Jobs Kenya

Website: Website https://www.experienceeducate.org/

  • Human Resources Business Partner

    Human Resources Business Partner

    Relationship Building

    Provide strategic guidance and tactical support to leadership team members of various departments, working across all of our global offices. This includes face-to-face, which may require travel from time to time, and remotely.
    Build and maintain healthy relationships with key stakeholders within your group and the larger organization.
    Coach and develop leaders and managers to improve their communication practices, hold team members accountable, have courageous (difficult) conversations, and inspire and influence their teams.

    Change Management

    Proactive and hands-on project oversight of change management processes, often with a variety of stakeholders, that mitigates risks and anticipates and addresses areas of potential escalation.
    Coaching leaders throughout the change process, including aspects such as project management of the change process, preparing communication materials, implementation, and collecting and integrating feedback.

    Strategic Guidance

    Work closely with leadership team members to address current and future talent needs, informing organizational design and succession planning.
    As needed, investigate workplace issues and work collaboratively with country-level HR Managers to address employee-related concerns and questions.
    Understand organizational challenges and design or implement creative solutions with relevant stakeholders.
    Share knowledge and insights with the wider people team to help shape best practices from a people perspective.
    Synthesize themes and observations to provide insights that contribute to the People Team’s overall understanding of the learning and development needs across the leadership and management levels.

    Performance Management

    Work with the Director of People and Head of People Programs and Engagement to implement strategies to drive high performance and employee engagement.
    Promote positive employee relations in partnership with all members of the leadership team.
    Support leaders and managers in cultivating a high-performance culture, cultivating performance management experiences are effective and empowering.
    Coach leaders and managers to proactively identify underperformance and address it professionally and swiftly.
    Guide leaders and managers to develop and implement staff retention, career growth and professional development, feedback, and succession strategies for their teams.

    Qualifications

    Excellent interpersonal and communication skills and the ability to work effectively in a multicultural environment.
    8 years’ experience working in an administrative function, with 4 of those being in an HR role, HRBP experience is required.
    Extremely organized and able to thrive in a fast-paced, ever-changing environment, juggling multiple competing priorities and responsibilities.
    Skilled at coaching managers to be effective with their team members.
    Ability to help guide organizational design with the leadership team and develop associated communications and change management.
    Adaptive and able to quickly switch or entirely change activities to meet team needs
    Very high attention to detail.
    Exceptional judgment in maintaining confidentiality of employee and candidate information
    Have a clear and confident communication style to manage stakeholder expectations and to bring stakeholders along in changes across the organization or team.
    Must be curious and seek to learn and improve whilst instilling solutions wherever appropriate
    Comfortable collaborating and building relationships across all levels of the organization, especially with executive stakeholders.
    Aligned with our Five Cultural Tenets (see What is Educate! About? below) and learn more by looking at Educate!’s culture deck here.

    Apply via :

    boards.greenhouse.io

  • Chief of Staff to the CEO

    Chief of Staff to the CEO

    Performance Objectives
    Enhance CEO Effectiveness

    Proactively look for ways to improve and elevate CEO effectiveness. Potential areas of work include:
    Help CEO identify top priorities, strategically align his time with those, and revisit them regularly to assess progress
    Support CEO in culture builder role with initiatives that drive culture leadership and modeling
    Improving speed and quality of CEO decision-making.
    Build tools, frameworks and resources that bring the CEO’s thinking to life within the organization.
    Ensure CEO has information he needs when brought into different decision-making processes.
    Ensure CEO initiatives get executed to completion by effectively managing schedules and follow-ups.

    Manage Key Initiatives

    The Chief of Staff will drive key CEO-led initiatives that contribute to org growth and development. Example initiatives include:
    Build out resources and tools for Educate! to formalize how it supports an ecosystem of values aligned, African-led organizations, including building our prototype Learning Lab.
    Advance org adoption of AI practices into daily operations, and partner with Director of Tech on select AI initiatives.
    Build org climate change strategy and how it affects cross-cutting aspects of our products and strategy.

    ​​​​​​​Strategic Org Building with the CEO

    Educate!’s CEO loves building systems for effective and culturally aligned scale. The Chief of Staff will partner with him and key functional leaders to accelerate the build of those systems and collaborate with key functions (People, Finance) to support their implementation. Key areas you will engage with are:
    Culture and People Systems Build: Partner with Director of People, head of Talent Acquisition and other key leaders to help develop and implement innovative systems that maintain and strengthen Educate!’s distinct culture as we scale.
    Finance Systems Build: Collaborate with the CFO and finance leaders to create scalable finance systems that support Educate!’s growth.
    Other Initiatives: Work closely with the CEO to identify, prioritize, and implement new initiatives to enhance organizational performance.

    ​​​​​​​Support Org Operating Health

    Work with the COO, CEO and others to ensure the operating health of the organization and an effective operating cadence. Areas of focus include:
    Ensure the core aspects of our strategic plan are communicated consistently and reinforced to the organization.
    Leadership team operating rhythm and cohesion
    Support the execution and improvement of the current operating cadence, including org and division level OKR setting and periodic review, strategic planning, investment committee meetings (Educate!’s version of quarterly business reviews), and experimenting with new structures to improve org wide management.
    Help scheduled and organize leadership team gatherings and retreats

    ​​​​​​​Qualifications

    Bachelor’s degree and at least 3-7 years of professional experience. Please note we are more focused on finding someone with the right skills and excitement for this role, rather than someone with a set number of years or specific experiences. Consequently, we are open to considering candidates with a wide range of backgrounds and seniority to ensure we find the right fit.
    Some experience in management consulting or high growth startups would be an asset but is not required
    An orientation towards culture and people-first organizations
    Strong curiosity, open-mindedness, and a desire to learn about the best practices of the highest performing organizations.
    Strategic and flexible thinker, data-driven and analytical in approach to solving problems
    Excels at building authentic relationships and networks; able to build buy-in from multiple stakeholders and influence others to achieve outcomes
    See this First Round Review article on the Chief of Staff role and different designs of the role. Educate! is looking for the 2nd type – a “mid-career, director-level hire”. Please note our hope is for someone to stay longer than suggested in the article.
    Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

    ​​​​​​​Terms

    The role is based alongside the CEO in Nairobi, Kenya. Remote with travel could be considered for the right candidate.
    Compensation will be competitive and based on experience.
    Health insurance will be included.
    The position reports to the CEO.

    Apply via :

    boards.greenhouse.io

  • Greenhouse (Application Tracking System) Consultant

    Greenhouse (Application Tracking System) Consultant

    Project Overview:

    The consultant will evaluate our current state, make recommendations and oversee the end-to-end implementation of Greenhouse, including configuration, customization, integration with existing or new systems, and training of all relevant stakeholders. The goal is to enhance the efficiency of the recruitment process and ensure a smooth adaptation of the system inclusive of training.

    Project Phases:

    Evaluate the current state of Greenhouse

    Project Planning and Kick-off:

    Conduct an initial kick-off meeting with key stakeholders (Patience) to outline project goals, timelines, and deliverables.
    Develop a detailed project plan with milestones and deadlines.
    Assign roles and responsibilities to team members.

    Needs Assessment:

    Conduct interviews and surveys with the Talent Acquisition team, hiring managers, and other stakeholders to gather insights and expectations.

    System Configuration and Customization:

    Configure Greenhouse according to the organization’s requirements.
    Customize workflows, job requisition templates, email and offer letter templates, candidate evaluation forms, and reporting dashboards.
    Integrate Greenhouse with existing HRIS, job boards, and other relevant systems.
    Turn on survey capabilities in Greenhouse to evaluate candidate experience.
    Ensure basic reporting capabilities are implemented for the Talent Acquisition team to be able to evaluate performance of key hiring metrics.

    Data Migration:

    Plan and execute the migration of historical data (currently on g-sheet) and recruitment processes currently existing outside the system into Greenhouse.
    Ensure data integrity and accuracy during the migration process.
    Conduct a thorough data validation to ensure successful migration.

    Training Development:

    Create comprehensive training materials for different user groups (Talent Acquisition team, hiring managers, and other stakeholders).
    Develop training manuals, quick reference guides, video tutorials, and FAQs.

    Training Delivery:

    Conduct training sessions for the Talent Acquisition team, focusing on advanced features and functionalities.
    Organize training workshops for hiring managers to ensure they are comfortable using Greenhouse for reviewing candidates, providing feedback, and making hiring decisions.
    Provide organization-wide training sessions to familiarize all employees with Greenhouse, if applicable.

    User Support and Troubleshooting:

    Establish a support system to address user queries and troubleshoot issues post-implementation.
    Provide ongoing support and additional training sessions as needed.

    Post-Implementation Review:

    Conduct a post-implementation review to evaluate the effectiveness of Greenhouse and the training provided for hiring manager, recruiters &.
    Gather feedback from users to identify any areas for improvement.
    Make necessary adjustments to the system configuration and training materials based on feedback.

    Deliverables:

    Project Plan with timelines, milestones, and assigned roles.
    Needs Assessment Report summarizing key requirements and insights. 
    Configured and Customized Greenhouse ATS tailored to the organization’s recruitment process and workflow of the process.
    Create a comprehensive plan to recognize and request activation of both current and new features as they are released in Greenhouse.
    Data Migration Report – Set up reports and ensure data integrity and accuracy.
    Training Materials including manuals, guides, videos, and FAQs.
    Training Sessions for different user groups with attendance records. (recruiters, hiring managers and strategic stakeholders
    Support System for addressing user queries and issues.
    Post-Implementation Review Report with feedback and recommendations.

    Consultant Qualifications:

    Proven recent experience in implementing Greenhouse ATS only. 
    Strong understanding of recruitment processes and best practices.
    Excellent project management and reporting skills.
    Ability to create and deliver effective training programs.
    Strong communication and interpersonal skills.

    Project Management and Communication:

    Weekly status updates meetings and progress reports to the project sponsor and key stakeholders.
    Weekly project meetings to review progress and address any issues.
    Clear communication channels for ongoing support and troubleshooting.
    Monday – Goals alignment for the week 
    Friday to get an update one what has been done and questions

    Timeline: (1 month)

    Project Planning and Kick-off: 
    Needs Assessment: 
    System Configuration and Customization: 
    Data Migration: 
    Pilot with the recruiter: 
    Training Development: 
    Training Delivery: 
    User Support and Troubleshooting: 
    Post-Implementation Review & Support

    Experience & Qualification:

    Experience 1-2 years experience using & implementing a greenhouse system in the current organization.
    Open to candidates from different locations (Africa, Europe, US)

    Apply via :

    boards.greenhouse.io

  • Field Officer/Survey Associate

    Field Officer/Survey Associate

    Position Overview

    Educate! is seeking a driven, organized, and collaborative Field Officer with outstanding data collection, people management, and communication skills to support data collection and management of evaluation projects in its Kenya office. The Field Officer will be responsible for supervising data collection teams. He/she has direct contact with enumerators across multiple sites and is responsible to provide support to the enumerators as well as the Evaluation team to ensure that the field survey activities are implemented with efficiency. In ten years of operating in East Africa, one of Educate!’s differentiating factors has been our commitment to impact evaluation and learning, and we believe that continuing to invest in research & development is a key component of continued growth and innovation. As Field Officer, you’ll work closely with our Senior Evaluation Associates and Evaluation Specialists, as well as with our programs, design, and innovation teams, to implement our evaluation activities in Kenya.

    The right person for this role will:

    Have at least 1 year of work experience and a bachelor’s degree in a field like economics, M&E, research methods, public policy or a social science.
    Be an ultra-organized and self-motivated planner, capable of keeping multiple balls in the air with limited supervision, and a collaborative team player who can build relationships with a diverse range of stakeholders and engage team members over whom you won’t have direct authority.
    Be fluent in Microsoft Excel and any mobile data collection platform (e.g. surveyCTO, ODK etc.) and bring strong skills in research and large-scale data collection.

    Performance Objectives
    Enumerator management

    Lead and manage teams of enumerators, providing guidance, support, and supervision to ensure the successful implementation of the data collection at hand.
    Maintain a database of enumerators, coordinating recruitment, documenting performance across multiple rounds of data collection and updating the database accordingly
    Manage large qualitative and quantitative data collection, including training and supervising teams of enumerators or Educate! staff

    Field survey planning

    Work with Sr. Evaluation Associate and other team members to prepare various requisitions related to data collection and field team management
    Identify and assess potential risks associated with field data collection and enumerator management. Develop and implement risk mitigation strategies to minimize the impact on product evaluations.

    Survey management

    Oversee and coordinate data collection activities in the field, ensuring that data is collected accurately, consistently, and in accordance with product evaluation requirements.
    Communicate regularly with the Evaluation team and leadership Provide updates on data collection progress, challenges, and achievements.
    Address challenges and unexpected issues that arise during data collection Implement effective solutions to ensure project goals are met.
    Uphold ethical standards in data collection

    Support to Evaluation Associates

    Support the development of survey tools e.g. Focus Group Discussion guides, structured questionnaires, Key Informant Interviews guides, Observation tools etc.
    Support survey programming on mobile data collection platforms e.g. surveyCTO, google forms, Open Data Kit (ODK)
    Support data quality assessment and preliminary analysis as necessary. This is an area that the Field Officer can grow into

    Qualifications

    Bachelor’s degree in economics, statistics, public policy, M&E, or other social science
    Minimum of 1-2 years work experience including internships and fellowships
    Experience working in a similar role is required. This may include experience in field operations, data collection, project management, or related areas.
    Ability to lead and manage a team of enumerators, provide guidance, and ensure the successful execution of field data collection
    Fluent in Excel, PowerPoint, mobile data collection tools e.g. ODK or surveyCTO
    Self-motivated, highly organized, and meticulous with a strong commitment to rigor. Capable of identifying and addressing challenges that may arise during data collection. Skilled in building and maintaining positive relationships with team members, stakeholders, and community members.
    Passionate about working with youth to promote entrepreneurship, adept at thriving in diverse, multicultural environments, proactive and well-organized to meet deadlines, confident, quick to adapt, and open to learning.
    Ability to adapt to changing circumstances and unforeseen challenges, with excellent interpersonal, verbal, and written communication skills in both Swahili and English.
    Willing to travel frequently and/or for significant time periods within product operation sites in Kenya, with up to 25% of time spent outside of the main duty station
    Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more about Educate!’s culture here.

    Terms

    The position will be based in Nairobi with frequent travel within program implementation sites
    Compensation will be competitive and based on experience.
    The position reports to the Evaluation Specialist.
    Shortlisting and interviews will be on a rolling basis with a goal to fill the position as soon as possible.

    Apply via :

    boards.greenhouse.io

  • Field Operations Manager – Kenya

    Field Operations Manager – Kenya

    Performance Objectives
    Logistics and field systems Development (30%)

    Map out and oversee the end-to-end field logistics workflows and co-build with the MD the systems that enable last-mile distribution of program materials.
    Coordinate with the MD, Director of Program Implementation, Program Managers and country operations to identify gaps, challenges and solutions within the OoSY(Out of School Youth) field operations with the goal of creating a cost-effective operating strategies to address such challenges
    Lead the development of the field operations road maps and share them with the program teams and the Managing Director.
    Lead research on areas of expansion and possible general and unique challenges to solve in new markets
    Lead the process of scouting for training locations and build a framework or criteria for training locations. Research on possible challenges of training sites acquisition and how to navigate through these challenges at scale
    Collaborate with program managers in facilitating efficient and cost effective field training logistics including people travels.
    Lead the process of systems and processes standardization to ensure level ground in application of our policies, procedures and systems across all areas of operations.

    Field Operations team leadership & Performance Management (30%)

    Constantly review the team capacity in collaboration with the Managing Director and plan for immediate and long term field operations staffing and capacity building needs.
    Manage the team to achieve the set goals and objectives and maintain overall oversight of work allocation
    Establish and maintain a strong, positive and engaged team and establish a culture of continuous learning. Promote Educate!’s cultural tenets within the team.
    Develop field operations manuals and handbooks and train staff on their use
    Work closely with the HR on hiring of new team members and participate in the hiring process where needed
    Lead interdepartmental collaborative meetings to understand changes in the programs and use this information to inform field operations priorities. Represent field operations in inter-departmental and strategic meetings

    Field Procurement Planning (30%)

    Co-plan with the country operations and execute field procurement plans to ensure that all programs procurement support and delivery is a top priority
    Uphold the procurement policy and strategy and promote the culture of cost consciousness and prudence in resource utilization.
    Ensure that the field procurement processes are complete, accurate, documented and in compliance with relevant laws and Educate! Policies
    Ensure that vendor files and documentation is complete with all relevant information and submitted to the country operations per the procedure
    Create a collaborative environment with the program teams, country operations and design team that enables joint planning to drive efficiency within field operations.
    Anticipate and plan for field procurement needs, create systems and workflows that effectively track key milestones and deliverables.

    Field Operations Budgeting and budget Management (10%)

    Lead the Quarterly and annual field operations budgeting process and present the budgets to the Managing Director for joint review before approval
    Lead the budget utilization review for the field operations through the monthly and quarterly Budget versus Actual (BvA) process.
    Co-create the monthly and quarterly operations goals as well as annual operations work plans and performance objectives.
    Track field operations budget utilization and ensure 100% fidelity to the set budgets. Approve all field operations budgets and ensure that all the expenditure approvals are aligned with the approved quarterly and annual budgets.
    Flag potential budgets overspend and initiate the process of getting additional budget through a budget memo process
    Ensure that the budgeting process and budget utilization is in sync with the Educate!’s budgeting philosophy and promotes the culture of cost consciousness.
    Ensure full compliance to finance processes relating to field operations. This could include but not limited to payment, reporting, Mobile Money use, systems audits, requisitions, accountabilities, approvals, and Common Cost sheet

    Qualifications And Requirements

    Experience working in a company or organization that has experienced growth – adopting new systems and structures as part of the growth.
    Experience managing medium operational teams and balancing multiple priorities
    Comfortable working with data, numbers, Google sheets, dashboards and reports with basic budget management experience
    Strong orientation to team culture and cross-functional work.
    Minimum of a Bachelor’s degree, 5 years of work experience, with 3+ years of management and/or leadership experience
    This role is open to Kenyan nationals only and requires 40% field travels

    Apply via :

    boards.greenhouse.io

  • Head of People Operations

    Head of People Operations

    The role will be a mixture of:

    Maintaining core functions and improving existing systems (50%)

    Tech platforms we currently use are: BambooHR, CultureAmp, and Greenhouse ATS

    Building new systems that don’t exist yet (50%)

    This role will encounter systems, programs and initiatives that have been in place for a while. Applicants should be skilled at quickly onboarding and executing them, as well as identifying opportunities for further improvement that have the greatest impact. Responsibilities include assessing and identifying opportunities to improve People programs and services by leveraging technology and implementing process improvements. This role is responsible for overarching policies, compensation and benefits, and the systems and technology for the People Team.
    Maintaining Core Functions & Improving Existing Systems (50%)

    Support HR Managers as the point of contact for implementation and problem solving issues regarding:

    Maintaining accurate records of all team members.
    Leading the process with contract renewals.
    Assist with onboarding and offboarding processes.

    Collaboratively with the Head of People Programs and Engagement, identify and implement systems improvements supporting existing programs including:

    Onboarding and offboarding
    Professional growth and development
    360 Feedback
    Promotion application and approval process
    Engagement survey

    Lead HRIS systems improvements (BambooHR) to ensure accurate and timely updates to employee records. Help us get the most out of the platform to gain efficiencies to support our team growth.
    Maintain updated employee and organizational policies, ensuring compliance with legal requirements in all countries of operation (i.e. benefit and payroll enrollments, mid-year changes, salary amendments, promotions, relocations, parental leaves, absences).
    Ownership over the compensation and benefits processes, including the management and application of salary scales, conducting compensation surveys, market and peer data research and upholding our compensation philosophies.

    Building new systems that don’t exist yet (50%)

    Collaboratively with the Head of People Programs and Engagement, build systems and processes to deliver on new people programs, including:

    Employee performance monitoring and career progression
    Learning and development
    Other strategic programs identified

    Lead the creation of a Regional Employee Handbook for East Africa as an important project supporting new country expansion.
    Unlock data-driven insights throughout People Operations to inform decision-making and efficiency gains. Maintain awareness or propose future analytic needs and ensure basic data integrity steps are built into processes.
    Contribute to the continuous improvement of HR/People processes using technology.
    Collaborate with stakeholders and cross-functional partner teams in building out People technology, processes, and operational capabilities globally.

    Qualifications

    Excellent interpersonal and communication skills and the ability to work effectively in a multicultural environment.
    At least 6 years of experience working in an administrative function, with 4 of those being in an People/HR operational role.
    Extremely organized and able to thrive in a fast-paced, ever-changing environment, juggling multiple competing priorities and responsibilities.
    Adaptive and able to quickly switch or entirely change activities to meet team needs.
    Very high attention to detail.
    Exceptional judgment in maintaining confidentiality of employee and candidate information.
    Have a clear and confident communication style to manage stakeholder expectations and to bring stakeholders along in changes to processes and adapt to new systems.
    Ability to pick up new software and tools with ease.
    Must be curious and seek to learn and improve while also simultaneously proactive and solutions oriented.
    Aligned with our Five Cultural Tenets (see What is Educate! About? below) and learn more by looking at Educate!’s culture deck here.

    Apply via :

    boards.greenhouse.io

  • Director of Program Implementation – Oosy, SkillUp – Kenya

    Director of Program Implementation – Oosy, SkillUp – Kenya

    Performance Objectives
    Program management and Implementation Strategy (40%)

    Co-design a recruitment strategy to reach thousands of Out-of-School Youth in multiple counties
    Lead the co-creation of a scalable delivery model and expansion strategies for new counties with Impact Unit leaders and frontline teams.
    Experiment with implementation strategies that unlock breakthrough ideas around recruitment, delivery and community partnerships that enhance the org Brand
    Manage the program and take full ownership of driving the impact goals, delivery KPIs and the youth experience.
    Drive broad alignment with other relevant leaders to ensure that both internal and Payer program commitments are met while flagging any potential misalignments or need for trade-offs
    Co-create and track stage and Quarterly goals and objectives with Impact unit leaders and program managers and lead alignment with other functional leaders where necessary
    Create a data driven culture for program management, ensure all decisions are backed by data and all the teams have clear data visibility and are empowered to use data in their day-to-day work

    Team culture & Leadership (25%)

    Establish, monitor and reinforce systems and structures that build a high-performing and culturally aligned team.
    Manage the Program management team to achieve program objectives, build strong frontline teams and training the managers to strengthen their leadership capabilities
    Serve as a coach and mentor to staff empowering the team to achieve exceptional results
    Build Leadership Mindset and brand ambassadors among program teams from top to bottom including contractors.
    Model and establish initiatives that promote Educate!’s cultural tenets. Establish a mentor-centered management culture. Ensure honesty, integrity, and professionalism of teams.
    Establish and cascade a culture that places premium on respect, collaboration and inclusivity while continuously ensuring that the team is operating in a psychologically safe environment.
    Create team growth management strategy and maintain a healthy talent pipelining within the program
    Conduct 3 tier management by observing the Program Officers, trainers and other field teams in their role and offering insights on improvements and growth

    Collaboration & System Development (20%)

    Oversee the development of Program Management standards, systems and management tools that support the product at scale.
    Co-develop Program procedures and handbooks while building effective communication channels across programs and operations teams.
    Identify areas that need new systems, co-create with the team & improve on already existing systems
    Collaborate with performance metrics, Product Design, Performance Metrics, and Tech to close gaps in strategy and implementation. This can be through but not limited to implementing the rapid assessment process for agile learning
    Create and update the departmental sprint plans and manage the learning process through sprint calls to ensure teams know what has been learnt, and how it has been learnt and make recommendations.
    Partner with Performance Metrics to build end-to-end product dashboards and oversee information management systems (M&E and programs) and adapt as necessary to receive timely and accurate data.

    Financial Oversight (15%)

    Co-develop and take full ownership of program budgets and ensure that this is aligned to the product stage strategy that optimizes for cost and strategic alignment to the Educate!’s budgeting philosophy
    Manage the Cost Per Youth in the planning cycle, share proposals that bring the biggest product cost drivers down to the Managing Director
    Instill a culture of cost-effectiveness and cost-consciousness and always think about scalable costs as teams develop budgets and proposals.
    Co- develop and review annual and quarterly program budgets and review Budget vs Actual with the Program managers and ensure that the budget spend is within the approved threshold.
    Work with the program manager on the strategy to uncover issues of fraud and/or misuse of funds. Ensure all members of the programs management team uphold policies and procedures in instances of fraud or misuse of funds.

    Qualifications

    Looking for a steady highly organized strategic thinker & operational planner and an implementation superstar with at least 5 years of experience owning and managing programs while building/improving necessary processes/systems
    Experience working in the youth space or entrepreneurship-related programs at a start-up or social enterprise is preferred.
    Managed a diverse team for at least 3 years building a culture for high-performing teams. Can thrive in a very agile/ adaptive environment.
    Passionate about Out-of-School youth and obsession with frontline teams
    Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

    Apply via :

    boards.greenhouse.io

  • Head of Partnership Engagement Head of Relationship Management Head of Business Development

    Performance Objectives
    Relationship Management

    Manage Key relationships with both existing and potential funders.
    Work within the Educate! Relationship management framework to both own independent relationships and drive forward key relationships owned by the CEO.
    Learns and is accountable for the Educate way of relationship management, with a focus on:

    Responsiveness: Always respond to any message or request within 24 hours (and ideally within 4-6 hours if it’s within business day) – even if just to say when you’ll have an update. Always confirm that you’re working on it for things that might take longer.
    Proactive, frequent, and strategic communications: Generally, we want to have a personalized interaction of some type with all live relationships at least once a quarter. The time when someone receives your communication matters (best between 11 am Monday and 4 pm Thursday), use the “schedule to send” feature!
    Strategic prep for meetings: We never go into our funder interactions cold, we always have a strategy and a good prep document. Every interaction meaningfully moves forward our relationship in a specific way.
    Prompt follow up: After any interaction, follow up within 24 hours, and sooner if possible (ideally immediately).
    Effective record-keeping: Take notes during or immediately after interactions, and make sure these notes are sent and stored in Salesforce (ideally within 24 hours). Hone in on what’s truly the most important to remember.

    Representing Educate! Externally

    Own relationships with important funders and payers; support the CEO in meetings and relationships with the highest-level staff
    Speak on panels or at conferences about Educate!’s work.
    Network and build relationships at conferences and events, with excellent follow-up that ensures movement into active relationships.
    Identify new funding opportunities through calls for proposals and building a network of contacts at key funders.
    Build a reputation as a thought partner and advisor to potential partners and relevant institutions.
    Understand the inner workings of partner organizations and identify changes in strategy and new opportunities.

    Operationalize Agreements

    Collaborate with internal teams to understand the requirements and expectations of funders.
    Coordinate the implementation of agreements, ensuring compliance with funder requirements and internal policies.
    Monitor and track progress against agreement milestones and deliverables.
    Provide regular updates to funders on project status, including financial reporting and impact assessments.
    Identify and address any issues or challenges that may arise during the implementation of agreements.
    Support the development of funding proposals and reports to funder

    Qualifications

    A minimum of 5-7 years total work experience, with increasing responsibility and independence
    Ability to develop and implement strategic partnership and fundraising plans that align with the organization’s goals and objectives.
    Relationship Building: Strong interpersonal skills and the ability to build and maintain relationships with a wide range of stakeholders, including donors, partners, and colleagues.
    Comfortable working with a remote team and partners
    A well-honed sense of professional judgment, integrity, and accountability: You’ll be responsible for some of our most mission-critical workflows, a dynamic team, and some of our most valuable and sensitive relationships.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Education Systems Solutions -Product Strategist

    Education Systems Solutions -Product Strategist

    As a Strategist you may work on early stage and mature programs looking to scale and will need to apply your skills and expertise to managing the different needs of each. You will work with the Group Strategists to lead initiatives that may be cross-cutting at a secondary school level, or have a subject specific focus that enable us to meet our student experience benchmark.
    We have already partnered with governments in Rwanda and Kenya to support curriculum reforms through our education system solutions, and results from a rigorous impact evaluation have shown that our cost-effective solutions create a real impact on youth through national education systems. The Strategist will work closely with the Group Strategist Scale and Sustainability, our government advocacy experts, and our programs teams in our countries of operation continue developing program models that support long-term changes to education systems and meaningful, sustainable curriculum reforms.

    The right person for this role will:

    Have experience in adult learning theory, behavioural change and systems change theories to guide the design process
    Have strong strategic communication and collaboration skills
    Have a track record in driving behaviour change programs with strong data-driven decision making abilities and a strong focus on driving positive learning outcomes.
    Experience running experiments, product development processes, or human-centered design processes is a plus.
    Have a genuine passion for working within both government education systems and youth to create a broad and sustainable impact on youth.

    Performance Objectives
    Strategic product vision and roadmap development

    Collaborate with the Group Strategist to define a clear product vision and roadmap.
    Integrate cross-functional team insights into the product strategy.
    Ensure the product vision addresses the users’ most significant problems.
    Connect the product work with broader organizational goals.

    Effective communication and coordination

    Communicate product vision, strategy, and updates clearly to stakeholders.
    Facilitate alignment between product strategy and program/operations leads.
    Conduct product retrospectives to evaluate strategy success and identify improvement areas.
    Lead cross-functional teams in productive strategy retreats and development activities.

    Learning design and user-centric approach

    Apply adult learning and systems change theories in product design.
    Keep user experience central in product, program, and operations strategies.
    Establish feedback loops with end-users for continuous product improvement.
    Collaborate with teams to emphasize user focus in all product aspects.

    Evidence-driven design and research

    Use internal evidence to create actionable insights for product development.
    Design and implement experiments for testing innovative ideas.
    Work with performance metrics and evaluation teams for evidence collection and learning question articulation.
    Emphasize an iterative and evidence-driven approach in product development.

    Translating strategy to execution and advocacy

    Set clear design parameters for scalability and sustainability.
    Review and align micro-designs with strategic objectives.
    Offer feedback for improvement in micro-designs to maintain strategic alignment.
    Coordinate product strategy check-ins for effective development.
    Develop products aligning with government interests and policies.
    Guide advocacy efforts to enhance organizational goals and interests.

    Characteristics and traits

    Strategic Thinking: Ability to envision the big picture, plan long-term strategies, and anticipate future challenges and opportunities.
    Leadership Skills: Strong leadership qualities are crucial, including the ability to inspire, motivate, and guide cross-functional teams towards a common vision.
    Communication Skills: Excellent verbal and written communication skills are necessary for articulating the product vision, strategy, and goals clearly to stakeholders at all levels.
    Problem-Solving Ability: Adept at identifying problems, analyzing complex situations, and devising effective solutions, particularly in addressing user needs and aligning product goals with organizational objectives.
    Collaborative Nature: Must excel in working collaboratively with diverse teams, fostering an environment of cooperation and mutual respect, and effectively managing stakeholder relationships.
    Adaptability and Resilience: Capable of adapting to changing circumstances, resilient in the face of setbacks, and flexible in approach to meet evolving project demands and market conditions.

    Qualifications And Profile

    Bachelor’s degree in a relevant field (e.g., education).
    Proven experience in product leadership, strategy development, and user-centered design preferred
    Strong understanding of organizational goals and the ability to connect them to product strategies.
    Excellent communication and collaboration skills to facilitate dialogue and ensure alignment across teams.
    Experience coordinating product development stages and conducting retrospectives.
    Knowledge of user research methodologies and the ability to apply them effectively.
    Strong analytical and problem-solving abilities.
    Proficient in documenting processes and utilizing organizational tools for systematic organization.
    Passion for Educate!’s mission is a must. We value diverse perspectives and encourage applications from people with a variety of backgrounds.
    Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

    Apply via :

    boards.greenhouse.io

  • Deputy Regional Director of Partnerships

    Deputy Regional Director of Partnerships

    The Deputy Regional Director of Partnerships will support Educate!’s external-facing work in Kenya, Tanzania and any other country as need arises. This role will manage key partnerships through directly representing the organization to key decision-makers at the Ministry of Education and its affiliated agencies across the region. The Deputy Regional Director of Partnerships will work hand-in-hand with the Group Strategist-Policy and Partnerships on the advocacy agenda as it relates to product strategy in order to successfully deliver on that agenda. The Deputy Regional Director of Partnerships reports to the Regional Director of Partnerships.
    Additionally, the Deputy Regional Director of Partnerships in collaboration with the Regional Director of Partnerships will play a meaningful role in setting long-term strategies for how Educate! drives system-level solutions across all countries of operation and finally, this role will strengthen the organization’s overall brand by working with the Director of Communications on communication strategy, as well as represent the organization to partners and at conferences.

    Performance Objectives
    Early markets (Kenya or Tanzania) Policy & Partnership Strategy & Culture (40%)

    In partnership with the Regional Director of Partnerships oversee strategic planning for early markets (currently Kenya or Tanzania) against 3-year strategy
    As a senior leader of the team, collaborate with other team leaders to communicate and promote organizational culture and values
    Proactively communicate advocacy successes and challenges, and communicate progress against OKRs (Objectives and Key Results) across the organization through leadership calls, retreats, and other forums as needed.
    Work with the Regional P&P senior leadership to ensure strategic alignment between country product, advocacy and market growth strategies
    Overseeing and progressing partnership and advocacy goals, including creation of co-design materials and use of Educate!’s government sales process (the “DQ process”) to manage complex sales.

    Regional Team Capacity Building 20%

    Coach and train other E! staff on E!’s government engagement strategy (our DQ and complex sales approach) and design activities and structures to promote our team’s understanding of government policies
    Provide local insights to ensure teams in Kenya and Tanzania have effective DQ processes and progress through each step.
    Coach and manage ESS regional advocacy team members, as directed by the Regional Director of Partnerships
    Liaising with Group Strategist P&P to set standards and protocols for advocacy and partnerships work
    Work with the Regional Director of Partnerships to lead the development of documentation and systems to track partnership engagements, to enable high performing remote team collaboration for strategic relationship management

    Expansion Strategy 20%

    Strategy: In collaboration with the Regional Director of Partnerships set a roadmap for expansion into new countries and deploy team and resources towards key milestones.
    Networks: Source leads and open up networks. Lead scoping initiatives and partnership building within countries of operation

    Regional Stakeholder and Policy Mapping – 20%

    Stakeholder Mapping: Support ESS leadership teams map influencers and create plans to build champions and coalitions across ESS countries.
    External Representation: Represent the organization as and when required at conferences, events, and other network building opportunities.
    Policy Analysis: Analyze education policies from a variety of contexts to find opportunities to align product strategy with government interests.
    Funding opportunities: Engage with in-country payers around funding opportunities
    Pitch Materials: Help create Educate! partnership proposal materials in line with government priorities and E!’s technical standards and co-design approaches (pitch decks, concept notes, etc.)

    Qualifications

    Experience in program development – either program, (user) experience or education design- or research & development for program development
    Knowledge and experience in designing and implementing behavioral change
    Understanding and application of human-centered or iterative design approaches
    Engaging and interactive communicator with a passion for coaching team members
    A strategic thinker, Collaborative, data-oriented approach to problem-solving
    Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

    Apply via :

    boards.greenhouse.io