The candidate will be responsible for handling front-line telephone contact with customers, facilitating the earliest possible resolution of complaints and enquiries in line with the service standards and procedures. Responsibilities Delivering customer service in line with ‘best practice’. Ensure compliance to relevant policies. Providing point of contact for customer enquiries, dealing with these through to…

The candidate will be responsible for handling front-line telephone contact with customers, facilitating the earliest possible resolution of complaints and enquiries in line with the service standards and procedures. Responsibilities Delivering customer service in line with ‘best practice’. Ensure compliance to relevant policies. Providing point of contact for customer enquiries, dealing with these through to…