Website: Website https://www.cytonn.com/

  • Client Services Internships 

Relationship Manager Marketing

    Client Services Internships Relationship Manager Marketing

    Responsibilities

    Effectively handle clients calls, queries and emails
    Identify and communicate ways of enhancing customers experience
    Clients complaints management
    Keep all relevant clients records and contact details
    Assist in the preparation for external and internal client related meetings
    Help administer the company’s databases with a focus on CRM (Customer Relationship Management)
    Build strong relationship management and integration with other business units across the company for efficient services delivery to clients
    Track pending clients’ paperwork; updating pending items to ensure all the necessary KYC documents are properly filed
    Acting as the lead in providing an integrated approach across different business units to ensure effective customer service
    Client profiling, segmentation and client database analytics
    Follow up on signing of Letter of offers, and sale agreements for our real estate clients
    Any other duties as may be assigned from time to time

    Requirements

    A Bachelor’s degree (second class honors – upper division) with a minimum of B+ in KCSE or equivalent
    Excellent analytical skills
    Ability to handle multiple tasks simultaneously with attention to details and follow-through
    Ability to carry out assigned projects to completion with minimal directions
    Effective communication skills
    Ability to synthesize information from multiple sources and distill the most important takeaways to guide next steps
    Strong IT skills will be an added advantage

    Learning Opportunities
    The interns will gain skils in

    Leadership
    Economic Analysis
    Market Reseach
    Client Retention Strategies
    Financial Modeling
    Sales and Marketing
    Automation

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  • Relationship Manager – Institutions 

Client Services Intern 

Development Manager – Re-Advertisement

    Relationship Manager – Institutions Client Services Intern Development Manager – Re-Advertisement

    The primary responsibility is to work alongside the Cytonn Fundraising Team, the Investment Team and Real Estate Team, to lead the efforts in coordinating investment relationships with pension funds, banks, SACCOs, endowment funds and other pools of capital with Cytonn’s alternative investment products.
    The position will afford the individual a unique opportunity to participate in both a strong incentive structure and a clear path to a fulfilling career in Relationship Management.
    Responsibilities

    Proactively develop business relationships and securie additional business opportunities with all local pools of capital, including pension funds, pension administrators, banks, SACCO’s, endowment funds, and other pools of capital
    Strengthen existing relationships with the local Institutions industry, understand their alternative investment needs, and match funds with Cytonn’s Alternative Investment products, among them private equity, real estate and structured products
    Lead a team that will attend prospect and client meetings to make presentations and understand requirements of various institutions, and relay feedback on the best investment offering
    Manage all relationships, including banks, SACCO’s, pension funds, endowment funds, and others, and ensure that all pools of capital have been contacted, follow-up is regular and efficient, all required documents have been provided, and all open discussions are closed out
    Identify opportunities for product development, and other product offerings that are in line with requirements of local institutions, and work with the Fundraising, Investment and Real Estate Teams to put together investment offerings and required documents for each set of investors
    Develop and recommend to the Management and Board Investment Committee long and short-term plans to achieve the company objectives and goals in local Institutions partnership
    Communicate information about alternative investment offerings and partnership areas to local Institutions through meetings, workshops, websites, social media, newsletters etc.
    Identify opportunities for product development, and other product offerings that best conform with requirements of pools of capital, such as RBA requirements
    Carry out training for local institutions (e.g. Pension Trustees, SACCO’s, etc.) on Cytonn Investments, Cytonn Real Estate, and alternative investments opportunities to promote partnerships and synergies
    Develop a strong team, through running an internship programme, and hiring experienced hires
    Any other duties as may be assigned from time to time

     
    Requirements

    At least 5 years’ experience in the local institutions industry. Experience in a bank, fund manager, or any such local institution focused on financial services will be an added advantage
    Must have achieved at least a B+ in KCSE or equivalent in high school
    An undergraduate degree with a minimum 2nd Class, Upper Division
    Ability to manage all stakeholders at all levels within an organisation
    Strong communication skills (both written and oral)
    Good sales, marketing, presentation and client services skills
    Strong organizational and time management skills -ability to adhere to deadlines, multi-task and be able to prioritize
    Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through
    Entrepreneurial spirit with demonstrated creativity & innovation in business
    Ability to learn quickly and manage workload in a demanding environment

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  • Sales and Distribution Unit Manager

    Sales and Distribution Unit Manager

    In order to better service our clients, we are looking for highly motivated, self-driven, team players to work on full time basis with the distribution team as unit managers. The Unit Manger will report to the Distribution Manager and work jointly with the Financial Advisors on strategic plans and initiatives to increase relationship productivity and develop proper contact networks within the channel partners. The candidate will serve as the relationship manager between the customer and other areas of the firm in resolving customer problems and meeting customer needs.
     
    Responsibility
    Proactively developing business relationships and securing additional business opportunities from both new and existing clients to meet the given sales targets
    Recruit, manage, support, coach, develop and evaluate a team of financial advisors
    Strengthen and expand client relationships by providing customized service and ensuring client expectations are exceeded
    Attend prospect and client meetings to make presentations and oversee follow up
    Identifying opportunities for product development, and other product offerings
     
    Any other duties as may be assigned from time to time
     
    Requirements
    KCSE grade B- and above
    Has an undergraduate degree with at least second class upper honors from a recognizable institution
    A minimum of 4 years’ experience in financial advisory
    Can effectively and efficiently manage a team of individuals with minimal supervision
    He/she should be detail oriented with good multi-tasking skills
    He/she should have excellent oral and written communication capabilities

  • Relationship Manager

    Relationship Manager

    Responsibility
    Mining, developing and maintaining valuable stakeholder relationships
    Developing and implementing Cytonn’s stakeholder engagement strategies and evaluating the effectiveness of these strategies
    Assisting business units to effectively consult and engage stakeholders on relevant projects
    Conducting stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction across the firm
    Managing stakeholder forums, meetings and special events
    Coordinating stakeholder contact through the implementation of a stakeholder contact management system
    Ensuring stakeholders are recognised as partners in the development and delivery of Cytonn’s strategic goals
    Advising senior management of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectively
    Ensuring Cytonn’s management and staff understand the value of, and are committed to the genuine participation of stakeholders in the development of products and services designed to meet stakeholder needs (customer-focus)
    Weekly progress reporting on all stakeholders’ matters, on a timely basis
    Performing other job-related duties as assigned
    Requirements
    At least three (3) years Corporate experience in stakeholder engagement/management, communications, consultation, or relevant field
    Tertiary qualifications in communications, public relations, or relevant field (desired)
    Highly developed relationship management skills
    Highly developed influencing and networking skills
    Understanding of issues, communication, and management of stakeholder concerns in a corporate context
    Outstanding interpersonal, presentation, verbal, and written communication skills
    High level project management skills
    Ability to work closely with and lead a team
    Proven skills in delighting and servicing stakeholders
    Strategic thinking capabilities to recognize relevant partnership opportunities
    Learning Opportunities
    1. Skill acquisition from different departments with Cytonn Real estate.
    2. Clear understanding of Real estate dynamics

