Website: Website https://www.rescue.org/

  • Humanitarian Safety Administration Assistant

    Humanitarian Safety Administration Assistant

    The IHUB Humanitarian Safety Administration Assistant provides a complex range of administrative support related to staff/ Visitor safety education and procedures for incidents and accidents.
     
    Responsibilities

    Documentation and compliance (10%)

    Maintain various safety-related databases in compliance with with IRC S&S standards.
    Ensure that Pre-Departure Information (PDI), onsite, and constant companion card documents are up to date, disseminated and implemented.
    Develop safety presentations
    Assist in development of Safety and security procedures and policies including proofreading and ensuring grammatical correctness.

    IRC staff and visitor coordination and travel tracking (20%)

    In partnership with relevant staff, ensure all staff and visitors receive a Pre-Departure Information (PDI) packet, including emergency contact numbers.
    Upon arrival, ensure that a S&S briefing is conducted within 24 hours, constant companion provided, and relevant communications equipment distributed and tracked.
    Maintain records to track IRC staff and relevant visitor’s travel for I-Hub,
    Ensure contact details are kept updated on the emergency notification groups

    Facilities Inspection and Safety (25%)

    Utilizing global standards, conduct regular assessment of all I-Hub facilities, expatriate housing, conference facilities/hotels, offices.
    Liaise with suppliers to ensure IHUB Safety equipment (including fire extinguishers, smoke detectors, first aid kits etc.). are well maintained

    Information, emergency notification, and analysis, incident reporting (20%)

    Serve as a desk officer to collect and disseminate timely information/reports on the S&S context for the I-Hub
    Maintain the emergency notification system and issue timely alerts to I-Hub staff.
    Be a liaison to local law enforcement.
    Ensuring documentation on incidents are prepared and circulated appropriately

    Training Program Management and Implementation (20%)

    Conduct safety training such as Basic Fire Safety, First Aid, and Personal Safety and Security.
    Maintain training attendance records

    Other tasks (5%)

    The SSO will be able to work on any task requested by her or his supervisor, to include participation in scribing, context analysis, writing reports, and other Critical Incident Management
    Team management (CIMT) related duties.

    Profile

    Strong administrative skills with attention to detail
    Excellent verbal skills- Good command of English and Swahili languages
    Strong writing skills
    Skilled in Microsoft Office
    Experience as a trainer would be a bonus
    Good knowledge of humanitarian safety and security protocols
    Ability to work independently
    Work experience in a multi-cultural environment

    Qualifications

    Diploma in safety, security or related course of study training or 3 years work experience in NGO security industry in Kenya, with Knowledge of the Nairobi context
    Computer skills: Microsoft office- Word processing, excel and Internet

    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances
     
    IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

  • Regional Safety and Security Advisor

    Regional Safety and Security Advisor

    Position purpose
    As a senior member of the regional team, a Regional Safety and Security Advisor (RSSA) provides strategic advice and thought leadership, informed by a sound understanding of the operating contexts, to help regional and country leadership handle security risks and maintain continuity of operations. Under the broad mentorship of the Regional Director, the RSSA has a significant level of autonomy in execution of responsibilities. She/he will work with country teams to ensure that organizational security policies, procedures, and plans are contextually pertinent, practical and understood by staff; and updated as the security environment changes.
    Specific Responsibilities
    Field Security Management Planning and Adherence:

    Minimum of one visit per year to each country to monitor and support adherence to standards and requirements. Provide a follow-up report with clear findings and actionable recommendations after each visit.
    Provide support, advice and feedback as offices develop or revise SMPs that are country or field -specific.
    Direct security plan revisions when there is significant change in the security environment.
    Inform RD, DISS, DRD and CDs of any areas of concern, non-adherence, or potential or suspected violations.
    Conduct and support field security assessments and Security risk analysis examining threats, vulnerabilities, required mitigation measures, and compile reports with findings and recommendations

    Humanitarian Access Management:

    Establish principled and secure humanitarian access to enable durable programming
    Assist in the continued development of humanitarian access teams and activities
    Involved in developing and implementing guidelines for humanitarian access and engagement with non-state actors, using standard IRC policy and mentorship
    Lead and advise on the implementation and review of tailored acceptance and community engagement strategies

    Security Orientation & Training:

    Support country and field offices with the development of security orientation packages for incoming staff and visitors, and monitor compliance with the security orientation policy.
    In collaboration with the Director International Safety and Security, adapt, deliver and facilitate delivery of security training program
    Track records on staff training and capacity development at regional level.
    Participate actively in the design and delivery of IPD safety and security trainings organized by IRC at international level.
    Assist in the recruitment, selection and orientation processes for international and national safety & security staff.

