Jobs Kenya

Website: Website https://www.mercycorps.org/

  • Partnerships and Capacity Building Manager County Resilient Livelihoods Coordinator-Turkana

    Partnerships and Capacity Building Manager County Resilient Livelihoods Coordinator-Turkana

    The Partnership and Capacity Building Manager will be responsible for spearheading USAID Nawiri program’s localization strategy through nurturing partnerships with local organizations and community groups involved in nutrition and resilience initiatives. The role involves assessing partner capacities, designing tailored capacity development programs, and providing ongoing support to enhance their skills and capabilities. The manager will promote collaborative efforts among stakeholders, integrates partner activities into the program’s strategy, monitor progress, and facilitate resource mobilization to ensure effective and timely support is provided to the local CSO to improve their contribution and impact to the program’s goal of sustainably reducing persistent acute malnutrition as well as their long – term capacity. This position demands a seasoned individual proficient at fostering relationships, driving capacity development, and orchestrating cohesive initiatives to enhance nutrition resilience within local communities.

    Essential Job Responsibilities
    PARTNERSHIP DEVELOPMENT

    Identify, establish, and maintain strategic partnerships with local organizations and community groups involved in nutrition, food security, and resilience programs.
    Cultivate strong relationships with partners to ensure alignment with program goals and foster collaboration.

    COORDINATION

    In collaboration with the Snr Director, Program Performance and Quality, Director of Implementation and Nutrition Resilience, Systems Strengthening lead and Field Directors organize quarterly program performance meetings with program implementation partners.
    Submit quarterly performance reports to program leadership on partnership activities, achievements, challenges, and lessons learned.

    PROGRAM MANAGEMENT AND IMPLEMENTATION

    Collaborate with the program team to integrate partner activities into the overall program strategy.
    Monitor and evaluate the performance of partners through joint field visits, data quality audits, performance review meetings to assess the impact of capacity building initiatives and identify areas for improvement in line with the program goal and objectives.
    Develop and maintain a database of formal and informal civil society organizations.
    Oversee the capacity assessment of identified organizations using Mercy Corps Organizational Capacity Index Tools.
    On the basis of the findings, provide strategic program guidance and technical support for the CSO capacity building portion of the program, through provision of support to field staff and partner organizations as required to effectively engage in resilient activities, in coordination with the PM.
    Develop and/or refine existing CSO capacity building curriculum to fit local context and capacity and oversee its delivery in collaboration with program staff.
    Refine organizational development tools and recommend best approaches for the staff and partner capacity development, building on existing Mercy Corps knowledge and experience.
    Facilitate peer-to-peer knowledge sharing and support during field visits, training and other forms of staff capacity-building activities in coordination with the program team.
    Provide inputs in refining the existing organizational development, monitoring and evaluation by incorporating conflict sensitive approaches and gender sensitivity, based on field feedback, effectiveness in the field, and appropriateness to ensure civil society organizations are being strengthened to meet program objectives.
    Identify and support mechanisms for effective project monitoring and evaluation efforts and systems for information sharing internally and externally.
    Support the development and implementation of civil society advocacy plans.
    Abide by all security protocols and assist in ensuring their implementation by other staff.
    Maintain professional conduct at all times to ensure Mercy Corps reputation and its humanitarian mission is upheld.

    SECURITY

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    ORGANIZATIONAL LEARNING 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO BENEFICIARIES

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility: None
    Accountability
    Reports Directly To: Director of Implementation and Nutrition Resilience
    Works Directly With: DCOP, Snr Director Program Performance, Governance Lead, Finance Manager, CARM Officer
    Knowledge and Experience

    BA/S or equivalent in social sciences, program management, international development, organizational development or other relevant field; MA/S preferred.
    5 – 7 years of experience with at least 3 years of progressive experience working in partnerships and capacity building development and/or program management for INGOs in humanitarian, development sectors or related fields. Experience in institutional capacity development, gender and/or working with a consortium of partners in similar contexts would be an added advantage.
    Good understanding of capacity assessment methodologies and capacity building frameworks including ability to inform training content and method of organizational development.
    Ability to coordinate with internal and external actors to facilitate capacity building, when needed.
    Conversant with the local context, culture, and dynamics of the communities in Samburu and Turkana Counties.
    Excellent written and oral communication, negotiation, interpersonal skills, to build and maintain relationships with diverse stakeholders.
    Demonstrated ability in design and delivery of capacity building initiatives and training programs for local civil society organizations (CSOs)
    Proficiency in monitoring and evaluation techniques to assess program impact and effectiveness.
    Excellent organizational skills and ability to work independently in a fast – changing environment as well as part of a multidisciplinary team, manage time and execute tasks effectively.
    Proven track record in staff and stakeholder training and capacity building and TOT training.
    Strong leadership and project management skills. Relevant certification is desirable.

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    Use the link(s) below to apply on company website.  

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  • Program Manager – Isiolo

    Program Manager – Isiolo

    General Position Summary

    The RANGE Program Manager, working under the supervisor of the Resilience Programs Lead and in conjunction with other relevant stakeholders, is responsible overall implementation of the RANGE program, including ensuring quality and impact of the interventions. S/he will ensure that the program is implemented on scope, time and budget. The Program Manager will liaise with a diversity of internal and external stakeholders throughout program implementation in order to ensure that the team is driving transformational change in the target counties. In addition to a strong technical understanding of resilience-building, natural resource management and livestock, the Program Manager will bring an in-depth understanding of market system development (MSD) approaches.

    Essential Job Responsibilities
    STRATEGY AND VISION

    Play a key role in developing the program strategy and direction for Kenya by prioritizing and organizing actions and resources to achieve objectives.
    Contribute to the program’s learning and influencing agenda, working with relevant team members to integrate and advance learning, adaptation and advocacy within both the program and Mercy Corps more broadly.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
    In collaboration with relevant Mercy Corps team members, represent the program in key forums and donor meetings.
    Identify, build and manage collaborative partnerships with relevant international and local agencies active in relevant technical fields, including donors, other organizations, local authorities and local partners. Attend relevant coordination forums to identify synergies.

    PROGRAM MANAGEMENT

    Provide strategic leadership and oversight for RANGE program activities, in partnership with key program stakeholders, including local and international partner organizations, local civil society organizations, local and national government officials, research institutions and universities, other international agencies on the ground, and key donors.
    Ensure programme implementation is on time, target and budget, using effective M&E systems to reach desired impacts, and develop mechanisms for targeted research to inform programme design and implementation.

    TEAM MANAGEMENT

    Lead in the structuring of team roles and responsibilities for the delivery of cohesive program interventions, oversee their activities and provide continuous technical support, capacity building, and quality assurance.
    Oversee performance of consortium partners and sub-grantees, and provide team members and implementing partners with information, tools and other resources to improve performance & reach objectives.
    Regularly coordinate with program staff and support departments to ensure smooth planning, preparation, implementation, and monitoring and evaluation of program activities.
    Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
    Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Hire, orient and lead team members as necessary.

    OPERATIONS MANGAGEMENT

    Oversee the smooth flow of routine program support functions (e.g., finance, administration, logistics) in relation to RANGE and ensure compliance with Mercy Corps and donor policies and procedures.
    Ensure that any procurement is completed, documented, and delivered to end-user in a timely manner, ensuring that items procured meet the specifications of the end-user while adhering to donor and Mercy Corps procurement guidelines.
    Oversee database and paper file management for program files in compliance with Mercy Corps and donor policies and procedures.

    SECURITY MANAGEMENT

    Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.
    Ensure that programs are designed and implemented with a clear analysis and understanding of security.

    MONITORING & EVALUATION (M&E) AND REPORTING

    Work closely with the program MEL team members to ensure that effective M&E systems and processes are embedded within the program implementation unit and that data is collected, analyzed, and used to inform ongoing adaptation of program strategies and delivery approaches.
    Assess and analyze impact and adaptively manage the program to meet results.
    Oversee the scheduling and production of formal and informal reports and work plans on all aspects of programme delivery in a timely and efficient manner.
    Ensure learning is blended back into program implementation, creating a cycle of adaptation and program improvement.

    ORGANIZATIONAL LEARNING

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO BENEFICIARIES AND PARTNERS

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and partners and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility

    Direct supervision of all team members and consultants within the RANGE program.

