Website: Website https://summithrmc.com/

  • Customer Service Executive – Manufacturing 

Warehouse Coordinator/Supervisor 

Maintenance Assistant,

    Customer Service Executive – Manufacturing Warehouse Coordinator/Supervisor Maintenance Assistant,

    Reporting to: COO
    Industry: Retail & Manufacturing
    Location: Nairobi
    Gross Salary: KES. 70,000 – 80,000
     Job Purpose:  Responsible for the day-to-day management of the Customer Services Department. Providing leadership and direction to the Customer Services Supervisors and their teams to ensure that an excellent standard of service is provided and maintained.
    Our client is an established manufacturer with a chain of retail outlets spread across Kenya.
    Key Responsibilities

    Ensure the full implementation of the Customer Services strategy across the business.
    Ensure that the Customer Services function operates effectively and that the functions’ activities are aligned to departmental and Company objectives.
    Ensure the accurate processing of customer quotations, orders and order confirmations within agreed timescales.
    Ensure that all customer enquiries are satisfactorily managed, resolved and closed within agreed timescales.
    Ensure that the Customer Services function is adequately staffed and trained to deliver an efficient service to internal and external customers.
    Represent the Customer Services function as an active member of the Senior Management Team.
    Actively promote and manage the process of continuous improvement in Customer Services standards within Call Enquiries and Order Processing.
    Create and sustain a positive team environment displaying high levels of motivation and excellent team spirit.
    Participate and contribute to relevant management meetings.
    Promote effective communication throughout all levels of the Customer Services function.
    Manage all trouble shooting activities from the team.
    Liaise with the production, warehouse, sales and logistics teams to ensure clients orders are delivered on time.

     Qualifications

    Degree in Sales/ Marketing/Customer Service or related field.
    Minimum of 5years’recent and proven experience within a busy commercial customer service environment, of which 3 years should be at senior customer relations management level Customer & employee relations management
    Demonstrable experience of successful change management and/or application of continuous/business improvement technique.
    Experience gained within a manufacturing or wholesale environment
    Experience in a quick response, highly fluctuating, customer driven industry
    Previous experience setting and monitoring performance targets/KPIs
    Resource planning & control
    Excellent people management, leadership, coaching and motivation skills
    Excellent customer awareness & focus
    Excellent communication and interpersonal skills
    Excellent planning, organizing and prioritizing skills
    Excellent decision making / problem solving capabilities
    Demands high standards of accuracy and attention to detail

    Closing: 27th February 2023

    go to method of application »

    Interested and qualified candidates should forward their CV to: info@summithrmc.com using the position as subject of email.

    Apply via :

    info@summithrmc.com

  • Human Resource and Sales Marketing Services 

Forklift Operators

    Human Resource and Sales Marketing Services Forklift Operators

    Job Summary
    We are looking for people who can sell our outsourcing services to existing firms and inform them of the benefits of the service, where it has been taken up before by other competitor agencies as well as source new clients who have not had the service provided.
    Responsibilities

    Meeting with clients to discuss the service.
    Create database/portfolio /lead generation for service provision.
    Presenting services to establish new business.
    Meeting daily, weekly, and monthly sales targets.
    Contacting potential and existing clients on the phone, by email, and in person.

    Qualifications

    Diploma in a business -related field.
    Experience in service sales will be added advantage with proof of meeting targets.
    Excellent client handling skills.
    Great sales projection skills.
    Great communication skills.
    Excellent presentation and report writing skills.

    go to method of application »

    Applicants are encouraged to apply to jobs@summithrmc.com   with the job title as the email subject.

    Apply via :

    jobs@summithrmc.com

  • HSE Officer 

Managing Director 

Chief Operations Officer

    HSE Officer Managing Director Chief Operations Officer

    Job Summary
    Successful candidate will be responsible for assisting the HSE Officer/SPT to develop, review, implement and monitor company environmental and EHS management system
    Main accountabilities and Responsibilities

