Website: Website https://www.avenuehealthcare.com/

  • Administration Assistant

    Administration Assistant

    Job Objective/Purpose

    The Radiology Administration Assistant will be responsible for coordinating and managing workload allocation for reporting radiologists in the reference imaging unit. 

    Key Responsibilities

    Coordinate and manage the workload allocation for reporting radiologists, ensuring equitable distribution of cases and efficient use of resources.
    Organize and prioritize imaging studies based on urgency, complexity, and radiologists’ availability.
    Assign cases to radiologists based on their expertise and sub-specialty qualifications.
    Monitor and track turnaround times for imaging reports, identifying and resolving any delays or issues.
    Ensure accurate and complete documentation of imaging reports, including proper coding and billing information.
    Collaborate with the radiologists to address any quality or accuracy concerns in imaging reports.
    Maintain confidentiality of patient information and comply with all relevant regulations, policies, and procedures.
    Provide training and support to radiologists on the use of reporting software, templates, and guidelines.
    Participate in quality improvement initiatives, including data collection and analysis, to enhance the performance and efficiency of the imaging reports workflow
    Collaborate with other departments and clinics to ensure smooth communication and coordination of imaging studies.
    Any other duty as may be assigned from time to time by your immediate supervisor in line with the job description.

    Person Specification

    Diploma/bachelor’s degree in business administration or any other related field.
    Diploma/bachelor’s degree in Diagnostic Radiography/Medical Imaging Sciences or any other related field will be an added advantage.
    Understanding of the PACs system
    BLS Certification.
    Minimum of 3 years of relevant working experience.
    Knowledge of radiology workflow and imaging report generation process
    Critical thinking, analytical and problem-solving skills.
    Excellent interpersonal and a team player.
    Ethical.
    Empathetic, Reliable and customer focused.

    Apply via :

    careers.avenuehealthcare.com

  • OPD Doctors Team Leader 


            

            
            Radiology Unit Manager

    OPD Doctors Team Leader Radiology Unit Manager

    Job Objective/ Purpose:

    To manage medical services by providing leadership in patient care, maintaining standards of care, directing, developing the staff, to ensure provision of highly professional medical and auxiliary services in OPD.

    Key Responsibilities:

    People Management;

    Liaise with the HM/HR to ensure optimal staff levels, including reallocation of staff per staffing needs, as well as efficient use of overtimes and locums.
    Regular staff engagement and monthly staff meetings with documented evidence of attendance
    Participate in the recruitment, interviewing, orientation & development of medical staff, including mentoring, coaching and developing the team.
    Reward, recognition, and discipline; ensuring deserving staff are recognized, and liaise with HR on discipline without undue delay and per policy.
    Ensure all the Doctors have valid licenses.
    Ensures all Doctors perform their procedures / tasks as assigned, including admission, discharge, drug administration, clinical observations, IPC, EMT duties, and lead                      performance appraisals.

    Ensure the unit is financially viable and demonstrate growth through.

    Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.
    Managing OPD costs within budget through appropriate staffing, timely and accurate billing, managing accidents/incidences, and consumables.
    Supporting all marketing events, and clinical support to Hospital, Rescue and Homecare when called upon to.
    Actively participate in clinical quality initiatives including, morbidity and mortality meetings, maintaining and enforcing infection control standards, ensuring patients safety                    (IPSGs), Incident reporting, RCAs and QIPs. 

    Medical Services

    Initiate and maintain proper management and treatment of patients, ensure appropriate and early consultation and referral of patients to specialists, and uundertake clinical procedures per training.
    Refer clients who require inpatient/home based care to the Avenue Hospitals for Inpatient care/ Avenue Homecare for home-based care and Avenue Rescue for medical transport needs.
    Collaborate with IPC Team to maintain and enforce infection control standards and observe the infection control bundles.
    Ensure all sentinel incidents/events are recorded and reported within 24 hours using the provided tools.
    Review of medical reports and provision of patient updates to insurance companies when required.
    Take responsibility for ensuring maintenance of accurate records/ documentation for: patient notes and reviews, verifying the prescription, dosage, allergies, patient identification and right drug; legible prescriptions.