    Accountability
    Reports Directly To: Resilience Programs Lead
    Works Directly with: Country Director, Director of Program, Operations Director, Finance Director, Program Managers, PAQ team, consortium partners, local implementing partners
    Knowledge and Experience

    Bachelor’s degree in relevant field, such as natural resources/rangelands management, livestock production, agricultural economics, veterinary medicine, etc. Master’s degree qualification is preferred.
    Demonstrated experience leading interventions in these fields above, including utilizing market system development approaches.
    Experience leading large, complex programs required.
    A minimum of 8 years of experience required, including 5 years in a senior management position.
    Sound understanding of financial, procurement, administration, and logistics management systems, including remote management.
    Experience coordinating multiple activities, developing synergies and creating opportunities for collaboration.
    Demonstrated experience in team building and team coordination for achieving program goals.
    Strong commitment to local capacity building and the ability to engage local stakeholders in project design and implementation.
    Experience working with host governments at the national and sub-national level, INGOs and national NGOs and familiarity with international humanitarian operations, coordination structures, and the mandates of UN agencies, and other NGOs.
    Excellent organizational and project management skills; detail-oriented; and possessing an ability to anticipate program and operational needs.
    Proven ability to work cooperatively with others in a team environment and to a diverse group of national and international staff.
    Understanding of adaptive management and participatory methodologies for project design, implementation, and evaluation.
    Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) required.
    Persuasive written and oral communication in English and Swahili required, competency in a relevant local language beneficial.
    Experience within the Arid and Semi-Arid lands required.

    Apply via :

    recruiting2.ultipro.com

  • 4-KAF Officer

    4-KAF Officer

    Description
    The primary responsibility will be to implement the Impact Measurement and Management (IMM) component of AgBase, with minimum supervision, from the beginning to the end, ensuring that they conform to the program objectives, and are executed efficiently. This includes building a strong day to day working relationship with program partners and the team, actively contributing in meetings and presentations. The position requires one to continually build their technical expertise, applying it to the work done for the program and partners.
    In addition, the role will be supporting the Community Accountability Reporting Mechanism (CARM). S/he will be managing day-to-day accountability feedback that includes handling of partner feedback. S/he will also be responsible for internal and/or external referrals, to compile reports on feedback and provide recommendations to the programs for improving the response.
    KEY RESPONSIBILITIES:
    MERAL:

    Support in research design, monitoring and evaluation activities that inform and improve each intervention.
    Manage research firms and consultants, ensuring high levels of coordination and integration into overall programming, as well as appropriate support for partners to deliver research projects and assignments on time & on budget.
    Support in the design and implementation of evaluations and assessments as outlined in the program proposal, drawing on appropriate research and survey tools and incorporating Mercy corps standards.
    Coordinate data extraction with partners, following principles of LEAN data, working under pre-agreed data collection frameworks which minimize new data collection from partners.
    Establish sound data collection, cleaning, managing, analysis and reporting strategies on required performance indicators
    Perform data analysis to capture behavioral, product performance and market insights, tied to AFA’s learning agenda and individual partner engagement research plans as necessary.
    Engage in relevant field research in support of data and information gathering.
    Act as the custodian of research data, ensuring adequate data protection procedures are maintained during data acquisition and adherence to mercy corps and global standards ensuring compliance and security procedures are maintained.
    Support in distilling insights and learning to ensure ecosystem impact, learning from implementation of successful models and program failures.
    Develop engaging content that resonates with different stakeholders, highlighting significant developments and success stories in the technology and innovation landscape.

     Administration

    Track and finalize contractual agreements, includes defining scopes of work and drafting service completions.
    Generate operations and finance requisitions for approval and payment/reimbursements.
    Interface with Finance, prepare cash flow projections and resolving deficits.
    Support in developing work plans and review of budget allocations on an ongoing basis in consultation with the director.

    Influence & Representation:

    Work together with MCA MERAL Director, to identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments, and other stakeholders.
    Participate in a community of practice in developing insights and in conducting research activities that are the forefront of development thinking linking to industry leaders.
    Liaise with Mercy corps HQ M&E and research staff

     Supporting Community Accountability Reporting Mechanism (CARM)

    Design and implement CARM system and tools.
    Lead data entry and management of the CARM database.
    Maintenance of an effective record and filing system for all complaints solved and pending issues including correspondences and other related documents for quick and easy reference.
    Ensure that the feedback is kept confidential and access to that information is in line with the guidelines.
    Support partner and Program Teams on beneficiary accountability and learning systems.
    Provide timely feedback to the program teams on concerns raised by partners on program activities.
    Prepare reports on feedback, provide recommendations and share it with the program.
    In coordination with the program team all the actions taken for those feedbacks, and include them as appropriate in the CARM monthly report, and program donor reports.
    Provide feedback to the beneficiaries and stakeholders accordingly, whenever required.
    Train staff and partners on compliance and accountability tools, and other processes as required.

    ORGANIZATIONAL LEARNING 
    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
    ACCOUNTABILITY TO BENEFICIARIES
    Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    SUPERVISORY RESPONSIBILITY: Short-term individual consultants and firms.
    ACCOUNTABILITY:
    Reports directly to: Director, MERAL
    Works directly with: Program Director, Deputy Program Director, Director MERAL, Strategic learning Lead, AgriFin Technical Team, Briter program team, Finance, and Operations staff.
    KNOWLEDGE & EXPERIENCE:

    Bachelor’s degree in Economics, Research Design and Methodology, Agricultural Economics, Statistics, or a related field (A Master’s degree in either of the fields would be an added advantage)
    At least 5 years’ experience in similar roles designing, managing and implementing results-based research activities, preferably a research agency or management consultancy.
    Experience working in the digital financial services, technology, and agriculture space, with private, public institutions in a development setup.
    Experience analyzing and presenting quantitative and qualitative data.
    Strong computer software skills with proficiency in relevant systems for data analysis, such as Excel, SPSS, STRATA and R programming and other data management systems
    Experience providing technical assistance and delivering trainings
    Well organized and can manage multiple projects at the same time.
    Experience in working with diversified teams
    Excellent written and verbal communication skills
    Demonstrated ability to work constructively in teams
    Allowed to work in Kenya, with experience in region preferred.

    Apply via :

    recruiting2.ultipro.com

  • Safeguarding & CARM Officer Project Manager – Wajir Project Manager – Garissa Program Officer – Marsabit Program Officer – Isiolo Program Officer – Samburu County Coordinator Program Officer – Wajir Program Officer – Garissa

    Safeguarding & CARM Officer Project Manager – Wajir Project Manager – Garissa Program Officer – Marsabit Program Officer – Isiolo Program Officer – Samburu County Coordinator Program Officer – Wajir Program Officer – Garissa

    Program / Department Summary:
    With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps is leading a consortium of Kenyan and International partners in implementation of Nutrition in ASALs Within Integrated Resilience Institutions (Nawiri) program, a $145 million (USD) Resilience Food Security Activity (2019 – 2027), which aims to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya.
    Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. During phase I of the program, USAID Nawiri commissioned various studies to improve understanding of the complexities and interplay of the causalities contributing to persistent acute malnutrition in the two Counties. The evidence generated from the studies informed the design of the program interventions with the aim of strengthening nutrition resilience of individuals, households, and local communities by bridging critical knowledge gaps and transforming practices.
    The Mercy Corps – led consortium consists of Save the Children, Research Triangle Institute (RTI), the BOMA Project, African Population & Health Research Center (APHRC), Caritas Lodwar and other local implementing partners bringing together global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu Counties.
    General Position Summary
    Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. This is achieved through coordinated implementation of the organizations’ Safeguarding Policies and Safeguarding Core Standards. Mercy Corps further recognizes the importance of community engagement, openness and accountability which is reflected in the organization’s Community Accountability Reporting Mechanism (CARM) Policy, which is an essential part of Mercy Corps’ commitment to excellence and integrity. It gives individuals, organizations and local groups a means of raising concerns or sharing feedback (positive and negative) with Mercy Corps, independently from program operations.
    Under the supervision of the Field Director, the Safeguarding and CARM Officer will work on establishing and strengthening the accountability system for the Nawiri program in Mercy Corps Kenya. S/he will be managing day-to-day accountability feedback mechanisms that includes handling of beneficiary feedback and building a feedback loop into adaptive program management. S/he will be responsible for implementing Safeguarding prevention initiatives and facilitating the integration of safeguarding across different functions in the program. She/he will lead the implementation of safeguarding and CARM activities in the two Counties and will be responsible for internal and/or external referrals, compiling reports on processed feedback and providing recommendations to the program for improving timely response.
    Essential Responsibilities 
    SAFEGUARDING PREVENTION

    Facilitate safeguarding training and capacity building sessions for program staff, partners, short-term workers, contractors, vendors, and consultants; in collaboration with the Mercy Corps Country PaQ Manager/ Country Safeguarding Focal point, Country CARM Officer, Safeguarding champions, and the Ethics Assurance Manager.