  • Relationship Management Intern Quality Assurance/Control Intern

    Relationship Management Intern Quality Assurance/Control Intern

    Relationship Management Internship Responsibilities
    Developing and maintaining valuable stakeholder relationships
    Developing and implementing Cytonn’s stakeholder engagement strategies and evaluating the effectiveness of these strategies
    Assisting business units to effectively consult and engage stakeholders on relevant projects
    Conducting stakeholder satisfaction research projects, including developing and implementing strategies for continually improving stakeholder satisfaction across the firm
    Managing stakeholder forums, meetings and special events
    Coordinating stakeholder contact through the implementation of a stakeholder contact management system
    Ensuring stakeholders are recognized as partners in the development and delivery of Cytonn’s strategic goals
    Advising senior management of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectively
    Ensuring Cytonn’s management and staff understand the value of, and are committed to the genuine participation of stakeholders in the development of products and services designed to meet stakeholder needs (customer-focus)
    Weekly progress reporting on all stakeholders’ matters, on a timely basis
    Performing other job-related duties as assigned
    Requirements for the Relationship Management Internship
    A minimum qualification of a B+ in Kenya Certificate of Secondary Education (KCSE)
    An undergraduate with minimum qualification of a second class, upper division in communications, public relations, or relevant field (desired)
    Highly developed influencing skills
    Outstanding interpersonal, verbal, and written communication skills
    Project management skills
    Ability to work closely with a team
    Learning Opportunities
    Skill acquisition from different departments with Cytonn Real estate
    Clear understanding of real estate dynamics
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  • Legal and Compliance Officer Cytonn Independent Software Associate Office Assistant

    Legal and Compliance Officer Cytonn Independent Software Associate Office Assistant

    Responsibilities for the Legal & Compliance Officer Job
    Facilitating Legal Compliance supervision and assessment to ensure compliance with the Capital Markets Act, Retirement Benefits Act and subsequent regulations and on all facets of Law
    Co-coordinating investor administration including reviewing investor communication, keeping compliance registers, Know your Client ‘KYC’ files, etc
    Providing strategic legal advice to the business
    Facilitating Compliance Audits and developing Compliance checks on all facets of Law affecting the business and being the point of contact with the Capital Markets and Retirement Benefits Authority
    Developing elaborate anti-money laundering checks and procedures in line with the relevant legislation and ensuring strict adherence to the same
    Ensuring staff members conform to industry practices and professional standards in all activities, with specific practices and standards
    Investigating and resolving compliance issues, implementing procedures for monitoring compliance guidelines, maintaining files and databases of all records relating to compliance and risk
    Implement a risk-based compliance monitoring perational risk framework to enable senior management to effectively understand, manage, monitor, and mitigate the firm’s various compliance and regulatory risks
    Liaising with relevant departments where legal risks have been identified, to develop mitigating measures and implement remedial action
    Conducting legal risk analysis and provide legal support for new and ongoing investment funds
    Contract drafting, review, negotiation and management
    Managing external legal counsel and regulatory service providers
    Any other task that may be assigned from time to time
    Legal & Compliance Officer Job Requirements
    A Upper Second Bachelor of Laws degree (LL.B) from a recognized University
    Must have attained a B+ and above in O levels/ high school
    Be admitted as an advocate of the High Court of Kenya and possess a current practicing certificate
    Graduate degrees in finance, business administration, commerce, economics or equivalent shall also be considered; while professional qualifications such as CPA, CFA, CS or membership to a relevant professional body shall be considered to be an additional advantage to an applicant
    A minimum of three years of advocate post-admission, corporate and commercial law experience
    Creative, commercial legal thinking and appreciation of the business aspects in their application of the law
    Broad knowledge of principles, procedures, and best practices involving compliance, operations and general business record keeping
    Good understanding of risk management and ability to advice on global best practices
    Ability to pro-actively and creatively manage potential legal issues for regulated entities
    Excellent communication, influencing and interpersonal skills
    High levels of energy and enthusiasm and ability to work long hours and under pressure
    High integrity
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  • Facilitites & Properties Manager Finance Manager Quality Assurance Intern Facilities and Property Management Analyst Facilities and Property Management Associate

    Facilitites & Properties Manager Finance Manager Quality Assurance Intern Facilities and Property Management Analyst Facilities and Property Management Associate

    Facilitites & Properties Manager Job Responsibilities
    Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals
    Contracts with tenants by negotiating leases; collecting security deposit
    Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
    Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations and contracting with landscaping services
    Maintains building systems by contracting for maintenance services; supervising repairs
    Enforces occupancy policies and procedures by confronting violators
    ensuring that facilities meet government regulations and environmental, health and security standards
    supervising multi-disciplinary teams of staff including maintenance, grounds and custodial workers
    organising security and general administrative services
    investigating availability and suitability of options for new premises
    responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences
    Help in Concept development
    Any other duties as may be assigned from time to time
    Requirements for the Facilitites & Properties Manager Job
    Bachelor’s degree, a minimum of Second upper, or equivalent work experience in Facilities Management and property Management. A post graduate degree will be an added advantage
    Minimum of 5 years’ industry experience required either in the corporate environment, third party service provider or as a consultant
    Membership to a relevant professional body will be an added advantage.
    Strong communication skills (both written and oral)
    Good analytical and quantitative reasoning
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  • Internal Audit Manager Internal Audit Associate Clerk of Works Manager Human Resource Intern

    Internal Audit Manager Internal Audit Associate Clerk of Works Manager Human Resource Intern

    Internal Audit Manager Job Responsibilities
    Perform independent, objective assurance and consulting engagements designed to add value and improve Cytonn’s operations;
    Serves as the group’s Internal Audit Manager, performing professional internal audit work as a key component of the corporate governance structure;
    Directing a comprehensive audit program including performance, financial, and compliance audit of all Investment and Real Estate projects;
    Provide direction to the group’s management and staff on all audit matters;
    Provide direction and lead when necessary in the development of the annual audit plan;
    Maintain organizational and professional ethical standards and works independently with extensive latitude for initiative and independent judgment;
    Review and advise on the entire company’s risks management in consultation with the Company’s Risk Manager;
    Liaise with external auditors;
    Reporting on the Internal Audit findings to the management;
    Taking part in the planning, organizing, directing and monitoring of internal audit operations, including assisting in hiring, training and evaluating staff and taking corrective actions to address performance problems;
    Monitoring departmental budgets and development and documentation of departmental policies and procedures;
    Directing the identification and evaluation of the company’s risk areas and the development of the annual audit plan;
    Supervision of Internal Audit staff including reviewing work done;
    Communicating the results of audit and consulting projects via written reports and oral presentations to the Management and Board of Directors;
    Developing and maintaining productive client, staff, management, and Board relationships through individual contacts and group meetings;
    Pursuing professional development opportunities, including internal and external training and professional association memberships and share information gained with colleagues;
    Performing any other related work as assigned by the Management and/or the Board Audit, Risk and Compliance committee.
    Any other duties as may be assigned from time to time
    Requirements for the Internal Audit Manager Job
    Bachelor’s degree in B.Com or any other business related degree, with a minimum Second Upper degree class;
    Membership to professional bodies (ICPAK/IIA) highly desirable;
    Full professional qualification: Certified Public Accountant (CPA K) and/or Certified Internal Auditor (CIA) and/or ACCA;
    Minimum of B+ in KCSE;
    MBA or CISA will be added advantage;
    At least 7 years audit experience;
    Results oriented and ability to meet strict deadlines;
    Good analytical and problem solving skills;
    High level of independence and integrity;
    Excellent interpersonal and communication skills;
    Possess exemplary report writing skills.
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  • Cyber Security Engineering

