Website: Website https://www.ri.org

Regional Director Economic Opportunity & market Systems, Africa

Reports To; Regional Director – Africa
Position Summary:
The Regional Director Economic Opportunity & Market Systems is responsible for design, implementation, and evaluation of all agriculture, food security, livelihoods and Market systems (FSLMS), programs in Africa. He/she will be responsible for providing technical support, advice and coaching to the FSLMS teams in the region, fundraising and budgetary input for new FSL & Market Systems program design, and overseeing spending across all FSL&MS grants in Africa. The EO&MS Director will supervise country technical leads and oversee the management of multiple grants in the region. Finally, he/she will leading program development, identifying new business opportunities, and engaging with current and new donors regarding FSL&MS activities besides building capacity of local staff across country offices.
Specific Duties & Responsibilities:

Program Development and Management (50%)

Oversee FSLMS program start-up and ongoing program management and administration of teams across various field locations.
Lead the development of FSLMS detailed implementation plans, flowing from annual strategic work-plans, and ensure the delivery of the same.
Lead the socialization of the program with all stakeholders, ensuring necessary approvals and collaboration as required across country offices
Ensure that beneficiaries are effectively targeted according to established vulnerability criteria
Integrate community approaches, gender & youth sensitivity and capacity building into all activities as appropriate
Document processes and achievements to ensure best practices are captured and disseminated. This will include the continual re-evaluation of program activities and information, with resulting activity adjustments in keeping with new insights
Oversee efforts to design effective M&E systems for the program, and linkages with internal M&E systems
Create and follow effective stakeholder management plans, ensuring sound and proactive communications with partner organizations, RI headquarters, USAID, country governments and colleague agencies
Provide technical and budgetary input throughout the program development and design phase
Representing RI externally in both the Humanitarian Community and with Government officials as well as developing strong links with FSL & Market Systems NGO actors in the region. Actively participate in regional and country meetings and other Government/UN forums.
Participate in the regional FSL & Market Systems Cluster coordination activities through active reporting and communication with field and national level focal points
Lead scoping missions, engage with new donors on FSL& Market Systems opportunities, identify potential new business opportunities for new programs

Team Management (20%)

Create and sustain a work environment of mutual respect where team members strive to achieve excellence
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews
Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
Supervise and manage all program partnerships to ensure sound coordination in the context of an overall program strategic and resilience-building framework.
Support with the recruitment, orientation, professional development and ongoing training of program staff to ensure they are of the quality and technical capacity necessary to ensure the successful implementation of activities.

Quality Assurance (30%)

Build the capacity of national FSLMS staff through proper coaching and training
Improve the quality of FSL & Market system services delivered in the region by priority setting, on-job training, and continuous monitoring
Oversee the FSL & Market Systems management capacities/structure, evaluating team organogram and program management abilities on a routine basis
Ensure the quality of program through development of data capture tools and ongoing evaluation for decision making
Develop recommendations and guidelines for ensuring FSL & market systems program quality across field locations and program sites
Routinely review existing data collection capacities and help the team improve country level data collection and reporting, particularly for outcome data
Prepare weekly, monthly and annual work plans for grants

Qualifications:

Graduate degree in Development Studies, International Relations, Public Health, or related field preferred.
At least 10-year experience in implementing multi-sector humanitarian relief or development projects in RI’s countries/regions of operations.
At least 7-year experience developing and implementing operations and administrative management activities for an INGO.
Excellent spoken and written English is required.
Strong leadership and teambuilding skills, staff management and capacity building experience.
Highly organized and systems-oriented.
Knowledge of donor guideline requirements (e.g. USAID, UN, DFID, ECHO EuropeAid)
Experience in proposal writing and programme development activities.
Experience of external relation, networking and representation in particular with donors.
Field experience with an INGO working on program implementation.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
We value:

Inclusiveness
Transparency and accountability
Agility and innovation
Collaboration
Sustainability

The closing date for applications is 1st November 2019.
Due to the urgency of this role, we will be reviewing CVs and interviewing candidates on a rolling basis. Interested candidates are asked to submit their application as soon as possible

October 26, 2024
Regional IT Coordinator – Africa

Reports to: Global IT Manager/Regional HR Manager
POSITION SUMMARY:
The Regional IT Coordinator monitors and maintains Relief International’s computer networks for the RI Africa RSO office; installs and configures hardware and software, provides technical support to RI RSO staff, and supervising all IT operations in all the RI country offices within the African region.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
User Support

Utilize the IT support ticketing system to troubleshoot users’ computer problems, determine sources of issues, and deliver appropriate solutions in the region.
Support RI RSO staff to access IT-managed services, and
Setup new users’ accounts and assist users to maintain active profiles throughout IT-managed systems

Computer Systems Monitoring and Maintenance

Follow the RI Computer Standards to install and configure computer operating systems and all RI software
Plan and undertake scheduled maintenance to ensure all RSO computers are up-to-date with important software and system updates in the Regional Office
Manage and keep track of IT inventory for RI Africa RSO office

Network Monitoring and Maintenance

Perform regularly scheduled network equipment maintenance to ensure the RSO network is running smoothly
Monitor networking firewalls and enforce network security policies for RSO office
Diagnose and fix network problems or potential problems
Maintain other networked equipment, including but not limited to: printers, scanners, VoIP phones, and web conferencing systems.