    Facilitate and coordinate awareness and sensitization sessions for program participants and community members on Mercy Corps Safeguarding commitment in collaboration with safeguarding champions.
    Support in conducting Safeguarding and CARM induction for newly recruited program staff, volunteers, local implementing partners organizations, stakeholders and partners including Safeguarding Champions and CARM focal points from the sub – field offices in collaboration with the PaQ Team.
    support in the Country Focal Points in updating the County Programs Safeguarding risk analysis and mitigation plans in collaboration with the Mercy Corps Country PaQ Manager/Safeguarding Focal point, CARM Officer, Nawiri Gender, Youth and Social Dynamics Lead and Gender officers.
    Provide technical support and oversight of Safeguarding Champions and CARM focal points in sub – field offices.
    Work with the Country PaQ Manager/ Safeguarding Focal Point, Country CARM Officer and Communications Advisor to develop safeguarding / CARM IEC materials; including translation to local languages.
    Ensure availability and dissemination of safeguarding / CARM IEC materials in all strategic implementation areas in collaboration with the Safeguarding Champions and CARM focal points.
    Consolidate and report the program face to face feedback, including feedback logged in issue logs and in suggestion boxes and share it with the Country CARM Officer for log-in into the Country CARM Database.
    Share monthly and bi-monthly safeguarding and CARM dashboard reports, learnings and discuss areas of adaptions the program teams and partners.

    SAFEGUARDING MAINSTREAMING

    Facilitate the implementation of the Safeguarding Core Standards in collaboration with the Mercy Corps Country PaQ Manager/ Safeguarding Focal point, Country CARM Officer, Safeguarding champions, and the Ethics Assurance Manager
    Act as an ambassador for Safeguarding/CARM at all times.
    Ensure safeguarding/protection issues are integrated in program design and implementation by sharing protection and safeguarding concerns with relevant program team members and technical leads.
    Conduct supervision and monitoring visits to program implementation sites to ensure safeguarding/CARM implementation and adoption is in place.
    Maintain accurate records of the number of staff, partners, volunteers, contractors, vendors, consultants, and other parties trained in safeguarding and child protection and submit the same to the PaQ Manager/Safeguarding Focal Point and Country CARM Officer.
    Support staff to take proactive steps to ensure that all program activities identify and mitigate the potential risks.

    DESIGN AND IMPLEMENT CARM SYSTEM AND TOOLS

    Support implementation of community accountability reporting mechanisms to capture feedback from program participants, community, and stakeholders, including complaint handling mechanisms and data management systems in line with the approved Country CARM SoP.
    Communicate and disseminate feedback/complaints standard operating procedures, policies, and tools as appropriate to program participants, program staff and other stakeholders.
    Maintain accurate and up to date records of feedback received and actions taken in response to feedback.
    Support MEL and program teams in utilizing the community accountability and reporting mechanisms to advance learning and adaptation.
    Conduct regular analysis of feedback received from in program participants, community, and stakeholders to identify trends, issues and areas of improvement.
    Develop and implement capacity building initiatives for staff and partners on community accountability and reporting mechanisms in collaboration with the Country CARM Officer and PaQ Manager.
    Develop and maintain relationships with stakeholders such as community representatives, local authorities, and other partners to promote the use of the community accountability mechanism.
    Regularly assess the effectiveness of all the feedback channels (both for MCK and partners) by evaluating the community level of awareness on CARM at relevant frequency and incorporate findings into revised approaches in collaboration with the Country CARM Officer and PaQ Manager.
    Follow-up with relevant stakeholders on agreed upon system corrections, adjustments, and actions, informing, and strategizing with the PaQ Manager and Country CARM Officer.
    In collaboration with program teams develop program specific strategies to provide beneficiaries, communities, partners and stakeholders with available information on CARM and feedback channels throughout the program cycle with clear repartition of tasks.
    Organize CARM technical meetings to discuss emerging issues and adjust the system based on evidence from the field.
    Ensure visibility of the CARM system within the organization, community, partners and stakeholders.
    Develop training materials and conduct accountability related training in collaboration with the Country CARM Officer and PaQ Manager.

    REPORTING

    Provide timely feedback to safeguarding co-investigator, Country CARM Officer, the program participants and stakeholders, whenever required.
    Work with Country PaQ Manager/Safeguarding Focal Point, CARM Officer, Safeguarding Co-Investigator and Regional Safeguarding Advisor to ensure timely feedback on concerns raised by communities regarding program activities to program teams and Mercy.
    Ensure CARM Monthly Dashboard and Bi-Monthly Narrative reports are shared with relevant stakeholders including, safeguarding champions and CARM focal points, program team members, partners and other stakeholders at the County level.
    Communicate with the safeguarding focal point after a disclosure to ensure an appropriate referral is made, when needed.

    STAFF TRAINING AND CAPACITY BUILDING

    Develop CARM training modules that help staff and partners understand the importance of a feedback mechanism, how to use it and how to respond to feedback.
    Conduct training and awareness sessions for staff and partners to ensure they understand safeguarding and CARM and how to report effectively.
    Work with staff and partners to ensure that safeguarding and CARM activities are implemented correctly, and feedback is routinely collected during implementation of activities.
    Promote compliance with the Core Humanitarian Standard (CHS) commitments and quality criteria in programs.

    INTERNAL AND EXTERNAL COORDINATION

    Discuss and review lessons learned with the program teams, CLA Coordinator, Mercy Corps Country PaQ Manager/Safeguarding Focal Point and Country CARM Officer and on a monthly and/or quarterly basis.
    Coordinating with program Field director, Deputy Field Director, Field Coordinators, M&E Coordinator, and other relevant staff to ensure that CARM feedback is integrated into program design, monitoring and evaluation.
    Liaise with the grants and PaQ team to assess partner feedback mechanism identify strengths, gaps, and capacity of implementing partner feedback mechanism at due diligence stage.
    Closely work with partners, government agencies, private business/enterprise, and other stakeholders to ensure they are aligned with requirements and expectations cited in the CARM policy.
    Establish strong relationships with external partners and stakeholders that ensure CARM is meeting the needs of program participants aligned with expectations of stakeholders.
    Ensure coordination and working relationships with CARM counterparts in other relevant international NGOs, and local NGOs and associations whenever necessary.

    CODE OF CONDUCT

    Ensure all field and office-based activities are organized and conducted in compliance to the humanitarian principles and in a dignified way.
    Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
    Other duties as assigned by the supervisor.

    ORGANIZATIONAL LEARNING

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO BENEFICIARIES

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility: No direct supervisory responsibility. The safeguarding and CARM officers provide technical support to Nawiri safeguarding champions, CARM focal point and other program staff. Operational and technical oversight of field-based activities is undertaken by Field Director, Deputy Field Director, and Sub – Field Office Program Managers.
    Accountability:
     Reports Directly To: Field Director with strong dotted line to the Country CARM Officer and Country Safeguarding Focal Point.
    Works Directly With: Deputy Field Director, Sub – Field Office Program Managers, Partnership and Capacity Building Manager, Safeguarding Co-Investigator, Safeguarding Champions, CARM Focal Points, County – level Purpose Area Leads, CLA Coordinators, MEL Coordinator, Program teams, People & Culture Team and Mercy Corps Country PaQ Manager, Country CARM Officer, Ethics Assurance Manager and Regional Safeguarding Advisor.
    Knowledge and Experience

    Bachelor’s degree in social work, law, education, communications, gender, international development or relevant field.
    At least four years of related work experience in safeguarding and/or child protection preferably with an international or local Non- Governmental Organization (NGO).
    Proven interest and commitment to humanitarian and development principles and a demonstrable understanding of conflict contexts and remote work.
    Knowledge in project management, monitoring and evaluation including experience with remote data collection, analysis, reporting and visualization concepts.
    Strong analytical and problem-solving skills with the ability to engage with program participants, stakeholders, and colleagues at all levels.
    Experience in working in multi-cultural and diverse environments with sensitivity to different cultures and customs.
    Proven track record of implementing feedback and complaints mechanisms in complex programs and projects while ensuring confidentiality is maintained.
    Excellent Computer skills: proficiency in MS Office package, some knowledge on data analysis and management would be an asset. Experience in creating and designing Power BI reports and dashboards.
    Highly developed interpersonal skills and ability to communicate complex and sensitive information as well as coordinate and facilitate training to a wide and diverse audience.
    Experience in leading and managing teams.
    Ability to conduct assessment, excellent documentation and report writing skills are required.
    Fluency in spoken and written English and Kiswahili languages is required.

