Website: Website https://www.afroexports.com

  • Solutions Team Admin Intern

    Solutions Team Admin Intern

    A hospitality, security and access solutions company is looking for a talented Solutions Team Admin Intern to join their team in Mombasa with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our Company is a great place to polish and grow your career.

    Key Responsibilities: 

    Quotation Generation: Assist in preparing accurate and competitive quotations following established procedures.
    Solution Design: Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.
    Collaboration: Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.
    Pre-Sales & Project Support: Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.
    Documentation: Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.
    Process Improvement: Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.

    Skills:

    Technical Skills: Proficiency in Microsoft Office and other automation tools. Any experience with cloud platforms or IT solutions is a plus.
    Problem-Solving Ability: Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.
    Communication Skills: Excellent verbal and written communication skills to effectively collaborate with clients, colleagues, and teams.
    Team Player: A collaborative and adaptable mindset, capable of working well with both internal teams and external stakeholders.

    Requirement:

    Bachelors’ degree in Business Information Technology or a related field from a recognized University.
    1-2 years of experience in a similar position.
    Proficiency in MS Office Suite and CRM software will be an added advantage.
    Ability to work under minimal supervision.
    Technical experience or ability to quickly understand product components.
    Reside in Mombasa as the company is based in Mombasa.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Solutions Team Admin Intern

    Solutions Team Admin Intern

    A hospitality, security and access solutions company is looking for a talented Solutions Team Admin Intern to join their team in Mombasa with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our Company is a great place to polish and grow your career.

    Key Responsibilities: 

    Quotation Generation: Assist in preparing accurate and competitive quotations following established procedures.
    Solution Design: Develop tailored solutions that demonstrate a deep understanding of the customer’s technical requirements.
    Collaboration: Work closely with clients and cross-functional teams to design, implement, and deploy customized solutions that meet customer needs.
    Pre-Sales & Project Support: Act as a technical resource during pre-sales and project implementation, offering expert guidance and recommendations.
    Documentation: Help create and maintain comprehensive technical documentation and reports for both internal teams and clients.
    Process Improvement: Assist in identifying opportunities to enhance our processes, tools, and methodologies for better service delivery.

    Skills:

    Technical Skills: Proficiency in Microsoft Office and other automation tools. Any experience with cloud platforms or IT solutions is a plus.
    Problem-Solving Ability: Strong analytical skills with the ability to approach challenges with a logical and solution-oriented mindset.
    Communication Skills: Excellent verbal and written communication skills to effectively collaborate with clients, colleagues, and teams.
    Team Player: A collaborative and adaptable mindset, capable of working well with both internal teams and external stakeholders.

    Requirement:

    Bachelors’ degree in Business Information Technology or a related field from a recognized University.
    1-2 years of experience in a similar position.
    Proficiency in MS Office Suite and CRM software will be an added advantage.
    Ability to work under minimal supervision.
    Technical experience or ability to quickly understand product components.
    Reside in Mombasa as the company is based in Mombasa.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Technical Coordinator

    Technical Coordinator

    About the company
    A hospitality, security and access solutions company is looking for a highly organized and motivated Technical Coordinator to join their team. He/she will play a vital role in supporting the hardware technicians and ensuring efficient hardware support for hotels in the Mombasa and Nairobi regions. If you enjoy providing exceptional support, streamlining operations and are passionate about the hospitality industry,our company is a great place for you to grow your career.
    Key responsibilities:

    Assist hardware technicians by preparing for installations and service visits, guaranteeing they have the correct tools and software.
    Provide on-site support to technicians, helping them replicate issues and generate reports (hardware repair, MURs, site surveys).
    Manage the hardware tool inventory, sourcing new tools after consultation with the Client Operations Manager.
    Stay up-to-date on the latest products and solutions (magna locks, electric strikes, elevators) for the hospitality industry.
    Respond to assigned support requests and follow up on outstanding issues, reporting their status to the Client Operations Manager.
    Conduct quarterly site visits to the Mombasa and Nairobi offices to assess maintenance work and report back to the Client Operations Manager.
    Implement streamlined processes for registering and tracking hardware support issues in the CRM (Customer Relationship Management) system.
    Collaborate with the team to ensure clear and timely communication with engineers, team members, and other departments.
    Communicate case closure and solutions to customers via email.
    Develop and maintain reports to track team performance and identify areas for improvement.

    Skills:

    Excellent communication skills with good interpersonal and influencing skills
    Sound problem-solving and decision-making skills
    Excellent organizational, administrative and time management skills.
    The ability to prioritize tasks and thrive in a fast-paced environment.
    Strong communication and interpersonal skills.

    Requirement:

    Diploma in Electrical Engineering.
    1-2 years of experience in a similar position.
    Proficiency in MS Office Suite and CRM software will be an added advantage.
    A strong understanding of electronic hardware systems used in the hospitality industry.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com  using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Safe Technician

    Safe Technician

    About the company
    A hospitality, security and access solutions company is looking for a highly motivated and customer-focused Safe Technician to join their growing team in South Coast Mombasa. He/she will be responsible for servicing, maintenance, and repair of safes and locks in their network of hotels.If you thrive in a fast-paced environment, solving problems and ensuring guest satisfaction, our company is a great place to grow your career.
    Key responsibilities:

    Conduct on-site service calls 24/7 to diagnose and resolve safe and lock malfunctions at our hotels in South Coast Mombasa.
    Work collaboratively with hotel staff to ensure seamless guest experience.
    Perform preventive maintenance on safes and locks
    Maintain a comprehensive inventory of spare parts and ensure hotels have adequate stock to address immediate needs.
    Respond to client calls and provide technical support for safes and locks remotely when possible.
    Conduct training sessions for hotel staff on the proper use and maintenance of safes and locks.
    Document all service calls and maintain accurate records.

    Skills:

    Excellent problem-solving and troubleshooting skills.
    Ability to work independently and as part of a team.
    Exceptional communication and interpersonal skills to effectively interact with hotel staff and colleagues.
    Innovative thinker who is positive, proactive, and readily embraces change.
    Ability to prioritize and multi-task without direct supervision

    Requirement:

    Diploma in Electrical Engineering.
    2 years of experience in installing, maintaining, and troubleshooting electronic security systems
    Strong understanding of electronic safes, locks, and access control systems.
    Proficient in Microsoft Office Suite.
    Valid Kenyan driver’s license and can ride a Motorcycle.
    Reside in South Coast Mombasa.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com  using the position as subject of email.

    Apply via :

    hr@afroexports.com

  • Logistics Intern

    Logistics Intern

    About the company
    A hospitality, security and access solutions company based in Mombasa is looking for a talented logistics intern to join their team with the possibility of permanent placement. He/she will be working alongside other talented members in a fast paced and exciting environment. If you are up for the challenge and excited to be part of a winning team, our company is a great place to polish and grow your career.
    Key responsibilities:

    Responsible for placing orders.
    Arrange shipping to the client and follow up to ensure goods are received in good order.
    Need to understand the client’s requirements and give a quote.
    Will be the contact person for clients who need to place orders.

    Other roles:

    Be aware of the customs requirements of the client’s country.
    Keep all company records up to date.

    Skills:

    Excellent communication skills with good interpersonal and influencing skills
    Sound problem-solving and decision-making skills
    Innovative thinker who is positive, proactive, and readily embraces change.
    Ability to prioritize and multi-task without direct supervision
    Attention to detail and good problem-solving skills.

    Requirement:

    Bachelors’ degree in Supply Chain Management from a recognized University.
    1-2 years of experience in a similar position.
    Technical experience or ability to quickly understand product components.
    Reside in Mombasa as the company is based in Mombasa.
    Able to operate in a performance driven organization.

    Our company is an equal employer, we view diversity as a moral imperative and a competitive advantage. We neither discriminate nor charge any fee during the recruitment process.

    Interested and qualified candidates should forward their CV to: hr@afroexports.com using the position as subject of email.

    Apply via :

    hr@afroexports.com