    Assists, plans and implements safety policies and procedures in compliance with local and state regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
    Provide HSE training, awareness and induction on site to staff, contractors and other relevant parties.
    Performs safety audits and inspections, prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented.
    Have first line responsibility for incident investigations, including but not limited to investigating, making initial recommendations and putting measures in place to prevent reoccurrence
    Assists in the development, evaluation and upgrading of safety programs.
    Keep HSE statistical records, such as incidents, accidents, near-misses and working hours on site.
    ensuring the well-being of workforce and compliance of HSE within the plant.
    Keep HSE registers up to date, including renewals of permits, licenses, etc.
    Assist Plant Manager to implement accident-prevention and environmental impact activities on site.
    Carrying out risk assessments and considering how risks could be reduced including medical checkups for the staff.
    Outlining safe operational procedures which identify and take account of all relevant hazards.
    Advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery, use of PPEs and occupational diseases.
    Act as Emergency coordinator on site.
    Monitor environmental footprint on site.
    Compile monthly site HSE reports.
    Implement emergency and crisis management plans on site.
    Act as Emergency coordinator on site.
    Other duties as assigned by the immediate supervisor

    Qualifications and Experience

    Degree in environmental studies or relevant.
    Fluent knowledge of English
    3 – 5 years of experience as HSE Officer preferably vegetable oil extraction plant or a busy manufacturing plant.
    Demonstrated knowledge of and experience with HSE management systems in an industrial setting
    Knowledge of ISO safety, quality and environmental standards (preferred)
    Management skills basic courses (preferred)
    Firefighting & HSE basic courses (preferred)
    Auditing and Root Cause investigation technique
    project management
    Quality control and assurance.
    Certified risk assessor, would be an advantage
    OHS certification or equivalent

    Required capabilities

    Problem Solving; Flexibility; Planning target control; Decision Making; Spirit of Enterprise; Communication; Listening and reception; Relations management;

    Closing: 4th February 2023 

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as subject of email.

    Apply via :

    jobs@summithrmc.com

  • Receptionist 

Account Assistant

    Receptionist Account Assistant

    Duties and Responsibilities:
    The duties provided below are general guidelines for the job description.

    Managing the front office desk and creating a positive image of the company.
    Responding to inquiries from callers and walk in clients.
    Planning and coordinating company meetings and events.
    Ensure all company licenses are renewed on time for proper validity.
    Monitoring of contracts and SLAs (Service Level Agreements) and advice on renewal before they expiration.
    Confirming appointments and meetings.
    Delivering clerical support by handling range of routine and special requirements.
    Organizing office lunches, staff birthdays and staff recognition events.
    Sorting and distributing mail or incoming documents.
    Performing other clerical receptionist duties such as filing, photocopying, collating information, etc.
    To undertake all the trainings attached to this role.
    Requesting and comparing quotes from suppliers.
    Ensure all company licenses are renewed on time for proper validity.
    Keeping files and documents organized.

    Skills and Competencies:

    Superior interpersonal and communication skills; written and verbal.
    Ability to communicate, convince and challenge.
    Pro-activity, autonomy, self-starter attitude.
    Ability to listen and excellent sense of service.
    Discipline, organization rigor.
    Results-oriented, tenacious, and constructive spirit.
    Flexibility and adaptability in a fast-moving, fast-changing environment.
    Superior organizational skills, ability to prioritize, and comfortable working independently.
    Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation.
    Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills.
    Strong attention to detail, willingness to learn on the job, and a can-do attitude.
    Proficient computer skills and ability to operate general office equipment.
    Willingness to learn on the job.

    Educational / Experience Requirements:

    Minimum of Degree in any business-related course.
    3-5 years of relevant experience in an office setting, preferably in an administrative or clerical role.
    Female candidates are highly encouraged to apply

     
    Method of Application
    Applicants meeting the above requirements should send their applications and a detailed Curriculum Vitae to jobs@summithrmc.com indicating ‘Receptionist-Kiambu’ in the subject line.
    Interviews will be done on a rolling basis until the position is filled
    Only shortlisted candidates will be contacted for interview

    go to method of application »

    Interested and qualified candidate who meet the requirements of the above position should send their applications to the email info@summithrmc.com as soon as possible. Only shortlisted candidates will be contacted.

    Apply via :

    info@summithrmc.com

  • Gardener 

Screen Printing Machine Operator

    Gardener Screen Printing Machine Operator

    Job Summary
    The ideal candidates should have a minimum of 2 years prior experience in the same capacity.
    Job Details

    Maintaining the company’s landscape and greenery.
    Ability to plan and execute landscaping operations including preparing the terrain, applying fertilizers, seeding and sodding lawns.
    Plant new and repair established lawns, mowing, cleaning the grounds using rakes, brooms and hoses.
    Spraying trees and shrubs and others as assigned.
    Undertaking upkeep and repair tasks in the interior and exterior of premises.
    Deft hands and technical knowledge are an important part of the handyman aspect and arsenal required for this role.
    Well organized with general repair skills ability and a keen eye for detail possessing physical stamina to cope with this dual role.
    Performing gardening and maintenance work including routine landscaping, painting and filling in gaps
    Any other duty assigned by the supervisor

    You’ll need

    Previous gardening/landscaping experience
    Skills in various gardening techniques and equipment, and an ability to maintain and service equipment
    Good flower and lawn care skills
    Demonstrated good hedge trimming skills
    Experience handling pest and weed control chemicals
    A solid work ethic and good teamwork skills

    Qualifications

    Certificate of Good Conduct
    Form 4 certificate (minimum of a D+)

    go to method of application »

     If you are qualified and up to the challenge, kindly send your CV to info@summithrmc.com  on or before 26th January, 2023..Please note only qualified candidates will be contacted

    Apply via :

    info@summithrmc.com

  • Casual Workers_ 200 positions 

Inventory/Production Clerk 

Sales Officer 

Tailors

    Casual Workers_ 200 positions Inventory/Production Clerk Sales Officer Tailors

    Duties:

    Undertake casual duties in the company
    Helping hand in the factory, warehouse or packaging
    Safely handle miscellaneous materials
    Ensure health and safety at work
    Wear protective equipment and uniform while in the factory
    Be ready to work on shifts, weekends and overtime
    Work in and across all machines and support departments in the plant on shifts
    Attend to duties with commitment and dedication
    Attend to any other duty as may be assigned by the supervisor from time to time

    Qualifications & Skills

    Form four or below
    Must be below 28 yrs
    Excellent communication skills both in English and Swahili
    Hardworking and committed
    Skills to work under minimal supervision
    Self-motivated

    go to method of application »

    Applicants must possess valid certificate of good conduct, NSSF, NHIF cards and KRA pin.If you meet the above qualifications, send your CV urgently to jobs@summithrmc.com indicating on the subject line

    Apply via :

    jobs@summithrmc.com

  • Restaurant Chef

    Restaurant Chef

    Key Roles & Responsibilities:

    Ensure all mise-en-place is always freshly prepared and on time.
    Ensure all dishes are being prepared to the correct recipe and to the correct quantity.
    Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions.
    Take control of the breakfast service and ensure guests receive a truly delicious and memorable breakfast
    Ensure exceptional quality of all ingredients, preparation and plating of food items.
    Conduct daily line checks, food reviews and recipes of the day; Ensures that clear feedback is provided to the entire kitchen team and food service staff and management.
    Work closely with the kitchen team on costing, production and control for proper recipe execution and waste management.
      `Ensure that sanitation standards as set by statutory health regulations are in compliance as well as the cleanliness and organization of the kitchen and its equipment as well as training staff on proper sanitation guidelines.
    Monitor and ensuring that the production, preparation and presentation of food are of the highest quality at all times

    Required Skills & Qualifications:

    Diploma or Degree in Hospitality or related field
    Must have at least 3 years of experience as a chef.
    Should have food handler certificate
    Should be well experienced in preparation of various breakfast menus
    Should have a good knowledge of accounting, stock keeping and should know how to break even using only what is available.
    Should know good food hygiene, should be strict about freshness, quality, presentation and client satisfaction.
    Should be aware of and cater to allergies, and different diets and restrictions.

