Website: Website https://www.britam.com

  • Administrative Assistant

    Administrative Assistant

    Job description
    Job purpose
    To role holder is responsible for ensuring the smooth running of the Britam Stores in accordance with the Administration Policies and Procedures manual.
    Key Responsibilities

    Maintain inventories at the levels set by the management ensuring optimal stock levels;
    Sustain efficient inventory management, raise purchase requisitions and assist user department(s) to order adequate merchandise and supplies;
    Maintain proper control of stocks in & out of the store;
    Maintain proper filling records of stores items;
    Maintain stock re-order levels;
    Accurately account for all transactions to and from the stores and reconcile the system quantity and physical stock counts;
    Prepare relevant inventory monthly reports for analysis;
    Identify stores inventory issues that arise with quick resolution to ensure organizational effectiveness;
    Receive and inspect all incoming materials and reconcile with the purchase orders (LPO’s), documents and tracks damages and discrepancies on orders received;
    Issue approved stores requisitions to departments and to branch network;
    Follow up of pending stores deliveries with Procurement Department to ensure no backorders;
    Ensure that all goods received agree with the purchase order specifications, quality and quantity;
    Participate in quarterly stock take of inventory, analyse the variances and report accordingly;
    Develop and foster good working relationships with vendors;
    Observe strict adherence to the company’s Administration processes and procedures manual; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Knowledge, Experience And Qualifications Required

    Bachelor’s degree in a business related field
    3 to 4 years’ experience in a similar role
    Knowledge of ERP (Oracle) system and/or experience would be an advantage
    Strong computer and business solutions software skills
    Strong analytical and problem solving skills

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Sales Assistant

    Sales Assistant

    Job description
    Job purpose
    The role holder will be responsible for supporting the General Manager to generate fast and synthesized information from sales team and also provide necessary support to the sales staff in the department. The role will report to the General Manager, Sales.
    Key Responsibilities

    Preparation of Management reports under direction of the GM-Country Sales;
    Collect and collate data in a manner that gives management information;
    Assist the Sales team in assembling of tender documents;
    Receive, verify, record and submit the agency application forms for approval from Branches
    Custodian of the Departmental documents including contracts with intermediaries, SLAs and official schemes including incentives
    Computing variable pay for sales staff per the criteria approved
    Keeping track on sales per team member;
    Receive and collate emerging issues from all stakeholders for the department;
    He/she will also be the custodian of all the sales reports for the department;
    Works with team members to optimize information and analytic usage to ensure report(s) developed are focused towards providing respective users with quick and actionable sales intelligence;
    Ensure that reports and analysis of the same are issued on a timely basis as per the agreed regularity through liaison with all relevant parties;
    Offer hands on system support to the Sales team.

    Knowledge, Experience And Qualifications Required

    Diploma in a Business related field;
    Possess good data analysis techniques;
    Certificate of proficiency in insurance or progress in ACII or AIIK;
    Be a team player and a fast learner;
    At least 2-3 years’ progressive work experience in data analysis within a business environment;
    Excellent interpersonal and communication skills;
    Proficiency in Computers packages especially word processing and spreadsheets.

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Senior Bi Developer 

Motor Assessor 

General Sales Assistant 

Internal Audit Managers

    Senior Bi Developer Motor Assessor General Sales Assistant Internal Audit Managers

    Job Details

    Work with other departments within the Group to identify requirements and develop solutions (database design, workflows, user/data interfaces, integrations);
    Design, develop and maintain an enterprise data warehouse and associated programs/ETLS to fulfil identified reporting needs of the organization;
    Design, development and 3rd line support of Business Intelligence applications through the entire process of user requirements analysis, design, development, implementation and maintenance;
    Responsible for the configuration and/or customization of BI and analytics systems to meet business requirements using various database and software tools Key responsibilities
    Configure and/or customize business applications to meet business requirements using various database and software tools;
    Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users;
    Enhance and create user and system documentation as needed;
    Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
    Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
    Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
    Capturing of business applications information needs and mapping of the same to the software and /or database components;
    Perform data modelling to analyze and specify data structures within an application system;
    Developing database objects and structures for data storage, retrieval and reporting according to specifications;
    Implementing and testing database design and functionality and tuning for performance;
    Research and provide input on design approach, performance and base functionality improvements for various procedures and applications; and
    Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business

