Website: Website https://www.rescue.org/

  • Sexual and Reproductive Health Design Lead 

Regional Supply Chain Coordinator

    Sexual and Reproductive Health Design Lead Regional Supply Chain Coordinator

    Major Responsibilities

    SRH GRIP Innovation Technical Support
    Provide ongoing technical support to the GRIP lead on the innovation components of the GRIP strategy, contribute to proposals, provide budgets and workplans for proposed work, socialize user-centred design within the GRIP and with collaborators.
    Ensure UCD tools and solutions are fit-for-purpose: Tailor the GRIP’s UCD practices, activities, and outputs to our contexts and our colleagues’ bandwidth across all stages of design including: design research, exploratory work, solutions landscape, prototype development and testing, and synthesis.
    Solution generation and design: Guide the team in considering solutions based on existing evidence, user research, scalability, and market analysis. This may entail analogous inspiration, prompts and ideation activities, collaboration with Behavioral Science colleagues to create behavioral maps, creation of prioritization frameworks, facilitation of brainstorms on potential scaling pathways, and syntheses of key informant interviews.
    Prototype Creation: Connect the dots between user research, evidence, and expert direction from the team, and generate testable prototypes. Examples of prototypes include low-fidelity print outs, clickable mockups, sample messages, high fidelity mock-ups of service experience, user journeys, and illustrations to test for understanding.
    Prototype testing: Work with the team to test prototypes with key users and collaborators (remotely through colleagues and/or in person where possible).
    Final assets: Ensure final assets are of high quality, print ready, and implementation ready. Sample outputs include insights from the initial user research, product strategy, program feedback, program implementation, solution storyboards, and final program recommendations. Ensure the narrative between the design phases are concise, easy to understand, and compelling.
    Facilitation and Buy-In: Facilitate participatory workshops remotely or in person. Create agendas for validation, prepare materials like miro boards and presentations that are accessible and engaging to collaborators. Ensure sessions are interactive, recognize the experience and interests of collaborators, and get buy-in from collaborators. Use language and meeting norms that are culturally appropriate.
    Project resource management: Propose human resources for projects; hire, train, and oversee consultants; manage budgets and workplans; project workforce commitments.
    Piloting: Co-create instruction guides for using and implementing final assets, partner with the monitoring and evaluation team to draft questions to be answered during the piloting phase, and adapt the final assets and guides after the pilots based on feedback from the research conducted by the M&E/project team.

    Job Requirements

    Work Experience:
    Leadership

    Led 12-20 non-digital UCD research projects in low resource settings
    Led 10 – 18 non-digital prototyping development and testing projects
    Led 10 – 18 projects in rural contexts in Sub-Saharan Africa

    Other Experience

    Technical background in Sexual & Reproductive Health
    Demonstrated success in doing UCD with cross-disciplinary teams
    Ability to design digital tools like mini websites, Whatsapp tools, cash transfer services
    Demonstrated ability to develop proposals, budgets, workplans, workforce tracking tools, spending plans
    Has recruited and managed UCD talent in contexts where the IRC works
    Strong verbal and written communication skills, including creating compelling, jargon-free, and easy-to-follow presentations on UCD processes

    Demonstrated Skills And Competencies

    Alignment: Strong commitment to and knowledge of Sexual and Reproductive Health and Rights, including stigmatized service areas such as abortion and for under-served populations such as people living in crises, adolescents, and people with disabilities.
    Visual Design: Create and provide technical feedback on visual tools, including donor-facing presentation decks, storyboards, and mock branding for prototypes.
    Design tool creation: Create provide technical feedback on design tools and activities for low literacy/numeracy clients, interview guides, mock-ups of physical products, and high/low prototypes of products, digital products, and services.
    Qualitative Research: Create and provide technical feedback on guides for semi-structured interviews and focus group discussions; create card sort exercises and user guides; documentation and synthesis of qualitative research
    Communication: Empathetic, respectful, and culturally sensitive verbal, written, and visual communication skills. Ability to communicate design concepts and activities effectively and clearly with non-design colleagues. Seeks out and incorporates feedback into their work.
    Flexibility: Create contingency plans and is able to adjust quickly and with good humour when things don’t go according to plan

    Language Skills

    English written and oral fluency
    French and/or local languages spoken in Northern Nigeria, East Africa, or South Sudan are preferred

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  • Hospital Matron 

Supply Chain Manager – Warehouse & Logistics 

Regional Supply Chain Coordinator

    Hospital Matron Supply Chain Manager – Warehouse & Logistics Regional Supply Chain Coordinator

    Job Description
    Under direct supervision of the Health Manager, the Hospital Matron will be responsible for the daily administration and running of the Level 4 Hospital and offer technical oversight support supervision to the other Health Dispensaries in Kakuma Refugee Camp.
    Key Responsibilities
    Program management:

    In coordination with the Health Manager, formulate program goals, objectives and intervention strategies and participate in the budgeting process.
    Ensure that all hospital activities are implemented as outlined in the project documents.
    Review the program activities and priorities on a regular basis updating the Supervisor on gaps and/or provide recommendations on how to improve quality of services.
    Participate in planning and implementing health assessments, surveys and campaigns.

    Human Resource:

    Overall supervision of all nursing and administrative staff.
    Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
    Handle leave and R&R plans of nursing staff administrative staff working in the hospital to ensure adequate coverage of the hospital, including nights and weekends.
    Compile and submit the call list to the Supervisor at the end of every month for the beginning of the next month.
    Convene and attend monthly meetings with Health Manager, Hospital staff including the incentive staff (Refugees) to exchange information and problem solving.
    Handle disciplinary issues amongst supervisees as they arise with support of the Supervisor and field HR focal person.
    Take part in the recruitment process of all nursing positions, including participating in the interview process.

    Program activities:

    Ensure all hospital activities run smoothly and services are provided timely and efficiently.
    Ensure quality of care is given to all patients accessing the hospital.
    Ensure universal precautions and infection prevention guidelines are followed in service provision.
    Coordinate and conduct regular in-service training and refresher courses for the nursing staff, both National and Incentive (Refugees) staff.
    Make sure all hospital departments have written Standard Operating Procedures that guide the day-to-day activities.
    Ensure quality of care is maintained through sharing of updated MOH, WHO, UNHCR guidelines and protocols.
    Assist in ordering of medical supplies on a trimester basis, in line with the projected consumption and available funding.
    Ensure all medical items for hospital use, in the warehouse are released in a timely manner with accurate documentation of the same.
    Keep an inventory of all the health facility assets, and update this on a monthly basis. Share the same with the Health Manager and Supply Chain Manager monthly.
    Attend and participate in weekly Continuous Medical Education (CME) sessions.
    Attend and co-chair the daily morning hospital handover meetings, together with the head of Health.
    Co-ordinate timely referrals of in-patients through the referral officer and Health Manager.
    Identify hospital facility and equipment in need of repairs and submit to supply chain.

    Reporting and Coordination:

    Review, authorize and keep accurate records of all requisitions, duty rosters and applications for leave.
    Ensure that all HIS statistical reports are accurate and submitted on a weekly basis.
    Evaluation of services through supervising morbidity and mortality rates through monthly statistical reports.
    Forward hospital daily categorized patients bed occupancy to the Health Manager.
    Keep the Health Manager advised of major issues at the hospital regularly.
    Maintain an updated record and submit regular inventory reports of hospital equipment and furniture.

    Others:

    Carry out other relevant duties as may be required or assigned by your supervisor.

    Key Result Areas.

    Overall supervision and coordination of nursing activities.
    Ensuring quality of care is given to all patients accessing the hospital.
    Ensuring proper coverage of all the departments through proper R n R/ leave management.

