Jobs Kenya

Website: Website https://www.oneacrefund.org/

  • Kenya Monitoring, Evaluation and Learning Project Specialist Kenya Field Technology Lead

    Kenya Monitoring, Evaluation and Learning Project Specialist Kenya Field Technology Lead

    About The Role
    We are seeking for an experienced monitoring and evaluation/ research professional with exceptional data and analytical skills to design and manage rapid evaluation projects in Kenya.
    Responsibilities

    Management of the M&E team: You will manage both the M&E Field and Data Coordinator to ensure timely and accurate completion of M&E objectives while maintaining data quality and excellent research standards.
    Research Design: You will collaborate with different stakeholders, both from in-country departments and global OAF teams, to identify research objectives and draft survey tools to collect information for our annual impact analysis and other strategic queries.
    Data Quality: You will uphold and improve data quality standards to ensure our impact evaluation and strategic decisions to improve our program are based on accurate and up-to-date information.
    Analysis: You will conduct analysis of the collected data using the Statistical Software package Stata. You will produce and present findings of simple statistical analysis.
    Reporting: You will report to your manager. You are expected to report on your work in a clear and professional fashion.
    System development: You are expected to lead M&E system and process development, create a framework, and draft procedures for M&E project activities.
    Budget: You are expected to monitor expenses to prevent overspending and draft project budgets and an annual budget that allows the department to accomplish its project goals and departmental responsibilities.
    Other: Additional tasks as requested by manager.

    Career Growth and Development
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    Qualifications
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Bachelor’s degree
    1+ years practically completing analysis within Stata
    Intermediate to advanced training in Stata
    Experience with survey execution
    People management
    Knowledge of study design approaches

    Preferred Start Date
    As soon as possible
    Job Location
    Kakamega, Kenya
    Benefits
    Health insurance, paid time off
    Eligibility
    This role is only open to citizens or permanent residents of Kenya.
    Application Deadline
    14 November 2021
    One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
    Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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    Use the link(s) below to apply on company website.  

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  • Kenya Home Deliveries Lead Global Ombuds/Mediator

    Kenya Home Deliveries Lead Global Ombuds/Mediator

    ABOUT THE ROLE
    Working with our program-embedded Logistics team presents the opportunity to build upon operational foundations, and explore new ways to impact thousands of farm families.
    The Home Deliveries Lead will play an important role in the team that delivers millions of kilograms of goods each year directly to hundreds of thousands of farm families across Kenya. You will have several direct reports i.e. Home Delivery Coordinators / Supervisors who will support in delivery of inputs to clients. You will report to the Kenya Logistics Manager
    RESPONSIBILITIES

    Manage execution, improvements and operational excellence of all Home Deliveries for the Kenya Program
    Manage design and implementation of policies on how to conduct Client Duka pick-ups
    Oversee the relevant supplier and vendor relationships performing all Home Deliveries
    Coordinate with One Acre Fund teams to build new technologies and systems for Deliveries
    Manage farm to export Aggregation Logistics for the Market Access programs
    Measurements owned: Client cost per KM for Home Delivery; # Hours to Deliver; Delivery Accuracy; and Market Access Indicators.

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Work experiences of 2 or more years. Examples include a demanding professional work experience, successful entrepreneurial experience, experience in supply chain, logistics, or other operational management.
    Bachelor’s degree in Supply Chain Management, Applied Mathematics, Systems Engineering, or Operational Management.
    Leadership experience building teams and working with colleagues from diverse backgrounds.
    Language: Fluent English. Knowledge of Swahili or regional Kenyan languages are desirable.

    PREFERRED START DATE
    As soon as possible

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    Use the link(s) below to apply on company website.  

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  • Kenya Field Tech Lead

    Kenya Field Tech Lead

    ABOUT THE ROLE
    The Field Operations Department exists to support and improve the performance of the Kenya Field Program which is a 2,700-person Field Force, spread across 5 historic provinces. The Field Operations Department cultivates this workforce to independently deliver sustained food security within their community.
    RESPONSIBILITIES

    Work closely with portfolio leads to define and prioritize user requirements for our field-facing apps
    Translate our user requirements and timelines for our tech teams and external partners
    Manage relationships with our tech teams and external partners with the purpose of driving outcomes
    Manage a team of two to:

    Test and scale field-facing apps
    Conduct user testing of mockups and newly released features with farmers and field staff
    Troubleshoot issues that arise from newly-released features
    Manage Field tech tool inventory and distribution
    Improve the return on investment of our tech tools

    Manage a pipeline of improvements for our field-facing apps and hardware

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    2+ years of experience with technology product management, project management, or similar work experience.
    Experience communicating complex technical information to non-technical audiences.
    Experience with user design, prototyping, UI/UX mockups, or similar.
    The ability to set complex strategic direction.
    Language: English is required. Swahili is preferred.

    Apply via :

    eacrefund.org

  • Kenya Innovations Lead

    Kenya Innovations Lead

    About The Role

    The Innovation Lab leads the design and field testing of new products and programs to help One Acre Fund Kenya reach more clients and provide more impactful services. The main objective of the Finance Innovations team is to design and test lending products and strategies to deliver financially sustainable impact at scale to an expanding base of farmers. The Finance Associate will manage a pipeline of trials with the goal of improving repayment and farmer experience in our group liability loans.

    As a Program Associate, your role will focus on trial design and execution.
    Over 500,000 farmers take credit with One Acre Fund each year. Your work will ensure that our primary lending models continue to serve our existing client base while improving our value proposition for new clients. This might mean running trials on anything from new loan structures to incentives or management tools.
    You will report to the Finance Manager and will work together to identify goals for your projects and long-term priorities
    You will manage one trial coordinator and a field team of 30 Paygo agents

    Responsibilities

    Monitor and report on group loan repayment. You will work with the Field Operations and Duka Operations teams to assess the performance of the group loan product and identify, design, and test potential interventions.
    Manage a pipeline of priority trials, supported by well researched hypotheses. You will use a combination of industry research, sandbox testing, and regular feedback from our farmers to recommend programmatic or operational changes with the potential to improve collections on one of your loan products and aim to test 1-2 of your strongest hypotheses per quarter.

    Career Growth and Development

    We have a culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications

    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    You have at least 3 years of experience in an analytical role or project management role.
    You take a structured approach which is practical rather than theoretical.
    You have a customer-centered design approach while managing operationally complex work.
    Bachelor’s Degree.
    English required in all locations. Other notable and useful languages are Swahili or regional languages within Kenya.

    Apply via :

    boards.greenhouse.io

  • Kenya Monitoring, Evaluation and Learning Project Specialist

    Kenya Monitoring, Evaluation and Learning Project Specialist

    We are seeking for an experienced monitoring and evaluation/ research professional with exceptional data and analytical skills to design and manage rapid evaluation projects in Kenya.
    ABOUT THE ROLE
    We are seeking for an experienced monitoring and evaluation/ research professional with exceptional data and analytical skills to design and manage rapid evaluation projects in Kenya.
    RESPONSIBILITIES

    Management of the M&E team: You will manage both the M&E Field and Data Coordinator to ensure timely and accurate completion of M&E objectives while maintaining data quality and excellent research standards.
    Research Design: You will collaborate with different stakeholders, both from in-country departments and global OAF teams, to identify research objectives and draft survey tools to collect information for our annual impact analysis and other strategic queries.
    Data Quality: You will uphold and improve data quality standards to ensure our impact evaluation and strategic decisions to improve our program are based on accurate and up-to-date information.
    Analysis: You will conduct analysis of the collected data using the Statistical Software package Stata. You will produce and present findings of simple statistical analysis.
    Reporting: You will report to your manager. You are expected to report on your work in a clear and professional fashion.
    System development: You are expected to lead M&E system and process development, create a framework, and draft procedures for M&E project activities.
    Budget: You are expected to monitor expenses to prevent overspending and draft project budgets and an annual budget that allows the department to accomplish its project goals and departmental responsibilities.
    Other: Additional tasks as requested by manager.