Information Security Response

Monitor and response to security alerts associated with RSO users in the Cisco Thread Response portal
Ensure all the local devices are free of virus/malware and the protection agents are up-to-date
Coordinate with Cyber Security Working Group to response to any cyber-attacks targeting local users or devices.

IT knowledge and user training

Complete and fulfil all IT training requirements
Attend necessary IT webinars and seminars to stay up-to-date with changes to all IT-managed solutions
Maintain knowledge of industry trends and support best practices
Provide basic IT user training and orientation to RSO staff

Regional IT Supervision

Supervise the IT operations within the whole region
Ensure the global IT policies and procedures are enforced in the region
Support country IT officers in the region to resolve in-country IT issues and provide guideline to make improvement in IT services
Monitor and audit country level IT inventory, enforce IT equipment procurement and assignment procedures
Occasional domestic and international travel
Participation in IT and other RI working groups
Research on IT software/systems as needed

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Bachelor’s degree in Computer Science or related field preferred
Minimum 5 years of experience with 3 years’ experience working with Windows and Macs, managing network equipment (firewalls, routers, switches, etc.)
Minimum 2 years of experience working with hosted solutions such as Office 365
Working knowledge of ticketing systems and remoting tools
Advanced troubleshooting and Multi-tasking skills
Understand Active Directory and SSO
Ability to work well with others including in remote multicultural environment
Ability to build effective working relationships with others at all levels of the organization
Ability to organize multiple tasks, prioritizing and delegating appropriately
Manages own time on the whole, and some conflicting priorities without upward referral
Demonstrates adaptability and flexibility in all aspects of working
Anticipates outcomes of activities and uses initiative to keep these activities on course
Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.
Strong oral and written communication skills
Ability to travel to remote areas.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration
Sustainability

October 26, 2024
Regional Human Resources Coordinator

Position Summary:
The Regional Human Resources Coordinator performs professional and special project functions to support the Regional HR Office. S/he will serve as the Lead Recruiter for the Africa region supporting recruitment projects for Kenya, Somalia, Sudan, South Sudan, Uganda, and proposal recruitment for any new business in the region. S/he will also provide technical HR support services to projects and activities in the region in key HR functional areas including: human resources systems, safeguarding & protection, compliance, salary and benefits administration, and employee relations.
Essential Responsibilities and Duties:
Recruitment and staffing

Build a strategic talent resource plan for the region that reflects short and long-term employee needs and an approach to manage full-time employees, project-based employees, and consultants in one coordinated approach.
Establish a strong rapport with hiring managers at the region and field offices to understand their strategic staffing needs, priorities, constraints and fill vacancies in a timely and efficient manner.
Proactively build the Africa Region’s talent pipeline and network of potential candidates by identifying, screening, interviewing and assessing candidates for current and future business development goals.
Develop and maintain regional and local network of recruiters, contacts and candidates via proactive use of social media (Facebook, LinkedIn, etc.), to enhance RI’s regional recruitment initiatives.
Provide support and supervision to local HRMs in the country offices for large-scale recruitments.

Ensure pre-employment requirements are conducted and personnel files with documentation according to HR checklist is opened for new staff and completed on a timely basis.

Ensure on boarding of new hires; employee orientation are effectively conducted, to ensure employees are productive from day one in all countries, and working with CD/managers to ensure employees have commitments/objectives set within their first month on the job.

Track all employee contracts and ensure adequate notice is provided for renewals and non-renewals.

Collaborate with the Regional HR Manager and GSO to maintain the accuracy of department organization charts, ensure all necessary paperwork is on file, and maintain compliance with local laws concerning employment.

Employee Relations

Partner with employees and line managers to communicate RI human resources policies, procedures, and guidelines particularly focused on Safeguarding & Protection to enhanced awareness and compliance.
Assist in the regular review and roll out of HR policies, employment policies and procedures in compliance to RI’s standards and evolving national labour law.
Support the Regional HR Manager to investigate and report all employee relation issues such as employee complaints and grievances, sexual harassment, exploitation, and abuse, and any form of RI policy violations.
Support management of employee rations processes related to disciplinary actions, staff separation, and termination.

General Administration

Ensure the timely and efficient payroll preparation for accurate data on donor code, number of days, benefits.
Follow up on expatriate staff services in terms of relocation and making the necessary arrangement for incoming staff to be based in region.
Support regular HR audits across country offices to ensure compliance to RI policies, procedures, systems and donor regulations.
Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes.
Assist in the periodic salary review and analysis, and review and revision of new salary structure, as appropriate.
Support other HR processes from employee on-boarding and orientation to exit interviews.
Ensure country HR Managers establish and maintain personnel files, ensuring all emergency data forms are filled and safely filled.

Minimum Qualifications and Requirements:
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment.

