Jobs Kenya

Website: Website https://www.mercycorps.org/

  • Director of Policy and Advocacy – BRICS II – Nairobi, Kenya

    Director of Policy and Advocacy – BRICS II – Nairobi, Kenya

    Program / Department Summary
    Mercy Corps seeks to implement a multi-year, 12 million GBP program funded by the UK Foreign and Commonwealth Office through the Conflict, Stability and Security Fund (CSSF). Building Resilience in Civil Society (BRICS II) will engage local and national government, local civil society organizations and communities to mitigate the drivers, enablers and narratives of violent extremism in East Africa through support to policy initiatives, community engagement, and support to national civil society organizations in order to prevent the recruitment of vulnerable individuals by violent extremist organizations. The program will work primarily in Kenya, Tanzania, Ethiopia, Mozambique and Uganda, through strategies adapted to the context and opportunities in each country to advance research, legislation and field implementation of activities.
    General Position Summary
    The Director of Policy and Advocacy will be responsible for leading policy influencing initiatives across the 5 target countries. S/he will conduct a deep political and policy analysis for each country to understand the policy framework relevant to P/CVE and related issues, identify potential policy changes that could support a more holistic and comprehensive approach to P/CVE, and will support policy makers with resources and technical guidance to support the policy process. S/he will engage closely with policy-makers across the 5 target countries at different levels to support policy and legislative reforms, and will build the capacity of civil society actors within the target countries to undertake advocacy and policy engagement. S/he will drive the policy and advocacy strategy for the programs, linking policy initiatives to the overall strategic framework and theory of change of the program. The Director of Policy and Advocacy will be a key member of the program management team, and will work with other technical sector leads to ensure that community-level interventions, government policies, and research are delivered in a complementary and mutually-reinforcing way to achieve maximum impact.
    Essential Job ResponsibilitiesSTRATEGY AND VISION

    Lead development of the program’s policy and advocacy strategy by leading a deep political and policy assessment of each target country and identifying key legislative and policy interventions that could strengthen the government’s capacity to prevent and respond to VE at the local and national level.
    Contribute to shaping the project’s research and influencing agenda, working with the Research Lead to integrate and advance research, learning and advocacy in order to deepen the contextual understanding of VE drivers in the target countries and effective strategies to prevent the recruitment of vulnerable individuals into violent extremist organizations.
    Stay abreast of the policy and political environment and emerging challenges, and be ready to engage with policymakers in each context to represent the program’s recommendations on how to tackle evolving dynamics. Ensure that team members in the region are on message with our vision and position.

    POLICY AND REPRESENTATION WORK

    Provide leadership and strategic vision to the policy team including work plan development, partnership selection and management, and stakeholder engagement around policy and advocacy issues.

    Represent the program in advancing policy issues related to CVE and violence mitigation and prevention including by building strategic partnerships, holding influencing meetings with government and other stakeholders, and by presenting policy and research at external events.

    Build a network in each of the target countries and establish and maintain strategic relationships with relevant local and international stakeholders, to continually inform, challenge, and improve Mercy Corps’ advocacy, strategy, and program development.

    Engage stakeholders at the community level to inform advocacy action planning, ensuring that program strategies and policy advocacy are driven by and aligned with community priorities.

    TEAM MANAGEMENT

    Lead in the structuring of partner roles and responsibilities for policy and advocacy work, oversee their activities and provide continuous technical support and capacity building as required.
    Build a network of local organizations to engage on policy initiatives at the sub-national and County level.

    THOUGHT LEADERSHIP

    Track global policy developments affecting VE in the East/Horn of Africa Region, including policies of regional states, donor policies and UN policy.
    Work with the field teams and global P&A team to plan and produce effective, thoughtful and timely written products that advance policy perspectives important to our mission.

    TRAINING AND CAPACITY BUILDING

    Enhance the project team’s capacity on policy and advocacy by designing and leading technical training sessions for Mercy Corps staff and local partners and providing ongoing coaching and mentoring.
    Promote active learning and adaptive management, and contribute to agency-level networks and working groups, through documentation and knowledge sharing around best practices and lessons learned in CVE programming.

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specificallyto our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility
    None
    Accountability
    Reports Directly To: Team Lead
    Works Directly With: Advocacy partners, Research Coordinator, MEL Manager, Finance and Sub-Grants Manager, local and national government officials, local civil society organizations, implementing partners and communities.
    Knowledge and Experience

    Master’s degree in Peace Building and Conflict Resolution or related discipline.
    At least 5 years experience working on countering violent extremism programming, conflict mitigation and resolution, and/or violence reduction and prevention programs.
    Demonstrated experience working to influence local and national government policies to promote peace-building and development outcomes.
    Solutions-oriented individual, with strong strategic thinking capabilities.
    Demonstrated effectiveness managing a diverse team of staff, consortium partners and local implementing partners, building a cohesive and results-oriented team to deliver on complex programming result.
    Experience working with a diverse range of community members to discuss sensitive and delicate topics in a conflict-sensitive manner.
    Excellent writing and reporting skills.
    Excellent verbal and inter-personal communications skills.
    Demonstrated sensitivity, skill, and experience working within different cultural settings and navigating public affairs and communications on sensitive issues.

    Success Factors
    The successful candidate will have strong policy influencing skills as demonstrated by the ability to analyze complex issues and work with a diverse group of policy makers to craft policy solutions to achieve program objectives related to security, violence preventions and vulnerable groups. S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps. S/he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions while working remotely from country leadership.

    Master’s degree in Peace Building and Conflict Resolution or related discipline.
    At least 5 years experience working on countering violent extremism programming, conflict mitigation and resolution, and/or violence reduction and prevention programs.
    Demonstrated experience working to influence local and national government policies to promote peace-building and development outcomes.
    Solutions-oriented individual, with strong strategic thinking capabilities.
    Demonstrated effectiveness managing a diverse team of staff, consortium partners and local implementing partners, building a cohesive and results-oriented team to deliver on complex programming result.
    Experience working with a diverse range of community members to discuss sensitive and delicate topics in a conflict-sensitive manner.
    Excellent writing and reporting skills.
    Excellent verbal and inter-personal communications skills.
    Demonstrated sensitivity, skill, and experience working within different cultural settings and navigating public affairs and communications on sensitive issues.

  • Research, Design and Strategic Learning Lead-Kenya System Strengthening and Institutionalization Lead-Kenya

    Research, Design and Strategic Learning Lead-Kenya System Strengthening and Institutionalization Lead-Kenya

    Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.Now, and for the future.
    Program / Department Summary
    Mercy Corps anticipates applying for funding for a five-year USAID Food for Peace Activity to support agriculturalists, agro-pastoralists, and pastoral households living in Northern Kenya. The program will be an integrated food security activity with a goal of achieving food security in the target counties in Kenya, through community level governance, preventing chronic malnutrition, sanitation and hygiene and sustainable livelihoods.
    General Position Summary
    The Research & Design and Strategic Learning Lead will be responsible for formative research activities, collaboration, and learning across all projects those results in locally adapted programmatic approaches for reducing acute malnutrition. The researcher must be proficient in creative and rigorous research design, familiar with relevant measurement approaches, and experienced in translating evidence into improved practice. S/he will ensure the program results in intentional and adaptive learning, and that findings are disseminated broadly. S/he will be responsible for improving peer-to-peer learning, knowledge sharing and application, activity-based capacity strengthening, evidence and data utilization, and collaborating, learning and adapting (CLA). This position will play a key role in helping build an environment of evidence-based programming and adaptive management at all levels.
    Essential Job Responsibilities
    Strategy & Vision

    Provide technical leadership to formative research activities, refinement of the Theory of Change, and development of a locally adapted programmatic approach to reducing acute malnutrition
    Facilitate active, intentional, and adaptive learning within and across the program’s multi-sectoral activities.

    Program Management

    Ensure appropriateness and rigor of research methods and that program quality standards are adhered to.
    Oversee data collection and analysis and ensure research results are useful and applicable for making program design decisions.
    Lead refinement of the Theory of Change and ensure that Phase 1 research and pilot findings are incorporated into sound, evidence-based programmatic design for the Phase 2 Transition Plan and Phase 2 Implementation.
    Coordinate and collaborate with research staff, the Technical Steering Committee and Government of Kenya and USAID stakeholders and partners.
    Develop the program’s learning agenda, including surveys, case studies and other tools to evaluate program impact, trends and lessons. Provide comprehensive analysis of learning outcomes to inform program interventions.
    Establish systems and methods for active, intentional and adaptive learning within and across the program’s multi-sectoral activities.
    Set up a system of regular program quality audits.
    Organize and/or lead regular training and other capacity building events for program staff to improve program quality, and support other departments to take the lead in developing and implementing capacity-building activities to improve program management processes.
    Work directly with the leadership team to plan, design, and or/manage specific CLA strategies and activities, such as supporting incorporation of technical, contextual and experiential learning into technical strategies, interventions, and processes.
    Proactively support learning and information sharing across geographies, program purposes, and other awards and with other implementers.
    Support the creation of an evidence-based learning culture through consistent analysis of lessons learned and best practices to encourage adaptive management.
    In coordination with the M&E team, disseminate research and evaluation findings to program team and stakeholders.
    Contribute to program visibility and advocacy work by assisting in dissemination of program research and learning information. Represent Mercy Corps in research and learning forums with the broader humanitarian and development community.

    Team Management

    Develop and oversee implementation of capacity building strategy for team members that promotes a culture of learning through systematic analysis and reflection of program data and lessons learned.
    Assist team members with information, tools and resources to improve performance and reach objectives.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Hire, orient and lead team members as necessary.

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility
    DFSA Program Team
    Accountability
    Reports Directly To: Chief of Party
    Works Directly With: Sector leads/senior managers, field teams, MEL team, finance and operations team, partner organizations, other implementers, Mercy Corps HQ Research & Learning and Performance and Quality Teams
    Knowledge and Experience

    D. in development studies, international relations, agriculture, nutrition, public health or related discipline with minimum 3 years applied research experience (or Master’s degree with over 5 years of research experience in international humanitarian and development programs).
    At least 5 years of experience working in international development or humanitarian aid, including at least 2 years in the field.
    Knowledge of the latest thinking and methods in the field of applied research and impact evaluation of humanitarian and development programs, with a focus on food security.
    Demonstrated skills with quantitative and qualitative research methodologies, including experience with experimental and quasi-experimental research designs.
    Proficiency using SPSS, STATA, or other statistical analysis package.
    Extremely strong writing skills, including past experience publishing.
    Demonstrated ability to communicate research to multiple audiences, including policy makers, practitioners and academics.
    Familiarity with the concept of adaptive management/CLA, and demonstrated experience using a mix of informational sources and research methods to analyze the program’s progress, communicate findings to a range of external and internal stakeholders, and apply learning to work planning.
    Experience providing leadership, supervising staff, managing multiple complex program components, and convening people across technical teams to build consensus and achieve an outcome.
    Preference for experience with USAID-funded programs.
    Experience in the Kenya or Horn of Africa required and Kenya national preferable.

    Success Factors
    The successful Research, Design and Strategic Learning Lead will have a demonstrated ability to lead and communicate effectively with team members and other stakeholders of varied work styles and cultures, follow procedures and meet deadlines with flexibility and creativity in planning and problem solving. S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, and be accountable for results, understand the larger picture while remaining focused on the details, problem solving, work within a complex and sensitive setting and to follow laws and security protocols. The most successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
    Living Conditions / Environmental Conditions
    The Research, Design and Strategic Learning Lead is based in Nairobi with 50%+ travel to implementation areas. The location is accompanied and secure. Housing is individual accommodation with unlimited freedom of movement beyond the house/office. There are numerous International schools in Kenya. Staff have a relatively high degree of access to health and utility services (hospitals, clinics, electricity, water, etc.). This position requires frequent travel by road and air to field offices in less secure environments, where basic amenities are lacking (no running water, and limited electricity without generators). This position is not eligible for hardship and/or R&R benefits.

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  • Monitoring, Evaluation and Learning Lead – Kenya

    Monitoring, Evaluation and Learning Lead – Kenya

    Program / Department Summary
    Mercy Corps anticipates applying for funding for a five-year USAID Food for Peace (FFP) Activity to support agriculturalists, agro-pastoralists, and pastoral households living in Northern Kenya. The program will contribute to the goal of achieving food security in the target counties in Kenya, through integrated interventions in community level governance, preventing chronic malnutrition, sanitation and hygiene and sustainable livelihoods.
    General Position Summary
    The MEL Lead will provide technical expertise and leadership to generate and analyze quality evidence and data through monitoring, assessments, and evaluations to a five-year, multi-million dollar USAID/Food for Peace funded Development Food Security Activity (DFSA). S/he will manage staff, resources and coordinate closely with partners to fulfill the M&E requirements of the program as well as promote evidenced-based decision-making, adaptive management, and a culture of learning.
    Essential Job Responsibilities
    MEL Management and Leadership

    Work closely with the Chief of Party to ensure that program deliverables are being met according to established plans.
    Sit on the program board and provide advice and guidance to ensure the program is on time, on scope, and on budget.
    Plan and lead all MEL activities. Set-up and oversee the MEL system, including all tools and data collection processes.
    Supervise all sub-contractors involved in data collection activities, including routine monitoring systems, annual surveys, evaluations, and review their standards for data collection.
    Update MEL and project management systems to reflect program progress and needs; ensure proper usage of these systems by program staff.
    Perform advanced analysis of program quantitative and qualitative data. Present analysis and periodic reporting in consultation with technical staff.
    Assist team members with information, tools and resources to improve performance, impact, and reach.

    DATA QUALITY AND MANAGEMENT

    Develop and implement Data Management Plan, including data flow diagrams, Standard Operating Procedures, Data Quality Assurance, and PIRS.
    Oversee development and implementation of appropriate tools and systems for data collection, management, validation and analysis of performance indicators.
    Promote responsible data practices and comply with Mercy Corps and industry data collection, file storage, and information sharing standards.

    Team Management

    Train project team members and partners on the importance of MEL and their respective MEL responsibilities.
    Hire, orient, and directly manage MEL staff in day-to-day MEL activities and develop capacity of this team.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Work closely with the program, administration, and operations teams to ensure successful support for MEL functions.

    Learning and Adaptive Management

    Be the focal point for developing, updating and fulfilling a program-wide learning agenda, ensuring consistent application of the learning agenda through program design, implementation, assessment and communication across all program staff.
    Play a leadership role for the program in communicating learning and participating in learning events, including workshops, conferences and annual learning events with program and Kenya stakeholders.
    With COP, develop culture and systems for collaborate, learn, adapt (CLA) to embed evidenced-based decision-making into the program at all levels. Be a champion of, and visionary for, making program data accessible to and applicable for learning and adaptive management.
    To promote learning, oversee specific learning communications and publications such as case studies, impact studies, blogs, and lessons learned documents, as well as strategies for their use.

    Organizational Learning
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries
    Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility
    DFSA MEL Team
    Accountability
    Reports Directly To: Chief of Party
    Works Directly With: DFSA team, DFSA partners, Mercy Corps Kenya country office, Mercy Corps Kenya MEL manager, and Mercy Corps headquarters support including PaQ/MEL team.
    Knowledge and Experience

    Technical experience leading M&E including building or strengthening monitoring systems, quantitative and qualitative analysis, survey and sample design and effectively promoting evidence-based program management for USAID and other donor-funded programs of similar size and scope.
    5-7 years of relevant work experience
    Knowledge of Food for Peace Title II M&E requirements is necessary. Previous experience in FFP programming strongly preferred included demonstrated experience with developing and operationalizing monitoring and evaluation plans, PIRSs, and IPTTs.
    A master’s degree in a quantitative field (economics, agricultural/development economics, statistics, bio-statistics; nutrition, applied sociology, anthropology, or other relevant subject) with significant training in quantitative methods
    Eight years relevant experience, or a PhD in any of the stated field of study above, with at least six years relevant work experience is required.
    Experience in developing and operationalizing a comprehensive monitoring and evaluation plan including TOCs, logic models, food and nutrition security indicators, M&E plans, data quality assurance, data utilization, and gender integration into M&E.
    Demonstrated experience with large-scale data management systems, including mobile data collection tools, databases, web applications, statistical packages, and visualization platforms (e.g., Tableau, PowerBI),
    Previous staff management experience of similar size teams required, and record of strategic visioning, leadership, and inspiring teams.
    Persuasive written and oral communication in English, including report writing.
    Experience in the Kenya or Horn of Africa preferable.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    Fluency in Swahili preferred.

    Success Factors
    The successful MEL Lead will combine strong technical skills with leadership and management skills. S/he will have an outstanding ability to guide MEL systems to inform program decision-making while also providing evidence for impact. S/he will have proven experience with cross-cultural teams and capacity building, individual staff development, and strong mentoring skills. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
    Living Conditions / Environmental Conditions
    The position is based in Nairobi with 50%+ travel to implementation areas. Nairobi is accompanied and secure. Housing is family accommodation with unlimited freedom of movement beyond the house/office. There are many international schools in Kenya. Staff have a high degree of access to services (medical, electricity, water, etc). This position requires travel by road and air to field offices in often insecure environments with only basic amenities. This position is not eligible for hardship and/or R&R benefits.
    Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

  • Natural Resource Management Officer

    Natural Resource Management Officer

    General Position Summary: The Natural Resource Management (NRM) Officer will be responsible for technical oversight and management of all activities related to natural resources management and ward development planning.
    S/he will work closely with local partners, local communities and County Government Officials to support sustainable natural resource management, climate change adaptation planning and integrated local development planning. The NRM Officer will provide technical assistance and oversight to ensure that common strategies and approaches are applied consistently in all communities.
    Essential Job Functions:
    Program Management

    Oversee the implementation of Ward Development Planning (WDP) process.
    Support the Program Manager in the design of appropriate models for natural resource and climate change adaptation planning based on best practices.
    Conduct NRM and conflict mapping in collaboration with communities and county government.
    Build the capacity of partner staff to undertake WDP approaches.
    Contribute to team work plans and guide successful implementation of natural resource management activities, ensuring teams follow work plans so activities are on time, target and within the approved budget, and program deliverables achieve desired impact.
    Provide technical guidance on natural resource management and ensure that interventions are responsive to stakeholders and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan. Ensure that interventions are evidence-based and adhere to adaptive management principles;
    Conduct, participate in and/or update conflict and/or NRM assessments, involving a wide variety of stakeholders;
    In collaboration with National Drought Management Authority (NDMA) and county governments, facilitate discussions within communities aimed at promoting Disaster Risk Reduction approaches including for drought cycle management as important components of NRM.
    Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate. Certify all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards;

    Community and County Government Engagement

    Conduct community mobilization and sensitization for the WDP process.
    Engage and support county government in the WDP process and ensure their participation and integration of plans into county priorities.
    Work with County technical departments and leadership to integrate Ward Development Plans (WDPs) within County development plans.
    Engage WAPC members, local leaders and the County Peace Directorate to resolve resource-based conflict and facilitate community dialogues.
    Facilitate planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in.
    Support county government initiatives to develop appropriate policies related to NRM and climate change.

    Partnership

    Link Ward Planning Committees to county government department and other development partners.
    Establish collaborative partnerships with other development partners working on rangelands, NRM and conflict.
    Identify potential opportunities for linkage with other development partners.
    Support and mentor partner staff to implement program activities and build technical skills.

    Program Monitoring

    Support MEL team to develop appropriate monitoring tools for the WDP process, NRM and conflict management.
    Support participatory community based monitoring in the county where initiatives are taking place – organize and coordinate capacity building in relation to community-based monitoring, including experience sharing.
    In coordination with the MEL team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact.
    Document best practices and lessons learned across counties and share with management and team members.

    Influence & Representation

    Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Program Manager and country leadership.
    Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
    Other duties as assigned.

    Supervisory Responsibility: None
    Accountability

    Reports Directly to: Program Manager
    Works Directly with: Program Manager, implementing partners, and Monitoring and Evaluation Team.

    Knowledge and Experience:

    BA/S or equivalent in Natural Resource Management, Development Studies, Disaster Risk Reduction, Conflict Mitigation, Social Sciences or other relevant field.
    A minimum of three years of relevant professional experience in NRM specifically where there is Natural Resource based conflicts with hands on experience in peace building initiatives.
    Strong understanding of the underlying dynamics of NRM, drought cycle management, water and rangeland management and agro-pastoral livelihoods in ASAL areas essential.
    Experience drafting contingency plans with communities is required.
    Experience with Participatory Rural Appraisal or other participatory needs assessment methodologies preferred.
    Strong management skills, including effective personnel management, adaptive management coordination and decision-making, strong facilitation and consensus-building skills.
    Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques.
    Strong understanding of DFID compliance issues.
    Excellent oral and written communication skills, including report writing, in English. Local dialects spoken in West Pokot are strongly desired.
    Previous work experience in Northern Kenya desirable.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

    Success Factors: The NRM Officer will be familiar with the particular challenges of natural resources management in West Pokot County. S/he will combine exceptional management skills and capacity to manage relationships with different stakeholders including implementing partners.
    The position requires an ability to think creatively about improving the management of resources in an inclusive and sustainable way. A heavy emphasis will be placed on coordination with other actors implementing in the areas of intervention including county government.
    The NRM Officer will have the capacity to spark innovative and entrepreneurial approaches to programming and to inspire groups to collaborate closely to implement high-quality programs.

  • Country Director – Kenya Chief of Party, Multi-Year Assistance (Food for Peace) – Kenya

    Country Director – Kenya Chief of Party, Multi-Year Assistance (Food for Peace) – Kenya

    Program / Department Summary
    Mercy Corps began working in Kenya in 2009 to address the societal wounds following the 2007 post-election violence. Since that time, Mercy Corps has built a robust and diverse portfolio in Kenya that is working to address structural causes of poverty and injustice and to strengthen systems that enable men, women and children to access opportunities, participate in and contribute to peaceful democratic processes, and thrive in the face of ecological and social change. To do this, we deliver integrated programming to strengthen market and governance systems, address the root causes of conflict, and equip vulnerable populations- in particular youth, women, adolescents and marginalized social groups- with the skills, opportunities and resources they need to be healthy, productive and to drive the development of their communities. Working with a diverse base of donors that includes the UK Department for International Development (DFID), European Commission (EC), United States Agency for International Development (USAID), United States Department of State (USDS), Google.org, MasterCard Foundation, Coca Cola Africa Foundation, and Nike Foundation, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. We work closely with the private sector, civil society and governance structures at local and national levels to facilitate change and ensure that opportunities are inclusive of all Kenyans.
    General Position Summary
    The Mercy Corps Kenya Country Director is an innovative and visionary leader responsible for resourcefully managing all programming in Kenya to deliver impact, harness innovative solutions and influence lasting and systemic change. Building on a strong foundation of programming that has improved the lives of more than 650,000 Kenyans, s/he will continue to oversee the delivery of high-impact, multi-sector programming that is accountable to both beneficiaries and donors. Placing a high value on innovative solutions to development issues and creative partnerships, s/he will position Mercy Corps to access funding opportunities that strategically connect programs into a cohesive country portfolio, guided by a long-term strategy. With a total budget of approximately $20 million, the Country Director has full supervisory responsibility for the country team, and is responsible for building a cohesive team that works together to deliver high-impact programming across the country.
    Essential Job Responsibilities
    Strategy & Vision

    Communicate a clear and compelling vision of Mercy Corps’ strategy for Kenya to inspire team members, donors, government stakeholders and partners to support the country objectives and development.
    Build strategic partnerships and relationships to achieve the vision outlined in the country strategy.
    Set direction for the country team by prioritizing and organizing actions and resources to achieve the objectives outlined in the country strategy.
    Lead country strategy development and annual country planning using a collaborative process.
    Leverage headquarters and regional technical support teams to support program design and delivery in line with Mercy Corps’ best practices.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcome. Remain current with development thinking, including adaptive management, systems thinking, complexity, social impact, value for money, etc.
    Develop and organize activities to secure resources for programs and convince stakeholders to provide support.

    Team Management

    Develop the capacity of the team, deepen understanding of their roles and support career  development.
    Assist team members with information, tools and resources to improve performance and reach objectives.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one-on-ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
    Hire, orient and lead team members as necessary. Ensure that staff onboarding is timely, comprehensive and consistent

    Program Operations Management

    Apply Mercy Corps’ M&E principles and framework to programs and ensure the country’s overall strategy includes effective, timely reporting systems for all donors.
    Ensure effective, transparent use of resources in compliance with Mercy Corps and donor policies/procedures.
    Oversee budget management of sub-grantees/sub-contractors, if applicable.
    Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations.
    Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
    Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
    Support country teams to improve data collection, management, and use to build a culture of adaptive management, high-quality program performance, and learning.

    Finance & Compliance Management

    Coordinate overall country budget; manage budget within approved spending levels and establish an annual cash flow plan to ensure a steady and adequate supply of funds for program activities.
    Build and maintain operational structures that ensure proper segregation of duties between finance, administration and logistics and fully support field programs.
    Build and maintain an environment of collaboration among program, finance, operations and human resource team members resulting in optimal support for program activities.
    Ensure program implementation is on time, on target and on budget, using effective M&E systems to reach desired impacts.
    Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
    Ensure compliance with donor and Mercy Corps regulations related to programming.
    Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
    Work with auditors to facilitate their work and then work with the country team to make changes based on their findings and recommendations.

