Website: Website https://www.rescue.org/

CRM Data Specialist

As CRM Data Specialist you will perform hands-on technical implementation, with a focus on administering and delivering functional solutions on IRC’s backend data extracted from the CRM systems. You will be involved in the design, implementation, deployment, and documentation of projects that leverage the Salesforce.com, ETL, and SQL toolset. In this role you support global External Relations Department’s business systems and processes, ensuring they are aligned and continuously improved to meet business needs as they change.
Drawing on technical skills, critical thinking, problem solving, and creativity, you will implement new solutions and/or troubleshoots issues. You will work with a wide range of key stakeholders and staff to translate business requirements into sophisticated systems and reporting solutions.
You’ll be dynamic, self-motivated and will have the technical savvy to inspire and provide technical edge to business users and department to meet their goals.
Major Responsibilities:

Support the assessment and resolution of Salesforce cases
Assist with Salesforce support and specific enhancement projects
Identify, assess, monitor, document, and communicate potential quality issues and provide efficient solutions for the back-end database and Salesforce CRM.
Evaluate system performance and design, as well as its effect on data quality.
Runn data queries to identify coding issues and data exceptions, as well as data cleansing.
Participate in design of Excel VBA and SQL back end.
Build and automate data quality controls and master data management operations.
Support CRM business process automation projects and data optimization projects.
Collaborate with database developers to improve data collection and data reporting.
Develop advanced data capture, quality control and fulfilment processes using advanced Salesforce processes/flows, reports/dashboards, Excel VBA/macros, and basic SQL processes.
Participate in special projects as needed.
Play SME and product owner for select applications, tools, and plug-ins within the CRM stack.
Provide technical/admin support and advanced troubleshooting for end users
Perform complex data analysis/management tasks and provide support for related data warehouse infrastructure (SQL databases, scheduling and ETL tools, and key integrations).
Perform unit testing and defect fixes.
Build productive relationships with cross-functional stakeholders and business owners.
Communicate proactively and frequently and modify technical information as needed so that it can be understood by stakeholders to enable their decision-making.

Job Qualifications:
Education:

Minimum: Associate’s Degree
Preferred: Bachelor’s degree in Computer Science, Information Technology or Engineering or equivalent experience.

Work Experience:
Minimum:

5+ years hands on with Data Management or Data Quality
Significant demonstrable professional work experience with CRM and relational databases (non-profit experience a plus) and IT delivery, IT services, and professional services environments.
Experience creating basis for data CRM quality checks.
Proficiency in programming languages, MSSQL queries and with DBAmp.
Exceptional analytical and problem-solving skills.
Accuracy and attention to detail a must; sensitivity when working with highly confidential information and ability to always maintain complete discretion.
Proven ability to plan and independently manage a variety of projects and high work volume: must work well under pressure, prioritize, show flexibility, and solve problems creatively.
Experience with creating views, stored procedures, and functions.
SQL database experience using T-SQL, query performance tunings, database development, implementation, data manipulation and complex custom reports, and underlying data models.
Excellent oral and written communication, interpersonal skills, ability to communicate technical issues to non-technical audience.
Strong customer service orientation

Preferred:

NPSP Salesforce experience.
Experience with MSOffice VBA.
Experience in ETL Design sessions.
Experience in supporting fundraising applications for non-profit organizations.
Experience in working effectively with an Agile delivery model.
Experience with web services or application programming interfaces is a great plus;
Experience in implementing business intelligence and data warehouse solutions.

Apply via :

rescue.csod.com

October 29, 2024
Nutrition Researcher Health Researcher

Major Responsibilities
Evidence Production

Draft analysis plans for answering priority research questions with the existing data in collaboration with scientific advisors and the IRC nutrition research team.
Perform data analysis using Stata or R according to validated analysis plans.
Prepare clear analysis files with step-by-step explanations and interpretation of output.
Lead and contribute to the write up manuscripts for peer-reviewed and practitioner journals, including the submission and revision of manuscripts in collaboration with co-authors.
Identify and connect with internal and external experts for guidance and collaboration on different evidence pieces.
Archive final analysis files and de-identified data internally as well as externally on suitable platforms.

New Project Development

Lead the conceptualization, design and development of new research projects, including writing study protocols, drafting analysis plans, developing and validating tools for monitoring and collecting data.
Lead ethical approval processes for new studies, including, writing, submitting and managing ethics approval requests at national and international levels.
Participate in strategic discussions to define priority research questions and ideas.
Advise on the data collection, monitoring and study implementation for selected projects.
Provide hands-on support to the set up and roll out of studies and surveys via visits to the field and collaborating with local partners and field teams.