Bachelors Degree in Business Administration, Human Resources or equivalent qualification.
Additional Professional Qualification in Human Resource Management, and be a member in good standing of the Institute of Human Resources Management.
Proven experience in a similar role with at least 5 years’ experience preferably in the NGO sector, leading recruitment in a regional setup supporting multiple country offices.
Strong working knowledge of and experience in international and local national HR, demonstrated experience managing recruitment at a senior level including surge recruitment for emergency response
High level of tact and diplomacy, and the ability to use appropriate styles and methods of communication to ensure a professional customer service to diverse consumers of HR services at the regional and country offices
Solid organizational skills as well as the ability to be flexible and work well under pressure in a fast paced multi-tasking environment.
Strong writing and presentation skills with ability to communicate well within and across diverse groups and perspectives.
Ability to organize multiple tasks, prioritizing and delegating appropriately and saying “no” or finding alternative solutions when appropriate
Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration
Sustainability

October 26, 2024
Regional Human Resources Coordinator

Position Summary:
The Regional Human Resources Coordinator performs professional and special project functions to support the Regional HR Office. S/he will serve as the Lead Recruiter for the Africa region supporting recruitment projects for Kenya, Somalia, Sudan, South Sudan, Uganda, and proposal recruitment for any new business in the region. S/he will also provide technical HR support services to projects and activities in the region in key HR functional areas including: human resources systems, safeguarding & protection, compliance, salary and benefits administration, and employee relations.
Essential Responsibilities and Duties:
Recruitment and staffing

Build a strategic talent resource plan for the region that reflects short and long-term employee needs and an approach to manage full-time employees, project-based employees, and consultants in one coordinated approach.
Establish a strong rapport with hiring managers at the region and field offices to understand their strategic staffing needs, priorities, constraints and fill vacancies in a timely and efficient manner.
Proactively build the Africa Region’s talent pipeline and network of potential candidates by identifying, screening, interviewing and assessing candidates for current and future business development goals.
Develop and maintain regional and local network of recruiters, contacts and candidates via proactive use of social media (Facebook, LinkedIn, etc.), to enhance RI’s regional recruitment initiatives.
Provide support and supervision to local HRMs in the country offices for large-scale recruitments.

Ensure pre-employment requirements are conducted and personnel files with documentation according to HR checklist is opened for new staff and completed on a timely basis.

Ensure on boarding of new hires; employee orientation are effectively conducted, to ensure employees are productive from day one in all countries, and working with CD/managers to ensure employees have commitments/objectives set within their first month on the job.

Track all employee contracts and ensure adequate notice is provided for renewals and non-renewals.

Collaborate with the Regional HR Manager and GSO to maintain the accuracy of department organization charts, ensure all necessary paperwork is on file, and maintain compliance with local laws concerning employment.

Employee Relations

Partner with employees and line managers to communicate RI human resources policies, procedures, and guidelines particularly focused on Safeguarding & Protection to enhanced awareness and compliance.
Assist in the regular review and roll out of HR policies, employment policies and procedures in compliance to RI’s standards and evolving national labour law.
Support the Regional HR Manager to investigate and report all employee relation issues such as employee complaints and grievances, sexual harassment, exploitation, and abuse, and any form of RI policy violations.
Support management of employee rations processes related to disciplinary actions, staff separation, and termination.

General Administration

Ensure the timely and efficient payroll preparation for accurate data on donor code, number of days, benefits.
Follow up on expatriate staff services in terms of relocation and making the necessary arrangement for incoming staff to be based in region.
Support regular HR audits across country offices to ensure compliance to RI policies, procedures, systems and donor regulations.
Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes.
Assist in the periodic salary review and analysis, and review and revision of new salary structure, as appropriate.
Support other HR processes from employee on-boarding and orientation to exit interviews.
Ensure country HR Managers establish and maintain personnel files, ensuring all emergency data forms are filled and safely filled.

Minimum Qualifications and Requirements:
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment.

Bachelors Degree in Business Administration, Human Resources or equivalent qualification.
Additional Professional Qualification in Human Resource Management, and be a member in good standing of the Institute of Human Resources Management.
Proven experience in a similar role with at least 5 years’ experience preferably in the NGO sector, leading recruitment in a regional setup supporting multiple country offices.
Strong working knowledge of and experience in international and local national HR, demonstrated experience managing recruitment at a senior level including surge recruitment for emergency response
High level of tact and diplomacy, and the ability to use appropriate styles and methods of communication to ensure a professional customer service to diverse consumers of HR services at the regional and country offices
Solid organizational skills as well as the ability to be flexible and work well under pressure in a fast paced multi-tasking environment.
Strong writing and presentation skills with ability to communicate well within and across diverse groups and perspectives.
Ability to organize multiple tasks, prioritizing and delegating appropriately and saying “no” or finding alternative solutions when appropriate
Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration
Sustainability

October 26, 2024
Country Human Resource Manager

Position Summary:
The HR Manager is responsible for ensuring the day to day HR functions are performed in accordance with RI policies and procedures and HR best practice and to provide direct advice and guidance to Program Managers and staff on HR policies and procedures. He or she will be in charge of implementation of the annual HR objectives and other HR projects. The HRM will also supervise the Snr. HR, HR Officer and Assistant to ensure they carry out their responsibilities efficiently and effectively.
Essential Responsibilities And Duties
HR Strategy

Oversee the regular review and roll out of HR policies, employment policies and procedures in compliance to RI’s standards and evolving national labor law.
In collaboration with the Program Manager and Country Director, assist in the development of staffing and recruitment plan to ensure that each team is staffed appropriately, according to need and funding availability, in an efficient and timely manner.

