Website: Website https://www.nathandigital.com

  • UI/UX Designer – E Commerce

    UI/UX Designer – E Commerce

    Role Overview:
    As a UI/UX Designer specializing in e-commerce, you will play a crucial role in enhancing the user experience of our online platform. You will work closely with product managers, developers, and marketing teams to design and implement engaging interfaces that improve the usability and effectiveness of our e-commerce site. Your goal will be to create a seamless, enjoyable shopping experience that maximizes conversion rates and customer retention.
    Key Responsibilities:

    Design and Prototype: Create wireframes, mockups, and interactive prototypes for new features and improvements to the e-commerce platform. Ensure designs are user-centric and align with brand guidelines.
    User Research: Conduct user research, including interviews, surveys, and usability testing, to gain insights into user needs and behaviors. Use findings to inform design decisions and improve the overall user experience.
    UI Design: Develop high-fidelity UI designs that are visually appealing and consistent with our brand. Focus on creating intuitive navigation, effective call-to-actions, and compelling product displays.
    UX Strategy: Collaborate with cross-functional teams to define user flows, optimize conversion funnels, and enhance the overall shopping journey. Analyze user feedback and performance metrics to iterate and refine designs.
    E-Commerce Expertise: Leverage your understanding of e-commerce best practices, including layout optimization, product page design, and checkout processes, to enhance site functionality and drive sales.
    Collaboration: Work closely with developers to ensure the accurate implementation of design specifications and resolve any design-related issues. Provide clear and constructive feedback throughout the development process.
    Trend Analysis: Stay up-to-date with the latest design trends, technologies, and industry best practices. Apply this knowledge to continually improve the user experience and maintain a competitive edge.

    Qualifications:

    Experience: Minimum of [X] years of experience as a UI/UX Designer, with a proven track record of working on e-commerce platforms.
    Portfolio: Strong portfolio demonstrating your expertise in UI/UX design, including examples of e-commerce projects. Showcase your ability to create user-centered designs and solve complex design problems.
    Tools & Technologies: Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar. Familiarity with front-end development technologies (HTML/CSS) is a plus.
    Skills: Excellent visual design skills, with a keen eye for detail and a strong understanding of design principles. Ability to translate complex concepts into simple, user-friendly designs.
    Communication: Strong verbal and written communication skills, with the ability to present and justify design decisions to stakeholders.
    Problem-Solving: Creative and analytical thinker with a passion for solving design challenges and improving user experiences.

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  • Business Analyst – Technical

    Business Analyst – Technical

    Job Summary:

    We are seeking a highly skilled and technically proficient Business Analyst to serve as a critical liaison between our CEO and various departments. The ideal candidate will possess strong analytical skills, a deep understanding of business processes, and technical expertise to effectively translate business requirements into technical solutions. This role requires exceptional communication skills, as the Business Analyst will be the primary point of contact for the CEO, ensuring that strategic objectives are clearly understood and implemented across the organization.

    Key Responsibilities:
    Stakeholder Communication:

    Act as the main point of contact between the CEO and other departments.
    Clearly communicate the CEO’s strategic vision and objectives to all relevant stakeholders.
    Gather and synthesize feedback from various departments to inform CEO decision-making.

    Business Analysis:

    Conduct detailed analysis of business processes to identify opportunities for improvement.
    Develop and document business requirements, specifications, and processes.
    Create and maintain detailed business models, workflows, and diagrams.

    Technical Expertise:

    Translate business requirements into technical specifications for the development team.
    Stay up-to-date with the latest technological trends and assess their potential impact on the business.

    Project Management:

    Lead and manage projects from inception to completion, ensuring timely delivery and adherence to budget.
    Develop project plans, timelines, and milestones in alignment with business goals.
    Monitor project progress and provide regular updates to the CEO and other stakeholders.

    Data Analysis and Reporting:

    Analyze data to identify trends, patterns, and insights that can inform business strategy.
    Prepare comprehensive reports and presentations for the CEO and executive team.
    Develop and maintain dashboards to track key performance indicators (KPIs).

    Problem Solving:

    Identify and resolve issues that may impede project progress or business operations.
    Implement effective solutions and ensure their successful integration into existing processes.
    Proactively address potential risks and develop mitigation strategies.

    Qualifications:

    Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
    Proven experience as a Business Analyst or in a similar role, preferably with a technical background.
    Strong understanding of business processes, systems, and technical requirements.
    Proficiency in data analysis and reporting tools (e.g., Excel, SQL).
    Excellent communication, presentation, and interpersonal skills.
    Strong project management skills
    Ability to work independently and collaboratively in a fast-paced environment.
    High attention to detail and strong problem-solving abilities.

    Preferred Qualifications:

    Experience working directly with executive leadership.
    Knowledge of software development life cycle (SDLC) and agile methodologies.
    Certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional).

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  • Lead – Frontend Developer

    Lead – Frontend Developer

    We are currently looking for a Front End Developer to join our team at our recently established offshore IT development center in Nairobi, Kenya. As a Front End Developer, you will play a crucial role in the design and development of user interfaces for our software solutions, contributing to the success of our operations in Kenya and beyond.
    Responsibilities:

    Great experience across the board with a strong depth of knowledge in JavaScript (ReactJS, VueJS).
    Collaborate with our UI/UX designers to ensure that the front-end of our applications is visually appealing and user-friendly.
    Work with our back-end developers to integrate the front-end of our applications with the back-end systems.
    Optimize the performance of our web applications by implementing best practices for front-end development.
    Write clean, efficient, and well-documented code that is easy to maintain and extend.
    Participate in code reviews and provide feedback to other developers on the team.
    Stay up-to-date with the latest trends and best practices in front-end development.
    Understanding of how to build performant, decoupled, testable, maintainable code.
    Work with cross-functional teams to identify and implement solutions to complex problems.

    Skills & Qualifications

    3+ years of experience in front-end development.
    Experience with front-end frameworks such as React, Vue, or Angular.
    Experience with back-end technologies such as Java, Node.JS is a plus.
    Strong proficiency in HTML, CSS, and JavaScript.
    Strong understanding of web performance optimization techniques.
    Familiarity with version control systems such as Git, Bitbucket.
    Experience with front-end frameworks such as React, Vue, or Next.js
    Good understanding of asynchronous request handling, partial page updates, and AJAX. REST API and/or GraphQL.
    Excellent problem-solving and communication skills.
    Ability to work well in a team environment.
    Strong attention to detail and a commitment to delivering high-quality work

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  • IT Hardware Technician

    IT Hardware Technician

    Job Summary:
    We are looking for a skilled IT Hardware Technician to join our team. The successful candidate will be responsible for the installation, maintenance, and repair of computer hardware and peripheral devices. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing top-notch technical support.
    Key Responsibilities:

    Hardware Installation and Configuration:

    Install and configure computer hardware, including desktops, laptops, servers, and peripheral devices.
    Set up and configure network equipment such as routers, switches, and access points.
    Ensure all hardware is installed and configured according to company standards and specifications.

    Equipment Maintenance and Repair:

    Diagnose and repair hardware issues, including replacing faulty components and performing upgrades.
    Conduct regular maintenance checks and updates to ensure optimal hardware performance.
    Maintain an inventory of hardware components and ensure adequate stock levels for repairs.

    Technical Support:

    Provide technical support to end-users, resolving hardware-related issues promptly and efficiently.
    Assist with troubleshooting and resolving network connectivity issues.
    Offer guidance and support for software installation and updates as needed.

    Documentation and Reporting:
    Maintain accurate records of hardware installations, repairs, and maintenance activities.

    Document hardware configurations and update records following changes or repairs.
    Prepare reports on hardware performance, issues, and resolutions.

    Collaboration and Communication:

    Work closely with the IT team to ensure seamless integration of hardware and software systems.
    Communicate effectively with end-users to understand and address their technical needs.
    Provide training and support to users on hardware usage and best practices.

    Qualifications

    Associate degree or technical certification in Information Technology, Computer Science, or a related field.
    Proven experience in hardware installation, maintenance, and repair.
    Strong knowledge of computer hardware components, including motherboards, processors, memory, and storage devices.
    Proficiency in using diagnostic tools and software for troubleshooting hardware issues.
    Familiarity with network equipment and configurations.
    Excellent problem-solving skills and attention to detail.
    Strong communication and customer service skills.
    Ability to manage multiple tasks and prioritize effectively.

    Preferred Qualifications:

    Bachelor’s degree in Information Technology or a related field.
    Experience with server hardware and data center equipment.
    Knowledge of operating systems such as Windows, macOS, and Linux.

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  • QA Tester – JIRA/Bugzilla

    QA Tester – JIRA/Bugzilla

    Collaborate with the QA team to understand testing objectives and contribute to the creation of test plans and test cases.
    Execute manual and automated tests, report defects, and ensure that they are addressed by the development team.
    Assist in the identification, documentation, and tracking of software defects using issue tracking tools.
    Participate in the review and analysis of software requirements and specifications.
    Work closely with developers, product managers, and other stakeholders to understand project requirements and ensure high-quality deliverables.
    Perform regression testing, functional testing, and other types of testing as required.
    Contribute to the continuous improvement of the QA process and suggest enhancements.
    Experience with issue tracking tools such as JIRA or Bugzilla.

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  • Client Services Manager – Architecture and Interiors

    Client Services Manager – Architecture and Interiors

    Key Responsibilities:

    Project Planning:

    Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
    Develop comprehensive project plans to be shared with clients as well as other staff members.

    Team Coordination:

    Direct and manage project development from beginning to end.
    Coordinate internal resources and third parties/vendors for the flawless execution of projects.
    Ensure that all projects are delivered on time, within scope, and within budget.

    Communication:

     Develop and deliver progress reports, proposals, requirements documentation, and presentations.
     Communicate effectively with team members and stakeholders in a timely and clear fashion.

    Risk Management:

    Identify potential crises and devise contingency plans.
    Conduct risk management to minimize project risks.

    Resource Management:

    Estimate the resources and participants needed to achieve project goals.
    Draft and submit budget proposals and recommend subsequent budget changes where necessary.

    Quality Assurance:

    Ensure that all projects are delivered to the highest quality standards.
    Track project performance, specifically to analyze the successful completion of short and long-term goals.

    Experience:

     Proven working experience in project management in the ERP Software.
     Solid technical background with understanding and/or hands-on experience in software development and web technologies.

    Skills:

      Excellent client-facing and internal communication skills.
      Excellent written and verbal communication skills.
      Solid organizational skills including attention to detail and multitasking skills.
      Strong working knowledge of Microsoft Office and project management software (e.g., Microsoft Project, Asana, Trello).

    Other:

     Ability to work independently and as part of a team.
     Strong analytical and problem-solving skills.
     Ability to handle multiple projects and prioritize effectively.

    This job has expired or closed. Application is no longer allowed

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  • Project Coordinator

    Project Coordinator

    Position Overview:

    We are seeking an experienced and organized Project Coordinator to join our HR outsourcing company. The ideal candidate, preferably female, should have 2-3 years of experience in project coordination within a digital agency. As a Project Coordinator, you will play a pivotal role in ensuring the successful execution of client projects, collaborating with cross-functional teams, and maintaining efficient project workflows.

    Key Responsibilities:
    Project Planning and Scheduling:

    Collaborate with clients and internal stakeholders to define project scope, objectives, and deliverables.
    Develop detailed project plans, timelines, and schedules, considering resource allocation and potential risks.

    Communication and Coordination:

    Serve as the primary point of contact for clients, providing regular updates on project progress, milestones, and any changes.
    Coordinate activities among various teams, ensuring seamless communication and alignment throughout the project lifecycle.

    Task Assignment and Tracking:

    Assign tasks to team members based on skill sets, availability, and project requirements.
    Monitor task completion, track progress, and address any bottlenecks or issues that arise.

    Documentation and Reporting:

    Maintain accurate and up-to-date project documentation, including project briefs, status reports, meeting minutes, and action items.
    Prepare and present project status reports to clients and internal stakeholders, highlighting achievements, challenges, and next steps.

    Resource Management:

    Work closely with project managers to allocate resources effectively and optimize team members’ skills for maximum project efficiency.

    Quality Control and Assurance:

    Review project deliverables to ensure they meet quality standards and align with client expectations.
    Conduct quality checks, identify areas for improvement, and implement necessary revisions.

    Risk Management:

    Identify potential project risks and develop contingency plans to mitigate negative impacts on project timelines and outcomes.

    Client Relationship Management:

    Foster positive relationships with clients by providing excellent service, addressing concerns, and addressing inquiries promptly.

    Process Improvement:

    Collaborate with the team to identify opportunities for process enhancements, efficiency gains, and best practices.

    Qualifications and Skills:

    Bachelor’s degree in business, Project Management, or related field.
    2-3 years of experience in project coordination within a digital agency or related industry.
    Strong organizational skills and attention to detail.
    Excellent written and verbal communication skills.
    Proficiency in project management tools and software.
    Ability to manage multiple projects simultaneously and meet deadlines.
    Problem-solving mindset and adaptability to changing project needs.
    Client-focused attitude with strong interpersonal skills.
    Preferably female candidates.
    If you are a dedicated and experienced Project Coordinator with a background in digital agencies and a passion for driving successful project outcomes, we invite you to apply and join our team of professionals dedicated to delivering top-notch HR solutions to our clients.

    This job has expired or closed. Application is no longer allowed

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  • CRM Business Analyst

    CRM Business Analyst

    Job Summary:

    We are seeking an experienced and motivated CRM Sales Functional Consultant to join our team. The ideal candidate will have a strong understanding of CRM systems and sales processes, with a proven track record of implementing and optimizing CRM solutions to enhance business operations and drive sales growth.

    Key Responsibilities:

    Analyze and understand business requirements related to CRM and sales processes.
    Design, configure, and implement CRM solutions to meet business needs and objectives.
    Provide functional expertise and recommendations regarding CRM best practices and industry trends.
    Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure seamless integration and functionality of CRM systems.
    Conduct training sessions and workshops for end-users to enhance their understanding and utilization of CRM tools.
    Monitor and evaluate the performance of CRM systems, identifying areas for improvement and optimization.
    Troubleshoot and resolve any issues related to CRM functionality and performance.
    Develop and maintain documentation, including process flows, system configurations, and user guides.
    Stay current with the latest CRM technologies, updates, and industry trends.

    Qualifications:

    Proven experience as a CRM Functional Consultant, with a focus on sales processes.
    Strong knowledge of CRM systems
    Experience in configuring and customizing CRM solutions to meet specific business needs.
    Excellent understanding of sales processes and best practices.
    Excellent communication and interpersonal skills.

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  • Supply Chain Software Implementation Specialist

    Supply Chain Software Implementation Specialist

    Job Overview:

    We are seeking a highly skilled and experienced Supply Chain Management Functional Consultant to join our team. The ideal candidate will have a strong background in supply chain management and be capable of translating business requirements into functional specifications for software development. This role involves working closely with clients, understanding their supply chain processes, and providing expert guidance to the development team.

    Key Responsibilities:

    Requirement Gathering: Collaborate with clients to understand their supply chain processes, challenges, and requirements.
    Analysis and Documentation: Analyze business needs and document functional requirements, workflows, and process maps.
    Solution Design: Design functional solutions that meet client requirements and align with best practices in supply chain management.
    Implementation Support: Assist in the implementation of supply chain management software, including configuration, customization, and testing.
    Training and Support: Provide training and support to end-users and clients on the new system functionalities and processes.
    Collaboration: Work closely with the development team to ensure that functional requirements are correctly translated into technical specifications.
    Testing: Conduct functional testing to ensure that the developed software meets the specified requirements.
    Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance supply chain efficiency.
    Stakeholder Communication: Maintain effective communication with stakeholders, including clients, project managers, and developers.

    Qualifications:

    Technical Skills: Familiarity with supply chain management software and understanding of software development processes.
    Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex business processes and identify solutions.
    Communication Skills: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
    Project Management: Experience in project management and the ability to manage multiple projects simultaneously.
    Certifications: Relevant certifications in supply chain management or software implementation (e.g., APICS CSCP, PMP) are a plus.

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  • Customer Service Executive

    Customer Service Executive

    Job Summary:

    We are seeking a dynamic and highly skilled Customer Relations Manager with a strong background in architecture and interior design. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and overseeing the coordination of design projects. This role requires a unique blend of architectural knowledge, interior design expertise, and exceptional communication skills to provide our clients with a seamless and delightful experience.

    Key Responsibilities:
    Customer Relationship Management:

    Build and maintain strong, long-lasting client relationships.
    Serve as the main point of contact for clients throughout the project lifecycle.
    Address and resolve client concerns and issues promptly and effectively.
    Conduct regular follow-ups with clients to ensure satisfaction and gather feedback.

    Project Coordination:

    Collaborate with design and architectural teams to ensure client requirements are met.
    Oversee project timelines, budgets, and deliverables to ensure projects are completed on time and within scope.
    Facilitate communication between clients and internal teams to ensure a clear understanding of project goals and expectations.
    Coordinate site visits, client meetings, and presentations.

    Design Expertise:

    Provide expert advice on architectural and interior design aspects of projects.
    Assist clients in making informed decisions regarding design choices, materials, and finishes.
    Review and approve design plans and specifications to ensure alignment with client expectations.

    Business Development:

    Identify opportunities to expand client relationships and generate new business.
    Participate in networking events and industry conferences to promote the company’s services.
    Prepare and deliver compelling proposals and presentations to potential clients.

    Team Collaboration:

    Work closely with the marketing team to develop strategies for client acquisition and retention.
    Collaborate with the finance team to ensure accurate project budgeting and invoicing.
    Mentor and support junior team members to enhance their skills and professional growth.

    Qualifications:

    Bachelor’s degree in Architecture, Interior Design, or a related field.
    Proven experience in customer relations, project management, and design.
    Strong understanding of architectural principles, interior design trends, and construction processes.
    Excellent communication, negotiation, and presentation skills.
    Ability to manage multiple projects simultaneously and meet deadlines.
    Proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite) is a plus.
    Strong problem-solving skills and attention to detail.

    Skills and Attributes:

    Customer-focused with a passion for delivering exceptional service.
    Creative thinker with the ability to translate client ideas into practical design solutions.
    Strong organizational and time management skills.
    Ability to work independently and as part of a team.
    High level of professionalism and integrity.

    This job has expired or closed. Application is no longer allowed

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