Website: Website https://www.isuzutrucks.co.ke/home
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Non-Technical Trainer Leasing Coordinator Call Centre Supervisor
Job Description Roles & Responsibilities Reporting to the Service Operations & Technical Training Manager, the successful candidate will be responsible for the following functions: – Develop and present non-technical training annual schedules. Conduct training sessions as per the training schedule. Carry out capacity building training for Service Reception, Service Workshop, Sales and Dealer staff. Conduct…
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Call Centre Supervisor Non-Technical Trainer Leasing Coordinator
Roles & Responsibilities Manage customer calls and engage customers on multiple channels. Identify and assess customers’ needs to achieve satisfaction. Provide product and service information to customers. Generate sales leads on multiple channels. Route calls to appropriate support resources. Supervise the call centre agents attached to Isuzu EA. Communicate as per the company’s communication procedures,…
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Quality Manager Production Supervisor
Job Details Reporting to the General Manager, Engineering, Product Planning & Quality, the successful candidate will be responsible for the following functions: Develop, deploy and track Business Plan objectives for the quality function. Support Field Engineering function in the implementation of the Product Warranty process. Lead and participate in manufacturing quality reviews and support field…
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After-Sales Marketing Executive Senior After-Sales Pricing Analyst
Isuzu East Africa (Isuzu EA) is the leading motor vehicle assembler in East Africa, selling a wide range of Isuzu vehicles with a solid foundation established by the Isuzu brand’s automotive excellence over the last 40 years. With over 15 models in its line-up, the Isuzu brand has dominated the new vehicle segment for six…
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Senior Aftersales Pricing Analyst
Reporting to the Parts Sales Manager, the successful candidate will be responsible for the following functions: – Actively engage with parts sales executives, dealers and competition to maintain constant awareness of spare parts market trends and prices. Maintain a database related to pricing, contracts/ tenders, historical bids, quotations, promotions and special discount adjustments. Recommend pricing…
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Non-Technical Trainer Leasing Coordinator Call Centre Supervisor
Job Description Roles & Responsibilities Reporting to the Service Operations & Technical Training Manager, the successful candidate will be responsible for the following functions: – Develop and present non-technical training annual schedules. Conduct training sessions as per the training schedule. Carry out capacity building training for Service Reception, Service Workshop, Sales and Dealer staff. Conduct…
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Call Centre Supervisor Non-Technical Trainer Leasing Coordinator
Roles & Responsibilities Manage customer calls and engage customers on multiple channels. Identify and assess customers’ needs to achieve satisfaction. Provide product and service information to customers. Generate sales leads on multiple channels. Route calls to appropriate support resources. Supervise the call centre agents attached to Isuzu EA. Communicate as per the company’s communication procedures,…