Website: Website https://www.mercycorps.org/

  • Social, Structural & Behavioural Change Officer

    Social, Structural & Behavioural Change Officer

    Position Summary

    USAID Nawiri’s SSBC work is central to the sustainable reduction of acute malnutrition. Phase 1 evidence gathering and continuous adaptive learning provides for a unique opportunity to be agile in implementing high quality and effective SBC interventions. USAID Nawiri envisions the position holder to program and implement a multi-sectoral SBC activities that creates nutrition resilience at household level. S/he will work with a multi-disciplinary team, covering resilient livelihood, health and nutrition, GESI, water sanitation and hygiene with the sole objective of reducing acute malnutrition in a sustainable way. The SSBC officer will be responsible for integrating SBC activities in all USAID Nawiri activities at the field implementation level. Specifically, the Officer will conceptualize with clarity and implement contextualized SBC activities at the household and community level while working with system level actors to address the structural barriers to uptake of optimal behaviors. S/he will be responsible for building the necessary skills and competencies of the frontline workers and change agents (include Peer Educators, Youth Counselors, Teachers, Gatekeepers, Opinion Leaders, Positive Deviants (Role Models), CORPs to implement quality SSBC activities. 

    Essential Job Responsibilities

    TECHNICAL LEADERSHIP

    Take full ownership of SSBC activities at Sub-County/Zone level as detailed in USAID Nawiri’s Theory of Change, Detailed Implementation Plan (DIP) and budgets, i.e., Analyze and understand the general SSBC dimensions of PAM and steward the design, development, and implementation of customized (County) Nawiri SSBC strategies as guided by research findings, HCD insights and other available relevant programmatic intelligence.
    Technically lead the implementation of USAID Nawiri’s iterative learning and adaptations in regards to SBC activities across all thematic areas.
    Provide technical (SSBC) and general administrative support to all Nawiri technical areas; specifically, support the conceptualization, design, implementation, and reporting needs of the different thematic areas, including the development and implementation of relevant SSBC frameworks, tools, messaging, and distribution of IEC materials in appropriate formats, appropriately customized for program’s target audiences and needs.
    Support in capacity building/strengthening (e.g., Trainings, Supportive/Facilitative Visits, On-Job Trainings, Mentorship and Shadowing) of relevant change agents at Sub-County/Zone level. Develop implementation plans, relevant content, facilitate SSBC training & support follow-on implementation activities.
    In coordination with the sub county coordinators, and technical coordinators, oversee the coordination across implementation teams of the sequencing, layering and integration of household and community dialogues including mapping of content and delivery tools

    PROGRAM SUPPORT & IMPLEMENTATION

    Liaise with the Sub-County program team in ensuring that USAID Nawiri’s SSBC Strategy takes cognizance of and is aligned to County priorities and strategic plans. Additionally, assess and map out relevant interventions by partners, government agencies and private sector players and purposefully guide layering/integration of USAID Nawiri’s SSBC interventions in a bid to avoid duplication and improve cost-efficiency and effectiveness at the Sub-County/Zone level.
    Support USAID Nawiri’s Continuous Learning & Adapting (CLA) approach, especially activities with an SSBC dimension; specifically, the identification of critical issues, documentation & analysis of emerging evidence, learnings, and best practices. Thereafter, guide and/or participate in the co-creation and iterative processes that are designed to incorporate the lessons learnt into the agile Nawiri SSBC framework.
    Provide support for the monitoring, collection, storage, analysis (Knowledge Management) and reporting of SSBC data, including achievements against targets, data on program quality and effectiveness and contextual factors influencing program implementation. Submit regular SSBC programmatic reports as required. Additionally, participate in the development and publication of informatics products such as HCD decks, technical briefs, professional articles, success, and Human-Interest Stories (HIS).

    TEAM COLLABORATION & COMMUNICATIONS

    Work with USAID Nawiri Officers, consortium partners and Sub-County officials to competently supervise Research Assistants, Healthcare Workers, Community Health Workers (CHWs – CHVs/CHEWs/CHAs), collaborating Civil Society Organizations (CSOs), Faith-Based Organizations (FBOs) and any other program operatives and/or partners implementing SSBC activities on behalf of the program.
    Liaise with and maintain cordial relationships with partners and Sub-County officials/departments implementing SSBC interventions. Plan for and support the coordination of relevant SSBC mechanisms at Sub-County level including participation and technical support to the Nawiri-fronted Multi-Sectoral Platform (MSP).
    Foster organizational values of efficiency, integrity, professionalism, responsiveness, collaboration, and respectful programming. Develop & manage implementation of SSBC plans in a manner that increases team operating performance & efficiencies according to prescribed protocols & Standard Operating Procedures.

    SECURITY

    Ensure that SSBC interventions/activities are designed and implemented with a clear analysis and understanding of security at the Sub-County/Zone level.
    Keep the SSBC Senior Officer for Nutrition Resilient updated with regard to the security situation in the program implementation areas and provide advice as to how to manage our presence in this environment.

    Supervisory Responsibility

    None

    Accountability

    Reports directly to: Social, Structural and Behavior Change (SSBC) Coordinator for Nutrition Resilience (technically); and, with day-to-day supervisory, operational and administrative management reporting to the Program Coordinator & Head of Field Office.
    Works directly with: USAID Nawiri County & Sub-County Field Teams, Nawiri Technical Staff, County Government and County stakeholders and relevant partners (specifically, sub-awardees, CSOs, FBOs, schools/institutions etc.).

