Website: Website https://www.nrc.no/

Regional Head Of HR EA & Yemen (Nairobi)

Job Description
NRC in the East Africa & Yemen Region prides itself on being a leader in the service of refugees, internally displaced people and displacement communities. We strive to be a rapid responder and a pioneer in hard to reach areas. We unlock durable solutions and make deliberate efforts towards a more sustainable impact in our programming.
We aim to deliver the best possible service through commitment to our regional hallmarks: evidence based programming; advocating for change; cash and markets-based programming; driving innovation; collaborating with other actors for greater impact; integrating our programmes to achieve synergy and maximum efficiency; and valuing staff diversity.
We are looking to fill the role of Regional Head of HR who would be responsible for HR management in the region promoting learning and a cost conscious culture while maintaining a high focus on quality. The Regional Head of HR has the overall responsibility for the strategic development of HR in the region.
For the full job description please use this link.
Specific Responsibilities:

Ensure region-wide compliance to organization structure and offer advice on organizational structure process;
Help countries with the correct organizational structure, size and number of staff etc;
Conduct country visits to ensure that all countries comply with HR requirements;
Lead the disciplinary process for international staff in collaboration with Global HR;
Provide guidance on the overall benefits and compensation for national staff as well as ascertain the quality of country analysis;
Drive Diversity, Equity and inclusion (DEI) efforts in the region;
Take accountability for ToE in place in all countries in the region as well as the Regional office;
Support design and implementation of global HR initiatives;
Oversee the duty of care to staff.

Professional competencies:

Master’s degree in Human resources management;
At least 5 years’ experience as Regional Head of Human resources. In addition, minimum of 3 years in country human resource management;
Experience from working in complex and volatile contexts;
Documented/proven results related to the position’s responsibilities;
Knowledge about own leadership skills/profile;
Fluency in English, both written and verbal. Knowledge of Arabic and French will be an added advantage.

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October 28, 2024
Regional Media And Communications Adviser

Job Description
The Regional Office based in Nairobi, Kenya is recruiting for a Regional Media & Communications Adviser (RMCA) who will be the media focal point for NRC in the East Africa and Yemen Region. The RMCA will produce content for NRC’s communication channels, provide communications and media support to the Country Offices (COs), pioneer the creative use of media tools in delivering impact within our humanitarian programmes and support a broad range of communication activities from Regional Office and Head Office
Specific responsibilities

Establish the format and cycle of country communications plan development, and maintain oversight of these plans.
Initiate, produce and support the production of strong communication products to enhance NRC’s influencing work, build its profile across audiences, as well as public engagement and fundraising;
Pitch and manage interviews, press releases and field visits to international and local media outlets to draw attention to humanitarian needs and neglected crises, NRC’s work and public advocacy issues;
Manage media interviews of NRC staff;
Provide media interview training for NRC staff
Ensure the regional social media platforms are updated on a regular basis as agreed with HO media.
Produce and update regular media talking points and support NRC’s contingency communications plans; including rapid reactive responses to events in the region
Coordinate content harvesting in the region on behalf of NRC HO with fundraising purpose;
Participate in programme design processes to advise how media and communications tools could be used to enhance NRC’s programme delivery for greater impact.
Train country teams to develop appropriate donor visibility and fulfil their donor visibility obligations.
Prepare periodic reports and summaries for the management on regional and national media activities and share these with Regional Director
Develop and maintain a strong media network for the region, including building relations with journalists and content developers
Establish and maintain a network of freelance content teams such as photographers and video editors based in the region.

Please click on this job description for more details on the role
Generic professional competencies:

5 years’ plus of work experience as a media/communications adviser– preferably related to development/humanitarian crises or an established career in media within the East Africa and Yemen region.
Experience in producing content for different target audiences;
Demonstrated ability to find new and creative media and communication angles on stories and pitches;
Experience in producing social media content;
Experience in producing photos and videos and in editing;
Field experience from complex emergencies is desirable;
Fluency in written and verbal English is essential.
University degree in Media, Communications or any course relevant to the role

Personal qualities

Good communicator and strong networking skills.
Ability to handle a large workload, to cope with stress and work under pressure, independently and with limited supervision.
Well-structured and with an ability to deliver on short deadlines.
Patient, flexible and creative, and it helps to have a sense of humour.
Diplomatic and ability to communicate openly and with respect.
Ability to work effectively with others across a broad range of topics and contexts.

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October 28, 2024
Data Management Technical Assistant (Nairobi).

