Jobs Kenya

Website: Website https://www.mercycorps.org/

  • Social, Structural, & Behavioral Change Advisor

    Social, Structural, & Behavioral Change Advisor

    Program / Department Summary: With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a five year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya.

    Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society.

    Mercy Corps’ consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.

    General Position Summary: The Nawiri SSBC for Nutrition Resilience Advisor will provide strategic leadership in the design, development, and execution of a coherent SSBC for Nutrition Resilience Strategy that crosscuts all areas of the project.

    During the first phase of Nawiri, s/he will ensure the program’s research and learning agenda is designed and routinely iterated to build a robust evidence base for informing strategic investments for driving social, structural, and behavioral change.

    This will include championing a determined search for interventions that address social and structural determinants of persistent acute malnutrition that are both amenable to change and scalable, with particular attention to identifying opportunities for testing modifications to existing interventions or platforms.

    Working across all program areas, and in close collaboration with the Learning and Research Teams, s/he will support the Nawiri team to routinely analyze emergent findings of research and learning activities through a systems lens with focus on implications for risks and opportunities related to SSBC.

    Essential Job Functions

    Vision and Strategy

    Support the Deputy Chief of Party (DCoP) by providing vision and strategy to the program approach and how SBCC integrates into the overall technical direction and implementation.
    Forge strong, institutional linkages and maintain a productive working relationship with USAID, Government of Kenya, the CRS consortium, PREG Partners, and other relevant partners in economic and market-related activities.
    Assist in defining and analyzing Nawiri practices and priorities across all partners; identifying opportunities for integration and synergies within other sectors such as nutrition, health, water systems, and governance.
    Collaborate with different program components including research, implementation, Monitoring & Evaluation (M&E) and learning to drive overall effectiveness and coherence of program strategy from inception to scale up.

    Technical Leadership

    In close collaboration with all Nawiri stakeholders, lead in the design, development, execution and iteration of a risk-informed SSBC strategy for improving nutrition resilience that is evidence-based, tailored to local realities, and responsive to risk and opportunities.
    Provide SSBC technical leadership for Nawiri consortium members and county partners, including frequent travel to Samburu and Turkana to provide on-site capacity building and technical assistance.
    Support in the design community-level interventions that target caretakers of children, household and community decision makers, farmers, and community members at large to increase demand for nutritious, diverse, and safe diets.
    Ensure that SBC materials are pre-tested, proven effective, and used efficiently.
    Work with the Monitoring, Evaluation, and Learning Manager to measure and document progress and impact of SBC activities.

    Program Support and Implementation

    Provide leadership and oversight in the development of risk-informed and shock-responsive SSBC tools, materials, and communication channels.
    Provide strategic, technical guidance and direction to the program, ensuring alignment with latest technical information, evidence and approaches in the SSBC field;
    Oversee programmatic and technical aspects related to SSBC activities ensuring SSBC efforts are evidence-based and coordinated, and in line with the Nawiri goal and principles.
    Transfer capacity of SSBC frameworks and approaches within the consortium and across the larger community of practice.

    Team Management and Communication

    Work closely with the Systems Strengthening and Institutionalization Lead and team to cultivate county leaders’ commitments to policies and programs that support nutrition resilience and promote changes in social and structural conditions that contribute to persistent acute malnutrition.
    Work closely with the Strategic Learning Lead to drive the learning agenda within Nawiri and other partners in Turkana and Samburu, and the wider community of practice
    program reports, work plans and budgets as appropriate.
    In accordance with the Deputy Chief of Party, take on representation role on specific coordination forums. Communicate effectively to ensure the program is accurately represented.
    Any other task, as identified in consultation with supervisor

    Security

    Work closely with the country team’s security focal point to promote and maintain systems that promote the safety and security of all team members. Ensure that gender specific needs and interests of program staff in relation to safety and security are identified and responded to appropriately.

    Supervisory Responsibility:

    No direct supervisory responsibility. The SSBC Advisor directly supports Nawiri-based behavioral change staff. Technical oversight of field based activities is undertaken by Nawiri staff and partners.

    Accountability

    Reports Directly To: Deputy Chief of Party
    Works Directly With: Strategic Learning Lead, Research Design Lead, Institutional Strengthening Lead, M&E team, partner agencies, local government, USAID and support departments

    Knowledge and Experience

    A Master’s degree in Behavioral or Social Sciences, Public Health, Social Psychology, Communications, Marketing, Health Communication, Behavioral Economics, or other relevant behavioral/social science field or Bachelor’s degree with at least 7-10 years of additional relevant experience.
    At least 7-10 years of demonstrated experience in designing and implementing SSBC activities, preferably in northern Kenya. Demonstrated success in generating and executing innovative and effective social, structural and behavior change solutions.
    Experience applying a range of SBC approaches, including social marketing and nudges, or a willingness to learn to apply a range of new and innovative SBC approaches.
    Knowledge and understanding of local cultural practices, social networks, and gender and age dynamics in northern Kenya
    Systems thinker with strong analytical skills; flexible and creative in planning and problem solving
    Ability and willingness to travel to the field (Samburu and Turkana) at least 50% of the time.
    Professional fluency in English; Excellent oral and written communication skills.
    Demonstrates patience, diplomacy, tenacity, compassion, determination and a sense of humor
    Excellent written and persuasive oral communication skills in English required.
    Ability to travel for field missions for 30-50% level of effort as needed.

    Apply via :

    recruiting2.ultipro.com

  • Program Director: Girls Improving Resilience through Livelihoods (GIRL) – Nairobi, Kenya

    Program Director: Girls Improving Resilience through Livelihoods (GIRL) – Nairobi, Kenya

    Description

    Program Director: Girls Improving Resilience through Livelihoods (GIRL) – Nairobi, Kenya

    About Mercy Corps

    Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions

    into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

    Program / Department Summary

    Girls Improving Resilience through Livelihoods (GIRL) is a three-year, 10 million dollar program to be implemented in Kenya, Uganda and Haiti that seeks to improve the well-being of adolescent girls and young women by increasing their access to skills and knowledge, health resources, formal education and economic opportunities. GIRL also fosters an enabling environment by working with communities to transform unhealthy social norms and create opportunities for girls to access education and economic opportunity. Key to GIRL is a robust learning and research agenda that reaches across three countries to contribute to the evidence base on what works to secure access to opportunities for adolescent girls within the most marginalized communities and to better understand their contribution to household resilience. This evidence and learning will be shared to elevate Mercy Corps’ influence in the adolescent girl space and to bolster fundraising efforts to scale the model. The GIRL Program Director will lead the successful implementation of the GIRL program across the three target countries, driving innovation and learning to refine a replicable and evidence-based GIRL programming model, and will play a critical role in leading regional and global expansion efforts for Mercy Corps’ adolescent girl programming.

    General Position Summary

    The Program Director will be the overall lead for the GIRL program. S/he will be responsible for ensuring that program interventions across the three country programs are delivered with the highest quality and contribute to a strong evidence base that strengthens MC’s reputation and voice around what works for girls. S/he will provide in-depth technical support to refine and iterate the program model and ensure robust monitoring and evaluation across all target countries to support iteration and adaptation; work closely with the global research team and the program research and learning lead to design and oversee a global GIRL learning and research agenda in collaboration with country MEL teams; foster the sharing of learning, best practices, and evidence across GIRL programs within the two regions; promote the GIRL model and it’s approaches to donors, peers and relevant policy makers; and ensure effective communication and coordination between stakeholders, partners, and the project donor. The Project Director will be responsible for leading a scaling strategy, identifying key fundraising opportunities and driving program expansion across the two regions and beyond.

    Essential Job Responsibilities

    STRATEGY & VISION

    Set a clear vision for the GIRL program and its associated structure to enable impactful programming and effective cross-country learning, working closely with field leadership and teams.
    Working with country PMs, ensure the GIRL programming reflects Mercy Corps’ signature technical approaches, including meaningful youth engagement, resilience, and gender equality outcomes.
    Work closely with the Research and Learning Lead to drive a cutting-edge research and learning agenda to inform program strategy, generate evidence of programmatic impact, inform program adaptation and learning and promote internal and external learning, using appropriate procedures and tools for data collection and analysis across countries.
    Develop a resource mobilization strategy to expand the GIRL programming portfolio within the two regions and lead representation, donor outreach and new business development efforts to leverage additional funding for the GIRL program.
    Develop a written approach for GIRL that can be used as a foundational model for other programs globally working with girls, including food security, livelihoods, etc.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

    Program Management

    Provide strategic leadership and oversight of Mercy Corps’ GIRL programming, working closely with the program management team in each country to ensure the successful delivery of the GIRL program in Kenya, Uganda and Haiti.
    Ensure strategic objectives and results are achieved through annual and quarterly activity planning and budget forecasts. Lead quarterly technical review of implementation plans and update program work-plan as needed to respond to changing dynamics/needs and emerging opportunities.
    Provide targeted technical guidance and expertise to country implementation teams to ensure the design and implementation of GIRL is girl-led. Mentor program managers and teams in Kenya, Uganda and Haiti in technical areas.
    Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts, and develop mechanisms for targeted research to inform program design and adaptation.
    Ensure that program implementation adheres to all Mercy Corps program quality standards and best practices for program management.
    Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
    Create and maintain proper conditions for learning within and across GIRL teams. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to challenges. Identify performance gaps and training opportunities for Mercy Corps GIRL teams and ensure the design and delivery of high-quality training and technical assistance.
    Develop GIRL learning documents and facilitate the dissemination of promising practices and lessons learned with internal and external stakeholders.
    Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and participant accountability standards.

    Influence and Representation

    Represent Mercy Corps at internal and external events and meetings to highlight the work of our GIRL teams and share evolving evidence to support the model, building agency influence in the adolescent girl and youth space.
    Lead outreach and representation to a variety of donors and partners, including institutional donors, foundations and private donors to promote the GIRL programming approach and secure additional resources to support the program’s resource mobilization strategy.
    Develop, enhance and steward a relationship with the donor and associated stakeholders.
    Develop a communications plan to disseminate GIRL learning documents through various forms of media and speaking engagements.
    Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
    Maintain high ethical standards and treat people with respect and dignity.

    TEAM MANAGEMENT

    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Promote accountability, communicate expectations and provide constructive feedback via performance reviews.
    Provide team members with information, tools and other resources to improve performance & reach objectives.
    Supervise and regularly coordinate with project staff and support departments to ensure smooth planning, preparation, implementation, and monitoring and evaluation of program activities. Develop a framework for adaptive management and program iteration driven by research and learning.
    Provide overall leadership to a broad team of program staff ensuring synergy, sharing of best practices and resources.

    Knowledge and Experience

    Minimum 7 years of experience delivering high-impact programming, including skills in program management, implementation and/or technical leadership. Experience in complex/fragile environments is preferred.
    In-depth technical knowledge related to adolescent girls, youth and/or gender and experience supporting program teams to achieve technical excellence in youth and gender programming.
    Experience driving a research and learning agenda and ensuring that key research findings and learnings are disseminated internally and externally to support learning and profile raising.
    Direct experience working across multiple departments/geographies to achieve high-level results, and flexibility and comfort working across multiple reporting lines.
    Ability to effectively represent Mercy Corps and its interests to key stakeholders.
    Demonstrated experience with donor representation, proposal development and resource mobilization in support of a fundraising strategy.
    Proven verbal and written communication skills and ability to distill complex information and data into accessible conversation and written pieces.
    Ability to multi-task, organize and prioritize daily tasks and the big picture.
    Demonstrated flexibility and creativity in planning and problem-solving.
    Strong written and spoken communication skills in English required; French preferred.
    Ability to effectively manage a team and apply relevant Mercy Corps’ procedures and approaches.
    Experience supporting technical capacity and skill development amongst diverse teams.

    Success Factors

    The successful PD will combine exceptional program management skills, strategic and creative thinking, comfort with research and learning and experience in building donor and partner relationships. S/he will have an outstanding ability to develop, implement and manage innovative programs and learning agendas within the humanitarian system. S/he will also have proven experience managing a cross-cultural team and promoting individual staff development and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

    Organization Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Supervisory Responsibility

    Program managers in Kenya, Uganda and Haiti
    Research and Learning Lead
    Consultants and/or interns

    Reports Directly To: Deputy Regional Director – Africa

    Works Directly With: Regional Program Directors, Country Directors and teams in Kenya, Uganda and Haiti; TSU focal points across the Gender, Social Inclusion and Equity team, Young People and Protection team and the Resilience team; Country Finance, Operations, Human Resources and other support departments; Program managers/Chiefs of Party of Programs implementing GIRL interventions.

    Living Conditions / Environmental Conditions

    This position is based in Nairobi, Kenya and requires at least 35% travel within Kenya, Uganda and Haiti. When traveling, s/he may be expected to work in remote settings, over weekends and/or evening as required.

    Mercy Corps team members represent the agency both during and outside work hours when deployed. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

    Ongoing Learning

    In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

    Diversity, Equity & Inclusion

    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

    Equal Employment Opportunity

    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

    Safeguarding & Ethics

    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

    Apply via :

    jobs.jobvite.com

  • Programme Support Consultant

    Programme Support Consultant

    The Consultant will work closely with the AgriFin Program, operations and finance staff and other relevant field teams to support program engagements and implementation.
    As part of this engagement, the program support consultant will be expected to conduct the activities below:

    Provide support to technical teams and consultants in contracting and operations related documentation for program partner engagements including drafting of justification memos and other required documents under the direction of the respective technical team member.
    Support the program team with proper maintenance of all files, records and documents relating to program partnerships including scopes of work, proposals, concept notes, final consultant deliverables and MOUs.
    Verify partner or vendor payment documentation and populate required payment processing documentation for program partners as directed by respective technical team members.
    Verify that progress reports and financial reports are received from partners and vendors prior to report submission deadlines.
    Work closely with the operations to coordinate the compiling of documents for program related procurement and payments.
    Support assigned technical team members to deliver on partnership commitments and contribute to partnership development including kick off and ongoing meetings as directed by respective technical team members.
    Collaborate with program and operations teams on building new and/or maintaining existing templates, tools and tracking systems for ensuring smooth operations between program, operations and finance teams.
    Ensuring all records are organized and stored effectively for future access across teams.

    Please refer to our website for more information about the role via this link

    To apply for the position please share your cover letter, Curriculum vitae (with at least 3 references), copy of ID,KRA Pin, and daily rate in KES inclusive of tax to agrifinprocurement@mercycorps.org by COB 27th August 2020.Any application that fails to meet the application criteria could lead to disqualification.

    Apply via :

    agrifinprocurement@mercycorps.org

  • Women’s Economic Empowerment in Livestock Market Systems in the Horn of Africa

    Women’s Economic Empowerment in Livestock Market Systems in the Horn of Africa

    Purpose / Project Description:
    Mercy Corps was recently awarded funding to develop an in-depth regional strategy to support the development of livestock market systems within the Horn of Africa, particularly the pastoralist regions of Somalia, Northern Kenya and Eastern and Southern Ethiopia. Building on Mercy Corps’ deep footprint working on livestock markets and supporting functions across the three countries, this regional, multi-sectoral livestock strategy will identify challenges and opportunities to strengthen cross-border linkages, trade and connections to end markets within the livestock sector, and opportunities to strengthen the role that livestock plays in household resilience to economic and environmental shocks. The overall objective of the strategy will be to identify concrete opportunities to build on and link Mercy Corps’ existing body of work within the livestock sector across the three countries to increase impact, strengthen regional integration and enhance linkages across livestock markets in the Horn of Africa. To do this, we will use a risk-informed systems approach that looks to understand social, demographic, ecological, political and market systems and the role that each plays in building resilient and productive market systems that deliver economic opportunities for pastoralists, with a particular focus on women and youth.
    Consultant Objectives:
    Mercy Corps has conducted a contextual analysis of livestock market systems with a focus on four cross-border trade corridors between the three countries. Beyond this initial analysis, the team would like to dig deeper into opportunities to support women’s economic empowerment (WEE) in the livestock sector especially in livestock, milk and fodder trade. The consultant should use a market systems development approach (MSD) to understand these sub-sectors and opportunities to support women entrepreneurs to increase their income through these enterprises. This study will be used to inform participatory regional intervention design workshops and develop recommendations for Mercy Corps programs.
    Consultant Activities:
    The Consultant will:

    Building on the WEAMS Framework and best practice on WEE in MSD, the consultant should propose a methodology and approach for this assignment
    Conduct market systems analyses (MSAs) of the key sub-sectors that have been identified for WEE, embedding a risk and resilience lens into the MSA
    Identify key constraints faced by women entrepreneurs to inform intervention design, including social, cultural, economic and any other constraints
    Identify and profile the primary shocks and stresses constraining women entrepreneurs in the sub-sectors, including existing capacities and constraints for effectively reducing and managing risk
    Present the preliminary findings at a Mercy Corps virtual regional workshop for feedback
    Develop final report on WEE as a MSA with recommendations for intervention areas

    Consultant Deliverables:
    The Consultant will:

    Produce a work plan for the process, including the regional workshop for feedback
    Produce methodology and tools for review by Mercy Corps advisors
    Review secondary resources from Mercy Corps programs, development and academic literature
    Develop a presentation of preliminary findings to share at a Mercy Corps regional workshop
    Develop a final 8-10 page MSA report that presents the sub-sectors, key constraints and recommendations for intervention areas

    Timeframe / Schedule:
    This consultancy is estimated at 25-30 days over the course of 2 months, beginning in August 2020 and ending in October 2020. The final schedule will be based on the final assessment work plan.**
    The Consultant will report to:
    Allison Huggins, Deputy Regional Director, Africa
    The Consultant will work closely with:
    Regional Strategy Consultant, Regional Market Systems Advisor, Global Livestock Advisor, Global Gender Advisor, Regional Resilience Director
    Required Experience & Skills:

    At least 10 years of experience working on women’s economic empowerment, market systems development, pastoralism and livestock trade, and/or other related fields.
    Must have experience leading complex WEE and/or gender studies and producing actionable market systems assessments.
    Experience in the Horn of Africa and/or with the target pastoralists enterprises (livestock, milk fodder) is a plus.
    The consultant should also have excellent written and presentation skills in English to produce strong communication materials for consumption by diverse stakeholders.
    Experience working with Mercy Corps and/or on programs funded by SDC is a plus

    The consultant should submit a 2-3-page proposal including the proposed methodology and approach, relevant experience and references and financial proposal. The consultant should propose the number of days required for each of the deliverables in this Terms of Reference. The consultant CV should also be submitted as an attachment to the proposal to ke-pr@mercycorps.org by Close of Business 16th August,2020.Clarification and questions can be emailed to ke-pr@mercycorps.org 3 days before the proposal deadline

    Apply via :

    ke-pr@mercycorps.org

  • Fraud & Corruption Investigator

    Fraud & Corruption Investigator

    Program / Department Summary: The Intake and Investigations department is a newly forming team which is tasked with the intake and investigation of all reports of ethics violations including fraud, corruption, and Code of Conduct and Global Human Resources complaints.
    The team is responsible for managing all phases of this process from intake to investigative conclusion and then works with senior leadership for case closure. The Intake and Investigation department reports to the Chief Ethics & Compliance Officer and the board.
    General Position Summary: The Investigator, Fraud & Corruption is responsible for conducting investigations into allegations of code of conduct violations, including corruption, theft, and financial fraud, thoroughly and impartially consistent with sector wide best practices and donor expectations.
    The Investigator will plan and conduct the investigation and prepare reports for assigned fraud and corruption cases. Investigations will be conducted in the field and remotely; working in a variety of diverse cultural contexts and time zones.
    Essential Job Responsibilities

    Plan, organize and carry out investigations of allegations of fraud, theft or corruption, including preparation of investigation plans, gathering evidence from all available sources, analyzing control system weaknesses, identifying corrective measures and report drafting
    Maintain an expert knowledge of Mercy Corps’ internal policies and procedures, as well as stay abreast of donor rules and regulations
    Provide detailed assessments of how internal controls might be improved, taking into consideration the specific circumstances and environment of substantiated incidents. It is expected that the Investigator, Fraud & Corruption will provide value-added advice, based on his/her expert knowledge and experience
    Issue comprehensive investigation reports subsequent to conducting an investigation on a timely basis, working with other functions to provide clear recommendations for improvements to internal controls
    Discuss findings and recommendations with senior management, Board of Directors, Audit Committee and other staff as required
    Review, as requested, investigation reports prepared by other team members
    Provide pro-active input to and provide assistance in the development of Mercy Corps’ code of conduct and ethics policies, procedures and protocols
    Maintain organized, confidential and thorough investigation files
    Help build trust and confidence in Mercy Corps’ reporting, investigation and follow up systems and foster a climate where team members feel confident and comfortable coming forward with issues
    Maintain appropriate confidentiality
    Comply with documented Internal Operating Procedures
    Other duties as assigned

    Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to Program Participants: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility: None
    Accountability
    Reports Directly To: Case Manager, Fraud & Corruption
    Works Directly With: Ethics and Assurance Managers in the Field
    Knowledge and Experience

    At least 3 years of experience as a trained and practiced investigator is required.
    Demonstrated knowledge and interest in ethics, fraud, and corruption, and a sensitivity to cultural diversity and gender issues.
    Demonstrated ability to both document and prioritize findings and to develop workable recommendations for improvement.
    Experience working in humanitarian aid or development, either living overseas or spending a significant amount of time in foreign countries is preferred.
    Ability to navigate local country labor laws.
    Ability to navigate difficult circumstances with a calm demeanor and in a methodical, analytical manner.
    Strong verbal and written communication skills and ability to communicate effectively with both financial and non-financial audiences, at different levels within and outside of the organization.
    Strong analytical and problem-solving skills, effective organizational and interpersonal skills.
    Team members are expected to conduct themselves in a professional manner and respect local laws.
    English fluency (written & verbally) required; strong preference for additional fluency in French, Spanish and/or Arabic.

    Authorization to work in Jordan, Lebanon or Kenya is required.

    Apply via :

    jobs.jobvite.com

  • Re-Advertisement – Gender,youth and Social Dynamics Lead.

    Re-Advertisement – Gender,youth and Social Dynamics Lead.

    Program / Department Summary
    USAID’s Office of Food For Peace (FFP) awarded a Mercy Corps-led consortium of Kenyan and international partners with a five-year Development Food Security Activity (DFSA) in Turkana and Samburu Counties. Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation with government, civil society, communities, and the private sector, this program aims to drive sustained reductions in acute malnutrition in both counties.
    General Position Summary
    The Gender Youth & Social Dynamics (GYSD) Lead will be responsible for providing leadership and technical oversight to ensure the gender and social dimensions (inclusive of such issues as age, ethnicity, and relationships) of malnutrition, food security, and resilience are effectively integrated across all programming. S/he will help define implementation strategies in coordination with the Deputy Chief of Party, technical, research and learning leads. The position will train and influence staff, providing them with the necessary technical support and ensuring that common strategies and approaches are adapted and implemented with consistent quality. S/he will work across sectors of NAWIRI, with consortium team members as well as counties to build capacity in gender mainstreaming and youth sensitive programming in ways that contribute to the quality design and implementation of gender transformative and youth responsive initiatives. The GYSD will be responsible for coordinating assessments, providing capacity building to county government, ensuring contextually appropriate social dynamics are incorporated into county policies, and making the appropriate connections between Research, Learning and M&E to ensure gender responsive results can be tracked, analyzed and reported.
    Through research and learning activities, that are designed and executed in close collaboration with county government, civil society, private sector, and communities themselves, there is an inherent need to understand the opportunities and challenges that are unique to women, youth and adolescents in Turkana/Samburu so that programming can be adapted. The GYSD Lead provides the means to fill critical gaps in our understanding of the complex causality of persistent acute malnutrition as it relates to the varied needs of women, men, girls, and boys. To ensure the gender and social dimensions of food security and resilience are effectively addressed across all activities and components, the GYSD Lead will work with the team and coordinate closely with partners to fulfill gender and youth goals of the program.
    Essential Job Responsibilities VISION AND STRATEGY
    Support the Deputy Chief of Party (DCoP) to create a strong vision for NAWIRI’s approach when it comes to the integration of gender, youth and social dynamics.
    Develop and help operationalize NAWIRI’s Gender, Youth and Social Dynamics Strategy to guide effective integration of GYSD in key sectors such as nutrition, health, water systems, and governance – throughout the program’s cycle.
    Forge strong, institutional linkages and maintain a productive working relationship with USAID, Government of Kenya, the NAWIRI consortium, PREG Partners, and other relevant partners in the youth & gender field; develop relationships and linkages with organizations implementing other donor-funded programs focused on GYSD in Kenya
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed; promote and model a culture of learning and adaptive management.
    Ensure that cross-cutting aspects of gender equality, social inclusion, and youth responsiveness are included and well integrated into NAWIRI approach and activities.
    Contribute technical expertise that feeds into a dynamic community of practice of NAWIRI staff and partners; sharing best practices across all NAWIRI areas and work streams, while seeking opportunities to build NAWIRI staff’s motivation and capabilities in GYSD.
    Collaborate with different program components including Research, Monitoring & Evaluation (M&E) and Learning to drive overall effectiveness and coherence of program strategy.
    Represent NAWIRI at all relevant GYSD related meetings/workshops and other stakeholder meetings as requested.
    TECHNICAL LEADERSHIP
    Lead the execution of the NAWIRI Gender Analysis. Support with data collection, analysis and development of recommendations. Work closely with the NAWIRI team on the Gender Analysis, while mainstreaming youth vulnerability analysis, to ensure early level engagement and subsequent integration of findings into the project’s work-plan.
    Conduct a GBV risk analysis and ensure that recommendations for mitigation are integrated in the GYSD strategy and the project’s work-plan. Ensure that all staff and partners are trained on safeguarding and understand their roles in protecting program participants from sexual exploitation and abuse.
    Support NAWIRI team, including partners, on GYSD integration including conducting capacity building activities such as training, learning-by-doing, reflection process and field monitoring support.
    Contribute to research conducted in the program to ensure that relevant issues on GYSD are well represented and applied across all sectors.
    Monitor the implementation of the NAWIRI’s GYSD strategy and other gender related commitments in the project’s design and ensure that the project activities align with USAID’s gender equity and female empowerment policy.
    Ensure the integration of Positive Youth Development principles within NAWIRI.
    Work with field teams to conduct regular community consultations to ensure programming remains gender and age responsive and on-track. Support field teams with ensuring that gender diversity principles inform processes of community consultations.
    Provide leadership and technical support to local partners in developing effective gender and youth-focused project action plans that are in line with NAWIRI’s GYSD strategy.
    Assist partner staff to communicate information from the field to the appropriate decision-making forum on the gender integration in activities undertaken in all components, processes and impacts.
    Develop and lead the integration of social dynamics into all capacity-building efforts in support of Samburu and Turkana county governments.
    Share learning and best practices on gender, youth and social inclusion among Mercy Corps’ global DFSA teams.
    Identify relevant training and learning opportunities for Mercy Corps and partner staff to advance knowledge and skills in gender mainstreaming and youth responsive programming; manage a gender and youth capacity building in alignment with NAWIRI Learning Agenda.
    Management & COORDINATION
    Supervise and mentor Gender and Youth Officers involved in NAWIRI through technical visits, mentorship and coaching sessions.
    Ensure that program and country staff understand and adhere to Mercy Corps’ Gender Minimum Standards.
    Liaise with key external stakeholders to provide guidance on gender and youth perspectives in all aspects of NAWIRI program activities.
    Ensure that NAWIRI and partners are in compliance with gender and youth related USAID/FFP requirements.
    Support programming team to integrate gender and youth into programming and assist in gender responsive participatory planning, resource allocation and support implementation.
    INFORMATION Management & Reporting
    Work closely with the M&E team on GYSD integration and provide technical backstopping in the collection and use of sex and age disaggregated data, gender indicators and gender sensitive data collection processes across sectors. Make recommendations based on regular monitoring to inform program strategies to better meet the needs of the program participants.
    Ensure NAWIRI is capturing required level of gender and youth disaggregated data and specific success stories on gender transformation and youth empowerment.
    Lead preparation of reports, issues-papers and case studies on gender and youth perspectives to promote gender and youth integration. Support the review of program reports and documents for gender and youth sensitive communication.
    Support in the setting of indicators for assessing progress with gender and youth integration, adapted to specific contexts of Samburu and Turkana.
    Work with Strategic Learning Lead to disseminate information regarding gender and youth achievements and impact.
    Represent the program’s gender strategy with external stakeholders at workshops, conferences and annual learning events. Speak thoughtfully to the analysis, research and learning that NAWIRI is conducting.
    Work closely with Human Resources team to ensure accountability for gender mainstreaming is incorporated into the position descriptions of all program team members. Monitor the gender, diversity and inclusion focus of the program to ensure internal accountability.
    In coordination with the Learning team, manage the institutional knowledge within the NAWIRI program and contribute to wider knowledge management.
    Lead reporting, planning and budgeting of gender, youth and social dynamics activities under the guidance of the DCoP.
    Security **
    Work closely with the country team’s security focal point to promote and maintain systems that promote the safety and security of all team members. Ensure that gender specific needs and interests of program staff in relation to safety and security are identified and responded to appropriately.
    ORGANIZATIONAL LEARNING
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    ACCOUNTABILITY TO BENEFICIARIES
     Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues. Knowledge and Experience
    Master’s degree in a relevant academic area – e.g., a social science discipline.
    Minimum of five years of experience at the community level is required.
    Minimum of five years of progressive management and technical responsibility, including supervising and mentoring multi-sectorial teams, for humanitarian and development assistance, preferably with an international NGO; preferred experience in gender mainstreaming, youth workforce development, youth entrepreneurship, or youth peacebuilding; USAID experience preferred.
    Must have experience in leading the Gender Strategy of a large program and have demonstrated technical experience leading gender responsive interventions and youth integration into food security programming.
    Experience in Kenya and an in-depth understanding of gender, age, and other locally significant socio-cultural factors in the context of food security programming preferred.
    Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources.
    Experience working with major donors, USAID/FFP preferred.
    In-depth understanding of gender, age and other locally significant socio-cultural factors in food security context, and demonstrated capacity to lead the collection, analysis and utilization of information from a broad range of sources in order to ensure effective integration of innovative and context specific gender and youth concepts.
    Demonstrated ability to foster commitment and build capacity among activity staff and in-country stakeholders (including government) to gender and youth integration and empowerment.
    Demonstrated capacity to understand and advise on critical technical and operational issues related to gender transformative and youth responsive programming: education, job skills, employment creation, social cohesion, health, psycho-social wellbeing.
    Ability to self-manage and succeed in an integrated management model, with demonstrated proactive and flexible nature in resolving problems and finding innovative solutions.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members. Strong interpersonal and communication skills and the ability to work effectively with groups to produce high quality results.
    Cultural sensitivity, patience, flexibility and ability to work well in a multi-sectoral and multi-cultural team and to work closely, understand and support private sector, government and civil society.
    Ability to work in a fluid and sometimes-stressful environment with unexpected challenges.
    Skills in participatory learning and action and facilitating collaborative problem solving.
    Demonstrated ability to foster commitment and build capacity among program staff and in-country actors to ensure gender and youth integration and empowerment.
    Excellent written and persuasive oral communication skills in English required.
    Ability to travel for field missions for 30-50% level of effort as needed.

    Applications should be submitted on or before 14th July, 2020 and will be reviewed on a rolling basis.
    Only shortlisted candidates will be contacted.
    Previous applicants for this position need not re-apply.
    Mercy Corps does not charge any fees at any stage of the recruitment process.

    Apply via :

    recruiting2.ultipro.com

  • Driver Community Facilitator

    Driver Community Facilitator

    Program / Department Summary: The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for all administration and logistics operations is the prompt and effective provision of support services to Mercy Corps’ beneficiary populations in compliance with donor rules
    General Position Summary: The driver works within the Operations department of the logistics support structure to provide safe transport services for Mercy Corps program and support staff in the respective field location.
    The driver will adhere to all traffic and Mercy Corps safety rules and follow the transport guidelines required by the Mercy Corps operations department.
    Essential Job Functions:
    Operate Mercy Corps vehicles as assigned by the supervisor.
    Maintain vehicle log-sheets in accordance with Mercy Corps policies/regulations.
    Check the vehicle conditions after each trip/routinely – report needs and problems to the logistics team.
    Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor.
    Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.
    Keep the vehicle ready, clean and on standby – ready for use at all times.
    Assist, as required, with logistics in the office daily workloads.
    Cooperate and be of assistance to staff and visitors – assist in troubleshooting potential problems during daily business.
    Report all maintenance needs of the vehicle to transport management on a regular basis;
    Undertake field assignments as assigned.
    Responsible for preparing and submitting monthly vehicle fuel and maintenance reports to the Logistics focal point.
    Adherence to all Mercy Corps policies and procedures as outlined in Mercy Corps policies and procedure manuals.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in the country of operation.
    Other duties as assigned.
    Supervisory Responsibility: None
    Accountability
    Reports Directly to: County Project Coordinator
    Works Directly With: County Project Coordinator, Program and Operations staff team across the field offices as required
    Knowledge and Experience
    Valid driver’s license
    At least 3 years driving experience with an NGO.
    Experience operating 4×4 vehicles.
    Experience working in and thorough knowledge of pastoral/arid lands field locations specifically Isiolo County is desired.
    Experience preparing and maintaining vehicle log sheets;
    Knowledge of route’s, project areas, the NGO and diplomatic community is required.
    Good understanding of English, Kiswahili and fluency in all the local languages is required.
    Success Factors: A successful driver will have respect and adherence to all safety and traffic rules, excellent sense of judgment as well as willingness and ability to work effectively with a wide variety of people and excellent interpersonal skills.
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    Use the link(s) below to apply on company website.  

    Apply via :

  • Director – Agriculture Systems (Open to London, the Hague, or Nairobi)

    Director – Agriculture Systems (Open to London, the Hague, or Nairobi)