    Influence & Representation

    Represent Mercy Corps programs with national and international media and participate in community activities as appropriate.
    Develop and maintain productive and collaborative relationships with internal and external constituents such as private partners, consortium partners, local governments, foundations, the private sector, and other stakeholders.
    Anticipate needs, understand donor pool and contribute to shaping donor’s views on development.
    Explore, evaluate and present innovative funding opportunities that support the objectives for the country as a whole.
    Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
    Maintain high ethical standards and treat people with respect and dignity.
    Exhibit awareness of his/her own strengths and development needs.
    Communicate effectively to ensure overall project targets and donor obligations are met.

    Security

    Liaise with the VP of Operations, Regional Program Director, and Africa Security Advisor on crucial events, high-risk periods, and incident reporting and security policy changes.
    Manage security and safety of the entire country team and Mercy Corps assets according to best practices, MC operating standards and field realities.
    Ensure the safety and security of staff members through regular review and adaptation of security protocols and procedures including the country security plan. Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries
    Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility: 9 direct (BRACED Program Director, Chief of Party LMS, PEACE III Program Director, EUTF Program Manager, Google Impact Labs Program Manager, Operations Manager, Finance Director, Human Resources Manager, Program Quality and Learning Manager) and 100 indirect staff.
    Accountability
    Reports Directly To: Deputy Regional Program Director
    Works Directly With:, HQ-based Program, Operations, Finance, Compliance, Fundraising and Technical Support Unit; Staff involved in multi-country and complex programming (based in Uganda, Ethiopia, Jordan, etc.)
    Knowledge and Experience

    BA/S or equivalent in relevant field required; MA/S preferred.
    7-10 years of field experience in international relief and development programs, including demonstrable success in managing (large, complex, transitional) development programs.
    5 years of senior-level leadership, capacity building and field management experience.
    Demonstrated success managing and bringing together a multi-cultural team with team members in multiple offices.
    Demonstrated success representing complex programmatic objectives to diverse stakeholders in order to position Mercy Corps as a strong implementer and thought-leader with donors, development partners, government and other stakeholders.
    Successful and proven negotiation, communication and organization skills.
    Demonstrated experience multi-tasking and success in securing funding for country programs.
    Demonstrated success working effectively and respectfully with host country government,private sector, INGO, NGO partners and other stakeholders in complex environments.
    Proven skills in financial and grants management; prior experience with USAID, DFID, and other key donors preferred.
    Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
    Excellent oral and written English skills required; proficiency in Kiswahili is a plus.
    Ability to work effectively with an ethnically diverse team in a sensitive environment.
    Previous work experience in countries where travel to insecure areas is required, and management of programs in insecure locations.
    Capacity to respond to emergency and disaster situations as appropriate.

    Success Factors
    The successful Kenya CD will skillfully represent programmatic priorities of the agency to donors and regional partners while providing effective leadership to the Mercy Corps program team. S/he will have high emotional intelligence, constructive mentoring skills and proven experience with capacity building and will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. The role is a hands-on position and success will be determined by the level of direct engagement in program development, oversight of projects, fundraising for new projects and representing the agency to stakeholders. The successful CD should welcome multi-tasking and taking an active role in program design and overarching strategy. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
    Living Conditions / Environmental Conditions
    The CD is based in the capital city – Nairobi. The location is accompanied and secure. Housing is family accommodation with unlimited freedom of movement beyond the house/office. There are many international schools in Kenya. Staff have a high degree of access to services (medical, electricity, water, etc). This position requires 35% travel by road and air to field offices in often insecure environments.
    Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

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  • Regional IT Systems Administrator – Africa

    Regional IT Systems Administrator – Africa

    Program / Department Summary: The Information Technology (IT) team coordinates, facilitates, and supports the agency’s use of information and communications technology to achieve agency goals.
    We provide planning and technical assistance to Mercy Corps country programs and collaborate with HQ departments to implement and support the agency’s strategic initiatives. We work to strengthen the agency’s abilities to use Internet-based information services.
    General Position Summary: The Regional IT Systems Administrator maintains the current IT systems in the Mercy Corps Africa field offices and ensures the proper functioning of equipment, networks, data backups, network security, IT Policy and Disaster recovery plan to meet office needs and demands in coordination and synchronizing system with the Global IT System Delivery Manager, Head of Office and Operations Director/Manager.
    Essential Job Responsibilities
    General

    Read and understand the Mercy Corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies.
    Assist setting up effective field connectivity infrastructure such deploying Cisco Meraki Appliances and other Mercy Cops standard Infrastructures such as local data servers.
    Regularly coordinate with the Local IT Administrators to ensure anti-virus programs are updated and the entire network and computers are virus-free.
    Assist Local IT Administrator establishing a clear, back-up policy for the Mercy field Corps offices and undertake the necessary steps for this activity including designing a schedule and materials list. Ensure back up and archives are validated, and stored as scheduled.
    Undertake the repairing and maintaining of various LAN, internet systems and general IT maintenance and training– as per needs outlined by the Head of Office and Operations Manager.
    Assist Local IT Administrators repairing of computers and IT equipment at country level, when possible – facilitate and advise on best, safest and most economic solutions in consultation Country Operations Manager.
    Maintain Mercy Corps Standards Wide Area Network and Local Area Network for all Mercy Corps field offices. Do not change core designs and configurations without written approval from the Global IT System Delivery Manager and Head of Office/Operations Manager.
    Identify equipment and accessories required for the smooth functioning of computers and IT equipment in Mercy Corps field offices. Facilitate the purchase of items through the Procurement Department.
    Maintain Mercy Corps Email platform applications and assign addresses as instructed by Global IT System Delivery and Mercy Corps Helpdesk.
    Assist in administration functions as needed; assist logistics staff in inventorying and tracking IT assets.
    Provide guidance to Local IT Administrator maintaining proper documentation of all IT equipment including; system profiles, warranties and IT stock/accessories; Organize and maintain central filing system of satellite systems in MC office.
    Assist in the identifying specification, relocation and assembly of any equipment including computers, printers, accessories and satellite systems in all offices, as required.
    Hire and orient Local Field IT Admins and coordinate with country offices in setting up work plans, monitoring progress and evaluating annual performance.
    Strengthening the skills of Local IT Administrators by providing regular ICT training on computer networks, server setup, data backups, antivirus deployment, ICT policies, ICT standards and disaster recovery plans.
    Possess in depth knowledge of satellite links and able to recommend and support VSAT platforms in remote field locations.

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries
    Mercy Corps team members are expected to support all efforts toward accountability, specifically  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Supervisory Responsibility: No direct supervisory responsibility; provide indirect supervision of local field IT admins through participation in hiring and performance evaluations, training and frequent communication.
    Accountability
    Reports Directly To: Global IT Service Delivery Manager
    Works Directly With: Field IT Administrators, Field Operations Managers and Head of Offices.
    Knowledge and Experience

    A minimum of three years’ experience in information technology system (IT).
    A relevant university degree in computer sciences is desirable.
    Good knowledge of bandwidth management, traffic shaping, Quality of Services, Firewall, and MutiWAN configurations.
    Good knowledge of setting up and configuring Cisco Meraki Appliances such as MX, MR. MS, etc.
    Experience in both hardware and software requirements in local area networking (LAN); experience in the configuration of internal email system as per the local area networking (LAN).
    Exclusive knowledge of internet, proxy, pop mail, and TCP/IP settings, Linux and windows applications.
    Experience for upright maintenance of all internet account, Logins and account status.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
    Ability to troubleshoot, plan and design low maintenance systems is a must.
    Ability to provide IT trainings and other related capacity building course to local IT Administrators.
    Ability to trouble-shoot and maintain both wireless and cable connections is required.
    Must understand, follow and implement existing policies on IT equipment use and best practices.

    Success Factors
    The successful candidate will have a sense of understanding of Field IT Operations in Africa and be able to make rational decisions even under pressure.
    She/he will be able to coordinate with Mercy Corps field Operations, Programs and Senior Management effectively moreover the position requires a team player, commitment, and someone who is a step ahead in terms IT service delivery, IT Security and IT Deployment plans.

  • Grants Manager

    Grants Manager

    Location: Wajir County
    This position is contingent upon receipt of funding and donor approval.
    Program / Department Summary: Mercy Corps began working in Kenya in 2008 to address the societal wounds following the 2007 post-election violence. Since that time, Mercy Corps has built a robust and diverse portfolio in Kenya that is working to address structural causes of poverty and injustice and to strengthen systems that enable men, women and children to access opportunities, participate in and contribute to peaceful democratic processes, and thrive in the face of ecological and social change.
    To do this, we deliver integrated programming to strengthen market and governance systems, address the root causes of conflict, and equip vulnerable populations- in particular youth, women, adolescents and marginalized social groups- with the skills, opportunities and resources they need to be healthy, productive and to drive the development of their communities.
    We work closely with the private sector, civil society and governance structures at local and national levels to facilitate change and ensure that opportunities are inclusive of all Kenyans.
    Mercy Corps seeks to implement a 5-year, 20 million GBP program funded by the UK Department for International Development (DFID) entitled Reducing Insecurity (and Violent Extremism) in the Northern and Coastal Regions of Kenya (RE-INVENT). RE-INVENT aims to enhance Kenyan capacity and capability at the national, county and local levels to address five types of inter-related violence: inter-communal conflict, weak community-police relations, violence against women and girls (VAWG), violent extremism and election related violence.
    It will support the continued advancement of police reforms to improve the management, oversight and accountability of the police force.
    General Position Summary: The Grants Manager works under the guidance and supervision of the RE-INVENT Program Director, working closely alongside the Finance Director, Consortium members and the Mercy Corps Finance team in Kenya. He/She will be based in Wajir with significant travel to the field.
    Essential Job Responsibilities
    Process

    Work closely with the Program Director and Program Manager to develop and administer a comprehensive sub-grant strategy to support downstream partners with the implementation of project activities.
    Conduct day to day management and implementation of the grants work plan, including identification of potential partners, administration of the proposal process, administration of the sub-award process, and partner capacity-building.
    Propose revisions to grant processes and procedures based on experience and lessons learned and coordinate proposed changes with the Program Director and Finance Director

    Pre-Award

    Conduct a pre-award assessment for pre-approved sub-recipients.
    Work closely with the technical team to identify potential areas of support, eligibility and evaluation criteria.
    Work with selected grantees to ensure budgets are in line with program activities and that costs are reasonable, allowable and allocable.
    Conduct due diligence assessments on all grants including business feasibility, evaluate environmental requirements and document negotiation process for all prospective grantees.
    Work closely with the M&E Team in developing M&E plans to ensure that they are contributing to specific indicators and outcomes

    Post-Award

    Conduct post-award trainings for the sub-recipients on grants administration, applicable donor regulations and reporting requirements.
    Identify sub-recipient/grantee capacity building needs and provide technical assistance where needed and trainings to assure compliance and technical skill-building.
    Review sub-recipient/grant reports for accuracy and completeness and regularly monitor their budgets vis-a-vis financial reports and process payments/reimbursements as appropriate.
    Conduct grantee site visits as appropriate including technical support and financial monitoring of grants and cost share to ensure proper accounting of grant funds awarded.
    Maintain complete and accurate files for all sub-recipient/grant files as per the Field Finance Manual.
    Serve as primary point of contact for all correspondence and notifications to grant applicants and grantees.

    Close-out

    Coordinate the close-out of sub-recipients/grants. This will involve preparing relevant close-out documents for approval such as disposition documentation, modification agreements on close out, close out checklists, release of liability documentation etc.

    Other

    Responsible for the preparation of monthly and quarterly reports for grant activities that feed into the overall program report.
    Ensure that grant activities comply with Mercy Corps and partner internal policies and procedures, as well as DFID rules and regulations.
    Participate in the development and implementation of the program’s annual work plans.
    Coordinate RE-INVENT expenditure verification and project audits
    Ensure that field staff are familiar with grants management procedures.
    Any other duties as may be assigned.

    Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Supervisory Responsibility: None
    Accountability

    Reports directly to: Program Director
    Works directly with: Program Director, Program Manager, Field Finance/Grants Team, Program Teams, Implementing Partners.

    Knowledge and Experience

    A Bachelor’s degree in Business Administration, Finance, Economics or relevant field; advanced degree preferred.
    Professional accounting certification CPA (K).
    At least seven (7) years of demonstrated professional experience managing grants, subcontracts, procurement and compliance with donor regulations, preferably DFID-funded projects
    Strong Accounting skills and experience, including management of the general ledger, journal entries, payables and balance sheet.
    Demonstrated experience applying clauses and negotiating without heavy management oversight including developing amendments and modifications as a result of negotiations.
    Experience providing capacity-building training to staff and local organizations.

    Required Competencies and Skills

    Grants Administration
    Knowledge and application of best practices in grant management.
    Demonstrated knowledge of DFID financial and management systems, regulations and reporting requirements. Evidence of ability to be creative and flexile within those requirements.
    Analytical capabilities with accounting procedures and processes for structuring projects.
    Knowledge of grants management software and information technology skills.
    Management and Communications. Ability to communicate technical, budgetary and program details to staff, grantees and applicants.
    Ability to design and implement effective workflow processes and procedures.
    Capability to foster an atmosphere which recognizes and respects cultural and individual differences.

    Other

    Proven abilities in analytical, excel and reporting skills.
    Sound judgement with regards to budget and program issues.
    Strong analytical and computer skills, with emphasis on budget and financial analysis and advanced computer skills in MS Office, particularly Excel.
    Fluency in the English Language, excellent communications and interpersonal skills.

  • Monitoring, Evaluation and Learning Officer

    Monitoring, Evaluation and Learning Officer

    PROGRAM/DEPARTMENT SUMMARY:
    Youth Impact Labs is a partnership between Mercy Corps and Google.org launched in 2017 to catalyze the creation of new work opportunities for young people by leveraging technology. Impact Labs operates from Amman and Nairobi as strategic regional hubs for the Middle East and East Africa. Impact Labs aims to think big, take risks, and test bold solutions by approaching underemployment and unemployment through a business-oriented innovation lens. We seek to build a strong regional pipeline of innovators ready to create high- impact, scalable employment opportunities across various markets – for today’s youth and generations to come. We are focusing on digital marketplaces and platforms that offer services to micro and small businesses; agricultural supply chain management; and digital work.
    GENERAL POSITION SUMMARY:
    The Monitoring, Evaluation and Learning (MEL) Officer will work with the Mercy Corps program team as well as our local partner organizations to ensure the collection of quality M&E data for the program. The MEL Officer will be responsible for supporting the Impact Labs program with monitoring and data collection, lead in design of surveys, analyze data to provide insight to program team and contribute to report writing. S/he will ensure that performance monitoring and results reporting tools and processes across the entire program are in place, effectively implemented and well synchronized between the two program sites. The MEL Officer will be an integral member of the program team’s learning, reflection processes, and promoting accountability to beneficiaries and the donor.
    ESSENTIAL JOB FUNCTIONS:

    MONITORING AND EVALUATION

    Lead in the design/review of MEL system for partners involved in the implementation of the program
    Develop metrics for measurement of results for partners using the DCED framework.
    Develop a system for reporting and validating program data (Excel, Tola, Access, etc.)
    Work closely with the program teams and local partners, to ensure effective monitoring, evaluation and reporting of program activities and results.
    Develop and deploy tools for data collection using mobile technology especially ONA and Google Forms.
    Coordinate reporting with local partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission.
    Compile progress against indicators and report back to the team according to the monitoring plan.
    Develop Data Quality Assessment Plan.
    Perform spot checks on the team’s data collected and reports each month.
    Actively participate in any additional evaluation M&E activities including but not limited to baseline surveys, mid-term, end line surveys, evaluations, households’ surveys

    PROGRAM SUPPORT

    Build the capacity of all relevant team members to implement program monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents.
    Build the capacity of our local partner organizations through ongoing training and support on: monitoring tools, entering program data into databases, the development of reports and other documents.
    Document lessons learned and success stories on the project.
    Ensure adherence to program management minimum standards in carrying out his/her duties, advising and supporting other staff in the same as required.

    Other duties as assigned.
    RESEARCH AND LEARNING

    Contribute to learning/research agenda.
    Conduct research and prepare practical reports for dissemination based on experiences from program implementation.
    Together with the program implementation team, generate key learnings about the program’s implementation, approach, and interaction with the tech-enabled youth employment ecosystem.
    Package and disseminate research finds/learnings to Mercy Corps and other program stakeholders.

    ORGANIZATIONAL LEARNING
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    ACCOUNTABILITY TO BENEFICIARIES
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility
    None
    Accountability
    Reports Directly to: Post Investment and Learning Advisor with a dotted line to Senior Roving MEL Officer
    Works Directly with: Impact Labs Program Team, Senior Roving MEL Officer, Program Quality and Learning Manager and Implementing Partners.
    Knowledge and Experience

    BA/S or equivalent, preferable in Monitoring and Evaluation, Business administration, Economics, Statistics, Population Studies, Demography or Development studies.
    3 – 4 years’ program monitoring and evaluation experience.
    Must have good writing, analytical and communication skills.
    Previous experience working with on donor funded programs is preferred.
    Relevant experience in field survey/data collection (qualitative and quantitative) techniques, data entry, data verification, and analysis.
    Good understanding and skills at database management with specific emphasis on beneficiary tracking.
    Experience designing and implementing surveys.
    Strong computer literacy with a full knowledge of MS Office applications. In addition to Microsoft Excel, the incumbent should demonstrate fluency in use of at least one data management software including Ms Access, SPSS, STATA.
    Experience in youth employment programming will be an added advantage

    Success Factors
    A successful team member will be conscientious, with excellent judgement, capable of multi-tasking, prioritizing, problem-solving and attention to detail with strategic vision. S/he must have the confidence, and humility, to work effectively with a large variety of people who will be diverse culturally, economically and in social status. S/he must be sensitive to political and cultural nuances and be able to consistently apply excellent judgment to a variety of demanding and fast-changing situations.

  • Project Coordinator

    Project Coordinator

    Job Description
    This position is contingent upon receipt of funding and donor approval.
    Program / Department Summary: Mercy Corps seeks to implement a 5-year, 20 million GBP program funded by the UK Department for International Development (DFID) entitled Reducing Insecurity (and Violent Extremism) in the Northern and Coastal Regions of Kenya (RE-INVENT).
    RE-INVENT aims to enhance Kenyan capacity and capability at the national, county and local levels to address five types of inter-related violence: inter-communal conflict, weak community-police relations, violence against women and girls (VAWG), violent extremism and election related violence. It will support the continued advancement of police reforms to improve the management, oversight and accountability of the police force.
    General Position Summary: Under the direction and management support from Violence Reduction Technical Advisor, the North-Eastern Regional Project Coordinator will be responsible for the overall county-level planning, coordination, implementation, and monitoring and evaluation of the RE-INVENT project within the North-East Region comprised of Wajir, Mandera and Garissa.
    The North-Eastern Regional Program Coordinator will provide strategic leadership, oversight and technical guidance to program partners and will lead engagement with county government stakeholders to promote violence reduction strategies cutting across the five types of violence mentioned above.
    The position will require day-to-day coordination with project partners to support quality program delivery, and will work with senior management to develop a regional strategy to meet the overall program goals within the targeted counties. S/he will be the primary liaison with county government officials.
    Responsibilities
    Program Management

    Provide overall managerial leadership for the project at the regional level, ensuring partners follow work plans so activities are on time, target and within the approved budget, and project deliverables achieve desired impact.
    Lead effective coordination, collaboration and integration among all partners.
    Partner with county-level government and communities in areas of operation to engage around programming and policy needs.
    Ensure effective and timely monitoring, documenting and reporting on all project activities as per the policies and practices of the consortium lead, Mercy Corps, DFID and the government.
    Provide timely updates to supervisor on progress and issues, identifying risks and proposing solutions for action and early resolution.
    Attend regular project coordination meetings in Nairobi as well as facilitate planning meetings and workshops with government, NGOs, private sector and community partners to revise plans and promote partner acceptance/buy-in.
    Regularly visit field sites to assess progress of activities and provide formal and informal feedback.

    Strategy and Vision

    Provide strategic direction and vision to guide the program implementation strategy and technical approach within the region in order to address the five inter-related forms of violence mentioned above.
    Set direction by prioritizing and organizing actions and resources to achieve objectives and contribute to the overall program strategy development.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

    Program Quality

    Support partner capacity building around key technical approaches and activities to be implemented by partner organizations at the community level.
    Help maintain standards of program delivery that apply agency priorities and comply with relevant regulations and requirements.
    Support program staff and partners to understand and implement best practices for peacebuilding/conflict mitigation programming and to incorporate best practices throughout the program cycle.

    Influence & Representation

    Engage with national, county and community stakeholders to advance policy reforms related to police reform, intercommunal violence reduction, violence against women and girls, violent extremism and election related violence.
    Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.

    Training and Capacity Building

    Enhance the project teams’ capacity by designing and leading technical training sessions for local partners and providing ongoing coaching and mentoring.

    Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Supervisory Responsibility: Regional Coordinators in Turkana, Wajir and Mombasa counties
    Accountability

    Reports Directly to: Mercy Corps’ Violence Reduction Technical Advisor
    Works Directly with: Chief of Party, MEL Manager, Finance and Sub-grants Manager, local and national government officials, local civil society organizations, implementing partners and communities.

    Job Qualifications

    Masters Degree or equivalent in Peace Building and Conflict Resolution or related discipline.
    A minimum of 5 years experience working on conflict mitigation and resolution, violence reduction and prevention programs, countering violent extremism, police reform, etc.
    Strong managerial skills, including effective personnel management, adaptive management, coordination and decision-making.
    Experience coaching and working with a diverse team of staff, consortium partners and local implementing partners, building skills and capacity to deliver on complex programming results.
    Solutions-oriented individual, with strong strategic thinking capabilities.
    Experience with policy engagement and influencing in fields related to violence reduction and conflict mitigation, with a range of stakeholders including public institutions, county government, and local government.
    Experience working with a diverse range of community members to discuss sensitive and delicate topics in a conflict-sensitive manner.
    Excellent and persuasive oral and written communication skills, including report writing, in English and other language(s), as required;
    Spoken fluency is Swahili is required and primary local dialects in the respective counties is strongly preferred;
    Previous experience working in the North-eastern counties is strongly desired;
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members;
    Ability to work comfortably in a sometimes tense and changing security environment is required.

    Success Factors: The successful Regional Project Coordinator will have a strong understanding of project approaches and represent the project professionally at all times. S/he will have experience engaging with stakeholders at the national, county and community level to design and implement reforms aimed at strengthening community security, building relationships between police and communities, and tackling the root causes of violence and conflict in Kenya.
    S/he will combine exceptional management skills and capacity to manage relationships with different stakeholders. A heavy emphasis will be placed on coordination with other actors implementing in the areas of intervention. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
    Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority. S/he will be committed to working closely and collaboratively with the County Government structures and our lead partner.

  • Drivers Coastal Regional Project Coordinator North-Eastern Regional Project Coordinator Community Facilitator

    Drivers Coastal Regional Project Coordinator North-Eastern Regional Project Coordinator Community Facilitator

    Job Description

    Location: Marsabit County, Garissa
    Program / Department Summary: The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for all administration and logistics operations is the prompt and effective provision of support services to Mercy Corps’ beneficiary populations in compliance with donor rules.
    General Position Summary: The driver work within the Operations department of the logistics support structure to provide safe, transport services for Mercy Corps program and support staff in the respective field location. The driver will adhere to all traffic and Mercy Corps safety rules and follow the transport guidelines required by the Mercy Corps operations department.
    Essential Job Functions:

    Operate Mercy Corps vehicles as assigned by supervisor.
    Maintain vehicle log-sheets in accordance with Mercy Corps policies/regulations.
    Check the vehicle conditions after each trip/routinely – report needs and problems to logistics team.
    Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
    Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
    Keep the vehicle ready, clean and on standby – ready for use at all times.
    Assist, as required, with logistics in the office daily workloads.
    Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
    Report all maintenance needs of the vehicle to transport management on a regular basis;
    Undertake field assignments as assigned.
    Responsible for preparing and submitting monthly vehicle fuel and maintenance reports to the Logistics focal point.
    Adherence to all Mercy Corps policies and procedures as outlined in Mercy Corps policies and procedure manuals.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation.
    Other duties as assigned.

    Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility: None
    Accountability:

    Reports Directly To: County Project Coordinator
    Works Directly With: Program and Operations staff team across the field offices as required

    Knowledge and Experience:

    Valid driver’s license and certificate of good conduct
    At least 3 years driving experience with an NGO.
    Experience operating 4×4 vehicles.
    Experience working in and thorough knowledge of Marsabit County is a desired.
    Knowledge of routes, project areas, the NGO and diplomatic community is required.
    Good understanding of English and fluency in local language is required;

    Success Factors:

    Respect and adherence to all safety and traffic rules;
    Excellent sense of judgment;
    Willingness and ability to work effectively with a wide variety of people;
    Excellent interpersonal skills.

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