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
    Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all locations.

    Minimum Qualifications & Transferable skills

    A degree in Communications, Journalism, Community Development, Marketing, Public Health, Population Studies, Social Sciences, Anthropology or related disciplines.
    At least 5 years of SSBC experience in designing, developing, implementing, monitoring strategies, activities, and materials.
    Experience in conceptualization, design, and implementation of user-centric approaches e.g., HCD and demonstrated experience at testing/pre-testing tools, materials, and strategies.
    Demonstrated ability to develop partnerships across sectors and cultures (cross-cultural skills).
    Demonstrated experience at working with & coordinating county mechanisms & multi-sectoral players.
    Experience and excellent skills at training and facilitating community forums including competence in approaches such as Education Through Listening, Communication for Development and Problem-Posing Techniques.
    Demonstrated experience meeting USAID and other donor reporting requirements.
    Excellent interpersonal and communications skills; excellent English language writing skills are a must.
    Ability to think critically and strategically.
    Strong organizational skills and attention to detail.
    Proficiency in Office 365 including Word, Excel, Teams, and PowerPoint.
    Willingness and ability to travel at least 60 – 80 percent of the time.
    Proficiency of the local languages/dialects is a plus.
    Experience working in ASAL counties of Samburu & Turkana is an added advantage.

    Apply via :

    recruiting2.ultipro.com

  • Gender, Youth and Social Inclusion Officer 


            

            
            Driver- Samburu

    Gender, Youth and Social Inclusion Officer Driver- Samburu

    Program Summary 

    With funding from USAID’s Bureau for Humanitarian Assistance (BHA), Mercy Corps’ Nawiri Program is leading a consortium of Kenyan and international partners on a eight-year journey to sustainably reduce persistent acute malnutrition in Turkana and Samburu Counties of Kenya. Through a phased approach that emphasizes evidence gap analysis, as well as partnership, learning, and co-creation, the program takes a robust county-centered design with government leadership, active engagement from communities, the private sector, and civil society. Mercy Corps’ consortium brings together the global leadership, research capacity, technical expertise, and implementation experience necessary to partner with local institutions to test, adapt, and scale evidence-based solutions. Together we will sustainably reduce persistent acute malnutrition for vulnerable populations in Turkana and Samburu counties.

    Position Summary

    The Gender, Youth and Social Inclusion officer will be responsible for implementing the gender and social dimensions’ interventions of malnutrition, food security and resilience. They will ensure effective and efficient roll out of planned gender/social change activities through day-to-day coordination at the sub-county level. Under the overall guidance of the Gender, Youth and Social Dynamics Lead, they will support the implementation of gender transformative approaches as captured in the gender strategy.

    Through research and learning activities, that are designed and executed in close collaboration with county government, civil society, private sector, and communities themselves, there is an inherent need to understand the opportunities and challenges that are unique to women, youth and adolescents in Turkana and Samburu so that programming can be adapted. The Gender, Youth & Social Inclusion Officer will support and action our understanding of the complex causality of persistent acute malnutrition as it relates to the varied needs of women, men, girls, and boys in Turkana County. To ensure the gender and social dimensions of food security and resilience are effectively addressed across all activities and components, the Gender, Youth & Social Inclusion Officer will work with the team and coordinate closely with partners to fulfill gender and social change goals of the program.

    Key Responsibilities

    Program management:

    Supports the Gender, Youth and Social Dynamics lead in contextually translating the vision for Nawiri’s approach when it comes to the integration of gender, youth and social dynamics.
    Support the development, integration and mainstreaming of Nawiri’s Gender Strategy with a view to strengthen gender responsiveness and gender transformational approaches in all programmatic interventions, with a nutrition lens.
    Ensure high quality and timeliness of deliverables against intended objectives and targets.
    Ensure broad-based sub-county co-creation mechanism towards the development of a contextually relevant Structural and Social Behavior change strategy to guide effective integration in key sectors such as nutrition, health, water systems, and governance – throughout the program’s cycle.
    Contribute to and support the development of detailed implementation plans of gender and social change interventions.
    Support field research, learning and implementation of adolescent and youth interventions ensuring the adoption of mechanisms and approaches that enhance agency and leadership of adolescents and youth with a view to challenge intergenerational cycles of poverty and persistent acute malnutrition.
    Provide oversight to the gender/social change program components at the sub-county level, including undertaking field visits to oversee implementation and generate field visit reports.
    Support in the monitoring of project activities to ensure they are inclusive and support reflection and adaptation to improve inclusion as required.
    Work with the M&L team to ensure effective gender differentiated data is both captured and documented.
    Identify and support documentation of best practices and use them to profile the impact of local level gender /social change approaches and promote sharing of lessons.
    Contribute to capacity strengthening initiatives in gender integration for the program staff and partner organizations at Sub-County level.
    Represent the project to internal and external partners including the county government and other project partners and key stakeholders on relevant gender/ social change information at Sub-County level
    Other duties, as required.

    Team management

    Create and maintain a work environment where mutual respect among team members prevails and where the pursuit of individual and collective excellence is valued.
    Supervise assistants, short-term consultants, enumerators and partners in various field activities in gender, youth, social dynamics scope to deliver on time and quality, from time to time.
    Promote individual accountability and commitment by clearly and regularly communicating and providing constructive feedback.
    Support field level collaborative efforts and learning to drive overall effectiveness and coherence of program operational strategies.
    Work collaboratively with all consortium partner staff in delivering a cohesive, integrated, gender and youth responsive program.
    Effectively communicate the program’s best practices and learning to the County and development stakeholders

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Minimum Qualification & Transferable Skills

    Degree in Social Sciences, Gender and development studies or other relevant discipline.
    At least three years of experience in designing, implementing gender integration interventions, including a focus on youth and adolescents
    Training in gender and youth responsive interventions.
    Demonstrated in-depth understanding and application of technical principles and concepts in gender integration that ensure proper cross-sectoral/integrated approach.
    Familiarity with principles and approaches in gender transformative approaches and understanding of programs addressing persistent acute malnutrition
    Demonstrated coordination, teamwork and planning skills with proven ability to function effectively programs/projects in both the public and NGO sectors.

    Success factors/ essential skills:

    Initiative-taker, multi-tasker, and able to work effectively and respectfully with local government, private sector, civil society and donors.
    Demonstrated experience in setting up and managing systems and procedures as well as experience in building team commitment toward the achievements of program objectives.
    Team-player with positive attitude to problem solving and conflict resolution. Focused on team building and capacity-building of program staff and will be able to apply creative solutions to program quality.
    Ability to juggle multiple priorities under tight deadlines and to calmly and diplomatically deal with unexpected events impacting program operations.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Partnerships & Network Lead / Jobtech Alliance 


            

            
            Programme Manager

    Partnerships & Network Lead / Jobtech Alliance Programme Manager

    The Position

    The Jobtech Alliance Partnerships & Network Lead plays a lead role on the first workstream outlined above, while contributing to improved performance of Jobtech Platforms across the continent. S/he is responsible for building the community as a fundamental anchor for all other activities of the Jobtech Alliance, and building out complementary workstreams. Firstly, this involves managing community outreach and onboarding, engagement (including online and offline channels), and events. Secondly, it involves providing 1:1 support to platforms to ensure that they get the most of the Jobtech Alliance, as well as identifying and managing further workstreams and partnerships that contribute to the growth and enhancement of the ecosystem and community.

    Who You Are

    You are a creative extrovert who has phenomenal EQ, and are deeply passionate about startups and employment in Africa. You are strategic and can build things from scratch, and know the difference between a good and a dud partnership. You have a skill at facilitating, and are a natural connector. You are highly organized, and can keep the day-to-day ticking while working on ambitious new projects.

    Key Responsibilities
    COMMUNITY & PARTNERSHIPS STRATEGY (15%)

    Lead the overarching community management strategy & develop new ideas about how to improve both size of membership and quality of engagement. You’re the primary KPI holder for quantity of members and quality of engagement.
    Develop processes for community management and maintain the Jobtech Alliance Playbook around community engagement. Establish our model to enable us to better share useful resources / collaborations with platforms on a 1:1 basis.
    Evolve strategy, and identify opportunities for partnerships, special projects, or services that would improve the enabling environment of the ecosystem

    COMMUNITY OUTREACH, RECRUITMENT AND ONBOARDING (10%)

    Drive membership of the Jobtech Alliance community through mapping of startups in the sector, outreach and promotion, direct engagement with startups, and creative outreach campaigns
    Review Platform Member applications on a regular basis, and conduct onboarding with new startups
    Other activities, as guided by his/her community engagement strategy

    COMMUNITY ENGAGEMENT AND EVENTS (25%)

    Maintain social media channels (LinkedIn and Twitter) with quality and engaging content (including user-generated) to promote high levels of learning and engagement. Where possible, develop more creative content based on Jobtech Alliance blogs and other learning
    Manage Jobtech Alliance website, email, and other communications channels
    Organize and host meet-ups for the Jobtech Alliance community in different markets
    Organize and manage webinars hosted by Jobtech Alliance and partners
    Go-to organizer for bigger events, including the Africa-wide Jobtech Summit

    PLATFORM SUPPORT (25%)

    Maintain 1:1 relationships with community-members, and maintain a finger on the pulse of what the community needs
    Identify unique needs of platforms, and play a ‘connector role’, sharing useful Jobtech Alliance resources, introductions to other Platform Members, or beyond

    PARTNERSHIPS AND SPECIAL PROJECTS (25%)

    Based on emerging opportunities, and feedback from the community, identify partners and lead special projects which improve the enabling environment for inclusive jobtech platforms in Africa
    This could improve projects including (but not limited to): partnerships with useful service providers, the building of open-source tools solving key problems for start-ups, pilots with external actors, policy roundtables, and more.

    Supervisory Responsibility

    None

    Accountability
    Reports Directly To: Program Director / Jobtech Alliance
    Works Directly With: Startups, External partners, BFA Communications team, Results, Learning & Research team, Venture Building Managers, Finance team.
    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    A minimum of 5 years of experience in community engagement, project management, and/or leadership roles in the startup space in Africa
    Experience working in jobtech platforms strongly preferred, as a founder/leader a plus
    Experience building communities in the startup space in Africa, and/or with diverse stakeholder management.
    Experience managing and growing social media channels, demonstrating creativity in content and engagement . Flawless written English and evidenced track record of developing compelling content in written form and beyond.
    Demonstrated capacity to come up with ideas and build things from scratch that are rolled out with multiple stakeholders.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Consultant – Offsite Facilitator and Organization Development Specialist – Remote/Kenya

    Consultant – Offsite Facilitator and Organization Development Specialist – Remote/Kenya

    Objectives: 

    We are a fully remote global team, with 15 people across multiple countries (Senegal, Kenya, Uganda, Colombia, México, Panamá, US, Sweden). We are meeting as a team for a series of in-person workshops in Kenya (exact location TBD) in May and are seeking a part-time consultant to support us in the design and facilitation of 1 to 2 days of in-person workshop sessions focused on one or more of the following: team culture, trust building, conflict management and giving and receiving feedback. We are a collaborative team, and are looking to co-create the specifics of the workshop sessions with the selected consultant.           

    Consultant Activities:      

    We expect the consultant to collaborate and openly share with the MCV Management team on a regular basis progress, findings, and next steps.      

    At a high level, the consultant should carry out the following activities:      

    Planning phase   
    Co-create a project plan for the planning, drafting, execution, and follow-ups of the offsite sessions. Sessions will focus on topics such as culture, team-building & trust, ways of working, providing effective feedback and specifics of the sessions will be co-created with the selected consultant.   
    Design and Prepare workshops and sessions  
    Complete preparation and planning for the workshop: identify key objectives of each session, design agenda, prepare materials. This will be done with input and regular updates to the MCV Management Team    
    Facilitate sessions in-person  
    Facilitation of in-person team workshops (1-2 days) in Kenya between May 6 through 10.   
    Flexible to adapt and respond to team dynamics while ensuring we reach key objectives  
    Post-offsite follow-ups   
    Provide key insights and recommendations for next steps based on workshops.   
    Complete workshop follow-ups and evaluation of workshop as needed.  

    Deliverables:     

    The consultant will deliver the following:      

    Week-by-week 2 month plan for input gathering, preparation, delivery, and follow-ups from the workshop   
    Detailed workshop agenda, with up to 2 days of sessions including framework to use, rationale for using it, definition of key objectives of each session and proposed activities and methodologies to meet objectives   
    On-site facilitation of workshop agenda   
    Short document with key insights and recommendations. To be submitted maximum 7 days after the workshop concludes   
    Evaluation of workshops and follow-ups   

    Required Experience and Skills:     

    Minimum of 10 years relevant professional experience in organizational development, with specific experience on culture, people, and values-related topics   
    Preferred experience working with early and growth stage organizations   
    Preferred experience working with organizations operating in private equity, venture capital, or  impact investing; or with startups  
    Preferred experience working with global multicultural and diverse teams  
    Strong communication skills; written and oral fluency in English required  

    Other Requirements     

    We have a high preference for candidates based in Kenya but are open to global candidates. If required, we will provide travel, accommodation, and per diem according to Mercy Corps policy to the selected consultant as needed   
    The consultant will be required to facilitate the workshops in-person in Kenya (exact location TBD) for 1-2 days between May 6 and 10  

    Timeframe / Schedule:      

    The consultancy will begin in March 2024 and will have a 3-month duration 
    The consultant will be required to join our team offsite in-person in Kenya between May 6 through 10 2023 (exact departure and arrival dates to be determined – consultant not needed on site for full 5 days)
    The consultant will be required to facilitate up to 2 days of sessions at the offsite.
    MCV will work with the consultant to determine availability, work schedule, and ways of working
    We aim to select and contract a candidate by March 22, 2024

    Apply via :

    jobs.jobvite.com

  • Finance Assistant – Nairobi

    Finance Assistant – Nairobi

    Essential Job Responsibilities

    Financial management

    Maintain custody of the office cash fund and make daily payments of approved transactions.
    Prepare cash payment vouchers and ensure that all cash transactions are fully and properly documented.
    Perform daily cash count with the Finance Officer or other person assigned.
    Record payment vouchers daily in the cash sub-journal.
    Maintain the uncleared cash advance file and prepare past due advance report for the Finance and Compliance Manager on monthly basis.
    Check-signers for review and signature.
    Prepare bank payment vouchers and ensure that all bank transactions are properly and fully documented.
    Record payment vouchers daily in the bank and cash sub journal.
    Prepare cheques or wire transfer requests based on fully approved documents and present to approved.
    Counter check expense reports (travel expense reports and operational expense reports) for accuracy and completeness and ensure that expense reports have been fully approved before payment.
    Prepare photocopies of vouchers and other supporting documents as required for the monthly reporting package to HQ Finance.
    Support Finance Officer with monthly/Quarterly balance sheet reconciliations.
    Preparation of Month Amortizations as he/she may be assigned.

    Filing & Archiving

    File all cash and bank vouchers and maintain voucher filing system such that files are updated, complete and safeguarded.
    Assist with Sub-grant management and organizing sub-grant files.

    Tax

    Support Finance Officer with processing of withholding VAT and withholding tax as per KRA regulations.
    Support with VAT Balance sheet reconciliations on monthly basis and submit to the Finance and Compliance Manager monthly.

    Payroll

    Support Snr Finance Officer with preparation of payroll accrual entries.

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Supervisory Responsibility

    None.

    Accountability

    Reports Directly To: Finance Officer
    Works Directly With: Country Finance Team, Program teams and Regional Teams

    Knowledge and Experience

    A degree in accounting or a relevant business field.
    Minimum CPA II or other relevant accounting qualification.
    At least one year experience in accounting, bookkeeping or cashiering, including experience with double-entry accounting preferably in an international NGO.
    Familiarity with major international donor rules and non-profit accounting.
    Familiarity with computerized, double-entry accounting software.
    Strong computer skills in MS Office programs, particularly Excel
    Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail.
    Excellent oral and written English skills.

    Apply via :

    recruiting2.ultipro.com

  • Insights & Research Lead / Jobtech Alliance

    Insights & Research Lead / Jobtech Alliance

    The Position

    The Jobtech Alliance Research & Insights Lead will lead Research activities at the Jobtech Alliance. You will manage our learning agenda, conduct research on emerging themes from our acceleration activities and beyond, and coordinate with others in the research and insights space. We operate as a ‘do-tank’ rather than a ‘think-tank’ – our research insights need to be operationally useful. You will often have a role in moving research into practice, as well as vice-versa. You will be traveling up to 20% of the time across the continent.

    Key Responsibilities
    STRATEGY, RESEARCH AND LEARNING AGENDA – 20%

    Contribute to our learning and research strategy, about how we produce and disseminate learning products, to most effectively influence the jobtech ecosystem.
    Co-shape the overarching learning agenda of the Jobtech Alliance. Identify emerging themes coming out of our work, as well as upon the wider jobtech horizon, which require further research.
    Support the venture building team to identify learning themes and opportunities within their innovation sprints.
    Advise the team on new issues they should be addressing in their work, based on reading emerging research in the jobtech space. 

    CONDUCTING RESEARCH AND DEVELOPING RESEARCH OUTPUTS – 60%

    Conduct research on varying themes with acceleration start-up partners, from product design, to business model strategy, user-level impact, and/or operations. This involves strategizing research approaches and methodologies in a manner that is adapted to each innovation project’s needs, and would involve data collection activities with start-ups, the venture building team, and users themselves.
    Analyze, synthesize, and produce knowledge products as a primary author for various forms of audiences and channels, including long-form reports, blogs, and other communication mediums for knowledge products. Our content will primarily be in the form of 5-10 page learning reports, and 1-2 page blogs, with a few longer-form research products. 

    MANAGE CONTENT PRODUCTION & SUPPORT DISSEMINATION – 20%

    Manage quarterly research and content calendar. Ensure that research and content (blogs etc) are on course.
    Edit blogs and learning products produced by other team members.
    Manage larger research products by consultants or external actors (for longer-form research products). 

    RESEARCH STAKEHOLDER ENGAGEMENT – 10%

    Function as a learning focal point for engagement with external stakeholders. Attend local events, meetings and networking activities.
    Where suitable, convene researchers in the jobtech space to move forward learning agenda, or to foster collaboration. 

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    Bachelor’s degree in business, social science, international development, or a related field.
    5+ years of relevant experience, including working in or with technology startups.
    Demonstrated expertise in both quantitative and qualitative research methods.
    Demonstrated familiarity with both business strategies and decisions, as well as user-level impact.
    Excellent communication and writing skills, with a keen ability to synthesize and present complex data in a simple, compelling, meaningful way.
    Computer proficiency in word processing, databases, and spreadsheets.
    Must be a strong self-starter.
    Ability to complete tasks in a timely manner while balancing several assignments with inputs from multiple team members.

    Apply via :

    jobs.jobvite.com

  • Program Support Officer 


            

            
            Safeguarding & CARM Officer (Maralal)

    Program Support Officer Safeguarding & CARM Officer (Maralal)

    General Position Summary

    Program Support Officer will provide general administrative support for USAID Nawiri (for program Heads and technical teams based in the country office/Nairobi) and across overall program operations and liaising with the National and County government in managing government agreements and other requirements.
    The position holder will provide targeted support for all USAID Nawiri teams across the field offices in Turkana and Samburu where central teams are organizing activities, events or processes, overall program support tasks including daily administrative workflows, logistical support for conference & meetings, compile periodic program reports and follow closely the procurements, finance and P&C need of the project – as well as broader engagement with government as stipulated in detail in the job function section. 

     Essential Job Responsibilities

     General Project Administration:

    Manage the daily administrative workflow of the USAID Nawiri Project under the Chief of Party. This includes providing basic administrative support, including scheduling meetings, taking notes, managing letters and invitations, updating the team calendar with events such as training, completing forms, updating program documents, and streamlining Nawiri processes and procedures. 
    Conference/Meeting Logistics Support: Assist with the logistical coordination and planning of meetings and conferences (which includes venue arrangement, workshop materials, event participant travel & accommodation) working closely with Program team and Operations team.
    Procurement: Assist Program team in procurement processes including procurement planning, raising PR and following closely with Procurement Coordinator the progress of ongoing procurements.  
    Travel: Assist travel arrangement for USAID Nawiri team, including reserving and booking flights, booking accommodation, preparing TARs and other travel details as necessary.
    Coordinate with procurement, logistics, security, finance, administration, and People & Culture teams to ensure operational systems support field activities.
    People & Culture Support (Hiring): Assist USAID Nawiri CoP in recruitment process – which includes raising PRF for open vacancies and following closely with P&C for a timely recruitment process.
    HR Support (Team Movement & Leave Balances): Track USAID Nawiri team leave plans and, working closely with P&C, update team leave balances. Also, provide a periodic summary update of team leave plans and balances with the USAID Nawiri CoP & Component Leads.  
    Support assessments, evaluations, and monitoring surveys relevant to Nawiri component including support in the development of Scopes of Work, survey tools, trainings, and management of data collectors.
    Provide administrative support in preparing procurement and expense requests, following up with relevant departments for field activities.
    Prepare accurate and timely monitoring and field reports on a weekly basis and other project documentation as required.
    In coordination with the MEL team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact.  

    Team Coordination Support:

    Support cross-team administrative coordination: with the SLT, Field, program, operations, and finance teams to ensure timely operations support for Nawiri Program activities implementation.
    Meeting Management and Notetaking: Manage the organization and record the Nawiri Leadership Team Nawiri meetings. This includes producing agenda documents (where required) and taking notes during team meetings and disseminating them in a timely manner, always highlighting action points. Support following up on action points as necessary.
    Filing and Folder Tracking: Support Nawiri with structuring, updating and overall maintaining a filing system accessible to all program stakeholders. Ensure key files are appropriately maintained including, agreement documents with various NGO and Private sector partners, reports, research documents, discussion papers, videos, posters, etc.

    Communications Support:

    Team Communications: Assist the SLT and Field Directors in managing communication flows within and across program teams, including across Nairobi and county-based teams. Ensure communication flow protocols are in place.  
    Product Communications: Support communications team to publish, produce and distribute internal and external communications to facilitate learning throughout the project. Keep track and manage dissemination plans and progress against them. Procure graphics. Facilitate connecting with HQ digital library and posting on internal and external sites.  Ensure Nawiri information held within the site is accurate and up to date, creating communications resources when requested,

    Organizational Learning

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically.
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values always and in all in-country venues.

    Supervisory Responsibility: None

    Accountability

    Reports Directly To: USAID Nawiri Chief of Party

    Works Directly With: Nawiri SLT, including DCOP, Implementation Director, Program Quality and Learning Director, Technical advisors and leads including Component Leads & Field/Area Coordinators, Operations, Finance, and HR Team members.

    Knowledge and Experience

    Two or three years of general administration or program support experience is required.
    A university degree or equivalent in a related field (community development, business, accounting, international relations, political science) is required.
    Excellent oral and written English skills are required.
    Proven interest and commitment to humanitarian and development issues.
    Excellent organizational skills: the ability to work independently & productively in a fast-paced environment and to effectively see projects through from start to finish.
    Flexible work attitude and demonstrated creativity: the ability to work productively in a team environment and the ability to problem solve creatively with minimal guidance.
    Excellent Computer skills (especially Microsoft Excel, Word, and Outlook)

    Success Factors

    Must be confident, self-starter, an independent thinker.
    Strong organizational, interpersonal and communication skills 
    Team oriented; Demonstrated ability to work effectively with diverse groups of people.
    Excellent communication skills, written and oral are required.
    Demonstrated cultural sensitivity and appropriate flexibility.
    Excellent organizational skills with ability to successfully manage multiple tasks.
    Multi-tasking, prioritizing, problem solving and simultaneous attention to detail are essential. 
    The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

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    Use the link(s) below to apply on company website.  

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  • Reporting Officer-Turkana (Re-advertisement)

    Reporting Officer-Turkana (Re-advertisement)

    The Position

    A program as large and complex as USAID Nawiri requires multiple ongoing reporting streams to be managed simultaneously, therefore, the primary responsibility of the Reporting officer (s) is to develop and manage accurate up-to-date programmatic communications. With the program in the process of scaling up, the imperative for accurate record keeping, diligent knowledge management, and efficient reporting coordination has only increased to ensure both operational and technical quality.

    The Reporting Officer (s) will administratively report to the USAID Nawiri County Director while maintaining technical reporting and accessing technical support, mentorship and coaching from the Program Quality and Reporting Manager (PQRM) – and both these managers will support performance management requirements. The incumbent will work closely with USAID Nawiri county program teams to support the development of weekly reports, quarterly reports, annual reports, workshop/event reports, and reports documenting learning activities. In addition to reporting support, this person will help with information and knowledge management of the teams’ documents and ensure USAID Nawiri is compliant with the Mercy Corps standards and programmatic best practices. They will support senior management by responding to information requests, drafting success stories, and monitoring and reporting on the impact of the program. The Reporting Officer will also collaborate closely with their counterpart to develop the larger quarterly/annual reports and ensure consistency in format and quality across the two counties.

    Essential Responsibilities

    REPORTING

    Provide technical support to the consortium program teams to edit and finalize reporting and communications materials including weekly reports, quarterly reports, annual reports, workshop/event reports, and reports documenting learning activities.
    Work with program teams and the PQRM to prepare reports for donors, partners, and government on program progress, ensuring all reporting requirements for donors are met on time and in a quality manner.
    Track reporting requirements for all activities, including regular follow-up with responsible actors.

    KNOWLEDGE MANAGEMENT

    Support the program teams with administrative tasks such as maintaining required documentation, Program Files, and internal USAID Nawiri knowledge management systems.
    Support the PQRM in stewarding the Program Management at Mercy Corps (PM@MC) minimum standard requirements, as well as additional best practices in program quality.

    COMMUNICATIONS

    Support Field Directors and senior management by responding to information requests, drafting success stories, and monitoring and reporting on the impact of the program.
    Work with the Communications Advisor to facilitate information sharing among internal and appropriate external audiences.

    Accountability

    Reports Directly To: Field Director

    Works Directly With: Program Quality and Reporting Manager, thematic officers across the consortium and Local CSO implementers.

    Accountability to Participants and Stakeholders

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    Excellent written and verbal English language skills, including concise analytical and technical writing, that meets the standards of Mercy Corps and USAID reporting.
    At least 3 years’ experience in a relevant position plus experience in a coordination and/or management support role.
    Bachelor’s degree in a relevant field is required, master’s degree preferred.
    Demonstrated experience meeting USAID and other donor reporting requirements.
    A high degree of organizational skills using computer-based tools/software (Google Suite and MS Office) with demonstrated attention to detail.
    Proven record of project management as well as trouble-shooting skills.
    Strong communication skills including the ability to communicate frequently and effectively in both verbal and written form.
    Proven ability to conduct him/herself professionally under pressure.
    Previous experience supporting a complex USAID-funded program; familiarity with USAID rules and regulations.
    Previous experience as a full-time staff with Mercy Corps and demonstrated knowledge of Mercy Corps systems, procedures and program priorities is an advantage.

    Apply via :

    recruiting2.ultipro.com

  • County Learning Coordinator – Lodwar

    County Learning Coordinator – Lodwar

    General Position Summary

    A core member of the Program Performance and Learning (PPL) Team, the County Learning Coordinator (CLC) for Turkana is pivotal in promoting a culture of continuous learning, critical analysis, and systems thinking within the USAID Nawiri program. By facilitating knowledge sharing, evidence-based decision-making, and best practices, the CLC plays a crucial role in ensuring program practices are reflective and adaptive, significantly contributing to the program’s effectiveness and impact on nutrition resilience.

    Essential Roles and Responsibilities

    Strategic Learning and Adaptation

    Collaborate with the CLC in Samburu and the Strategic Learning Lead (SLL) to refine and implement the program’s strategic learning agenda, tailored to both local and program-wide objectives.
    Coordinate research and evaluation activities within the county, aligning with the program’s strategic learning priorities and contributing to its adaptive management.
    Operationalize the CLA framework at the county level, ensuring the progressive integration of CLA principles and practices into all activities to foster a culture of innovation and learning and improve program performance.
    Work with the program quality and  program teams in meeting updated minimum standards for activity planning and reporting, ensuring concept notes feature learning plans and indicators, after-action reviews are conducted for each activity, and activity reports are aligned with the adaptive learning cycl

    Capacity Building and Technical Support

    As a core member of the CIAAP Task Force, work with the ILSS, SBC, and GYSD teams to develop and execute a comprehensive plan for participatory community-led development, focusing on building internal and external capacities for adaptive learning and participatory facilitation techniques.
    Directly supervise and mentor Adaptive Learning and Communication Officers, fostering a culture of curiosity, learning, and adaptive implementation among program teams.
    Work with the SLL to design and implement capacity-building initiatives that boost program staff and partners’ abilities, motivation, and confidence in gathering, analyzing, interpreting, contextualizing and using a wide range of data sources to learn and adapt program interventions and strategies. This entails crafting and providing guidance, workshops, and experiential learning experiences that promote a culture of continuous learning, improvement, and innovation.

    Data Utilization and Learning Integration

    Work closely with the M&E team to ensure that data collected is relevant, timely, and supports decision-making. Support the integration of qualitative and quantitative data analysis methods to deepen understanding of program impacts, challenges, and opportunities for improvement.
    Collaborate with the M&E team in the development and utilization of data visualization tools, dashboards, reports, and infographics that improve the utility and accessibility of program data for learning and decision-making among program staff and stakeholders, including frontline workers and program participants.
    Organize, prepare for, and facilitate regular review and reflection sessions with program staff and partners including Local Implementing Partners (LIPs) to guide teams in examining program data, discussing findings, and interpreting their implications for program implementation and strategy.
    Work with relevant colleagues (e.g. IT, PAQ, and MEL) to identify opportunities to incorporate ICT tools such as use of digital data collection, GIS-mapping using mobile devices, and on-line data management platforms to improve data collection, learning, and community accountability.

    Learning Documentation and Dissemination

    Guide and oversee the systematic documentation, management, and sharing of insights, lessons learned, and best practices.
    Collaborate with the Strategic Learning Lead to contribute insights to wider program learning initiatives and external knowledge sharing platforms.
    Identify and document case studies as tools for team reflection and learning.
    Package significant learning for dissemination to diverse audiences in collaboration with the communications team.
    Synthesize feedback from various sources such as issues logs, the CARM database, donor feedback, and others. Analyze trends, identify emerging risks and opportunities, and consolidate actionable insights for adaptive management and program improvement.
    Work with Reporting and PAQ Officers to ensure key insights, lessons learned, and adaptations are included in donor reports and other relevant fora.

    Stakeholder Engagement, External Collaboration, and Community Learning

    Support the SBC, ILSS, and GYSD teams to design, execute, learn from and iterate a strategy for catalyzing community-led development for nutrition resilience.
    Collaborate with ILSS, GYSD, and SBC teams to establish learning networks among village councils and community resource persons. Coordinate exchange visits and learning forums for communities to share best practices and innovative solutions in community-led development.
    Assist the DFD and ILSS team in developing stakeholder analysis tools and adaptable collaboration frameworks. Guide program teams in identifying, prioritizing, and managing partnerships across diverse communities.
    Develop protocols and tools for documenting collaborative efforts, successes, and lessons learned. Create templates and guidelines for capturing collaboration outcomes and sharing insights with internal and external stakeholders.
    Supervise the program team’s use of collaboration tools and processes, providing support and feedback for improvement. Collaborate with the M&E team to design evaluation metrics for continuous refinement of collaboration strategies
    Facilitate participation in donor-led forums and visits, assisting program teams in showcasing successes and facilitating transparent discussions on progress and learning.
    Support the DFD in identifying and utilizing county platforms to enhance program visibility, share learnings, and foster partnerships.
    Ensure that actionable learning and adaptation processes are integrated into all program-related events. Optimize stakeholder engagement, partnership development, and collective learning through these processes.

    Monitoring and Evaluating CLA Effectiveness

    Assess the impact of CLA practices on program outcomes, collaborating with the M&E team to provide feedback to the SLL for continuous improvement of the CLA framework.

    OTHER

    Other duties as assigned. The CLC Turkana must remain flexible and open to taking on new responsibilities as requested and guided by the Strategic Learning Lead and the Deputy Field Director.

    SECURITY

    Ensure compliance with security procedures and policies as determined by country leadership.

    Living Conditions / Environmental Conditions

    The position is based in USAID Nawiri’s Turkana County office in Lodwar town with frequent travel to sub-county offices and program implementation sites.

    PERSONAL GROWTH & LEARNING

    USAID Nawiri team members are committed to personal growth and learning. All staff are expected to commit 5% of their time to activities that help them broaden their perspectives, build their skill sets, or otherwise help them progressively improve their contribution to the program.

    ACCOUNTABILITY TO PARTICIPANTS

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

    Supervisory Responsibility:

    The CLC Turkana supervises USAID Nawiri’s Adaptive Learning and Communication Officers, Research  Coordinators/Officers, and CARM Officers.

    Accountability

    The CLC Turkana reports directly to the DFD Turkana with a technical reporting line to the Strategic Learning Lead (SLL) based in Nairobi for strategic guidance and alignment.

    Works Directly With

    Field Director for Turkana; Sub-County Coordinators; M&E Team; PAQ Team; ILSS, SBC, and GYSD teams; all technical advisors and leads; county government, communities, private sector, CBOs, PREG, other implementing partners.

    Required Qualifications:

    Bachelor’s degree in the Social Sciences; Demography, Sociology, Statistics or another MEAL-related field. Master’s degree is an added advantage.
    Minimum of five years of relevant work experience in M&E and learning, participatory development, or adult learning, ideally with an international NGO working with county governments.
    Experience setting up and implementing systems for adaptive learning
    Demonstrated attention to detail, ability to follow instructions, meet deadlines and work independently and cooperatively with team members is required.
    Demonstrated ability to facilitate and moderate dialogue and discussion among diverse groups
    Demonstrated ability to communicate complex thoughts and ideas clearly and concisely in writing; keen attention to detail.
    Excellent interpersonal skills, with an ability to deeply connect and empathize with a range of individuals with broad backgrounds and expertise.
    Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems, knowledge-sharing networks is required.
    Experience in participatory action planning and community engagement is a strong advantage
    Experience in using mobile-data collection and management software is a strong advantage.

    Apply via :

    recruiting2.ultipro.com

  • Finance Assistant

    Finance Assistant

    Program / Department Summary

    The Mercy Corps Finance Department is responsible for all financial functions in Nairobi, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.  The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures.  In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

    General Position Summary

    Working in the Finance Department under the direction of the Finance Officer, the Finance Assistant will assist in the processing and recording of payment transactions in timely and accurate manner. 

    Essential Job Responsibilities

    Financial management

    Maintain custody of the office cash fund and make daily payments of approved transactions.
    Prepare cash payment vouchers and ensure that all cash transactions are fully and properly documented.
    Perform daily cash count with the Finance Officer or other person assigned.
    Record payment vouchers daily in the cash sub-journal.
    Maintain the uncleared cash advance file and prepare past due advance report for the Finance and Compliance Manager on monthly basis.
    Check-signers for review and signature.
    Prepare bank payment vouchers and ensure that all bank transactions are properly and fully documented.
    Record payment vouchers daily in the bank and cash sub journal.
    Prepare cheques or wire transfer requests based on fully approved documents and present to approved.
    Counter check expense reports (travel expense reports and operational expense reports) for accuracy and completeness and ensure that expense reports have been fully approved before payment.
    Prepare photocopies of vouchers and other supporting documents as required for the monthly reporting package to HQ Finance.
    Support Finance Officer with monthly/Quarterly balance sheet reconciliations.
    Preparation of Month Amortizations as he/she may be assigned.

    Filing & Archiving

    File all cash and bank vouchers and maintain voucher filing system such that files are updated, complete and safeguarded.
    Assist with Sub-grant management and organizing sub-grant files.

    Tax

    Support Finance Officer with processing of withholding VAT and withholding tax as per KRA regulations.
    Support with VAT Balance sheet reconciliations on monthly basis and submit to the Finance and Compliance Manager monthly.

    Payroll

    Support Snr Finance Officer with preparation of payroll accrual entries.

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Organizational Learning 

    As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically.
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
    Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

    Accountability

    Reports Directly To: Finance Officer
    Works Directly With: Country Finance Team, Program teams and Regional Teams

    Knowledge and Experience

    A degree in accounting or a relevant business field.
    Minimum CPA II or other relevant accounting qualification.
    At least one year experience in accounting, bookkeeping or cashiering, including experience with double-entry accounting preferably in an international NGO.
    Familiarity with major international donor rules and non-profit accounting.
    Familiarity with computerized, double-entry accounting software.
    Strong computer skills in MS Office programs, particularly Excel
    Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail.
    Excellent oral and written English skills.

    Apply via :

    recruiting2.ultipro.com