Recruitment

Ensure staff hiring is conducted efficiently and in compliance with RI’s policies and national labor law.
Ensure a high quality, transparent, timely and efficient recruitment process.
Determine salaries for selected candidates based on the salary scales
Ensure pre-employment requirements are submitted and personnel files with documentation according to HR checklist is opened for new staff and completed on a timely basis.
Ensure that all staff have undergone orientation and induction at Country office including International staff.
Support the CD in processing of Visas and work permits for visitors and International staff as and when required .

Compensation and benefits

Ensure the timely and efficient payroll preparation for accurate data on grant code, number of days, benefits.
In close coordination with Finance, ensure all staff fill timesheets correctly and they are submitted on a monthly basis as part of the payroll package.
Ensure the proper utilization and accurate tracking of all types of leave.
Oversee the periodic salary review and analysis, and review and revision of new salary structure, as appropriate.

Employee Relations
General:

Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes.
Manage processes related to disciplinary actions, staff separation, and termination.
Respond to employee related queries and provide answers to all HR related inquiries and requests.
Keep HR Manual updated and constantly communicate it, along with other HR policies to staff.
Provide day-to-day advice to the programme teams, around interpretation and implementing HR policies, and procedures in order to ensure consistency.
Make sure that employees’ files are auditable at all times as per RI standards and any relevant donors’ requirements.
Working with CD and County Finance teams, support internal and external Audits by ensuring necessary documents are updated, scanned where required and submitted as needed.

Performance Management System: RI Excel

Provide training and ensure new hires and current staff complete the training on RI Excel and understand the goal setting process well.
Oversee the monthly utilization of RI Excel reporting and offer support to staff where needed.
Monitor the evaluation process at all stages and ensure that employees and supervisors complete the review process in a timely manner.
Act as training administrators and ensure that training goals for employees are monitored on RI Excel.
Provide guidance to supervisors as they complete evaluations, help supervisors find effective coaching methods that work for specific issues including identifying areas of poor performance and assisting supervisors to establish plans for improving performance (PIPs), be present during review meetings when necessary.
Provide ongoing support to RI Excel users including responding to various inquiries raised by different employees, clarifying the appraisal forms, methodology etc.

Training and Development
Capacity building

Ensure National staff are aware of all HR policies, rules and regulations by conducting sessions for new staff and organizing for refresher sessions for all staff from time to time.
Organize learning and development opportunities in coordination with CD for staff to achieve programme goals
Conduct Training needs analysis (TNAS) within the programme and support staff in identification of suitable internal/external trainings in close consultation with the CD and LMs from time to time.
Provide training, support and advice on performance management and staff development plans and ensure reviews are conducted when and required as per the RI policy and procedure.
Verify that Project Training Funds are used to cover legitimate National staff development and talent management expenses, that funds are used effectively, and follow up to make sure training has been provided and the employee has completed the training successfully.
Encourage Managers and Directors to provide “Power Hour” training to their staff. Subject Matter Experts are asked to present content in an hour long session focusing on specific operational or technical subjects relevant to the program or project or related to current organizational or country/departmental needs.
Participate in forums relating to Human Resources including internal HR meetings and feedback to management on best practices, HR trends in country and at global level.

Administration of the Learning Management system: RI Academy

Responsible for the registration, course enrollment and account closure, for all staff who have an email address, some English language capacity and access to the internet.
Work with the Manager/Supervisor and the employee to find relevant courses on the RI Academy’s LMS, or through INGO or other professional organizations or find courses locally (provided through an institute or a college) and consult with the RHRM for assistance in identifying learning and development opportunities based on the training and professional development goals identified in RI Excel.
On monthly basis, report the names and courses taken outside LMS.

Qualifications & Requirements
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

Educated to degree level, with professional qualification in HR.
At least 5 years continuous practice in a similar position, with at least 2 years in an HR supervisory/management position.
Experience in developing and implementing HR policies, procedures and systems.
Proficient in IT – Word, Excel, PowerPoint, Outlook and HRIS( Human resources Information Systems) South Sudan/ local employment law.
Direct experience of organizing emergency/large scale recruitments.
INGO experience is strongly preferred.
Ability to prioritize and deal with competing demands.
Previous experience of staff supervision and capacity building.
Fluent spoken and written English and Arabic.
Excellent organizational, interpersonal and communication skills.
A team builder with excellent people skills; culturally sensitive and has the ability and interest to identify and work with a multicultural team.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
We value:

Inclusiveness
Transparency and accountability
Agility and innovation
Collaboration
Sustainability

October 25, 2024
Africa Regional Program Director

Location: London, England, or RI Field Office in Nairobi, Juba, Khartoum, or Kampala. Substantial travel required
Reports to: Regional Director (RD), Africa
Position Summary: Relief International (RI) seeks a Regional Program Director (RPD) for its programs in Africa based in London or in one of the Africa region country offices (Sudan, South Sudan, Somalia and Uganda), with regular travel to regional country offices. Under the leadership of the Regional Director, the RPD has five main tasks:

Support, monitor and ensure the quality implementation of the projects in the region;
Ensure the grant management function for Africa;
Play a substantial role in promoting the RI way and strengthening Accountability to Communities Frameworks;
Help strengthen Monitoring and Evaluation and Learning systems; and
(Represent RI with the donors and other partners supporting the region.

