Website: Website https://www.jubileeinsurance.com/ke/

  • Data Protection Officer 

Operations Officer

    Data Protection Officer Operations Officer

    Job Ref. No. HRJIC615
    Position: Data Protection Officer
    We currently have an exciting career opportunity for Data Protection Officer. The position holder will report to the Group Chief Actuarial, Risk & Compliance Officer and will be based at Head Office in Nairobi.
    Role Purpose
    The purpose of this role is to establish, implement and enforce a robust Group–wide Data Protection and Compliance Framework and Systems (policies, processes,and tools), so as to ensure that the different companies within Jubilee Insurance are compliant with the Data Protection Act and Regulations
    Full Job Description
    Qualifications

    Bachelor of Commerce/Bachelor of Science in Computer Science/Bachelor of Laws
    Computer Software Packages
    Privacy Professional Certifications provided by the International Association of Privacy Professionals (IAPP) such as Certified Information Privacy Professional (CIPP),Certified Information Privacy Professional/Information Technology (CIPP/IT).
    Certified Information Systems Security Professional (CISSP)
    Certified Information Systems Auditor (CISA) certification
    Certified Information Security Manager (CISM) certification
    Relevant Experience
    Minimum of 3 years’ relevant experience in a mid–management level in a compliance/audit environment, within the financial services industry but preferably in the insurance or banking industry.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 31st May 2021.Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com

  • Business Unit Manager

    Business Unit Manager

    The Jubilee Health Insurance is looking for individuals to fill position of Business Unit Manager in Mombasa. Applicants must be university graduates preferably in Bsc (Actuarial) , Bcom ( Insurance, Marketing or Accounting options). A Diploma in Insurance will be an added advantage but a minimum of C.O.P is required. Experience in sales and management is necessary.

    The applicants must demonstrate good leadership qualities, analytical skills and be ready to learn on the job. A good track record in character & performance is essential. Applications deadline is 14th May 2021. They should be sent to: horace.odongo@jubileekenya.com

    Apply via :

    horace.odongo@jubileekenya.com

  • Life Insurance Sales

    Life Insurance Sales

    Qualifications
    Applicants with previous experience in Direct Sales, Door to Door Sales and other Sales Related Roles or working directly with Clients in the Financial Sector, Merchandizing, Bancassurance, Sales & Marketing and other industries or experience with an insurance Sales Team or selling Life Insurance are preferred. This is an opportunity to work with the most trusted insurance brand in East Africa that offers all insurance solutions i.e. a One Stop Shop for all your clients’ needs.
    Residents from Thika Town and environs encouraged to apply.
    Monthly Income/Remuneration
    The monthly income is on Commission Basis at a High and Attractive Rate, as per the Insurance Regulatory Authority (IRA) of Kenya, i.e. a percentage of all the Sales done.
    Mode of Applying
    Send your updated CV with 3 Referees to Simon.Onkundi@jubileekenya.com
    Key Responsibilities

    Prospecting: Search for potential Life Insurance Clients, and Submit Activity & Progress Reports (Door to door Prospecting, Phone & Video Calling, Email etc.)
    Approach Prospective Clients and Schedule Appointments with them
    Conduct Fact-finding interviews to establish potential client Needs & develop solutions in line with the uncovered needs during the investigation stage of the sale
    Conduct Value Presentations & demonstrate ability to meet client Goals & needs
    Follow up and obtain commitment by assist clients in the Buying Process
    After Sales Service, getting Referrals & Other roles as assigned by the Team Leader

    The Ideal Life Insurance Sales Representative
    The ideal Life Insurance Sales Rep is attracted to High Income and able to Work on Commission Basis, envisions a Career in Life Insurance Sales, Passionate & Enthusiastic, High Levels of Self-Disciplined, able to Work Hard and provide Daily Activity Reports, possessing Good People Skills, a Fast Learner, a good Communicator, Skilled Listener, Creative, Great Planning & Self Organization Skills, able to do Basic Computer Operations, An Early bird – starts working by 7:00 am – Monday to Friday, Committed to Continuous Learning, and a Positive Mental Attitude overall.
    Start Date and Area of Work
    Start immediately and work from Thika town & its environs in Nairobi Kenya.
    Feedback to Successful Applicants
    Successful applicants will be notified within two weeks or less from the date of application. If not contacted within this time, kindly resubmit the application.

