Website: Website https://web.betin.co.ke
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IT Technician
Job Description Reporting to: ICT Manager Location: Nairobi but he/she will be required to travel upcountry Salary Range: 40,000.00- 50,000.00 Contract duration: 6 months (renewable based on performance) Probation period: 3 month Responsibilities: Install, configure, update and maintain computer hardware operating systems and applications. Monitor and maintain computer systems, self-service machines and networks, both in…
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Graphic/Web Designer
Job Details We are seeking an individual with a great eye for design and eagerness to achieve. This is an exciting and great opportunity for a bright Designer to work within the marketing department for a leading e-gaming company. The job role will have the opportunity to produce beautiful, eye-catching designs for a variety of…
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Graphic / Web Designer
Reporting to: Head of Marketing Salary: Competitive Probation period: 6 months Keywords: Digital, Design, Print Design, Creative, Designer, Web, Graphic, Photoshop, Illustrator, InDesign, Flash, HTML and CSS We are seeking an individual with a great eye for design and eagerness to achieve. This is an exciting and great opportunity for a bright Designer to work…
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Quality Assurance Agent
Probation period: 6 months (Renewable based on performance) Salary: competitive Quality assurance position is responsible for evaluating accuracy and quality of customer care team across various platforms – call center, emails, social media, online chat. The QA will monitor inbound and outbound call, email responses, chat transcripts to assess team demeanor, technical accuracy, customer service…
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Customer Service Shift Supervisor – Email And Social Media
Probation period: 6 months (Renewable contracts based on performance) Salary: Ksh 50,000.00 The Customer Service Supervisor position is responsible for organizing, expediting and coordinating flow of work with customer care agents, monitor the performance of the team, organize work between customer care agents in the shift and ensure that targets are met. Ability to work…
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Customer Care Shift Manager / Supervisor
Probation Period: 6 months Salary: Competitive This position is responsible for supervising the call center, to deliver high performance results and installs practices to increase the current performance of the team. Ability to work in a highly competitive environment with up to 40 customer care agents per shift. Supervisor reports to the Customer Service Manager.…
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Compliance Agent
The Compliance Agent assists in the day-to-day transactions relating to compliance. The agent will report to Directors to ensure all transactions remains compliant with company polices. This agent will do account research to verify and/or correct credit balances, performs verification of payouts, perform professional level investigative tasks identifying instances of alleged fraudulent activities. This position…
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Agent Help Desk Advisor
Responsibilities Provide first level contact for Agents’ applications. Ensure to have clear understanding of all Betin products and platforms. Ensure to have clear understanding of the Betin Agent Business Model. Ensure to have clear understanding of the Agents’ commission structure. Ensure to have clear understanding of what is required from the Agents as initial investment…
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HR Oficer
Job Description Duties and Responsibilities Responsible for overall HR reporting, inclusive of standardized reporting such as headcount, attendance, payroll, managing system data, running regular employee reports to understand HR trends and metrics. Responsible for ensuring health and safety procedures are implemented in the work place. Assist with Employees Evaluation, KPI viewing profile. Handles general employee…