Key Responsibilities for the Internal Auditor Job
Identify and critically evaluate elements of governance and risk management in the service, design appropriate risk management and mitigation strategies for implementation;
Plan and execute internal audits in accordance with International standards on professional practice of internal audit and department’s audits methodology;
In consultation with Internal Audit Manager, develop detailed audit programmes based on the documented procedures and best practice, for each identified audit project, giving special attention to potential risk areas;
Carry out detailed audit tests on all the Group’s operations based on standard audit programmes in accordance with the approved Annual Audit Plan. This includes review of operations, highlighting areas of internal control weakness and making recommendations to improve efficiency. The jobholder may change the scope of the audit if actual circumstances in the field so demand;
Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations;
Determine internal audit scope for particular assignments;
Maintain open communication with management and audit department management
Develop new continuous improvement initiatives, evaluate the adequacy of internal control systems;
Gather adequate audit evidence to support findings and suggestions for improvement.
Work with the Internal Audit Manager on appropriate methods in gathering audit evidence, depending on the actual circumstances encountered in the course of the field work, the jobholder will constantly discuss the findings of the business to ensure completeness and accuracy of reports;
Visit regional and branch offices to ensure operations are in line with the Group;
Assist the Internal Audit Manager review and document existing accounting, administrative and internal control systems for adequacy and effectiveness and make recommendations for improvement. This will cover the Group operations and call for a thorough understanding of all the Group’s operations;
Work with the Internal Audit Manager in verifying compliance with all the relevant legislation and regulatory requirement;
Perform any other duties as may be assigned from time to time.
Internal Auditor Job Qualifications
Bachelor’s degree in a business relevant field
CPA (K)
Certified Information Systems Analyst (CISA) and Certified Financial Analyst (CFA); KASNEB are an added advantage
2-3 years working experience in an Audit related field
Core Competencies
Technical and functional competencies;
Knowledge of internal audit procedures and methodologies
Decision making –ability to make strategic decisions in a timely and effective manner
High moral and ethical standing
Highly motivated
Communications Skills
Building Relationships
Focuses on the Customers
Develops Self
Solves Problems
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Website: Website https://www.britam.com
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Internal Auditor Financial Advisors Medical Claims Analyst Senior Systems Developer
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Medical Claims Anayst (Pharmacist)
Key responsibilities
Audit and Verify outpatient, inpatient and reimbursement claims as per clinical guidelines and within the recommended guided tariffs.
Ensure regulatory control and drug management on all prescriptions ensuring advice on adverse drug reactions are suspected, or where potential on drug interactions existing and ensuring dosage and medicines are accurately prescribed.
Poly-Pharmacy – discourage poly-pharmacy by diligent challenging of prescriptions and suggesting better alternatives.
Generic substitution – Encourage use of generics where indicated as a method of reducing the organizations pharmaceutical expenditure.
Price guided tariffs- building of provider pricelists especially for bigger providers on average pharmaceutical expenditure.
Trend Analytics – Analysis of prescription patterns for providers and prescription drug use by members based on system-generated reports.
Involvement and participation in formulation of the CPT codes for medicines to track expenditure and provide trend analysis.
Training of medical claims team on current treatment protocols on need basis and best practise.
Audit independent pharmacies and pharmacies within the various hospitals.
Providing of novel strategies on reduction of the company’s pharmaceutical expenditure.
Develops and maintains networks within pharmaceutical sector, keeps updates on current practices, participates in professional societies
Outsourcing of non-pharmaceutical equipment with an aim to reduce costs on hospital mark ups.
Good clinical acumen and keeps up to date with latest trends as provided by ministry of health and any other global bodies
Provide technical support to the claims team on queries revolving around prescription of drugs.
Promptly and efficiently attend to customer queries, and complaints perform any other duties as may be assigned from time to time.
Key Performance Measures
Saving the Company money from wastage and exorbitant fees by providers.
Medical fraud mitigation
System support and integration on CPT coding
Knowledge, experience and qualifications required
Diploma in Pharmacy
At least two years of practise in a busy hospital set up or
At least two years’ experience in medical claims processing in insurance set up
Registered with the Pharmacy and Poison board.
