Website: Website https://www.jumia.co.ke/
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KE – HR Operations Specialists
Key Responsibilities Review current customer service processes and collaborate with senior management to decide how existing processes could be improved. Work with new hires to train them on the company’s customer service procedures and policies. Implement new training techniques and apply learning structures to training sessions to maximize the benefit of training sessions for new…
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KE-Strategic Vendor Services Manager
About the role: As a Strategic vendor services associate at Jumia, you will be responsible for the regional end to end management of one of our key partners; with the objective of growing and transforming the business. You will focus on managing a single key partner across multiple markets – from the very essence of…
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Key Account Manager (Chinese Speaking)
What you will be doing: Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business. Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation Work closely with the vendor management team to identify…
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Engineering Manager Senior Engineering Manager Senior Java Software Engineer Senior PHP Backend Developer
About this role: We are looking for a Lead Developer to join Jumia’s Engineering management team. You will be in charge of setting a fantastic engineering experience for your team(s), its delivery, growth, and career path, and you will interface with multiple stakeholders to discuss current projects and the vision for future ones. We grow through our…
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KE- SEO Manager
What you will be doing: SEO Strategy Development: Develop and implement comprehensive SEO strategies to improve the organic visibility and search engine rankings for Jumia’s English-speaking websites. Keyword Research and Analysis: Conduct in-depth keyword research to identify relevant and high-traffic keywords for content optimization. On-Page Optimization: Optimize website content, meta tags, and other on-page elements…
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Principal Engineer (PHP)
What you will be doing: Be part of the Jumia Engineering team and play a key role in Jumia’s technology plan Be a role model for the Jumia Values Work effectively cross-functionally discussing and identifying new opportunities for projects and features Align architectural decisions with and across Engineering teams, ensuring the progress towards the target…
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Head of IT
Job description Main point of contact on all IT-related services for the company (I.T rep) Defining and monitoring the I.T process. Implementation and Managing of Company ERP Systems Continually seeking opportunities to increase staff and client satisfaction and deepen client relationships. Coordinating the training of staff on how to use the company systems. Mentoring and…
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Head of Fulfilment Talent Scout
What You Will Be Doing Planification & deployment of e-fulfillment centers depending on size of business Contribute to tech improvements to increase efficiency in operations Cost-efficiency of packaging & productivity Standardise layouts of aftersales department Standardise layouts of inbound, outbound and inventory departments Inventory management vs commercial growth strategy What We Are Looking For Sharp,…
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Head of Logistics
What you will be doing Building a healthy logistics footprint of PUS and DD agencies; Create a marketplace of 3PLs for both services PUS and DD; Standardise layout of sorting centers and logistics facilities; Cost-efficiency of Last Mile and Middle Mile; Contribute to tech improvements to increase efficiency in operations; Rebuilt trucks capacity & optimisation…
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Key Account Manager (Phones)
About The Role As a Key Account Manager at Jumia, you will be accountable for the most important of Jumia KPIs: growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave…