Website: Website https://www.echomobile.org
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Customer Support Associate
Detailed Responsibilities User support Handle incoming support requests from Echo Mobile users. These requests are made via live in platform chat, email and phone during business hours. Monitor and reach target average time to reply, average resolution time, and other key metrics that drive the Echo Mobile SLA. Guide users on how to discover and…
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Lead Software Developer
About the role We build using Python and Go, using AppEngine and Cloud Run and other serverless technologies on the Google Cloud Platform, with React and Javascript on the front-end. We closely track new design and implementation practices and tools. Most importantly, we love to experiment with new technologies. One of our targets for the…
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Business Development Manager
About the job Responsibilities Reporting to the CEO, the Business Development Manager is responsible for advising, co-developing, and executing Echo’s overall business development and growth strategy. Lead Generation and Strategy Generate new leads and maintain a healthy pipeline through smart targeting, cold calling, networking, collecting referrals, building partnerships, digital marketing, and other means. Track market…
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Lead Developer – backend Senior Developer – frontend
About the role We are looking for an experienced and energetic lead developer to drive forward the growth of the Echo platform, with a focus on coaching/mentoring and leading the dev team, backend development, architecture and planning. The position reports to the CEO and there is potential for the right candidate to move up to…
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Sales Lead
Job description This role is critical in helping Echo Mobile expand and grow and continue empowering organisations to make better and quicker decisions based on information rather than intuition. Are you a high performing sales professional who is passionate about sealing-the-deal and exceeding sales targets? Do you thrive in a high energy environment that allows…
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Senior Engineer
Job description Role This role sits within our growing, dynamic engineering team as we expand the capabilities and the usability of our products. We work across a diverse range of technologies. Our team enjoys a flexible work environment where productivity, creativity, and collaboration are thoroughly rewarded. We invest heavily in personal development: you will learn…
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Sales Lead
Job description This role is critical in helping Echo Mobile expand and grow and continue empowering organisations to make better and quicker decisions based on information rather than intuition. Are you a high performing sales professional who is passionate about sealing-the-deal and exceeding sales targets? Do you thrive in a high energy environment that allows…
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Senior Engineer
Job description Role This role sits within our growing, dynamic engineering team as we expand the capabilities and the usability of our products. We work across a diverse range of technologies. Our team enjoys a flexible work environment where productivity, creativity, and collaboration are thoroughly rewarded. We invest heavily in personal development: you will learn…
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User Support Specialist
Role Echo’s User Support Specialist plays the important role of working with clients to ensure a frictionless, consistent, and efficient user experience on the Echo Mobile platform. This involves assisting with training of new clients, troubleshooting with existing clients, and ensuring that all users are maximizing the value received by using the Echo platform. This…
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Technical Head of Product
Role This role is a senior management position within our growing, dynamic engineering team as we expand the capabilities and the usability of our product suite. The head of product sits with our management team and plays an active role in product and business strategy. A successful HOP will be on track for transition to…