Basic knowledge of insurance concepts
Knowledge of claims processes and procedures
Proficient in use of Microsoft office suites and packages
Core competencies
Good Communication skills
Building Relationships
Focuses on the Customers
Develops Self
Closing Date: Friday, December 9, 2016
Key Skills/Specialization:
Diploma in Pharmacy
At least two years of practise in a busy hospital set up or At least two years’ experience in medical claims processing in insurance set up
Registered with the Pharmacy and Poison board. -
Internal Auditor
Responsible for conducting internal audits in line with the audit plan or as requested by the board or audit committeeKey Responsibilities
Identify and critically evaluate elements of governance and risk management in the service, design appropriate risk management and mitigation strategies for implementation;
Plan and execute internal audits in accordance with International standards on professional practice of internal audit and department’s audits methodology;
In consultation with Internal Audit Manager, develop detailed audit programmes based on the documented procedures and best practice, for each identified audit project, giving special attention to potential risk areas;
Carry out detailed audit tests on all the Group’s operations based on standard audit programmes in accordance with the approved Annual Audit Plan. This includes review of operations, highlighting areas of internal control weakness and making recommendations to improve efficiency. The jobholder may change the scope of the audit if actual circumstances in the field so demand;
Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations;
Determine internal audit scope for particular assignments;
Maintain open communication with management and audit department management
Develop new continuous improvement initiatives, evaluate the adequacy of internal control systems;
Gather adequate audit evidence to support findings and suggestions for improvement.
Work with the Internal Audit Manager on appropriate methods in gathering audit evidence, depending on the actual circumstances encountered in the course of the field work, the jobholder will constantly discuss the findings of the business to ensure completeness and accuracy of reports;
Visit regional and branch offices to ensure operations are in line with the Group;
Assist the Internal Audit Manager review and document existing accounting, administrative and internal control systems for adequacy and effectiveness and make recommendations for improvement. This will cover the Group operations and call for a thorough understanding of all the Group’s operations;
Work with the Internal Audit Manager in verifying compliance with all the relevant legislation and regulatory requirement;
Perform any other duties as may be assigned from time to time.
Key Performance Measures
Execution of audit plan
Rate of clearance of issues
Timely reports
Working RelationshipsInternal Relationships;The Internal Auditor, Operations will be
Accountable to Internal Audit Manager, Operations;
Directly responsible for Assistant Internal Auditor and Internal Audit Assistant;
Work with other departments as and when required.
External Relationships;
External auditors
Knowledge, Experience And Qualifications Required
Bachelor’s degree in a business relevant field
CPA (K)
Certified Information Systems Analyst (CISA) and Certified Financial Analyst (CFA); KASNEB are an added advantage
2-3 years working experience in an Audit related field
Core CompetenciesTechnical and functional competencies;
Knowledge of internal audit procedures and methodologies
Decision making –ability to make strategic decisions in a timely and effective manner
High moral and ethical standing
Highly motivated
Core competencies;
Communications Skills
Building Relationships
Focuses on the Customers
Develops Self
Solves Problems
Friday, December 9, 2016Bachelor degree in business related field -
Underwriting Assistant (Internal Candidates Only)
Reviewing proposal forms, verifying client’s data, assessing the proposed risk within set standards, counterchecking the terms of the policy as well as reviewing the conditions of the policy.Key Responsibilities
Assess the proposed risk within set standards
Keep detailed and accurate records of policies underwritten and decisions made
Review proposal forms
Release policy documents, endorsements
Communicate with clients on the renewal terms
Maintain high standards of customer service – responding to clients enquiries; (walk-in clients, telephone and emails)
Liaise with intermediaries and direct clients on issues relating to their policies
Apply the credit control policy by ensuring that debit/credit notes raised are mailed and that they reach the clients/intermediaries within the shortest time possible.