    We are looking for someone with the creativity and drive to further our commitment to improve agriculture systems, empower small producers and build partnerships across our more than 40 countries of operation with our global team members and external partners—such as entrepreneurs, research institutions, funders, corporations, and governments.
    Program / Department Summary
    Mercy Corps’ Technical Support Unit (TSU) is a key part of the Program Department. It houses subject matter experts whose mission is to help our global teams apply the most effective solutions to the world’s toughest challenges, while building our global reputation and resources to do so. The TSU helps set agency-wide strategy and develops strategic approach documents and other technical briefs for their practice area to inform the entire organization’s work. In addition, it offers technical expertise to offices worldwide – supporting country strategy development and assessments, and engaging throughout the program life cycle from project design and proposal development to quality implementation and evaluations.
    As technical experts in their field, TSU Team members are well versed in global practices and abreast of sector specific trends. They also represent Mercy Corps with donors and other strategic partners, and inform and influence both internal approaches and global understanding on how to move the needle on some of the most intractable humanitarian and development challenges of our time, especially in fragile settings.
    General Position Summary
    The TSU Director for Agriculture Systems is Mercy Corps’ top global technical leader for agriculture programming in fragile and stable contexts. They will have a clear vision for the future of agriculture in the geographies in which Mercy Corps works. They will drive critical technical and funding partnerships, knowing that Mercy Corps can only excel at this work through catalytic collaboration with like-minded entrepreneurs, companies, funders, governments and peer organizations. And they will leverage technology solutions to transform the scale, cost and impact of our work.
    The TSU Director for Agriculture is a strong influencer both inside and outside the Agency with the ability to communicate Mercy Corps’ technical strengths and overall vision. They will continue to nurture donor relationships to grow the agriculture portfolio, while supporting country teams in developing innovative climate-resilient and market-based solutions responding to clear trends in the sector. They will be managing advisors and senior advisors, be a member of the TSU Leadership team composed of other Directors and Senior Directors and work closely with other TSU teams on complex, multi-disciplinary programs.
    Essential Job Responsibilities
    Strategy and Vision
    Set a distinctive, strategic, climate-smart and gender-equitable vision for agriculture systems in close collaboration with the country teams and other agency departments.
    Monitor key internal and external trends in the field to inform TSU work.
    Lead innovative thinking around “new” areas of agriculture systems, for example boosting “the hidden middle” of the agriculture system (e.g., SMEs involved in wholesale, transport and trade); and driving agriculture systems’ resilience to climate, market and conflict-related shocks.
    Collaborate closely with the Technology for Development team to leverage technology in an effort to increase impact and scale.
    Spearhead innovative partnership initiatives with private and public entities.
    Serve as key external communicator for Mercy Corps in a wide range of public for a
    program development and support
    Strategically engage and guide team engagement on both country-level program design and quality implementation.
    Produce strong, influential analysis and derive new insights from field assessments and industry learning, incorporating that into new program designs and implementation.
    Guide teams to facilitate multi-team/multi country shared learning to standardize best practice, develop comparative advantages for new program development and advance strategic partnerships.
    Engage technical teams effectively on priority monitoring, evaluation and minimum standards relating to technical approaches
    Team Management
    Fully embrace the Agency’s culture and values and actively work to achieve its goals relating to Gender, Diversity and Inclusion.
    Engage regularly on team workplans and budget issues, work collectively to advance coherence across the Unit, and ensure communications flow up and down in a timely manner.
    Manage teams and financial resources to ensure they are working in line with Agency’s Impact, Innovation and Influence objectives and TSU strategic priorities.
    Help team members identify and take advantage of opportunities to ensure professional growth and provide advice and encouragement to help them reach their full potential.
    Develop innovative ways of growing the team and resources.
    Representation, Thought leadership, and partnership development
    Strengthen Mercy Corps’ profile and representation through expert interaction with internal stakeholders, partner agencies, donors and other networks and groups in the area of Agriculture
    Position Mercy Corps as a thought leader in the agriculture sector, particularly around strengthening agriculture markets in a changing climate while reinforcing resilience and leveraging technology.
    Advance external Influence through work with other Agency leads, including Policy and Research, Program and Quality, Marketing and Communications teams to raise Mercy Corps global profile.
    Participate in developing TSU knowledge management practices and liaise regularly with Knowledge Management and Communications teams to maximize impact.
    Ongoing Learning
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Supervisory Responsibility
    The position has supervisory responsibility over the Agriculture Systems technical team.
    Accountability
    Reports Directly To: Senior Director, Economic Growth, TSU
    Works Directly With: all other TSU teams, Research and Learning, Policy and Advocacy, Resource Development, Communications, Humanitarian Response, PaQ, and field teams
    Knowledge and Experience
    Bachelor’s degree required. M.A, M.S., M.Sc., or equivalent in a field related to the TSU team specialty and relevant technical certifications are preferred.
    At least 10 years’ experience in international development with a strong focus on resilient agriculture systems and market-based approaches. Candidate should have experience:
    Designing, implementing and evaluating complex agriculture programming combining market system development and climate resilience.
    Working overseas and managing agriculture programming ideally in fragile contexts, experience with humanitarian programming a plus.
    Working cross-sectorally and gaining commitment and enthusiasm for interdisciplinary collaboration.
    Developing proposals and cultivating donor relationships.
    Building solid relationships with a range of partners, including the private sector and nurturing professional networks.
    Strong understanding of digital and other technology applications that support efficient agriculture markets.
    Strengthening technical skills of country teams.
    At least 5 years of management and supervisory experience that includes:
    Effective coaching, development, and management of individual staff and teams.
    Proven leadership, self-motivation, and interpersonal skills.
    Leading matrixed teams for successful results in non-hierarchical settings.
    Working with teams of diverse backgrounds.
    Exceptionally strong verbal and written communications skills and organizational skills are required
    Willingness and ability to travel frequently to Mercy Corps project sites, including traveling to insecure environments, is required.
    Strong experience with major donors such as USAID required, and familiarity with others such as DFID, the EC and relevant foundations and corporations preferred.
    Fluency in English is required; fluency in French strongly preferred.
    Success Factors
    The Director must be a superb team player who has the technical and functional skills to lead the TSU as a coherent, strategic and field-responsive best-in-class technical unit. The Director must be able to guide a team ensuring coherence of vision and strategy across groups as well as be able to identify and pursue new paths forward. They must guide vision and plan for their team(s) that both integrate well and are mutually reinforcing with other parts of the TSU and contribute to the Agency’s Strategic Compass. Directors interact expertly with other Directors and Senior Directors and also with executive team members, peers and high – profile donors to maximize MC influence and impact. In addition, the leader must have strong interpersonal and communication skills to effectively reach across departments within the agency and to networks and associations outside it to build critical partnership to further thought leadership, program innovation and ensure MC relevance and impact on the industry. The successful Director must be a self – starter who demonstrates exceptional ability in leading organizational initiatives and understanding Mercy Corps’ strategic plans and objectives. The Director must have high proficiency for working in varied cultural, political, and religious environments, and must be able to travel and work successfully in austere environments and maintain poise in stressful situations.
    Living Conditions / Environmental Conditions
    This position will be located in Washington D.C or potentially in one of the regional hubs. The position requires travel at least 30% time to country offices and project sites where living conditions may be exceptionally rugged or be in volatile environments where security protocols will need to be followed. Team members must be ready to travel on short notice in response to any emergency or crisis. The team member must be comfortable working in remote settings with limited infrastructure, food options and sparse living conditions, and may be asked to work over weekends and/or evenings, especially when travelling.
    Diversity, Equity & Inclusion
    Achieving our mission begins with how we build our team and how we work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
    Equal Employment Opportunity
    Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
    We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
    Safeguarding & Ethics
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues. As part of our commitment to a safe and inclusive work environment, team members are expected to adhere to Mercy Corps Code of Conduct policies and are required to complete mandatory corresponding elearning courses upon hire and on an annual basis.
    Accountability to Participants
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Apply via :

    jobs.jobvite.com

  • Performance and Quality Manager

    Performance and Quality Manager

    Program / Department Summary
    More than ever, we, at Mercy Corps, are driven to be accountable, show evidence, and manage adaptively. At the same time, traditional approaches to data collection, monitoring and evaluation are insufficient to meet the rising expectations for information that is timely, useful, and complete. Monitoring and Evaluation (M&E) today requires a modern grasp of technologies and tools that support the collection, management, presentation and use of this information. It requires an understanding of the latest development thinking, including adaptive management, systems thinking, complexity, social impact, value for money, etc.
    The Program Performance and Quality (PaQ) Unit is a newly integrated team in the Africa region consisting of monitoring and evaluation functions, program management, gender integration, and integrated program standards, including Community Accountability Reporting Mechanisms (CARM). The team’s approach supports both foundational and innovative approaches to program management, with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensure evidence-based decision making for quality program implementation.
    General Position Summary
    The Program Performance & Quality (PaQ) Manager will oversee program performance, quality, accountability and support monitoring, learning and evaluation in order to ensure the development of efficient and effective program management processes, serving as a nexus between various programs and teams. S/he will be responsible for supporting programs in strategic planning, ensuring quality, providing essential feedback for learning, accountability and decision making, providing internal capacity building for program staff on monitoring and support to monitoring, evaluation and learning activities. The PaQ Manager will lead the community accountability reporting mechanism (CARM) development and rollout, and ensure Program Management at Mercy Corps (PM@MC) minimum standards are met. S/he will oversee the implementation and maintenance of TOLA (digital indicator tracking tool developed by MC) ensuring that this is linked to MCK’s Strategic Vision and allowing for accurate measurement and reporting against our country-specific targets.
    The PaQ Manager will play a key role in creating a culture of training, coaching and integrating effective tools and techniques, including capacity building for program staff on program management techniques to improve program quality. While at the same time helping build an environment of evidence-based programming and adaptive management at all levels. The PaQ Manager must be highly motivated, self-driven and able to support MCK’s robust portfolio.
    Essential Job Responsibilities
    STRATEGY AND VISION
    Lead the development of processes to support program teams in integrating cross-program learning and ensure that lessons learned are used to inform adaptation of activities and future program design.
    Provide support to program teams at key moments including program start-up, kick-off meetings, inception meeting check-ins, quality audits and spot checks, and end of program transition meetings.
    Design and manage a country-wide Monitoring, Learning and Evaluation system providing managers and their teams real time information that can steer program implementation and maximize MCKs ability to analyze and represent impact to donors, government, colleague agencies, and communities themselves.
    Support the design of cost-effective, innovative and high quality programs, ensuring relevance to stakeholders and agency strategy and that incorporate Mercy Corps’ standards on design, monitoring, and evaluation.
    Participate in country management meetings and country-wide strategy sessions.
    Responsible for semi-annual reporting on Impact, Influence and Innovation.
    CAPACITY BUILDING AND PROGRAM QUALITY
    Contribute to the global and regional conversation around program performance and quality, PaQ strategies, Community Accountability and Reporting Mechanisms (CARM), and global program quality initiatives including; Program Management at Mercy Corps ( PM@MC), gender minimum standards, adaptive management, TOLA etc.
    Ensure that reports generated by each field office are timely and of a high quality and that the data can be validated.
    Regularly conduct project site visits to provide hands-on training to field staff on management practices and how to capture and organize information for accurate documentation and reporting.
    Develop plans to mentor and coach staff to build their capacity to enable them to develop excellent reports and other documents.
    Build the capacity of all relevant team members to develop and maintain an excellent M&E system, including training on TOLA and the periodic reflection and analysis of program monitoring data to disseminate learning.
    Support M&E and ICT staff capacity building that guides the country teams towards developing technical skills and promotes a culture of data analysis for decision making and adaptive management.
    Act as the key liaison point to coordinate efforts to roll out adaptive management and PM@MC training across the region.
    Participate in interviewing and orientation of new M&E staff to promote internal data management tools, standards and best practices.
    KNOWLEDGE MANAGEMENT AND LEARNING
    Coordinate with a variety of teams, HQ, Finance, Program Managers/Leads, Director of Programs and Country Director to ensure that reports are timely, high-quality, and responsive to donors.
    Build a collaborative network of relationships for learning networks that promotes shared learning, aligned approaches, and mutual accountability to quality data collection and programming.
    Contribute to the development and implementation of knowledge management to further stimulate use of evidence for learning, strategic adaptive management, and high-impact programming.
    Connect best practices and learning from other programs across Mercy Corps countries to ensure an evolving and effective learning system for improving program implementation. Liaise with other HQ and Regional MEL Advisor on this initiative.
    Support teams to capture lessons learned during program implementation, and feed this information into thought leadership and research opportunities and into ongoing program management and program design;
    Collect impact stories and evidence from Mercy Corps’ country teams on a regular basis.
    MEASUREMENT, MONITORING AND EVALUATION
    Promote adherence to Mercy Corps’ standards, including the use of standardized indicators, Monitoring and Evaluation (M&E), program and adaptive management approaches, and country-level learning and strategic objectives.
    Support in-country program design and development at proposal stage ensuring minimum standards for MEAL are incorporated.
    Provide leadership and training to ensure programs meet minimum standards, use necessary PM@MC systems and tools to inform and improve each individual programs and feed into broader country-wide Monitoring, Evaluation and Learning (MEL) system, country strategy and agency level information system.
    Support teams to improve data collection, management, and use data to build a culture of adaptive management, high-quality program performance, and learning.
    Support the roll out and maintenance of TOLA.
    Contribute to the understanding and application of new DM&E approaches to emerging themes like resilience, systems thinking, and complex humanitarian crises.
    Engage in other agency level tools and initiatives to ensure country input, coordinated delivery, messaging and consistent high quality implementation in the region.
    ORGANIZATIONAL LEARNING
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    ACCOUNTABILITY TO PARTNERS
    Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Supervisory Responsibility: Dotted line technical reporting relationship with all program M&E and CARM staff in the country
    Accountability
    Reports Directly To: Director of Programs
    Works Directly With: Director of Programs, Country Director, MEL and Program field teams, Mercy Corps’ HQ Teams (TOLA, MEL, PM@MC, and Technical Support Unit).
    Knowledge and Experience
    5-7 years of experience in international relief and development programs, with 3+ years in field postings, and 3+ years working for an international agency on monitoring, evaluation, and learning.
    BA in social science, international development, or relevant field (with coursework in M&E, research and evaluation methodologies, statistical analysis. An MA is an added advantage.
    Substantial background in project management, including experience leading program design, implementation, monitoring and evaluation, and adaptive management and learning.
    Experience with a range of both private and institutional donors such as EC, USAID, and DFID and familiarity with their measurement, reporting, and evaluation requirements.
    Exceptional analytical and problem-solving skills and proven experience with current technologies, such as web-based data management and analysis tools, digital data collection, mapping, Google applications, data visualization, interactive dashboards, etc.
    Significant experience in facilitating learning and capacity building across teams.
    Demonstrated ability to manage and communicate effectively with team members of varied work styles.
    Demonstrated flexibility and creativity in planning and problem solving.
    Demonstrated understanding of intermediate statistics and experience transforming large amounts of data (qualitative and quantitative) into visualizations that facilitate analysis and decision-making. Experience with statistical/graphical software or spatial software a plus.
    Excellent oral and written communication skills in English are required.
    Success Factors
    A successful PaQ Manager will be able to work with program staff and leadership to build capacity and consensus around data collection, management, use and research. S/he is able to travel on short notice and adapt quickly to new environments, and is eager to learn and share new and innovative techniques, tools and technologies to meet changing needs and requirements. The PaQ Manager will have the ability to problem-solve, identify issues and solutions quickly in many different environments and contexts, and is able to communicate effectively and persuasively, while building strong working relationships. S/he will be highly analytical with a willingness to acquire expertise in different communication, learning and development approaches is a good fit. A successful PaQ Manager will apply a strong combination of team spirit, program development and implementation skills in a fast-changing environment. The willingness to engage in regular travel to program sites in the field, including insecure environments is crucial.

    Apply via :

    recruiting2.ultipro.com

  • Regional Monitoring and Evaluation Advisor – Africa

    Regional Monitoring and Evaluation Advisor – Africa

    Program / Department Summary
    Mercy Corps exists to alleviate poverty, suffering, and oppression and works to build secure, productive, and just communities. Mercy Corps is currently operational in 17 countries in Africa including Central African Republic, Democratic Republic of the Congo, Liberia, Libya, Mali, Niger, Burkina Faso, Nigeria, Tunisia, Ethiopia, Kenya, Uganda, South Sudan, Sudan, Somalia, Zimbabwe and Tanzania. Mercy Corps’ country programs in Africa face momentous humanitarian crises and significant development challenges, and operate in fragile and conflict-affected areas, displacement settings, emergency responses, as well as more stable developed settings. Against this backdrop Mercy Corps’ focus in Africa has been in promoting good governance and conflict resolution, enhancing resilience, facilitating market systems, access to finance and economic opportunities, as well as youth employment and empowerment. It is imperative that Mercy Corps presents itself as a key and credible partner with the many donors, government authorities and civil society actors in order to contribute to the process of positive change across the continent. Mercy Corps looks to actively engage and partner with an ever-growing and innovative African private sector to achieve greater and sustained impact.
    General Position Summary
    Mercy Corps is seeking an experienced and field-tested Africa Regional Advisor for Monitoring Evaluation and Learning (MEL). The Regional MEL Advisor role is a field-based position meant to support the countries in the Africa region to implement sound M&E systems, assist with the roll out of existing and new MEL guidance, including Mercy Corps’ internal indicator tracking system, ‘TOLA’, and promote the use of data for decision making and conduct training as needed. The role is further designed to support the other core program performance requirements (e.g., indicator selection, program design elements, program quality assurance, program management principles, use of mobile technology for data collection and analysis, and MEL that supports adaptive management). The rollout will include engagement with country-level MEL staff, existing MEL program staff, program managers and country and regional leadership, and with HQ MEL advisors. Responsibilities will include assessment of the current state of MEL in the region and training staff in each country in adopting MEL best practices. The Regional MEL Advisor will need to engage with field leadership to nurture and help develop an effective, impact-driven leadership culture. The first responsibility for this position is to develop a detailed workplan for the fiscal year in coordination with the global support of the Program Performance and Quality team (of which MEL is a part).
    Essential Job Responsibilities

    (20%) Participate in roll-out and monitoring of agency MEL and TOLA guidance including:

    Develop workplan for FY21
    Promote HQ MEL policy
    Develop and manage MEL dashboard to capture regional MEL needs, budgets and planning
    Review Tola Readiness Assessments
    Conduct regional webinars on topics related to understanding and implementing the MEL guidance and Tola
    When possible co-facilitate Tola trainings for program staff.

    (50%) Assess and improve MEL and program performance related practices in each country

    Conduct MEL gap assessments covering specific M&E activities and practices, and a review of tools and documents.
    Based on assessment findings, begin development of a long-term rollout/training plan and strategy.
    Help country teams develop individualized Action Plans to improve data management practices
    Support country teams both remotely and in country on implementing their Action Plan, topics ranging from program logic review, data collection, data quality assessments, data management and analysis
    Visit country field M&E teams to conduct MEL assessments and develop support plans
    Coordinate MEL support as needed with HQ teams like Technical Support Unit (TSU), PaQ and Tech for Development (TD)
    Organize and manage a regional Community of Practice (CoP)
    Focus on MEL and Technology

        (25%) Work with MEL staff, program management and HQ support teams on building the culture of adaptive management, evidence and learning in each country in the region, and supporting better overall performance of the country team in these areas.

    Conduct initial orientations and on-boarding of new program staff (esp. M&E, program managers, and country leaders) – promote tools like DIG, M&E tools, and Program Management @ Mercy Corps (PM@MC) minimum standards
    Participate in regional trainings and use materials from these trainings to conduct follow-up sessions within the region as needed
    Coordinate with PaQ and T4D to ensure tech support is coordinated
    Train PM@MC facilitators and provide backstop for in-country trainings, and support in specific PM@MC topics as needed.
    Conduct PM@MC gap analyses with PM@MC focal points, and help countries develop action plans for correcting gaps, and developing plans for monitoring adherence to PM@MC minimum standards
    Engage with Country Directors and Regional Program Directors on leadership issues related to monitoring and evaluation and the relationship between M&E and program quality, evidence and impact – including use of indicators, learning, and evaluation methodologies.
    Conduct program quality reviews (implementation quality, meeting of minimum standards, quality of SADD and analysis).
    Help country teams make use of M&E data and contribute to evidence-based learning at all levels.

    (5%) Learning. Spend time on best practice-oriented learning activities to help ensure that best practices in design, monitoring and evaluation, as well as NGO community-wide initiatives, are incorporated into the ongoing work of the team.

    Organizational Learning
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    Accountability to program participants
    Mercy Corps team members are expected to support all efforts toward accountability, specifically
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Supervisory Responsibility : None.
    Accountability
    Reports Directly To: Technical Director, Africa Region
    Works Directly With: Country leadership teams, Country MEL Managers, HQ technical support teams, Regional leadership and technical teams and global PaQ team
    Knowledge and Experience

    BA in international development or other relevant social science (MA preferred).
    Seven years of experience working in international relief and development programs, with at least three years focused on providing M&E technical support to field programs, and at least four years working overseas preferred.
    Demonstrated skill with program design, including assessments, proposal development, indicator selection and M&E planning.
    Demonstrated skill and experience with facilitating program design processes, logical frameworks, theories of change, and overall program logic.
    Experienced in training and capacity-building (in person and remotely) and fostering a collaborative relationship with field practitioners and management,
    Experience with data analysis and presentation using Excel, Access, and advanced data analysis and visualization packages, as well as mobile data collection platforms. Additional software and technical skills (databases,GIS, and statistical packages) preferred.
    Experience designing practical and effective monitoring systems, including data and database management systems.
    Strong communication skills; able to work remotely with a geographically dispersed team.
    Fluent in English and French strongly preferred.

    Success Factors

    Strong team player, good communication and diplomatic skills
    Able to facilitate complex team dynamics and achieve aims
    Excellent analytical and problem-solving skills.
    Good organizational skills and ability to work independently.
    Strong commitment to advancing learning in international development through monitoring and evaluation
    Active within the M&E and learning community
    Strong relationship-building skills and commitment to working collaboratively

    Living Conditions / Environmental Conditions
    This position is based in one of Mercy Corps Africa locations with up to 40% of time spent traveling.
    Candidate must hold work authorization and/or citizenship to the Mercy Corps Africa location base.
    Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.
    Mercy Corps Diversity Statement
    Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
    We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
    How to apply