Jobs Kenya

Website: Website https://www.oneacrefund.org/

  • Kenya Procurement Specialist

    Kenya Procurement Specialist

    Job Description

    The Kenya Procurement team is responsible for all purchases that keep our program running for over 350,000 smallholder farmers. We are seeking a team lead to manage the Kenya Procurement team, implement standardized processes, execute with sustained quality improvements, and drive 3-5% of purchasing cost out of the system.
    You will coordinate across teams at One Acre Fund-Kenya to maintain the consistent flow of purchasing information and ultimately deliver a world class purchasing department at the feet of our 750,000+ clients.
    Responsibilities

    Team Management

    Mentoring a 10+ person team consisting of purchasers, stores officers & QC officers
    Coaching purchasers to identify high quality, high level suppliers and how to negotiate for best pricing and terms
    Holding the team accountable to strong integrity and performance standards
    Working with multinational staff and suppliers
    Identifying opportunities to grow the team and working with manager on recruitment of strong local talent

    Defined Processes and Team Vision

    Implementing procurement mechanisms and systems by incorporating procurement best practices and identifying strong, long-term supplier relationships
    Mapping out current procurement practices on the Kenya team to identify and implement cost- and time-saving improvements.
    Standardize practices to improve efficiency, effectiveness, and customer service
    Set a 6-12 month vision for the procurement team to realize 3-5% cost savings across items, communicate realistic lead times to requestors, and deliver with 95% accuracy in quality and timeliness
    Build excellent inventory , quality assurance systems to support procurement operations

    Manage day to day purchasing Execution  

    Triaging requests as they come in to assess lead times and project possible delays and challenges
    Running quarterly forecasting activities across teams to come up with a quarterly procurement plan
    Maintaining accurate procurement data in the SAP system
    Ensuring purchases are supported with sufficient documentation (PO’s, contracts etc.)
    Running annual product tendering exercises to ensure we have preferred vendors for all frequently purchased products to minimize RFQ frequency and maximize savings.
    Saving costs for the organization – every purchase order is an opportunity for negotiate for better prices and better payment terms for the organization. You don’t take no for an answer and you bring suppliers to understand the value of giving discounts to One Acre Fund.
    Working closely with logistics teams to minimize delivered costs
    Working closely with other internal teams to reduce overall spend
    Maintaining and improving procurement process transparency

    Manage procurement support functions

    Overseeing execution of strong inventory management practices in procurement stores – including data management, best practices etc. You make sure our monthly inventory counts are accurate or quickly resolved if anything is missing.
    Developing best practices for mitigating risk to One Acre Fund through enhanced quality assurance mechanisms for procurement material

    Representing the Procurement team to Kenya Leadership

    Communicating expertly and effectively with leadership to ensure they understand your team vision and what you’re doing to get there

    Liaising across client and stakeholder departments to ensure procurement is always supporting the broader country’s mission

    Communicating back to the procurement team the broader organization and country team’s goals and how the procurement team supports those goals
    Responding to feedback from leadership team and key stakeholders in a timely, consistently respectful fashion

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    We are seeking exceptional professionals with experience in supply chain, operations management or procurement. Experience in an entrepreneurial environment and/or a passion for our mission.
    Candidates that meet the following criteria are strongly encouraged to apply:

    Work experience in a demanding professional environment, preferably in positions where frequent cross-department communication was required
    At least 2 years of people or project management experience at work or outside of work
    Creativity and strong problem solving skills a must. You don’t take no for an answer and constantly look for alternative solutions to problems.
    Able to independently structure analyses related to procurement subject matter
    A passion for world class customer service
    Strong communication skills with suppliers, reports, peers and management
    Ability to work and make decisions independently
    Attention to detail – you can pick a needle out of a haystack
    A strong sense of accountability – you take ultimate responsibility for the success of your team if an order is late or the wrong quality, you take ownership to fix it and identify opportunities for improvement in the future
    Demonstrated experience in managing an execution-focused team is a plus
    Some experience in procurement, supply chain, logistics, consulting, or finance preferred
    Strong computer skills in at least Microsoft Word, Excel, and PowerPoint required, experience using SAP preferred
    Bachelor’s degree from an accredited university  
    Language: Fluent in English and Swahili required

  • Executive Meet the Recruiter Event – Nairobi Kenya Field Operations Admin & Data Systems Lead