    Job Qualifications 

    Degree in Computer Science or technical-related field
    Certification in Oracle Database Management System
    Certification in Oracle Business Intelligence (OBIEE)
    Certification in Oracle Data Integrator (ODI)
    4+ years’ experience in Oracle Business Intelligence (OBIEE)
    4+ years’ experience working with Oracle Database
    4+ years development experience with any modern programming tools/Platforms e.g. .NET, Java, Ruby, PHP

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  • Branch Manager – Nairobi 

Branch Manager – Kisumu 

Branch Manager-Nyali Branch 

Insis Functional Analyst 

Insis Coe Team Leader

    Branch Manager – Nairobi Branch Manager – Kisumu Branch Manager-Nyali Branch Insis Functional Analyst Insis Coe Team Leader

    Job Purpose and Key responsibilities
    Job purpose
    Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities and will report to the Regional Branch Manager,
    Key responsibilities

    Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
    Overall responsible for branch profitability;
    Meet the various revenue targets for all product lines as agreed with the businesses;
    Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
    Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
    Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
    Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
    Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
    Responsible for ensure proper credit control management in the branch; and
    General management and administration of the branch office.

    Key Performance Measures
    STRATEGIC PERSPECTIVE
    Total Revenue (per client)
    # Products (per client)

    Branch Profitability
    Customer Satisfaction Index
    Key Talent Retention
    Persistency levels

    INITIATIVES PERSPECTIVE
    Success of Single Distribution within the region & branch
    OPERATIONAL PERSPECTIVE

    % of employees achieving targets
    % FA training plans executed
    % processes re-engineered to serve the customers
    % audit recommendations implemented
    % FAs trained on all product lines
    Revenue per FA
    % Retention of high performing FAs

    Working Relationships
    Internal Relationships:

    Responsible for staff working under this position
    Required to liaise and work closely with the other staff members in Commercial and other Business Units

    External Relationships:

    Britam customers
    Insurance sector players

    Knowledge, experience and qualifications required

    Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
    5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
    Professional qualification in Insurance (ACII, FLMI or AIIK).

    Competencies

    Technical/ Functional competencies
    Selling skills;
    Sales and marketing management skills;
    Customer, market and competitor understanding;
    Knowledge of insurance regulatory requirements; and
    Knowledge of Britam products.

    Essential Competencies

    Deciding and Initiating Action: Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the department with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department, promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the department’s future; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
    Entrepreneurial and Commercial Thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, trends and possible risks in the department’s structure and politics; demonstrates financial awareness; ensure costs are monitored and controlled and thinks in terms of profit, loss and added value.
    Planning and Organising: Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors departmental performance against deadlines and milestones.

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  • Britam Graduate Trainee 2018

    Britam Graduate Trainee 2018

    Job Purpose and Key responsibilities
     
     
     
    Program Description
     
    The Britam Graduate Trainee program delivers an all rounded experience and fast-paced development to our young future leaders, in an environment where people are truly dedicated to achieving their full potential in one of the leading employers in Kenya and the region. The focus of the 2-year program is to continuously build a strong pool of talent drawn from the local universities to lead our business in delivering our future growth ambitions, through a fast-tracked, structured development program. The program is based on innovation, and customer focus, integrity and respect, our core values outlined in our corporate strategic plan.We are looking for Graduate trainees who are highly creative, competitive, exceptionally bright and talented individuals, who can be developed to combine their intellect with outstanding team work and leadership to maximise potential and sustain high levels of performance.Key responsibilities

    Receive rotational experience, formal technical skills training and on-the-job training;
    Work in specific business units and departments to gain perspective of the business as a whole;
    Deliver on business initiatives by solving structured problems within business units and departments;
    Prepare presentations and reports for management; and
    Participate in progress assessment reviews, periodic performance evaluations and coaching.

    Knowledge, experience and qualifications required
     
    Job qualifications required

    Bachelor’s degree from a recognized university in any of the following areas: Business Related studies, Financial Management, Economics, Statistics, Education, ICT, Nursing, Art based and Science based degrees;
    Demonstrated academic performance of Second Class Upper Division or GPA 3.4/4.0;
    KCSE grade “B” (with a minimum score of a “B” in Mathematics);
    Graduating class of 2018 with completed coursework by the time of application;
    An exceptional achiever in extracurricular activities will be an added advantage;
    Self-motivated, enthusiastic and self-confident;
    Excellent oral and written communication skills with good interpersonal skills; and
    Preferably below 25 years of age.

  • Branch Manager – Kisumu 

Branch Manager – (1800000M)

    Branch Manager – Kisumu Branch Manager – (1800000M)

    Job purpose
    Responsible for sales of all lines of business products within the branch catchment. The role holder will be the responsible for branch activities.
    Key Responsibilities

    Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
    Overall responsible for branch profitability;
    Meet the various revenue targets for all product lines as agreed with the businesses;
    Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
    Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
    Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
    Ensure each branch can serve clients of all Line of Businesses  i.e. branch has cross functional operations and customer service capabilities
    Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
    Responsible for ensure proper credit control management in the branch; and
    General management and administration of the branch office.

    Key Performance Measures
    Strategic Perspective

    Total Revenue (per client)
    # Products (per client)
    Branch Profitability
    Customer Satisfaction Index
    Key Talent Retention
    Persistency levels

    Initiatives Perspective

    Success of Single Distribution within the region & branch

    Operational Perspective

    % of employees achieving targets
    % FA training plans executed
    % processes re-engineered to serve the customers
    % audit recommendations implemented
    % FAs trained on all product lines
    Revenue per FA
    % Retention of high performing FAs

    Working Relationships
    Internal Relationships:

    Responsible for staff working under this position
    Required to liaise and work closely with the other staff members in Commercial and other Business Units

    External Relationships:

    Britam customers
    Insurance sector players

    Qualifications

    Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
    5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
    Professional qualification in Insurance (ACII, FLMI or AIIK).

    Competencies

    Deciding and Initiating Action: Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the department with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department, promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the department’s future; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
    Entrepreneurial and Commercial Thinking: Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, trends and possible risks in the department’s structure and politics; demonstrates financial awareness; ensure costs are monitored and controlled and thinks in terms of profit, loss and added value.
    Planning and Organizing: Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors departmental performance against deadlines and milestones. 

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  • Reinsurance Accountant

    Reinsurance Accountant

    Job description
    Job Purpose
    Reporting to the Finance Manager Operations, the job holder shall be responsible for recording of all reinsurance transactions in the General ledger and ensures management and collection of the balance sheet reinsurance related transactions.
    Key Responsibilities

    Ensure all reinsurance transactions as booked in the line of business systems are fully integrated and recorded in the general ledger.
    Prepare monthly reinsurance payable/receivable statements and circulate the same to the relevant reinsurance participants and/or brokers to facilitate timely payment/collection of the same.
    Prepare Quarterly Treaty accounts at the end of every quarter and submit the same to the Reinsurers and/or Brokers by the 15th of the month following quarter close
    Process all reinsurance payments on a timely basis including; Minimum Deposit Premiums, Facultative Payables, Proportionate treaties and Payments to fronted businesses.
    Prepare annual profit commission statements, premium adjustments, premium portfolio entries and withdrawals within 30 days following end of year.
    Ensure compliance with the reinsurance credit control policy.
    Coordinate collection of all Excess of Loss claims recoveries within 60 days from the date of claims settlement.
    Liaise with the Claims and Underwriting department (including General & Medical Insurance) on matters of reinsurance claims and provision of relevant documents to facilitate recovery collections.
    Prepare Reinsurance quarterly returns for submission to Insurance Regulatory Authority by the 15th of the month following quarter close.
    Provide reinsurance support to the reinsurance team for treaty renewal and submission of relevant forms and data to the IRA for the Annual licensing requirements.
    Coordinate the receipting and allocation of all reinsurance recoveries and collections.
    Liaise with the Credit control team on the collection of outstanding premiums with regards to fronted accounts and businesses with Facultative premiums to facilitate timely payments to the relevant reinsurers.
    Monitor and track collection of all cash calls as initiated by the Reinsurance team.