    Success Factors
    The successful Safeguarding and CARM Officer will have excellent communication and interpersonal skills, demonstrated attention to details, will be committed to working with Mercy Corps stakeholders regardless of race, religion, ethnicity, abilities, or gender. S/he will be highly motivated, and capable to work without direct supervision. Other factors include:

    The ability to work under pressure.
    Willingness and ability to quickly learn new information/concepts and implement them.
    Strong team player with initiative and positive attitude towards problem solving.
    A learning approach to work with excellent capacity building skills.
    Attention to detail and patience to double check data results.
    Self-starter, multi-tasker, solution-seeker, and innovator.
    Excellent listening and communication skills, always upholds confidentiality and self – accountability to Mercy Corps values.
    Respects and practices the values of non-discrimination, non-judgement, and inclusivity at all times.
    Willingness to travel to and work in hard-to-reach areas within the County.

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    Use the link(s) below to apply on company website.  

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  • Program Performance and Learning Director, Nawiri Program

    Program Performance and Learning Director, Nawiri Program

    Essential Job Responsibilities
    Program Performance Management

     In partnership with the CoP, oversee the development and roll out of, as well as compliance with, the program performance architecture, including systems and structures for coordination, decision-making, communication, learning and adaptive management,
     Ensure all program meeting and coordination mechanisms are backed by terms of reference with clear roles and responsibilities and systems that support behavior nudges towards update.  Proactively raise and address challenges as necessary.
     Guide the design, roll out and adherence to tools and processes that facilitate high quality implementation, learning and adaptive management, including standard operating procedures, workflow processes and design, technical quality standards, routine monitoring, and review and reflection.
     Maintain program performance metrics in line with Mercy Corps and USAID expectations to track and improve performance and quality.
     Lead and oversee all processes related to donor deliverables, including PREP, quarterly reports, Annual Results Report, review and reflection meetings, and key donor workshops coordinating across the leadership team as necessary.
     Ensure that program team members are trained in Quality Improvement and Verification Checklist (QIVC), DQA, and the program’s quality assurance charter (QAC) process.
     Develop and maintain online quality assurance charter (QAC) system, ensuring compliance with Mercy Corps’ deliverable quality assurance check process.
     Maintain regular communication with the RFSA Complex Program Board, and country-level PaQ focal points to identify opportunities for innovative collaboration with other departments and programs and advise senior leadership on ways to drive forward quality programming and leverage cross-program learning. 

    Partnerships and Representation

    Regularly liaise with  external stakeholders, including the donor to represent Nawiri’s program performance and systems. Deputize CoP when required.
    In partnership with the Director of Implementation and the P4 lead, provide program performance guidance for comprehensive partner support and engagement mechanisms linked to technical and operational performance.
    Facilitate the Nawiri Steering Committee meeting and representing the project in project coordination frameworks,
    Support the CoP in managing and organizing 4-corners calls, partnering with and including NLT members as necessary to set agenda and address key issues.
    Support DoI and P4 Lead with tools and processes to ensure local partners are adequately supported with organizational capacity strengthening assessments and capacity strengthening plan.
    Facilitate active management of partner agreements, with regular performance reviews
    Support the DoI, P4 lead and DCoP/TD in developing clear performance metrics and milestones, and adhere to all technical and operational program performance standards; put in place remedial action when required
    With the CoP, organize and facilitating partner coordination meetings
    Oversee programmatic monitoring of sub-awardees ensuring that monitoring and quality assurance is conducted across performance, quality and organizational aspects of implementation.
    Develop relationships and linkages with organizations implementing other donor-funded programs allocating grants in the Nawiri participants’ ecosystem.

    Monitoring, Evaluation, Learning and Adaptive Management

     With direct oversight over the MEL Lead, ensure the implementation of program responsive tech-enabled, high performing MEL and SLL systems that support both donor deliverables and regular program learning and adaptive management
     Guide and oversee the roll out of a learning agenda for the program; partner across units to ensure appropriate metrics of success and learning protocols are in place, including quantitative and qualitative monitoring tools and research.
     Facilitate a culture of curiosity, learning and adaptive work planning and implementation with program teams
     Organize and facilitate after-action reviews, regular learning meetings, or strategy workshops.
     With the Communications and SLL Advisors, support knowledge-sharing, success stories capture , lessons learned and best practices documentation for the Nawiri program to build an understanding of results, impact, and contribution to outcomes. This includes production of learning, research and/or technical briefs, drawing on DCoP/TD and DoI as needed.
     Oversees and guides the engagement of shared learning with the CRS Nawiri consortium and other partners.
     Working closely with the MEL Team, the PPD will oversee adherence between interventions and the Monitoring, Evaluation and Learning Plan, while ensuring smooth and efficient sequencing, layering, and Integrating throughout the two Purposes and interventions.
     Support and ensure the integrating cross-program learning and new insights in strategy design and implementation.
     In collaboration with the MEL and Research team, identify and develop research and learning priorities that are connected to programmatic and country strategic objectives.
     Ensure the quality of learning materials, methodologies, and delivery methods used in Strategic Learning meets the program’s standards and objectives.
     Partner with the MEL Lead to ensure activities are aligned with the broader program goals and objectives, collaborating to establish MEL frameworks that support the program’s success.
     Work with the MEL Lead to translate findings into actionable insights that inform program adjustments and improvements and allow programmatic decision-making.

    Communications and Knowledge Management

     Oversee the development of a knowledge management and communication strategy for the program, and ensure adherence to protocols
     Ensure program compliance with Mercy Corps document retention and archiving practices (Program Record Management & Retention policy)
     Guide and manage the roll out of key internal and external program communications, including regular flows of decisions and action points within and across offices, program coordination structures, and partners;
     In partnership with the CoP, hold team members accountable to communication flow.
     With the Nawiri Comms Advisor  ensure that external communications products are in line with Nawiri messaging and influence plan, are regularly developed and disseminated with relevant stakeholders in languages, formats and media that are appropriate for, accessible, and can be understood by the target population.
     Support the Communications Advisor to implement the Nawiri Communication Work Plan in addition to delivering on donor communications and visibility requirements
     Collect and share learnings and best practices from this program both internally and externally.
     Communicate effectively to ensure overall program targets and donor obligations are met.

    Influence, representation/internal and external coordination

    Contribute to program visibility and advocacy work by assisting in the dissemination of program data and learning and regularly reflecting program results.
    Represent Nawiri in donor meetings as required, and lead representation in areas related to MEL, SLL and program performance.
    Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders towards improved program performance.
    Communicate effectively across teams and partners to ensure overall project targets and donor obligations are met. 

    Team management

    Effectively oversee senior management team members for program performance, including MEL, SLL and Program Quality.
    Put in place effective management practice that build team coherence and trust, while ensuring accountability and performance.
    Provide continued capacity building to the Program Performance Team, and broader program team members and create a pleasant work environment that promotes learning, accountability and ownership.
    Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one on ones and performance reviews.
    Monitor team members’ performance, and take remedial action as required
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence. 

    Supervisory Responsibility

    Will supervise the MEL Lead, SLL Lead, Senior Communication Officer, Program Quality Manager

    Accountability

    Reports Directly To: Chief of Party
    Works Directly With: DCoP/TD, Director of Implementation, Purpose Leads, Field Directors, Finance Manager 

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our projects.

    Knowledge and Experience / Qualification and Transferable Skills

     MA/S or equivalent experience in project/program management, social science, political science, international development, or another relevant field.
     At least 7 years of experience in international development programming, preferably in Africa.
     At least 5 years’ experience with managing USAID projects, including strengths in grant management, coordination and donor reporting.
     Extensive experience in and understanding Monitoring, Evaluation and Learning, including MEL Tech tools and how to apply them effectively.
     Certified in program management and/or proven ability to apply and adapt program management systems and standards for team and program performance.
     Proven ability to drive learning agendas and a culture of adaptive management across program teams.
     Patient and committed to capacity building, training and coaching of a team with diverse skill sets.
     Experience in implementing and managing programs including work-planning, food security, agricultural development, nutrition, governance and resource management.
     Demonstrated practitioner level capability in time-based planning tools – such as Microsoft Project or similar – or an in-depth understanding in how to approach their use.
     Demonstrable ability to produce high quality deliverables at speed and with minimal direction
     Excellent communication and stakeholder management skills, and the capacity to work at a strategic level with senior leaders (both internal and external) is essential
     Ability to multi-task and juggle several tasks and relationships at one time, with little to no direction
     Proven ability to work effectively in multicultural teams and with technical and administrative staff and consultants.
     Fluent English required and fluent French desirable.
     Ability to work in a hardship environment with moderate to high levels of insecurity and significant restrictions on personal movement.
     Prior work experience in the DRC and demonstrable understanding of the context a significant advantage

    Apply via :

    jobs.jobvite.com

  • Social Behavior Change and Communication Consultancy Market Systems Assessment Consultant

    Social Behavior Change and Communication Consultancy Market Systems Assessment Consultant

    Scope of work

    The primary goal of this consultancy is to secure a highly qualified Social and Behavior Change Communication (SBCC) consultant (S). Tasked with leading the development and execution of a robust SBCC strategy for the Girls Improving Resilience through Livelihoods and Health (GIRL-H) program across Kenya, Uganda, and Nigeria, the consultant aims to enhance the well-being of adolescent girls, boys, and young women by increasing their access to skills, knowledge, health resources, formal education, and economic opportunities.

    Under the direct supervision of the program Implementation lead and in collaboration with country managers, the consultant will undertake various tasks outlined in this concise Scope of Work.
    Needs Assessment and Analysis.

    The consultant will conduct a comprehensive assessment to precisely identify the specific social behavior changes the program aims to address. This will involve conducting formative research to gain insights into the beliefs, attitudes, and behaviors of the target audience. The assessment will also include a thorough review of existing data and relevant research about the specific challenges faced by adolescent girls, boys, and young women in the program’s context. The findings will serve as a foundation to inform the development of an effective SBCC strategy.
    The consultant will develop a tailored SBCC strategy aligned with program goals, identifying key messages, channels, and materials for behavior change. They will ensure a comprehensive approach covering both individual and community-level interventions. The strategy should, be informed by the needs assessment and should outline clear objectives, target audiences, key messages, communication channels, feedback adaptation, monitoring, scalable approaches, and suggested activities aimed at driving social and behavioral change at different levels.
    The consultant will offer training and support to program staff and partners, focusing on enhancing their skills and understanding of Social and Behavior Change Communication (SBCC) techniques and principles. The goal is to strengthen the capacity of local partners, ensuring the sustainability of SBCC efforts even after the consultant’s tenure. This comprehensive approach aims to empower the program’s stakeholders to effectively continue and expand SBCC initiatives independently.

    SBCC Strategy Development
    Campaign design and Implementation

    The consultant will be responsible for developing engaging and culturally sensitive communication campaigns to foster positive behavior change. This will involve identifying key messages that align with the program’s objectives and are relevant to adolescent girls, boys, and young women in the three countries. The consultant will select suitable communication channels and create diverse information, education and communication materials, including posters, brochures, videos, and various digital assets.
    These materials will be designed with innovation and creativity to ensure their impact and resonance with the target audience. Age-appropriateness will be a crucial consideration, ensuring that the key messages are delivered in a language and format that effectively resonates with the target audience. The consultant will be instrumental in infusing innovation and creativity into the campaigns, leveraging their knowledge and skills to ensure their relevance and impact. They will stay updated on the latest trends and best practices in social and behavior change communication (SBCC) to ensure the campaigns are dynamic and effective. Additionally, the consultant will also conduct a comprehensive needs assessment to identify key stakeholders, influencers, and existing SBCC efforts in each country. This will facilitate collaboration and alignment with relevant partners, maximizing the impact of the campaigns by leveraging existing networks and resources.

    Capacity Building.
    Community Engagement

    The consultant will collaborate closely with local partners, community leaders, influencers, and stakeholders, seeking their support and active participation in Social and Behavior Change Communication (SBCC) initiatives. The consultant will organize a range of community events, including workshops, focus group discussions, and meetings, fostering dialogue to gather valuable insights and feedback while simultaneously raising awareness about the program’s objectives. This strategic approach aims to ensure robust community involvement and support for effective SBCC implementation.
    Draft a TOR to a selection of different champions such as social media influencers, male champions, and media firms.
    The consultant will work closely with the GIRL-H Program Team to create a compelling and engaging creative country-specific concept for the SBCC campaigns. This concept will serve as the foundation for all campaign materials and activities to support the rollout of the SBCC campaigns. This should include developing the campaign creative concept, writing the scripts, developing storyboards, designing materials to creatively convey the key message, pretesting messages/materials, preparing and implementing a comprehensive media plan, developing the social media calendar, and proposing monitoring and evaluation approaches for the campaign.
    The consultant will support the M&E team in identifying relevant indicators and setting measurable targets for the campaign. They will conduct regular reviews and analyze data to assess the effectiveness of the strategy and adjust as needed. Working closely with the M&E team, the consultant will ensure the campaign aligns with goals and objectives and enhances its impact. Their involvement in monitoring and evaluation will ensure the campaign remains evidence-based and continuously improves to achieve behavior change outcomes.

    Reporting:
    The consultant will work closely with the GIRL-H Program Management Unit, and the communications team and report to the Program Director.
    Deliverables

    A comprehensive needs assessment report
    Engaging SBCC campaigns and materials.
    Design the campaign plan.
    Develop the pretesting materials including the moderator guide and questions and lead the pretesting of the campaign materials.
    Review and comment on all relevant plans including media plan, program Website, social media calendar, communication plan, etc.

    Training materials and capacity-building documentation

    Support the M&E team in identifying relevant indicators to this campaign and assist in setting the targets.
    Regular Progress report
    TORS and scope of works used to engage the different stakeholders and partners (Male champions, s, social media influencers, media agencies)
    Develop a robust monitoring and evaluation framework with clear metrics and indicators.
    Develop a robust monitoring and evaluation framework with clear metrics and indicators.

    Technical expertise, skills, and knowledge

    Master’s degree in social and behavioral science, Public Relations, Communication, Journalism, or a related field.
    10- 15 years of work experience in designing, implementing, and evaluating social and behavior change campaigns and interventions in Kenya and Uganda or Nigeria
    Experience in developing behavioral change communication tools and materials.
    A strong grasp of the cultural and societal dynamics of the target population and a sensitivity to gender-specific issues, particularly those affecting youth, especially women.
    Solid skills in data analysis, synthesis, reporting, and presentation
    Excellent command of English.

    Proposal requirements
    The consultant will submit both a technical and a financial proposal (of not more than 10 pages) that includes the following:
    Technical proposal:

    Demonstration of the consultants’ understanding of the terms of reference. This will be included as an interpretation of the consultant’s understanding of the requirements of this assignment rather than a summary or re-statement of the terms of reference.
    A clear and detailed work plan with dates and deliverables specified.

    Financial proposal:

    An itemized and detailed budget, indicating the unit costs for consultancy fees as well as, separately, administrative and support costs such as travel, accommodation, and office support such as stationary. Please note that Mercy Corps will not provide transport, meals, and accommodation to the consultant or research assistants during the consultancy period.
    All costs must be expressed in USD.

    References:

    Names, addresses, and telephone numbers of representatives of two organizations that will act as professional referees; these must be persons of managerial responsibility at the level where such reviews as these can be authorized.

    Vendor Information to be submitted.

    Evidence of similar work conducted.
    Concept note of not more than five pages.
    Budget summary of total cost

    Duration:

    The consultant’s engagement will 4 months ( January -April 2024 )with the possibility of extension based on performance and program needs.

    TECHNICAL AREAS
    Relevant Experience: (Score 30 Marks)

    Demonstrated expertise in conducting comprehensive social behavior change assessments, particularly in the context of youth livelihood programs.
    Understanding of the cultural, social, and economic dynamics that influence behavior change in the program’s target regions.
    Previous experience in identifying and selecting sectors for scaling and expansion.
    Strong research capabilities, including desk research for target countries, qualitative research methodologies, and data analysis.

    Strong Organizational capacity and technical know-how (Score 30 Marks)

    Demonstrated expertise in needs assessment to identify the most effective approaches for social behavior change activities relevant to the program’s target demographics.
    Skilled in fostering collaborative approaches with diverse stakeholders in the intervention design process.
    Ability to utilize a range of qualitative and quantitative research methodologies to inform the SBCC strategy

    Innovation and Strong Technical details (Score 20 Marks)

    Demonstrated innovation and creativity in identifying gaps and opportunities within chosen approaches, proposing practical interventions for sustainable employment opportunities.
    Strategic mindset to develop a comprehensive strategy outlining proposed interventions, including a clear implementation roadmap.
    Exhibit innovation in identifying key areas for behavior change communication.
    Ability to adapt and align the strategy to local contexts and changing program needs.

    go to method of application »

    Interested candidates should submit their applications to tenders.mck@mercycorps.org by 8th of December 2023.

    Apply via :

    tenders.mck@mercycorps.org

  • Senior Program Manager

    Senior Program Manager

    General Position Summary

    The Senior Program Manager is a key member of the Sauti senior management team. S/he will be the Head of Office in Mombasa, with supervisory responsibility for programme and operational staff in the Mombasa office, ensuring programme and operations run smoothly, managing risks and ensuring integration of activities, and that all consortium members are speaking to government and communities with one unified voice.  They will directly manage the operationalization of systems, structures, and processes that enable high quality, decentralized program implementation tailored to the local context. The Senior Program Manager will lead the program’s localization agenda at that county level and below, including capacity strengthening support and oversight of program partners and engagement with local institutions on institutional strengthening approaches critical for long-term sustainability of the interventions. The Senior Program Manager will work closely with the Chief of Party to drive the program’s strategic approach and ensure strong technical models are translated into high quality operational plans and interventions, and with the MEL Manager to ensure monitoring and evaluation systems are developed that track and assess programmatic impact and support adaptation and learning.

    Essential Job Responsibilities
    STRATEGIC LEADERSHIP

    Works closely with the Chief of Party (CoP) to develop and guide overall strategic and technical vision and drive the program’s innovative, evidence-based, adaptation approach.
    Ensure program vision, implementation modalities, and operational mechanisms are consistently communicated and internalized by all program team members, partners and stakeholders; facilitate program buy-in across partners and stakeholders.
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed; promote and model a culture of learning and adaptive management.
    Operationalize strategic linkages and coordinate across technical, implementation, monitoring and evaluation and learning teams at implementation level, to further technical excellence, learning and impact, and ensure coherence of program components.

    PROGRAM MANAGEMENT AND QUALITY

    Manage and oversee program activities in the selected counties working in close collaboration with key project stakeholders, including local government officials, community-based organizations, researchers and other implementing agencies on the ground.
    Lead in the structuring of local partner roles and responsibilities, oversee their activities and provide continuous technical support as required.
    Ensure programme implementation is on time, target and budget, using effective MEL systems to reach desired impacts, and to facilitate learning and adaptation.
    Provide regular situational awareness, and updates on changes in context and opportunity, feeding into strategy shifts, and programming priorities.
    Inform and actively participate in pause and reflect sessions, sense-making workshops and ongoing program adaptations; ensure program data is used for learning and decision making.
    Ensure that programme implementation is responsive to communities and governments and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
    Work with the COP to engage with key governmental partners and policy makers in ways which influence policies and issues and build capacities relating to P/CVE.
    Inform and actively participate in pause and reflect sessions, sense-making workshops and ongoing program adaptations; ensure program data is used for learning and decision making.

    LOCAL PARTNER CAPACITY SUPPORT

    Support the establishment of County Advisory Groups, led by local CSOs, and provide strategic guidance to the development of annual workplans reflecting local priorities.
    Work with the COP to develop tailored partner capacity assessments, drawing on Mercy Corps’ existing Organizational Capacity Index approach and others.
    Support the development of institutional strengthening plans for partners that respond to organisational and programmatic priorities, and which draw upon a range of capacity development approaches.
    On the basis of the findings and plan, provide strategic programme guidance and technical support for the partner capacity building portion of the programme, through provision of support to field staff and partner organisations as required, in coordination with the Deputy Team Lead.

    KNOWLEDGE MANAGEMENT AND COMMUNICATION

    Work closely with the MEL Manager, and consortium partners, to ensure that effective M&E systems and processes are embedded within the programme implementation unit and that data is collected, analyzed, and used to inform ongoing adaptation of programme strategies and delivery approaches.
    Supports information systems and procedures to ensure easy access to and utilization of evidence collected and processed by the program team.
    Work with the MEL Manager to ensure programmatic reports are produced in a timely and efficient manner.
    Contribute to shaping the programme’s research and influencing agenda, working with relevant Sauti team members to integrate and advance research, learning and advocacy

    TEAM MANAGEMENT

    Establish leadership, direction and personal credibility of Mombasa based staff; implement and maintain a clear chain of authority and accountability;
    Supervise and provide “hands on management” of programme teams and provide support and training in all their activities. Assist in the development of their professional skills and conduct staff reviews as appropriate.
    Oversee the development of programme and staff work plans with an emphasis on excellence and achievement, encourage a team culture of learning, creativity and innovation and ensure regular one-to-one sessions and performance reviews to review progress and resolve any concerns or issues;
    Promote accountability, communicate expectations and provide constructive feedback to staff and partners through regular coaching and annual performance reviews, and ensure that supervisory staff do the same in a timely manner. Implement, and ensure all staff are effectively using, the performance planning and management system, establishing performance expectations and regularly providing constructive feedback.
    Develop the capacity of the team, deepen understanding of their roles and assist with career development.
    Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
    Participate in the hire, orient and lead team members as necessary

    OFFICE MANAGEMENT AND OPERATIONAL LEADERSHIP

    In conjunction with the COP and the Operations Director in Nairobi, ensure Mombasa field operations are running smoothly and team members are getting the support and guidance
    they need. Ensure full compliance with Mercy Corps systems.
    In collaboration with the COP, Operations Manager and Regional Security Advisor monitor security developments and report to Mercy Corps Senior Management as per the Mercy Corps Kenya security procedures and protocols;
    Ensure compliance with security procedures and policies as determined by country leadership.
    Maintain close cooperation with the Finance and Procurement teams and other staff to ensure maximum benefit to the programme and full compliance with all the established operational, administrative and financial policies and procedures;
    Exercise sound judgment to ensure programme expenses are reasonable, allocable and prudent. Ensure all programme funds are spent in accordance with donor rules and regulations.

    FINANCE AND COMPLIANCE

    Ensure compliance and transparent use of resources in line with donor and Mercy Corps policies; manage implementation budgets in compliance with donors regulations while applying financial flexibility to meet program needs.
    Monitor program activities to ensure adherence to grant agreements, Mercy Corps’ policies and procedures and other relevant regulations, including those of USAID and the Government of Kenya.
    Ensure all interventions adhere to Mercy Corps’ Gender Policy, Safeguarding and Do No Harm principles, and beneficiary accountability standards.

    INFLUENCE AND REPRESENTATION

    Lead the socialization of the program with Government stakeholders, and local partners ensuring necessary approvals and collaboration as required.
    Contribute to program visibility and advocacy work by assisting in the dissemination of program research and learning information. Represent Mercy Corps in forums with the broader humanitarian and development community.
    Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
    Actively contribute and collaborate with regional and global counterparts to promote best practices within the program.
    Communicate effectively across teams and partners to ensure overall project targets and donor obligations are met.

    SECURITY

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.
    Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.
    Ensure that programs are designed and implemented with a clear analysis and understanding of security.

    ORGANIZATIONAL LEARNING 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    ACCOUNTABILITY TO BENEFICIARIES

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility
      Project Officer

    Grants and finance Officer
    Oversight and management of local CSO partners

    Accountability
    Reports Directly To: Chief of Party
    Works Directly With: Country Director, Director of Programs, Program Managers, Finance Director, Operations Director, People & Culture Director, HQ Regional Program Team, HQ Technical Support Unit.
    Knowledge and Experience

    BA/S in Peacebuilding, Conflict Resolution or other related field required; MA/S is strongly preferred.
    A minimum of 7 years’ experience, including 3 years in a senior management position.
    At least 4 years’ experience working on countering violent extremism programming, conflict mitigation and resolution, and/or violence reduction and prevention programs preferred
    Previous experience in capacity strengthening of local CSOs, and community-based institutions.
    Experience managing locally-led, innovative and evidence-driven programming is critical
    Experience working with a diverse range of community members to discuss sensitive and delicate topics in a conflict-sensitive manner.
    Strong skills and a track record in strategic visioning, leadership, and inspiring teams.
    Prior management experience within USAID funded programs is beneficial
    Effective personnel management, coordination, and decision-making skills, with proven ability to be accountable for all components of the program.
    Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques.
    Persuasive written and oral communication in English and Swahili, including report writing; competency in a relevant local language beneficial.
    Demonstrated effectiveness managing a diverse team of staff, consortium partners and local implementing partners, building a cohesive and results-oriented team to deliver impact
    Excellent writing and reporting skills.
    Excellent verbal and inter-personal communications skills.
    Demonstrated sensitivity, skill, and experience working within different cultural settings and navigating public affairs and communications on sensitive issues.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is an asset.