    Apply via :

    jobs@summithrmc.com

  • Restaurant Chef 

Social Media & Marketing Executive 

Food & Beverage Supervisor 

Salon Manager

    Restaurant Chef Social Media & Marketing Executive Food & Beverage Supervisor Salon Manager

    Key Roles & Responsibilities:

    Ensure all mise-en-place is always freshly prepared and on time.
    Ensure all dishes are being prepared to the correct recipe and to the correct quantity.
    Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions.
    Take control of the breakfast service and ensure guests receive a truly delicious and memorable breakfast
    Ensure exceptional quality of all ingredients, preparation and plating of food items.
    Conduct daily line checks, food reviews and recipes of the day; Ensures that clear feedback is provided to the entire kitchen team and food service staff and management.
    Work closely with the kitchen team on costing, production and control for proper recipe execution and waste management.
    Ensure that sanitation standards as set by statutory health regulations are in compliance as well as the cleanliness and organization of the kitchen and its equipment as well as training staff on proper sanitation guidelines.
    Monitor and ensuring that the production, preparation and presentation of food are of the highest quality at all times

    Required Skills & Qualifications:

    Diploma or Degree in Hospitality or related field
    Must have at least 3 years of experience as a chef.
    Should have food handler certificate
    Should be well experienced in preparation of various breakfast menus
    Should have a good knowledge of accounting, stock keeping and should know how to break even using only what is available.
    Should know good food hygiene, should be strict about freshness, quality, presentation and client satisfaction.
    Should be aware of and cater to allergies, and different diets and restrictions.

    go to method of application »

    Apply via :

    jobs@summithrmc.com

  • Restaurant Chef 

Social Media & Marketing Executive

    Restaurant Chef Social Media & Marketing Executive

    Key Roles & Responsibilities:

    Ensure all mise-en-place is always freshly prepared and on time.
    Ensure all dishes are being prepared to the correct recipe and to the correct quantity.
    Exhibit culinary talents by personally performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions.
    Take control of the breakfast service and ensure guests receive a truly delicious and memorable breakfast
    Ensure exceptional quality of all ingredients, preparation and plating of food items.
    Conduct daily line checks, food reviews and recipes of the day; Ensures that clear feedback is provided to the entire kitchen team and food service staff and management.
    Work closely with the kitchen team on costing, production and control for proper recipe execution and waste management.
    Ensure that sanitation standards as set by statutory health regulations are in compliance as well as the cleanliness and organization of the kitchen and its equipment as well as training staff on proper sanitation guidelines.
    Monitor and ensuring that the production, preparation and presentation of food are of the highest quality at all times

    Required Skills & Qualifications:

    Diploma or Degree in Hospitality or related field
    Must have at least 3 years of experience as a chef.
    Should have food handler certificate
    Should be well experienced in preparation of various breakfast menus
    Should have a good knowledge of accounting, stock keeping and should know how to break even using only what is available.
    Should know good food hygiene, should be strict about freshness, quality, presentation and client satisfaction.
    Should be aware of and cater to allergies, and different diets and restrictions.

    go to method of application »

    Apply via :

    jobs@summithrmc.com

  • Social Media & Marketing Executive

    Social Media & Marketing Executive

    Roles for the Social Media & Marketing Executive Job

    Plan and execute online and offline marketing campaigns (develop a monthly social media calendar), accompanied by a method of tracking and reporting, to include building fan base numbers
    Be able to conceptualise and develop all event-related marketing materials
    Expand and maintain customer email database ● Compile content for third-parties such as partner marketers.
    Write and distribute regularly scheduled online newsletters
    Develop new partnerships and maintaining strong industry relationships
    Develop content for the website, update as needed, perform visitor analytics
    You must identify the factors that shape the restaurants and appeal to customers. Monitor customer reviews to identify strengths and weaknesses. Speak to guests in person or in follow up calls.
    Review hospitality industry research to identify trends that could affect the restaurant

    Social Media & Marketing Executive Job Qualifications

    Bachelor’s degree in media related course or its equivalent
    A minimum 1 years marketing & social media experience
    Strong interest in hospitality events and marketing
    Proficiency with Google Docs / MS Office
    Self-motivated and confident in making sound business decisions
    Work creatively with limited resources
    Experience with tight deadlines for managing projects Ability to build strong relationships with outside partners and possess strong negotiating skills
    Demonstrated sound organizational and coordination skills
    Proven job reliability, diligence, dedication and attention to detail
    Ability to travel and work weekends
    Must demonstrate the evidence of his/her ability to handle photography and art work
    Must have worked in a restaurant/ hotel/ hospitality or online marketing set up for at least 1 year

    Send CV to jobs@summithrmc.com . Clearly indicate the job title “social media and marketing executive on your application.

    Apply via :

    jobs@summithrmc.com