    Executive Meet the Recruiter Event – Nairobi Kenya Field Operations Admin & Data Systems Lead

    Job description
    Apply to attend One Acre Fund’s ” Executive Meet the Recruiter” event in Nairobi on October 12th, between 5pm to 7:30pm EAT.
    Application Deadline
    Thursday, October 4th at 11:59 pm EAT
    The Event
    Our Executive Meet the Recruiter event aims to engage with seasoned executives with 10+ years of work experience. As an organization, we have ambitious goals to serve 1.6 million farm families and to grow our staff network from 6,000 to 8,500 by 2022. We have several exciting leadership roles open within our People teams and we are looking specifically to meet talented and innovative HR, Recruitment, Operations, Culture and Change Management professionals.
    Our Priority People Roles Are

    Director of People Operations
    Director of Recruitment
    Global Human Resources Director
    Kenya People Division Director
    Global Culture Manager

    You’ll Come Away From The Event With

    A thorough understanding of One Acre Fund and how it operates
    An overview of the organization’s growth plans and audacious goals
    A better understanding of the organizational culture
    An idea of what a long-term career in a fast growing social enterprise can look like

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  • Kenya Field Operations Deliveries Associate Director of Recruitment

    Kenya Field Operations Deliveries Associate Director of Recruitment

    Job Description
    The Field Operations Deliveries Associate is tasked with collaborating with stakeholders in Business Operations, Logistics, and other teams to ensure that over 50+ unique inputs (totaling over 32 million kgs in 2018) are distributed to our ever growing client base. They are also charged with driving more efficient processes and systems that will allow us to deliver a growing range of inputs to more clients in a wider geographic area as One Acre Fund rapidly scales. The Field Operations Deliveries Associate’s responsibilities would include, but are not limited to:

    Strategy & Vision

    Contribute to the Field Operations 5 Year Plan, annual ‘Objectives and Key Results’ goals and planning processes for the Field Operations department. Ensure annual plans align with the country program’s long-term vision and targets.
    Measure progress against goals, regularly report on progress, and hold the team accountable for delivering results in key strategic areas.
    Drive Field Operations to scale our services to more clients efficiently while maintaining a high level of service.
    In all high level discussions at a country and global level, you will be responsible for representing the synthesized view of your team on all things Delivery related for Kenya Field Operations.

    Delivery Planning, Execution and TroubleShooting
    Coordinate planning and execution of major seasonal deliveries. This involves:

    Planning and coordinating the Input Delivery Working Group in collaboration with key stakeholders in Business Operations and Logistics
    Updating and executing on key field-facing trainings (train Field Staff on their roles and responsibilities during Input Delivery)
    Triaging and resolving field facing issues during input delivery
    Collecting and analyzing metrics gathered during input delivery to drive future delivery improvements.

    Manage and mentor one sub-department managers (Materials Execution & Issue Resolution Specialist)
    Ensure the sub-department’s tasks are executed to world-class standards including:

    Procurement and delivery of trainings, materials, and tools to field staff to facilitate weekly Field activities
    Delivery of performance incentives to staff and clients
    Field support issue resolution

    Collaboratively set department KPIs and metrics to measure success
    Regularly solicit feedback from the wider team and other departments
    Strategic Improvements and Collaboration

    Identify and prioritize operations improvement projects to allow us to scale to more farmers, more efficiently, and offer a better service.
    Participate in other relevant Working Groups to collaborate with colleagues to move forward on key initiatives. These include Enrollment WG, Package WG, Expansion WG and others.
    Participate in Global Operations work and collaborate with other country programs.

    People Management & Training

    Serve as direct management line to one mid-level management staff, who oversees the Materials Execution and Issue Resolution sub-department (all told, a team of three).
    Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
    Ensure that all staff receives effective mentorship to promote career growth and capacity to handle the organization’s rapid growth.
    Personally lead training sessions for senior staff members.
    Lead and support the hiring of staff members within the sub-department.

    Team & Culture

    Within your sub-department, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day.
    Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
    Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff.
    Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
    Make Field Operations and One Acre Fund a great place to work.

    Spending and Budgeting

    Participate in annual budgeting process for your sub-department; anticipate spending for the year based on annual plans.
    Each month, flag any expected over-expenditures and identify possible ways to offset costs
    Identify ways for the department to become more efficient

    Career Growth and Development
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    Qualifications 
    We are seeking exceptional professionals with 2-3+ years of work experience, and a demonstrated long-term passion for international development. Candidates who fit the following criteria are strongly encouraged to apply:

    At a minimum, a Bachelor’s degree is required for this position with strong demonstrated previous work experience.
    Experience in Logistics, Supply Chain Management and/or Database Management are highly preferred.
    Experience working in a complex organization effectively with examples of leadership in that environment, including strong skills in relationship building and management within organizations.
    Well-organized with demonstrated experience in managing projects with a high degree of complexity and detail.
    Ability and demonstrated experience to work under pressure, producing quality work with little supervision.
    Excellent written and verbal communicator with a strong sense of accountability and responsibility.
    Willingness to ask questions, comfort pointing out challenges or mistakes and an ability to give clear, direct and professional upward feedback.
    Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
    A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
    Technical Skills: Proficiency in Microsoft Office and/or Google Suite required. Experience with any programming, statistical, database management, inventory management software is a strong plus.
    Language: English required in Kenya. Swahili-speakers strongly encouraged to apply.

    Preferred Start Date 
    As soon as possible
    Compensation
    Commensurate with experience
    Benefits
    Health insurance, housing, annual flights and other quality of life benefits
    Sponsor International Candidates 
    No 

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  • East Africa Fundraising Manager Kenya People Operations Associate

    East Africa Fundraising Manager Kenya People Operations Associate

    Job Description
    Responsibilities

    Build and manage a high-value portfolio of existing donors and potential new prospects in targeted segments as part of the implementation of our bilateral/ multilateral and private non-US giving business development strategy. For example:
    Identify, research, and maintain a robust pipeline of potential prospects
    Develop relationships with new prospective funders in targeted segments to develop successful funding proposals to support the organization, shepherding proposals through all required stages and decision-making processes
    Steward existing donor relationships in the targeted segments to manage the required reporting and continued development of successful proposals
    Over time, grow a team to handle end-to-end donor management, from research to stewardship to proposal writing to reporting and compliance.Develop strong fluency in agricultural development, poverty alleviation, and One Acre Fund’s activities and impact in order to support external representation and donor stewardship and build excitement about our work among donor communities
    Represent One Acre Fund at conferences and donor meetings, as neededHost our key donors visiting Africa as part of the stewardship process
    Support the business development team with internal coordination and process improvement
    Establish and maintain relationships with internal stakeholders and partners (Policy, Communications, Field, and Finance teams)Collaborate with Business Development management and other team members to proactively improve processes, tools, and ways of working
    Keep organized. We are not a boss-employee culture. We would like to hire someone who can manage his or her own work, and will truly own the role.

    Career Growth and Development
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    Qualifications
    We are seeking a professional with 8+ years of work experience and demonstrated passion for our mission. Candidates who fit the following criteria are strongly encouraged to apply:

    Academic background requirements: Minimum of a bachelor’s degree in a related field, graduate degree strongly preferred.
    Demonstrated senior leadership experiences at or outside of work.
    Genuine passion for international development. We are seeking someone who is truly passionate about providing opportunity to the hardest-working farmers on the planet.
    Past experience in international development and/or fundraising: The ideal candidate will have past experience in international fundraising, or project/reporting experience with bilaterals and multilaterals.
    Strong ability to understand business. We would like to hire someone who will truly understand our operations, and be able to communicate about them simply and effectively.
    Past experience in a fast-paced, relationship-driven work environment, such as management consulting, is a plus.
    Professional/technical skills: Advanced proficiency in PowerPoint and Excel; and professional effective verbal and written communication, multi-tasking, organizational, prioritization skills are necessary.

    Experience with SalesForce is a plus

    People-orientation. We are seeking someone with demonstrated experience in relationship building and excellent communications and presentation skills. This skill is particularly important as the role will be partially externally facing.
    Values fit. We put a high premium on values. We want someone who has a true service orientation and humility – someone that puts our farmers before themselves.
    Willingness to be based in Nairobi and willingness to travel. This role is based in Nairobi, Kenya and will have up to 20-30% travel, within Africa and other international destinations. Dates of travel are highly variable.
    Language: English fluency required (written and spoken); French is a bonus, Swahili is a bonus

    Travel Requirement
    Up to 20-30% domestically and internationally.

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  • Communications Associate (Writer/Editor)

    Communications Associate (Writer/Editor)

    Job Description
    The communications team shapes One Acre Fund’s global brand and local reputation across Sub-Saharan Africa. One Acre Fund currently serves more than 600,000 smallholder farmers in six countries—Kenya, Rwanda, Tanzania, Burundi, Uganda and Malawi—and we aim to serve one million farmers by 2020. Our fourteen-person team champions the idea that hard-working farmers are at the heart of rural development and national prosperity.
    Responsibilities Include
    You’ll serve as the lead writer and editor for all one One Acre Fund audiences, ranging from U.S funders and policymakers and to East African government partners and prospective job applicants. You’ll also develop aspiring writers within the communications team and across the organization.

    Writing

    As an in-house reporter, you’ll identify compelling One Acre Fund stories and trends to share globally.
    Serve as lead author for our blog and core brand collateral (e.g., website, annual report)
    Propose and author op-eds to support One Acre Fund thought leadership in the U.S. and East Africa
    Proactively identify stories across our East African operations that would interest varied audiences
    Develop core messaging on One Acre Fund programs, policy positions, and hot topics

    Editing

    As our lead editor, you’ll ensure consistency of our content and develop the writing talents of others.
    Edit writing produced by communications team (blog posts, op-eds) for consistency and quality
    Develop a network of staff authors and work with them to write blog posts and op-eds
    Develop the interviewing and writing skills of our four communications officers
    Contribute to editorial strategy to raise One Acre Fund’s profile with East African job candidates

    Project Management

    You’ll establish strong processes for content production on our team and coordination with other teams.
    Contribute to the editorial calendar and communications team content production process
    Ensure close coordination with other teams producing content, such as the fundraising team
    Organize periodic global brand awareness campaigns in coordination with partners and funders

    Career Growth and Development

    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications
    We are seeking an exceptional storyteller with 5+ years of writing and/or editing experience and a passion for social change. Candidates who fit the following criteria are strongly encouraged to apply:

    Exceptional ability to write and edit for varied audiences on deadline; journalism experience a plus
    Proven ability to identify stories, develop contacts, and conduct interviews in diverse cultural contexts
    Emotionally intelligent team player who can develop junior writers and edit subject matter experts
    Strong detail orientation and comfort managing projects with multiple stakeholders and moving pieces
    Comfort with regular travel to rural areas in East Africa to interview farmers and staff
    English fluency required; second regional language (e.g., Swahili, French, Kinyarwanda) a plus

    Preferred Start Date
    Flexible
    Compensation
    Commensurate with experience.
    Benefits
    Health insurance, paid time off.
    Sponsor International Candidates
    No; must have existing rights to work in Kenya or Rwanda. East Africans are strongly encouraged to apply.

  • Crop Health Team Coordinator

    Crop Health Team Coordinator

    Job Description: The Crop Health Team Coordinator will be responsible for managing the Crop Health Response Team agents in the Kakamega and Nyanza headquarters.
    The ideal candidate will be in charge of overseeing the execution of routine projects within the department to ensure that data is collected accurately and timely.
    Your Role

    Manage Crop Health Response Team agents in Kakamega and Nyanza Headquarter offices

    Allocate tasks to Crop Health Response Team agents
    Monitor team performance and report the progress to the Impact Specialist
    Track project deliverables using appropriate tools
    Present reports defining project progress, problems, and solutions during weekly check-in
    Train other staff on a variety of professional skills
    Provide regular feedback to agents and create their Performance Development Reviews
    Identify areas for development in the staff and create professional development plans with those staff
    Boost productivity and morale of the team
    Recognize high performance and reward accomplishments
    Create an inspiring team environment with an open communication culture
    Foster a spirit of teamwork and unity among department members
    Suggest and organize team building activities
    Listen to team members’ feedback and resolve any issues or conflicts
    Take the lead in on-boarding new Crop Health Response Team agents

    Oversee execution of routine projects/tools within the department to ensure that data is collected accurately and timely. This includes:

    Crop Health Hotline
    Field assessments
    Farmer impact related surveys
    Field staff impact related surveys
    Crop Health App

    Manage and respond to stakeholder requests for Crop Health Response Team information and data.
    Support in creation of crop health data summaries, reports, or analyses to document crop health findings and results.
    Improve and/or streamline improvements within the Crop Health Response Team

    Improve quality of Crop Health Response Team recommendations to farmers
    Create/improve performance management tools for Crop Health Response Team agents
    Conduct critical analysis of other Crop Health Response Team tools to identify opportunities for improvement
    Follow-up with customers to ensure customer satisfaction with Crop Health Response Team services

    Represents the Crop Health Response Team group in key stakeholder meetings.

    Report on the status of their group’s projects and address issues with the interests of the team in mind.

    Build strong relationships with Field Leaders to identify areas of concern in the field.

    Respond to Field Leaders’ questions on crop health issues.
    Proactively reach out to Field Staff to verify issues of importance as reported through Customer Engagement

    Our Requirements

    Bachelor’s degree in Science, Project Management, Agriculture or related discipline
    Experience managing a team
    Experience working with small holder farmers.
    Excellent interpersonal and communication skills (both verbal and written)
    Demonstrated commitment to teamwork and collaboration.
    Should possess strong organizational and administrative skills
    Demonstrated computer skills in email, internet usage, Microsoft Office Suite

  • Product Innovations Research Station Officer

    Product Innovations Research Station Officer

    Job Description

    Job Location: Sagana
    Reports To: Crop Research Station Supervisor
    Organization Description: Most of the world’s poor are farmers, representing the largest and most uniform group of poor people in the world. One Acre Fund is a growing NGO in Kenya, Rwanda, Burundi, Uganda, Malawi, Zambia and Tanzania that is innovating a new way of helping farm families to achieve their full potential. Instead of giving handouts, One Acre Fund invests in farmers to generate a permanent gain in farm income.
    We provide farmers with a “market bundle” that includes education, finance, farm inputs and solar lights, and market access. Our program is proven impactful-every year, we weigh thousands of harvests and measure 50-100% average gain in farm income per acre. We have laser-like focus on generating better lives for the people that we serve.
    We are growing quickly. In ten years, we have grown to serve 0ver 500,000 farm families with more than 5,000 full-time field staff. Our approach has won widespread validation, winning grants from The MasterCard Foundation and Gates Foundation.
    Website: www.oneacrefund.org.
    Job Description: The mandate of the Product Innovations Team is to develop and test new products and product delivery systems. As a member of the Product Innovations team, you contribute to the research needed to move products from early stage trials to scale.
    Your Role

    Know Your Trials: Develop a thorough knowledge of the requirements for crop station trials including planting, top dressing, and harvesting
    Trial Supervision: Supervise anywhere from 5 – 10 crop station trials each season, including all trial replications
    Ensure Quality Execution: Fully understand the quality policy and meet quality standards by conducting regular follow ups to the trial plots to ensure quality standards are met
    Perform Hard Labor Duties: Carry out all labor related activities as required by your manager, including land preparation, planting, top dressing, harvesting and all intermediate tasks. In summary, your role will require you to physically maintain the trial plots assigned to you using the farm equipment provided to you.
    Carry out Technical Tasks: Carry out all technical activities as required by your manager, including spraying, creating planting tools (such as planting strings, planting sticks and row sticks), creating harvest boxes, etc.
    Quantitative Data Collection: Conduct quantitative data collection according to trial requirements, including at planting, top dressing and harvesting, and ensure data quality and accuracy
    Meet KPI Targets: Follow work plan set in the weekly meeting and track daily activities and KPI’s to report to your supervisor
    Participate in Trainings & Staff Activities: Attend and participate in weekly staff meetings and trainings

    Our Requirements

    A minimum of 2 years work experience in a related field
    National Identification Card (ID)
    Minimum Education; KCSE D+
    Strong numeric and data collections skills
    Knowledge of agricultural practices for smallholder farmers
    Excellent communication skills
    Exceptional personal organizational skills and attention to detail
    Time management skills and ability to work independently
    Positive attitude with a strong work ethic
    Demonstrated commitment to teamwork and collaboration
    Eager to learn, teach, enhance current processes and develop new operations
    Be willing to participate in hard physical labor, using the farm equipment provided
    Humility, we are looking for passionate professionals who combine strong leadership skills with patience and a humble approach to service to join our growing family of leaders
    Passionate about serving smallholder farmers
    Language: English, Kiswahili required

  • Research Station Officer

    Research Station Officer

    JOB LOCATION: Sagana REPORTS TO: Crop Research Station Supervisor
    Job Description
    The mandate of the Product Innovations Team is to develop and test new products and product delivery systems. As a member of the Product Innovations team, you contribute to the research needed to move products from early stage trials to scale.
    Roles

    Know Your Trials: Develop a thorough knowledge of the requirements for crop station trials including planting, top dressing, and harvesting
    Trial Supervision: Supervise anywhere from 5 – 10 crop station trials each season, including all trial replications
    Ensure Quality Execution: Fully understand the quality policy and meet quality standards by conducting regular follow ups to the trial plots to ensure quality standards are met
    Perform Hard Labor Duties: Carry out all labor related activities as required by your manager, including land preparation, planting, top dressing, harvesting and all intermediate tasks.
    In summary, your role will require you to physically maintain the trial plots assigned to you using the farm equipment provided to you.
    Carry out Technical Tasks: Carry out all technical activities as required by your manager, including spraying, creating planting tools (such as planting strings, planting sticks and row sticks), creating harvest boxes, etc.

    We are an international non-profit that works in Kenya, Rwanda, Burundi, Tanzania, Uganda, Malawi and Zambia. In these countries, our 5,000+ strong staff serves over 500,000 smallholder farmers and enables them to grow their way out of hunger and poverty.
    Farmers First

    Quantitative Data Collection: Conduct quantitative data collection according to trial requirements, including at planting, top dressing and harvesting, and ensure data quality and accuracy
    Meet KPI Targets: Follow work plan set in the weekly meeting and track daily activities and KPI’s to report to your supervisor
    Participate in Trainings & Staff Activities: Attend and participate in weekly staff meetings and trainings

    Job Requirements

    A minimum of 2 years work experience in a related field
    National Identification Card (ID)
    Minimum Education; KSCE D+
    Strong numeric and data collections skills
    Knowledge of agricultural practices for smallholder farmers
    Excellent communication skills
    Exceptional personal organizational skills and attention to detail
    Time management skills and ability to work independently
    Positive attitude with a strong work ethic
    Demonstrated commitment to teamwork and collaboration
    Eager to learn, teach, enhance current processes and develop new operations
    Be willing to participate in hard physical labor, using the farm equipment provided
    Humility, we are looking for passionate professionals who combine strong leadership skills with patience and a humble approach to service to join our growing family of leaders
    Passionate about serving smallholder farmers
    Language: English, Kiswahili required

  • Case Investigations Associate

    Case Investigations Associate

    Job Location: Western / Rift-Valley
    Reports To: Case Investigations Team Lead
    Job Description: The Case Investigations Associate will mostly be based in the field, carrying out field visits to interview farmers and field staff, and collect statements. The information collected will be used to resolve farmer complaints around inputs, repayment and the quality of One Acre Fund services.
    The agents will be responsible for resolving all cases raised by farmers in the shortest time frame to the highest levels of satisfaction. This is very visible and important position that cuts across many departments at One Acre Fund and supports senior field directors in their execution duties as well as informing and guiding senior departmental heads on programmatic issues.
    Your Role
    Case Management

    Familiarize with all cases of farmer complaints through phone calls to One Acre Fund, through working with the Customer Service Call team
    Meet with the Customer Service Call Team each week to review open cases and ensure the investigation database is up to date
    Prioritize weekly cases to follow up and prepare a travel schedule
    Investigate and acquire relevant documentation including budgets and records for farmer refund payments, UAP insurance payments and inputs delivery documents to detect any anomalies and errors and launch investigations based on the following:
    UAP Insurance: work closely with expense auditor in charge of UAP payments to investigate complaints on this
    wrongly dropped farmers at qualifiers deadline
    refunds for dropped clients and refunds for overpayments
    customer care issues and staff harassment to farmers
    cases on Incentive Fraud, Input fraud and stolen inputs by field staff
    ghost farmer issues
    mobile repayment fraud related issues
    Group Leader level training as follow ups from investigations
    core package issues
    HR related issues
    warehouse staff input balances
    Forward all investigation reports to the relevant parties to ensure resolution and case closure
    Provide recommendations for documentation and process improvement on an ongoing basis
    Any other duty assigned by supervisor

    Field Visit Activities

    Schedule visits to investigate cases with Field Directors, Field Leaders and Group Leaders as appropriate
    Meet with impacted and affected parties and obtain written statements and evidence such as default acknowledgement forms and reports from relevant parties for recovery of cash lost by One Acre Fund staff
    Arrange any follow up appointments to help with the investigation

    Departmental Liaison Activities

    Work closely with the regional teams on any requirements for the cases and advise on appropriate resolution and recommendations
    Liaise closely with HR and District Office Administrators on all pending disciplinary actions from cases investigated
    Work with the Investigation Management to examine processes and policies to prevent future occurrences