The Regional Program Director will have significant management and international experience, a passion for humanitarian relief and development work, and be capable of successfully guiding and supporting program teams in the region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Project Cycle Management

Help country teams in their efforts to implement RI country, region and global strategy in particular in the design of new programs and technical capacity building of teams.
Support country teams for the development, implementation and analysis of needs assessment tools and surveys and the preparation of related reports.
Carry out the timely project mobilization for all new projects in the region, involving country Program, regional and GSO relevant departments.
Participate in international program personnel recruitment and on-boarding; performance evaluation of international personnel; grievance management; international deployments and repatriations.
Carry out bi-annual project follow-up coordination meetings for projects that are longer than 6 months.
Undertake multi-faceted strategy to promote elements of the RI way in our programmes
Support and ensure that the programme teams develop and follow project management tools such as action plan, budget projections, procurement plans, M&E plans.
Ensure appropriate Monitoring and Evaluation activities are carried out regularly (including data collection & analysis, monitoring of project progress against established work plans, monitoring of established indicators and utilization of results to inform program design).
Closely monitor, review and analyze monthly budget vs. actual expenditure reports, and make recommendations on the basis of these and ensure that appropriate action is taken in a timely fashion.
Review and approve country Request For Funds (RFF) and ensure that they accurately match with programmatic requirements.
For each project, design and monitor with the country team, project progress tools.
Ensure that program implementation complies with RI and donor policies for projects.
Assist country offices in drafting and finalizing agreements such as MOUs, registrations, etc.
Act as liaison and Point of Contact between program teams and relevant internal departments such as finance and operations.
Conduct regular field visits to provide support, monitoring, capacity building as per program needs.
Provide content and updates for websites and communication materials relating to programming.
Carry out the timely project close-out for all closing projects in the region, involving country Program, regional and GSO relevant departments.
Prepare regular updates on programs implementation and alert the Regional Director of any issues arising.

Grant Management

Be responsible for the timely submission of proposals, reports, fund requests and amendments.
Contribute substantially to reporting and ensure that all donor report submissions are fully compliant with donor regulations and of the highest quality.
In close coordination with the Regional Director, conduct regular meetings with Country Directors and senior field staff for follow up of programming and operations.
Ensure that soft copies of all program and grant related documents are archived and easily accessible.

Program Development

Take a pro-active role in identifying new programme opportunities in collaboration with Africa RD and Country CDs and PD Department.
Attend meetings with potential donors to represent RI.
Consult with peer and UN agencies on international standards with regard to programme design and implementation.
Work with relevant staff to develop high quality concept notes.
Support and participate in the completion of funding proposals that meet RI program quality standards and donor priorities.
Assist in marketing proposals to appropriate donors.
Provide technical proposal review for the Africa region.
Contribute to and upon request of the RD lead the final negotiations with donors in particular those based in the US.
Participate in planning and implementing programme development assessments for new opportunities and in new countries.
Contribute to the integration of programme activities to create coherent, quality and complimentary programming.
Provide regular updates on program development activities to the RD.

Representation

Represent RI in meetings such as Interaction, and other relevant meetings with implementing agencies and partner organizations.
Participate actively to relevant conferences and events related to Africa or one of the countries where RI has programs.
Act as focal point between RI and US-based donor agencies.
Regularly and actively organize meetings with donor representatives which are based in Washington DC and the US.
Facilitate the interaction and regular meeting (on-line or in person) between US-based donor representatives and country/program teams.

QUALIFICATIONS:

Graduate degree in Development Studies, International Relations, Public Health, or related field preferred.
At least 10-year experience in implementing multi-sector humanitarian relief or development projects in RI’s countries/regions of operations.
At least 5-year experience developing and implementing operations and administrative management activities for an INGO.
Excellent spoken and written English is required.
Strong leadership and teambuilding skills, staff management and capacity building experience.
Highly organized and systems-oriented.
Knowledge of donor guideline requirements (e.g. USAID, UN, DFID, ECHO EuropeAid)
Experience in proposal writing and programme development activities.
Experience of external relation, networking and representation in particular with donors.
Field experience with an INGO working on program implementation.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
We value:

Inclusiveness
Transparency and accountability
Agility and innovation
Collaboration
Sustainability

