Website: Website https://www.britam.com
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Forensics Manager Digital Associate
Job Purpose: This role will be responsible for leading, directing and managing the Forensic officers in fraud prevention, detection and investigation across Britam and its subsidiaries and will ensure that solutions are proportionate and fit with business objectives. The role will manage all investigation of cases end to end by ensuring that all the investigative…
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Team Lead, Communication & Social Media Retail Quality Assurance & Reporting Analyst
Job Purpose: To ensure the provision of consistently high quality Customer experience through quality service interactions by the Contact Centre team in compliance with overall Service strategy and standards while ensuring full accessibility and availability of the Centre to Customers. Key responsibilities: To ensure Contact Centre Services are adhered to in order to maintain high…
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Product Analyst Internal Auditor
Job Purpose The Product Analyst will lead and execute the roadmap of enhancements as well as new features ideation and development across Britam’s Digital assets. The ideal candidate will have experience managing technical projects to successful execution, a passion for creating a frictionless customer experience, the curiosity to investigate new solutions and the ability to…
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Digital Underwriting Interns (2 Positions) Marketing Intern
Job Requirement Bachelor’s degree (Actuarial Science or Commerce). Must be a third or Fourth year student awaiting graduation. Knowledge of insurance regulatory requirements. Knowledge of insurance products. Key Responsibilities SLA management with the support functions (finance, IT, operations). Data collection and analysis. Review proposal form and release policy documents/credit notes to clients. Keep detailed and…
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Branch Manager
Job purpose: The role holder will be responsible for providing overall leadership to all Financial Advisors and Units in the branch in delivering set production targets in Ordinary Life and all other lines of business while ensuring the unit managers meet their targets across all Key Performance Indicators (KPI’s). Key responsibilities: Quality recruitment, selection and…
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Wellness Coordinator Provider Associate Corporate Care Management Associate
Job Purpose: Reporting to the Team Leader Corporate Care Management, the role holder will be responsible for effective management of the chronic disease program and wellness, coordinate wellness initiatives and health talks. Key responsibilities: Enroll patient into disease management programs and coordinate their care plans. Post-discharge, follow up for hospitalized patients and coordinate home-based care.…
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Corporate Health Underwriting Associate
Job Purpose: Providing assistance to the Medical Underwriting Team leader in implementing the underwriting philosophy. Key Responsibilities: Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure. profitability and achievement of the set loss ratio targets. Analyse proposed risks and make decisions to accept or reject. Determine the rates and terms to…
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Customer Service Assistant
Job purpose: Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process. Key Responsibilities: Implement the customer experience strategy and ensure high standards of Customer Service are maintained at the branch level in the respective branch. Investigate and…
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Internal Auditor (Information Systems)
Job Purpose: Responsible for planning; conducting audits on Information and Systems in line with the audit plan or as requested by the board or audit committee. Key responsibilities: Conduct continuous risk assessment of the information and technology environment in the group. Execute the IS audit plan and when required, oversee the activities of the IS…
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Underwriting Associate
Job Purpose: Reviewing proposal forms, verifying client’s data, assessing, pricing and determination of terms of the proposed risk within set standards, counterchecking the terms of the policy as well as reviewing the conditions of the policy in a manner to ensure quality selection of risks and timely service. Key responsibilities: Principle Accountabilities: Determine acceptability of…