Jobs Kenya

Website: Website https://www.jhpiego.org/

  • JEMS Help Desk User Support – French

    JEMS Help Desk User Support – French

    Job Description
    Reporting to the Senior Software Engineer, the Help Desk User Support Assistant will be responsible for support and training of JEMS users in all Jhpiego Offices and specifically to the French-speaking country offices.
    JEMS is the Jhpiego Enterprise Management System, used throughout the organization, and is developed and managed by the Information Services and Technology Support department. The JEMS team works with Jhpiego’s business units to incorporate enterprise processes in an effective and efficient software solution.
    Responsibilities:

    Provide first level user support to JEMS global users
    Open, categorize and transition tickets to the various stages to closure in KACE
    Provide remote JEMS training to global users.
    Differentiate enhancement requests, system bugs, client requests and escalate them appropriately
    Maintain a log or documentation of system and training gaps to help improve the system; maintain the lessons learnt log and the FAQ site
    Assist the development team in setup and testing of new countries and modules
    Write user documentation and other help-related materials in English and French
    Assist the development team in setup and testing of new countries and modules.
    Maintain new country test scripts by improving them and filing them per ISTS process and procedures.
    Participate in knowledge sharing and team activities.

    Qualifications:

    Bachelor’s Degree in IT, Computer Science or related field or equivalent experience
    Three years’ experience in help desk support of Enterprise Systems, customer service, and user training.
    Must be able to speak and write in English and French.
    Knowledge of computer operations, data analysis, database management, and technical support
    Knowledge in the use and support of various internet browsers.
    Excellent organizational skills including the ability to handle pressure of deadlines.
    Excellent communication and interpersonal skills with ability to effectively communicate with senior management, technical staff, as well as non-technical end users
    Excellent computer proficiency particularly working with Office 365

  • Senior Finance Officer

    Senior Finance Officer

    Reporting to the Finance & Administration Director, the Senior Finance Officer will be responsible for providing financial support to the Afya Halisi project based in Migori.
    This includes handling day to day financial operations, with particular emphasis on handling accounts payable and receivable, expensereports, cash handling, payments and compliance to Jhpiego and donor financial policies, implement and maintain an on-site financial accounting and bookkeeping system required to assure the integrity and effective performance of projects’ financial operations.
    Responsibilities

    Examine financial documents such as invoices, vouchers, expense reports, purchase orders and other documents to ensure the completeness, accuracy, reasonability and validity of financial data.
    Maintain, monitor, and disburse funds from the project in accordance with Jhpiego’s financial policies and procedures as outlined in the Jhpiego Finance and Accounting policies manual for country offices, QuickBooks Manual,
    Banking Policy, Procurement Policy and any other policies.
    Ensure accounting documents are filed in a timely manner, proper accounting records are maintained and compatible with standard accounting practice, Jhpiego and donor guidelines.
    Monitor and reconcile supplier statements on regular basis and ensure timely settlement of bills.
    Maintain a cash register to ensure that there is a proper audit trail of all cash transactions within the organization.
    Monitor and reconcile travel expenses and project expenses to individual advances on a regular basis.
    Code, track, and process vendor invoices, consultant invoices and travel advances for payments in a timely basis.
    Post entries into the accounting system on a daily basis.
    Assist the Finance and Admin Director in preparation of monthly financial report, accruals and projections, and any other financial reports for review.
    Work with the Finance and Administration Director to develop annual budgets for program activities and office costs.
    Prepare and update cost share reports for programs on a timely basis.
    Prepare DA1 VAT exemption forms and maintain all records relating to VAT exemption applications to donors, refundable VAT from suppliers, etc. on a regular basis.

    Qualifications:

    Degree in Accounting, Finance, Business Administration or related field
    Minimum of five (5) years relevant experience in finance or accounting.
    Full CPA Qualification or equivalent and a Member of a recognized Accountancy professional body such as ICPAK
    Master’s degree in Finance, Accounting or equivalent will be an added advantage
    Knowledge of Generally Accepted Accounting Principles, GAAP and Knowledge of internal controls
    In-depth knowledge of USAID projects, regulations, compliance and reporting. Previous experience with donor-funded projects preferred
    Excellent verbal, written communications and presentation skills with professional level oral and written English
    Excellent organizational skills, detail-oriented with high degree of accuracy.
    Computers skills including use of spreadsheets and/or accounting packages

  • Program Officer Data Management Assistant

    Program Officer Data Management Assistant

    Reporting to the County Cluster Manager, the Program Officer will be responsible for building the capacity of health care providers on oral Pre-Exposure Prophylaxis (PrEP), monitor adherence and drug safety, assist in supply chain management and strengthen service delivery at the health facility level for the Jilinde Project.
    S/he will also identify gaps in service provision and lead efforts in quality improvement of services.
    In addition, s/he will assist with technical strategy and work plan development, site assessment, supportive supervision and implementation.
    This position will support delivery of oral PrEP to adolescent girls and young women (AGYW).
    Responsibilities

    Provide support ¡n the design, planning, implementation and routine monitoring of Jilinde project activities at the county cluster level
    Lead the integration of oral pre exposure prophylaxis as a combination prevention intervention within the existing service delivery infrastructure
    Provide technical support (including training, CMEs and mentorship) to health care providers in health facilities, and other service delivery points on the delivery of oral pre-exposure prophylaxis
    Support in strengthening the commodity supply chain at the county and sub county level to ensure a consistent supply of oral PrEP commodities, monitor adherence and safety
    Manage technical contributions of sub grantees, including providing clinical support
    Represent Jilinde in technical working groups and committees, stakeholder and partner meetings at sub-county, county and national level, and disseminate relevant evidence on oral pre-exposure prophylaxis
    Spearhead innovative and cost effective strategies of ensuring conversion of knowledge derived from continuous program implementation and learning into action for quality improvement
    Coordinate with the county and sub-county health management teams in the implementation of oral PrEP service delivery activities, including supportive supervision and quality improvement
    Prepare periodic (monthly, quarterly and annual) project reports and provide relevant programmatic information for internal and external reporting purposes
    Monitoring, documentation and sharing of best practices and ‘success stories

    Qualifications

    Bachelor’s degree in Clinical Medicine, Nursing or related qualification
    5 years’ hands on experience working with health or related programs at the national and county level
    At least 3 years’ experience implementing HIV prevention, care and treatment programs
    Experience in implementing oral pre-exposure prophylaxis interventions will be an added advantage
    Experience working with adolescent girls and young women is desirable Strong change management, results oriented and decision making skills
    Excellent verbal, interpersonal and written communications skills
    Proficiency ¡n using Microsoft Word, Excel and PowerPoint

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  • Monitoring, Evaluation and Learning (MEL) Officer

    Monitoring, Evaluation and Learning (MEL) Officer

    Reporting to the Senior MEL Officer, the MEL Officer based at the sub-county will work closely with MOH to strengthen documentation, data use for decision making at sub-county, facility and community levels. They will contribute to M&E capacity building of Ministry of Health (MOH) staff on data management; provide feedback to MOH on data quality, completeness and use, coordinate data quality audits (DQAs) and data review meetings with MOH and participate in all other M&E activities, conduct participatory M&E methodologies and participate in the project learning agenda.
    Please include three references with your application.
    Responsibilities

    Provide continuous technical and mentorship support to health care workers on data management processes, data analysis skills and interpretation of indicators to meet Afya Halisi and MOH program requirements
    Continuously strengthen capacity of project and health care workers at county, sub-county and community levels on use of DHIS2 and other community systems to ensure timely, complete and accurate reporting of data into DHIS2 and other community systems
    Support in carrying out joint routine data quality assessments and continuous quality improvement activities for FP/RMNCAH, nutrition and WASH programs
    Perform routine data cleaning and ensure the validity, accuracy, consistency and completeness of FP/RMNCAH, nutrition and WASH data at all levels county, sub-county and community levels before reporting
    Strengthen use of data for decision making by supporting MOH to conduct FP/RMNCAH, nutrition and WASH data review meetings at various levels, including county, sub-county, health facility and community levels
    Support in qualitative and quantitative data collection processes for project led special initiatives, surveys and studies
    On a periodic basis, support MOH in archiving relevant M&E guidelines, tools, data files, analysis, files and reports

    Required Qualifications

    Degree in Statistics, Health Records, Public Health, Social Sciences with 2 years’ experience or a diploma in Statistics, Health Records, Public Health, Social Sciences with 5 years’ experience
    Professional training in M&E/DHIS and 3+ years’ relevant work experience
    Working experience with MOH systems and personnel and in USAID-funded projects is an added advantage
    Must have hands on experience in statistical analysis packages – STATA; SPSS, Epi info. Excellent quantitative and qualitative methodologies
    Ability to conceptualize and understand project needs
    Familiarity with national and global health indicators
    Demonstrated experience in developing M-health Solutions
    Computer literacy, particularly in the use of MS Office

  • Gender Advisor

    Gender Advisor

    Job Description
    Reporting to the Deputy Chief of Party, the Gender Advisor will be responsible for integrating gender into policy, culture, service delivery and in other elements of programming. This includes implementing activities related to the influence of gender norms and sociocultural practices on FP/RMNCAH, nutrition and WASH programming, including in the areas of prevention and management of SGBV. Advisor will also liaise with other staff and county teams at the health facility and community levels to identify and implement activities to address the gaps and obstacles related to optimum uptake of FP/RMNCAH, nutrition and WASH and mainstream gender into programming.
    Please include three references with your application.

    Provide oversight to implementation and coordination of interventions for gender mainstreaming within project interventions
    Provide leadership to develop tools for organizational gender audit and gender analysis at the county level
    Provide leadership during gender analysis and the development and implementation of gender action plan being guided by specific sociocultural contexts
    Provide leadership in the design of gender and SGBV community sensitization activities through adaptation of existing BCC materials to transform norms
    Provide leadership during development and systematic implementation of monitoring and reporting framework for interventions for the gender mainstreaming and prevention and management of SGBV
    Build the capacity of HCWs on gender mainstreaming and integration targeting staff and partners as well as on SGBV prevention and management using a multi-sectoral approach
    Provide leadership on program learning for gender related interventions, including the development of scientifically and ethically sound research proposals and study tools, data management, advocacy plans and dissemination of research findings through multiple channels including abstracts for conferences and manuscripts for publication in peer reviewed scientific journals
    Provide technical support to staff, sub-grantees and other stakeholders including government agencies to assess and analyze the quality, efficiency and effectiveness of existing efforts in integrating gender within their policies around FP/RMNCAH, nutrition and WASH
    Contribute to the development and/or adaptation of national and international policies on SGBV to the local context
    Provide leadership during development of project proposals, concept notes and publications on gender mainstreaming and SGBV interventions
    Lead the preparation of annual work plans and project reports on the gender element of the project as per donor regulations
    Participate in presentation of reports to the donor on project implementation related to gender norms
    Document and share with the donor and other stakeholders lessons learned during implementation of gender interventions
    Develop technical and scientific capacity of staff within the project and MOH
    Provide guidance, mentorship and supervision of line staff
    Actively participate the resource mobilization as required
    Experience working within the devolved health system in Kenya
    Advanced degree in degree in social science, social work, public health

    Job Requirement

    7+ years’ first-hand experience in gender mainstreaming and/or SGBV programming
    Knowledge of current global and regional public health debates on gender interventions
    Proven experience and skills in research and advocacy and writing high quality donor reports
    Proven experience working with local/national governments and capacity building of systems, partners and staff
    Ability to extensively travel for project monitoring and provide on-site technical support to field teams
    Highly developed interpersonal and communication skills including influencing, negotiation and coaching
    Highly developed cultural awareness and ability to work well in an multicultural and matrix management environment with people from diverse backgrounds
    Strong results orientation, with the ability to challenge existing mindsets
    Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
    Ability to present complex information in a succinct and compelling manner
    Excellent verbal, written interpersonal and presentation skills in English
    Proficiency in Microsoft Office suite

  • Financial Administrator

    Financial Administrator

    The Financial Administrator supports Jhpiego’s Global Programs Operations and works closely with the Eastern Africa Finance Team Lead to coordinate and ensure internal structures and systems are consistent with Jhpiego, JHU systems and donor reporting requirements.
    Financial Administrator will also work closely with country offices to develop and strengthen uniform practices and procedures that support international field operations.
    Financial Administrator Job Responsibilities
    Assist in developing financial policies and procedures, training materials and programs and present to staff at HQ and country level
    Interpret financial transactions and events for non-financial staff, includes review of monthly financial management report and discuss with GPO and in-country team
    Routinely review and analysis QuickBooks transactions for accuracy and compliance with Jhpiego’s policies and procedures and award terms and conditions
    Review documentation in QuickBooks to ensure compliance and allowability of costs.
    Review financial and procurement transactions for accuracy, allowability, and ensure funds are available within approved program budgets.
    Assist staff in determining allowable and allocable costs for a particular award and whether costs should be charged direct, to the service center or to general funds
    Actively work with all levels of management to gather, analyze, summarize, and prepare financial plans, budgets, cash flow projections, pipeline analyses, and operating forecasts
    Review assigned projects on a monthly basis, assessing cash burn rates, funding requirements, sub-grants, and contract and financial commitments
    Monitor actual expenditure levels against budgets and funding obligations and proactively work with the country offices to ensure spending is within obligated amounts
    Conduct monthly review of in-country expenditures and make recommendations for improvement in financial reporting, budget adjustments, and other cost improvement measures, as required
    Coordinate the preparation of and interpret periodic financial reports for program and management’s review and prepare donor reports as required
    Work with the GPO team to coordinate and prepare detailed project and work plan budgets for all assigned projects
    Use various software applications, such as spreadsheets, relational databases, statistical packages, and graphic packages to assemble, present data and/or reports
    Assist in developing the required financial information in support of the budgeting processes related to the JHU five-year plan
    Work closely with the Finance and Administration Office to ensure timely setup and/or revising of sponsored accounts in the various financial systems and the timely and accurate submission of reports and invoices to sponsors
    Work closely with Global Human Resources to open and close country offices and awards/projects within a country office
    Review and approve travel expense and other similar reports.
    Provide guidance regarding the interpretation of applicable contract, grant and cooperative agreement terms and conditions, as well as other administrative rules, cost principles under OMB (including 2 CFR 200, , 22CFR228, and FAR
    Recommend changes in imprest fund balances as required
    Keep abreast of laws and regulations that apply to the field of professional expertise to maintain up-to-date compliance
    Serve as direct finance team link to country offices, provide country office support and oversight to country level programs
    Qualifications for the Financial Administrator Job
    BA in Finance, Accounting, Business or equivalent
    5+ years financial or cost management experience with multi-office and multi-national international development organization
    5+ years in-depth QuickBooks experience
    In-depth knowledge, understanding and interpretation of USG grant administration
    Financial analysis, financial reporting, cash flow analysis, budget development, and forecasting
    Understanding of service center, fringe, and indirect rate application and allocation methodologies
    Knowledge of US government cost principles, GAAP accounting rules, and grant/contract management
    Ability to exchange non-routine information using tact and persuasion as appropriate, requiring excellent oral and written communication skills
    Demonstrated ability to effectively manage several major activities simultaneously
    In-depth knowledge of contracts and/or cooperative agreements, the difference between the two and their relevant terms and conditions
    Ability to do both technical work and focus on “big picture” issues
    Ability to create complex proposal budgets for diverse donors/sponsors
    Ability to work independently
    Proficiency in MS Office, financial software applications and reporting packages
    Willingness to travel internationally

  • Program Learning Advisor Service Delivery Advisor

    Program Learning Advisor Service Delivery Advisor

    Ref: PLA/17The Program Learning Advisor will work with the project technical team to develop the project learning plan and support the implementation of learning activities in the scale up of oral Pre-Exposure Prophylaxis (PrEP) in the Bridge to Scale project. Responsibilities: • Develop the Bridge to Scale program learning work plan.• Support project technical teams in implementation of the program learning activities. • Support information management including updating of the program learning database. • Support the ongoing gathering of knowledge and learning developed by the program, including lessons learned, best practices, challenges, how-to information, and information      on reach and impact. • Identify key audiences, messages and information dissemination channels to promote knowledge uptake, application and effective audience reach. • Build capacity of project staff for sharing knowledge, leading knowledge-sharing activities. • Support technical teams to develop reports, briefs, abstracts and manuscripts on learning activities.  Required Qualifications: • Postgraduate degree in public health or social science related field. • At least 5 years’ experience in knowledge management, program evaluation, research, learning or related experience. • Experience in public health and knowledge of HIV prevention, care and treatment. • Excellent analytical, verbal, written, and presentation skills. • Strong change management, results oriented and decision making skills.
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  • Chief of Party Health Systems Strengthening Advisor

    Chief of Party Health Systems Strengthening Advisor

    Responsibilities:
    Provide leadership and strategic direction to ensure programmatic and financial integrity of integrated health projectand to achieve rapid and sustained project goals, objectives and targets
    Ensure compliance with the project award results and the oversight of project activities to achieve the stated objectives
    Develop and maintain strong working relationships and alliances with USAID, the Kenyan Ministry of Health, NASCOP, NACC, as well as other USG implementing partners, private sector partners and other key stakeholders in Kenya to maximize resources and avoid duplication of effort
    Represent Jhpiego’s interests and present progress, achievements and lessons learned to key Kenyan stakeholders including USAID and implementing partners in public and professional circles through meetings, conferences, and presentations
    Provide technical leadership in the design, analysis, and synthesis of interventions
    Ensure the quality and sustainability of interventions particularly in the areas of HIV prevention, care and treatment, including VMMC, eMTCT and HTS.
    Participate in relevant technical advisory groups with counterparts and partner institutions
    Lead the annual work planning process in close collaboration with USAID, Kenyan Ministry of Health, project team and project partners
    Oversee preparation of periodic project reports to donor
    Mentor, support, supervise and manage a team of highly qualified staff and align their efforts to ensure rapid and sustainable results
    Provide guidance, in collaboration with key staff, to subcontractors and subgrantees and coordinate activities with other agencies
    Manage multiple project partner
    Write and/or review technical components of materials and publications related to integrated health and its development
    Ensure resources for project implementation are available
    Work with finance and project staff to develop and track project budgets
    Work with Monitoring and Evaluation (M&E) staff to develop M&E frameworks and effectively track data/results
    Work closely with Jhpiego home office staff to ensure effective, timely and coordinated project implementation
    Ensure compliance with USAID operational policies and regulations
    Required Qualifications:
    Advanced degree in public health, health administration, international health or a related field; MD preferred.
    Previous experience serving as COP or DCOP
    10+ years’ experience managing large, multi-year international health sector development projects (approximately $10M per year) that have implemented successful activities in areas of HIV prevention, care and/or treatment including program, financial and administration management, award contractual compliance, sub-award management, and tracking project performance and costs via specific funding streams; experience managing contracts preferred
    Demonstrated experience and knowledge in establishing systems and overseeing project start-up
    Understanding of the Kenyan (or similar) social and political context, and developments in the health sector
    At least five years international (outside of Kenya) experience in development, managing, overseeing, and evaluating public health programs of similar size and complexity
    Experience hiring and supervising personnel and ensuring they acquire the necessary training and skills to meet evolving program needs
    Excellent diplomacy skills and a proven ability to establish and sustain interpersonal and professional relationships with USAID missions, host-country counterparts and representatives from other key stakeholders such as NGOs, PVOs, the private sector and other donors.
    In-depth knowledge of USAID projects, regulations, compliance and reporting
    Demonstrated outstanding leadership, strategic thinking, organizational, team-building and representational skills.
    Management, training or clinical background in HIV prevention, care and/or treatment
    Expertise in research to practice—identifying best practices and adapting them to project realities
    Previous experience working in Kenya with intimate understanding of local health system and health systems strengthening, HIV health care gaps and opportunities, and solid relationships at government agencies
    Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
    Proficiency in Microsoft Office
    Fluent in written and spoken English
    Excellent oral and written communications skills
    Ability to travel nationally
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  • Senior Program Delivery Advisor Program Officer – VMMC

    Senior Program Delivery Advisor Program Officer – VMMC

    Reporting to the Deputy Project Director, the Senior Program Delivery Advisor will be responsible for providing technical and programmatic support to ensure sustainable adoption of family Planning (FP) innovations, and scale-up in the selected geographies (counties, districts or cities) in East Africa.
    Responsibilities:
    Develop the criteria for identifying potential project counties/districts in East Africa to implement TCI Program.
    Support the project team in advocacy and marketing activities for a demand-driven approach for expansion of urban FP innovations in both the government and private sectors.
    Perform FP landscape analyses in the selected geographies to identify the county needs and priority, identify the potential gaps in the family planning programs both programmatic and financial.
    Provide technical and programmatic assistance to geographies in Kenya, Uganda and Tanzania to develop viable RH/FP proposals that address the specific needs and priorities of the counties focusing on sustainable approaches which can be funded with TCI’s program delivery funds.
    Support the counties to engage with governments, donors, implementing partners, foundations and other non-governmental organization on innovative ideas for family planning resource mobilization and leveraging on existing FP or related investments.
    Jointly with national/county/district health management teams, develop technical assistance plans aimed at operationalizing successful county/district RH/FP proposals.
    Provide technical and programmatic guidance aimed at successful and sustainable adoption of family planning innovations across counties and districts in multiple countries in East Africa.
    Provide mentorship and coaching to County/District Health Management teams on family Planning innovations and best practices, scale up and institutionalization.
    Support monitoring of FP project activities at county/district levels including financial tracking of resource commitments by TCI, Counties/districts and other donors.
    Support the global team in the development and refinement of capacity building materials for public and private sector partners on the demand driven model, on adoption of FP innovations/ best practices, on sustainable scale up as well as on the use of communities of practice and other capacity building technologies.
    Assist in the preparation of donor and project reports.
    Qualifications:
    The position requires a Master’s degree in Public Health, Demography or related field.
    A minimum of 8 years of relevant experience in providing FP service delivery in a complex donor funded program.
    Demonstrated experience in working with international donors and foundations – success in grants management is a plus.
    Experience building capacity at individual and organizational levels: including working with Ministries of Health and devolved County government’s staff and system, particularly in area of family planning – experience working in the East Africa region is a plus.
    Ability to travel as required to support the progress of program activities.
    Excellent verbal, written communications and presentation skills.
    Applicant should have excellent interpersonal and teamwork skills.
    Excellent analytical, communication and report writing skills.
    Computer literacy, particularly in the use of MS Office.
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  • ICT Assistant

    ICT Assistant

    Reporting to the Information & Technology Officer and based in Juja, the ICT Assistant will assist in the development, deployment and user training on the Jhpiego Project Tracking Tool (JPTT).
    S/he will work with the Program Technology Officer and the IT Officer to offer support and operations to end users on JPTT and other desktop support roles.
    Responsibilities:
    JPTT Support

    Conduct JPTT user support and training.
    First line helpdesk support to users and escalate technical issues as appropriate.
    Assist in JPTT system documentation.
    Assist in conducting intensive software testing and peer code review.
    Update work plan budgets/make approved changes in JPTT.
    Assist in expense/accruals reporting in JPTT.
    Work with the Project teams and document gaps that requires the attention of the PTO – system requirements specifications.
    Assist in mapping business processes for USAID/Afya Kamilisha project.

    User Support & Client Systems

    Setup and management of desktops, laptops, printers and phone handsets.
    Installation and maintenance of software on client systems.
    Maintain system and configuration change documentation.
    Management and operation of service desk system.
    Provide support on LAN/WAN/VPN telephone or VoIP.
    Knowledge management and knowledge sharing.
    Provide support for Office 365 applications and continuous user support to ensure improved utilization.
    Provision of Level 1 user support (diagnosis and resolution of basic desktop/laptop, printer, peripheral and software faults).
    Escalation of service requests and follow up as necessary.

    Loaner Pool Management

    Check in and check out of loaner IT equipment.
    Ensure virus definitions, Microsoft and other software are up-to-date on loaner laptops.
    Maintain schedule of issued loaner IT equipment.
    Setup of loaner laptops.

    Qualifications:

    Bachelor’s degree (BIT, MIS, Computer Science or related field).
    CompTIA A+ Certification.
    At least 1-year experience in a similar capacity.
    Experience in software development processes and support.
    Confident user of Windows Client & Server operating systems and common desktop applications (Microsoft Office, Adobe Acrobat, etc.).
    Knowledge of computer operations, data analysis, database management, and technical support.
    Understanding of client/server-based applications.
    Good understanding of the principles of structured network cabling and the practicalities of connecting network devices.
    Recognition of the function of basic network infrastructure such as routers and switches.
    Understanding of the importance of documenting system configuration information.
    Knowledge of international and USG donor agencies, and private sector foundations.
    General knowledge of database applications, enterprise resource planning and inventory tracking systems.