Jobs Kenya

Website: Website https://www.jubileeinsurance.com/ke/

  • Finance Manager Junior Quality Assurance Officer

    Finance Manager Junior Quality Assurance Officer

    Job Reference Number: HRJIC600 

    Role Purpose

    We currently have an exciting career opportunity for a Finance Manager, Jubilee Life Insurance Limited (JLIL). The position holder will report to the Chief Finance Officer and will be based at Head Office in Nairobi.

    Role Purpose

    The position holder will be responsible for maintaining highest levels of integrity, quality & timeliness in financial and management accounting function of the Company in compliance with internal policies, regulatory requirements and International Financial Reporting Standards. Including and not limited to maintaining a robust internal control environment, preparation, review and submission of financials on a timely and accurate basis & managing stakeholder.

    Main Responsibilities

    Responsible for both internal and external Financial Reporting.
    Responsible for the business planning process including coordination for collation of data, input, review & submission of accurate and timely budget estimates.
    Ensuring integrity of the Trial Balance at all times.
    Liaison with the Actuarial team and enforcement of the Service Level Agreements in place.
    Responsible for recommending and authorizing all entries including post balance sheet transactions.
    Treasury & Credit Control Management Operations and maintaining stakeholder relationships with all Banks, Intermediaries, Reinsurers and any other relevant parties.
    Capital Management by ensuring optimization of available cash & liquidity requirements.
    Responsible for the development of the Audit Plan in conjunction with the External Auditors and CFO.
    Liaison with the External Auditors and ensuring that all matters are addressed in a timely manner and management letters and financial reports are finalized in accordance with timetable.
    Follow up for quick resolution to outstanding internal and external audit issues.
    Authorization of expenses within the approved limits and following due process.
    Staying abreast of all investment and reporting matters.
    Managing and providing leadership to assigned team.
    Documentation and continuous review of the internal control environment to mitigate risks.
    Embed international best practice and culture within the staff compliment of the team.
    Develop management information systems that will enhance decision making.
    Submission of various statutory returns to IRA, KRA.
    Assist the Chief Finance Officer with tasks assigned.
    Responsible for the timely preparation and review of Board papers and other management reports.

    Functional Skills

    Demonstrate good communication and leadership skills with high personal integrity
    Organized, numerate, analytical and fully computer literate
    Very familiar with the current Insurance, Retirement Benefits Authority and Capital Markets Authority regulations
    High levels of energy, drive, creativity and innovation.
    Ability to prioritize and work on a wide range of deliverables at once.
    Strong business acumen and a good understanding of the market.
    Self-starter who shows initiative and is able to drive projects to completion with minimal guidance.

    Qualifications

    Degree in Bachelor of Commerce – Finance option
    Certified Public Accountant (registered member with ICPAK)

    Relevant Experience                                                                         

    At least 10 years’ Experience of which three must be in similar good understanding of life insurance business.
    Management/Supervisory

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    Send applications to Recruitment@Jubileekenya.comClosing Date: 22nd January, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Customer Experience Manager

    Customer Experience Manager

    Job Reference Number: HRJIC597 

    Role Purpose

    We currently have an exciting career opportunity for Customer Experience Manager, Jubilee Life Insurance Limited (JLIL). The position holder will report to the Operations Manager, Retail Life & Pensions and will be based at Head Office in Nairobi.

    Role Purpose

    Oversee the Jubilee Life customer service function and ensure the Company delivers the highest level of customer service possible. Also, ensuring the implementation of the Jubilee Life customer service value proposition.

    Main Responsibilities

    Financial Controls

    Take the lead role in strategy formulation for the customer service department and determine the key strategic direction and objectives of the customer support department.
    Communicate industry trends to team members/hold regular sessions with team members, keeping them abreast.
    Ensures that customer support activities deliver measurable and significant value to the businesses and meet customer retention targets.
    Drive necessary changes for the improvement of operational and organizational efficiency of the customer support team.
    Measure the effectiveness of all customer engagement approaches and initiatives, primarily through conducting consumer surveys
    Coordinate the activities of all the customer touch points
    Review the complaints register, doing a root cause analysis that will inform service improvement
    Ensure strict adherence to agreed Turn Around Times on all customer requests
    Support product development to ensure they meet customer needs
    Supporting, training and developing staff, and managing succession within the customer service section
    Ensuring supportive relationship is maintained between the Retail Life & Pension Division and the other units of the business to achieve synergies and quality delivery of service
    Provide regular reports on all customer touchpoints and complaints management
    Ensuring Full compliance to customer related regulatory requirements including Treating Customers Fairly, Data Protection and Anti Money Laundering laws
    Motivating and keeping staff morale high to achieve the agreed performance targets

    Key Competencies

     Visionary Leadership
    Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
     Team Spirit

    Functional Skills

    Excellent communication, interpersonal, customer care and presentation skills
     Problem solving skills
     Technical competence in insurance Business strategy formulation
     Business planning and implementation
     Change management
     Basic knowledge of regulations by AKI and IRA

    Qualifications

    Bachelor’s degree, preferably in a business-related field
    ACII or AIIK

    Relevant Experience

    Minimum of 6 years’ relevant experience in a similar position of which 3 of those years are at a supervisory level

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 10th December 2020.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Assistant Credit Controller

    Assistant Credit Controller

    Job Reference Number: HRJIC596

    Role Purpose

    We currently have an exciting career opportunity for Assistant Credit Controller, Jubilee Health Insurance Limited (JHIL). The position holder will report to the Credit Controller and will be based at Head Office in Nairobi.

    Role Purpose

    To ensure that all payments are made as per agreed timelines with 100% accuracy

    Main Responsibilities

    Financial Controls

    Ensure agents’ commissions and overrides are paid. Also ensure timely communication and release of commission statements
    Ensure WHT taxes are paid within the KRA timelines.
    Respond to commission queries within 24 hours
    Ensure that refunds and WHT are paid as per guidelines
    Confirm the premium payment position for all clients, launching claims within 24 hours
    Management of intermediary accounts by ensuring proper records are maintained

    Financial Planning and Analysis

    Ensure that commission reports are released to Treasury in advance to ensure adequate funding

    Financial Reporting

    Timely preparation of audit and regulator schedules
    Follow up on end-year audit confirmations
    Ensure all audit queries are timely closed

    Relationships

    Resolution of outstanding items with intermediaries-Brokers, agents and individuals
    Ensure cordial bank relations with all banks and ensure timely processing of IPF

    Compliance and Internal Controls

    Circulating commission statements on a monthly basis
    Account opening for new clients.
    Processing of certificates by the insurer for new and existing brokers and agents.
    Ensure that commission is fully automated with the right bank details

    Key Competencies

    Visionary Leadership
    Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Functional Skills

    Credit Management
    Accounting operations
    Performance reporting and management
    Application and exploitation of IT
    Knowledge and insight in conventional bank and banking matters/operations

    Qualifications

    Any Business-Related degree
    CPA Part 1/Credit Management /any insurance course

    Relevant Experience

    Graduate

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 27th November 2020.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Life Insurance Sales Rep

    Life Insurance Sales Rep

    The Ideal Life Insurance Sales Representative

    The ideal Life Insurance Sales Rep is attracted to High Income and able to Work on Commission Basis, envisions a Career in Life Insurance Sales, Passionate & Enthusiastic, High Levels of Self-Disciplined, able to Work Hard and provide Daily Activity Reports, possessing Good People Skills, a Fast Learner, a good Communicator, Skilled Listener, Creative, Great Planning & Self Organization Skills, able to do Basic Computer Operations, An Early bird – starts working by 7:00 am – Monday to Friday, Committed to Continuous Learning, and a Positive Mental Attitude overall.

    Key Responsibilities

    Prospecting: Search for potential Life Insurance Clients, and Submit Activity & Progress Reports (Active & Prospecting, use of Phone Calling, Social, Email etc.)
    Approach Prospective Clients and Schedule Appointments with them
    Conduct Fact-finding interviews to establish potential client Needs & develop solutions in line with the uncovered needs during the investigation stage of the sale
    Conduct Value Presentations & demonstrate ability to meet client Goals & needs
    Follow up and obtain commitment by assist clients in the Buying Process
    After Sales Service, getting referrals & Other roles as assigned by the Team Leader

    Qualifications

    The preferred persons are those looking to earn a lot of money via Commissions in a Life Insurance Sales Career, working with the top insurer in the region. Those who are in different professions but looking for a Career Change can also apply.

    Previous experience in Sales or experience with an insurance Sales Team or selling Life Insurance is an added advantage.

    Monthly Income/Remuneration and Mode of Applying

    The Monthly income is on Commission Basis at a high and attractive rate, as per the Insurance Regulatory Authority (IRA) of Kenya, i.e. a percentage of all the Sales done.

    Apply via :

    Simon.Onkundi@jubileekenya.com

  • Real Estate Manager Building Supervisor Facilities Coordinator

    Real Estate Manager Building Supervisor Facilities Coordinator

    Job Reference Number: HRJIC587 
    Role Purpose
    Assist the Head of Administration and Property in Maintaining and Managing Jubilee Premises and assets by ensuring that the properties are safeguarded and secure.
    Main Responsibilities

    Assist the Head of Administration and Property Management in preparing budget for OPEX and CAPEX for approval by the Management.
    Supervise Building Supervisors stationed in Nairobi and Mombasa.
    Supervise Facilities coordinator, review contracts of the serviced providers
    Managing a portfolio of tenants during their tenancy.
    Marketing and leasing of Jubilee premises to potential tenants through lettings agents
    Facilitating the processing of Letters of Offer both new and renewals
    Facilitating collection of Rent and service charge
    Collaborating with Finance Department for timely invoicing and collection of rent and service charge.
    Liaising with Legal departments for lease facilitation, distress, and attending court for legal matters on tenancy as and when required.
    Screen prospective tenants and share findings and recommendations with the Letting Committee.
    Overseeing the outsourced Letting Agents and reporting on letting activities.
    Coordinating lease renewals and processing letters of offer and new leases.
    Monitoring and measuring tenant compliance to specified standards to ensure their operation within guidelines of their signed lease agreement obligations.
    Identifying and ensuring that OSHA standards are communicated to all tenants and implemented accordingly.
    Dissemination of information to the tenants on all operational matters.
    Collating tenant issues and recommend viable resolutions.
    Conducting pre and post vacancy inspections and end of lease procedures to maximize occupancy and minimize income lost through vacancies.
    Designing, conducting, evaluating and interpreting tenant satisfaction surveys.

    Key Competencies

    Customer focus
    Market awareness
    Leadership qualities
    Team spirit
    Ownership & commitment
    Entrepreneur spirit

    Functional Skills

    Capacity to conduct work, show initiative and produce reliable results
    Communication and interpersonal skills
    Negotiation skills
    Procurement skills
    Inventory control
    Basic Accounting skills

    Qualifications

    Bachelor’s degree in Land Economics or in a related field.
    Master’s degree is an added advantage
    Diploma in Technical Education – Building, Mechanical, Civil or Electrical is an added advantage
    Registered Surveyor

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    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and PositionClosing Date 31st August, 2020Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com

  • Full Stack Developer Systems Lead

    Full Stack Developer Systems Lead

    Job Reference Number: HRJIC581
    Role Purpose
    The job holder will be responsible for the design, development, deployment and maintenance of digital applications that are responsive across different form-factors. The individual will have experience to participate in the entire Application lifecycle from concept stage until delivery and post launch support. The developer will work closely with the IT and core business application teams to deploy end-to-end and seamless applications that integrate with the wider Jubilee digital apps ecosystem
    Qualifications

    Degree in Computer Science, Information Systems or other related degree
    Professional Certification in Application Design & Development
    Certification in Agile Project Management standards e.g. Scrum

    Relevant Experience
    Minimum of 3-5 years hands-on Application Design and Development experience

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  • Management Trainees

    Management Trainees

    We are hiring Management Trainees for Information Technology (IT)
    ELIGIBLITY

    Fresh graduates from Bachelors & Masters programs

    Preferred Discipline/Majors:

    Computer Science
    Software Engineering
    Computer Engineering
    Information Technology

  • Health Insurance Agent

    Health Insurance Agent

    Job Description

    Participating in the implementation of the insurance marketing strategy.
    Contact prospective clients and setup meetings in order to meet their requirements.
    Following up prospective projects with clear research protocals to ensure that you get a good reading on different marketing policies.
    Liase with other senior executives in terms of implementing marketing strategy

  • Administrative Assistant Junior Quality Assurance Officer Business Development Officer -Medical

    Administrative Assistant Junior Quality Assurance Officer Business Development Officer -Medical

    Ref No: HRJIC468
    Role Purpose

    Receiving all company visitors as the first point of contact.
    Answering all incoming calls, routing the calls to the relevant department/ person.
    Following through with the client for the required assistance if the person is not available while ensuring customer service standards are maintained at all times

    Responsibilities

    Provide professional and competent telephone operator service both internally and externally on all aspects of telecommunications to and from the switchboard.
    Provide professional first class customer focused reception services in a helpful and courteous manner
    Maintain office compliance procedures by following safety processes in place in relation to access of visitors to offices, through the reception desk
    Maintaining vehicle movement log books for company and leased vehicles on a daily basis. Keeping up to date files for leased vehicle movement
    Undertaking any other relevant tasks as directed by the Administration Officer e.g. relieving other Administrative Assistants

    Key Competencies

    Excellent communication and written skills
    Attention to detail
    Good organizational skills
    Ability to remain calm under pressure
    Team Spirit

    Functional Skills

    Excellent communication and interpersonal skills
    Time management skills
    Good negotiation skills
    Market intelligence and business development skills
    Business planning and implementation
    Change management
    Market operation
    Industry research to identify trendsetter ideas

    Qualifications

    A minimum of Diploma in Secretarial Studies and/or Business Administration
    Certificate in Office Management– added advantage
    Proficient in the use of Microsoft Office Suite and packages

    Relevant Experience

    Experience in customer care in a busy commercial organization

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  • Financial Advisors

    Financial Advisors

    Job Responsibilities

    Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
    Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
    Customize insurance programs to suit individual customers, often covering a variety of risks.
    Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
    Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
    Attend to any other company functions as instructed.

    Job Qualifications

    Bachelor’s degree/Diploma in Business, sales and marketing or any relevant course.
    At least 2 years minimum experience.
    23 Years and Above (preferred)
    Prior training or experience in insurance will be added advantage
    Good Negotiating skills.
    Strong Interpersonal skills.
    Excellent Communication skills.