Job Description
The purpose of the Data Management Technical Assistant is to support programme team in maintaining updated documentation libraries.
Job responsibilities:

Ensure compliance with NRC policies, guidelines and standards
Ensure compliance with M&E strategy, tools, handbooks, guidelines and standards
M&E specific technical responsibility for implementation of Data management activities in relation to NRC projects
Assist in Provision specific technical support and capacity building towards project staff
Assess, promote and document ideas for technical improvement and further program development options
Promote the rights of IDPs/returnees in line with the advocacy strategy
Assist in development and administration of M&E and program data management system
Assist to develop and support the implementation of appropriate SOPs for information management in line with NRC procedures including confidentiality and data protection.
Assist in development of appropriate M&E databases to store, analysis and present relevant information.
Support in training for NRC and partner organisation on relevant aspects of data management.
Support ME and CCs staff at area level to create and maintain databases and spreadsheets that meet NRC’s M&E and donors’ requirements.
Responsible for data entry and coherence of output and outcome data in NRC internal Output and outcomes reporting system .

Job competencies:

Minimum 3 years of previous job experience relevant to the function or in data management, statistics, analysis and information technology.
Advanced MS Excel skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, Epi Info and R is desirable.
Candidates with skills and skills in salesforce administration will have an added advantage.
Strong data interpretation skills, report writing, and data presentation
Preferable University degree in statistics, economics, IT or related fields.
Documented results related to the position’s responsibilities.
Proficiency in English is essential

Behavioral competencies:

Strong organizational and interpersonal skills.
Positive and professional attitude
Good cultural awareness and sensitivity
Ability to work both independently and as part of a team
Ability to work under pressure and meet tight deadlines

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October 28, 2024
Global Recruitment Adviser

The incumbent of this position will be primary responsible to recruit for the positions based in the Central and West Africa Region.
Main Responsibilities

Manage end-to-end recruitment process and deliver outstanding service to NRC hiring managers and candidates
Develop a recruitment plan together with hiring manager for each recruitment and translate requirements into a solution-based recruitment strategy
Provide advice and direction to hiring managers, HR staff and candidates about the entire hiring process, build those relationships effectively being a trusted adviser to both NRC staff and candidates
Thoroughly assess candidates to ensure suitability for the role; evaluate and screen submitted applications, conduct interviews and perform assessment tests
Ensure effective candidate management through ongoing communications regarding questions, updates and status during the recruitment; ensure candidates are treated with the utmost care throughout their process
Identify and escalate any potential or actual issues/risks with delivering recruitment services
Ensure effective sourcing and selection support based on knowledge of NRC programmes and context
Build an effective candidate pool and maintain active relationship with pipelines of talent for current and future opportunities
Maintain knowledge of the constantly changing environment of the marketplace relative to the sourcing and recruitment of qualified humanitarian professionals
Ensure compliance with and adherence to NRC policies, procedures, tools, minimum standards, personal data protection rules and regulations and adhere to service level metrics to enable operational excellence

Professional Competencies

Experience in operating global recruitment including sourcing, competency-based interviews, talent pools, and use of selection techniques
Experience working in an international organization
Highest level of customer service orientation, strong drive and “can-do attitude”
Commitment to humanitarian principles and values and ability to convey them
Understanding of the importance of a strong employer brand in recruitment and ideally experience in employer branding
Tech savvy, comfortable communicating virtually and learning new office tools, keeping abreast of advances in technology and social media
Minimum Bachelor’s degree in related field or equivalent experience
Experience recruiting in Central & West Africa region
Fluency in both English and French, written and verbal
Certification in psychometric tools, preferably tests from Cut-e, is an asset

Personal Qualities
To be successful in this role, you need to have a high degree of integrity, sense of urgency, attention to detail and quality standards – with the ability to work under pressure and meet deadlines effectively. Excellent organizational skills and ability to communicate appropriately with people of all levels are also required. You have a positive attitude with an understanding that priorities might change and flexibility is key to deliver in a dynamic work situation. A good sense of humour would be an asset!

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ekum.fa.em2.oraclecloud.com

October 28, 2024
Regional Innovation Garage Lead EA & Yemen Regional Head of HR – East Africa & Yemen

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes shall guide our actions and relationships.
Job Responsibilities
Generic responsibilities

Scoping of work: responsible for scoping the portfolio of projects for the Garage.
Product development: responsible for managing a well performing team of innovators to deliver the Garage’s innovation portfolio.
Networking and representation and advocacy: responsible for exploring possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant fora.
Conceptualising and testing new approaches: responsible for ensuring that new approaches are conceptualised and tested based on identified promising practice in NRC and from other actors.
Documenting what works and sharing learning: responsible for putting in place a sound framework to measure progress of the Garage portfolio in line with NRC’s innovation approach.
Technical support: responsible for ensuring that technical support is available for innovators developing projects in the Garage.
Fundraising: Responsible for resource mobilisation in support of innovation in the Garage.

Specific responsibilities

Lead on the development and delivery of Innovation Garage strategy and operationalize its vision in consultation with the EaY Regional Management Team and HO
Ensure a clear understanding within the organization the role and mutual benefits of engaging in the Innovation Garage
Document innovation case studies from across the Region and share lessons from Innovation Garage widely within NRC
Conduct networking, represent and communicate the work of the Innovation Garage with external stakeholders
Training: provide colleagues at regional and country level with training in innovation best practice and NRC methodologies, processes and tools.
Assistance: support regional and country office colleagues in the identification and design of innovative solutions and their further development, as appropriate.
Portfolio management: manage the innovation portfolio of the region, providing periodic updates to senior management on status and progress.

Professional competencies
These are skills, knowledge and experience that are important for effective performance.

Relevant Qualification to Master’s Level in a relevant field
Minimum 5 years of relevant Manager/Adviser experience Experience from leading scoping exercises
Experience in product development using agile methodologies
Experience in leading teams of technical experts
Experience engaging and negotiating with a variety of stakeholders
Able to represent organisation at a strategic level
Knowledge of innovation best practice and methodologies
Practical experience of scaling innovation in a challenging context
Understanding of use of technology and digital tools in support of innovation
The ability to code is an asset.
Fluency in English, both written and verbal. French, Arabic and/or Spanish is an asset.

Behavioural competencies
The following competencies are essential for this position:

Empowering and building trust
Working with people
Communicating with impact and respect
Coping with change
Leadership
Driving process
This role is on a 6 month contract.

Extra Information
Duty station: Nairobi, Kenya – the East Africa & Yemen Regional Office
Travel: up to 50% within region and other travel outside of region if required
Duration of contract: 6 months with probability extension subject to good performance and availability of funding

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October 28, 2024
Regional Investigation Specialist – East Africa and Yemen

Background
All NRC employees are expected to work in accordance with the organization’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that guide our actions and relationships.
NRC in the East Africa & Yemen Region prides itself on being a leader in the service of refugees, internally displaced people and displacement communities. We strive to be a rapid responder and a pioneer in Hard to Reach areas. We unlock durable solutions and make deliberate efforts towards a more sustainable impact in our programming.
We aim to deliver the best possible service through commitment to our regional hallmarks: evidence based programming; advocating for change; cash and markets-based programming; driving innovation; collaborating with other actors for greater impact; integrating our programmes to achieve synergy and maximum efficiency; and valuing staff diversity.
The main purpose of this position is to be responsible for supporting and conducting internal investigations in the region, in coordination with the HO Anti-Corruption and Investigation Specialist and relevant regional and country office staff. The Regional Investigation Specialist will mainly conduct and advise on administrative, internal investigations into allegations of misconduct, but also on other potential violations of NRC’s rules and regulations as needed. The Regional Investigation Specialist is responsible for providing expert advice and to actively contribute to NRC’s wider learning on corruption risk reduction specifically, but also on other areas such as on PSEA as advised by the technical line.
The position of the Regional Investigations Specialist should secure independence by providing investigations that are ethical and free of conflict of interest and in turn, provide assurance to the affected communities, the organisation, and donors that complaints, allegations and incidents are investigated and resolved effectively, in a timely manner and without bias or prejudice, as well as ensuring confidentiality in sensitive cases. The Regional Investigations Specialist may be required to operate outside of the assigned region to manage or advise on high-risk investigations, relieve the pressure of high caseloads for other investigators or cover leave in other regions.
The incumbent will work closely with the Global Risk Management Section, the Regional Management Group, NRC Country Directors, and a variety of staff across NRC programmes in the region. She/he will report to the Regional Office, and have a strong technical line to the Head Office Anti-corruption and Investigation Specialist on technical aspects of investigations, investigation plans and casework, and to the Head of Protection against Sexual Exploitation and Abuse and Safeguarding on all SEA cases and PSEA efforts.
Role and responsibilities
Generic responsibilities

Ensure a strategic and compliant approach to investigations procedures in accordance with the NRC investigation routines.
Prepare investigation plans in coordination with the HO Anti-Corruption & Investigation Specialist and the Head of PSEA.
Conduct fair and transparent internal investigations in accordance with agreed plans and complete investigation reports with clear responsive recommendations.
Support, guide and oversee or manage investigations remotely that are being conducted by NRC staff in Country Offices in line with NRC standards.
Conduct training to reinforce investigation capacities in the region and provide guidance to employees as potential whistle-blowers.
Advise and train NRC managers and staff on prevention and reduction of fraud, corruption, and dishonest loss in collaboration with the RO and CO Risk and Compliance units and on PSEA in collaboration with the HO PSEA Unit.
Actively promote anti-corruption and PSEA best practises and contribute to the NRC global learning by sharing success stories, system gaps and risk patterns.
Support the corruption risk identification and assessment processes for country offices in collaboration with the RO and CO Risk and Compliance units.

Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Assess initial reports of possible misconduct in line with NRC guidelines.
When required, travel to carry out high-quality, internal investigations in country offices in the region or other NRC locations, including documentation analysis, interviews of witness’s and suspects and other investigative actions. Position may require extensive travel.
In consultation with other NRC regional positions, the HO Anti-Corruption and Investigations Specialist, the HO PSEA Unit, and other relevant Head Office staff, coordinate due process and help promote compliance with NRC polices and processes.
Prepare regular analysis reports for regional management, the HO Anti-Corruption and Investigation Specialist, and the HO Head of PSEA, outlining trends and highlighting specific issues related to investigations and corruption in the region.
Train, coach, and mentor country office staff with investigations responsibility
Contribute to the development of capacity building programmes, including but not limited to Code of Conduct, investigations and Anti-Corruption.
Roll out capacity building and learning while in country offices.
Support high risk investigations, offload large caseloads or cover leave/absence in other offices or regions upon request and in line with NRC procedures

Competencies
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:

University degree/Police Academy in investigations, law or other related field, or significant training and experience in the field of investigations
Formal training and/or certification in investigative methodology (ACFE, CIP)
At least 5 years investigative experience
Fluency in written and spoken English. Arabic and French would and added advantage.

Context/Specific skills, knowledge, and experience:

Knowledge of the context in the East Africa and Yemen region desirable
Fluency in the working language of any of the region’s COs. English is a requirment and Arabic would be an added advantage
Experience with administrative investigations
Management experience in the humanitarian sector.
Relevant international work experience, ideally in conflict or post-conflict settings
Experience of a survivor centered approach in sexual misconduct case work
Clear ethical focus, high integrity, and ability to confidentially handle sensitive information

Behavioural competencies
NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

Analytical thinking
Communicating with impact and respect
Initiating action and change
Working with people
Handling insecure environments

Extra Information
Duty station: Nairobi, Kenya, East Africa and Yemen Regional Office
Travel: up to 50% within region and other travel outside of region if required
Duration of contract: 1 year with extension subject to good performance

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ekum.fa.em2.oraclecloud.com

October 28, 2024
HR Coordinator WASH Officer – Civil Engineer ICLA Coordinator

Job responsibilities:

Align, implement and maintain NRC HR systems, policies and procedures and ensure they are implemented in accordance with NRC policy and guidelines. In so doing ensure that the HR policies and procedures in Kenya are in consistent with local government laws and good practice
Give technical guidance and support to HR staff in Kenya.
Guide Country Management Group and line managers on HR processes such as recruitment; induction; staff development; performance management.
Update staff on HR policies, processes and procedures.
Coordinate and advice on all recruitment and selection in liaison with line managers and through NRC People and other channels.
Coordinate clearance of staff including exit interviews and final dues payments
Align/design, implement and maintain an effective and efficient staff record and filing system including contracts, leave, medical, archiving etc
Be the contact person related to medical evacuation of national staff in Kenya
Ensure timely remittance and proper filing of statutory deductions such as NHIF, NSSF, PAYE, Insurances and Pension
Manage staff benefits schemes like medical, insurance, pension and provident funds schemes
Coordinate and plan for staff care initiatives when needed
Ensure timely processing of the payroll for Kenya offices
In consultation with the Country Director and Area Managers, address staff grievances and disciplinary measures
Coordinate all NRC staff development plans in accordance with NRC Handbook and decisions taken by the management in Kenya
Ensure staff sign necessary employment documentation on an annual basis.
Assist the CD and/or Area Managers with any necessary restructuring processes.

Job competencies:

Bachelor’s degree in Human Resources Management or Administration and/or Higher Diploma in Human Resource Management
Understanding of the relevant laws and statutory requirements
Minimum of 5 years of relevant work experience
IHRM membership
Experience from working as a HR Coordinator in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Knowledge about own manager skills/profile
Fluency in English, both written and verbal

Behavioral competencies:

Managing resources to optimize results
Managing performance and development
Empowering and building trust
Planning and delivering results
Initiating action and change

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October 28, 2024
Human Resources Coordinator, Kenya Program

Job responsibilities:

Align, implement and maintain NRC HR systems, policies and procedures and ensure they are implemented in accordance with NRC policy and guidelines. In so doing ensure that the HR policies and procedures in Kenya are in consistent with local government laws and good practice
Give technical guidance and support to HR staff in Kenya.
Guide Country Management Group and line managers on HR processes such as recruitment; induction; staff development; performance management.
Update staff on HR policies, processes and procedures.
Coordinate and advice on all recruitments and selection in liaison with line managers and through NRC People and other channels.
Coordinate clearance of staff including exit interviews and final dues payments
Align/design, implement and maintain an effective and efficient staff record and filing system including contracts, leave, medical, archiving etc
Be the contact person related to medical evacuation of national staff in Kenya
Ensure timely remittance and proper filing of statutory deductions such as NHIF, NSSF, PAYE, Insurances and Pension
Manage staff benefits schemes like medical, insurance, pension and provident funds schemes
Coordinate and plan for staff care initiatives when needed
Ensure timely processing of the payroll for Kenya offices
In consultation with the Country Director and Area Managers, address staff grievances and disciplinary measures
Coordinate all NRC staff development plans in accordance with NRC Handbook and decisions taken by the management in Kenya
Ensure staff sign necessary employment documentation on an annual basis.
Assist the CD and/or Area Managers with any necessary restructuring processes.

Job competencies:

Bachelor’s degree in Human Resources Management or Administration and/or Higher Diploma in Human Resource Management
Understanding of the relevant laws and statutory requirements
Minimum of 5 years of relevant work experience
IHRM membership
Experience from working as a HR Coordinator in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Knowledge about own manager skills/profile
Fluency in English, both written and verbal

Behavioral competencies:

Managing resources to optimize results
Managing performance and development
Empowering and building trust
Planning and delivering results
Initiating action and change

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ekum.fa.em2.oraclecloud.com

October 28, 2024
Education Technical Project Assistant Education Coordinator, Kakuma

Job Responsibilities

Ensure adherence with NRC policies, tools, handbooks and guidelines.
Implement delegated Education project portfolio according to plan of action(according to strategy, proposals, budgets, plans and donor requirements)
Participate in the planning, implementation, expansion, coordination and management of NRC’s AEP activities in Kakuma.
Ensure proper and timely administrative, logistical, and financial arrangements and documentation needed for the implementation of the assigned programme components are prepared by the assigned team, in line with NRC procedures.
Ensure monitoring of the AE programme components assigned, by contributing to data collection, spot visits, data analysis, and drafting of regular activity implementation/monitoring/evaluation reports, need-based.
Ensure mobilization and enrolment of AEP learners at the start-up of the AEP project in close cooperation and coordination with other agencies (in particular UNHCR, UNICEF LWF, FCA, HI and WTK)
Promote, advocate and implement community mobilization on the Right to Education for All (EFA), the concept of AEP, INEE standards, girl’s education, protection of vulnerable children and the rights of refugees, IDPs and Children With Disability (CWDs)
Prepare timely periodic AEP progress reports as required by the line manager. (Weekly, Biweekly, Monthly or Quarterly and end of year project reports).
Involve and inform communities and community leaders about the activities of project and conduct monthly PTA/community coordination meetings per camp.
Any other task relevant to the position as requested by line manager.
Coordinate with the World Food Program (WFP) to ensure that AEP learners receive school feeding and that all procedures are followed and completed in a timely manner.
Ensure effective pre-positioning, timely, distribution and monitoring of school learning materials.
Professional competencies
Bachelor’s degree in Education oriented towards Primary Education or related field of study, additional P1 certificate is an added advantage.
Have a valid Teaching Certificate (Registered with TSC)
At least 3 years of relevant work experience in Humanitarian, urban informal settlement, pastoralist or other educationally challenged people’s contexts
Proven practical experience in the planning and execution of education projects for at least 3 years mostly in humanitarian assistance.

Behavioral competencies

Ability to initiate, develop, plan and implement an integrated programme.
Excellent communication (spoken and written) skills, including the ability to explain and present technical information.
Documented results related to the position’s responsibilities
Be able to use a wide variety of computer software, including Word, Excel and Power Point
Experience in Education project management and with evidence of successfully implementation of similar projects
Sound knowledge of Human Rights and Humanitarian Protection programming principles
Fluency in English, both written and verbal.
Good communication and interpersonal skills
Participate in appropriate professional development of project portfolio
Willingness to adhere to NRC code of conduct at all times in and outside work

Personal qualities

Ability to work independently in a result oriented multi-tasking and multi-cultural environment.
Analysing and critical thinking.
Empowering and building trust.
Ability to handle stress and insecure environments.
Ability to resolve individual and group conflicts
Ability to cope and support the team to cope well with change.
Good planning and organisation skills.
Project implementation supervisory skills.

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October 28, 2024
Monitoring and Evaluation Officer

Job Description: All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Job Responsibilities:

Ensure compliance with NRC policies, guidelines and standards
Ensure compliance with Communication with communities and M&E strategy, tools, handbooks, guidelines and standards
Specific technical responsibility for implementation of information management activities in relation to NRC programmes
Provision specific technical support and capacity building towards project staff
Assess, promote and document ideas for technical improvement and further program development options
Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
Promote the rights of displacement affected population in line with the communication with communities, advocacy strategy
Development and administration of information management system for communication with communities
Develop relevant use cases within existing software systems to facilitate digital communications via phone, SMS, WhatsApp and other relevant platforms as needed.
Manage engagement on software utilized for digital communications, including but not limited to Telerivet and Twilio.
In collaboration with relevant staff members, devises and maintains a system for the classification and management of content of online information systems and platforms including digital communication tools utilized through the Digital Community Hub
Develop and maintains common formats and metadata schemes online information services to standardize the capture, storage, search and retrieval of content.
Manage the knowledge architecture, taxonomy and metadata schemes and digital file sharing systems to improve consistency in the content organization with a view to facilitating harmonized and integrated content management, findability, and easy access.
Prepare and coordinate implementation of policies, standard operating procedures and guidelines for electronic records and documents.
Oversee inventories of electronic records and the management of records transfer, retention and disposition schedules.
Manage the acquisition, organization, storage, retrieval and disposition of electronic and physical library materials and other information resources, including facilitation of staff online access
Coordinate the creation, organization, management and preservation of digital archival records and facilitates their accessibility for internal and external use.
Keep the terminology, taxonomies, ontologies, indexing and other classification systems and structures up to date.
Provide training and guidance to relevant stakeholders to enable them to utilize relevant digital communication software such as Twilio and Telerivet
Manage relevant dashboards associated with digital communication tools as per the requirements of programmatic leads
Assist to develop and support the implementation of appropriate SOPs for information management in line with NRC procedures including confidentiality and data protection.
Assist in development of appropriate M&E databases to store, analyse and present relevant information.
Support ME and CCs staff at area level to create and maintain databases and spreadsheets that meet NRC’s and donors’ requirements.
Support M&E Team to harmonize and develop feedback and complaints mechanisms tools using appropriate technologies

Professional Competencies:

Bachelors’ Degree in computer science, information management, statistics or IT related fields.
Documented results related to the position’s responsibilities.
Proficiency in English is essential
Minimum 3 years of previous job experience relevant to the function or in digital communication and data management, statistics, analysis and information technology.
Advanced MS Excel, PowerBi skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, Epi Info and R is desirable.
Candidates with skills in basic programming knowledge of more than one of the following language: C#, Java, Node.js, PHP, Python, Ruby have an added advantage.
A cursory knowledge of telephony and mobile communications infrastructure and management and can articulate needs and requirements for telephony relevant to digital communication environments
Ability to develop, organize and design short informational documents and training materials relevant to the tools in use
Good understanding of data and information needs for programme management and decision making.
Strong data interpretation skills, report writing, and data presentation

Behavioral Competencies:

Strong organizational and interpersonal skills.
Positive and professional attitude
Good cultural awareness and sensitivity
Ability to work both independently and as part of a team
Ability to work under pressure and meet tight deadlines

Apply via :

ekum.fa.em2.oraclecloud.com

October 28, 2024