Generate renewal notices for all renewal business
Perform any other duties as may be assigned from time to time
Key Performance Measures
Timely release of policy documents
Timely renewal of business
Working RelationshipsInternal Relationships
Accountable to the Underwriting Supervisor
Required to liaise and work closely with the other departments as may be necessary
External Relationships
Britam customers
Reinsurance companies
Knowledge, Experience And Qualifications Required
Bachelor’s degree (insurance option preferred)
At least one year experience in the insurance industry
Core Competencies
Communication skills
Building Relationships
Focuses on the Customers
Develops Self
Solves Problems
Technical/ Functional competencies
Technical and functional competencies
Knowledge of insurance concepts
Knowledge of underwriting processes and procedures
Technical competence in underwriting insurance risks
Knowledge of insurance regulatory requirements -
Corporate Sales Executive – Broker Relationship
Key responsibilities;
Secure new business directly or through intermediaries;
Maintain excellent customer service to intermediaries and clients;
Service existing business;
Follow up on renewals for general insurance business;
Forward proposal forms to underwriting department;
Follow up premium collections;
Prepare weekly reports as required;
Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk;
Respond to customer and client enquiries;
Gather marketing intelligence including competition, new products and also about the Company’s image;
Undertake initial underwriting of business to ensure sound acceptance of risk (in liaison with the Sales Manager & Underwriting Manager on major risks before accepting);
Handle customer complaints written or verbal and refer to head office where necessary;
Gather all initial information required when claim arises and liaise on the same with Claims department;
Present an excellent image of the Company;
Qualifications, Experience and Knowledge;
Bachelors’ Degree in a business related field (Preferably insurance option)
Professional qualification in Insurance (ACII or AIIK) or Diploma in Sales & Marketing;
3–4 years’ experience in General Insurance.
A good understanding of the company’s products
Proven ability to provide competent professional advise
Knowledge of insurance regulatory requirements
Knowledge of insurance products
Sales and marketing management skills
Performance Measure;
Meet the set target by acquiring new business with minimum losses to enhance profitability of the business underwritten;
Growth of general insurance business to meet set annual premium targets; -
Business Strategy Executive
Key responsibilities
Interact with Business Unit leaders and managers to provide consultative support to the development and implementation of the strategy;
Assist the Business Unit leaders to translate the Strategy into a strategy map, KPIs and initiatives;
Work with key stakeholders to ensure effective cascading and communication of the strategy to the rest of the organization;
Track the overall performance of the Business Unit against key strategic goals and targets;
Prepares strategic analysis reports and recommendations and ensures regular, timely and accurate reporting to key stakeholders (or on an ad-hoc basis when required);
Collect, analyse and track key business performance data across key performance indicators (based on the Balanced Scorecard framework) and highlights strategic issues;
Conduct regular strategy review meetings with key stakeholders within the Business Unit to discuss the Business Unit performance against the strategy and ensure that key strategic decisions are taken in a timely manner;
Follows-up, coordinate and ensure that all decisions made in the performance and strategy review meetings are executed by the respective owners;
Support ongoing strategy implementation and monitoring by ensuring timely collection, compilation, analysis, and reporting of data on key initiatives and suggests corrective action where required;
Support the Business Unit in the quantification and monitoring of strategic expenditure (STRATEX) required for the implementation strategic initiatives and prepares a business case for the viability of new initiatives or projects;
Provide industry trends and competitor benchmarking and identification of best practice and innovation both locally, regionally and globally;
Coordinate with the Finance Department to assist in the development of business plans for the Business Unit including providing inputs into the planning/forecasting process;
Facilitate change in the organization by supporting change management activities and providing training to staff on effective strategy development and execution processes;
Monitor and report on key strategic risks on a periodic basis, follows-up defined risk mitigation and prevention plans and coordinates with Risk and Compliance Department; and
Perform any other duties as may be assigned from time to time.
Key Performance Measures
Development of robust and comprehensive strategy plans;
Accurate and timely delivery of strategic analysis and update reports;
Timely and effective delivery of strategic initiatives;
Effective cascading and communication of the strategy to all staff;
Alignment of Business Unit strategies to Group Strategy;
Effective stakeholder engagement and change management;
Periodic reviews and updating of the strategy through market research and innovation; and
Risk identification and mitigation.
Working relationships
The Business Strategy Executive Will Be
Accountable to the Group Strategy Manager
Required to liaise and work closely with Business Unit and Departmental Heads and Managers
External Working Relationships
Financial sector players
Knowledge, Experience And Qualifications Required
Bachelor’s Degree in Economics, Business Administration, Finance, Actuarial or related field related fiel;
ACCA/CPA or CFA qualification (or part qualification) or other related field;
4-6 years’ experience in strategy development and implementation, business planning and analysis or in strategy consulting;
Certification in the Balanced Scorecard or Project Management etc. would be an added advantage; and
Proficiency in Microsoft Office tools (Excel, PowerPoint, Access, etc.)
