Website: Website https://www.ericsson.com/
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Operation Support Engineer
About this opportunity We are now looking for an Operation Support Engineer who will be responsible for the coordination, management, execution, and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to…
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Contracts Hub Head CU MEA & CU CEA
About this opportunity We are now looking for a Contract Hub Head that will be responsible for heading up 2 CUs (Customer Unit), contract managers teams alongside managing customer accounts, contract negotiations from pre-sale to post sale. The role will require senior expertise in drafting contractual commercial terms and conditions, will be an expert…
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Head of OSS-BSS CU Central & Eastern Africa
What you will do: Senior People & Delivery Manager leading a team of Delivery Managers, Program Directors, Project Managers, Lead Solution Architects, Solution Integrators and Operations professionals focusing on the CU Dimension (Presales and Delivery) Act as CU partner with full accountability on Solutioning Quality for the BOS Opportunities in the CU and with full…
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CS Core Support Engineer
What you will do Handle customer issues as dedicated support, 24×7 Handle Software Update Management (SUM), Load IPA/EPA/EP packages on Ericsson Core nodes Mentor Remote Service Gateway (RSG) Drive CSR (Contract Fulfillments Responsible) review meetings with SDM Perform preventive maintenance. Lead technical issues and conduct Root Cause Analysis for emergency avoidance and network stability. You will…
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Charging Support Engineer
About this Opportunity We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically…
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Real Estate Business Partner -CU WAM
Ericsson Real Estate (RE) mission: We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience. Global Workplace Operations (GWO) is accountable for the execution…
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Support and Repair Solution Architect
About this opportunity We are the Customer Support IP, Core and Cloud team. We work with the latest telecommunication products e.g. 5G Core to provide a world class after sales support service to our customers in Middle East and Africa. We combine the knowledge of our experts with artificial intelligence, machine learning, and analytics to…
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Head of Customer Unit SEA MS IT Chief Operating Officer
What you will do: Main CU partner for all BOS Pre-Sale, Solutioning and Delivery working closely with CU SEA CSS Head and their teams (Head of Service Deliveries, Domain Sales Managers), CSS Operations and act as a single point of accountability for SL BOS within CU. Senior People Manager leading a direct team of Delivery…
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Talent Development Manager
About This Opportunity We are looking for a Talent Development Manager to support the Talent Management needs of MMEA. In collaboration with the MMEA Head of Talent, this role will contribute to defining strategy and its execution within MMEA working in close collaboration and partnership with key stakeholder groups (MMEA People Function (HR), other SME…
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Ran Domain Manager Head of Customer Unit SEA MS IT Chief Operating Officer Talent Development Manager
About this opportunity We are the Customer Support NTO, RAN, OSS and Transport team. We provide a world class after sales support service to our customers in Middle East and Africa. We combine the knowledge of our local and Global experts in latest RAN, OSS, and Transport to provide our customer the support needed to…