    Apply via :

    recruiting2.ultipro.com

  • Senior Finance and Grants Officer Program Officer (Mombasa) Monitoring & Evaluation Officer – 6 Months Maternity Cover (Samburu)

    Senior Finance and Grants Officer Program Officer (Mombasa) Monitoring & Evaluation Officer – 6 Months Maternity Cover (Samburu)

    The Position Summary

    The Senior Finance and Grants Officer is responsible for conducting pre-award assessments, post award management and close outs for Sauti subcontracts and sub awards. S/he will also support efforts to build the capacity of downstream partners to meet finance and compliance requirements of USAID, so that these partners develop professional personnel and systems. The Senior Finance and Grants Officer is responsible for review of financial files/records both soft and physical to ensure that partner files are up to date.

    Essential Job Responsibilities
    Process

    Conduct day to day management and implementation of the grants work plan under Sauti.
    Propose revisions to grant processes and procedures based on experience and lessons learned and coordinate proposed changes with the Finance and Grants Manager.

    Pre-Award

    Participate in the solicitation and selection of sub recipients and subcontracts, working closely with the technical team to identify potential areas of support, eligibility and evaluation criteria
    Work with selected grantees to ensure budgets are in line with program activities and that costs are reasonable, allowable and allocable.
    Conduct due diligence assessments on all grants including business feasibility, evaluate environmental requirements and pre-award assessment of financial responsibility to ensure sub recipients have the capacity to comply with the terms of subcontract agreement, is free of conflicts of interest and are eligible organizations.
    Assist with drafting and reviewing of sub-award agreements, ensuring use of correct agreement templates, standard terms and conditions are included, follow up with both Mercy Corps and partner signing and ensure that a fully executed subcontract agreement is filed by both Mercy Corps & partner
    Develop financial monitoring plans for partners

    Post-Award

    Conduct post-award trainings for the sub-recipients on grants administration, applicable donor regulations and reporting requirements.
    Identify sub-recipient/grantee capacity building needs and provide technical assistance where needed and trainings to assure compliance.
    Conduct financial monitoring office visits to ensure that the use of funds and the activities performed are in compliance with the terms and conditions of the subcontracts.
    Review sub-recipient/grant financial reports for accuracy and completeness and regularly monitor their budgets vis-a-vis financial reports
    Review sub-recipient/grant funds requests for accuracy and completeness and process payments/reimbursements as appropriate.
    Maintain complete and accurate files for all sub-recipient/grant files as per the Field Finance Manual.
     Review and post the financial reports in Navigator ensuring they are reconciled to partner financial reports regularly.
     Review status of subcontracts reports ensuring milestones in Navigator are up to date
    Serve as primary point of contact for all correspondence and notifications to partners.
    Facilitate sub-award modifications
    Maintain a log of details of all Sauti partners including name of sub-contractor, contact details (including address, email, telephone and contact names), types of services provided and duration of sub-contract
    Monitor grantee assets by ensuring that grantee assets are reported on and disposed of in accordance with donor rules
    Facilitate sub award modifications

    Close-out

    Review final financial reports for accuracy and completeness
    Conduct final funds reconciliation and liquidation of sub contracts
    Participate in final close out reviews
    Review consortium partners and downstream files to ensure that partner records are complete
    Follow up on asset disposition ensuring that all assets purchased by the partners with Sauti funds are disposed of in accordance with donor rules
    Prepare final Close-out checklists and notification to consortium and downstream partners

    Others

    Responsible for the preparation of monthly and quarterly reports for grant activities that feed into the Sauti report.
    Ensure that project activities comply with Mercy Corps internal policies and procedures, as well as Donor rules and regulations.
    Participate in the development and implementation of the project’s annual work plans.
    Support Finance team with other grants or finance sector activities.
    Coordinate expenditure verification and project audits and follow up on management decisions regarding audit findings ensuring these are documented and communicated to the partners
    Ensure that field staff are familiar with grants management procedures.

    Supervisory Responsibility
    None
    Accountability
    Reports directly to: Senior Finance and Grants Manager,
    Works directly with: Chief of Party, Finance and Compliance Director, Programme Teams, Field Finance/Grants Team, Consortium and downstream partners.
    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    A Bachelor’s degree in Business Administration, Finance, Economics or relevant field; an advanced degree is preferred.
    Professional accounting certification CPA(K).
    At least five (5) years of demonstrated professional experience managing grants, subcontracts, procurement and compliance with donor regulations, preferably Donor-funded projects.
    Strong accounting skills and experience, including management of the general ledger, journal entries, payables and balance sheet.
    Demonstrated experience applying clauses and negotiating without heavy management oversight including developing amendments and modifications as a result of negotiations.
    Experience providing capacity-building training to staff partner organizations.
    Strong analytical and computer skills, with emphasis on budget and financial analysis and advanced computer skills in MS Office, particularly Excel are required.
    Fluency in the English Language is required.
    Other required competencies and skills include:

    Grants Administration

    Knowledge and application of best practices in grant management.
    Demonstrated knowledge of financial and management systems, regulations and reporting requirements. Evidence of ability to be creative and flexile within those requirements.
    Analytical capabilities with accounting procedures and processes for structuring projects.
    Knowledge of grants management software and information technology skills.

    Management and Communications

    Ability to communicate technical, budgetary and program details to staff, grantees and applicants.
    Ability to design and implement effective workflow processes and procedures.
    Capability to foster an atmosphere which recognizes and respects cultural and individual differences.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Women’s Economic Empowerment Advisor Monitoring, Evaluation & Learning (MEL) Manager Chief Of Party Program Manager

    Women’s Economic Empowerment Advisor Monitoring, Evaluation & Learning (MEL) Manager Chief Of Party Program Manager

    General Position Summary 
    The Women’s Economic Empowerment (WEE) Advisor for the Regional Livestock Programme to use their in-depth contextual understanding, technical and practical expertise and relationship building skills to define and support the collective delivery of a gender transformative program for women’s economic empowerment in the drylands of Somalia, Ethiopia and Kenya. The role will lead the program’s gender equality and social inclusion (GESI) strategy design and support to its implementation, providing technical guidance to all program components to ensure high quality programming that will advance gender equality and women and girls’ empowerment. The role provides leadership to ensure that the program is grounded in intersectional gender equality and social inclusion analysis and supports the design and implementation of gender transformative monitoring, evaluation, accountability, and learning systems to demonstrate impact, while sharing learning across our team and partners.
    Essential Job Responsibilities 
    VISION AND STRATEGY

    Work closely with the Program Director, Program Managers from the three countries, as well as program team and key stakeholders to develop a gender transformative program strategy and implementation plan for WEE.  
    Ensure that cross-cutting aspects of GESI and youth are included in the design of program activities across components.
    Participate in the development and implementation of program research and learning agenda, to build evidence and support the production of robust thought leadership on GESI and WEE.
    Lead adaptation or expansion of WEE activities in response to funding opportunities and budget changes
    Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed; promote and model a culture of learning and adaptive management.
    Support the program to implement Mercy Corps’ global Minimum Standards for GESI integration.

    TECHNICAL GUIDANCE FOR IMPLEMENTATION

    Provide oversight and guidance to the program implementation teams to ensure that thematic components are technically sound and grounded on GESI analysis; ensure the inclusion of women, men and youth from a diversity of identity groups and communities; and ensure that implementation methods are consistent donor guidelines and acknowledged good practice.
    Deliver regular training and ongoing mentorship to program team members and partners to promote capacity, ownership, and commitment to GESI and WEE-related best practices.
    Support field monitoring and conduct periodic qualitative reviews on the strategic direction of GESI-related activities.
    Oversee program-level partnerships specific to WEE strategy and intervention approaches. 
    Support RLP Monitoring and Results Measurement Manager, Program Director and country-level Program Managers to interpret monitoring results and relevant study findings to strengthen WEE approach, intervention design and partnerships (i.e. adaptive management to support WEE).
    Regularly review program workplans, reports and data collected, analyzing outcomes and desired impact making crucial recommendations to maximize gender transformative potential.
    Work closely to guide and support the program’s Monitoring & Results Measurement and Learning teams to design and implement a MRM system appropriate for a gender-transformative program; to carry out GESI analysis; to develop innovative program quality and monitoring tools; and to conduct monitoring and evaluation activities using participatory methodologies that promote GESI.
    Contribute to donor reporting and ensure submission of reports that effectively communicate the program ’s GESI work, with a focus on youth and WEE across all program components.
    Support the development of knowledge management products to increase the program’s understanding of successful implementation strategies; distill learnings and evidence generated into program guidance and thought leadership for internal and external consumption.
    Support the incorporation of GESI within the program’s operational policies and practices.
    Support the execution of the WELI/WELBI baseline, including data collection, analysis, and development of recommendations. Work closely with the team to ensure early level engagement and subsequent integration of findings into the project’s work-plan.
    Conduct a GBV risk analysis and ensure that recommendations for mitigation are integrated in the program’s strategy and the project’s work-plan. Ensure that all staff and partners are trained on safeguarding and understand their roles in protecting program participants from sexual exploitation and abuse.

    Management & COORDINATION

    Supervise and mentor GESI and women economic empowerment staff involved through technical visits, and coaching sessions.
    Ensure that program and country staff understand are familiar with and have the skills to contribute to the integration of Mercy Corps’ GESI Minimum Standards.
    Liaise with key external stakeholders to include their input on GESI, youth and WEE perspectives in all aspects of program activities.

    EXTERNAL REPRESENTATION

    Represent Mercy Corps and the program at relevant external meeting and events, including in GESI-related networks and coordination bodies.
    Lead in documenting and coordinating information dissemination activities that share program achievements in and results with the aim of influencing decision and policymakers.
    Prepare and deliver presentations to stakeholders about program approaches, best practices, and learnings related to gender equality, diversity, and inclusion.

    Security

    Work closely with the country team’s security focal point to promote and maintain systems that promote the safety and security of all team members.  Ensure that gender specific needs and interests of program staff in relation to safety and security are identified and responded to appropriately.

    Supervisory Responsibility

    No direct supervisory responsibility. The Women Economic Advisor directly supports women economic empowerment officers. 

    Accountability 
    Reports Directly To: Program Director
    Works Directly With RLP Staff including: Country-level Program Managers, Trade Corridor Coordinators, Inclusive Markets Technical Coordinator, Inclusive Finance and Investment Advisor, Rangelands Management Adivsor, Monitoring and Results Measurement Manager, Contracts and Compliance Manager, Finance Manager.
    Accountability to Participants and Stakeholders 
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
    Minimum Qualifications & Transferable Skills

    Master’s degree in a relevant academic area – e.g., a social science discipline.
    Minimum of 5 years of experience at the community level is required.
    Minimum of 5 years of progressive technical responsibility, including mentoring multi-sectorial teams, for humanitarian and development assistance, preferably with an international NGO; preferred experience in women economic empowerment youth entrepreneurship experience preferred.
    Must have experience in leading the Gender Strategy of a large program and have demonstrated technical experience leading gender and youth integration into livestock and market systems development programming.
    Experience in the Horn of Africa and an in-depth understanding of gender, age, and other locally significant socio-cultural factors in the context of pastoralist and agro-pastoralist programming preferred.
    Demonstrated experience working with private sector to identify and test alternative business approaches to better serve women market actors is preferred.
    Demonstrated experience working with local government officials to identify and test alternative extension and public service approaches to better serve women community members and market actors is preferred.
     Ability to travel for field missions for 30-50% level of effort as needed.
    Demonstrated capacity to lead the collection, analysis, and utilization of information from a broad range of sources.
    Experience working with major donors, SDC, AFD, SIDA, World Bank or USAID.
    In-depth understanding of gender, age and other locally significant socio-cultural factors in livestock programming context, and demonstrated capacity to lead the collection, analysis and utilization of information from a broad range of sources in order to ensure effective integration of innovative and context specific gender and youth concepts.
    Demonstrated ability to foster commitment and build capacity among activity staff and in-country stakeholders to, women economic empowerment gender and youth integration.
    Ability to self-manage and succeed in an integrated management model, with demonstrated proactive and flexible nature in resolving problems and finding innovative solutions.
    Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members. Strong interpersonal and communication skills and the ability to work effectively with groups to produce high quality results.
    Cultural sensitivity, patience, flexibility and ability to work well in a multi-sectoral and multi-cultural team and to work closely, understand and support private sector, government and civil society.
    Ability to work in a fluid and sometimes-stressful environment with unexpected challenges.
    Skills in participatory learning and action and facilitating collaborative problem solving.
    Demonstrated ability to foster commitment and build capacity among program staff and in-country actors to ensure gender and youth integration and women economic empowerment.
    Excellent written and persuasive oral communication skills in English required.
    Nationals of Somalia, Ethiopia or Kenya preferred. This position will be based within the successful candidates home country and does not include expatriate benefits.a

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    Use the link(s) below to apply on company website.  

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  • Innovation Manager Climate & AgTech, Ventures

    Innovation Manager Climate & AgTech, Ventures

    General Position Summary
    If you’re interested in launching innovative climate & agricultural solutions for emerging markets, this role will let you work closely with the most exciting local startups in Latin America (and beyond).
    This is the role for you if:

    You are passionate about deploying climate, agtech and inclusive fintech solutions in emerging markets.
    You are passionate about supporting underserved users to build financial resilience and climate resilience.
    You have spent 4+ years working in emerging markets in a strategy, consulting, business development / partnerships, or product design capacity.
    You appreciate the pace and disruption of working at, and with, startups, while leading with rigor and structure to ensure smooth delivery.
    You are an independent project manager, with a strong record of managing complex projects and delivering insights.

    The purpose of this role is to lead implementation of pilots focused on climate & agricultural solutions with our partner organizations across emerging markets with focus in Latin America (and also Africa and Asia). You will work alongside the Mercy Corps Ventures team to develop a pilot strategy and with our pilot partners to develop a pilot plan, project management materials, impact measurement framework and more, for each engagement. You will provide management, administrative and operational support for pilots and be responsible for pilot management, partnership development, impact management, and reporting. You will be a champion of entrepreneurial solutions to the toughest global challenges and be motivated to develop expertise in emerging technologies and business models. Additionally, you will support new pilot design by conducting research on new use cases and speaking with potential partners, while also generating thought leadership on new solutions.
    Essential Responsibilities

    Leading day-to-day pilot operations, including but not limited to

    Developing pilot work plans and impact frameworks,
    Develops and presents alternative approaches/options to various needs and situations.
    Supporting procurement and budgeting processes
    Ensuring pilot objectives are met and managed to established timelines and budgets.
    Extracting insights from pilots
    Preparing presentations / conducting analysis on pilots
    Prepare articles and presentations outlining the pilot launch and insights for external audiences and events.

    Supporting pilot design, including but not limited to

    Research on innovative climate and agricultural solutions
    Sourcing and managing potential partners.
    Development and continuous improvement of pilot processes and systems

    Supporting on thought leadership / ecosystem building / fundraising

    Provides thought leadership and training within a defined subject or program area.
    Coordinating with partners on events
    Design of concept notes

    Provide support for other key projects as needed.

    Supervisory Responsibility

    To oversee the work of Mercy Corps Ventures’ pilot consultants
    To support partner organizations in implementing pilot projects
    No direct supervisory responsibility within Mercy Corps Ventures

    Accountability

    Reports Directly To: Director of Strategy & Operations, Mercy Corps Ventures
    Works Directly With: Head of Venture Lab, Mercy Corps Ventures

    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.
    Minimum Qualification & Transferable Skills

    Minimum of 4+ years of relevant career experience in a startup, technology company, management consulting, investment banking, investing, international development or similar sectors
    Strong project management experience leading complex engagements with multiple stakeholders.
    Strategic thinker capable of extracting and structuring valuable insights to share with the wider ecosystem.
    Extensive work experience in emerging markets and startups; particular interest in social entrepreneurship and digital financial solutions, climate tech, inclusion, and innovation
    Familiarity with impact measurement and management concepts 
    Ability to remotely manage and coordinate with stakeholders and implementers.
    Written and spoken fluency in English and Spanish required.

    Apply via :

    jobs.jobvite.com