    Our Requirements

    Must be able to speak either Kalenjin or Luhya
    Must be willing to travel frequently to the field using motorbike taxis in all weather
    Excellent interpersonal and communication skills (both verbal and written)
    Proactive in identifying and solving problems
    Should possess strong conflict resolution skills
    Should demonstrate high levels of integrity and a positive attitude
    Should demonstrate strong attention to detail and possess strong organization skills
    Deep understanding of the One Acre Fund core program model, preferred
    Demonstrated computer skills in email, internet usage, Microsoft Office Suite
    Ability to work with minimum supervision to meet strict deadlines
    Able to stay calm in all situations

  • Financial Advisory Services Associate

    Financial Advisory Services Associate

    Job Description
    The Finance Advisory Services (FAS) team is made up of in-country associates that are the trusted advisors to country leadership teams in the area of financial sustainability. Taking vast amounts of financial intelligence from budgets, spending patterns and projected work plans, FAS provides concise, actionable advice around how to allocate scarce resources to best achieve the country’s scale and impact goals. The goal of our small group of financial consultants is complete financial sustainability. 
    As a young organization, we are ready to hand over significant responsibility for specific, well-defined strategic initiatives as well as day-to-day management of our financial systems. As such, we are seeking an exceptional professional with 3+ years work experience, and a long-term career interest in international development. They will serve in a career-track position that combines financial and operational analysis with management experience.
    We are seeking a candidate to be based in Kakamega, Kenya and support the country leadership team for our Kenya program. 
    Primary Duties and Responsibilities
    Typical tasks will include:

    Supporting Country Leadership to determine strategy by providing strong financial recommendations. Using the financial intelligence gained in the above priorities, the FAS Associate will work with the country leadership to ensure that a solid strategic plan is in place to meet all impact and scale goals.
    Develop and Support Key Strategic Projects.

    Supporting/developing data strategy for Operations Innovations, Field, and Logistics such as:

    Building a repayment analysis tool
    Building analytic capacity, to be specified (training staff, developing standards)

    Maintaining fertilizer projection model
    Other projects as needed

    Financial Analysis and Driver of Sustainability. The FAS Associate is tasked with pushing the country towards sustainability; you will provide reports on district and country-wide spending to budget performance, and will oversee the measurement of Financial KPI’s, and detailed EOY projections that will include unexpected costs as well as financial risks, ensuring appropriate action. The Associate will provide analysis and recommendations for improved efficiency, cost-effectiveness, and product pricing.
    Annual Budget Facilitator and Champion. With support from the rest of the Finance team, the FAS Associate will spearhead the annual budgeting process, including tools training, workshop facilitation with department heads and review of the compiled budgets.
    Country Finance point of contact. The FAS Associate will act as the main country representative and project manage a variety of finance-related projects by working to connect our FP&A, Accounting, and Treasury teams with country teams. The Associate will also be the main point of contact for the org-wide finance leadership on the Kenya program. This includes presenting the country’s monthly results to all finance leadership across the organization, including providing a clear and concise explanation of the analysis on current results and future risks and projections. 
    Manage and Mentor Staff. To support the above-mentioned activities, you will recruit, manage and develop a small team (one to five) of experienced staff that will assist with your analysis and communications goals.

    Career Growth and Development
    One Acre Fund invests in building management and leadership skills. Your manager and a global support team will commit significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions.
    Qualifications
    We are looking for truly extraordinary candidates that will help take our organization to the next levels of impact and scale. This is a competitive posting for a career-track role with a minimum initial commitment of two years. Candidates who fit the following criteria are strongly encouraged to apply:

    3+ years work experiences. Examples include a demanding professional work experience in a finance function (e.g. SME management consulting, an entrepreneurial role, working as a business or finance analyst).
    Confidence with numbers and providing quick, insightful analyses of the stories behind the numbers.
    Ability to clearly communicate in a logical and structured way to an audience with widely varying levels of expertise and interests.
    Ability and drive to work independently, while effectively prioritizing potentially conflicting demands from various teams.
    Outstanding interpersonal skills, including both verbal and written communications.
    Experience with process design and implementation.
    Leadership experience at work, or outside of work, particularly in a matrix based organization.
    Strong educational background.
    A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track position with potential to grow into a management role.
    Language: English required. Swahili strongly preferred.