Website: Website https://www.jubileeinsurance.com/ke/

  • Head of Cost Control 

Head of Emerging Partnerships

    Head of Cost Control Head of Emerging Partnerships

    Job Ref. No. JHL010
    Role Purpose
    The overall purpose of the job is to establish reliable financial reporting systems within the Group that will aid in monitoring the progress of the organization’s objectives and provide stakeholders with relevant financial data required for strategic decision making. The role holder will also be responsible for ensuring that the company’s costs are controlled within the allocated budgets as well as roll out strategic initiatives that will deliver considerable cost containment across the Group. Lastly, he/she will work closely with the various entity finance teams to develop and implement cost control policies and procedures and will be responsible for preparing cost reports and analyzing cost variances.
    Main Responsibilities
    Cost Monitoring

    Monitoring and updating cost estimates for projects to ensure that costs are within expected ranges and budgets.
    Conducting cost analyses to identify areas where costs can be reduced or eliminated altogether and monitoring budgets to ensure that spending does not exceed approved levels.
    Reviewing expense reports to ensure that expenses are reasonable and appropriate for the business circumstances.
    Ensure timely and accurate development and submission of all reports being submitted to senior executives, stakeholders, and board members.
    Manage the collection and analysis of business unit financial and operational data, including key performance metrics, to provide business insights to the business

    Budgeting and Forecasting

    Manage the consolidation and reporting of the Group annual budgets and forecasts.
    Assist with developing reports on the allocated budgets to ensure compliance and highlight possible issues.
    Provide relevant function heads with reports to support the planning process in regard to budgeting, strategic plans and periodic forecasts for their respective departments.
    Coordinate internal functions for data collation on expenditure on capital projects and ensure timely preparation and reporting of project expense reports / forecasts.
    Consult with managers and assist with the preparation of annual budgets whilst ensuring alignment to Jubilee Group objectives.

    Consolidation and Management Reporting

    Oversee the consolidation of timely and complete reports from all functions across the organization.
    Coordinate the preparation of the corporate annual reports.
    Provide reports to business units with related reports, analysis, and tracking against agreed KPIs.
    Ensure all financial reports and data are examined closely to check for discrepancies when consolidating reports for relevant management functions.
    Support management in presenting reports to senior executives, stakeholders, and board members

    Qualifications

    Bachelor’s degree in Finance, Business Administration or Accounting Degree
    Master’s degree in Business, Finance, Accounting (required)
    Accounting Designation in CPA, CMA or ACCA (required)
    Superior mastery of excel and reporting dashboards is key

    Relevant Experience

    Minimum of 7 years’ experience
    Good technical knowledge of the Insurance industry
    Highly innovative, performance and results driven coupled with good business acumen.
    A consummate professional with demonstrated ability to develop and execute strategies for sustainable, continuous improvement in performance, market share and profitability
    An individual with strong leadership qualities, a track record of innovation and the ability to manage change
    Experience with financial & accounting software
    Experience in OFA and BI platforms
    Professional financial analysis experience
    Profit & Loss Forecasting, model development
    Reporting and Analytics
    Negotiation skills, with the ability to influence other
    Conceptual thinking skills – process-orientation, innovative thinking regarding established methods
    Organization – Highly organized: used to working to tight deadlines and
    Thorough knowledge of accounting standards (IFRS)

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 22nd January 2023.

    Apply via :

    Recruitment@jubileekenya.com

  • Data & BI Engineer 

Premium Administration Officer (Contract) 

Assistant Manager – Analytics

    Data & BI Engineer Premium Administration Officer (Contract) Assistant Manager – Analytics

    Job Ref. No. JLIL113
    Role Purpose
    The role holder will be responsible for designing and delivery of a Data and BI engineering solutions to support the implementation of IFRS 17 developments, integrations and changes on Jubilee’s long term and short-term core
    business systems across the East African region and across multiple instances of UAT environments and production to meet IFRS 17 requirements. The role holder will leverage on strategic planning, business analysis and technical knowledge of data engineering, tools, and data architecture definition and align these to meet IFRS 17 requirements.
    Main Responsibilities

    Ensure IT infrastructure including the cloud computing required for IFRS 17 is readily available and functioning optimally across the region
    Using architectures, data and BI engineering techniques to design and provide tools dedicated to data extraction, transformation, Loading, analysis, and enhancement with regards to IFRS 17 requirements.
    Ensure data fields required by the various systems for actuarial valuation and financial reporting are available and in the required formats.
    Carry out daily inter-system data validation to ensure data completeness, accuracy and credibility of data stored within and between the systems.
    Put controls within the systems to enforce 100% compliance with data requirements with regards to IFRS 17 across the region
    Ensure a certificate of completion of data movement is shared daily end of day with the CFOs and internal auditor and co-ordinate data and systems audit assessments.
    Collaborate with the larger data team & IT departments (functional, data, solution and technical architects, data scientists, innovators, business experts, business analysts, BI developers) across the region.

    Key Competencies

    Entrepreneur Spirit
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Qualifications

    Bachelor’s degree in Statistics, Software Engineering, Engineering, Machine Learning, Mathematics, Computer Science, Economics, or any other related quantitative field.
    Python/R integration (preferred)

    Relevant Experience

    Technical knowledge of core insurance system solutions pertaining Life, Pension & Health insurance operations.
    Ability to coordinate and handle server, database, data storage and general IT architectural designs.
    Proven experience (2+ years) writing complex SQL / NoSQL statements and ETL processes
    A minimum of 2 years’ experience in BI developments with a preference for the finance or insurance industry.
    Proven experience (2+ years) on Big Data technologies such as Hadoop, Spark, Elastic, etc.
    Development & coding design in parallelized/distributed environments, preferably in cloud environment (AWS / Azure)

    Closing: 16th January 2023.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Assistant Manager, Customer Experience

    Assistant Manager, Customer Experience

    Job Ref. No. JHIL056
    Role Purpose
    The job holder will ensure excellence in Customer Experience for the business. Oversee and innovate to continuously improve on Customer experience initiatives in the business. Improve customer satisfaction levels/matrices and sustain brand loyalty and customer retention. Ensure the success of all customer service initiatives and processes to attain a world class customer experience and standards.
    Main Responsibilities

    Provide Leadership and Management to the customer experience operations teams (contact center, service center, etc.).
    Ensure full adherence to the business requirement such as workforce management, adherence to schedule etc.
    Oversee adherence to the customer experience standards and procedures manuals for all customer touchpoints.
    Create and maintain an annual CX training calendar and conduct regular training for customer experience functions.
    Champion the development and consolidation of key customer experience reports such as complaints register, Customer Service training logs etc.
    Ensure customer complaints and issues are promptly and effectively resolved within the agreed TATs
    Conduct service and complaint analysis to identify areas of continuous improvement.
    Ensure 100% compliance of customer experience platforms, systems and processes e.g., CRM
    Track and monitor service quality and TATs of the all-customer services processes across all touchpoints
    Coordinate and facilitate customer experience feedback activities such as surveys: – surveys, customer focus group activities

    Key Competencies

    Customer service management experience
    Market Awareness
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Qualifications

    University Degree from an institution recognized by the Commission for Higher Education (business, marketing, commerce, insurance, economics)
    Customer Experience training and certifications are an added advantage
    Proficient in the use of Microsoft office suite and packages
    CRM and Power BI experience

    Relevant Experience

    5 years of work experience in an insurance customer service environment
    2 years team leadership experience
    Knowledge in regulations governing the insurance industry

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 16th January 2023

    Apply via :

    Recruitment@jubileekenya.com

  • BI Developer 

IT Enterprise Architect 

Chief Operating Officer 

Pension Administrator

    BI Developer IT Enterprise Architect Chief Operating Officer Pension Administrator

    Job Ref. No. JLIL112
    Role Purpose
    The role holder will be responsible for consolidating and analyzing the company’s data to provide clear insights and visualizations for informed business decision making. The role holder will also ensure reports development in accordance with specifications and maintain high levels of quality through management of a quality assurance process while working closely with the business, information managers and section leads.
    Main Responsibilities

    Develop reports and analyses.
    Maintain detailed and up to date specialist knowledge of BI and analytical development techniques and tools and implement within the organization as appropriate.
    Interpret data, analyse results using statistical techniques and provide ongoing reports.
    Data ETLs (Extraction Transformation and Loading)
    Provide quality assurance of large data sets including imported data, working with quality assurance analyst if necessary.
    Commissioning and decommissioning of data sets.
    Process confidential data and information according to guidelines.
    Manage and design the reporting environment, including data sources, security, and metadata.
    Support the data warehouse in identifying and revising reporting requirements.
    Support initiatives for data integrity and normalization.

    Key Competencies

    Team spirit.
    Creativity.
    Continuous Innovation.
    Dealing with Ambiguity.
    Good Presentation Skills.
    Good Communications Skills (both written and oral).
    Problem Solving Skills.
    Attention to detail

    Qualifications

    Bachelor ‘s degree in Computer Science, Mathematics, Information Management or any other related field.
    Data analytics techniques using OBIEE, Tableau, Ms Excel.
    Relational Database and SQL Language (PL/SQL) Knowledge.
    ETL using ODI.
    Dimensional Modeling.
    Analytics / OLAP Cube Development (MDX).
    Reports & Dashboard Development.
    Knowledge of statistics and experience using statistical packages for analyzing datasets (Oracle Business Intelligence Enterprise Edition, Microsoft Power BI, Tableau, Excel, SPSS, SAS etc).

    Relevant Experience

    Minimum of 2-3 years’ experience in a similar role

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 16th January 2023

    Apply via :

    Recruitment@jubileekenya.com

  • Senior Investment Analyst 

Real Estate Manager 

Investment Analyst

    Senior Investment Analyst Real Estate Manager Investment Analyst

    Job Ref. No: JLIL107
    Main Responsibilities
    Personal Effectiveness

    Accountable for service delivery through own efforts.
    Individually accountable for managing own time, tasks, and output quality
    Making increased contributions by broadening individual skills
    Collaborating effectively with others to achieve personal results
    Accepting and living by the company values. 
    Investment Analysis
    Researching, analyzing, and providing relevant information.
    Analyzing the position of listed and unlisted companies within the investment universe.
    Projecting short and long-term macroeconomic forecasts for factors such as GDP, inflation, and interest rates, as well as industry and company specific financial projections, with clearly identifiable performance drivers.
    Investment Recommendation
    Making recommendations regarding investment attractiveness of equities and fixed income securities
    Transferring relatively complex information to diverse audiences.

    Reporting & Relationship Management 

    Responsible for reporting to the management investment committee while incorporating economic and market overviews, portfolio valuation, performance, and strategy for the following quarter. 
    Preparing strategy papers, investment recommendations and reports to the Board, CEO, and Investment Committee. 
    Actively manage relationships with the fund manager and other market participants. 
    Annual review of the investment policy statements of the funds as well as development of investment policies for new products.

    Key Competencies

    Technical knowledge in Investment
    Decision Making
    Planning & Organizing
    Analytical Skills
    Ownership & Commitment
    Highly Numerate

    Qualifications

    Bachelor’s degree in Finance/ Investments
    CFA Qualification will be an added advantage

    Relevant Experience

    Minimum of 3 years’ work experience in financial modelling and investment analysis.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 31st December 2022. Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com

  • Data Engineer

    Data Engineer

    Job Ref. No. JLIL106
    Role Purpose
    The data engineer will oversee expanding and optimizing of our data architecture and data pipeline with the purpose of improving data analysis and ML workflows. The data engineer will be handling the design and construction of scalable data systems and research new use cases for data acquisition.
    Main Responsibilities
    Technical

    Help to design and develop a data estate that is performant, accessible, secure, scalable, maintainable, and extensible.
    Help to implement true CI/CD.
    Design and develop EDW using Snowflake, DBT etc.
    Design and develop AWS/Azure Data Lake
    Design and develop data ingestion pipelines
    Model EDW entities and ensure all data is complete, accurate, timely, and well documented
    Work towards the implementation of a true Self-Service analytics platform.

    Governance & Data Protection

    Ensure that all work follows best security practices and fully adheres to DPA and other data regulations.
    Ensure that all work follows the correct approval and sign-off process before it is pushed into Production.
    Ensure that all work is documented and if needed, has a runbook in order to guarantee business continuity and support
    Work with others in the team to keep the Data Dictionary and Ubiquitous Language complete and up to date.

    Process

    Follow existing processes and work to improve/identify gaps in these processes.
    Ensure the correct SDLC promotion processes are followed.
    Follow the correct sign-off processes to ensure that only approved releases are deployed into Production.
    Ensure that all AWS/Azure development follows CI/CD processes and is repeatable.

    Team/People

    Evangelize about the data team across the business.
    Build relationships with members of the data team and the wider business team.
    Work closely and collaboratively with all members of the data team.
    Work closely with and learn from tech and team leads and challenge proposed solutions with your own ideas.

    Academic/Professional Qualifications

    Bachelors’ degree in IT or related fields
    Some experience and knowledge of a coding language such as Python.
    Good experience and knowledge of the SQL query language.
    Some understanding of star schemas and data warehouse concepts.
    Some knowledge of AWS/Azure tools and technologies
    Beneficial – ETL and ELT experience – both batch and microservices-led.

    Relevant Experience

    Minimum two years’ experience in a data engineer role or similar. Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, et

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 21st December 2022

    Apply via :

    Recruitment@jubileekenya.com

  • Oracle Financial Applications (OFA- EBS SUITE) Specialist

    Oracle Financial Applications (OFA- EBS SUITE) Specialist

    Job Ref. No. JLIL073
    Role Purpose
    The role holder will support the implementation of IFRS 17 developments and changes on OFA, across multiple instances of production and UAT environments. Working knowledge in Oracle EBS 12.2.X architecture, installation, patching, cloning, backups & recovery, and performance tuning are required.
    Main Responsibilities

    IFRS 17 chart of accounts development in the OFA system for Life and Health business for Kenya, Uganda and Tanzania as guided by the regional IFRS 17 Finance Leads.
    Implement any changes needed in the COA as guided by the regional IFRS 17 Finance Leads.
    Aligning chart of accounts from the IFRS 17 engine to OFA chart of accounts across the region (both life and health) as guided by the regional IFRS 17 Finance Leads and perform review on daily basis and clear any emerging errors on a real time basis.
    Mapping of chart of accounts from the IFRS 17 engine to OFA to facilitate parallel reporting for IFRS 17 and IFRS financials as guided by the regional IFRS 17 Finance Leads.
    Development of IFRS 17 trial balance report in column format to support reporting per portfolio for life and health business for Kenya, Uganda, and Tanzania Jubilee Insurance entities.
    Lead the systems integration between the OFA system, policy administration systems and IFRS 17 engine till end of the IFRS 17 project as defined by the system vendor. Support the post implementation phase on a full-time basis.
    Aligning gross written premium (GWP), commissions, reinsurance, reinsurance commissions, claims etc. reporting to be per portfolio (each line of business) for both life and health business across the region.
    Conduct System Integration Testing (SIT) and provide UAT support as defined by the vendor to ensure integration between IFRS 17 engine, policy administration systems and OFA are functioning properly, and data integrity is preserved between modules and between integrated systems.
    Creation and automation of IFRS 17 finance reports as defined by IFRS 17 finance leads for life and health for Kenya, Uganda, and Tanzania reports in OFA system and ensure they are correct.
    Implement the expense allocation automation on OFA as per the expenses allocation policy to enable reporting of expenses according to IFRS 17 per portfolio

    Key Competencies

    Entrepreneur Spirit
    Customer Focus
    Continuous Innovation
    Ownership & Commitment
    Team Spirit

    Qualifications

    Bachelor’s degree in Statistics, Software Engineering, Engineering, Machine Learning, Mathematics, Computer Science, Economics, or any other related quantitative field.
    The Oracle Certified Professional (OCP) and Oracle Certified Master (OCM) will be an added advantage.

    Relevant Experience

    A minimum of 5 years’ experience in Oracle applications (EBS Suite).
    Working knowledge in Oracle EBS 12.X architecture, installation, patching, cloning, backups & recovery, and performance tuning.
    Been actively involved in at least 3 end to end implementations of EBS suite – Functionally and Technically.
    Experience in recovering application & database in case of any eventuality.
    Proven experience (5+ years) writing complex integration paths and developing ETL processes.
    Deep working experience of Oracle PLSql and SQL.
    Development & coding design in parallelized/distributed environments, preferably in cloud environment (AWS / Azure) will be an added advantage.
    Experience on working with EBS on cloud environment will be an added advantage.

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 14th December 2022. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • Bancassurance Operations Officer 

Bancassurance Relationship Manager

    Bancassurance Operations Officer Bancassurance Relationship Manager

    Job Ref. No. JHIL054
    Role Purpose
    The job holder the role holder will be responsible for Bancassurance Operational efficiency to ensure achievement of set Service level agreements (SLAs), Turn Around Times (TATs) with departments, sections and bancassurance intermediaries.
    Main Responsibilities

    Ensure seamless execution of day-to-day bancassurance operation in onboarding of new business and renewals
    Ensure all reports relating to Bancassurance department are done accurately and timely
    Ensure all policy documents are dispatched to clients and confirmation received.
    Organize and manage the training calendar for bancassurance Sales officers
    Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
    Maintain a consistent record of pipeline for banks and BSO’s
    Ensure all onboarding and marketing materials are timely done as per the agreed requirements.
    Ensure TATS on Cards and Quotes, Claims, Renewal invites, and issuance of terms and reimbursements are observed, and timely report prepared and shared
    Ensuring efficient resolution to service-related issues brought to your attention and escalate to the Assistant ManagerBancassurance
    Ensure compliance to Jubilee Insurance and the Bank’s policies, procedures, and regulatory requirements
    Any other duties and roles as may be assigned from time to time by the Assistant Manager

    Key Competencies

    Excellent communication, analytical and presentation skills.
    Excellent interpersonal, and negotiation skills with the ability to network and generate new business
    Excellent data skills, Report writing and Presentational skills
    Excellent Sales and Client relationship skills.
    Relationship Management skills

    Qualifications

    University Degree from an institution recognized by the Commission for Higher Education
    AIIK Diploma / BCOM (Insurance), BSC (Actuarial Science)/ CII Diploma or any insurance related qualification is an added advantage.
    Knowledge of health insurance will be an added advantage

    Relevant Experience

    At least 3 years’ experience in the underwriting, analysis, or sales of health insurance products preferably within an insurance intermediary or Insurance Company

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 12 th December 2022

    Apply via :

    Recruitment@jubileekenya.com

  • Facilities Coordinator

    Facilities Coordinator

    Job Ref. No. JLIL104
    Role Purpose
    Monitoring, managing and overseeing the services offered to tenants and ensuring equitable distribution and maximization of costs, while ensuring supply of goods and services from external vendors and outsourced services are
    cost effective, reliable and of high-quality standards.
    Main Responsibilities

    Coordinating, facilitating, streamlining and overseeing the provision of services both tangible and intangible and related activities between Jubilee Insurance, tenants, suppliers and service providers
    Planning and providing overall supervision and maintenance of the company’s properties and reporting on the same
    Procedural administration of service contracts and contract management.
    Facilitating the settlement of utility bills and Invoices to service providers and suppliers on a timely basis
    Processing of building expenses and apportioning them as service charge adjustments to the tenants
    Ensure necessary compliance to Local authorities and statutory regulatory bodies for Land Rent, Land Rates and NEMA approvals and adherence to (Environmental, Health & Safety (EHS) standards
    Facilitating OSHA & Energy Management Audits with external Auditors
    Coordinating and supervising reinstatement and renovation of premises for tenant occupation
    Ensure timely servicing and maintenance of equipment e.g. Generators, Lifts etc.
    Coordinating with the Procurement department sourcing of quotes for various goods and services and for the supply of the same

    Key Competencies

    Customer focus
    Market awareness
    Leadership Skills
    Team spirit
    Ownership & Commitment
    Functional Skills
    Capacity to conduct work, show initiative and produce reliable results
    Communication and interpersonal skills
    Negotiation skills
    Procurement skills
    Inventory control
    Basic Accounting skills

    Qualifications

    Bachelor’s degree in Civil Engineering, Building Maintenance/Technology, Quantity Surveying, Construction Management or any other related fields
    Graduate Member/Full Member of a professional body

    Relevant Experience

    Minimum of 5 years’ experience in a similar role of which two are in a supervisory level within the commercial property environment

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 12th December 2022. Only shortlisted candidates will be contacted.

    Apply via :

    Recruitment@jubileekenya.com

  • General Manager, Retail Business

    General Manager, Retail Business

    Job Ref. No. JHIL052
    Role Purpose
    The role is a senior strategic leader role responsible for shaping market strategy and the overall management of sales activities for the Retail Business. Working with other leaders, this role will also contribute to product strategy, and the customer experience. The role holder will lead a team of experienced sales professionals and will create and execute innovative strategies to drive growth, competitive advantage, financial and operating performance.
    Main Responsibilities

    Understand customer requirements, market trends and competitive forces to identify and develop a winning market proposition for Retail Solutions.
    Craft the Retail Solutions Value Proposition, product, and customer segments.
    Partner with the Heads of Department to create the product strategy, including pricing strategies, features, priorities, etc.
    Lead and manage the retail Solutions sales force, develop, and implement the sales strategy, assign sales territories and contribute to new product development.
    Lead, design, and own the Retail Solutions Sales Strategy, and its impact to revenue generation, earnings, and profitability.
    Work with the countrywide teams to develop business pipelines that translate to targeted revenue
    Drive business growth through shared strategic initiatives
    Regularly monitor sales reports on renewal and new business results and suggest process improvements to optimize sales activities
    Keep up to date with current and latest industry developments and competitor activities with a view of driving turn-around or other strategies.
    Coordinate all sales benefits as per performance parameters
    Ensure full compliance to all statutory and regulatory matters.
    Follow up and closure of all audit and compliance recommendations.
    Ensure proper contracting and licensing of all sales managers, agents and intermediaries as per Corporate and IRA requirements
    Ensure debt collection is timely and in line with the credit policy and capital-based supervision (cash and carry) regulation

    Key Competencies

    Excellent salesmanship and team leadership.
    Sales acumen.
    Interpersonal Skills.
    Industry & Market Knowledge

    Qualifications

     Master’s Degree in Business Administration or any other related field.
    ACII/CII/LOMA Qualifications

    Relevant Experience

    Minimum of ten years relevant experience in Sales/Business Development within the insurance industry, 4 of which must be in Managerial level

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the job reference number and position by 16th December 2022. Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com