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Bachelor’s degree
    1+ years practically completing analysis within Stata
    Intermediate to advanced training in Stata
    Experience with survey execution
    People management
    Knowledge of study design approaches

    Apply via :

    eacrefund.org

  • Kenya Macadamia Quality Assurance Specialist

    Kenya Macadamia Quality Assurance Specialist

    ABOUT THE ROLE
    The mandate of the Market Access team is to start up agribusinesses that work for smallholder farmers, focusing on high value crops such as macadamia and avocados. As a member of the Market Access team, you help develop new programs as they move from early stage trials to scale.
    One of the flagship Market Access projects enables macadamia farmers by sourcing from them at premium prices, processing high-quality products according to international standards, and exporting globally to distribution partners in Europe and America. As part of this project, we are recruiting experts for our macadamia processing team to ensure production of nuts in compliance with the highest quality standards.
    RESPONSIBILITIES

    Lead the Internal Audits of the Quality Assurance Team.
    Ensure the receiving procedures for incoming Macadamia Nuts and Products used in production are following quality and safety standards.
    Perform supplier audits to ensure they meet our standards.
    Train our Macadamia suppliers on expected Macadamia quality standards and assess their farms and assist where needed with an improvement plan.
    Ensure that the ISO/FSSC 22000 standards and procedures are being followed.
    Ensure relevant training of the food safety team members and other staff of food safety and quality,
    Prepare and manage all ISO/FSSC documentation
    Ensure the end product meets the hygiene and quality requirements. The pack team would report to you on this.
    Internal audit planning and management. Manage all the internal audits for the ISO 22000 plan.
    Nonconformity and corrective action: Manage any recall, mock recalls and non-confirming products.
    Report to the top management on the performance of the FSMS and any need for improvement.
    Liaison with external parties on matters relating to food safety and Quality management system.

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    3 years work experience in macadamia processing, including ownership over quality of products, e.g. management position in a quality assurance team
    Have ISO 22000 /BRC experience.
    Have FSSC 22000 qualifications and experience in implementation.
    Have team leadership skills.
    Have good training skills.
    Can write comprehensive reports.
    Must be hands-on – leading by example.
    Minimum academic Qualification –Bachelor’s degree in food science or related field.

    Apply via :

    eacrefund.org

  • Agricultural Program Associate/ Manager

    Agricultural Program Associate/ Manager

    About The Role

    This is an exciting opportunity for a motivated individual in a growing area of focus (systems change) for an impact-driven organization. You will help shape how One Acre Fund thinks about systems change and gender sensitive programming going forward. You will report to the Office of the CEO.

    In Every Country We Will

    One Acre Fund has been awarded $18m funding from Co impact to implement a systems change programme in Rwanda, Kenya, and Ethiopia over the next 5 years.

    Aggregate a sufficient mass of farmers to enable private and public actors to serve them.
    Inject productive interventions of seed, trees, and land through these aggregators.
    Ensure equitable gender norms to make the system pro-women and pro-poor.

    We propose to deliver $653 million in cumulative new farm profits, representing an average increase of 22% in household annual farm profit, for 3.9 million households. Crucially, we propose to deliver this through a winning coalition of system actors, making these changes enduring.

    The Co Impact Programme Manager will be key to achieving the programme goals and delivering lasting change.