October 25, 2024
Regional Director

Position Summary:
Relief International is seeking experienced candidates for the position of Regional Director (RD) for Africa. The Regional Director will have significant management and international experience, a passion for humanitarian relief and development work, and be capable of successfully leading program teams and operations in four countries currently (Sudan, South Sudan, Somalia and Uganda) as well as exploring potential new programs in the region. Relief International currently employs 600 staff in the region and has a range of emergency response and development programs valued at 25 million USD which is expected to grow and reflect quality improvements in the years to come.
The RD will provide guidance, supervision and support to country directors and senior managers. He/she is directly responsible for the overall regional and country strategic planning, successful program delivery and performance management of country programs within his/her region, as well as oversight of the program support operations (security, finance, HR, operations). In addition, the RD is responsible for strengthening regional-level external relations and coordination. For his/her region and countries the RD will identify, and take steps to mitigate organizational risk. He/she will collaborate closely with all departments and support the Country Directors by making resources from the regional support team available, in order to ensure that programs meet stated objectives, are in line with RI’s mission, approach and strategy, meet the needs of partner communities, and are implemented to the highest standards, on time, and within budget. The RD also supports all efforts at the regional and country-level in new program development, ensuring that new programs fit within RI’s strategy, are technically sound and meet budgetary requirements.
The Regional Director (RD) will also serve on RI’s global Leadership Team and provide insight and guidance on global-level strategy, approach, systems effectiveness and improvements, and help strengthen the alignment of senior management and the CEO with our work in the field. The RD will ensure strong leadership of all members of the RI Regional Team so as to build team spirit, cohesion, motivation, commitment, quality performance and fulfillment of all agency functions and compliance with all agency policies and procedures, as well as commitments to our stakeholders.
Skills, Experience, Knowledge:

Demonstrated belief in RI’s core values Ten years experience in relevant management positions in development or humanitarian organisations with focus on Africa.
Proven ability to set strategic direction, manage high performing teams and lead change processe.
Adequate mixture of field and HQ experience. Practical experience of applying development issues at a project or community level coupled with impact assessment and evaluation of poverty reduction and social change. Substantial experience in the financial management of budgets, including preparing financial projections, general financial management and reporting.
Proven expertise of leading in fundraising, seeking and securing new donors, Demonstrated success at proposal writing as well as management of large and complex grants;
Evidence of understanding the challenges of donor and grant/contract management and the implications for program management.
Demonstrated team leadership experience, particularly multi-cultural teams.
Experience of working effectively as a team member with colleagues based outside the country. Sufficient computer comfort level to learn new relevant software tools. Proficient English language writing and verbal skills.
Ability to communicate in French or Arabic is a plus.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities.

We value:

Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration Sustainability

October 25, 2024
Country Human Resource Manager

Position Summary:
The HR Manager is responsible for ensuring the day to day HR functions are performed in accordance with RI policies and procedures and HR best practice and to provide direct advice and guidance to Program Managers and staff on HR policies and procedures. He or she will be in charge of implementation of the annual HR objectives and other HR projects. The HRM will also supervise the Snr. HR, HR Officer and Assistant to ensure they carry out their responsibilities efficiently and effectively.
Essential Responsibilities And Duties
HR Strategy

Oversee the regular review and roll out of HR policies, employment policies and procedures in compliance to RI’s standards and evolving national labor law.
In collaboration with the Program Manager and Country Director, assist in the development of staffing and recruitment plan to ensure that each team is staffed appropriately, according to need and funding availability, in an efficient and timely manner.

Recruitment

Ensure staff hiring is conducted efficiently and in compliance with RI’s policies and national labor law.
Ensure a high quality, transparent, timely and efficient recruitment process.
Determine salaries for selected candidates based on the salary scales
Ensure pre-employment requirements are submitted and personnel files with documentation according to HR checklist is opened for new staff and completed on a timely basis.
Ensure that all staff have undergone orientation and induction at Country office including International staff.
Support the CD in processing of Visas and work permits for visitors and International staff as and when required .

Compensation and benefits

Ensure the timely and efficient payroll preparation for accurate data on grant code, number of days, benefits.
In close coordination with Finance, ensure all staff fill timesheets correctly and they are submitted on a monthly basis as part of the payroll package.
Ensure the proper utilization and accurate tracking of all types of leave.
Oversee the periodic salary review and analysis, and review and revision of new salary structure, as appropriate.

Employee Relations
General:

Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of status/ personnel changes.
Manage processes related to disciplinary actions, staff separation, and termination.
Respond to employee related queries and provide answers to all HR related inquiries and requests.
Keep HR Manual updated and constantly communicate it, along with other HR policies to staff.
Provide day-to-day advice to the programme teams, around interpretation and implementing HR policies, and procedures in order to ensure consistency.
Make sure that employees’ files are auditable at all times as per RI standards and any relevant donors’ requirements.
Working with CD and County Finance teams, support internal and external Audits by ensuring necessary documents are updated, scanned where required and submitted as needed.

Performance Management System: RI Excel

Provide training and ensure new hires and current staff complete the training on RI Excel and understand the goal setting process well.
Oversee the monthly utilization of RI Excel reporting and offer support to staff where needed.
Monitor the evaluation process at all stages and ensure that employees and supervisors complete the review process in a timely manner.
Act as training administrators and ensure that training goals for employees are monitored on RI Excel.
Provide guidance to supervisors as they complete evaluations, help supervisors find effective coaching methods that work for specific issues including identifying areas of poor performance and assisting supervisors to establish plans for improving performance (PIPs), be present during review meetings when necessary.
Provide ongoing support to RI Excel users including responding to various inquiries raised by different employees, clarifying the appraisal forms, methodology etc.

Training and Development
Capacity building

Ensure National staff are aware of all HR policies, rules and regulations by conducting sessions for new staff and organizing for refresher sessions for all staff from time to time.
Organize learning and development opportunities in coordination with CD for staff to achieve programme goals
Conduct Training needs analysis (TNAS) within the programme and support staff in identification of suitable internal/external trainings in close consultation with the CD and LMs from time to time.
Provide training, support and advice on performance management and staff development plans and ensure reviews are conducted when and required as per the RI policy and procedure.
Verify that Project Training Funds are used to cover legitimate National staff development and talent management expenses, that funds are used effectively, and follow up to make sure training has been provided and the employee has completed the training successfully.
Encourage Managers and Directors to provide “Power Hour” training to their staff. Subject Matter Experts are asked to present content in an hour long session focusing on specific operational or technical subjects relevant to the program or project or related to current organizational or country/departmental needs.
Participate in forums relating to Human Resources including internal HR meetings and feedback to management on best practices, HR trends in country and at global level.

Administration of the Learning Management system: RI Academy

Responsible for the registration, course enrollment and account closure, for all staff who have an email address, some English language capacity and access to the internet.
Work with the Manager/Supervisor and the employee to find relevant courses on the RI Academy’s LMS, or through INGO or other professional organizations or find courses locally (provided through an institute or a college) and consult with the RHRM for assistance in identifying learning and development opportunities based on the training and professional development goals identified in RI Excel.
On monthly basis, report the names and courses taken outside LMS.

Qualifications & Requirements
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

Educated to degree level, with professional qualification in HR.
At least 5 years continuous practice in a similar position, with at least 2 years in an HR supervisory/management position.
Experience in developing and implementing HR policies, procedures and systems.
Proficient in IT – Word, Excel, PowerPoint, Outlook and HRIS( Human resources Information Systems) South Sudan/ local employment law.
Direct experience of organizing emergency/large scale recruitments.
INGO experience is strongly preferred.
Ability to prioritize and deal with competing demands.
Previous experience of staff supervision and capacity building.
Fluent spoken and written English and Arabic.
Excellent organizational, interpersonal and communication skills.
A team builder with excellent people skills; culturally sensitive and has the ability and interest to identify and work with a multicultural team.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
We value:

Inclusiveness
Transparency and accountability
Agility and innovation
Collaboration
Sustainability

October 25, 2024
Africa Regional Program Director

Location: London, England, or RI Field Office in Nairobi, Juba, Khartoum, or Kampala. Substantial travel required
Reports to: Regional Director (RD), Africa
Position Summary: Relief International (RI) seeks a Regional Program Director (RPD) for its programs in Africa based in London or in one of the Africa region country offices (Sudan, South Sudan, Somalia and Uganda), with regular travel to regional country offices. Under the leadership of the Regional Director, the RPD has five main tasks:

Support, monitor and ensure the quality implementation of the projects in the region;
Ensure the grant management function for Africa;
Play a substantial role in promoting the RI way and strengthening Accountability to Communities Frameworks;
Help strengthen Monitoring and Evaluation and Learning systems; and
(Represent RI with the donors and other partners supporting the region.

The Regional Program Director will have significant management and international experience, a passion for humanitarian relief and development work, and be capable of successfully guiding and supporting program teams in the region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Project Cycle Management

Help country teams in their efforts to implement RI country, region and global strategy in particular in the design of new programs and technical capacity building of teams.
Support country teams for the development, implementation and analysis of needs assessment tools and surveys and the preparation of related reports.
Carry out the timely project mobilization for all new projects in the region, involving country Program, regional and GSO relevant departments.
Participate in international program personnel recruitment and on-boarding; performance evaluation of international personnel; grievance management; international deployments and repatriations.
Carry out bi-annual project follow-up coordination meetings for projects that are longer than 6 months.
Undertake multi-faceted strategy to promote elements of the RI way in our programmes
Support and ensure that the programme teams develop and follow project management tools such as action plan, budget projections, procurement plans, M&E plans.
Ensure appropriate Monitoring and Evaluation activities are carried out regularly (including data collection & analysis, monitoring of project progress against established work plans, monitoring of established indicators and utilization of results to inform program design).
Closely monitor, review and analyze monthly budget vs. actual expenditure reports, and make recommendations on the basis of these and ensure that appropriate action is taken in a timely fashion.
Review and approve country Request For Funds (RFF) and ensure that they accurately match with programmatic requirements.
For each project, design and monitor with the country team, project progress tools.
Ensure that program implementation complies with RI and donor policies for projects.
Assist country offices in drafting and finalizing agreements such as MOUs, registrations, etc.
Act as liaison and Point of Contact between program teams and relevant internal departments such as finance and operations.
Conduct regular field visits to provide support, monitoring, capacity building as per program needs.
Provide content and updates for websites and communication materials relating to programming.
Carry out the timely project close-out for all closing projects in the region, involving country Program, regional and GSO relevant departments.
Prepare regular updates on programs implementation and alert the Regional Director of any issues arising.

Grant Management

Be responsible for the timely submission of proposals, reports, fund requests and amendments.
Contribute substantially to reporting and ensure that all donor report submissions are fully compliant with donor regulations and of the highest quality.
In close coordination with the Regional Director, conduct regular meetings with Country Directors and senior field staff for follow up of programming and operations.
Ensure that soft copies of all program and grant related documents are archived and easily accessible.

Program Development

Take a pro-active role in identifying new programme opportunities in collaboration with Africa RD and Country CDs and PD Department.
Attend meetings with potential donors to represent RI.
Consult with peer and UN agencies on international standards with regard to programme design and implementation.
Work with relevant staff to develop high quality concept notes.
Support and participate in the completion of funding proposals that meet RI program quality standards and donor priorities.
Assist in marketing proposals to appropriate donors.
Provide technical proposal review for the Africa region.
Contribute to and upon request of the RD lead the final negotiations with donors in particular those based in the US.
Participate in planning and implementing programme development assessments for new opportunities and in new countries.
Contribute to the integration of programme activities to create coherent, quality and complimentary programming.
Provide regular updates on program development activities to the RD.

Representation

Represent RI in meetings such as Interaction, and other relevant meetings with implementing agencies and partner organizations.
Participate actively to relevant conferences and events related to Africa or one of the countries where RI has programs.
Act as focal point between RI and US-based donor agencies.
Regularly and actively organize meetings with donor representatives which are based in Washington DC and the US.
Facilitate the interaction and regular meeting (on-line or in person) between US-based donor representatives and country/program teams.

QUALIFICATIONS:

Graduate degree in Development Studies, International Relations, Public Health, or related field preferred.
At least 10-year experience in implementing multi-sector humanitarian relief or development projects in RI’s countries/regions of operations.
At least 5-year experience developing and implementing operations and administrative management activities for an INGO.
Excellent spoken and written English is required.
Strong leadership and teambuilding skills, staff management and capacity building experience.
Highly organized and systems-oriented.
Knowledge of donor guideline requirements (e.g. USAID, UN, DFID, ECHO EuropeAid)
Experience in proposal writing and programme development activities.
Experience of external relation, networking and representation in particular with donors.
Field experience with an INGO working on program implementation.

RI Values:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
We value:

Inclusiveness
Transparency and accountability
Agility and innovation
Collaboration
Sustainability

October 25, 2024
Regional Director

Position Summary:
Relief International is seeking experienced candidates for the position of Regional Director (RD) for Africa. The Regional Director will have significant management and international experience, a passion for humanitarian relief and development work, and be capable of successfully leading program teams and operations in four countries currently (Sudan, South Sudan, Somalia and Uganda) as well as exploring potential new programs in the region. Relief International currently employs 600 staff in the region and has a range of emergency response and development programs valued at 25 million USD which is expected to grow and reflect quality improvements in the years to come.
The RD will provide guidance, supervision and support to country directors and senior managers. He/she is directly responsible for the overall regional and country strategic planning, successful program delivery and performance management of country programs within his/her region, as well as oversight of the program support operations (security, finance, HR, operations). In addition, the RD is responsible for strengthening regional-level external relations and coordination. For his/her region and countries the RD will identify, and take steps to mitigate organizational risk. He/she will collaborate closely with all departments and support the Country Directors by making resources from the regional support team available, in order to ensure that programs meet stated objectives, are in line with RI’s mission, approach and strategy, meet the needs of partner communities, and are implemented to the highest standards, on time, and within budget. The RD also supports all efforts at the regional and country-level in new program development, ensuring that new programs fit within RI’s strategy, are technically sound and meet budgetary requirements.
The Regional Director (RD) will also serve on RI’s global Leadership Team and provide insight and guidance on global-level strategy, approach, systems effectiveness and improvements, and help strengthen the alignment of senior management and the CEO with our work in the field. The RD will ensure strong leadership of all members of the RI Regional Team so as to build team spirit, cohesion, motivation, commitment, quality performance and fulfillment of all agency functions and compliance with all agency policies and procedures, as well as commitments to our stakeholders.
Skills, Experience, Knowledge:

Demonstrated belief in RI’s core values Ten years experience in relevant management positions in development or humanitarian organisations with focus on Africa.
Proven ability to set strategic direction, manage high performing teams and lead change processe.
Adequate mixture of field and HQ experience. Practical experience of applying development issues at a project or community level coupled with impact assessment and evaluation of poverty reduction and social change. Substantial experience in the financial management of budgets, including preparing financial projections, general financial management and reporting.
Proven expertise of leading in fundraising, seeking and securing new donors, Demonstrated success at proposal writing as well as management of large and complex grants;
Evidence of understanding the challenges of donor and grant/contract management and the implications for program management.
Demonstrated team leadership experience, particularly multi-cultural teams.
Experience of working effectively as a team member with colleagues based outside the country. Sufficient computer comfort level to learn new relevant software tools. Proficient English language writing and verbal skills.
Ability to communicate in French or Arabic is a plus.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities.

We value:

Inclusiveness
Transparency and Accountability
Agility and Innovation
Collaboration Sustainability

October 25, 2024