Website: Website https://www.jhpiego.org/

  • Sales Manager, Chinese Enterprises, Kenya

    Sales Manager, Chinese Enterprises, Kenya

    Job Details
    Reporting to the Country Director, the MEL Director will lead and shape the strategic vision of the Country office on Data Science, Project M&E, and Learning for Impact. This will be based on actionable metrics in various technical areas including TB, HIV, Malaria and emerging infectious diseases, MNH, RH/FP and non-communicable diseases (NCDs). S/he will provide technical leadership for excellence in measurement, learning and adaptive management across Jhpiego, cultivate and maintain lasting relationships that grow Jhpiego’s portfolio to fortify its reputation as a global leader in saving lives, improving health and transforming futures. S/he will oversee a team of highly motivated project MEL staff to deliver world-class MEL technical leadership to strengthen the quality of implementation for impact and will oversee research and evaluation experts and provide oversight for the development and implementation of project learning agendas.
    Job Description

    Drive the development of the strategic vision, priorities and activities for Data Science, Monitoring and Learning for impact.
    Provide strategic leadership for driving peer-reviewed publication and dissemination efforts of Jhpiego’s priority research and evaluation activities.
    Continually assess trends at Country and global level in Jhpiego’s technical areas to remain on the forefront of data measurement, analysis and use.
    Lead a broad team for the conceptualization and development of innovative and high-quality measurement, learning and adaptive management approaches that demonstrate impact and facilitate the visualization of data and ensure systems are in place to achieve strategic objectives.
    Provide technical oversight, and leadership to Jhpiego’s experts in evaluation, research and data analysis to align with donor and organizational priorities, needs and contractual requirements.
    Train and mentor country staff and partners to build skills and expertise in MEL methods, innovative tools, and models that support information based decision making including implementation science, impact modeling, costing, etc
    Lead and provide strategic guidance on data analytics and visualization to implement robust systems and processes for collecting, analyzing, and visualizing information to maximize data use. Provide guidance and direction to staff to ensure these systems meet the needs of program staff across projects and for the organization.
    Build a strong and productive partnership with key stakeholders internally and externally including maintaining effective collaboration with John Hopkins University and local IRBs and compliance on open data platforms.
    Develop and maintain strategic networks with governments, strategic institutions, colleagues and donors to maximize Jhpiego’s impact and leverage, including developing new business opportunities, and contributing to positioning, leads development, and proposal design and production.
    Provide technical leadership and capacity base for Jhpiego’s MEL staff, partners and government entities to continually collects, synthesize, and disseminates evidence and learning, to inform counties efforts on their journeys to self-reliance.
    Enhance Jhpiego’s global leadership by serving in external advisory or working groups and representing Jhpiego in key National technical meetings and committees.
    Work in close collaboration with Jhpiego HQ counterparts to grow our country and global portfolio.

    Job Requirement

    Masters degree in public health, statistics, or related field;
    At least 10 years working experience monitoring and evaluating health programs in Africa- preferably Kenya; 5 of which should be at senior level;
    Experience and expertise using quantitative and qualitative methods;
    Expertise with data analytic software either R, STATA, Python or SPSS
    Experience in designing, and refining monitoring and evaluation frameworks for multiple programs
    Experience reporting on PEPFAR indicators, DATIM and latest reporting requirements, including High Frequency Reporting, and USAID Collaborating Learning and Adapting (CLA) framework;
    Experience with other USG donors and BMGF programming and reporting
    Extensive knowledge on development and implementation of M&E systems;
    Knowledge of HIV/AIDS, MNCH, FP/RH, Malaria and TB and programs in Kenya;
    Ability to communicate technical material to lay and technical audiences
    Outstanding interpersonal skills, able to develop strong relationships across functions, abilities and work levels.
    Demonstrated coaching & mentorship skills, with an ability to inspire, influence and motivate teams.
    Excellent communications skills – both verbal, written and presentation.

    Kenyan Nationals are prefered. Applications to be received by 27 th September 2019 .

  • Monitoring, Evaluation, Research & Learning (MERL) Advisor

    Monitoring, Evaluation, Research & Learning (MERL) Advisor

    Based in Nairobi
    Reporting to the Chief of Party, the MERL Advisor will be responsible for all Monitoring Evaluation Research & Learning (MERL) activities in the whole of the PMI Impact Malaria (IM) project. S/he will lead the MER function of the project specifically, in the development of the M&E framework, monitoring of project implementation, reporting of the key project indicators, and take the lead in promoting and spearheading all learning activities of the project.
    S/he will work closely with National Malaria Control Program (NMCP) and other implementing partners to lead M&E capacity building for the project partners, technical reporting, data quality assurance, and building the capacity for the implementation of an effective M&E/H MIS system.
    Roles & Responsibilities:

    Contribute to strategic planning, implementation and monitoring of the MER activities of the project.
    Develop tools and strategies to improve evidence-based programming for improved malaria service delivery.
    Compile and analyze data for performance monitoring and evaluation to allow the project team have a good overview of project performance.
    Develop and maintain a system for archiving malaria M&E guidelines, tools, data files, analysis files, reports and presentations for each major activity undertaken.
    Provide leadership in program management and supervision of field staff; ensure timely program implementation, planning, development and management activities function smoothly and efficiently.
    Support development of national and county annual work plans and facilitate data-informed adaptation of the program work plans as needed.
    Provide technical support to M&E Committee of Experts at MOH.

    Qualifications;

    A Masters degree in M&E, computer science, statistics, epidemiology, or a public health-related field.
    8 years of experience working in monitoring and evaluation for public health projects.
    Experience working in monitoring and evaluation for malaria projects.
    Excellent understanding and management of USAID programs.
    Extensive experience in monitoring and evaluation, and health information management systems.
    Knowledge of DHIS2 including developing dashboards with proven computer skills in Word, Access, PowerPoint, Outlook, SPSS and STATA.
    Basic monitoring and evaluation principles and procedures: programmatic, administrative, and financial skills needed to develop M&E Plans, HMIS formats, and work plans.
    Excellent communications skills – verbal, written and presentation.

  • Regional Program Manager – The Challenge Initiative (Tupange Pamoja), East Africa

    Regional Program Manager – The Challenge Initiative (Tupange Pamoja), East Africa

    Reporting to the Project Director, East Africa: the Regional Program Manager will support in executing the following responsibilities;

    Provide technical and programmatic guidance in implementation of TCI’s innovations across multiple countries.
    Facilitate quarterly/annual work planning process in liaison with Kenya, Tanzania and Uganda Country leads and technical team members.
    Oversee quality of program implementation, monitoring, reporting and dissemination of strategic program activities and outcomes.
    Ensure coordination and synergistic layering of TCI’s Family Planning and AYSRH programs to achieve desired goals.
    Foster and strengthen partnerships with government counterparts in East Africa and with existing and new collaborating organizations and stakeholders.
    Work jointly with the Project Director to coordinate planning and scheduling of activities with the relevant team leaders and ensure that financial and logistical support is available for the smooth implementation of activities.
    Support country teams in the development and overall review of geography program designs and local government grants.
    Support TCI’s engagement with governments, donors and foundations on innovative ideas for grant applications and establishing relationships with potential external collaborators.
    Ensure technical, administrative and financial compliance with internal and external (donor) requirements of the program.
    Coordinate analysis, synthesis, documentation and reporting of program outcomes for internal and external audiences.

    Qualifications:

    Master’s degree or higher degree in Public health, International Health, Health Management and Administration or related degree.
    A minimum of 10 years of relevant experience in implementing global public health projects, preferably in RMNCH/FP/AYSRH.
    Experience managing multidisciplinary teams.
    Intimate understanding and experience of health systems in East Africa.
    Demonstrated coaching skills, with an ability to inspire, influence and motivate teams.
    Strong skills and experience in all aspects of program management cycle — design and development, implementation, and monitoring and evaluation.
    Excellent interpersonal and teamwork skills as well as oral & written communication and presentation skills.
    Ability to travel nationally, regionally and internationally.

  • ICT Assistant

    ICT Assistant

    Reporting to the Information & Technology Officer and based in Juja, the ICT Assistant will assist in the development, deployment and user training on the Jhpiego Project Tracking Tool (JPTT).
    S/he will work with the Program Technology Officer and the IT Officer to offer support and operations to end users on JPTT and other desktop support roles.
    Responsibilities:
    JPTT Support

    Conduct JPTT user support and training.
    First line helpdesk support to users and escalate technical issues as appropriate.
    Assist in JPTT system documentation.
    Assist in conducting intensive software testing and peer code review.
    Update work plan budgets/make approved changes in JPTT.
    Assist in expense/accruals reporting in JPTT.
    Work with the Project teams and document gaps that requires the attention of the PTO – system requirements specifications.
    Assist in mapping business processes for USAID/Afya Kamilisha project.

    User Support & Client Systems

    Setup and management of desktops, laptops, printers and phone handsets.
    Installation and maintenance of software on client systems.
    Maintain system and configuration change documentation.
    Management and operation of service desk system.
    Provide support on LAN/WAN/VPN telephone or VoIP.
    Knowledge management and knowledge sharing.
    Provide support for Office 365 applications and continuous user support to ensure improved utilization.
    Provision of Level 1 user support (diagnosis and resolution of basic desktop/laptop, printer, peripheral and software faults).
    Escalation of service requests and follow up as necessary.

    Loaner Pool Management

    Check in and check out of loaner IT equipment.
    Ensure virus definitions, Microsoft and other software are up-to-date on loaner laptops.
    Maintain schedule of issued loaner IT equipment.
    Setup of loaner laptops.

    Qualifications:

    Bachelor’s degree (BIT, MIS, Computer Science or related field).
    CompTIA A+ Certification.
    At least 1-year experience in a similar capacity.
    Experience in software development processes and support.
    Confident user of Windows Client & Server operating systems and common desktop applications (Microsoft Office, Adobe Acrobat, etc.).
    Knowledge of computer operations, data analysis, database management, and technical support.
    Understanding of client/server-based applications.
    Good understanding of the principles of structured network cabling and the practicalities of connecting network devices.
    Recognition of the function of basic network infrastructure such as routers and switches.
    Understanding of the importance of documenting system configuration information.
    Knowledge of international and USG donor agencies, and private sector foundations.
    General knowledge of database applications, enterprise resource planning and inventory tracking systems.

  • Program / Grants Assistant 

County Managers 

Monitoring, Evaluation and Research Officer

    Program / Grants Assistant County Managers Monitoring, Evaluation and Research Officer

    (Based in Nairobi)
    Reporting to the Kenya Country Lead, the Program/Grants Assistant will help manage the administrative, financial, logistical and programmatic tasks required for the program.
    Roles and Responsibilities:

    Coordinate and support program, financial, contractual, monitoring, and administrative functions of the Tupange Pamoja team such that activities are implemented according to plans and in a timely fashion.
    Assist in preparation, monitoring and tracking of project budgets under guidance from the Kenya Country Lead/Finance Manager.
    Assist program and administrative staff and consultants to produce letters, documents, reports, presentations and materials for distribution (including word processing, basic data analysis, photocopying, etc.).
    Support the Finance and Grants teams in tracking and maintaining expenditure records for both program and grantees.
    Assist in organization of meetings, field visits, and other project activities: maintaining the project management calendar and keeping it up-to—date; and gathering technical updates for program planning, training, components of evaluations and other studies on related programs including documenting project lessons learnt.
    Maintain a program filing system, both electronic and hard copy, for the office and ensure that final program documents and grants documents are appropriately stored
    Perform other programmatic, secretarial support and administrative duties as assigned by the supervisor to ensure smoothfunctioning and achievement of project goals as required.

    Qualifications:

    A Bachelor’s degree in Social Sciences, Accounts/Finance or Business—related degree with at least two years’ experience in a similar or related position.
    Ability to work in an efficient and prompt manner in areas of correspondence, logistics for local and international travel, filing and record—keeping.
    Basic understanding of accounting/finance processes.
    Experience working in a busy office; strong organizational skills; and able to handle multiple tasks with minimum supervision and deal with pressure.
    Excellent written and oral communication skills in English.

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  • Malaria Technical Advisor (Mip – Based In Kisumu) 

Malaria Technical Advisor (Case Management- Based In Kisumu) 

Monitoring, Evaluation, Research & Learning (Merl) Advisor (Based In Kisumu) 

Monitoring, Evaluation, Research & Learning (Merl) Advisor (Based In Kisumu) 

Community Mobilization Officer 

Service Delivery Officer 

Merl Officer 

Finance Officer 

Program Officer

    Malaria Technical Advisor (Mip – Based In Kisumu) Malaria Technical Advisor (Case Management- Based In Kisumu) Monitoring, Evaluation, Research & Learning (Merl) Advisor (Based In Kisumu) Monitoring, Evaluation, Research & Learning (Merl) Advisor (Based In Kisumu) Community Mobilization Officer Service Delivery Officer Merl Officer Finance Officer Program Officer

    Job Description
    We are seeking experienced Individuals with excellent management and technical skills, who are team players, dedicated, hardworking, innovative, highly motivated and able to work in a high-pressure environment requiring multi-tasking abilities
    (MIP – Based In Kisumu)
    Reporting to Sr. Malaria Technical Advisor, the Malaria Advisor (MIP) will provide technical oversight and program management for implementation of the scope of work outlined in the work plan and annual Task Order for IMPACT MALARIA. S/he will work in close collaboration with the Program Management team, including other Senior Technical staff to contribute to continuity across program implementation areas and service delivery with emphasis on prevention of malaria in pregnancy services, supervision and quality improvement systems and training and orientation systems. The Malaria Advisor will also work closely with the Jhpiego international technical and program staff to ensure comprehensive technical and programmatic support in project and consequently the National program. S/he will be responsible for the development, implementation and monitoring of the project work plan.
    Roles & Responsibilities:
    Technical
    Provide overall technical guidance and leadership for Implementation of MIP activities at county, sub county, facility and community level; Quality Assurance and Quality Improvement measures in MIP including community-based activities; Compile and analyze data for performance monitoring and evaluation of the project and utilize data to take corrective actions; Strengthen support supervision by being part the team at the county/sub county and community levels.
    Leadership
    Represent Impact Malaria in County and sub-county level stakeholder meetings; Provide programmatic direction for Impact Malaria in key MIP service areas; Forge partnership with other partner organizations that have the potential to work on interventions supported by Impact Malaria
    Management
    Program management and field staff, ensure timely program implementation, planning, development and management activities function smoothly and efficiently; Provide guidance and support to the all-County staff to coordinate and link the initiatives by other partners to the health facilities; Oversee the work of Impact Malaria consultants in the county; In collaboration with Impact Malaria staff, prepare and track the progress of project and activity budgets; Identify health service provider gaps in knowledge and skills and opportunities for strengthening Impact Malaria support to the county, sub-county and community.
    Qualifications:

    Master Degree in relevant functional/technical area, preferably in Public Health, Medicine, or Nursing.
    At least 8 years of professional, progressively more responsible management experience in public, private health programs.
    Proven experience in managing a field office/ working experience with the County Governments will be an added advantage.
    Excellent understanding and management of USAID programs
    Ability to manage projects, set priorities, and plans for the successful implementation of programs
    Clinical and community training skills; strong change management, results oriented and decision making skills
    Demonstrated managerial skills and familiarity with budget management and program management
    Serve as county or sub-county Impact Malaria team leader
    Track record of innovative and creative thinking in technical and management approaches
    Excellent communications skills – both verbal, written and presentation.
    Computer skills including demonstrated hands on-experience with MS Suite-Word, Excel, PowerPoint

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  • Aysrh Service Delivery Officer (Aysrh Sdo) – Kitui 

Senior Program Officer – Aysrh

    Aysrh Service Delivery Officer (Aysrh Sdo) – Kitui Senior Program Officer – Aysrh

    Job Description

    Jhpiego ¡s the lead implementing partner for Afya Halisi, a USAID’s five-year project which aims to deliver quality, integrated services in the areas of family planning (FP)/reproductive, maternal, newborn, child and adolescent health (RMNCAH), nutrition, and water, sanitation and hygiene (WASH) in the focus counties of Kitui, Migori, Kakamega and Kisumu
    Reporting to the Senior SDO, the AYSRH SDO will assist in the implementation of AYSRH activities in the respective county.
    S/he will work closely with all the stakeholders on adolescent and youth related activities; collaborate with other USO funded mechanisms implementing AYSRH activities including DREAMS; be the key liaison between the project, MOH and other stakeholders on AYSRH related issues.
    Responsibilities:

    Provide leadership in the implementation of county AYSRH activities in liaison with the SSDO and TA — RH / FP / MNH
    Support in the dissemination of Adolescent and youth National policy and facilitate its implementation
    Convene county/sub county AYSRH focused meetings in liaison with the S/CSHMT including technical working group meetings
    Represent the project in county/sub county AYSRH related meetings/activities
    Provide leadership in community mobilization activities to increase update of services by AYSRH
    Provide leadership in advocacy for availability of AYSRH friendly health services
    Mobilize adolescents and youth to identify service delivery gaps and work with the C/SHMT to address them.
    Contribute to documentation of successes, lesson learnt and challenges in implementation of AYSRH activities.
    Support/document successes, lesson learnt and challenges in implementation as well as report of project activities and results to the project and donor, including monthly, quarterly and annual reports
    Assist in biometric registration of participants during AYSRH Jhpiego activities

    Qualifications:

    University degree or higher diploma in Community Development / Social Sciences
    Five (5) years of work experience in AYSRH programming
    Working experience with MOH systems and personnel and in USAID-funded projects is an added advantage
    Excellent analytical, communication and report writing skills
    Proven computer skills in MS Office, data analysis packages
    Proficiency in both written and spoken English and Kiswahili

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  • Chief of Party

    Chief of Party

    Job Descriptio

    The Chief of Party will be responsible for the overall leadership, technical oversight, implementation, management (financial, administrative, and programmatic), and representation of IMPACT Malaria. The project will operate over a five year period.
    We are seeking an experienced individual who has excellent organizational and technical skills, a team player, dedicated, hardworking, innovative, highly motivated and able to work in a high-pressure environment requiring multi—tasking abilities.
    Responsibilities:

    Provide technical and strategic leadership to develop the project strategic plan, work plan, and project monitoring, ¡n close collaboration with Government of Kenya, donor and other key stakeholders to ensure timely implementation and compliance to the requirements and regulations of the IMPACT Malaria award
    Provide overall oversight of the project and maintain effective and regular communication with the core team, implementing partners, and government entities
    Ensure that program is technically sound, scientific evidence—based and responsive to the needs of Kenya, its people and donors
    Collaborate with National Malaria Control Program and other central and county governments’ units and staff to strengthen quality improvement and supervision systems for malaria interventions
    Ensure compliance with USAID operational policies and regulations
    Lead in the development of project work plan, budget and ensure performance indicators and targets are met within set deadlines
    Ensure the effective use and coordination of donor resources and the compliance of the financial systems and controls with donor standards
    Ensure sound financial management including programmatic budgeting, spending projections and monitoring of payments
    Mentor, support, supervise and manage a team of highly qualified staff.

    Required Qualifications:

    Advanced clinical degree, or a Master’s degree in public health, social sciences, or related degree.
    At least 10 years of technical experience as senior staff in managing or implementing health projects
    At least seven years leadership and management experience in project of similar scope, and preferably a USAID contract in Africa
    Experience and technical knowledge in malaria and/or infectious disease programming
    Ability to interact with a broad range of governmental and non-governmental actors and institutions across sectors
    Demonstrated strong leadership, communications, and interpersonal skills
    Fluent in English; fluency in Kiswahili also preferred

  • Data Manager

    Data Manager

    Job Details
    Reporting to the MEL Specialist, the Data Manager will provide leadership in routine data management operations including supporting timely data collection and entry, data quality at all data points, processing, cleaning, analysis and managing the project databases.
    S/he will provide support to research data collection and analysis efforts by the project including special initiatives, outlined surveys, studies and evaluations, participate in preparing for and playing a key role in data review meetings; reporting in USG’s Population Health and Environment System (PHES) and Trainet, writing donor reports and participating in dissemination forums.
    Responsibilities:

    Ensure timely collection, processing, entry, processing, review and collation of project data for relevant indicators – from DHIS2 and other sources (health facilities and the community).
    Perform data cleaning and verify the authenticity and accuracy of the data before reporting to the donor.
    Work closely with M&E and IT teams to develop and/or review project data management systems including data security, analysis plan, dissemination aids and templates.
    Provide technical assistance to build the capacity of M&E staff in database design, development and implementation; data management, analysis, and reporting.
    Develop and implement a capacity-building plan for project and relevant MOH staff in data management including analysis, use and dissemination.
    Develop and implement a mentorship programme for health care workers and other data handlers on use of MOH and other reporting tools.
    Contribute to development of in-depth analysis of Afya Halisi project data for publications, advocacy, proposal writing and presentation to various audiences as need arises.
    Under the guidance of technical team leads, conduct in-depth and robust data analysis and presentation using appropriate software.
    Participate in project led special initiatives, surveys and studies and providing technical assistance in data management and report writing.
    Assist in writing of quarterly and annual project reports, and processing, review and submission of project data through PHES and Trainet systems.
    Assist in writing/editing guidelines/SOPs for data entry, management and analysis.
    Provide technical guidance in strategies for improving the quality of data from health facilities and the community, and overall data dissemination and utilization at project level.
    Assist in carrying out data quality assessments to review quality of data at project level, DHIS2 and source documents at facility and community levels.
    Participate in data review meetings at various levels, including project level.
    In liaison with USG strategic information mechanisms, lead in project data analytics and visualization efforts to enhance data use at project, sub-county, county and national levels.

    Qualifications:

    Master’s Degree in public health, biostatistics, epidemiology, information systems or related field,
    At least of 5 years relevant experience with international development programs in FP/RMNCHAH, nutrition and WASH.
    Experience and skills in DHIS2 framework/instance and national HMIS system, including knowledge of MOH data collection tools for FP/RMNCHAH, nutrition and WASH is mandatory.
    Excellent understanding of database design and development, database programming (in Access, SQL).
    Excellent knowledge of SPSS and EPI Info and/or other statistical analysis package (SAS, STATA, R).
    Experience and skills in application of Geographic Information Systems
    Experience and skills in use of PHES for FP/RMNCHAH, nutrition and WASH reporting
    Knowledge of data visualization and business information software such as Tableau and Power BI will be an added advantage.
    Knowledge of and interpretation of key indicators in FP/RMNCHAH, nutrition and WASH is essential.
    Computer literacy, particularly in the use of MS Office
    Excellent data management and analysis skills.
    Good writing and verbal communication skills.

  • Program Officer

    Program Officer

    Reporting to the Pre-Exposure Prophylaxis (PrEP) Manager at the National AIDS and STIs Control Program (NASCOP) the Program Officer will contribute to the effective scale up of oral PrEP in Kenya by providing technical and programmatic support to the national PrEP program.
    He/she will assist in the coordination, implementation, administrative support, monitoring and reporting of the national program and its supplementary operations; as well as work in close collaboration with other technical teams at NASCOP, County governments, implementing partners and stakeholders to actualize the national PrEP implementation framework.
    Responsibilities:

    Provide support in planning for the national PrEP technical working group (TWG) and related sub-committee meetings
    Support monitoring of implementation of activities outlined in the national PrEP program work plan to ensure program deliverables are met while maintaining quality, timeliness, and efficiency and prepare progress reports
    Provide technical support including supporting quality improvement in PrEP delivery to ensure optimal program outcomes
    Prepare technical reports and maintain records of all key national meetings, events and activities and provide updates to the PrEP manager on a regular basis
    Support the documentation of knowledge and learning generated by the national PrEP program including: lessons learned, best practices, how-to information, and information on reach and impact
    Support In the analysis, synthesis and reporting of program outputs and results and feedback the lessons to the TWG for corporation of lessons learnt intoongoing activities
    Support the program in liaising with County governments to set up coordination mechanisms for PrEP and related HIV prevention interventions, track progress in PrEP implementation, identify gaps and needs, and plan for national level technical assistance
    Work closely with the PrEP manager in setting program priorities and directions and responding to requests for support from County governments andimplementing partners
    Strengthen collaboration across implementing partners to leverage on opportunities for enhancing efficiency and ensuring maximum integration of activities
    Contribute in the development or review of evidence-based clinical training materials, job aids, and curricula, supervisory systems and other training materials needed for implementation of the program to meet the needs of the national program

    Qualifications:

    Bachelor’s degree in Clinical Medicine, Nursing or related qualification
    At least 3 (Three) years’ experience implementing HIV prevention, care and treatment programs
    Experience working within Ministry of Health and good knowledge of the Kenyan health system and programs
    At least 5 (Five) years’ hands on experience working or collaborating with health programs with National and/or County governments
    Demonstrated experience working with diverse implementing partners and stakeholders at the national level
    Experience in implementing or supporting implementation of oral Pre-Exposure Prophylaxis interventions will be an added advantage
    Excellent analytical, verbal, written communication and presentation skills
    Computer literacy, particularly in the use of MS office suite