Website: Website https://www.jubileeinsurance.com/ke/

Underwriter

Job Responsibilities

Receive application documents from various business sources
Confirmation of completeness and vetting of retail application documentation,
Medical underwriting in liaison with the clinical team-issuance of status letters
Request of additional medical information through MEDEX or writing to the doctors to provide additional medical information
Accurate set up of new business in the actisure system
Timely processing of membership documents i.e. membership cards, cover confirmation letters and policy documents
Processing and dispatch of renewal notices within the set TATs
Accurate set up of renewed business in the actisure system
Timely processing and dispatch of renewal endorsements
Setting up and managing of membership details in the system including additions of benefits and dependants
Ensure all payment receipts are scanned and pushed to receipts allocation queue for commission’s payment
Handling of coverage enquiries with brokers, members, claims team, service providers etc.
Ensuring customer satisfaction and timely feedback to queries
Regular advise to claims team on updated membership schedule to send to the providers
Response to inquiries (phone calls, e-mail inquiries & walk-ins)
Monitoring policy holder claims utilization –Sending Member statements to
Intermediary/policy holder to advise members on balance of cover especially
Periodic underwriting assessment triggered by diagnosis of a new condition for which JIC
Ensure there is a declaration in changes of medical conditions upon renewal
Daily preparation of reports on retail business
Ensure timely booking of all businesses paid for
Ensure all documents are scanned, re-indexed to members profiles, batched by scan date and archived

Qualifications for the underwriter Job

Graduate with Business degree or a degree with a bias in customer service background
Diploma in business related course
Proficient in the use of Microsoft Office suite and packages
Over 2years relevant experience

October 25, 2024
Financial Advisors

Job Responsibilities

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Attend to any other company functions as instructed.

Job Qualifications

Bachelor’s degree/Diploma in Business, sales and marketing or any relevant course.
At least 2 years minimum experience.
23 Years and Above (preferred)
Prior training or experience in insurance will be added advantage
Good Negotiating skills.
Strong Interpersonal skills.
Excellent Communication skills.

October 25, 2024
Underwriter

Job Responsibilities

Receive application documents from various business sources
Confirmation of completeness and vetting of retail application documentation,
Medical underwriting in liaison with the clinical team-issuance of status letters
Request of additional medical information through MEDEX or writing to the doctors to provide additional medical information
Accurate set up of new business in the actisure system
Timely processing of membership documents i.e. membership cards, cover confirmation letters and policy documents
Processing and dispatch of renewal notices within the set TATs
Accurate set up of renewed business in the actisure system
Timely processing and dispatch of renewal endorsements
Setting up and managing of membership details in the system including additions of benefits and dependants
Ensure all payment receipts are scanned and pushed to receipts allocation queue for commission’s payment
Handling of coverage enquiries with brokers, members, claims team, service providers etc.
Ensuring customer satisfaction and timely feedback to queries
Regular advise to claims team on updated membership schedule to send to the providers
Response to inquiries (phone calls, e-mail inquiries & walk-ins)
Monitoring policy holder claims utilization –Sending Member statements to
Intermediary/policy holder to advise members on balance of cover especially
Periodic underwriting assessment triggered by diagnosis of a new condition for which JIC
Ensure there is a declaration in changes of medical conditions upon renewal
Daily preparation of reports on retail business
Ensure timely booking of all businesses paid for
Ensure all documents are scanned, re-indexed to members profiles, batched by scan date and archived

Qualifications for the underwriter Job

Graduate with Business degree or a degree with a bias in customer service background
Diploma in business related course
Proficient in the use of Microsoft Office suite and packages
Over 2years relevant experience

October 25, 2024
Non-Voice Customer Service Representative Customer Service Representative – Telesales Senior Servicing Officer Premium Administration Officer Business Development Officer-Retail (Medical) Underwriter Medical Billing Assessor

Role Purpose
Manage all social media channels to sustain an engaging Client experience and increase audience satisfaction. To receive, analyze and respond to Client Queries and complaints on all the social media
Platforms, including and not limited to Web chats ,WhatSapp, Email, Facebook, Twitter, Instagram and LinkedIn.
Responsibilities for the Non-Voice Customer Service Job
Oversees all company’s social media platforms accounts management
Develops engaging, creative and innovative responses to clients interactions and enlighten audiences
Co-ordinates social media messaging to resolve client complaints and enquiries within the agreed SLA
Audits and analyses social media presences, including digital advertising costs and returns
Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media improvement
Works with other departments to develop , manage escalations on social media within defined timelines
Monitors and develops performance reports and maintain a log of client queries and activities
Good command of written language in English and Kiswahili
Identify and escalate high level complaints or any issues which may put the business in disrepute/which could result in brand damage
Develop a friendly rapport with customers in 140 characters or less.
Qualifications for the Non-Voice Customer Service Job
Graduate from recognized university
Excellent exposure to Digital environment
Proficient in the use of Microsoft Office suite and packages
Key Competencies.
Customer Service orientation
Data entry skills
Listening skills
Excellent writing skills
Negotiation skills
Adaptability
Effective time management
Attention to detail and Analytical
Good Interpersonal relationships
Ability to Multi-task
Ability to write, think and work quickly without losing focus
Passionate in a Client services environnement
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October 24, 2024
Business Development Officer Operations Manager Security & Fraud Investigator

Role Purpose
Planning and carrying out sales and marketing activities in accordance with agreed business plans Assisting the Business Development Manager in performing duties that aid business and organizational development.
Responsibilities for the Business Development Officer Job
Developing and maintaining a computerized customer prospect base
Providing timely quotations as per the set service standards
Monitoring business performance to ensure growth as per the agreed budgets
Working together with underwriters to ensure renewal of existing accounts as per the agreed service standards
Responding to and following-up sales enquiries to ensure a hit ratio as agreed with Business Development Manager
Maintaining and developing new and existing customers through planned support and liaison with relevant internal staff
Carrying out market research, competitor and customer surveys
Key Competencies for the Business Development Officer Job
Visionary Leadership
Entrepreneur Spirit
Market Awareness
Customer Focus
Continuous Innovation
Ownership & Commitment
Team Spirit
Business Development Officer Job Qualifications
Academic/Professional Qualifications
Bachelor’s degree from a recognized university
A minimum of two ACII/AIIK papers and is actively pursuing full ACII/AIIK designation
Computer literacy especially in the use of Microsoft packages
Functional Skills
New idea generation
Policy processing
Market intelligence and business development skills
Minimum of 3 years general insurance experience in all lines of general insurance underwriting.
go to method of application »

October 24, 2024
Unit Manager

Key Skills and Competencies

Are you ambitious, self-driven, and motivated by great returns and growth oriented and able to work with the below
A high level of energy
Abounding self-confidence
A chronic hunger for money
Opportunity to use your own initiative and resourcefulness
Risk taker If you are this kind of individual then this opportunity is for you.
Driving medical sales in the Eldoret region and its environs
Building a team to drive sales
Motivate, empower and organize the team

Benefits

The Job is commission based thus enabling you to grow your income exponentially technically a blank cheque. Growth is based on your effort and the teams thus wealth beckons you fast with the guidance of our great management team.
Opportunity to partner with the leading insurer in East Africa.
Lots of incentives and motivations on the job.
Opportunity to sale in untapped regions namely:- Eldoret, Kapsabet , Kitale, Nandi Hills, Iten and Baringo

Unit Manager Job Qualifications

23 years and above
KCSE minimum C-
Certificate of Proficiency in Insurance an added advantage
Experience in sales especially insurance an added advantage
Experience in Medical Sales or a Unit Manager is a definite plus
Must be based in ELDORET and ready to start immediately

October 24, 2024
Insurance Sales Agents

We currently have an exciting career opportunity for Sales Agents. The post holders will report to the Agency Manager and will be based in any of his/her preferred branch countrywide
Position Summary
The Insurance Sales Agent position is a sales position with The Jubilee Insurance selling insurance products. The Sales Agent participates in a product and sales training program after which personal and sales targets are defined and monitored by the Agency or Unit Manager. Remuneration for this position is commission based.
Responsibilities for the Insurance Sales Agents Job
Help individuals, businesses, and families select the most appropriate insurance policies.
Sell policies that protect individuals and businesses from financial loss resulting and meet customer needs.
Advise clients on how to minimize risk.
Provide excellent service to new and existing customers.
Maintain regular contact with clients
Maintain reports and records of insurance policies and provide daily activity reports to the supervisor
Attend weekly team’s meetings and regular product and customer training.
Skills, Knowledge and Competencies
Customer Service Focused
Revenue Focused (Sales Influence and Persuasion, Sales Resilience, Sales Initiative)
Self-Confident and Autonomous
Drive and Initiative
Responsible and Committed
Excellent Interpersonal Skills
Good Business Communication Skills
Insurance Sales Agents Job Qualification and Experience
Diploma or Bachelor’s Degree from a recognized institution
Computer literacy
A minimum of one year experience in sales will be an added advantage

October 24, 2024
Administrative Assistant Junior Quality Assurance Officer Business Development Officer -Medical

Ref No: HRJIC468
Role Purpose

Receiving all company visitors as the first point of contact.
Answering all incoming calls, routing the calls to the relevant department/ person.
Following through with the client for the required assistance if the person is not available while ensuring customer service standards are maintained at all times

Responsibilities

Provide professional and competent telephone operator service both internally and externally on all aspects of telecommunications to and from the switchboard.
Provide professional first class customer focused reception services in a helpful and courteous manner
Maintain office compliance procedures by following safety processes in place in relation to access of visitors to offices, through the reception desk
Maintaining vehicle movement log books for company and leased vehicles on a daily basis. Keeping up to date files for leased vehicle movement
Undertaking any other relevant tasks as directed by the Administration Officer e.g. relieving other Administrative Assistants

Key Competencies

Excellent communication and written skills
Attention to detail
Good organizational skills
Ability to remain calm under pressure
Team Spirit

Functional Skills

Excellent communication and interpersonal skills
Time management skills
Good negotiation skills
Market intelligence and business development skills
Business planning and implementation
Change management
Market operation
Industry research to identify trendsetter ideas

Qualifications

A minimum of Diploma in Secretarial Studies and/or Business Administration
Certificate in Office Management– added advantage
Proficient in the use of Microsoft Office Suite and packages

Relevant Experience

Experience in customer care in a busy commercial organization

go to method of application »

October 24, 2024
Financial Advisors

Job Responsibilities

Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Attend to any other company functions as instructed.

Job Qualifications

Bachelor’s degree/Diploma in Business, sales and marketing or any relevant course.
At least 2 years minimum experience.
23 Years and Above (preferred)
Prior training or experience in insurance will be added advantage
Good Negotiating skills.
Strong Interpersonal skills.
Excellent Communication skills.

October 23, 2024
Underwriter

Job Responsibilities

Receive application documents from various business sources
Confirmation of completeness and vetting of retail application documentation,
Medical underwriting in liaison with the clinical team-issuance of status letters
Request of additional medical information through MEDEX or writing to the doctors to provide additional medical information
Accurate set up of new business in the actisure system
Timely processing of membership documents i.e. membership cards, cover confirmation letters and policy documents
Processing and dispatch of renewal notices within the set TATs
Accurate set up of renewed business in the actisure system
Timely processing and dispatch of renewal endorsements
Setting up and managing of membership details in the system including additions of benefits and dependants
Ensure all payment receipts are scanned and pushed to receipts allocation queue for commission’s payment
Handling of coverage enquiries with brokers, members, claims team, service providers etc.
Ensuring customer satisfaction and timely feedback to queries
Regular advise to claims team on updated membership schedule to send to the providers
Response to inquiries (phone calls, e-mail inquiries & walk-ins)
Monitoring policy holder claims utilization –Sending Member statements to
Intermediary/policy holder to advise members on balance of cover especially
Periodic underwriting assessment triggered by diagnosis of a new condition for which JIC
Ensure there is a declaration in changes of medical conditions upon renewal
Daily preparation of reports on retail business
Ensure timely booking of all businesses paid for
Ensure all documents are scanned, re-indexed to members profiles, batched by scan date and archived

Qualifications for the underwriter Job

Graduate with Business degree or a degree with a bias in customer service background
Diploma in business related course
Proficient in the use of Microsoft Office suite and packages
Over 2years relevant experience

October 23, 2024