    Experience in design, delivery and support of Information Security solutions to customers will be and added advantage;
    At least one professional Information Security Qualification: CISSP/CISM/CISA;
    Advanced competencies in Network Security: CCNP or CCIE (Security);
    Advanced competencies in Microsoft, Linux or Unix Operating Systems administration;
    Advance competencies experience in Information Security Technologies;
    Good communication skills and team player;
    Experience in the use of security tools;
    Project management skills, and proven task execution (getting things done)
    Superior Report writing skills;
    Analytical Thinking.

    We are happy if you have:

    Experience in working with multi-cultural geographically distributed teams

    Our commitment to you:

    A fair and unbiased selection process
    A robust  total reward scheme 
    Dedicated support and mentoring/coaching 
    An opportunity to work with passionate life-long learners
    An opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Software Engineer in Test

    Job Description

    Reporting to the Lead SDET, the position holder will take on a pivotal role in ensuring the quality of our products. This individual will be a technical leader, responsible for driving test strategy, automation, and performance engineering. The ideal candidate will have a strong background in software development, testing, and a proven ability to influence and mentor others.
    This is a highly visible role with significant impact on product quality and delivery. We are looking for a self-motivated and results-oriented individual to join our team.

    Responsibilities

    Independently own the entire test lifecycle for complex projects, including test planning, design, execution, and analysis.
    Develop and implement advanced test automation frameworks and tools.
    Lead performance testing initiatives, identifying performance bottlenecks and recommending optimizations.
    Drive the adoption of DevSecOps practices and optimize CI/CD pipelines for zero-touch deployment.
    Conduct in-depth security testing and analysis to identify vulnerabilities and mitigate risks.
    Leverage AI and machine learning to enhance test efficiency and effectiveness.
    Build and maintain comprehensive test analytics to measure and improve product quality.
    Collaborate with cross-functional teams to influence product design and development.
    Contribute to the development and implementation of quality engineering best practices.
    Ensure proper version control and configuration management of all test objects developed and test environments used.
    Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation
    Experience with Continuous Integration tool (e.g. Jenkins)

    Qualifications

    Bachelor’s degree in Computer Science, Information Technology, or a related field.
    Extensive experience in software testing and quality assurance.
    Strong programming skills in multiple languages (e.g., Python, Java, C#).
    Expertise in test automation frameworks and tools.
    Deep understanding of performance testing concepts and tools.
    Proven experience with CI/CD pipelines and DevOps practices.
    Strong knowledge of security testing methodologies and tools.
    Ability to analyze complex systems and identify potential issues.
    Excellent communication and interpersonal skills.
    Strong leadership and influencing skills.
    ISTQB certification (preferred)

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Service Development and Activation Engineer Senior Officer-Finance (Safaricom and Mpesa Foundations) Senior, Cyber Security Architect

    Service Development and Activation Engineer Senior Officer-Finance (Safaricom and Mpesa Foundations) Senior, Cyber Security Architect

    Detailed Description 

    Reporting to the Manager -Enterprise Service Activation the role holder will be responsible for ensuring quality and speedy deployment of enterprise solutions. The Holder will be responsible for the delivery of the promise of the business outcomes.

    Key Responsibilities

    Implement various enterprise solution components in line with designed solution.
    Ensuring that deployed solution meets and exceeds the set quality benchmarks.
    Work closely with the Solution Architect team to develop LLD solution templates.
    Responsible for the technical leadership and quality of the delivered solutions.
    Participate in project management and communication at all stages of deployment.
    Responsible for identifying, establishing, and managing Proof of Concept (POC), Proof of Value and/or Benchmark engagements, in the customer environment.
    Participate in the solution design validation process.
    Responsible for the “as-built” documentation of deployed solutions
    Responsible for the handover deployed solution to the support team to ensure seamless support.
    Continuously work with other teams to streamline internal process to improve service delivery.
    Provide support to the EBU Automation Program by assisting in the development/reviewing of User Requirement Specifications
    Provide inputs in the innovation of the new products and customization of existing products to fit customer business requirement. 
    Participate in innovation to improve delivered products and services and to explore new technologies and their applications in the enterprise space including RFP’s technical evaluations.
    Liaise with other sections/departments in the delivery of services and projects as well as maintain good working relations between the team and all stakeholders.
    Develop reusable customer solution design implementation templates in the form of standard customer deliverables.
    Lead solution design reviews and network requirements for the Low Level Design.
    Continuous research and training to improve speed, effectiveness and quality of deployment.
    Feedback and improvement of designed solutions

    Qualifications

    Degree in an Engineering related discipline. Computer Science, Telecoms, IT, Electrical, etc. 
    Over 4 years’ experience in deployment and integration of large enterprise or service provider networks. 
    Network engineering certifications, CCNA, CCNP, Linux, Cloud, Security, IoT. 
    Team Player and Strong relationship building skills. 
    Project Management and collaboration skills. 
    Sound product knowledge of the business’ existing product portfolio
    Quality of deployed solutions e.g. % of the solutions rebound <2% Emerging technologies program participation. IOT, Cloud, Cybersecurity. Certifications on Enterprise Networking skills, Digital IT entry level programs, AI, Software. etc go to method of application » Use the link(s) below to apply on company website.   Apply via :

  • Product Manager- Gaming Full-Stack Software Engineer

    Product Manager- Gaming Full-Stack Software Engineer

    Job Description

    Reporting to the Tribe Lead- Digital Services Tribe, the role holder will be responsible for driving end-to-end execution of Gaming within Digital Products and Services. They will be tasked with content acquisition coordination and managing relationships of local and international content providers and OTT content partnerships. The role holder will also be responsible for local content aggregation through Content Partners to provide the best local content that will attract, engage and retain our customers while simultaneously achieving a successful multi-platform experience as well as ensuring that the content strategy is implemented in alignment with overall business strategy, market needs and requirements.

    .Job Responsibilities

    Drive ongoing Gaming revenue targets through innovation and winning partnerships.
    On-board partners who deliver the strategy and roadmap for Gaming Content.
    Create and manage winning partnerships with Content Providers and platforms.
    Manage the full product development lifecycle for Gaming products including products rationalization and enhancements of existing products.
    Ensure transfer and sustenance of Gaming products knowledge among the consumer unit and customer support teams including retail, tech and support teams before launch and thereafter during the product lifecycle.
    Co-ordinate with brand marketing and business planning to achieve products take-up in the market through attractive packaging, pricing and positioning.
    Work closely with other stakeholders to define a clear and precise go-to market strategy and channel engagement including visibility requirements.
    To ensure high levels of quality and customer experience in the gaming portfolio through documented, simple, and well tested sales, provisioning and support processes.
    Analyse customer insights, usage patterns, competition activities, and market scenario to draw insights into customer usage /recharge behaviour to design gaming propositions to optimize revenue and profitability.
    Develop the commercial case and secure commercial approvals for the portfolio.
    Present gaming commercial performance in monthly reviews (Customers, Revenues, Share, NPS, ARPU, Smartphones, Data Usage).
    Responsible for the development of an annual/bi-annual/gaming strategy.
    Consolidate the marketing research and data on customer segments- identifying key gaming insights and business opportunities. 
    Manage Gaming Opex Budget.

    Qualifications 

    Upper second class degree in Business or Commerce from a recognized University.
    5 years working experience in Telecom or FMCG with exposure to Segment Marketing. 
    High level knowledge of Commercial knowledge.
    High level knowledge of MS Office applications.
    Ability to identify people’s needs, interests and motives to be able to influence the decisions they make. 
    Ability to work well with others by pro-actively adapting own style and approach to build rapport, and work with others more effectively 
    Demonstrates a cross-functional, end-to-end approach to problem-solving, leveraging product, technology, and process expertise to drive continuous improvement, maximize performance, and focus resources on high-impact activities.
    Demonstrates openness to new ideas and creative problem-solving to drive innovation and exploit opportunities.
    Possession of strong decision-making abilities backed by data and research to ensure competitiveness and financial viability, balancing current and future business needs while maintaining compliance with legal, regulatory, and ethical standards.
    Skilled in defining project scope and deliverables, ensuring alignment with time, cost, quality, and business objectives.
    Possession of the following functional competencies; Partner Management, Content Strategy development, Commercial Acumen, GTM and P&L Management.

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  • Software Developer in Test Specialist – Enterprise Services Optimization

    Software Developer in Test Specialist – Enterprise Services Optimization

    Brief Description

    Reporting to the Lead SDET  Channels & Core IT the position holder will oversee and perform Automated testing on all applications from the earliest opportunity and with precision before any application is deployed to production.  Communicating all test issues effectively to the QA manager. Managing the daily workload of a Tester and giving direction on projects. Participate in the test automation tool selection and adoption process; Develop and execute automated test suites using COTS and custom tools; Integrate test suites into the test management system and custom test harnessed.

    Key Responsibilities

    Technical:

    Produce & manage level test plans, estimate effort and resource test plans
    Monitor changes to scope during the development cycle and re-evaluate plans and resource accordingly
    Manage expectations of when testing activities will be complete mitigating risks to key milestones
    Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set-up to enable all required testing activities
    Manage the UAT process by supporting clients to establish key scenarios to test their business processes to maximize benefit of the UAT process ensuring full acceptance and integration of the software solution
    Assign work to QA Engineers and manage successful completion of work to set deadlines
    Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate
    Measure, develop and optimize quality of team outputs and performance.
    Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers
    Review requirements, specifications, user documentation, help files, and other project documentation to assure quality of the products and tests to be developed; i.e., perform manual static testing.
    Select and develop appropriate test automation tools, applying the latest techniques in test automation; e.g., data-driven testing.
    Use risk-driven techniques to develop, maintain, and execute automated test suites for various Software Cafeteria products; i.e., perform automated dynamic testing.
    Execute automated tests and validate the results.
    Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects.
    Work with the Development team to create and maintain an automated nightly build verification (“smoke”) test.
    Ensure proper version control and configuration management of all test objects developed and test environments used.
    To facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as establishing the best tools for the job
    Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation
    Experience with Continuous Integration tool (e.g. Jenkins) Experience with GitLab to implement for the 

    Results Tracking and Reporting:

    Monitor defects raised by the team and challenge their prioritization supporting to resolution.
    Manage all issues that impact on the team’s ability to complete testing activities on schedule
    Create and maintain manual test repositories and regression test packs with a view of constant optimization to improve test estimates
    Create, maintain and manage test related documentation C
    Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
    Assist the QA Manager in preparing test plans, budgets, and schedules.
    Take responsibility to ensure all solutions delivered meet the highest quality standards.

    Qualifications:

    At least 3 – 5 years of automated testing experience (Must demonstrate)
    Qualified to ISEB/ISTQB Foundation Level or better.
    You’ve got a working knowledge of Docker.
    You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring using technologies like Terraform, Ansible, Kubernetes, GCP, or AWS.
    You have experience with Continuous Integration systems (e.g., Jenkins, Travis, GitLab, CircleCI etc).
    Experience in one or more of the following programming languages and tools: Python, Selenium, Java, XML, SQL, JavaScript.
    Degree in Computer Science or any other relevant (Priority given to skills over degree major)
    Exceptional Communication skills.
    Demonstrate excellent documentation skills and an aptitude to clearly communicate findings and results.
    Ability to effectively prioritize and deliver work in a high-pressure environment.
    Show full commitment to continuous improvement of processes and deliverables.
    Demonstrate a high degree of literacy, numeracy, and accuracy
    Possess good problem-solving skills
    Proactive, highly motivated, and a strong team player with a positive attitude
    Experience with REST API testing tools such as Postman, SOAP UI, and, or Swagger

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