    Responsibilities

    Programme strategy & implementation

    Coordinate overall program strategy working with country leads to ensure understanding for successful delivery of program goals
    Serve as business partner to field leads in tracking and ensuring delivery against all systems change objectives and other commitments
    Monitor potential risks and project implementation challenges and work towards seeking solutions in collaboration with all project staff and consortium members

    Grant management

    Support preparation of narrative and financial reports in collaboration with the Business Development team
    Manage and monitor budget utilization status of the project; work with Grants Finance to track budget-vs-actuals and financial reporting

    Sub-grantee Management

    Work with internal teams and sub-grantee partner staff to set clear and transparent reporting criteria and schedules;
    Ensure timely reporting / milestones / deliverables submission;
    Oversight on finances – monitor the relevance of the budget to project actualities, communicating any budgetary limitations or concerns with OAF and Co Impact
    Support coordination between One Acre Fund & Landesa to ensure alignment of interventions/programming

    Career Growth and Development

    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

    Qualifications

    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    4 to 8+ years of work experience in years of experience in dynamic organizations is required
    3+ years of experience in one of our countries of operation
    We are looking for candidates with backgrounds in any (not all) of the following: Agricultural value chain and systems, program management, system change, grant management
    Experience working with rural development programs; interest in rural programs is required
    People and project management skills, able to coordinate teams of diverse team members.
    Experience coordinating information through meetings, written and verbal updates, and other channels
    General G-Suite Fluency
    Minimum of a Bachelor’s Degree

    Preferred Start Date

    As soon as possible

    Job Location

    Nairobi, Kenya or Kigali, Rwanda

    Benefits

    Health insurance, housing, and comprehensive benefits

    Eligibility

    One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

    Application Deadline

    30 November 2021

    Apply via :

    boards.greenhouse.io

  • Kenya Contact Centre Lead

    Kenya Contact Centre Lead

    ABOUT THE ROLE
    One Acre Fund Kenya is growing quickly through new sales and delivery channels such as retail outlets, 48-hour home deliveries, online order by phone app, and more. The Contact Centre exists to provide excellent support to all our customers for any challenge and to solicit client feedback to inform program decisions. Each year, we conduct hundreds of surveys, answer tens of thousands of calls, and send millions of SMSs. The Contact Centre Lead is responsible for customer satisfaction of many channels and ensuring One Acre Fund provides a better customer experience tomorrow.
    You will report directly to the Kenya Business Operations Lead. You will directly manage 5 staff who lead the Incoming, Outgoing, Repayment, Shared Services, and Case Investigations teams. Collectively, the team is over 100 staff!
    RESPONSIBILITIES

    Strategy – Develop a One Acre Fund Contact Centre Strategy to provide excellent customer service for our clients well into the future. Set goals for us to achieve the strategy.
    Voice of the Customer – Advocate for the customer always, ensuring their perspective is understood throughout the organization. Support customer-focused decisions by collecting and summarizing data.
    Drive Results – Innovatively find ways to improve important metrics such as Service Level Agreements, First Call Resolution, Customer Satisfaction, and Call Wait Time.
    Build and Motivate Your Team – Recruit and coach your team to achieve targets and provide exceptional service. Develop an enthusiastic, inclusive, successful, and customer-obsessed culture and maintain high team morale

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Bachelor’s degree.
    5+ years experience in a call centre or an operations role in a dynamic company.
    Experience handling multiple high priority projects simultaneously.
    Passion for providing above and beyond customer service.
    Experience pulling out useful information from overwhelming data sets.

    PREFERRED START DATE
    As soon as possible
    JOB LOCATION
    Kakamega, Kenya
    BENEFITS
    Health insurance, housing, and comprehensive benefits.
    ELIGIBILITY
    This role is only open to citizens or permanent residents of Kenya.

    Apply via :

    eacrefund.org

  • Kenya Monitoring, Evaluation and Learning Project Specialist Kenya Digital Channels and Product Specialist Kenya Retail and Fleet Operations Associate

    Kenya Monitoring, Evaluation and Learning Project Specialist Kenya Digital Channels and Product Specialist Kenya Retail and Fleet Operations Associate

    ABOUT THE ROLE
    We are seeking for an experienced monitoring and evaluation/ research professional with exceptional data and analytical skills to design and manage rapid evaluation projects in Kenya.
    RESPONSIBILITIES

    Management of the M&E team: You will manage both the M&E Field and Data Coordinator to ensure timely and accurate completion of M&E objectives while maintaining data quality and excellent research standards.
    Research Design: You will collaborate with different stakeholders, both from in-country departments and global OAF teams, to identify research objectives and draft survey tools to collect information for our annual impact analysis and other strategic queries.
    Data Quality: You will uphold and improve data quality standards to ensure our impact evaluation and strategic decisions to improve our program are based on accurate and up-to-date information.
    Analysis: You will conduct analysis of the collected data using the Statistical Software package Stata. You will produce and present findings of simple statistical analysis.
    Reporting: You will report to your manager. You are expected to report on your work in a clear and professional fashion.
    System development: You are expected to lead M&E system and process development, create a framework, and draft procedures for M&E project activities.
    Budget: You are expected to monitor expenses to prevent overspending and draft project budgets and an annual budget that allows the department to accomplish its project goals and departmental responsibilities.
    Other: Additional tasks as requested by manager.

    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Bachelor’s degree
    1+ years practically completing analysis within Stata
    Intermediate to advanced training in Stata
    Experience with survey execution
    People management
    Knowledge of study design approaches

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Global Ombuds/Mediato Kenya Contact Centre Lead

    Global Ombuds/Mediato Kenya Contact Centre Lead

    ABOUT THE ROLE
    The Global Ombuds mediates employee conflict and investigates DEI related employee conduct and bias complaints and resolves them, usually through recommendations or mediation sessions. The Global Ombuds also works with the Office of the CEO and the Diversity Equity and Inclusion (DEI) Council to identify systemic issues leading to poor employee conduct or culture and makes recommendations for improvement. The objective of this role would be to help One Acre Fund create a safe, supportive, inclusive workplace, and to ensure that employees can report and resolve instances of bias in a fair, transparent process free from retaliation. The Global Ombuds would report to the Office of the CEO and would manage one direct report, and would work with HR and Legal Teams.
    The Global Ombuds would:

    Create the structures and processes needed to manage cases
    Resolve cases related to bias, minor misconduct cases, and staff conflict
    Provide One Acre Fund staff support and mediation services
    Escalate cases of formal discrimination and grave misconduct to Legal
    Report aggregated trends and make recommendations to the CEO, DEI Council, Company Board and Managing Counsel

    RESPONSIBILITIES
    While the Global Ombuds will be first and foremost involved in staff mediation work, they will have a number of other responsibilities, which may take up a greater or lesser percentage of the Global Ombuds’ bandwidth, depending on case load of staff mediation cases.
    A. Staff Mediation (60%)
    Resolve cases of bias, staff conflict, micro-aggressions through mediation, training, and recommendations.
    Ensure confidentiality and fairness in resolving cases
    B. Awareness & Training (15%)
    Lead programs and communication to increase all staff awareness of and access to reporting channels.
    Shape the organizational culture we want at OAF through preventative training and other interventions.
    Ensure that staff view the Ombuds and reporting channels as accessible, trusted, and unbiased.
    C. Identify trends and support systemic solutions (10%)
    Analyze case data, draft reports, and make recommendations.
    Advocate for any necessary changes to organizational structures, plans, or processes to ensure that One Acre Fund is building the culture we want.
    Provide support scoping or implementing relevant DEI projects.
    D. Stakeholder Management (Community of Practice leadership) (15%)
    Delegate cases to and support in-country mediators / staff-liaison officers
    Offer performance support and professional development resources to in-country mediators
    Build knowledge of the Ombuds services and gain a better understanding of staff sentiment by attending regional meetings and country-level leadership meetings
    CAREER GROWTH AND DEVELOPMENT
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    QUALIFICATIONS
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    5 or more years of experience in mediation/Ombuds/conflict resolution work
    3+ years of experience in any of our countries of operation
    2+ years in management
    Experience working in a multi-cultural, diverse workplace.
    Excellent written and verbal communication skills
    Some experience in corporate Culture or DEI work, or experience in the legal field are a plus.
    English is required, knowledge of French/Swahili/Kinyarwanda/Kirundi/Chichewa/Amharic preferred.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :