Website: Website https://influx.com/
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Customer Support Agent- German Bilingual
Job Descriptions: We’re looking for detailoriented and thoughtful people to join our teams. You’ll be tasked with answering customer questions through calls and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Requirements: 2+ years of customer service experience 1…
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Customer Sales Agent
Responsibilities Responsibilities include, but are not limited to: Providing a high level of customer service to customers via inbound calls and emails Thoroughly research and reply to requests with a high sense of urgency and professionalism Ability to troubleshoot and communicate across multiple platforms Proactive Sales, both to new and existing customers Constantly evaluate customer…
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Technical Support Agent (Remote)
About the Role As a Technical Support Agent, you will: Diagnose and resolve technical issues for customers across various industries. Support eCommerce platforms by troubleshooting system issues, integrations, and performance concerns. Work with APIs, assisting customers in troubleshooting API integrations and system connectivity. Assist with programming-related inquiries, including JavaScript & Node.js troubleshooting. Provide expert support…
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Inbound Trainer
We’re looking for detail-oriented and thoughtful people to join our team. Apply via : influx.typeform.com
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Call Center Representatives- Sales Call Center Representatives- Sales Support/Administration Sales Trainer
We’re looking for detail-oriented and thoughtful people to join our team. go to method of application » Apply via : influx.typeform.com
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Customer Service Representative
Job Descriptions: We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. Requirements: Excellent written and verbal in English (for…
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Tech Support Agent
Key Responsibilities Provide first-level technical support to clients, responding to inquiries and issues in a timely and efficient manner. Provide basic troubleshooting and device management, including setup and enrollment, and escalate complex issues to advanced support as needed Monitor system dashboards for alerts and compliance issues. Document solutions and procedures in knowledge bases (KBs) and…
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Recruiter-German and English Speaking
RESPONSIBILITIES Candidate Sourcing: Identify and attract top talent to meet the needs of our clients by leveraging various platforms and tools. Interviewing and Assessment: Conduct interviews and assess candidates to ensure they meet our client’s requirements and company standards. Candidate Experience: Provide exceptional support and guidance to candidates throughout the recruitment process, ensuring a positive…
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Team Lead
The Team Leader is responsible for overseeing the day-to-day operations of customer service agents to meet and exceed client expectations and KPIs. This includes managing agent roster and ensuring agents work their entire shift. They also ensure agents have adequate training to delight the clients and provide task-relevant feedback to agents. Key Responsibilities Design and…
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Call Center Representative
Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! Candidates must be able to respond to the needs of customers…