Jobs Kenya

Website: Website https://melvinstea.com/

  • New Product Development Officer

    New Product Development Officer

    Department: Production

    Position reports to: Quality Control/ Tea Master

    Job Purpose Summary: The purpose of this role is to assist with the end to end coordination of the new product development, enhancing/improving the already existing products, introduction of the new product to the market, gathering customer feedback to enhance the products and monitoring their consumption in the market.

    Objective

    End to end coordination of new product development processes
    Foster cross departmental liaison in the new product development process
    Enhance go to market lead times for new products
     

    Key Responsibilities And Accountabilities
     

    Idea generation; tasked with creating and tracking ideas in new product development e.g. new product lines, product line extensions, repositioning, cost reduction measures and improving/ revising existing products.
    Conduct market research for the new product creation process through;

    Monitoring and forecasting marketing and sales trends
    Measuring the effectiveness of marketing programs and strategies
    Devising and evaluating methods for collecting data, such as surveys, questionnaires, opinion polls and data analysis.
    Gathering data on consumers, competitors, and market conditions
    Analyzing data using statistical software
    Interpreting complex data and findings into understandable tables, graphs, and written reports
    Preparing reports and present results to clients and management

    Prototypes development for all product categories where improvements will be derived from such prototypes
    Feasibility analysis/Concept testing through different methods such as surveys (and sometimes qualitative methods) to evaluate consumer acceptance of a new product idea prior to the introduction of a product to the market.
    Conduct market testing which involves identifying the characteristics that are most important to our customers and test those attributes, repeatedly.
    Liaise with focus groups to collect feedback from the customers in product features
    Commercializing the new products through coordinating promotions and product launches
    Assist in New Product Development, risk assessment, management and mitigation activities.
    Implement process improvements to achieve product quality and productivity.
    Schedule team meetings to discuss about product issues and ideas.
    Perform product inspections to identify and rectify any defects.
    Participate in designing activities and supplier visits to monitor the designing
    Working with cross functional teams to support NPD processes e.g product launches, analyzing sales reports for decision making

    Knowledge, Skills And ExperiencePerson Specifications

    Bachelor of Degree in Food science
    At least 3 years’ relevant experience in an F.M.C.G company.
    Strong knowledge/understanding of consumer industry and behavior, market dynamics and requirements
    Experienced in analyzing large amounts of data and consumer trends
    Ability to think critically and creatively
    Working knowledge of Microsoft office applications
    Strong business acumen
    Excellent coordination and people skills
    Strong interpersonal, communication, organization and follow-through skills
    A passionate, self-motivated, energetic, creative and enthusiastic team play who is change oriented
    Build trust, drive execution, foster innovation, focus on customer, solve problems creatively and demonstrate high integrity
    Proactively establish and maintain effective working team relationship with all support departments
    Must thrive on challenge

    Key Success Factors

    Excellent Data Analysis
    Effective market and consumer behavior research
    End to end coordination of NPD process stages
    Self-starter and can work under minimal supervision

    You can apply via: careers@melvinstea.com before Friday 5th February 2021Note: Due to overwhelming applications, we will only be able to revert to successful candidates.

    Apply via :

    careers@melvinstea.com

  • Trade Marketer

    Trade Marketer

    Department: Sales & Marketing
    Position Reports To: Marketing Manager
    Objective: To lead in developing the Trade Marketing Strategy and Tactics so as to attain defined business objectives, in particular, increase in sales through Instore excellence, winning in the trade and field team optimal management.
    Key Responsibilities and Accountabilities:

    Develop the Trade Marketing strategy for Modern Trade and cascade the same to the sales team.
    Develop the Trade Marketing strategy for General Trade and cascade the same to the sales team.
    Cascade the trade strategies to both the sales and marketing team.
    Provide support required in implementation of JBP guidelines
    Develops an annual marketing plan in conjunction with the sales department, determining which activities to follow during the year and which will focus on meeting organizations objectives.
    Works with all departments to execute the plan.
    Developing a marketing strategy aligned with the brand strategy while focusing on Distribution, Display, Promotion and Price.
    Provide marketing support to all business units and ensure judicious utilization of the marketing spend for effective implementation of activities i.e. product launches and promotion strategies.
    Monitor product distribution and consumer reactions. Managing marketing schemes to push the product to the agents and distributors.
    Specifying market requirements for current and future products by conducting market research, competitor activity supported by on-going visits to customers and non-customers.

    Knowledge, Skills and Experience

    Must be a Masters/degree holder – Marketing, PR, Business Administration
    At least 5 years’ relevant experience in an F.M.C.G company.
    Strong knowledge/understanding of consumer industry, market dynamics and requirements
    Experienced in analyzing large amounts of data and trends
    Ability to think critically and creatively

    Person Specifications

    Strong interpersonal, communication, organization and follow-through skills
    Must have leadership and managerial skills
    A passionate, self-motivated, energetic, creative and enthusiastic team play who is change oriented
    Build trust, drive execution, foster innovation, focus on customer, solve problems creatively and demonstrate high integrity
    Proactively establish and maintain effective working team relationship with all support departments
    Must thrive on challenge
    Working knowledge of Microsoft office applications
    A clean driving license

    You can apply via: careers@melvinstea.com before Friday 5th February 2021Note: Due to overwhelming applications, we will only be able to revert to successful candidates.

    Apply via :

    careers@melvinstea.com

  • Trade Marketer

    Trade Marketer

    Department: Sales & Marketing

    Position Reports To: Marketing Manager

    Objective: To lead in developing the Trade Marketing Strategy and Tactics so as to attain defined business objectives, in particular, increase in sales through Instore excellence, winning in the trade and field team optimal management.

    Key Responsibilities and Accountabilities:

    Develop the Trade Marketing strategy for Modern Trade and cascade the same to the sales team.
    Develop the Trade Marketing strategy for General Trade and cascade the same to the sales team.
    Cascade the trade strategies to both the sales and marketing team.
    Provide support required in implementation of JBP guidelines
    Develops an annual marketing plan in conjunction with the sales department, determining which activities to follow during the year and which will focus on meeting organizations objectives.
    Works with all departments to execute the plan.
    Developing a marketing strategy aligned with the brand strategy while focusing on Distribution, Display, Promotion and Price.
    Provide marketing support to all business units and ensure judicious utilization of the marketing spend for effective implementation of activities i.e. product launches and promotion strategies.
    Monitor product distribution and consumer reactions. Managing marketing schemes to push the product to the agents and distributors.
    Specifying market requirements for current and future products by conducting market research, competitor activity supported by on-going visits to customers and non-customers.

    Knowledge, Skills and Experience

    Must be a Masters/degree holder – Marketing, PR, Business Administration
    At least 5 years’ relevant experience in an F.M.C.G company.
    Strong knowledge/understanding of consumer industry, market dynamics and requirements
    Experienced in analyzing large amounts of data and trends
    Ability to think critically and creatively

    Person Specifications

    Strong interpersonal, communication, organization and follow-through skills
    Must have leadership and managerial skills
    A passionate, self-motivated, energetic, creative and enthusiastic team play who is change oriented
    Build trust, drive execution, foster innovation, focus on customer, solve problems creatively and demonstrate high integrity
    Proactively establish and maintain effective working team relationship with all support departments
    Must thrive on challenge
    Working knowledge of Microsoft office applications
    A clean driving license

    You can apply via: careers@melvinstea.com before Friday 5th February 2021Note: Due to overwhelming applications, we will only be able to revert to successful candidates.