    Human resources:

    Review of job descriptions, selection and performance management of staff with Safety and Security responsibilities.
    Act as technical supervisor for all country security focal points and most senior Humanitarian Access staff when required.
    Promote and monitor staff care and well-being

    Incident Management:

    Monitor and ensure the effective functioning of the S&S incident reporting system at country, regional and global levels, inclusive of lessons learned and corrective actions implementation into future operations.
    Support incidents and critical incident management at country, regional.
    As required, support and review After Action review

    Knowledge Management:

    Generate daily and monthly S&S reports and other reports as requested.
    Store and maintain up to date security documentation in IPD S&S Box folder.

    Liaison, coordination and representation:

    Maintain a regional network of IRC security focal points and provide required support, mentoring and coaching.
    Participate and represent the IRC in existing forums, working groups and networks related to safety and security risk management.
    Develop and maintain a network of external S&S professional contacts and counterparts.

    Context Analysis and Regional Early Warning:

    Conduct regular and timely contextual analyses
    Provide routine advisories to regional and country leaderships.
    Ensure that regional objectives are informed by relevant contextual S&S analysis.
    Provide early warnings as identified.

    Delegates travel arrangements:

    Support the S&S management of internal and external delegates visits as required,
    Support Country and field office work on mandatory S&S documentation ahead of the visit
    Lead on the ground S&S provision for specific delegates trips

    Qualifications
    Education:

    Bachelor’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management or any other relevant discipline.

    Experience:

    Minimum 6 – 8 years of non-profit or NGO work experience; including, at least 3 years of managerial experience in international safety and security, humanitarian assistance programs, with capabilities in planning, organizing and executing security management operations.
    Previous experience in safety and security or humanitarian operations management in high-risk or complex settings.
    Experience in facilitating the learning of others and supporting training initiatives.

    Skills:

    Demonstrates understanding of the regional context.
    An understanding of humanitarian principles, codes of conduct.
    Analytical skills and critical thinking.
    Ability to handle complexity.
    Work as a member of multinational and team with dynamic strengths and lead a variety of external and internal relationships to achieve results.
    Has ability to transfer knowledge through mentoring and coaching.
    Ability to prepare and present, on short notice, clear analyses of security incidents, political events and their ramifications.
    Position requires flexibility and the capacity to handle complexity in stressful situations.
    Ambitious and able to work effectively without close supervision.
    Fluency in English is mandatory.
    Willingness and ability to travel approximately 40% of time, including to high-risk locations.
    Ability to multitask and meet deadlines.
    Sense of humor.

    Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
    Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances
    Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

  • Application Support Specialist

    Application Support Specialist

    Job description
    Requisition ID: req3858
    Job Overview/Summary
    The Application Support Specialist at the IRC will provide timely support to the daily operation of business applications at the IRC. The candidate must possess excellent interpersonal skills, and the ability to work well in a diverse, multicultural environment. The candidate should also have a sense of ownership over all applications and should ensure smooth daily operation of all application in the position’s purview.
    The position will initially focus on configuring and supporting the newly developed and launched Budget vs Actual (BvA) system. BvA is a management report that shows how much of a grant was spent, committed, and how much remains at the end of a month. In the near future, this position’s portfolio will grow to include other applications.
    Major Responsibilities
    Primary responsibilities include but are not limited to:

    Perform advanced-level application troubleshooting, problem diagnosis, administration, and configuration for BvA, GSC, and Finance systems, leveraging specialized knowledge and training in aforementioned applications
    Escalate L3 support requests to Project Managers, Business Systems Managers, or Developers as necessary; track issue through to completion
    Develop recommendations for application enhancements using comprehensive reporting and results of trend analysis identifying user issues
    Build and maintain ownership of knowledge base for commonly encountered issues within applications
    Oversee the development, implementation, and enforcement of workflows to streamline application support
    Author and oversee all technical documentation necessary to facilitate usage and adoption of applications, including user and admin guides; routinely review documentation to ensure accuracy
    Plan and host ad-hoc webinars, tele-conferences, and/or in-person meetings to better train and support application users
    Collaborate with Project Managers and Business Systems Managers to administer and configure applications to meet business needs
    Oversee application testing to ensure features are fully functional

    Key Working Relationships

    Position Reports to: Application Support Manager
    Position directly supervises: Non-managerial position

    Other Internal And/or External Contacts

    Internal: Application users and other various stakeholders
    External: Software and system vendors

    Experience Requirements
    Job Requirements:
    3-6 years of IT and business/industry work specializing in web applications
    Knowledge And Skill Requirements

    Strong written and oral communication and interpersonal skills
    Strong sense of customer service
    Working knowledge of applications being implemented
    Works well with others in an integrated team environment
    Fast and independent learner
    Intercultural competence
    Self-motivated and a problem solver
    Strong computer literacy, including proficiency in Microsoft Office 2013 and Office 365
    A sense of personal ownership of the applications, and the drive to keep customers well satisfied with the level of support they receive

    Preferred Additional Qualifications

    Knowledge of French is a plus
    Bachelor’s degree in computer science, information systems, business administration, or related field; or equivalent work experience
    Knowledge of Agile development methodology a plus
    Experience with ServiceNow as an incident management tool a plus

    Working Environment

    The position will work in the Nairobi, Kenya iHUB location and is expected to be on-site
    Standard office work environment

  • Talent Management Specialist, Arabic Speaker

    Talent Management Specialist, Arabic Speaker

    Job description
    Requisition ID: req3586
    Location: IRC Global
    Job Overview/Summary
    Reporting to the Director of Leadership Development, this short-term position is responsible for supporting efforts that maintain and enhance ongoing staff development within the IRC’s Arabic-speaking countries and programs. The Arabic Specialist will support programs that facilitate professional development, performance management, leadership development, and other Talent Management programs in Arabic. They will maintain documentation and other internal communications including project plans, communications plans, program materials, etc. This role is global and impacts all Arabic-speaking staff.
    The Arabic Specialist supports the Talent Management team in its delivery of programs, by assisting with translation, planning, documentation, communication and implementation for all projects that require support in Arabic. This person will work closely to coordinate with and support the Talent Management individuals responsible for project or program implementation. The Arabic Specialist may also support the IT Integra (ERP) team in Arabic communications as well as planning and facilitating trainings in both English and Arabic.
    Major Responsibilities

    Project Management

    Update and maintain project and work plans for Arabic programs in Talent Management
    Highlight areas where the project/program may not be on track to responsible program lead
    Support the implementation of Talent Management processes and programs in Arabic-speaking countries
    Liaise with local HR Community to support program roll out at a local level

    Facilitation

    Conduct webinars or trainings in Arabic in areas like program overviews, basic skill trainings, etc, as needed
    Support the implementation of blended delivery learning programs with pre- and post-event virtual meetings

    Communication & Content Management

    Draft and maintain training materials in Arabic including trainer guides, participant materials and program-specific communications
    Review new and existing Arabic translations for alignment with spirit of the original English versions
    Translate short documents from English to Arabic for distribution
    Manage communications with key stakeholders for assigned projects and programs

    Job Requirements
    Education: Bachelors Degree
    Work Experience: 3-5 years
    Experience Working In Middle East a Plus
    Demonstrated Skills and Competencies: Comfortable with Webex or other distance learning tools, Exceptional attention to detail, Ability to prioritize tasks and projects, Ability to work independently, Willing to collaborate with team members on projects
    Language Skills: Fluency in Arabic and English required
    Working Environment: Standard working environment
    Located at IRC’s New York headquarters or remote from another IRC country/city.