Competencies
Technical skills;
Strong strategic analysis skills using all of the following various methods such as:
PESTEL/STEEP analysis
SWOT analysis
Porter’s Five Forces Framework
Ansoff Matrix
Value Chain Analysis
Excellent financial modelling and analysis skills including:
Scenario Planning and Forecasting
Sensitivity Analysis and Logical framework analysis
Cost-benefit analysis
Project management skills – preferably a formal project management qualification (e.g. Prince2)
Functional skills;
Strong time and capacity management skills; able to work across the organisation on multiple projects simultaneously, managing expectations and prioritising workloads.
Adaptable to change; able to respond to shifting requirements and priorities
Well organised and structured approach to work with good attention to detail.
Excellent report writing and presentation skills
Demonstrable problem solving and critical thinking skills -
IT Security Analyst Business Strategy Executive Business Strategy Executive
Job purpose
Responsible for the maintenance and enhancement of the information security and integrity of the company through the monitoring and rationalization of security technologies within the infrastructural and business areas.
Responsible for conducting regular audits to ensure compliance with company policy and procedures including Disaster Recovery and business continuity planning.
Key responsibilities
Act as the staff`s central point of contact for all ICT security incidents, develop incident handling procedures, report all incidents to the responsible incident response capability and track remedial actions;
Perform periodic Network infrastructure vulnerability assessments and penetration tests
Continuously review and report on infrastructure security (e.g. activity logs, backup logs, audit trails etc.);
Administration of security technologies;
Respond to ICT security incidents;
Participate in Disaster Recovery and BCP planning and tests;
Review and advise on ICT Change requests and related processes;
Document and promote awareness of security practices, processes, procedures and policies;
Conduct ICT security reviews and vulnerability audits to ensure compliance with the company’s policy
Coordinate and where relevant address security audit issues;
Implement existing and new ICT security practices to ensure they fit within the business needs and optimise the utilisation of all resources;
Assist other areas of ICT to ensure any technical designs or advice provided is accurate and fit for purpose from an Information Security perspective;
Maintain a security risk register of information risks with assigned owners and work with the Manager IT Security and Compliance to define appropriate work packages to mitigate risks;
Establish a process to track remedial actions to mitigate information security risks in accordance with the company’s standards with regular reports of progress to the Manager IT Security and Compliance;
Ensure that information security is addressed in the development and acquisition process of information systems and security related products; and
Perform any other duties assigned from time to time.
Key Performance Measures
Information Security Policies, Standards development.
Procedures and minimum baseline standards(checklist/Guideline) development and communication.
Monthly Security and Vulnerability assessments reports.
Security Designs Matrix for all business applications.
New Systems Security Risk Assessment report.
Provide reoccurring reports for network and host-based security solutions.
Develop trends dashboard on information security event and mitigation on a monthly basis.
Knowledge, Experience And Qualifications Required
Degree in Computer Science/Electrical Eng./Technology Management
Knowledge in software, Hardware, Systems Administration, Network Technology
Professional Information Security qualifications: CCNA/CISA/ITIL
4-6 years’ experience in a large IT environment with a minimum of 3 years Information Security & Compliance experience – in penetration testing and vulnerability assessments, IDS/Firewalls/VPN Administration, content filers, Security scan tools, Network and Systems Administration
Experience in enterprise security architecture design
Experience in enterprise security document creation
Experience in designing and delivering employee security awareness training
Experience in developing Business Continuity Plans and Disaster Recovery Plans
CompetenciesTechnical/ Functional skills;
Advanced networking competencies
Strong understanding of IP, TCP/IP, and other network administration protocols
Superior analytical, evaluative, and problem-solving abilities
Familiarity with Ms Windows, Unix, and Linux Operating systems and databases and virtualisation technologies
Exceptionally self-motivated, directed, and detail oriented
Open-minded and adaptable
Resilient and persuasive
Core competencies;
Communication skills
Building relationships
Focuses on the customers
Develops self
Solves problems
Wednesday, November 23, 2016Bachelors Degree in Computer Science
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Legal Intern
Key Responsibilities
Performing research and providing legal opinions as requested from time to time;
Drafting of legal documentation and letters as instructed by supervisor;
Reviewing contracts and other legal documentation;
To keep abreast with upcoming laws and regulations and advice the business accordingly
To assist in the conduct of legal due diligence for pending and upcoming business transactions
To provide assistance in Intellectual property issues including registration rights, clearance rights, IP strategies.
Assisting to collate and maintain the legal documentation of the department and making sure the various schedules and safes are up to date;
Liaising with business contacts as well as external legal counsel on business matters; and
Perform any other duties as may be required from time to time.
Qualifications, Knowledge And Experience
Bachelor of Laws (LL.B) Degree from a recognized university and awaiting graduation or has ;
Prior Internship experience in a busy law firm or legal department within a mid-sized corporate will be an added advantage;
Excellent computer skills and demonstrated reporting abilities;
A team player willing to work with minimum supervision;
Competencies
Excellent communication and interpersonal skills;
High levels of energy, creativity and enthusiasm;
Ability to work under pressure and multi-task between various briefs;
Ability to plan, prioritize and organize;
High integrity
Working relationships
The legal department(s) within Britam.
All departments within the Britam Group.
Key performance Measures
Good working team relationships within the Legal department and all Britam departments.
Contribution to the efficiency and effectiveness of the Legal Department.
Wednesday, November 16, 2016 -
Financial Advisors
Purpose
Selling Britam products across all lines of business to prospects and providing excellent customer service.
Key Responsibilities
Doing presentations to prospective clients and selling to them suitable insurance products or other products according to their needs.
Meeting sales targets as may be set by the company from time to time.
Ensuring high persistency of payments through follow ups and reminders.
Maintaining close relationships with clients and updating them on the status of their policies, new products and any other information they may require.
Initiating and following through premium collection procedures such as collecting cheques and other payment authority documents.
Dedicated customer service to clients at all times including assisting the client to effect changes on their policies.
Promoting the company brand and making sales during activations and other company events.
Attending branch and unit meetings as may be required by the branch manager or unit manager.
Maintaining regular contact with clients and providing additional insurance policies or other products whenever needed.
Developing and maintaining a wide network of friends, special interest groups and social clubs necessary for forming a base of marketing and referrals.
Learning and using the company software available for financial advisors in generating quotations and customer service.
Delivering of policy documents to clients in good time.
Qualifications
KCSE Mean grade of C- and above or equivalent
University degree/Diploma is an added advantage
Candidate should have a minimum age of 23 years
Demonstrate good written and oral communication skills
Experience in sales is an added advantage
Certificate of proficiency is an added advantage -
Business Development Officer
Overall Job Purpose
Reporting to the Sales and Relationship Manager, the job holder shall ensure growth of Micro insurance business to meet set annual premium targets.
Key Responsibilities for Business Development Officer Job
Secure new business directly or through intermediaries and aggregators;
Maintain excellent business relationship with intermediaries, aggregators and clients;
Service existing business;
Follow up on renewals for Micro insurance business;
Follow up premium collections;
Prepare daily, weekly and monthly reports as required;
Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk;
Respond to customer and client enquiries;
To ensure process level smoothness is maintained in all products;
To ensure motivation of distribution partners and aggregators;
Qualifications Required for The Business Development Job
Bachelors’ degree in a business related field
Professional qualification in Insurance (ACII, AIIK) is an added advantage.
2-4 years’ relevant experience in the insurance industry
Experience in sales management;
Experience in distribution through a major aggregator (Brokers, SACCO’s, MFI’s, MNO’s, Banks) is a distinct advantage;
Technical and functional competencies;
Knowledge of insurance regulatory requirements
Knowledge of insurance products
Understanding of distribution dynamics through aggregators;
Core competencies
Excellent Communication skills
Excellent networking skills
Mature and presentable (preferably 30 years and above)
Creative and critical thinker
Agile, Passionate, energetic and proactive.
Key Performance Measures
Revenue growth and profitability Working Relationships
Internal Relationships: Required to liaise and work closely with the other departments as may be necessary; External Relationships: