Website: Website https://www.mwananchicredit.com/
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Call Centre Quality Assurance Analyst Sales Manager – Direct Sales Agents Division Performance Manager
KEY RESPONSIBILITIES: Evaluate agent calls to ensure quality standards. Monitor adherence to processes and expectations. Provide feedback through coaching and performance reports. Facilitate meetings to drive improvement. Support new agents and assist with escalations. go to method of application » Please share your updated CV and application letter to careers@mwananchicredit.com Apply via : careers@mwananchicredit.com
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Customer Service Manager
KEY RESPONSIBILITIES: Supervise daily customer service operations. Resolve customer issues promptly. Develop service procedures and standards. Set and meet satisfaction goals. Implement loyalty programs. Maintain service records and reports. Hire and train agents. Manage the department’s budget. Stay updated on industry trends. Please share your updated CV and a cover letter to careers@mwananchicredit.com Apply…
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Head of Business Development Head of Legal Branch Managers – 2 Posts Learning and Development Training Manager Branch Operations & Relationship Manager
KEY RESPONSIBILITIES: Conduct market research. Refine product features with stakeholder input. Analyze product metrics. Develop customer acquisition strategies. Maintain strategic partnerships. Pursue new business opportunities. Ensure high customer satisfaction and retention. go to method of application » Use the emails(s) below to apply Apply via :
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Cleaner Communications and PR Officer Intern
QUALIFICATIONS: At least 1 year of prior cleaning experience. Attention to detail and ability to follow instructions. Good time management and independent work skills. Reliable, punctual, and strong work ethic. Effective communication with team and supervisors. go to method of application » Please share your updated CV and a cover letter to careers@mwananchicredit.com Apply via…