  • ERP Regional Trainer West Africa 

ERP Regional Trainer East Africa

    ERP Regional Trainer West Africa ERP Regional Trainer East Africa

    Job Description
    The IT Department:
    The IT Department is part of the IRC’s Operations and Strategy Unit, and supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world. An integral component of this effort is ensuring users have the knowledge and training needed to utilize our business systems effectively.
    Job Overview / Summary:
    The IRC is currently engaged in a project to implement a new Enterprise Resource Planning (ERP) system across Finance, Supply Chain and Grants Management functions in all IRC locations. This project will retire a number of existing systems, bringing them into a cloud based Microsoft Dynamics 365 environment.
    We have an exciting opportunity for two ERP Regional trainers to facilitate global end-user training and Train-the-Trainer sessions for Subject Matter Experts (SMEs). The primary focus will be training in both our East and West Africa regions. The Regional ERP Trainer will work closely with the ERP Training Lead and Change Management Lead to support training development, delivery and rollout of the IRC’s new ERP system. Key aspects of this role will include ongoing facilitation of ERP training sessions for international offices; development and feedback on training materials; and Learning Management System (LMS) course management and attendance tracking. A blended learning approach will be deployed, using training mediums from formal classroom delivery at IRC offices, on-the-job-learning, workshops, remote instructor-led training and self-guided eLearning.
    These are limited time positions (approximately 18 months with potential extensions) based in IRC offices that support the East and West Africa Regions. The exact East Africa or West Africa office locations are negotiable, but must be located at an established IRC office, please refer to this link for a listing of IRC office locations. However, as needed, the Trainer may be required to support training anywhere in any of IRCs 36 countries. Opportunities to support other international regions may be available after training in this region is completed. Fluency in both French and English is required.
    Responsibilities include, but are not limited to:

    Fully understand IRC business processes (Finance, Supply Chain and Grants), functional roles, and system processes as they relate to the ERP system (Microsoft Dynamics 365).
    Develop proficiency with all assigned training materials and business processes to ensure content familiarity.
    Work with Training Lead, Instructional Designers, and ERP Core Team to review course content and business scenarios for regional relevancy and appropriateness.
    Conduct in-person and virtual training for regional IRC offices around the world, throughout the ERP deployment and rollout.
    Conduct and support ‘Train-the-Trainer’ sessions to designated global SME’s.
    Conduct and support training on Microsoft Office basics (Excel, Outlook, Word, etc.) as needed.
    Oversee classroom and logistics set up in partnership with the Training Coordinator for training events and activities.
    Administer post-training continued education sessions, including 1:1 and group sessions.
    Create and update training reference guides in light of product or process changes as needed.
    Conduct post-training analysis to determine training effectiveness.
    Maintain successful training delivery satisfaction statistics to drive program success.
    Requires extensive travel to international offices, at least 75%.

    Requirements:

    Excellent communication and presentation skills.
    3-6 years of combined progressive facilitation and instructional design experience.
    3-6 years of ERP System ‘hands-on’ user experience, and formal training facilitation.
    Strong writing skills, with extensive experience developing end-user documentation.
    Experience with full lifecycle ERP implementations for company-wide rollouts.
    Advanced experience with Microsoft Office Word, PowerPoint and Excel.
    A passion for adult education and teaching.
    Experience in leading formal training sessions for global audiences.
    Ability to constantly learn and adapt to new technologies.
    Ability to communicate and build effective working relationships across a diverse groups of people and departments.
    Fluency in both English and French.

    Preferred Additional Qualifications

    Experience with Microsoft Dynamics AX or 365 for Finance and Operations.
    Experience with CRM and / or Supply Chain Management systems.
    Fluency in Arabic a plus (but not required).
    Bachelor’s degree in related field.
    Experience with Office 365, WebEx, Box and Learning Management Systems.

    Key Working Relationships:
    Position Reports to: ERP Training LeadIndirect Reporting: Regional Deployment Lead
    Position directly supervises: N/AOther Internal and/or external contacts: This role will be aligned with and work closely with IT and USP, IPD teams respectively.
    Working Environment

    This position will based and/or working in a diverse range of IRC office environments.
    US and International travel as needed.

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  • Project Manager

    Project Manager

    Job Description

    Requisition ID: req3605Job Title: Project Manager – CORE Polio Eradication Project, TurkanaSector: HealthEmployment Category: Fixed TermEmployment Type: Full-TimeLocation: Lodwar, KenyaAs the Manager- CORE Group Polio eradication project, you will own the planning, implementation, supervision, and monitoring of IRC’s CORE polio eradication project in Turkana County. You will work closely with the county health team and the CORE group project secretariat team to ensure implementation of activities geared towards polio eradication by growing population immunity and improving surveillance for Acute Flaccid Paralysis at the county level.Key ResponsibilitiesTechnical Coordination and support:

    You will participate in the planning, execution and monitoring of routine immunization and supplemental immunization activities within the county and provide project oversight as per the project deliverables.
    Participate and provide support as guided by the project priorities in AFP surveillance, polio outbreak investigation, case and contact tracing.
    You are expected to work hand in hand with the county disease surveillance coordinator in organizing for and training health facility staff at the facility level on polio and immunization.
    Take part in Cross border meetings and implementation of cross border polio eradication activities.

    Finance And Grant Management

    Lead the CORE polio project budget management, ensuring spending is maintained within appropriate margins.
    Identify and respond to project needs, implement activities, and conduct follow-up to ensure project success.
    Monitor timeliness, quality and progress of project deliverables as per the work plans and implementation plans in place.
    Ensure timely documentation and use of information to continuously improve the quality and performance of the project.

    Communication And Documentation

    Craft and maintain project related record-keeping system and provide accurate documentation of all reporting forms.
    Provide material related to project progress and update both internal and external use.
    Assist in the development of publications and communication materials wherever possible.

    Coordination, Representation And Advocacy

    Implement effective communication strategies to maintain strong correspondence among partners.
    Create and maintain relationships with key project counterparts and partners.

    Qualifications

    Degree or Diploma in nursing, clinical medicine or medicine.
    Advanced degree in Public health is an added advantage.
    At least 5 years’ experience in immunization and community health programs with at least 2 years’ experience at project management level.
    Experience working closely with Ministry of Health on disease surveillance and immunization programs/activities at county or national level.
    Competent in Windows, MS office programs, email and database (HMIS, PEPFAR database, EPI-Info) experience.
    Strong assessment, project planning, organizational, interpersonal and presentation skills (Written and Spoken).
    Ability to multitask, handle pressure and flexibility.

    Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

  • Project Manager

    Project Manager

    Job Description

    Requisition ID: req3605Job Title: Project Manager – CORE Polio Eradication Project, TurkanaSector: HealthEmployment Category: Fixed TermEmployment Type: Full-TimeLocation: Lodwar, KenyaAs the Manager- CORE Group Polio eradication project, you will own the planning, implementation, supervision, and monitoring of IRC’s CORE polio eradication project in Turkana County. You will work closely with the county health team and the CORE group project secretariat team to ensure implementation of activities geared towards polio eradication by growing population immunity and improving surveillance for Acute Flaccid Paralysis at the county level.Key ResponsibilitiesTechnical Coordination and support:

    You will participate in the planning, execution and monitoring of routine immunization and supplemental immunization activities within the county and provide project oversight as per the project deliverables.
    Participate and provide support as guided by the project priorities in AFP surveillance, polio outbreak investigation, case and contact tracing.
    You are expected to work hand in hand with the county disease surveillance coordinator in organizing for and training health facility staff at the facility level on polio and immunization.
    Take part in Cross border meetings and implementation of cross border polio eradication activities.

    Finance And Grant Management

    Lead the CORE polio project budget management, ensuring spending is maintained within appropriate margins.
    Identify and respond to project needs, implement activities, and conduct follow-up to ensure project success.
    Monitor timeliness, quality and progress of project deliverables as per the work plans and implementation plans in place.
    Ensure timely documentation and use of information to continuously improve the quality and performance of the project.

    Communication And Documentation

    Craft and maintain project related record-keeping system and provide accurate documentation of all reporting forms.
    Provide material related to project progress and update both internal and external use.
    Assist in the development of publications and communication materials wherever possible.

    Coordination, Representation And Advocacy

    Implement effective communication strategies to maintain strong correspondence among partners.
    Create and maintain relationships with key project counterparts and partners.

    Qualifications

    Degree or Diploma in nursing, clinical medicine or medicine.
    Advanced degree in Public health is an added advantage.
    At least 5 years’ experience in immunization and community health programs with at least 2 years’ experience at project management level.
    Experience working closely with Ministry of Health on disease surveillance and immunization programs/activities at county or national level.
    Competent in Windows, MS office programs, email and database (HMIS, PEPFAR database, EPI-Info) experience.
    Strong assessment, project planning, organizational, interpersonal and presentation skills (Written and Spoken).
    Ability to multitask, handle pressure and flexibility.

    Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

  • Finance Intern

    Finance Intern

    Responsibilities
    Cash & Bank payments processing

    Maintaining both Kshs. and USD petty cash at the set limits and take responsibility of any cash differences arising.
    Ensure that there is sufficient petty cash at all time for both Ksh. and USD for smooth operation
    Ensure all Petty cash payments are properly supported and duly authorized per IRC delineation schedule before disbursement.
    Ensuring that authorizations on the payments requests are in line with the approved limits per the delineation chart
    Preparation of petty cash spreadsheets to upload stage ready for review by SFO at the end of the month.
    Ensure that a supervised petty cash counts are performed every Friday.
    Critical monitoring cash float given to the regional, TU unit and Admin.
    Devise a cash replenishment schedule to minimize weekly bank visits
    Ensure authorized receipts are correctly coded and issued upon receipt of monies.
    Maintaining the receipt book and ensuring that authorized receipts are issued upon receipt of monies.
    Stamp ‘PAID’ including cheque number on all such documents once payment has been processed
    Reconciliation of USD bank account and preparation of spreadsheets to upload stage ready for review monthly. 

     Filing

    Maintain an organized and well-documented (all files must be labeled properly and visibly) and sequential filing system for all cash disbursement vouchers
    Before filing, ensure that all documents have been stamped ‘PAID’ including cash payment reference details.
    Preparation of excel and SUN journals, ensuring these are fully supported and ready for review before upload

    Other

    To act as a bank agent.
    Maintain an organized and well-documented bank correspondences file ensuring it’s continuously updated.
    Work closely with Finance Interns/Volunteers and train them on finance policies and procedures
    Assist in preparation of grants accruals at grant close out
    Preparation of corrective journals and assisting in loading of journals as and when required
    Any other duties as may be assigned by supervisor.

    Qualifications
    A bachelor’s degree in Finance/Business Administration with minimum CPA II qualification
    Required Experience & Competencies

    Work experience in a similar position.
    Knowledge in Excel
    Knowledge of SUN accounting software applications is an added advantage

  • Monitoring, Evaluation & Learning Manager(WISH)

    Monitoring, Evaluation & Learning Manager(WISH)

    Job description
    Requisition ID: req3526
    Sector: Monitoring & Evaluation
    Job Description
    The IRC WISH M&E Manager is responsible for providing M&E leadership and support across the IRC WISH programme in Somalia, Uganda, South Sudan and Ethiopia, ensuring timely and accurate submission of data and adherence to WISH2ACTION protocol, standards, and timelines. The MEL Manager will work with in country M&E coordinators to integrate WISH2ACTION M&E processes within their organization’s systems, liaising directly with Regional Measurement Coordinator and building local-level capacity to collect and use high quality, robust data to improve WISH programming in the Focus Countries. The Country ME&L Manager proactively identify, troubleshoot and escalate issues related to M&E and data. The manager will be responsible to develop the IRC Learning agenda for IRC working in collaboration with the WISH Hub.
    KEY TASKS

    Data quality and collection

    Oversee data quality and collection across WISH sites in Uganda, Ethiopia, South Sudan and Somalia including capacity assessment, support and training
    Ensure timely submission of monthly data of all IRC WISH countries including proactive supervision and follow-up with country teams to ensure ongoing data collection.
    Ongoing review of data to assess completeness, accuracy, and quality standards are met including periodic review of data records at SDP level
    Provide technical support to service delivery sites across all service delivery sectors and channels within the WISH Project Implementation areas to support sound data collection and quality assurance processes and ensure auditable data
    Reconcile data from WISH sites in Ethiopia, Uganda, South Sudan and Somalia at least monthly
    Systematically respond to data-related queries from IPPF’s WISH2ACTION team and (when required) DFID’s Third-Party Monitoring agency
    Oversee regular and ad hoc rapid data quality assessments/ audits and support implementation of action plans for IRC WISH Countries
    Work with Country M&E focal persons to ensure Quality of Care data are routinely collected across all project sites and entered into the WISH2ACTION data platformSupport Third Party Monitoring data audits and verification

    Data systems

    Ensure use of IPPF’s WISH2ACTION Data Platform, including training and support in South Sudan, Ethiopia, Uganda and Somalia
    Coordinate with IRC Technical staff and Data Systems to ensure that the WISH2ACTION Data Platform meets needs of the WISH team for collecting, reporting, visualizing and using data in the Focus countries
    Ensure standardization of data definitions and mapping of SDPs, services and data codes from existing Local systems to WISH definitions, codes and systems
    Enforce data management practices and standards across the WISH countries
    Troubleshoot and escalate Data management related issues to the Senior RH Coordinator and Relevant Technical focal points.
    Use of data for decision-making
    Participate in monthly data review meetings with IPPF’s WISH2ACTION team and support development of action plans as needed to course correct
    Coordinate monthly data review meetings with country teams including M&E staff, WISH program management, staff and service providers, developing action plans to strengthen data quality and course correct as needed
    Model and support use of data for supportive performance monitoring at Country Level, and consortium level( where IRC is the Lead partner)

    Support dissemination and uptake of evidence and learning across the programme
    Monitoring and evaluation

    Coordinate annual client exit interviews and other periodic data collection initiatives including Barrier Analysis and PEER methodology at the country level, working in conjunction with external/ WISH Hub technical experts to:
    Ensure local ethics review
    Identify and contract local researchers and enumerators
    Ensure adherence to global protocol and timelines
    Support implementation, cleaning and entering data
    Use and dissemination of findings at the country level
    Draft monitoring and evaluation sections of reports and quality assure all quantitative and qualitative information

    Capacity Building

    Conduct preliminary participatory capacity assessment of current IRC program and field staff to identify specific gaps in M&E technical skills.
    Based on findings, develop an M&E capacity building plan and support implementation of the same
    Support broader capacity building of project staff to design and utilize M&E tools, surveys, evaluations and other M&E activities.

    Key Working Relationships

    Support M&E WISH staff as relevant for country context/budget (e.g., branch and M&E coordinators, data entry clerks)
    Frequent and direct contact with IPPF’s WISH2ACTION Evidence & Learning team;
    External Donors – DFID’s Third-Party Monitoring Agency.

    Education & Qualifications

    First Degree in Statistics, Actuarial sciences, Economics or relevant degree.
    Master Degree in Project management or Data related studies will be an added advantage
    Competency in Use of Microsoft Office, Statistical packages- SPSS and STATA.
    At least 5 years work experience in Monitoring, Evaluation and Learning.

    Professional Experience

    Proven success in designing, implementing, and operating project M&E systems from project initiation to closeout stages
    Experience with data management practices and procedures for large-scale programmes, ideally within Payment by Results programmes
    Experience implementing procedures and practices to ensure data quality and verification, including data quality assessments
    Experience using DHIS2 for data collection, reporting and visualization
    Experience with using supportive approaches to building capacity at service delivery points to accurately record, document, report and use data
    Knowledge, skills and experience in participatory methods experience in use of data to inform decision-making, planning, and performance monitoring;
    Excellent interpersonal and problem-solving skills;
    Demonstrated teamwork experience, including abilities to coordinate effectively with diverse individuals, teams, and stakeholders to achieve results;
    Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
    Record of delivering successful and innovative solutions to challenges

    Skills

    Knowledge of major evaluation methodologies (e.g., qualitative, quantitative, and mixed method) and data collection and analysis methodologies
    Proven technical skills in data management including data collection, cleaning, analysis and use across complex, large scale programmes
    Skilled at and passionate about supporting the use of data for decision-making, strategizing and course correction
    Training and Facilitation skills.

