Website: Website https://www.ecobank.com
-
Card Operations Officer – Dispute Management Card Operations Officer – Merchant Acquiring Card Operations Officer – Settlement & Clearing
Job Description Process card dispute related inquiries by email, mail, or telephone. Provide direction and instruction for card dispute related inquiries from internal and external members and provide timely resolutions. Prepare working card dispute files and ensure all required documentation is included and complete. Process member adjustments within regulatory timeframes. Review dispute related reports to…
-
FX Trader
KEY RESPONSIBILITIES POSITION MANAGEMENT To ensure that the Group’s approved NOP and regulatory NOPs are adhered to. To ensure trading is restricted to approved currencies, tenor and products Ensure that trading is professionally conducted Ensure Stopped loss and profit taking levels are adhered to. Develop platform to build client relations and coordinate customer relationships in…
-
Head Compliance
Job Description KEY RESPONSIBILITIES Provide advice on laws, regulations to the bank and ensure its compliance with the related requirements. Adhere to the Compliance Charter. Implement the Group Compliance Manual and adapt it to local risks and legal and regulatory requirements. Ensure that Compliance Manual is available to all Staff and its requirements…
-
Acquiring Manager
KEY RESPONSIBILITIES BUSINESS AND FINANCIAL PERFORMANCE Responsible for end-to-end merchant lifecycle – planning, execution and delivery of relevant digital solutions to merchants including EcobankPay, Web and POS, to improve customer experience and grow revenue Ensure pricing and contracts with Merchants are in line with Group Policy. Work with business and product managers to deliver the…
-
Relationship Manager EKE CMD 001 Branch Manager EKE CMD 001 Relationship Manager, Local NGOs & Public Sector Relationship Manager, Local Corporates Receivables Product Manager
KEY RESPONSIBILITIES SALES AND MARKETING MANAGEMENT Put in place annually, an approved target market document with complete information on customer segmentation, target names, products, services, revenues and profitability. Deliver set targets for deposits, risk assets, transactions and revenue and the effective management of clients. Target assigned customer segments within allocated time and call frequency to…
-
Local Account Manager FI/IO EKE CBD 998
Job Description KEY RESPONSIBILITIES: SALES AND RELATIONSHIP MANAGEMENT Manage the FIIO relationships to ensure business revenue for the Ecobank Kenya business. Manage International Correspondent Banks and Regional Banks relationship that provide services in East Africa including Citibank, Commerze Bank, Standard Chartered Bank amongst others, regularly engaging at a Senior level for regional solutions for Ecobank…
-
Head of Strategy, Transformation & Cluster CFO (East Africa Cluster)
JOB PURPOSE The role is responsible for driving financial excellence, strategic planning, and leading transformation initiatives within EAC Cluster. This role is crucial to the organization as it encompasses the responsibilities of driving strategic initiatives, overseeing transformation efforts, and ensuring financial excellence across the cluster. The successful candidate will play a critical role in shaping…
-
FX Trader
KEY RESPONSIBILITIES POSITION MANAGEMENT To ensure that the Group’s approved NOP and regulatory NOPs are adhered to. To ensure trading is restricted to approved currencies, tenor and products Ensure that trading is professionally conducted Ensure Stopped loss and profit taking levels are adhered to. Develop platform to build client relations and coordinate customer relationships in…
-
Head Compliance
Job Description KEY RESPONSIBILITIES Provide advice on laws, regulations to the bank and ensure its compliance with the related requirements. Adhere to the Compliance Charter. Implement the Group Compliance Manual and adapt it to local risks and legal and regulatory requirements. Ensure that Compliance Manual is available to all Staff and its requirements…
-
Acquiring Manager
KEY RESPONSIBILITIES BUSINESS AND FINANCIAL PERFORMANCE Responsible for end-to-end merchant lifecycle – planning, execution and delivery of relevant digital solutions to merchants including EcobankPay, Web and POS, to improve customer experience and grow revenue Ensure pricing and contracts with Merchants are in line with Group Policy. Work with business and product managers to deliver the…