    Apply via :

    careers@melvinstea.com

  • Territory Sales Manager Digital Sales Executive Production Manager

    Territory Sales Manager Digital Sales Executive Production Manager

    Location: Head Office
    Department: Sales Department
    Position Reports To: National Sales Manager
    Job Purpose Summary
    Developing and implementing effective sales strategies
    Leading nationwide sales team members to achieve sales targets
    Establish productive and professional relationships with team in assigned customer accounts
    Key Responsibilities and Accountabilities
    Analysis and interpretation of sales data that aids in prompt and effective decision making.
    Develop grassroots market so as to increase penetration from the current sales target to the set targets
    Build a solid distribution network from the agents to the small retailers.
    Management of the sales forecasting process (in conjunction with Marketing and Sales) that seeks to achieve the sales objective, proper product mix eliminates out- of – stock / Over – stock / obsolescence.
    Timely liaison with the production staff to ensure they prepare the required product mix.
    Prepare periodic reports for the management.
    Review of monthly sales performance taking appropriate remedial actions where adverse sales variances are noticed to realign sales performance to required sales targets.
    Sales Business Processes: Develop consistent sales process, policies, and rules of engagement, ensure these processes are enforced through the Sales Administrator.
    Boosting sales activities to meet expected sales target, monitoring and evaluation and continuous improvements.
    Recruitment of well resources agents/distributors
    Monitoring of sales team performance to ensure they achieve set targets and operate within set guidelines.
    Oversee the development of an up to date customer list that captures the sales activity of all retail customers thereby identifying opportunity and gaps.
    Maintain strong, cordial relations with customers.
    Conduct regular trade visits identify challenges in the market build relationship and realign sales team to achieve set objectives
    Address sales challenges identified in the market during trade visits.
    Capture accurate and reliable market intelligence for the assigned region
    Overseeing customer’s accounts to ensure that the sales team keeps them within the approved criteria and corrective action is taken where applicable.
    Ensure all retail customers carry adequate stocks to enable across the range pull through, by the sales representatives.
    New business development. Entering into new markets and generating innovative ideas to capitalize on them. Increasing sales coverage area, strengthen presence locally and regionally
    Managing distributors & recommending new distributor appointments in the region.
    Ensure all orders are delivered on time and also ensure that customer complaints and queries are addressed promptly.
    Overseeing timely debt collection with the help of the KAM.
    Assist in optimizing investment in trade promotional activities focused on growth of more profitable account and administration costs and other approved accounts such as rebates, discounts, merchandising fees, advertising allowances.
    People management: frequent engagement and constant evaluation of employee wellness.
    Recommending on Sales Department training.
    Knowledge, Skills and Experience
    A graduate from a recognized university with a degree in business related fields.
    7 years F.M.C.G experience in sales administration/Customer Service.
    Knowledge of base-line general management (sales and marketing principles).
    High level of numeracy and ability to understand and analyze.
    Excellent communication, interpersonal and negotiation skills.
    Bias for action (with positive return).
    Computer literacy with fluency in major office software packages.
    Exposure and experience with ERPs
    Working Relationships
    Internal – Production Department; highly dependable on their efficiency
    Accounts Department; management information for decision making.
    Sales Department : Analysis of sales
    External – Customers, distributors/agents. Sales outlets
    Sources of References
    Company Directors
    General Manager, National Sales Manager, Key accounts manager, Marketing Executive
    Financial Accountant and Credit Controller
    Operations Department,
    Production Manager
    Human Resources Department
    Key Success Factors
    Meet sales performance targets
    Growth of market segements
    On time performance, work ethic and quality of the Sales Team
    Monitoring of direct reports and peers
    A motivated sales team
    Supply Chain Management
    Trend analysis & proposed action plans
    go to method of application »

    Applications to be emailed to careers@melvinstea.com

    Apply via :

    careers@melvinstea.com

  • Project Coordinator

    Project Coordinator

    Department:  Sales
    Position reports to: The General Manager
    Job Purpose Summary
    Objectives will be set under three parameters:

    Performance and Quality
    Budget
    Time to Completion

    Key Responsibilities and Accountabilities:

    Develop  project plans and objectives, involving all relevant stakeholders and ensuring technical feasibility is done
    Monitor the quality to customer and stakeholder.
    Research market trends and advice management
    Develop specific Standard Operating Procedures (SOPs) in line with the goals and objectives of the project to ensure successful implementation and turnover of the process
    Establish effective project communication platforms and timelines, and ensure their execution.
    Coordinate relevant team members to ensure all projects are focused on specific deliverables and schedules. Ensure that all projects are delivered on-time, within scope and within budget
    Meet with project team members to identify areas of improvement and resolve issues.
    Identify and  design risk mitigation plans of action
    Report on project progress, offer viable solutions and opportunities as they arise
    Ensure effective allocation and availability of resources, Manage resources to make sure the schedule is on track
    Oversee and document  all incoming and outgoing project
    Submit project deliverables and ensure that they adhere to quality standards.
    Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget.

    Knowledge, Skills and Experience:

    Must be a Diploma/Degree Holder in Project Management and planning
    At least 3-4 years’ experience in an F.M.C.G company.
    Strong understanding of market dynamics and requirements

    Person Specifications:

    Strong interpersonal, communication, organization and follow-through skills
    Must have leadership and managerial skills
    A passionate, self- motivated, energetic, creative and enthusiastic team play who is change oriented
    Build trust, drive execution, foster innovation, solve problems creatively and demonstrate high integrity
    Proactively establish and maintain effective working team relationship with all support departments
    Ability to work under pressure.

  • Head of Marketing

    Head of Marketing

    Job description
    Initiates and supports marketing strategies to meet organizational objectives. Evaluates customer research, market conditions, competitor data and implements marketing plan changes as needed and oversees all marketing, advertising staff so as to bring growth in sales volumes by building all the brands.
    Key Responsibilities and Accountabilities:

    Develops annual marketing plan in conjunction with sales department, determining which activities to follow during the year and which will focus on meeting organizations objective. Works with all departments to execute the plan.
    To develop and manage the marketing department budget, ensuring of all marketing activity is within agreed budget. 100% within budget.
    Developing a marketing strategy aligned with the brand strategy while focusing on Distribution, Display, Promotion and Price.
    Provide marketing support to all business units ensuring judicious utilization of the marketing spend for effective implementation of activities i.e. product launches and promotion strategies.
    Supporting the Sales Department by:

    Maintaining a positive and active customer base to increase purchase orders (i.e. increase share trade shelf)
    Ensure availability (fullness on trade shelf)
    Ensure right representation (planograms)
    Increase success rate of promotions and brand perception (conversion rates, loyalty programs)

    Measure and report performance of all marketing campaigns, and assess return on investment (ROI) of these activities and achievement against revenue goals (KPIs).
    The achievement of positive media coverage for company products and its program across all available selected media/above the line.
    Oversee marketing and advertising activities to ensure consistency with product line strategy in line with the marketing calendar.
    Monitor product distribution and consumer reactions. Managing marketing schemes to push the product to the agents and distributors. Basically incentivizing them to keep stock much before the competitors take the share of wallet.
    Managing the entire product line life cycle from strategic planning to tactical activities.
    Specifying market requirements for current and future products by conducting market research, competitor activity supported by on-going visits to customers and non-customers.
    Monitor market trends, research consumer markets and competitors’ activities to identify opportunities
    Develop a market intelligence platform that will improve the overall decision making process, both for strategic and day to day marketing operations decisions.
    Manage, develop and motivate the merchandising team through the setting of goals and objectives, monitoring their performance and create new business ideas and sales techniques for the merchandising team to help drive the business forward, and recommend strategies to address the areas of weakness and their training requirements
    Provide regular reports as required on sales performance, customer and competitors activities and market trends. Communicate and facilitate achievement of volume target on month wise/brand wise/SKU wise basis.
    Locate or propose potential business and ventures by contacting potential partners; discovering and exploring opportunities.
    Identify trendsetter ideas by researching the industry and related events and tracking individual contributors and their accomplishments.