    Cyber Security Engineering

    To manage our growing Technology needs, the firm is inviting applications from talented Cyber Security Engineers to join its competitive team of engineers in Cytonn Technologies.
    The successful candidate will have an opportunity to participate in our share ownership plan.
    Cyber Security Engineering Job Responsibilities
    Cyber Threat Engineer will work on all systems and/or projects within the organization responsible for providing Cyber Security Threat detection utilizing network and host based Computer Security tools, appliances and end point products
    Perform static code analysis (SCA) on applications to identify vulnerabilities and report to software engineers for fixing
    Set up and monitor applications for intrusion detection and protect applications against common vulnerabilities
    Secure application infrastructure (servers and databases) against intrusion, ensuring they’re regularly patched against known vulnerabilities
    Manage vulnerability reporting in all applications and systems, including open source software that the applications run on
    Perform analysis of all security systems log files, review and keep track of triggered events, research current and future cyber threats, reconcile correlated cyber security events, develop and modify new and current cyber security correlation rule sets, and operate security equipment and technology
    Document security incidents as identified in the incident response rules and escalate to management as required
    Monitor key security infrastructure elements, identify security events, perform analysis, and initiate response activities
    Perform packet analysis by identifying malformed packets and the payload of the packet
    Integrate security products, including designs for all organizational networks as well as designing, engineering, planning, integrating, configuring, testing and deploying
    Maintain system baselines and configuration management items, including security event monitoring “policies” in a manner determined by the program management
    Provide documentation and interaction with other analysts and Operations and Maintenance personnel to ensure a complete and functioning system that meets requirements
    Perform software testing (patches, other updates)
    Troubleshoot OSI layer and TCP/IP related problems
    Develop automation scripts to handle and track incidents.
    Any other duties as may be assigned from time to time
    Requirements for the Cyber Security Engineering Job
    Bachelor’s degree in Computer Science, Information Systems or specialized training/certification. Or equivalent work experience.
    Typically requires 1 or more year of related technical experience.
    Experience in application security, preferably a software security role
    Expertise with browser security controls (CSP, XFO, HSTS), web application security topics such as OWASP
    Top 10, and authentication infrastructure (SAML, OAUTH)
    Knowledgeable with back end security topics such as secret management and service authentication
    Experience building tools and processes to reliably identify security issues such as SQL injection, XSS, CSRF, and business logic flaws across large code bases
    Experience supporting a major system.
    Good understanding of IT and Risk Management Framework a plus. Certified Information Systems Security
    Professional (CISSP)
    Expert skills in data analysis and data mining.
    Must be well versed in Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks
    Experience leading teams
    Should be good in intrusion prevention and detection systems and configuring them in firewalls.
    Should be good in network design and development and network hardening to avert security threats.

  • Financial Planning & Analysis Financial Planning & Analysis Intern Software Engineering Intern Development Manager Director of Design & Development Distribution Manager Software Engineer Financial Planning & Analysis Associate

    Financial Planning & Analysis Financial Planning & Analysis Intern Software Engineering Intern Development Manager Director of Design & Development Distribution Manager Software Engineer Financial Planning & Analysis Associate

    The FP&A team as a whole has the responsibility for the Budget, Forecast and Plan for the Firm, the definition and implementation of KPIs and the monitoring, analysis and reporting of the Firm’s results versus these targets. The team has the mandate to provide key financial support to the business units and timely and insightful management reporting to the executive.
    Financial Planning & Analysis Job Responsibilities
    Working in partnership with the Financial Reporting and Business Unit teams ensure the successful and timely completion of the month end close process, and the accuracy and completeness of the results for the period
    Contribute to monthly reporting to the executive and to the board
    Develop, maintain and update financial models and reporting decks in MS excel and powerpoint
    Manage communication and relationship with key business partners
    Perform ad hoc reporting & performance analytics
    Support other Corporate Reporting
    Any other duties as may be assigned from time to time
    Requirements for the Financial Planning & Analysis Job
    Experience with budgeting, forecasting and variance analysis
    Excellent communication and reasoning skills
    Proactive, confident attitude with ability to work in a fast-paced environment and meet critical deadlines
    Good working knowledge of Excel, Powerpoint and other presentation/analysis applications
    Natural curiosity and desire to learn about all the aspects of the business and industry
    Statistical analysis is a plus
    Coding experience in any language is a plus
    Minimum education level requirements are B+ at KCSE (or equivalent) and 2nd Class Upper Division (or equivalent) at University
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