    Other Personal Attributes
    Analytical, resourceful, organized, patient but persistent, detail- and solution-oriented, and able to work collaboratively across teams to use data to support decision-making.
    The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

  • Communications Consultant

    Communications Consultant

    Job description
    Requisition ID: req3479
    Job Description
    BACKGROUND
    The Alliance Has The Following Four Thematic Objectives
    The Global Alliance for Urban Crises (GAUC) was launched at the World Humanitarian Summit in May 2016 to operationalize the Urban Recommendations developed by an urban expert group. The Alliance is a global, multi-disciplinary and collaborative community of practice that brings together local governments, built environment professionals, academics, and humanitarian and development actors to prevent, prepare for, and respond to urban crises.
    Tailor humanitarian response to the urban context by developing shared assessment and profiling tools, promoting joint analysis, and adapting coordination mechanisms.Develop or work with existing global, regional and national rosters to facilitate the deployment of urban leaders, managers and technical experts.Build the evidence base on the specific characteristics of protracted displacement in urban areas, and contribute to the design of appropriate and cost-effective responses, with particular regard to protection of vulnerable people, shelter, basic services and infrastructure.Ensure that initiatives focused on building urban resilience incorporate components on resilient response and recovery from crises, and that they leverage greatest impact in cities most at risk of humanitarian emergencies
    The International Rescue Committee (IRC) has received funding from the European Commission on behalf of the Global Alliance for Urban Crises in support of the Action from entitled “Developing the skills to meet the needs of urban populations in crises through the alliance of urban responders.” This project aims to publish a series of knowledge products that expand on each thematic objective and provide the tools and guidance needed for stakeholders to utilize when preparing for an urban crisis response.
    The IRC, in collaboration with UN Habitat and the Global Alliance Secretariat, coordinate the development of the knowledge products which will be published in February 2019.
    SCOPE OF WORK
    Under The Direct Supervision Of The IRC Governance Program Manager And The Alliance Secretariat Coordinator, And With The Support Of The Advocacy, Outreach And Partnerships Team At UN-Habitat’s Urban Resilience Programme, The Consultant Will Undertake The Following Tasks
    The IRC is hiring a Communications Consultant on behalf of the Global Alliance for Urban Crises to develop the Alliance’s communications strategy and lead on content development for the new website.

    Lead on content development for the new Alliance website in close collaboration with a UN Habitat graphic designer and web developer;
    Develop a communications strategy to streamline the Alliance’s internal and external communication with members and partners;
    Create an appropriate format and content for newsletters and other communications to members;
    Provide input on the re-design of the Alliance’s visibility and marketing materials.

    TIMELINE
    Project Deliverables Should Be Completed By The Following Dates

    Draft visibility and marketing materials developed by January 28, 2019
    Communications strategy developed by February 1, 2019
    Draft website content developed by February 5, 2019
    Format for a newsletter produced by February 11, 2019
    Content uploaded to new website by February 22, 2019
    Website publication by February 28, 2019

    LEVEL OF EFFORT
    The total LOE for this project is approximately 35 days.
    LOCATION
    Barcelona, Spain (UN-Habitat CRPP office) preferred. Remote work would be acceptable.
    EDUCATION

    Advanced university degree (Master’s degree) or equivalent in journalism, media, political or social sciences, or similar fields.
    A first-level university degree in combination with 3 years of experience will be accepted in lieu of the advanced university degree.

    Work Experience

    A minimum of 3 years of experience in areas related to the communication strategizing, editing and reporting, preferably in the United Nations system.
    Understanding of local governments’ realities and landscape of actors working on urban resilience.
    Experience creating content for a broad range of audiences.
    Ability to work independently under minimal supervision.

    Language Skills
    Fluency in verbal and written English.