    Qualifications

    Professional qualification in Nursing. (BSN degree)
    Registered with the Nursing Council.
    At least 3years professional experience preferably in a supervisory/in-charge position.
    Postgraduate training in public health, health services management or any relevant field is an added advantage.

    Required Experience & Competencies:

    Good clinical knowledge and skills.
    Ability to write clear, concise reports and well developed communication skills
    Excellent organizational, communication, interpersonal, writing, and communication skills required.
    Digital literacy (Complete MS Office package and any database management and analysis).
    Must be a great teammate, flexible and culturally sensitive.
    Ready to work in difficult environmental conditions with displaced communities.
    Ability to accept the possibility of insecurity in the project areas and obey security rules and standard operating procedures.

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  • Senior Pricing Advisor 

Protection Assistant 

Officer, Prospect Research – Global

    Senior Pricing Advisor Protection Assistant Officer, Prospect Research – Global

    The Purpose of the Role
    The Sr. Pricing Advisor is critical in providing leadership, advice, and support in the proposal budgeting process for business development efforts across the organization.  The role will conduct thorough review of RFPs/RFAs/Commercial Contracts, establish pricing data for proposals, develop proposal budgets and budget narratives in accordance with the requirements and donor compliance, prepare the cost volume and work with partners in relation to the budgeting.  The Sr. Budget Advisor will guide business development teams which includes technical, finance and country office staff through the budgeting process, making sure that the team members are educated on the design and structure of budgets and will coordinate with to work through strategic issues. 
    RESPONSIBILITIES

    Leads all aspects of the cost and business proposal process for the identified complex, or resource intensive opportunities
    Develops cost kick-off presentations and guides business development teams through the budgeting process, ensures team members are educated on client requirements and compliance, and coordinates with teams on strategic issues
    Coordinate inputs into cost volumes for submission and best value. Collect and verify cost estimates, and work with technical teams to ensure cost proposals and technical proposals are aligned
    Coordinate with the proposal team on strategic issues involving proposal budgets. Ensure that the proposal team is educated on donor requirements for the cost proposals
    Ensure proposals comply with donor requirements and IRC’ organizational policies.
    Review, edit and finalize explanatory budget narrative to accompany budget in cost proposal
    Create and/or modify budget spreadsheet templates in accordance with donor requirements
    Conduct internal budget reviews during proposal period; analyze cost recovery
    Lead engagement with partners as part of the proposal process: developing budget templates, providing budget assumptions, negotiating budgets, reviewing budgets and notes ensuring final submissions confirm to client requirements
    Negotiate budgets with primes
    Ensure compliance with RFP/RFA/tender requirements
    Liaise with post awards implementation colleagues to provide a string handover of successful bids

    Skills, Knowledge, and Qualifications:
    The ideal candidate has experience working in international development with USAID, FCDO, and other multilateral/bilateral donors. The post holder will have extensive experience of pricing and cost development for large and complex awards and contracts

    Bachelor’s in business, accounting, finance, public administration or other related field. M.A. preferred or equivalent work experience required
    Four plus years of experience in government contracting strong preference for experience with USAID.  FCDO experience a plus
    Strong understanding of USAID rules and regulations and/or FCDO commercial contract requirements
    Working knowledge of contract types including Cooperative Agreements, grants, CPFF, CPAF, FFP, T&M, IDIQ, and/or FCDO commercial contracts
    Demonstrate experience working cross-functionally on complex projects
    Experience working under hard deadlines and managing multi-deliverable projects
    Working knowledge of various project financial indicators and accounting principles
    Knowledgeable on developing back of the envelope (BOE) budgets for discussion and cost strategies
    Exceptional attention to detail and exceptional communication skills
    Excellent Microsoft Excel skills
    Ability to take full ownership of the cost volume with minimal oversight

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  • Supervisor Customer Services IOH Coms

    Supervisor Customer Services IOH Coms

    Key Responsibilities.

    Meet with all clients referred to Livelihood’s resource Centre for needs assessment and guidance on the services being offered by REBUILD project.
    With support from other REBUILD staff members, register the clients through CommCare application.
    Conduct outreach to assess and provide support to the REBUILD Clients regarding the services offered at the Livelihood resource centers.
    The case worker will be independent, responsible ensuring case actions plans and relevant administrative forms that facilitate accountability & planning are updated on a daily and weekly basis;
    The case worker will commit to maintaining excellent documentation of case management database in line with the REBUILD Project SOPs
    Provide clients with direct services, advice or linkages/referral to protection services Identify needs of women and children and refer clients to agencies within IRC network that provide specific protection and gender – based response services
    With the support of Livelihoods Officer, direct and mentor clients to livelihoods services
    Work closely with Business and apprenticeship officer to rollout Learn to earn curriculum to Business clients.
    With support from Livelihoods officer and Business training and apprenticeship officer carry out job counselling.
    Ensure all documentations on reported clients and referrals made are updated, accurate, organized and well maintained.
    With support from Client responsive senior officer, support in organizing and attending client feedback fora and document.
    Participate in community outreaches/awareness creation as organized by the protection team.
    Act as a professional and educational counselors and social workers to make sure the needs of clients are attended to
    Undertake any other duties as directed by the supervisor.

    Monitoring and Reporting

    Plans and conduct follow up visit to clients ensuring they are accessing quality services at Vocational training Institutions, Apprenticeship partners and business premises.
    Make follow up to client with protection issues referred to other partners for services.
    Prepare and submit reports as required and incorporate client’s feedback in a timely manner, including information related to services received.
    Work hand in hand with other REBUILD staff especially Livelihoods senior officer and Livelihoods assistant in ensuring daily attendance timesheets are filled and collected on time.Work with data officer in updating the database in the CommCare on clients registered and accessing services.

    Key Result Areas

    Ensure timely client needs assessment and services are provided as per REBUILD project requirements.
    Facilitate timely linkage/referrals to protection services as needed.
    Offer Business counseling services
    Provide career guidance and labour market information to clients.

    Qualifications

    Higher Diploma or Degree in Social Work/Social Sciences/Counseling/psychology/ community Development or other related field preferred.
    Counseling and experience/ working with reputable organization or local organizations/groups, in provision of counseling and psychosocial, Livelihoods/ economic and social empowerment support to clients both urban Refugees and Vulnerable Kenyans Youth especially women and girls.
    Excellent listening and observation skills, including ability to create trust, support, respect and interact with clients of all background and diversity.
    2-3 years’ experience working with Youth especially Refugees in direct service provision in the areas of Livelihoods and/ Protection.
    Good facilitation skills
    Clear understanding, including demonstrated positive attitudes on Refugees Rights
    Ability to maintain confidentiality and respect for clients at all times is essential.
    Ability to lead, train, supervises, facilitates and motivates other Re:Build staff and local partners in their respective tasks in a professional, respectful and supportive manner.
    Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work for longer hours when necessary and be able to coordinate multiple tasks with adherence to detail.
    Team player
    Fluent in English and Swahili

    Apply via :

    rescue.csod.com

  • Data Analyst

    Data Analyst

    Job Overview/Summary:
    The Data Analyst will play an important business-facing role by being a central point of contact for all master data needs such as Products, Trade Vendors, Purchase Agreements, Approved Vendors and warehouse management. This position will ensure that all requests are prioritized, addressed and resolved in a timely manner. The Data Analyst supports Global Supply Chain through a comprehensive understanding of Master Data Management within Global Supply Chain. This position requires a thorough understanding of MDM concepts and supply chain operations. Data Analysts have the opportunity to work on and contribute to critical multi-functional areas within GSCQA.