    Interested and qualified candidates should forward their CV to: Simon.Onkundi@jubileekenya.com using the position as subject of email.

    Apply via :

    Simon.Onkundi@jubileekenya.com

  • IT Manager, Risk and Compliance

    IT Manager, Risk and Compliance

    Job Reference Number: HRJIC607
    We currently have an exciting career opportunity for IT Manager, Risk and Compliance. The position holder will report directly to the Group Chief Actuarial, Risk and Compliance Officer with a matrix reporting to the Chief Executive Officers of the three companies (Jubilee General, Jubilee Health and Jubilee Life Insurance) and will be based at Head Office in Nairobi.
    Role Purpose
    The job holder will serve as an expert advisor to all stakeholders in defining, recommending, and implementing necessary policies, controls, and procedures to cost-effectively assess and manage security-related risk, educate the workforce, and support/participate in regulatory compliance activities, especially with regards to Anti Money Laundering, KYC integrity, data privacy, cybersecurity, and related legislation.
    The job holder will also assist with the implementation of world-class information security in the organization, including regular information security risk and system audits, policy governance, compliance with regulatory requirements, information security training and awareness initiatives, third-party audits, and third-party risk. Will also oversee and coordinate information security-related risk management and compliance.
    Main Responsibilities

    Support the company strategy for access controls, compliance, audit, and penetration testing that supports the business and support units and enables risk management and regulatory compliance. The challenges include identifying where and how we use data; determining what tools and technologies we should deploy; ensuring that preventive/detective/corrective controls are in place and functioning effectively; staying current with government regulations and commercial agreements governing the use of data.
    Organize and lead IT Risk/Privacy/Compliance training programs across departments, to educate and inform employees about our practices and standards, raise the level of cooperation, and help people understand the rationale for the rules.
    Manage internal and external audit and testing programs, reporting risks and compliance areas that need correction to the senior management team and prioritizing the said work.
    Reviewing and responding to security questionnaires and contract questions from customers on Jubilee’s information security policies and practices.
    Assesses potential items of risk and opportunities of vulnerability in the network and on information technology infrastructure and applications.
    Participates in the development and maintenance of a global risk framework (a single view of the company’s risk profiles and tolerance.
    Provides reports to leaders regarding the effectiveness of information security and makes recommendations for the adoption of new policies and procedures.
    Work with integrity, passion, and commitment through:
    a. Full compliance of Jubilee Insurance’s non solicitation policy
    b. Protection of company’s data base, IP, strategy and secrets, sensitive, personal, and confidential client data
    Ensuring unethical ways/behavior of other team members are reported to the manager.
    Any other duties that may be assigned by management.

    Key Competencies

    Understanding of insurance risk and compliance legislation in Kenya.
    Market Awareness.
    Ownership & Commitment.
    Team Spirit.
    Effective verbal and written communication skills on complex technical topics to a non- technical audience.
    Ability to multi-task and ensure delivery of set goals.
    Change Management.

    Qualifications

    Bachelor’s Degree in Computer Science, Information Systems, or any other related field.
    Desired Certifications; CISSP/CISA/CISM/CEH or other relevant security certifications.
    Strong knowledge and experience of applicable frameworks and regulatory requirements, e.g. ISO 2700x, PCI-DSS, NIST, CBK

    Relevant Experience
    Minimum of 3 years’ experience of working in an information security role, IT Audit, or IT Risk with a good understanding of information security risk assessments.
    Experience in driving risk and compliance-based decisions to support business strategy and regulatory needs, experience in working with legal, audit, compliance staff and ISMS internal audit and security review.

    Send applications to Recruitment@Jubileekenya.comClosing Date: 30th April, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Provider Partnerships Executive

    Provider Partnerships Executive

    Job Reference Number: HRJIC606
    Role Purpose
    We currently have an exciting career opportunity for Provider Partnerships Executive, Jubilee Health Insurance Limited (JHIL). The position holder will report to the Senior Provider Partnerships Executive and will be based at Head Office in Nairobi.
    Role Purpose
    The job holder will develop, manage, and sustain relationships with healthcare provider networks to secure high-quality and cost-effective health care services. The main goal is to shape a comprehensive and integrated health care system by fostering a seamless and efficient service network.
    Main Responsibilities

    Relationship Management of providers and ensuring they are reasonably satisfied with the company.
    Assist in obtaining the current provider information, to update the Jubilee Insurance Panel for various products.
    Participate in collection of provider charges to facilitate negotiation of prices for the services rendered by providers.
    Analysis of provider costs, claims, and provide data to inform decision making in scheme cost controls.
    Ensuring all current and upcoming providers have signed contracts and have submitted all relevant documentation, carrying out system updates and filing of all relevant provider KYC documents.
    Assist in carrying out country-wide provider audits to ensure that quality and cost-effective medical services are guaranteed for our clients.
    Client presentation and member education on wise benefit utilization and risk management.
    Provide guidance to the care management team, claims team and contact center agents on provider issues.
    Work closely with the Claims Manager and Operation Manager on provider relation matters.
    Support the business development and underwriting team in client servicing.

    Key Competencies

    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Functional Skills

    Excellent data analytical skills
    Performance reporting and management.
    Relationship Building skills
    Personal Network Development

    Qualifications

    Diploma in Nursing/Clinical Medicine or any other related diploma
    Good understanding of the concepts of medical insurance
    Proficient in the use of Microsoft office suite and packages

    Relevant Experience
    Minimum of 2 years’ experience in the clinical practice. Relevant experience in the provider management.

    Send applications to Recruitment@Jubileekenya.comClosing Date: 9th April, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Pension Administrator

    Pension Administrator

    Job Reference Number: HRJIC605 
    Role Purpose
    We currently have an exciting career opportunity for Pension Administrator, Jubilee Life Insurance Limited (JLIL). The position holder will report to the Manager, Employee Benefits and will be based at Head Office in Nairobi.
    Role Purpose
    The job holder will assist in conserving existing businesses while providing superior service to retirement benefits business clients, in full compliance with the laid down procedures and guidelines as set out in the operations manuals.
    Main Responsibilities

    Business Growth: Conserving existing business and offering alternative products to existing clients, for example annuity, cross sell and following up/providing leads for new business.
    Relationship Management: Building strong business relationships with our existing clients and intermediaries.
    Data Management: Maintaining accurate records for the retirement benefits clients (Deposit Administration Clients).
    Customer Care: Providing superior services to Retirement Benefits clients. Making regular visits to clients and preparing reports on the client’s needs.
    Implementing Benefits: Processing & ensuring timely settlement of payments, issuance of member’s statements, preparing accounts and other benefits within the set service standards.
    Statistical Analysis & Returns: Preparing summary/ statistical reports of the Retirement Benefits schemes. Also preparing returns in respect of the Retirement Benefits schemes as assigned for submission within the timelines provided.
    Scheme Compliance: Ensuring all schemes are managed and administered in full compliance to existing legislation.

    Key Competencies

    Visionary Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Functional Skills

    Retirement Benefits Management

    Qualifications

    Bachelor of Science in Mathematics/Statistics/Actuarial Science, or any other related field.
    IT proficient (excellent command in MS Word, Excel, Powerpoint and Outlook)

    Relevant Experience
    Minimum of 3 years’ experience in a similar role. Knowledge of legislation governing Retirement Benefits and Insurance in Kenya will be an added advantage.

    Send applications to Recruitment@Jubileekenya.comClosing Date: 30th March, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Care Manager 

Digital Sales and Marketing Officer

    Care Manager Digital Sales and Marketing Officer

    Job Reference Number: HRJIC603 
    Role Purpose
    We currently have an exciting career opportunity for Care Manager, Jubilee Health Insurance Limited (JHIL). The position holder will report to the Senior Care Manager and will be based at Head Office in Nairobi.
    Role Purpose
    Care Management, handling all inpatient and specialized test preauthorization, and communicating with providers, clients, and brokers on a timely basis for any undertakings, rejections, or relevant concerns. Also, engaging/visiting admitted clients to monitor their stay.
    Main Responsibilities

    Undertaking of admissions (including declines)
    Data collection for Pre-authorizations and high claimant bills.
    Ensure appropriate Turn-around Time is adhered to in issuing inpatient and outpatient approvals.
    Seeking medical clarifications including medical reports, copies of investigation reports, etc.
    Broker/customer relations by communicating all necessary admission claim decisions on a timely basis.
    Care Management – Through due diligence, ensuring undertakings are issued in line with the policy provisions. The same should be applied for declines, ensuring that the decisions are accurate and a correct interpretation of the policy.
    Work with the inpatient claims assessor(s) for inpatient claims and coordinating on any information noted in the inpatient claim submitted especially in cases where further information provided changes the position undertaken previously on the claim.
    Reviewing medical pre-authorizations for compliance with applicable policy guidelines.
    Interacting with clients, brokers and clinicians as needed, to resolve problems in a manner that is legal, ethical, and consistent with the principles of the policy.
    Participating in care management meetings
    Visiting/engaging admitted patients and ensuring quality and cost-effective quality care is given
    Engaging providers on matters cost, discounts & NHIF
    Checking and confirming membership validity and benefits (from the scheme benefits file)
    Handling of coverage enquiries with brokers, providers, members etc.
    Vetting and confirming validity of the service given by the service provider in relation to the benefits covered, treatment given, adherence to provider panel rules and cost of treatment.
    Obtaining additional required information on claims from providers, brokers, or clients
    Liaising with our underwriting section on scope of cover for various schemes
    Assisting in conducting provider audits wherever necessary.
    Client presentations and member education on benefit utilization & risk management
    Managing the 24-hour emergency helpline

    Key Competencies

    Good Clinical acumen
    Customer Focus
    Ownership & Commitment
    Team Spirit
    Business awareness
    Communication skills
    Integrity

    Functional Skills

    Performance reporting and management
    Health Benefits Plan Management
    Intelligence and Business Development skills
    Policy Interpretation
    Customer Service skills

    Additional Desirable skills

    Good French Speaking and Writing Skills

    Qualifications

    Degree/ Diploma holders, preferably in clinical studies (Nursing/Clinical Medicine)
    Basic understanding of the concepts of insurance (Certificate of proficiency) is an added advantage.
    Proficient in the use of Microsoft office suite and packages

    Relevant Experience
    A minimum of 3 years relevant experience in a busy insurance company and/or hospital

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    Send Applications to Recruitment@Jubileekenya.comClosing Date: 17th March, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Internal Audit Manager

    Internal Audit Manager

    Job Reference Number: HRJIC602 
    Role Purpose
    We currently have an exciting career opportunity for Internal Audit Manager, Jubilee Health Insurance Limited (JHIL). The position holder will report to the Group Head of Internal Audit and will be based at Head Office in Nairobi.
    Role Purpose
    To head and manage the Internal Audit function in the Health Insurance Company, implementing the annual audit work plan as approved by the Board Audit Committee and in accordance with the Audit Charter, relevant procedure manuals, policies, and regulations. The role holder will also assist in the audit of shared services departments and regional related companies as directed by the Group Head of Internal Audit.
    Main Responsibilities

    In liaison with the company’s Top Management and the Group Head of Internal Audit, draw up an annual
    audit plan by beginning of every year and present to the Board Audit Committee for approval. Also, take
    lead in key risk identification and assessment, in preparation of the annual Internal Audit Plan
    Ensure Branch and Agency Offices audits are conducted, reports submitted to the Management and ensure closure action plans are implemented by Management efficiently and objectively.

    In liaison with the Group Head of Internal Audit, draw up shared services annual audit plan and ensure full implementation of the audit plan in the following functions.
    Procurement services and Administration services
    Branches, Agents and Agency services in all companies
    Oversight Audit in Risk and Compliance Services
    Company Secretariat and Legal Services
    J-PEX and Actuarial Services
    Efficiency of Anti-Money Laundering Internal Controls
    Oversight Audit on Forensics, Security and Investigation Services
    Corporate Communication Services

    Prepare risk-based Audit Programs for use in the auditing assignments.
    Lead audit teams in execution of audit assignments from planning, fieldwork, reporting and issues closure.
    Ensure all audit assignments are undertaken within the agreed timelines.
     Ensure all audit assignments are undertaken as per the guidelines of the International Auditing Standards
     Follow up on implementation of audit recommendations and report closure status.
     Prepare reports highlighting key area where controls are working effectively and or control weaknesses/risk areas and present the same to the Board Audit Committee on quarterly basis or as when required.
     Liaise with CEO and Head of Departments to facilitate implementation of audit recommendations efficiently and effectively.
     Prepare and review of audit working papers to support all audit work done and exceptions raised.
     Perform first level peer review of team members’ reports for quality and content before submission to Management.
     Train other auditors or staff under you on technical insurance and soft skills.
    Build and maintain good working relationships with auditees and Management.
    Carry out regional audit assignments when called upon by Management.

    Key Competencies

    Visionary Leadership
    Entrepreneur Spirit
    Strong Industry/Market Awareness
    Customer Centric
    Continuous Training & Innovation
    Ownership & Commitment
    Team Spirit
    Ability to meet tight deadlines.

    Functional Skills

    Good Communication & Interpersonal skills
    Ability to resolve conflicts effectively.
    High level of Independence and Integrity
    Audit Preparation, Planning and Coordination
    Internal Controls Assessment & Testing
    Risk Management
    Conduct Financial and Commercial Investigations
    Accounting Operations
    Supervise Audit teams.
    Ability to perform value for money reviews.
    Interact with Senior Management and act as a Change Agent.

    Additional Desirable skills

    Detailed Data Analysis Skill
    Audit Report Writing Skill
    Risk Identification & Assessment Skill.
    Ability to Create Controls to Mitigate identified risks.
    Business Process Analysis

    Qualifications

    Degree in Commerce / Finance Economics or related qualification from a recognized University.
    A Post graduate qualification is mandatory.
    CPA (K) qualification or equivalent is mandatory.
    Membership to Professional Bodies (ICPAK, IIA, ISACA etc.)
    Excellent Training and demonstratable Use of IDEA and or other Audit Tools
    Qualification in Data Analysis and Forensic Audit Skills.

    Relevant Experience
    A minimum of 8 years’ experience in the Audit Field, gained in a large reputable auditing firm or reputable commercial organization. Also, a minimum of 3 years’ experience at a senior role within the Audit

    Send Applications to Recruitment@Jubileekenya.comClosing Date: 9th March, 2021

    Apply via :

    Recruitment@Jubileekenya.com

  • Investment Analyst

    Investment Analyst

    Job Reference Number: HRJIC601 Closing Date: 4th February, 2021
    Role Purpose
    We currently have an exciting career opportunity for an Investment Analyst, Jubilee Financial Services Limited (JFSL). The position holder will report to the Portfolio Manager and will be based at Head Office in Nairobi.
    Role Purpose
    The position holder will be responsible for research, investment analysis and provision of relevant information and recommendations on equity and fixed income investments.
    Main Responsibilities
    Role Overview

    Responsible for researching, analyzing and providing relevant information for investment decision making.
    Keeping up to date with macro-economic trends, market developments as well as monitoring corporate actions of listed companies.
    Developing and maintaining the financial valuation models.
    Analyzing credit risk of listed or unlisted Fixed Income instruments.
    Making recommendations regarding investment attractiveness of listed equities and fixed income instruments to the Investment Committee. 6. Communication focusing on transferring of relatively complex information in a manner that aides in investment decision making.
    Provide support to the performance analyst.

    Key Results Areas

    Personal Effectiveness

    Accountable for service delivery through own efforts.
    Individually accountable for managing own time, tasks and output quality
    Making increased contributions by broadening individual skills.
    Collaborating effectively with others to achieve personal results.
    Accepting and living by the company values.

    Investment Analysis

    Researching, analyzing and providing relevant information.
    Analyzing the position of listed and unlisted companies within the investment universe.
    Projecting short and long-term macroeconomic forecasts for factors such as GDP, inflation and interest rates, as well as industry and company specific financial projections, with clearly identifiable performance drivers.

    Investment Recommendation

    Making recommendations regarding investment attractiveness of equities and fixed income securities.
    Transferring relatively complex information to diverse audiences.

    Functional Skills

    Decision Making
    Commitment
    Ownership
    Planning & Organizing
    Investment Technical Knowledge
    Analytical Skills
    Highly numerate

    Qualifications

    Undergraduate Degree in Finance and/or investment analysis
    CFA qualification is an added advantage

    Relevant Experience
    Experience in financial modeling and investment analysis

    Apply via :

    Recruitment@Jubileekenya.com

  • Finance Manager 

Junior Quality Assurance Officer

    Finance Manager Junior Quality Assurance Officer

    Job Reference Number: HRJIC600 
    Role Purpose
    We currently have an exciting career opportunity for a Finance Manager, Jubilee Life Insurance Limited (JLIL). The position holder will report to the Chief Finance Officer and will be based at Head Office in Nairobi.
    Role Purpose
    The position holder will be responsible for maintaining highest levels of integrity, quality & timeliness in financial and management accounting function of the Company in compliance with internal policies, regulatory requirements and International Financial Reporting Standards. Including and not limited to maintaining a robust internal control environment, preparation, review and submission of financials on a timely and accurate basis & managing stakeholder.
    Main Responsibilities

    Responsible for both internal and external Financial Reporting.
    Responsible for the business planning process including coordination for collation of data, input, review & submission of accurate and timely budget estimates.
    Ensuring integrity of the Trial Balance at all times.
    Liaison with the Actuarial team and enforcement of the Service Level Agreements in place.
    Responsible for recommending and authorizing all entries including post balance sheet transactions.
    Treasury & Credit Control Management Operations and maintaining stakeholder relationships with all Banks, Intermediaries, Reinsurers and any other relevant parties.
    Capital Management by ensuring optimization of available cash & liquidity requirements.
    Responsible for the development of the Audit Plan in conjunction with the External Auditors and CFO.
    Liaison with the External Auditors and ensuring that all matters are addressed in a timely manner and management letters and financial reports are finalized in accordance with timetable.
    Follow up for quick resolution to outstanding internal and external audit issues.
    Authorization of expenses within the approved limits and following due process.
    Staying abreast of all investment and reporting matters.
    Managing and providing leadership to assigned team.
    Documentation and continuous review of the internal control environment to mitigate risks.
    Embed international best practice and culture within the staff compliment of the team.
    Develop management information systems that will enhance decision making.
    Submission of various statutory returns to IRA, KRA.
    Assist the Chief Finance Officer with tasks assigned.
    Responsible for the timely preparation and review of Board papers and other management reports.

    Functional Skills

    Demonstrate good communication and leadership skills with high personal integrity
    Organized, numerate, analytical and fully computer literate
    Very familiar with the current Insurance, Retirement Benefits Authority and Capital Markets Authority regulations
    High levels of energy, drive, creativity and innovation.
    Ability to prioritize and work on a wide range of deliverables at once.
    Strong business acumen and a good understanding of the market.
    Self-starter who shows initiative and is able to drive projects to completion with minimal guidance.

    Qualifications

    Degree in Bachelor of Commerce – Finance option
    Certified Public Accountant (registered member with ICPAK)

    Relevant Experience                                                                         

    At least 10 years’ Experience of which three must be in similar good understanding of life insurance business.
    Management/Supervisory

    go to method of application »

    Send applications to Recruitment@Jubileekenya.comClosing Date: 22nd January, 2021

    Apply via :

    Recruitment@Jubileekenya.com