Study Implementation and Field Team Support

Provide training in data collection and monitoring to research teams, and partner with data management and analysis teams to prepare data.
Oversee and advise on data collection from studies.
Contribute to guidance for effective monitoring of research studies.
Participate in on-site supervisions of ongoing studies and provide trainings via regular field visits.
Work with our communications team on documentation and materials for external communication activities, and be the focal point for field communication activities.

Job Requirements
Education and Experience

Masters/PhD in Public Health, Nutrition or related field.
A minimum 6 years (if master’s level) or 4 years (if PhD level) of experience in research project design, implementation and production of evidence in the field of health/nutrition.
Experience in working in fragile and development settings.
Experience in community-based management of acute malnutrition (CMAM) would be an advantage.

Demonstrated Skills and Competencies

Strong data analysis skills including in data manipulation in statistical software (STATA or R), statistics, sampling and epidemiology.
Demonstrated competency in writing quantitative research articles (please add references to your submitted CV).
Competency in qualitative research is a plus.
Good coordination and communication skills to collaborate with scientific advisors in the development of protocols and write up of peer-review manuscripts.
Ability to take decisions and advance in situations with potentially diverging opinions.
Good IT skills required (Windows environment, Microsoft Office package, statistical software (STATA or R)).
Working knowledge of survey software (CommCare preferred).
Ability to work independently while being an active member of the research team.
Experience working in unstable security environments.
Committed to upholding diversity, equality and inclusion principles.

Language skills: Fluency in English, both written and oral, is required. Working proficiency in French highly desirable.

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October 29, 2024
Monitoring, Evaluation, Accountability & Learning (MEAL) Senior Officer

Job Description
Under the direct supervision of the Re:Build project Manager, and technical supervision of the Monitoring, Evaluation, Accountability and Learning Coordinator (MEAL), the MEAL Senior Officer shall be responsible for the overall collection, summarizing, compiling and dissemination, storing and timely reporting of all forms of data in the Livelihood program. The MEAL Senior Officer will work closely with all program staff to ensure the quality and consistency of program data collection using mobile toolkits, manage database platform and conduct data analysis to inform program decision making. They will also drive projects’ adaptation and continuous improvement based on the evidence and learning gathered through analyzed data, including client feedback. This role will also provide ongoing technical support in the management of mobile data collection platform (CommCare and PowerBi) and training to the program staff who are conducting mobile data collection, data analysis and client management. They will supervise and head the MEAL department. They shall coordinate with program managers and officers in sharing monitoring and evaluation information/results and support in preparation and dissemination of program reports and program design.
Key Responsibilities
MEAL Technical Oversight
Lead the MEAL system and processes for the IRC Re:Build project in harmony with the MEAL Country and Global Strategy throughout the project cycle which include:

Use learning, evidence, and data from previous projects to inform project proposal design;
Develop logical frameworks, MEAL plans, digital data collection tools, processes for online data management;
Develop and manage information management systems for monitoring and evaluation and generate periodic reports to inform and guide programs;
Oversee implementation of MEAL systems through regular field monitoring visits and tracking of Key Performance Indicators at the facility and camp level;
Establish and ensure timely data flow, quality checks, and audits, and updating of data visualization;
Supervise MEAL field activities;
Undertake regular analysis of monitoring data and work closely with program coordinators and managers to facilitate decision-making for real-time program adaptation;
Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings;
Identify, detail, and share lessons learned to improve services and results for our clients.
Participate actively in the enforcement of Quality Assurance (QA), Quality Control (QC) and Quality Improvement (QI) measures for all field program interventions
Engage in the design, method, and conduct of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners;
Advocate for and support the expansion of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualization;
Ensure a high level of communication and close working relationships with the project team, project implementers, and other key stakeholders
Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.

Data Collection and Analysis
Support data gathering and collection activities, to include:

Creation of electronic surveys using open-source tools like CommCare.
Staff training on use of mobile data collection tablets and surveying
Assisting center staff in approaches to surveying clients at the center and also remotely, providing guidance and feedback on survey data collection.
Support survey development to respond to program monitoring, reporting and learning needs, monitor the quality of data collection, and provide additional guidance to staff after reviewing collected data.
Run system-based reports to provide program staff and management with updated program statistics on clients registered and by activity that are disaggregated by sex, age, nationality and location.

Monitoring and Evaluation System management

Manage the CommCare application used for program data storage and analysis, suggesting needed modifications and updates with the support of the ERD Technical Unit and management
Train program and center staff on CommCare and entering and using system data
Troubleshoot any issues with data uploads and synching, and work with program staff to ensure high quality survey data and understanding of data collection procedures.

Leadership and partnership:

Provide leadership on all technical aspects and actions of MEAL regarding the livelihood project; respond to program needs; foster high standards and practices for quality data, analysis, and reports. Enable accountability to clients, partners, and donors;
Improve MEAL systems and approaches and foster learning;
Represent IRC at technical meetings, forums, and other events & build partnership within IRC and other areas of expertise;
Champion design, access and use of data by leaders and partners for shared learning and evidence-based decision-making;
Collaborate with MEAL teams within and outside IRC to support harmonization of MEAL systems and approaches, sharing capacity and experiences.

Human Resources:

Administratively and technically supervise MEAL officers, Assistants and enumerators as appropriate.
Coordinate, lead, mentor and support a dynamic small to medium team of MEAL staff; foster timely and high-quality achievement, and an inclusive and respectful team climate;
Promote the growth and development of others in IRC teams and partners in MEAL: Lead and craft high-quality technical training and learning materials for partners, colleagues, and junior staff;
Participate in the recruitment and onboarding of program MEAL officers, assistants, and (if relevant) external consultants.

Qualifications

Bachelor’s degree in information science, monitoring and evaluation, computer engineering, research, program management, economics or similar field
At least 5 years of managing data collection and analysis, with experience with or concrete knowledge and experience in statistical analysis and data management software and methodology along with key platforms (CommCare, ONA, Power BI, KOBO and or ODK).
Computer literacy with possible advanced Ms word, Ms Excel, Ms PowerPoint and Ms access
Demonstrated experience and capacity in reporting, monitoring and evaluation, and using technology and mobile data collection to improve approaches.
Experience in humanitarian, non-profit or community engagement sectors preferred.
Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
Excellent interpersonal and problem-solving skills, creativity and flexibility.
Personal qualities: promotes collaboration and coordination within and across teams, comfortable in a multi-cultural environment, extremely flexible and adaptable, ability to contribute across multiple activities and departments.

Required Experience & Competencies:

Good knowledge of monitoring and evaluation technologies, techniques, approaches and methodologies in livelihood programs.
Demonstrated experience and understanding of CommCare and PowerBi.
Demonstrated ability to meet deadlines with quality products. Strong communication skills; oral, written and presentation skills.
Strong management skills(Managing, motivating and developing staff)
Excellent planning and organizational skills with the ability to appropriately manage and delegate work

Apply via :

rescue.csod.com

October 29, 2024
Learning Coordinator

Major Responsibilities

Under the mentorship of the Deputy Director, work with collaborators in various teams to identify TAs learning needs on key processes and tools relevant to their function on a continuing basis.
Work with subject matter experts to design & deliver social and self-directed learning products in multiple formats (audio, video, written documentation, peers exchange, Training of Trainers) & languages, to address those needs. That includes modules for in person and e-learning, as well as curating existing content.
Ensure all information and resources on trainings is available on the intranet and shared through existing communication channels. That includes developing & maintaining spaces on IRC intranet, a catalogue of learning resources alongside a calendar of learning events.
Supervise learning activities, including collecting feedback for improvement and generating reports as needed.
Propose and lead a process for updating the TAs learning model based on users’ feedback
Develop workplan to advance established goals & priorities.
Coordinate translation of material to ensure it is available in official IRC language as minimum (English, French, Arabic, Spanish)
Stay up to date on training and instructional design trends.

Job Requirements

Work experience:

5 years of professional experience in a field relevant to IRC’s work.

Demonstrated Skills And Competencies

Excellent understanding of adult learning including proven track record to design e-trainings.
Experience in running virtual meetings and navigate collaborative technology applications.
Excellent communications and ability to develop simple, practical, accessible learning material.
Excellent project management skills, including organization and attention to detail.
Highly enthusiastic, collaborative, and pro-active colleague with talent for teaming with cross-functional groups.
Excellent communication and social skills, including the ability to optimally manage a variety of multi-level relationships in a multicultural environment & ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams.
Experience in working efficiently and accurately in a fast-paced, demanding environment, including ability to meet unexpected demands.
Demonstrated ability to work in a team environment or independently.
Proficiency in MS Word, Excel, PowerPoint, and Outlook.
Dedication to IRC values of Equality, Service, Integrity and Accountability and a strong passion for our mission.
Dedication to learning and continuous improvement.

Preferred Experience And Skills

BA’s degree valued but not required
Multimedia and basic graphic design
Ability to travel internationally
Long-term career interest in nonprofit
Previous experience with an INGO
Strong familiarity with IRC processes a plus
The ability to work (read and write) in French, Arabic, or Spanish strongly preferred

Apply via :

rescue.csod.com

October 29, 2024
Awards Management Systems (OTIS) and Process Trainer

Purpose of role

The purpose of this post is to develop training on our awards management systems and processes and ultimately support the delivery of finished training products in collaboration with key stakeholders in AMU. Our current system is called ‘OTIS’ but we are planning to change our system over the coming years. The role will focus on producing interactive training materials either for face-to-face training or online interactive webinars. It will also produce scripts for the e-learning team to use to create self-directed training. In time, this role will develop to supporting the delivery of training products (remote or in-person), working with the SMEs (Subject Matter Experts) of that system or process. We envisaged the role to be 70% on systems with 30% on general awards management.

Key Accountabilities

Awards management system training design and development

Interpret the SME ideas to develop learning objectives for the systems courses.
From the learning objectives create a training outline
Develop interactive and engaging content collaborating with specialist course writers depending on the training approach (ie face to face course, interactive webinars or e-learning course writers)
Proactively improve courses based on feedback and own observation
Proactively update courses based on revised processes and systems
Contribute awards management systems messages into other trainings

Training delivery

Facilitate online and face-to-face trainings, facilitating with others as needed
Work with the relevant SME and Training Coordinator to ensure the logistics of a training course are in place, including
C hoosing and inviting participants,
P re and post communication,
Venue / online meeting room booked,
Travel where appropriate.

Knowledge management and communication

Support improving Awards Management Systems overall knowledge management, including maintaining box and RescueNet documentation.
Support the communication and advocacy of trainings and other resources throughout AMU and the broader IRC.

Key working relationships (internal and external)

Reports to Training and Curriculum Development Director
Close working relationship with the AMU Planning and Strategic Operations team
Close working relationship with other members of the AMU Training and Curriculum Development team
International colleagues (predominantly AMU but not exclusively) involved in curriculum development, course facilitation and training events.
Close working relationship with Program & Award Support (PAS) and Business Development (BD) colleagues.

PERSON SPECIFICATION

Essential

Experience

Practical experience and comprehensive knowledge of OTIS
Ability to collaborate with stakeholders across all grades
Demonstrates experience and expertise in taking complex topics and communicating them in an understandable and digestible manner
Familiarity with the IRC’s awards management systems and processes
Advising SMEs on the best training approach
Developed and delivered interactive, adult focused training
Experience of working in a complex and fast paced international organization

Skill

Curiosity to learn new ways to train
Design focused with a keen eye for detail
Must be a skilled communicator. Must have strong interpersonal skills in order to interact confidently and effectively with all levels of internal and external stakeholders.
A positive and collaborative approach with an ability to work calmly through complex situations.
Highly computer literate and good understanding of Microsoft Outlook, Word, Excel, and PowerPoint.

Desirable

Demonstrable interest in working for an international non-profit organization.
Knowledge of IRC structures and processes around award management

Apply via :

rescue.csod.com

October 29, 2024
Project Director Access to Justice Specialist

Job Overview

Reporting to the Director, Humanitarian Action, the Project Director will embed with a partner to implement humanitarian programming in remote areas of East Africa. The Project Director will resource, design and drive forward the delivery of high-quality humanitarian aid programming serving crisis affected communities. They will ensure excellent donor and partner relations, first-class leadership and support to the delivery team and frequent field visits for oversight and coordination.
Major Responsibilities:
Leadership and Representation

Lead programming by maintaining open and professional relations with colleagues, promoting a strong team spirit and providing mentorship, oversight and resources to enable staff to perform successfully.
Develop and carry out strategies that result in strong representation with: government ministries and/or non-state actors at various levels; UN agencies; donors and other international organizations; international and local NGOs; and NGO coordination networks.
Ensure that IRC remains a partner of choice for major international donors, and maintain a high level of understanding of donor priorities and planned funding streams.
Ensure leadership and management processes enable the IRC to effectively adapt to contextual changes and realize opportunities to expand humanitarian assistance.

Program Strategy, Quality and Development

Ensure that a humanitarian response plan or strategy action plan is up to date, aligns team members and stakeholders and is used to guide decision-making.
Ensure program quality by promoting the use of: rigorous assessment, design, and proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development investments; and capacity strengthening.
Actively seek out and pursue opportunities to grow the reach and integration of humanitarian programming so as to reach more people, in more meaningful ways.
Remain current on national and regional issues impacting the program and develop responsive strategies to changing contexts.

Stewardship, Operational Management, People and Culture

Drive operational excellence to achieve optimal efficiency and cost-effectiveness in all functions and operations of the program.
Lead the development, deployment and utilization of financial and operational policies, procedures, and systems to deliver compliance with internal and donor requirements.
Ensure responsiveness and appropriate levels of in-person and remote support to all offices, especially in the areas of HR, finance and supply chain.
Provide timely and effective oversight of the program’s financial position.
Maintain effective and coordinated budget monitoring processes for grant funds and discretionary funds.
Seek opportunities to introduce efficiencies and eliminate redundancies in existing business processes.
Ensure HR policies, practices, recruitment and retention strategies are clearly defined, communicated, competitive, context appropriate and support the maintenance of high-quality and high-performing international and national staff

Safety and Security Management

Ensure overall management of safety and security including up to date safety and security risk analysis, management plans and standard operating procedures.
Lead the management of all security issues, including appropriate response to emergency situations as they arise.
Maintain a culture of safety and security, including trainings and briefings that prepare all staff for security incident prevention and response. Keep security, evacuation and contingency plans current and accessible to staff.

Key Working Relationships:

Position Reports to: Director, Humanitarian Action
Indirect Reporting: Vice President, Emergencies and Humanitarian Action
Position supervises: Technical and functional leads

Job Requirements:

Master’s Degree in international development, humanitarian assistance or related field. Equivalent experience also welcomed.
8 years’ experience leading complex humanitarian programs requiring extensive judgment and interpretation.
Proven ability to provide leadership through direction, decision-making, coordination and communication with staff and stakeholders
Proven ability to work with partners, peer agencies, local government and community leaders to work effectively towards a common and agreed upon result.
Proven ability to evaluate and implement best practices and processes affecting multiple technical specialties to achieve rapid, consistent and high-quality outcomes.
Experience developing, resourcing & leading complex projects with multiple technical specialties.
Fluency in English & Excellent oral, written and computer skills

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October 29, 2024
Employee Relations Partner STA Health – Specialist Areas

Job Overview:
Are you passionate about the potential of applying positive Employee Relations practices, to have a meaningful impact in a humanitarian organization? This role sits within Global Employee Relations. This role upholds safe work environments through collaboration with HR colleagues in support of positive employee relations objectives, as well as in-depth and confidential review of critical allegations. As Employee Relations Partner you will lead the full lifecycle of workplace reviews, and act as a trusted advisor to guide and equip HR colleagues in timely and consistent resolution of workplace issues. Using your HR knowledge and experience, you will recommend sound corrective actions and opportunities for improvement on complex behavioral issues. An understanding of laws, regulations, concepts and standard methodologies, ability to establish trust, credibility, best judgment, and cultural proficiency is essential for success in this exciting role. This role has global scope, with focus on the East Africa region.
Major Responsibilities:

Conduct multiple thorough, fair, and timely reviews and assessments of complex ER issues in a fast-paced environment, including intake meetings, background research, interviews, and de-brief meetings with various partners.
Provide direction and partner with Country Program leadership and HR colleagues on a range of workplace matters.
Prepare case overview summaries, findings, recommendations and final reports, written clearly and concisely, both orally and in writing, with compelling presentation of facts, analysis and conclusions to IRC Leadership
Prepare and finalize reports in English that are clearly and well written with appropriate presentation of facts, analysis, and conclusions, and in accordance with IRC guidelines.
Demonstrate a solid understanding of laws, regulations, concepts, and practices applicable to workplace reviews and assessments, and all aspects of employment, and provide consultation and advice to a variety of partners, as needed.
Establish trustful and supportive professional relationships, engaging with diverse partners in the US and global context. Discern systemic issues revealed during the investigative process.
Develop and deliver education programs and trainings designed to proactively address employee relations issues, promote standard methodology and improve compliance.
Build capacity of HR colleagues in the management of employee relations reviews and assessments. Develop and lead interactive training in virtual and in-person settings.
Passion for IRC’s humanitarian mission!

Job Requirements:
Work Experience:

6-8 years related experience in Human Resources, Employee Relations or as a Workplace Investigator, preferably in an in-house environment, including experience conducting employee relations reviews and providing guidance on complex and sometimes urgent employee relations issues.
Experience with management of highly critical information, and ability to maintain confidentiality, including legal and financial information.
Proven track record of interacting respectfully with people from a diverse set of backgrounds and cultures, and communicating effectively across multiple levels in a sophisticated global organization.

Demonstrated Skills and Competencies:

Management of multiple work demands with minimum supervision in a fast-paced and multi-cultural environment.
Ability to work both independently and in a multifaceted, cross-functional distributed team structure.
Ability to determine own operating priorities, provide advice and develop recommendations, and implement plans, drawing upon knowledge and past experience when navigating complex issues.
Ability to remain respectful, appreciative, and diplomatic in the face of difficult and uncomfortable situations and conversations surrounding reviews and assessments.
Strong analytical and problem-solving skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to anticipate and identify legal issues.
Excellent judgement and discretion.
Proven organizational skills, with attention to detail, and a confirmed ability to prioritize and track reviews, assessments and initiatives across multiple teams and functions.
Flexible work demeanor while being focused and reliable in an environment of multiple time zones and frequently changing demands in global context.
Commitment to personal growth and development, and a willingness to regularly receive and act on performance feedback in pursuit of continuous professional growth.

Preferred experience & skills:

Fluency in English and either French, Arabic or Spanish.
Knowledge of challenges in the humanitarian sector in East Africa.
Experience in workplace safeguarding.

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October 29, 2024
Cash & Markets Assistant

Job Overview/Summary:
The Cash and Markets Assistant will play a critical role in ensuring the effective day to day management of administrative tasks and operations of a team of cash and market specialists within the ERD TU. This includes providing support for meetings scheduling, team coordination, knowledge management, communications, events planning, finance, procurement, and other administrative tasks. They ensure that all necessary IRC systems, policies, and procedures are understood, and used by unit team members.
Responsibilities:
Cash communications and Knowledge Management:

Support the development and maintenance of ERD’s RescueNet (IRC intranet) and Rescue.org pages with information on cash and voucher (CVA) activities.
Prepare regular communications updates for internal and external websites and newsletters on CVA activities, including the creation of blog posts, with input from the cash team.
Lead on the development and dissemination of the Cash Flash newsletter, a bi-monthly newsletter shared within the IRC.
Represent the cash team in ongoing intra- and inter-departmental projects such as the ERD Community of Practice, a monthly meeting that convenes global IRC ERD colleagues to share findings and implementation experiences, working closely with ERD Program Assistant and the Livelihoods Officer.
Coordinate translations of key documents with external translation services
Support on resource development, including updating key documents with up-to-date statistics, fact-checking external communications, and formatting documents for internal and external dissemination
Maintain and update a catalogue of team tools and resources, including regularly engaging with content leads to ensure that all relevant materials are updated.
Lead the maintenance of the cash team’s content management, collaboration, and file-sharing system (Box)

Cash Team Operations:

Support project management of the cash team component/priorities of the ERD Technical Unit annual workplan.
Support cash team members on the implementation of Technical Unit-led grants, general procurement processes and other administrative support for cash-team led grants.
Assist the cash team with the planning and logistics of workshops, conferences, meetings, team retreats, and other travel where the cash team is participating, in collaboration with the ERD Program Assistant.
Lead scheduling of key cash team meetings and maintain related logistical documents (scheduler, workplan, meeting notes, issues tracker, etc…), this includes support and coordination of the IRC-wide Cash Working Group (CWG) meetings, agenda, workplan, etc
Conduct other administrative tasks as needed in support of the smooth operations of the cash team.

Job Requirements:
Education:

High school diploma required; Associates/Bachelor’s degree in social science, nutrition, food security, agriculture, logistics or related field preferred.

Work Experience:

1-2 years of work experience providing related non-profit and/or administrative work. Experience working or volunteering in emergency, recovery post-conflict or development contexts or with similar client-groups with which IRC works with preferred.

Demonstrated Skills and Competencies:

Excellent Microsoft Office skills and experience with financial and procurement systems and/or documents editing and graphic design.
Proficiency with Windows-based software and Box (cloud-based content management, collaboration, and file sharing).
Excellent Microsoft Teams, Zoom and similar remote work platforms skills.
Excellent note taking skills and attention to details.
Knowledge of CVA programs and/or CVA trainings or certifications preferred.
Skills for, and interest in, providing creative means of training and developing staff in organizational systems and procedures.
Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality, diversity and inclusion.
Excellent interpersonal skills involving listening to, interacting with, and communicating clearly with people from diverse nationalities and backgrounds with a high degree of professionalism and pro-activity.
Capacity to work flexible hours, as appropriate to accommodate for different time zones.
Proven organizational skills: proficiency in working productively under remote team and management structures across teams.
Language: Demonstrated excellence in English is required, one of the other three IRC working languages – Arabic, French, or Spanish highly desirable.

Apply via :

rescue.csod.com

October 29, 2024
Sports for Protection Case Assistant

Job Purpose/Objective
The Sports for Protection Case Assistant – will support in implementation of sports activities and provision of quality individual case management and psychosocial support to AGYW and Boys participating in sporting activities during tournaments and trainings. In collaboration with the Case worker, Senior WPE Officer and other WPE/GBV workers he/she will support in the provision of training and supervising GBV Community Workers under sports to identify and mitigate GBV risks and respond to cases of GBV in sports. This includes incorporating MHPSS strategies into sports activities to promote psychosocial wellbeing and addressing the causes of mental and psychosocial distress in AGYW and boys.
Key Responsibilities
Sports Management

Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic, survivor-centered case management approach.
Support and build capacity of systems in individual Sports management for coaches, players, sports personnel, and persons at-risk of GBV.
Strengthening Sports management supervision as well as safe and ethical data collection, analysis of GBV trends and ensure quality prevention and risk mitigation interventions.
Facilitate individualized case management and group psychosocial support of AGYW and boys from both host and refugee communities.
Identify gaps that exist in programming areas that require targeted interventions and campaigns based on case trend analysis.
Assessing the effectiveness and relevance of the sports management structure and providing revisions, recommendations, and evaluations.
Ensuring that all scheduled activity reports such as progress and monthly reports are delivered on time and that they are of good quality, according to IRC and UNFPA´s standards, analyze the received information and compile the necessary report.

Training, Mentorship, and Coaching

Supervise and provide training, mentorship, and other technical support to community workers directly involved in Sports for Protection programme.
Provide oversight and guidance regarding implementation of psychosocial activities to all community workers to ensure all programme activities meet best practice standards.
Monitor and supervise sports activities to ensure that the survivors receive timely and quality services, including capacity building through training and on-job training of community workers.
Support the capacity development of staff, partners, and other sports stakeholders to address GBV in sports and promote mental health and psychosocial support in AGYW and boys in both host and refugee communities.

Coordination and Networking

Foster effective collaboration, and coordination among crossing cutting sectors (protection, health, legal, and psychosocial sectors) to enhance timely identification and mitigation of GBV risks prevention and response.
Supporting in developing and maintaining effective working relationships with all stakeholders including community leaders, NGOs, government ministries/authorities, UN agencies, social institutions, donors, among others.
Work in collaboration with Snr GBV/WPE Officer to ensure ongoing needs of AGYW and boys are being prioritized and met through prevention-related activities.
Facilitate and monitor monthly GBV community outreach plan with community workers, based on emerging case trends and ongoing needs of AGYW and boys
Engaging local influencers in peer to peer or community-based initiatives which will increase sense of ownership and increase the ability of parents/ caregivers of AGYW and boys to learn from one another.

Partnership Development

Participate in review meetings and psychosocial capacity assessment of the collaborative partners and community-based structures.
In collaboration with other GBV actors, redefine and develop a GBV service inventory and referral pathway which are responsive to the needs of the survivors.
Assist the Snr WPE Officer in planning and organizing review workshops with partners on maintaining partnership, IRC partnership approach and principles.
Build and maintain effective interfaces with communities of concern, local authorities, sports stakeholders and protection and assistance partners.

Others

Fulfill any other duties and responsibilities as assigned.
Respect the code of conduct and policies of the IRC and the standards of the GBV team.
Adhere and uphold the IRC Way (integrity, accountability, and service) at the respective areas of work.

Key Result Areas
The GBV/ WPE Kenya programme goal is to enhance survivor’s utilization of quality services responsive to their needs and strengthen community-based structures and solutions to better protect women and girls, promote their empowerment to access opportunities, services, and support. The case worker assistant will support in sports activities in collaboration with the Case Worker towards achieving the following program objectives.

To improve survivors’ access to timely, holistic, and quality GBV services and In time information during sports.
Strengthened engagement with communities to act in the best interests of women and girls.
Invest in social and economic opportunities for women and girls to promote their wellbeing.
Leverage partnerships and experience to advocate for priorities of women and girls.

Qualifications

Diploma in Social Work, Community Development counseling and/or psychology. A Social Science or related degree is preferred.
Minimum 2 years in case management and psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
Experience working in a hardship zone /environment is an added advantage.
Experience in utilizing sport strategies in promoting protection of Adolescent girls’ young women and boys from GBV Risks.

Required Qualification & Competencies

Clear understanding of gender, abuse of power, and issues surrounding violence against women
Able to maintain confidentiality, medical ethics, and respect for clients at all times.
Experience in participatory techniques and community mobilization
Able to lead, train, supervise, facilitate, and motivate GBV Community Workers in their respective tasks in a professional, respectful and supportive manner.
Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
Able to coordinate multiple tasks while maintaining attention to quality and detail.
Able to work as part of a team.
Strong knowledge of computer applications, including MS Word and Excel.
Willing to work in a hardship area.
Fluency in English, including writing clear and concise reports.

Apply via :

rescue.csod.com

October 29, 2024
CG-GHS Coordinator

Position summary
The GHS coordinator provides coordination and technical support for the implementation of interventions related to Global Health Security Agenda (GHS) portfolio of CGPP in Kenya, specifically focusing on technical areas of zoonotic disease detection, prevention and response. He/she will ensure that the work is of the highest quality. As required, the GHS coordinator will work with the implementing NGO staff, headquarters-based and country GHS partners and stakeholders in strengthening community-based disease surveillance in five project counties. He/ She will meet regularly with USAID Mission and other GHS partners to disseminate information on activities, learn about new developments within the GHSA space and meet with relevant stakeholders.
Responsibilities

Oversee and facilitate the planning, implementation, and reporting of CGPP project activities in Kenya.
Under the guidance of the CGPP Secretariat Director, provide on-site technical and organizational development support to the NGO implementing agencies/County One Health mechanisms to strengthen multi-sectoral and multidisciplinary collaboration on community-based zoonotic disease outbreaks.
Work closely with the CGPP technical lead, USAID Kenya GHS advisor and Secretariat team to help develop, review, implement, and monitor technical approaches and strategies for strengthening the response to community-based zoonotic diseases surveillance and response as related the GHS deliverables, reporting, knowledge management, and learning.
Work closely with Ministry of Health (MOH), Ministry of Agriculture and Irrigation (MOAI), and other GHS stakeholders at the national and County level and implementing partners to process, analyze and use of One Health/GHS information to improve management, make necessary adjustments, and assess trends.
Contribute to the analysis of public health, animal health, wildlife, and environmental services to identify vertical and horizontal linkages useful to support community-based zoonotic disease field surveillance, and work collaboratively to maximize efficiencies and cooperation.
Collaborate with stakeholders for the development, deployment, and implementation of appropriate GHS -CBS tools necessary to improve community-based zoonotic disease surveillance.
Interface with national USAID implementing partners conducting related GHS work, and global and regional technical USAID GHS Mission team to ensure alignment between country and global GHS activities.
In coordination with the M&E Manager, ensure the collection and organization of GHSA information in accordance with USAID GHSA M&E Framework.
Liaise with the Zoonotic Disease Unit (ZDU), relevant government officials and partners, on a continuous basis to ensure awareness, coordination, buy-in, and cooperation for the successful planning and implementation of One Health approach in the project counties.
Represent CGPP at national, regional, and international outbreak preparedness and response planning activities.
Participate in developing/ reviewing the project log frame/ performance frameworks for evidence-based program decision and USAID reporting and detailed M&E implementation plans for the Core Group Partners project in Kenya.
Conduct quarterly and ad hoc field monitoring visits for all implementing partners to verify data and program activities and make recommendations.
Coordinate and facilitate all evidence gathering activities including program evaluations, research activities, and case studies/success stories.
Track performance on established input, activity, output, effect, and impact indicators to measure achievement and track progress towards intermediate results and overall program strategic objectives.

Qualifications

A Degree in Veterinary medicine with an advanced degree in public health/ animal health/ epidemiology and with experience in working hard to reach and hardship areas like northern Kenya.
At least 5 years addressing animal and human health threats with at least 3 years in a managerial or leadership position (with practical experience in preparedness and response planning and systems)
Good knowledge of One Health Concept, GHSA, OIE-PVS, and IHR-2005 principles
Demonstrated experience in applying One Health approaches to address community-based disease challenges.
Strong understanding of the Kenya national One Health & community health Strategy.
Experience with public health programs in developing country context supported by bilateral agencies such as USAID, CDC, and international agencies such as the FAO, OIE, and WHO preferred.
Strong interpersonal and communication skills; ability in consensus building and constructively leading a team.
Possession of analytical, problem- solving and strategic planning skills
Excellent interpersonal, organizational, and written/verbal communication skills, including in cross-cultural settings.
Previous experience working in a consortium and a team player with the demonstrated professional maturity to work with a multi-sector team to deliver combined results.
Proficiency in MOH, KWLSS information management system, EPI Info, MS Excel, SPSS, GIS, and other data management software and MS Office
Fluency in English
Willingness to travel frequently to Northern Kenya especially border sub-counties.
References will be required.

Apply via :

rescue.csod.com

October 29, 2024