    Highlights Of Your Key Responsibilities

    As a central point of contact for Global Supply Chain Data, the Analyst will be playing an important role by being in direct contact with multiple legal entities addressing regular requests, answer questions, resolve data issues and provide analysis.
    Perform master data additions, changes and deletions in accordance with procedures and business rules
    Function as the main point of contact related to the day-to-day execution of MDM related tasks. They will work to answer questions, resolve data issues and provide analysis.
    Ensure requests for master data maintenance are properly authorized and approved
    Educate users on master data processes and business rules
    Maintains accurate and up to date price file management in accordance with current contracts.
    Conducts quality control activities and recommends and/or implements additions/changes to Master Data Management procedures.
    Monitors key performance indicators to ensure data accuracy and data management policies are working as expected.
    Develop and design improvements to the processes, procedures, tools, rules and metrics to ensure data integrity of master data domains.
    Execute all requests from Global Supply Chain to ensure that they are implemented according to set data governance standards and processes.
    Play a role on enterprise-wide efforts involving Master Data across the organization.

    Job Requirements

    Bachelor’s degree with a concentration in Science, Technology or Mathematics (STEM) or a Business-related Field from a recognized university.
    1 year of experience as a Data Analyst, preferably in an international humanitarian organization with a strong process and systems understanding

    Demonstrated Skills And Competencies

    Excellent communication skills
    Demonstrated ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward
    Flexibility, adaptability and resilience in working in a constantly evolving environment
    Skilled at prioritizing work based on the importance
    Outstanding capability to build working relationships and bring about cooperation from leadership and working teams
    Very solid understanding of Microsoft Dynamics 365
    Strong analytical skills: ability to create simple to complex analytical solutions
    Ability to take an abstract analytical problem and break it down into meaningful tasks
    Ability to adjust to changing work environments, priorities and goals

    Apply via :

    rescue.csod.com

  • Nurse

    Nurse

    Job Description
    Working under the guidance and supervision of the Senior Nutrition Officer, the emergency nurse will be directly responsible for supporting in screening and treatment of clients for various communicable diseases, malnutrition, and other conditions, in the outreach sites and refer any complicated cases to the catchment health facilities.
    Key Responsibilities

    Carry out triage of patients including screening for acute malnutrition during the mobile outreaches in the sub-counties. 
    Conduct consultation services to children and adults during the target mobile outreaches in the sub counties in Garissa.
    Implement and evaluate individual treatment plans for patients with health conditions including children with severe acute malnutrition.
    Ensure essential services including deworming, Vitamin A supplementation and routine immunization services are provided to children under-fives during the outreaches.
    Initiate and facilitate patient referrals to the nearby health facilities including the County referral hospital for patients who require further management/inpatient care.
    Conduct Antenatal and post-natal reviews for expectant mothers and lactating women during the integrated health and nutrition outreaches.
    Work closely with nutritionists and the health facility staff including CHEWs and CHVs in the targeted areas of response.
    Ensure that all required observations, prescribed treatment and procedures are properly carried out and documented in the patient’s cards.
    Conduct regular training session for CHEWs and CHVs on basic care/management of various health conditions and follow up of patients.
    Give health education to patients and clients during the outreaches.
    Compile and submit monthly reports on patients treated and referrals
    Monitor and supervise proper usage of essential drugs/medical supplies
    Carry out any other additional duties as may be assigned by the supervisor.

    Key Result Areas:

    Ability to provide integrated health services and work effectively with the entire outreach team.
    Ensure timely and quality health care services to target population during the mobile outreaches.
    Facilitate timely referrals for very sick patients and children with malnutrition and medical complications.

    Qualifications

    Diploma in Nursing from KMTC or recognized nurse training institution
    Be registered and have a valid license from the Nursing Council of Kenya

    Required Experience & Competencies:

    At least 2 years working experience in a busy hospital setup.
    Experience in management of children with severe acute malnutrition and medical complications desirable.
    Team player and cultural sensitivity is required.
    Ability to work in hardship areas (Previous emergency experience in a remote setting will be an added advantage).
    Fluency in Somali language will be an added advantage.

    Apply via :

    rescue.csod.com

  • Senior Pricing Advisor 

Human Resource Manager 

Support Team – Process Development Intern

    Senior Pricing Advisor Human Resource Manager Support Team – Process Development Intern

    The Purpose of the Role
    The Sr. Pricing Advisor is critical in providing leadership, advice, and support in the proposal budgeting process for business development efforts across the organization.  The role will conduct thorough review of RFPs/RFAs/Commercial Contracts, establish pricing data for proposals, develop proposal budgets and budget narratives in accordance with the requirements and donor compliance, prepare the cost volume and work with partners in relation to the budgeting.  The Sr. Budget Advisor will guide business development teams which includes technical, finance and country office staff through the budgeting process, making sure that the team members are educated on the design and structure of budgets and will coordinate with to work through strategic issues. 
    RESPONSIBILITIES

    Leads all aspects of the cost and business proposal process for the identified complex, or resource intensive opportunities
    Develops cost kick-off presentations and guides business development teams through the budgeting process, ensures team members are educated on client requirements and compliance, and coordinates with teams on strategic issues
    Coordinate inputs into cost volumes for submission and best value. Collect and verify cost estimates, and work with technical teams to ensure cost proposals and technical proposals are aligned
    Coordinate with the proposal team on strategic issues involving proposal budgets. Ensure that the proposal team is educated on donor requirements for the cost proposals
    Ensure proposals comply with donor requirements and IRC’ organizational policies.
    Review, edit and finalize explanatory budget narrative to accompany budget in cost proposal
    Create and/or modify budget spreadsheet templates in accordance with donor requirements
    Conduct internal budget reviews during proposal period; analyze cost recovery
    Lead engagement with partners as part of the proposal process: developing budget templates, providing budget assumptions, negotiating budgets, reviewing budgets and notes ensuring final submissions confirm to client requirements
    Negotiate budgets with primes
    Ensure compliance with RFP/RFA/tender requirements
    Liaise with post awards implementation colleagues to provide a string handover of successful bids

    Skills, Knowledge, and Qualifications:
    The ideal candidate has experience working in international development with USAID, FCDO, and other multilateral/bilateral donors. The post holder will have extensive experience of pricing and cost development for large and complex awards and contracts

    Bachelor’s in business, accounting, finance, public administration or other related field. M.A. preferred or equivalent work experience required
    Four plus years of experience in government contracting strong preference for experience with USAID.  FCDO experience a plus
    Strong understanding of USAID rules and regulations and/or FCDO commercial contract requirements
    Working knowledge of contract types including Cooperative Agreements, grants, CPFF, CPAF, FFP, T&M, IDIQ, and/or FCDO commercial contracts
    Demonstrate experience working cross-functionally on complex projects
    Experience working under hard deadlines and managing multi-deliverable projects
    Working knowledge of various project financial indicators and accounting principles
    Knowledgeable on developing back of the envelope (BOE) budgets for discussion and cost strategies
    Exceptional attention to detail and exceptional communication skills
    Excellent Microsoft Excel skills
    Ability to take full ownership of the cost volume with minimal oversight

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  • Geospatial Specialist

    Geospatial Specialist

    The Geospatial specialist will actively participate in ongoing spatial and non-spatial data management activities, GIS projects and future IRC regional mapping and information analysis efforts. He/she will effectively manage and report on projects with a focus on data analysis, GIS data representation, data mapping and development of standardized geographic information analysis goals.
     
    The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are displaced. IRC leads the way from harm to home. 
    Major Responsibilities: 

    Work with key internal clients to develop regular geospatial/information analysis products to support programming and contextual developments that affect IRC’s interventions.
    Ensure key information is analyzed and presented in a suitable way to support decision-making by key internal clients. Design, develop, customize, and maintain spatial analyses and information products using GIS and related software and subsystems.
    Coordinate the acquisition of new spatial data and supervise its integration into the organization’s existing GIS and information analysis products. Provide quality control with regard to data capture (data conversion), and the evaluation of data acquired from country programs and outside of the organization.
    Provide cartographic design and produce high quality geographic maps.
    Collaborate with the Global Crisis Analysis team to use satellite imagery and other remote-sensing methodologies to support IRC’s programs and operations.
    Serve as the GIS technical lead and point of contact for Asia regio and global safety and security GIS and related matters. Diagnose and solve problems experienced with the use of GIS and related software. Acquire relevant data and establish teamwork processes for quality inputs.
    Participate in relevant information analysis coordination sessions to aid strategic decision making.

     
    Job Requirements
    Education:  

    BS or MS degree in computer science, GIS or related field

    Work Experience: 

    3 – 5 years’ experience in GIS development 

    Demonstrated Skills and Competencies: 

    Solid grasp of the ESRI ArcGIS or equivalent GIS software suite
    Experience in programming using databases and maps
    Experience in designing and maintaining relational databases.
    Experience with PowerBI Suite, or similar data analysis and visualization tools
    Strong data analysis skills with the ability to engage with variety of audiences to brainstorm on program data goals
    Superb communication and coordination skills
    Proficiency in English (written and spoken)
    Ability to multi-task and be flexible to rapidly change focus quickly to respond to urgent needs.
    Ability to work independently and prioritize tasks with limited mentorship while keeping in close collaboration with members of the team

    Preferred experience & skills: 

    Experience working on international development or humanitarian response projects, preferably with field experience.
    Excellent English language skills, both written and verbal, required. Working fluency in French, Spanish and/or Arabic, desired.

    Apply via :

    rescue.csod.com

  • HR Onboarding Associate 

Senior Program Officer – Administration

    HR Onboarding Associate Senior Program Officer – Administration

    Job Description
    The HR Onboarding Associate, as part of the HR team in I-Hub, guides candidates through the new hire experience and acts as a guide throughout the pre-employment and onboarding process in partnership with Recruiting Associates, HR Partners, HR Focal Points  and hiring managers. This role will complete assignments and tasks by set target dates, including data entry, and ensuring forms, documents and processes are complete and properly updated. 
    The Onboarding team is a new hire’s main point of contact after accepting an offer and the Onboarding Associate must be customer service focused striving to make the process easy while ensuring the process is aligned with local labor practices.
     
    Major Responsibilities: 

    Proactively engaging with the candidate after the offer is signed. 
    Tracking onboarding tasks which includes new hire communications, data collection and management, compliance acknowledgements, and orientations. 
    Support new hire orientation
    Other responsibilities and projects as assigned to include improving processes and procedures
    Creating policies and handbooks that detail company operations.
    Emailing new hires with details about the company, including parking information and work schedules 
    Welcoming new hires with prepared onboarding kits and an office tour.
    Introducing new hires to their team members.
    Ensuring new hires have the necessary technical assistance to set up their hardware and software.
    Gathering and filing all paperwork related to new hires, including contracts and bio data
    Conducting exit interviews with departing employees to learn about their reasons for leaving the company 

    Job Requirements:   
    Work Experience: 

    Two plus years of HR Coordination/Specialist experience required
    Experience in a customer service environment with demonstrable experience in active listening and problem-solving skills
    Experience in HR concepts and Employment laws and regulations a plus

     Demonstrated Skills and Competencies and Qualifications: 

    Ability to work under limited direction with sound sense of accountability and aim for results
    Provides outstanding customer service by consistently going above and beyond in building trust and respect among customers.
    Have a Bachelor’s degree in any of the following disciplines: Human Resource Management or equivalent qualifications from a recognized institution
    Membership of the Institute of Human Resource Management in good standing.
    Strong interpersonal skills – able to work effectively with other employees and external parties
    An effective communicator
    Skilled in Microsoft Office applications (Excel a must)
    Confidentiality and sensitive information handling skills.
    Must be very organized and detail oriented with the ability to shift priorities as needed
    Workday, Cornerstone experience a plus

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  • HR Manager

    HR Manager

    Job Description

    This position will support a team of both National and expatriate staff based in the IHUB. The role will be responsible for establishing an effective and responsive HR unit to address a growing staff base within the IHUB. The HR Manager will be responsible for Maintaining and enhances the organization’s capacity in human resources by planning, implementing, evaluating, and executing HR responsibilities. This position will be responsible for ensuring timely processing of all staff-related payments and compliance with the statutory and other deductions requirements as well as ensuring accurate and complete financial reports for better decision making.

    Major Responsibilities

    Interpret and explain human resources policies, procedures, laws, standards, or regulations to employees as required.
    Coordinate the acquisition of work permits, Diplomatic ID’s and dependents pass for international staff. Ensure all international staff have proper work documentation.
    Managing and tracking all leaves request and coordinating between employees and supervisors to ensure the records are up to date.
    Support Employee onboarding process by establishing and conducting orientation for all new staff. This includes support for Work permit, Diplomatic ID cards processing and other relevant onboarding documentation.
    Work closely with the Human resources Information system (HRIS) team in ensuring data accuracy and system updates for all IHUB staff are correctly coordinated and updated.
    Support the staff Performance Management process by working with supervisors. This will include facilitating the Learning and development for all staff in the IHUB.
    Coordinate the management and maintenance of staff contracts, personnel files, and other employee information
    Preparation and processing of payroll for employees in the organization on a monthly basis.
    Preparation and processing of monthly statutory/voluntary deductions for payment.
    Address and resolve employees’ correspondence relating to the payroll, that is the P9 Forms, Payslips and updating of statutory/voluntary deductions in a timely manner.
    On a monthly basis receive all payroll amendments including salary changes, overtime payments, allowances, changes to pension contributions, new recruits, bank account changes, promotions etc. from the supervisors and Management.
    Responsible for the preparation of the payroll and administration of staff benefits that include gratuity, leave, medical insurance, group personal accident insurance and other allowances.
    Manage and coordinate all human resource records, process payroll and maintain a filing and retrieval system for keeping past and current records.
    Maintains employee benefits programs by monitoring international staff allowances. Getting guidance from the HR Coordinator by studying and assessing benefit needs for national staff and Market trends in collaboration with the Headquarters and processing of benefit claims accordingly
    Prepare reports and presentations on HR-related metrics like the aggregate number of hires by the department.
    Responsible for managing employee relations, engagement, and inclusion. Stay abreast and disseminate impacts of new Labour laws to the I-Hub staff and ensure compliance.
    Responsible for managing staff contracts ensuring that staff have legal valid contracts while working at the IRC. Timely notification to supervisors.
    Coordinate exit process, staff separation, process terminal dues and ensure issuance of Certificate of service as per the Labour laws in Kenya.

    Job Requirements:

    3- 5 years of relevant generalist HR experience focused on HR and payroll administration in busy work environment.
    Experience in HR concepts and Employment laws and regulations
    Experience working in a dynamic diverse environment
    Experience in collecting quantitive data for analysis
    Proficient with Human Resources Information Systems (HRIS) and have experience in working with payroll system

    Demonstrated Skills And Competencies And Qualifications

    Provides outstanding customer service by consistently going above and beyond in building trust and respect among customers.
    Have a Bachelor’s degree in any of the following disciplines: Human Resource Management or equivalent qualifications from a recognized institution
    Membership of the Institute of Human Resource Management in good standing.
    An effective communicator and interpersonal skills
    Experience in using HR software and Microsoft Office tools.
    Confidentiality and sensitive information handling skills.
    Workday, Cornerstone experience a plus

    Apply via :

    rescue.csod.com