    Ensure proper inventory and proper maintenance of all available equipment and other supplies (both medical & non-medical).

    Prepare daily/ periodic statistics/ reports for the MSM/ HM
    Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
    Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services.

    Person Specification

    A medical degree and a valid KMPDC Licence
    Updated BLS, ACLS/ATLS certificate
    At least 5 years of management experience
    Experience in Family Life medicine will be an added advantage
    Customer focus and results oriented
    Strong Interpersonal and communication skills

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Relationship Executive

    Relationship Executive

    Job Objective/Purpose

    To enhanced growth of the products and services through marketing of the assigned

    Key Responsibilities

    Conduct market research-understanding of the healthcare landscape within their mapping
    New business acquisition and cross selling of the existing services- (new services uptake, packages-wellness, surgical or any other)- proposals and quotations-Targets to be set based on budgets
    Developing annual marketing plan-to be reviewed quarterly
    Working with the marketing team to enhance facility brand visibility
    Plan and conduct marketing activities
    Generate Marketing and CSR reports
    Pitching, developing proposals and sending quotations to potential clients
    Organize and facilitate service meetings with clients
    Enhance communication through various platforms-Digital, WhatsApp & Bulk SMS
    Drive innovation
    Drive client experience

    Person Specification

    Bachelors degree in Business Administration (Sales and Marketing)
    MSK Membership
    CIM Certification
    Minimum of 3 years of relevant working experience.
    Leadership Skills and Attention to Details.
    Critical thinking, analytical and problem-solving skills.
    Excellent interpersonal and a team  player.
    Ethical.
    Empathetic, Reliable and customer focused.

    Apply via :

    careers.avenuehealthcare.com

  • Radio Sonographer

    Radio Sonographer

    Job Objective/Purpose

    Perform diagnostic imaging procedures in line with the hospital policies and procedures.

    Key Responsibilities

    Perform imaging procedures on patients to meet the established practice parameters and standards of care while ensuring client satisfaction.

    Processing and printing of quality and appropriate images to assist in diagnosis.
    Ensuring availability and optimum utilization of consumables for cost effectiveness.
    Producing timely and accurate results in line with Imaging SOPs
    To ensure real time billing of all procedures has been done before they are carried out.
    Accurate identification and preparation of the client prior to imaging procedures
    Counseling of patients and next of kin about the procedure and obtain consent.

    Ensure radiation safety within the facility for both staff and patients.
    Adhere to Infection Prevention Control measures per the hospital policies.
    Performs calibration and routine preventive maintenance on imaging equipment per the established procedures and protocols.
    Safeguard and provide basic maintenance and safety of imaging equipment in the facility.
    Report daily to the Branch Manager on the status and usage of radiology equipment, and radiology supplies

    Track and report equipment downtime
    Track and report equipment usage
    Daily monitoring of stock levels to ensure no stock outs and provide feedback to the Radiology Manager for new orders.

    Maintain imaging records, ensure filing of patient records and tests results to comply with the legislative regulations.
    Tracking and check patient images and correct reports from the radiologists
    Ensure daily shift handover report
    Advice on appropriate and/or additional imaging procedure to aide in diagnosis.
    Active participation in monthly departmental meetings
    Always Maintaining the patient’s privacy and confidentiality.
    Any other duty as assigned by the supervisor in line with the job description.

    Person Specification

    Diploma in Medical Imaging Sciences, Higher Diploma in Ultrasound
    Minimum experience of 2 years’ experience
    Registered and licensed by the Kenya Nuclear Regulatory Authority
    Special skills in Echocardiography will be an added advantage.
    Organizational Awareness and detailed-oriented
    Strong interpersonal and communication skills, teamwork and reliability

    Apply via :

    careers.avenuehealthcare.com

  • Branch Administration Manager 


            

            
            Branch Manager

    Branch Administration Manager Branch Manager

    Job Objective/Purpose

    To coordinate Avenue Homecare’s student training programs, develop the training curriculum and evaluate learning programs while fostering a conducive environment that enables learners to acquire new knowledge, skills  and competencies.

