Website: Website https://www.jubileeinsurance.com/ke/

  • Actuarial Analyst

    Actuarial Analyst

    Job Ref. No. JHIL017
    Role Purpose
    To Evaluate and provide advice to Jubilee Health Insurance Company regarding, product development and pricing activities, Risk modelling, Reserving, Data Analytics, adequacy of reinsurance arrangements and compliance with related statutory and regulatory requirements.
    Main Responsibilities

    Providing advisory on the insurer’s actuarial and financial risks.
    Evaluating and providing advice on risk modelling and use of internal models, as applicable.
    Providing guidance on the selection of key actuarial assumptions.
    Pricing of insurance contracts.
    Product development and Product reviews and advisory.
    Experience monitoring
    Supporting on data analytics
    Reserving
    Scenario and sensitivity testing.
    Providing guidance on adequacy of reinsurance arrangements.
    Developing and tracking pricing actuarial analytics.
    Maintaining and developing effective actuarial reports of historical performance.
    Maintaining and distributing actuarial reports.

    Key Competencies

    Strong analytical and problem–solving skills
    Financial modelling ability
    Reporting skills
    Project Management
    Strong Interpersonal and Communication skills
    Ability to prioritize & deliver within set timelines
    A team player with strong customer focus

    Qualifications

    An undergraduate degree in Actuarial, mathematics or statistics
    Passed at least 6 actuarial exams from the Institute of Actuary or Society of Actuary
    Proficient in the use of Microsoft office suite and packages, SQL/R/Python language

    Relevant Experience
    At least 3 years of relevant experience especially in actuarial and analytics.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 18th January 2022.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Learning and Performance Manager

    Learning and Performance Manager

    Job Ref. No. JLIL028
    We currently have an exciting career opportunity for Learning and Performance Manager within the Human Resources Department. The position holder will report to the Group Head of Human Resources and will be based at Head Office in Nairobi.
    Role Purpose
    The role holder will be designing and leading the implementation of the Training and Development Strategy, plans and cycle program for the companies’ Training Calendar, in line with Human Resource Strategy to achieve superior business performance.
    Main Responsibilities

    Develop and sustain a learning and performance culture through Training and Development planning and execution
    Develop and implement the Training and Development strategy.
    Identifying training needs through the performance management system in conjunction with the line managers through the Group Head of Human Resources.
    Support the planning and coordination of relevant training programs to ensure staff are adequately prepared for current and future operational and business development challenges.
    Prepare and deliver training programs to address core business enabling needs such as customer service, operational excellence, performance management, career development etc.
    Prepare the training calendar including the training budget to support the plans.
    Measure and report performance & productivity including training programs and ROI.
    Drive a learning culture through application of modern and progressive learning and development tools e.g., e–learning to facilitate on demand learning and establishment of on the job learning programs.
    Drive a Performance culture through building organizational competence in effective performance management practices.
    Support career development and succession planning programs through involvement of career counseling and management of career development programs such as job shadowing, job rotation and attachments.
    Identify, implement, and benchmark best practices in management.
    Continuously review and put forward proposals for the enhancement of the training policy to ensure that the policy meets the staff development plans.
    Maintain full, accurate and up–to–date human resources training records and statistics of all individual employees to facilitate effective development planning within the Company.
    Co–ordinate and manage the Company’s induction program for new hires.

    Functional Skills

    Learning Management
    Learning Methodologies
    Performance Management
    Insurance Industry knowledge
    Change Management
    E–Learning Management
    Organizational Awareness

    Qualifications

    Bachelor’s Degree in Human Resources or any other related field.
    Human Resources Management Development Qualification
    Knowledge and practical experience in the use of a Learning Management System (LMS)
    Experience in designing and delivering training programs.
    Practical and broad experience in the use of a Human Resources Information System.

    Relevant Experience
    Minimum of five (5) years’ experience in a Learning and Development role and at least two (2) years’ experience in Performance Management support

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 8th December 2021. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Business Systems Analyst 

Senior Business Development Officer

    Business Systems Analyst Senior Business Development Officer

    Job Ref. No. JLIL024
    Position: Business Systems Analyst
    We currently have an exciting career opportunity for Business Systems Analyst, Digital Lab Department. The position holder will report to the Head of Digital & Innovation and will be based at Head Office in Nairobi.
    Role Purpose
    The role holder will be responsible for engaging user departments to understand the business needs from a technology point of view and document such requirements in a business requirements document/business specifications document. The primary goal of the role holder is to act as the channel through which business users communicate to system
    developers by translating functional requirements into technical requirements. Additionally, increasing customer satisfaction by creating excellence in the digital experience a customer has with Jubilee through delivery of quality solutions will be a key measure of success. The role holder will also support the implementation of Jubilee’s Digital Transformation Strategy, including but not limited to digital product development strategy, digital marketing strategy
    as well as champion the continuous improvement of its overall digital business operations. Consequently, he/she will play a key role in shaping the company’s digital and innovation direction to enable the capture and creation of value in a digital economy.
    Main Responsibilities

    Translate Jubilee’s Digital Transformation, Innovation and E-Retail strategy into actionable functional & technical specifications, clarify desired outcomes, elicit conclusive business requirements and co-ordinate digital projects implementation through testing.
    Collate, analyze, and action feedback from internal and external customers, derive insights from data and design specific solutions, processes and procedures that address customer needs and optimize digital customer experience.
    Align front office and back-office processes to ensure a seamless and memorable experience for Jubilee’s digital customers and re-imagine the integration of people, processes, and technology to drive organizational change and ensure the delivery of digital customer experience excellence.
    Work proactively with key stakeholders to deliver excellence in all digital customer interactions and apply an agile change methodology to quickly and effectively drive improved customer outcomes.
    Support the development and proposal of overall digital product strategies, innovation, presentation of marketplace outcome projections, and advise on potential business applications of disruptive digital technologies to create value.

    Key Competencies

    Visionary Leadership
    Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit
    8. Thorough understanding of how to interpret customer needs and translate them into application and operational requirements.

    Qualifications

    Bachelor’s Degree in Business, IT or any other related field.
    Qualification in Project Management (preferably PMP or Prince 2)
    Qualification in Business Analysis (preferably IIBA)
    Proficient in the use of Microsoft office suite/packages and project management tools & methodologies.

    Relevant Experience

    Minimum of four years relevant experience.
    Experience in process design and optimization.
    Experience in the Insurance Industry will be an added advantage

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 6th December 2021.Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com

  • Premium Administration Officer

    Premium Administration Officer

    Job Ref. No. JLIL023
    We currently have an exciting career opportunity for Premium Administration Officer, Jubilee Life Insurance Limited. The position holder will report to the Section Leader, Corporate Group Personal Pension and will be based at Head Office in Nairobi.
    Role Purpose
    The role holder will assist in conserving existing businesses while providing superior service to retirement benefits business clients, in full compliance with the laid down procedures and guidelines as set out in the operations manual.
    Main Responsibilities

    Business Growth: Conserving existing businesses and offering alternative products to existing clients e.g., annuity, cross sell and following up/providing leads for new business.
    Relationships Management: Building strong business relationships with our existing clients and intermediaries.
    Data Management: Maintaining accurate records for the retirement benefits clients (Deposit Administration Clients).
    Customer Care: Providing superior services to the retirement benefits clients. Making regular visits to clients and preparing reports on the client’s needs.
    Implementing Benefits: Processing and ensuring timely settlement of payments, issuance of member statements, preparing accounts and other benefits within the set service standards.
    Statistical Analysis & Returns: Preparing statistical reports of the retirement benefits schemes. Also, preparing returns with respect to the retirement benefits schemes as assigned for submission within the timelines provided.
    Scheme Compliance: Ensuring all schemes are managed and administered in full compliance of existing legislation.

    Key Competencies

    Visionary Leadership
    Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Qualifications

    Bachelor of Science in Mathematics, Statistics, Actuarial Science, Bachelor’s Degree in Business or any other related field.
    IT proficient. Excellent command in Word, Excel, PowerPoint and Outlook.
    Knowledge of legislation governing retirement benefits and insurance in Kenya will be an added advantage.

    Relevant Experience
    Minimum of three years relevant experience

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 24th November 2021.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Robotic Process Automation Design Engineer 

Head of Robotic Process Automation 

Underwriter 

Data Engineer 

Data Scientist 

Robotic Process Automation Developer 

AI/ML Engineer 

Data & Fraud Analyst 

Actuarial Analyst 

Chief Data Officer

    Robotic Process Automation Design Engineer Head of Robotic Process Automation Underwriter Data Engineer Data Scientist Robotic Process Automation Developer AI/ML Engineer Data & Fraud Analyst Actuarial Analyst Chief Data Officer

    Job Ref. No. JLIL017
    We currently have an exciting career opportunity for Robotic Process Automation Design Engineer within the Digital Lab Department. The position holder will report to the Head of Robotic Process Automation and will be based at Head Office in Nairobi.
    Role Purpose
    The role holder will manage and deliver components of business engagements that identify, design, and implement technology and creative RPA solutions for the organization.
    Main Responsibilities

    Analyze business processes, identify automation opportunities, define RPA value proposition, reengineer processes to improve automation potential and recommend RPA approach/strategy.
    Develop detailed PDD (Process Description Document) and SDD (Solution Design Document)
    Conduct RPA High Level Assessments.
    Develop RPA client architecture and solution proposal focusing on scalability and extensibility.
    Develop high level project plans for implementation projects.
    Provide continuous updates to RPA stakeholders and Project Manager during project delivery.

    Key Competencies

    Team spirit
    Creativity
    Learning on the Fly
    Dealing with Ambiguity
    Presentation Skills
    Time Management skills
    Written Communications skills
    Problem Solving skills
    User engagement skills
    Attention to detail

    Qualifications

    Bachelor’s Degree in Business, Computer Science, Telecommunications or any other relevant field
    Relevant professional qualification
    Knowledge of modern RPA technologies such as UiPath and Automation Anywhere
    UiPath RPA Developer certifications preferred.

    Relevant Experience

    Minimum of 5 years’ experience designing and developing software solutions
    Minimum of 3 years hands-on experience with RPA development tools such as UiPath and Automation Anywhere
    Experience in delivering cross-functional, enterprise RPA solutions
    Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint and SharePoint

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 17th November 2021.
    Only shortlisted candidates will be contacted.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 17th November 2021.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Pharmacy Benefit Management Clerk

    Pharmacy Benefit Management Clerk

    Job Description
    We currently have an exciting career opportunity for Pharmacy Benefit Management Clerk, Jubilee Health Insurance Limited (JHIL). The position holder will report to the Head of Strategic Purchasing & Provider Partnership and will be based at Head Office, Nairobi.
    Main Responsibilities

    Regularly engage clients creating awareness on one Jubilee Health Insurance Limited Pharmacy Benefit Management Programs.
    Track client’s prescription patterns flagging and recommending those on high value prescription to join the Pharmacy Benefit Management Programs.
    Provide technical support to clients on queries revolving around prescription drugs.
    Share reminders on prescription refill.
    Share pharmacy related updates with clients capturing changes in prices and service advances at the One Stop Pharmacy.
    Follow up on issues raised by clients while appropriately resolving the issues withing the given timelines.
    Generate reports on the various engagements and feedback collected.
    Support the One Stop Pharmacy function when needed.
    Support in other awareness campaigns when needed.
    Perform other related duties as assigned by your line manager.

    Functional Skills

    Health Benefits Planning
    Database Administration
    Innovation

    Qualifications

    Degree/Diploma in Pharmacy or any other related field.
    Registration with the Pharmacy and Poisons Board.
    Basic understanding of the concepts of insurance.
    Proficient in the use of Microsoft office suite and packages.
    Minimum of 2 years’ experience in a similar position.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 22nd October 2021.

    Apply via :

    Recruitment@jubileekenya.com

  • Money Laundering Reporting Officer

    Money Laundering Reporting Officer

    Job Ref. No. JLIL009
    Position: Money Laundering Reporting Officer
    We currently have an exciting career opportunity for Money Laundering Reporting Officer. The position holder will report to the Head of Compliance and will be based at Head Office, Nairobi.
    Jon Description
    The job holder will be responsible for protecting the integrity of the organization’s dealings with customers through reviewing and reporting suspicious transactions to the FRC, training all stakeholders on the requirements of the AML/CTF policies and regulations, continuous monitoring to ensure that the businesses are compliant with the laid down policies and regulations of the country and regular reporting to the Senior Management and Board.
    Main Responsibilities

    AML/CTF Risk Identification and Management.
    Support and advise business on how to establish internal procedures to manage ML/TF and how to perform their duties in accordance with the AML/CFT policy and regulations.
    In conjunction with the business and compliance team, review internal processes/procedures regarding the AML/CFT and customer acceptance policies.
    In conjunction with the compliance team, ensure that the business is continuously monitoring transactions and customer risks.
    Ensure all management personnel, staff and intermediaries are fully knowledgeable of the risks involved and their responsibilities with regards to AML/CFT through training.
    Conduct continuous audits/reviews on AML/CTF compliance levels, efficiency, and effectiveness of the AML/CTF controls.
    Receiving and evaluating Suspicious Transaction Reports (STR’s) against internal business information and external sources.
    Maintaining, as proof of compliance, all the evaluation documents/information used in the STR determination process and other investigations as well as a register of all STR’s reported to the authorities and those not reported.
    Act as the main point of contact with government authorities. Ensure businesses meet all regulatory requirements and recommendations for AML/CTF compliance.
    Establishing written and board approved AML/CTF policies.
    Assist in reviewing escalated hits on the OFAC/UN Sanctions and other lists.
    Remaining fully up to date with AML/CTF legislation/guidance in the relevant jurisdictions and ensuring timely updates to implement changes in legislation/regulation.
    Work with the HR function to ensure that all new staff and existing employees holding key positions which may be exposed to AML/CTF risks are screened.
    Handle other duties as assigned to assist with the effective administration of the AML/CTF and KYC Policies and any other duties that may be assigned by Management.
    Preparing and presenting compliance reports to various stakeholders on a daily, weekly, monthly, quarterly, and annual basis.
    Collaborate with the Data Protection Officer, internal and external auditors and HR as required.
    Report non–compliance and support the team in management of a crisis or compliance violation.

    Key Competencies

    High level of Integrity and Professionalism
    Compliance Focus
    Ownership & Commitment
    Team Spirit
    Ability to recognize potentially suspicious activity.
    High level of Analytical skills
    Exceptional Research skills
    Good understanding of the regulatory structure and financial services market in East Africa.

    Qualifications

    Bachelor’s/Master ‘s Degree in Law or any other related field.
    Certified AML Specialist/Compliance certification.
    Risk Management Training.
    Computer literacy in MS Office; Excel, Power Point, Word
    Member of a Professional Body. IIK and CII would be preferable.

    Relevant Experience

    Minimum 5 years’ experience in Risk & Compliance Regulatory affairs, AML/CFT programs within the financial services industry, specifically banking and insurance.
    Experience with reporting on STR and CTR’s.
    Strong experience with research and screening tools such as Lexis Nexis or World–Check.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 19th October 2021.

    Apply via :

    Recruitment@jubileekenya.com

  • Helpdesk Administrator

    Helpdesk Administrator

    Role Purpose
    The job holder will be responsible for the provision of technical support within the ICT Helpdesk (communications mobile systems and networks), including architectural design, functionality, and security. The job holder will also oversee the management of the day–to–day operations of the ICT Helpdesk Team, ensuring effective, efficient, and best value ICT services are provided.
    Main Responsibilities

    Manage the Helpdesk system to ensure that staff queries are logged & resolved as soon as possible and within agreed SLA times.
    Coordinate with various other IT resources (Application and Infrastructure) to ensure that any IT PC/LAN/WAN issues are resolved as soon as possible.
    Provide ad hoc/weekly helpdesk reports, detailing calls logged that have been resolved and explanation of any discrepancies. Escalate delayed tasks promptly.
    Ensure that all external contracts/SLAs/Licenses documentation is kept current and relevant.
    Manage vendors deliveries & invoices appropriately.
    Conduct preventative maintenance on Jubilee owned IT assets on a regular basis, to guard against early/frequent breakdowns.
    Provide required IT support within meeting/conference rooms.
    Ensure that support calls are closed within agreed time frames, accurate inventory is maintained and that agreed upon SLAs with Users for their requests are maintained.
    Providing first line support to customers & escalating customer calls to second line technical support.
    Provide IT communication on changes & critical updates to the business & users.
    Any other tasks as assigned by the Group Chief Information Officer, in accordance with the workings of the IT department of Jubilee Insurance.

    Key Competencies

    Visionary Leadership
    Entrepreneurial Spirit
    Market Awareness
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Qualifications

    Bachelor of Science Degree in Computer Science or any other related field.
    Microsoft Certified Systems Engineer Qualification.
    CCNA/ITIL/PRINCE 2 Project Management Qualification.

    Relevant Experience

    Minimum of 4 years relevant experience in a similar position.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 30th September 2021.

    Apply via :

    Recruitment@jubileekenya.com

  • Helpdesk Support 

Team Leader – Employee Benefits 

Assistant Accountant – Treasury 

Senior Claims & Benefits Officer 

Manager, Medical Outcomes & Care Management

    Helpdesk Support Team Leader – Employee Benefits Assistant Accountant – Treasury Senior Claims & Benefits Officer Manager, Medical Outcomes & Care Management

    Job Ref. No. JLIL005
    We currently have an exciting career opportunity for Helpdesk Support. The position holder will report to the Helpdesk
    Administrator and will be based at Head Office, Nairobi.
    Role Purpose

    The job holder will be primarily in charge of managing the helpdesk and providing 2nd level IT support, while managing 1st level support personnel.

    Main Responsibilities

    Ensure that staff queries are resolved as soon as possible and within agreed SLA times.
    Coordinate with various other IT resources (Application and Infrastructure) to ensure that any IT PC/LAN/WAN issues
    are resolved as soon as possible.
    Manage vendor’s deliveries & invoices appropriately.
    Conduct preventative maintenance on Jubilee owned IT assets on a regular basis to guard against early/frequent
    breakdowns.
    Provide support for meeting /conference rooms by ensuring IT equipment works properly and are well positioned.
    Close support calls within agreed time frames and accurate inventory is maintained.
    Providing first line support to customers & escalating customer calls to second line technical support.
    Channel IT communications for changes & critical updates to the business & users.
    Any other tasks as assigned by the Helpdesk Administrator in accordance with the workings of the IT department.

    Key Competencies

    Excellent Communication Skills
    Ability to work under pressure
    Commitment to timelines
    High level of detail
    Team Spirit

    Qualifications

    Diploma in a related field.
    Bachelor’s degree in a related field will be an added advantage.
    Microsoft Certified Systems Engineer Qualification.

    Relevant Experience
    Minimum of 2 years relevant experience in networking, hardware, and system software.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 14th September 2021.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Accountant, Financial Reporting

    Accountant, Financial Reporting

    Job Ref. No: JHIL001

    Position: Accountant, Financial Reporting.
    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in
    Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite
    insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer
    in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi
    and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi
    Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are
    highly rated on leadership, quality and risk management and have been awarded an AA– in Kenya and Uganda, and an
    A+ in Tanzania. For more information, visit www.JubileeInsurance.com.

    We currently have an exciting career opportunity for Accountant – Financial Reporting, Jubilee Health Insurance Limited. The position holder will report to the Assistant Manager – Finance and will be based at Head Office, Nairobi.
     
    Role Purpose
    The job holder will be responsible for timely and accurate financial reporting, meeting statutory and regulatory  requirements and reconciliation of the general ledger accounts.
    Main Responsibilities
    Key Competencies

    High levels of integrity and Accountability.
    Organized, numerate and analytical.
    Ability to prioritise work and work with minimal supervision.
    Communication
    Team Spirit
    Computer literacy with exposure to ERP and Medical software will be an advantage

    Qualifications

    Degree in Finance or any other related field.
    CPA/ACCA

    Relevant Experience
    Minimum of 3 years experience in financial & compliance reporting in the insurance industry /external auditing of insurance Companies.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 7th September 2021.Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com