    Key Relationships and Interfaces

    Claims and underwriting (General and Medical)
    Reinsurance Department
    Credit Control
    Reinsurance Partners and Brokers

    Qualifications, Knowledge, Experience

    Bachelor’s degree in Accounting/Actuarial or any relevant qualification
    CPA (K) or equivalent professional Qualification
    Five (5) years’ experience in a similar position desirable
    Analytical, problem solving and organizational skills.
    Excellent interpersonal skills
    Clear and concise verbal and written communication skills.
    Proficiency in computerized accounting applications such as AIMS, SIRIUS,ERP, INSIS systems and Microsoft office software (word, excel, PowerPoint)

    Essential Competencies

    Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
    Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
    Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals.

  • Portfolio Officer-Machakos Branch 

IT Service Delivery Manager 

Communication and Advertising Manager – Media Buying

    Portfolio Officer-Machakos Branch IT Service Delivery Manager Communication and Advertising Manager – Media Buying

    Job description
    To develop and grow profitable product portfolio mix ensuring close focus on most profitable products.

    Drive the achievement of the sales revenue for General Insurance.
    Grow and defend Britam’s General Insurance market share position.
    Work hand in hand with FA & IFAs to promote General Insurance business.
    Formulate and implement strategies that ensure FAs, IFAs, and Unit Managers are well versed with General Insurance Products.
    Relate feedback to the product team from clients regarding the General insurance products and suggestions on improvement on the products.
    Monitor customer/ agency preferences to determine focus of sales efforts in collaboration with FAs.
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Working Relationships

    Responsible for staff working under this positionRequired to liaise and work closely with the other departments as may be necessary
    Bachelor of Commerce degree (marketing option preferred)
    Professional qualification in Insurance (ACII, FLMI or AIIK)
    7 – 10 years sales management experience in the financial services sector 3-4 of which must be in a management position

    Essential Competencies

    Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
    Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
    Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals.

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  • Nurse

    Nurse

    Job description
    Job purpose
    Maintaining constant contact with hospitals to ensure continuous well-being of all the stakeholders and handling of medical claims with efficiency and accuracy.
    Key responsibilities

    Pre-authorize scheduled and non-scheduled admissions within the set guidelines
    Liaise with the hospitals and doctors for prompt submission of the admission summary form
    Monitor procedures being carried out on patients and see to the general well being of the patient
    Assess and authenticate inpatient and outpatient medical claim documents
    Revise reserves after discharge of a member
    Ensure smooth discharge process and co-ordinate any necessary post-hospitalization care
    Visit health care Institutions in the assigned region to confirm admissions.
    Prompt collection of claims paid out of policy liability
    Process reimbursements within the stipulated time
    Assist in carrying out verification and medical audit of claims invoices before settlement
    Handling of the 24 hour helpline.

    Key Performance Measures

    % Claims turnaround time
    % customer complaints resolved within SLA
    # of customers engaged in awareness training
    Customer satisfaction index
    Net promoter score (Customers)

    Knowledge, Experience And Qualifications Required

    Diploma in Nursing
    Basic understanding of insurance concepts
    3.1-2 years’ experience in case and claims management
    Professional qualification in ACII, IIK is an added advantage.

    Competencies

    Knowledge of insurance concepts
    Knowledge of case management processes and procedures
    Knowledge of insurance regulatory requirements

    Core competencies

    Good Communication skills
    Building Relationships
    Focuses on the Customers
    Develops Self
    Solves Problems

  • Branch Manager

    Branch Manager

    Job description
    Key Responsibilities

    Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
    Overall responsible for branch profitability ;
    Manage and supervise the branch operations and staff and ensure that company policies and procedures are adhered to;
    Meet the various revenue targets for all product lines as agreed with the businesses;
    Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
    Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
    Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
    Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
    Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
    Responsible for ensure proper credit control management in the branch; and
    General management and administration of the branch office.

    Requirements

    Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
    5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
    Professional qualification in Insurance (ACII, FLMI or AIIK).