    Key Responsibilities

    Coming up with the training syllabus and determining the scope of training
    Revising/updating the training curriculum
    Spear head content development in liaison with the Business Manager
    On boarding of new students
    Ensure that the facility has the necessary equipment/training aids and ensure that they are in good working conditions
    Sourcing of qualified lecturers
    Development of the classroom timetable
    Ensure that lecturers attend classes and keep proper records of their attendance
    Ensure that the syllabus is adhered to
    Ensure that lecturers set relevant examinations and accurate marking has been done
    Carrying out clinical placements and conducting regular checks to find out how work is being carried out
    Ensure that student evaluation of learning programs is carried out
    Ensure training certificates are prepared, dully signed and issued out to the students
    Support marketing activities to ensure growth in numbers and revenue.
    Ensure that students tuition fees is paid up before attachment allocations
    Verify lecturers claim forms to ensure that proper and accurate payments are done
    Ensure client satisfaction (staff, students & lecturers)  through communication, feedback and escalation of issues, demonstrate follow-up
    Any other duty as assigned by your supervisor in line with the job description

    Person Specification

     Diploma in Nursing
     A BsN in nursing and administrative training will be an added
     A valid nursing council of Kenya license
     Up-to date BLS and ACLS certificate
     Minimum of 3 years’ experience in a related role
     Administrative work experience strongly preferred
     Strong computer and phone skills (Word, Excel, Outlook, Google Workplace etc)
     Excellent communication skills both written and verbal
     Knowledge of Homecare operations

    go to method of application »

    Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 9th, Feb 2024

    Apply via :

    vacancies@avenuehealthcare.com

  • Nutritionist 


            

            
            Bio Medical Technician 


            

            
            Care Manager

    Nutritionist Bio Medical Technician Care Manager

    Job Objective/Purpose

    Provide professional and high quality care by evaluating and assessing and advising on patients’ nutritional needs, diet restrictions and nutrition health plans in accordance with established protocols and standards. .

    Key Responsibilities

    Conduct daily review of inpatients to evaluate and assess their nutrition status, screen them for nutritional risk and initiate appropriate intervention, Consulting with physicians and other caregivers to determine nutritional needs and diet restrictions of patients. 
    Interpret physician diet orders and modify diet according to diet patterns and patient preferences. 
    Instruct patients in diet principles and restrictions per physician diet orders and document pertinent clinical information. 
    Plan and initiate medical nutrition therapy for patients if indicated by patient requirements and clinical protocols, and communicate the individual nutritional care plans to other health care providers as a member of a care team. 
    Coordinate recipe development and standardization and develop menus for different vulnerable groups in the hospital, then monitor food service to ensure conformance to prescribed diets and patient’s nutritional needs, advising on substitutions if the patient is unable to eat the meal provided, per diet restrictions. 
    Complete nutritional assessments on patients receiving tube feeding or parenteral nutrition and compute nutritional value of constituents when necessary. 
    Educate and counsel patients and families on nutritional issues and maintain updated and necessary patient education materials and nutrition references. 
    Advise food service managers and organizations on sanitation, safety procedures, menu development. 
    Evaluate appropriateness of diet order for diagnosis and recommend diet order changes as indicated. 
    Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations. 
    Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, nurses’ reports, equipment and supplies, etc. 
    Adhere to Government and respective professional standards of care and treatment of patients.
    Any other duty as assigned by the supervisor. 

    Personal Specifications

    BSc/ Higher Diploma in Food, Nutrition & Dietetics
    Licensed by the Kenya Nutritionists and Dietitians Institute (KNDI)
    3+ years work experience in clinical nutrition.
    Customer focus, results oriented, highly responsive, ethical and responsible
    Strong interpersonal skills, team playing abilities, and communication skills.

    go to method of application »

    Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 15th February 2024

    Apply via :

    vacancies@avenuehealthcare.com

  • Lead Trainer 

Team Leader – Budgeting, Reporting & Analysis 

Laboratory Superintendent II

    Lead Trainer Team Leader – Budgeting, Reporting & Analysis Laboratory Superintendent II

    Job Objective/Purpose
    To coordinate Avenue Homecare’s student training programs, develop the training curriculum and evaluate learning programs while fostering a conducive environment that enables learners to acquire new knowledge, skills and competencies.
    Key Responsibilities

    Coming up with the training syllabus and determining the scope of training
    Revising/updating the training curriculum
    Spear head content development in liaison with the Business Manager
    On boarding of new students
    Ensure that the facility has the necessary equipment/training aids and ensure that they are in good working conditions
    Sourcing of qualified lecturers
    Development of the classroom timetable
    Ensure that lecturers attend classes and keep proper records of their attendance
    Ensure that the syllabus is adhered to
    Ensure that lecturers set relevant examinations and accurate marking has been done
    Carrying out clinical placements and conducting regular checks to find out how work is being carried out
    Ensure that student evaluation of learning programs is carried out
    Ensure training certificates are prepared, dully signed and issued out to the students
    Support marketing activities to ensure growth in numbers and revenue.
    Ensure that students tuition fees is paid up before attachment allocations
    Verify lecturers claim forms to ensure that proper and accurate payments are done
    Ensure client satisfaction (staff, students & lecturers) through communication, feedback and escalation of issues, demonstrate follow-up
    Any other duty as assigned by your supervisor in line with the job description

    Personal Specifications

    Diploma in Nursing
    A BsN in nursing and administrative training will be an added
    A valid nursing council of Kenya license
    Up-to date BLS and ACLS certificate
    Minimum of 3 years’ experience in a related role
    Administrative work experience strongly preferred
    Strong computer and phone skills (Word, Excel, Outlook, Google Workplace etc)
    Excellent communication skills both written and verbal
    Knowledge of Homecare operations

    go to method of application »

    Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 29 th December 2023.

    Apply via :

    vacancies@avenuehealthcare.com

  • Resident Physician 

Unit Manager, Paediatrics

    Resident Physician Unit Manager, Paediatrics

    Job Objective/Purpose
    Provide overall clinical leadership and governance in the clinical medicine department while providing professional and compassionate medical treatment, care and services by ensuring patient review and treatment in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.
    Key Responsibilities

    Conduct Physician outpatient clinics in line with the hospital schedules, attending to all patients who require physician review within hospital procedures, and national and internationally guidelines.
    Provide clarity of investigations to be carried out, interpretation of the results, and ensuring accurate, and clear documentation of patient history, physical examination, investigations, and management.
    Ensure patient admissions, necessary consents, updates of progress to the patient and the next of kin, and Conduct timely ward rounds/patient reviews for all internal medicine patients in the hospital
    Carry out procedures and surgical interventions as per authorized/ licensed privileges while ensuring high quality of care/services and safety of patients.
    Champion evidence based practice and continuous skill improvement by Facilitating CMEs to build capacity to provide care.
    Actively participate in clinical quality initiatives including, morbidity and mortality meetings, ensuring patients safety following the IPSGs, IR, RCAs & QIPs.
    Ensure proper and effective drug administration and management as per policy and procedures.
    Ensure the Unit is financially viable, and demonstrate growth by managing costs, ensuring proper pre-authorization, timely and accurate billing, monitoring patient limits and supporting outreach activities
    Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
    Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
    Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
    Any other duty as assigned by the supervisor.

    Personal Specifications

    MBChB and Masters in Internal Medicine from recognized Institutions
    Specialist recognition in Internal Medicine.
    Fellowship in cardiology/ endocrinology/ Nephrology is highly desirable.
    Minimum of 3 years of relevant working experience.
    Customer focus, results oriented, highly responsive, ethical and responsible
    Strong interpersonal skills, team playing abilities, and communication skills.

    go to method of application »

    Apply via :

    vacancies@avenuehealthcare.com

  • Radiology Unit In-Charge 

Bio-Medical Supervisor 

Relationship Executive 

Team Leader – OPD Doctors

    Radiology Unit In-Charge Bio-Medical Supervisor Relationship Executive Team Leader – OPD Doctors

    Job Objective/Purpose
    Planning, Organizing, and coordinating all the activities in Radiology unit, to ensure quality Radiology services, in line with the Hospital protocols and standards.
    Key Responsibilities

    People Management:

    Supervisee Radiology team in delivering individual and team targets by ensuring the delivery of professional and high standard of service within radiology unit.
    Preparee monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
    Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.

    Ensure the unit is financially viable and demonstrate growth through;

    Managing Radiology costs within budget through appropriate staffing, managing incidences, and proper consumable management.
    Offering quality care to patients and ensuring good relationship with stakeholders and client satisfaction, following up on their feedback,
    Improving the unit’s effectiveness and efficiency through reduction of wastage and duplication, through monitoring and innovation.

    Radiology Services

    Coordinatee with rradiologists on the imaging standards, and with clinicians on radiology findings and progress
    Ensuree proper and timely documentation and maintenance of imaging records, patient records and tests results while maintaining confidentiality
    Eensure implementation of SOPs and QIPs in the unit, including infection prevention and incident reporting.
    Ensure radiation safety within the facility for both staff and patients.

    Equipment and Supplies Management: Ensure proper inventory, standardization, calibration, and maintenance on all imaging equipment.
    Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services.
    Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

    Personal Specifications

    Diploma/ Degree in Diagnostic Radiography or Medical Imaging Sciences
    Registration with the radiation and Protection Board
    3+ years’ experience in a related position.
    Strong interpersonal skills, team playing abilities, and communication skills.
    Highly responsive, ethical and responsible

    go to method of application »

    Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 13th November 2023

    Apply via :

    vacancies@avenuehealthcare.com

  • Business Development Officer

    Business Development Officer

    Job Objective/Purpose
    To enhance growth of the products and services through marketing.
    Key Responsibilities

    Establish relationships with CHP (Community Health Promoters), Doctors, discharge planners, etc to establish referral sources.
    Analyze the potential of the company’s service area to determine target markets, visitors, doctor’s offices, hospital discharge desks, Assisted Living facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals
    Attend education seminars with an intention to market Avenue Homecare and Pharmacies Products
    Perform community liaison activities with referral sources such as hospitals, home healthcare, skilled nursing and assisted living facilities
    Develop and maintain referral relationships and follow up with client prospects
    Manage the profitability of the business
    Develop and execute business development and marketing activities
    General sales duties including achievements of financial goals and sales quotas
    Analyze the potential of the company’s services area to determine target markets
    Develops Marketing plan, identifying priorities and sets a reasonable timetable
    Implement a marketing plan staying within an established timetable
    Maintain professional, supportive and responsive interpersonal communication skills
    Introduce new hospital internship partners as well as maintaining the relationship with existing ones

    Personal Specifications

    Degree in a Business-related field
    2 years’ experience with at least 1 year experience in a business development or community outreach role preferably in a hospital environment
    Homecare, Retail Pharmacy and administrative work experience strongly preferred
    Strong computer and phone skills (Word, Excel, Outlook, Google Workplace etc)
    Excellent communication skills both written and verbal
    Knowledge of Homecare and Retail Pharmacy operations
    Positive, outgoing and friendly attitude with ability to talk with community leads/referral partners and work in a team environment

    Application documents (CV and Certificates) must be emailed to vacancies@avenuehealthcare.com with the job position you are applying for as the subject of the email by 1 st November 2023.

    Apply via :

    vacancies@avenuehealthcare.com