Jobs Kenya

Website: Website https://hotpoint.co.ke/

  • Legal Officer

    Legal Officer

    Job Purpose

    The Legal Officer, reports to the Human Resource Manager. He / She is responsible for delivering strategic Governance framework for the business and providing professional legal, HR guidance and support to Heads of department with the objective to add value to the business.

    Key Responsibilities

    Draft, develop, review and prepare various types of contracts including service level agreements, Annual maintenance and Service Contracts, Project Contracts, partnership agreements, dealership agreements, third party and/or sub-contract agreement, Employee Contracts, Service Provider Contracts, ICT agreements ensuring that they are legally sound and they comply with Hotpoint’s policies and procedures and mitigate risks.
    Give legal advice on compliance with the labour laws, management of disciplinary matters in compliance with the law and guidance on emerging legal matters relating to Employer/Employee relations.
    Contract management and administration to ensure compliance and renewals as and when appropriate.
    Contract management and administration to ensure compliance and renewals as and when appropriate.
    Review legislation and advise Management on how the Company’s operations shall be affected in order to avoid any potential liabilities that could arise
    Review and understand Hotpoint’s internal Policies and Procedures and ensure consistency with the organizations’ strategic goals and with the legal and regulatory requirements.
    Regular staff training to keep staff well informed on the provisions of the Warranty Cards and the replacement policy as well as management of Customer Complaints within Company policies.
    Develop and implement human resources policies and procedures that enhance workplace relations, ensure fairness, equity and uniformity with a view of ensuring the company maintains its competitive position in the market.
    Responsible for execution of all people processes in the employment and business cycle, in line with policy and labour legislation.
    Develop and implement human resources policies and procedures that enhance workplace relations, ensure fairness, equity and uniformity with a view of ensuring the company maintains its competitive position in the market.
    Responsible for implementing compliant policies and employment documentation.

    Ensure Social, HR, and HSE audits are carried out periodically.

    Job Qualifications

    Bachelor of Laws degree (LL. B) from a recognized University;
    Minimum 3 years’ experience in similar role with line management.
    Experience of liaising with regulators, lawyers and auditors.
    Over 4 years’ experience in Legal Officer Role in a comparable environment.
    Knowledge and understanding of Kenya Labour and Commercial Laws
    Have strong business acumen and delivery.

    Apply via :

    jobs.adeptsystems.co.ke

  • HA Technician

    HA Technician

    Details:
    Main Job Purpose
    Handles all technical service related jobs and repair at the Service Centre
    Job Responsibility and Accountability

    Repair and service of White Goods  in the Service Centre and on In-Home assignments
    Follow laid-down ISO repair procedures on each and every repair job
    Provide technical assistance to customers and fellow staff
    Do on-site installation of White Goods 
    Set up, clean, operate and test units before releasing all repaired items
    Perform client education on the functionality of the items repaired and serviced
    Assist CIC Team when needed at the Service Center in fault explanation to customers
    Perform demos for customers
    Fellow laid down MOT Activities
    Ensure compliance with RTAT activities and follow-through of set instructions
    Any other duties assigned      

    Minimum Qualification 

    Diploma in Electrical and Electronics Engineering, Refrigeration and Air Conditioning or any related field.
    At least 3 years’ work experience in a similar role

    Other Key Competencies and Skills

    Productivity with cost effectiveness – knows how to determine if not economical to repair and recommends replacements.
    Competence -accuracy in repair diagnosis in minimum time and no unnecessary used of parts.
    Teamwork, cooperation and able to assist / coach junior staff.
    Communication and co-operation with other staff and maintaining relationship with Customers and Business partners.

  • Technical Supervisor Internal Auditor

    Technical Supervisor Internal Auditor

    Department : Service Centre
    Reporting to : Service Centre Manager
    DUTIES AND RESPONSIBILITIES

    Repair and service of white goods at the Service Centre and in-homes
    Provide technical assistance to customers and fellow staff
    Do on-site installation of home appliances and repair
    Set up, clean, operate and test units before releasing all repaired items
    Explaining to clients on the functionality of the items repaired/ serviced.

    Qualification
    Minimum qualification of Diploma in HA or Electrical or any other related field.
    Experience

    Previous hands on experience as a Technician for a period not less than five years.
    Should be results oriented with focus on quality.
    Farmilarity with rules ,regulations,best practises and project performance standards.

    Key Skills:

    Good execution skills.
    Basic Health & Safety skills.
    Good problem-solving skills (trouble shooting).
    Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
    Excellent customer service skills with desire to exceed customer expectations.
    Ability to work independently in a timely manner, making sure job is done correctly the first time.

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  • Sales Attendant – Re Advertisement

    Sales Attendant – Re Advertisement

    The Management wishes to invite applicants with requisite qualifications to fill the position of a Sales Attendant that has arisen within the company.
    Those who had applied for the earlier advert need not apply.
    Place of work: Retail Outlets – Nairobi
    Department: Retail
    Reporting to: Retail Head
    Role Purpose: Responsible for welcoming customers, learning product information, selling merchandise, maintaining the displays and assist customers by providing the customers with a great shopping experience.
    Duties and Responsibilities

    Ensure personal presence on the floor and aid customers in locating merchandise.
    Take customers through all products and provide maximum information.
    Direct and escorts customers to the item testing area or to the cashier.
    Close the sale at minimum discount and peruse through the sales/delivery notes.
    Provide customer feedback on completion of the sale.
    Ensure that the section is fully stocked and arranged in the sales area in an orderly manner.
    Ensure all stock under your custody is balanced monthly.
    Follow up on payments from customers based on report received from Credit Control.
    Any other duties as may be assigned from time to time.

    Qualification
    Critical Knowledge, Skills & Experience:

    Diploma in Sales & Marketing or related field.
    At least 2 years’ experience in a sales environment preferably in retail.
    Must be friendly with a pleasant and engaging personality.
    Should be physically fit as the job requires standing most of the day and the individual may be required to lift large amounts of stock.
    Should be cooperative and understand customer needs and wants after a brief discussion with the customer.
    Should be of a smart appearance and articulate.
    Basic computer skills of excel and emails.
    Good selling skills.
    Good organization skills.
    Good negotiation and influencing skills.
    Good interpersonal skills.

  • HVAC Technician – Mombasa Call Centre Agent

    HVAC Technician – Mombasa Call Centre Agent

    Main Job Purpose: To install, maintain and repair heating, ventilation, and cooling units for both residential and commercial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems. Diagnose diverse service issues, obtain any replacement parts, rectify system to manufacturer’s recommendations, and explain fully to customer what the issue is and what needs to be corrected.
    Job Responsibility and Accountability

    Fabrication and installation of ducts, AC installation, repair and service.
    Provide exemplary technical service to all clients in order to ensure repeat sales through client satisfaction.
    Receive or push to receive information from sales coordinators after which you move to site.
    Complete the work as per the company standards in the shortest possible time.
    Ensure good housekeeping standards in your work area.
    Ensure your tool box is fully equipped and well maintained. (Maintain a daily checklist and report damage or loss of tools immediately for replacement).
    Understand and interpret HVAC Drawings.
    Train clients on how to operate the equipment correctly on site that have been commissioned.
    Manage all customer complaints promptly.
    Train Interns on installation and servicing of HVACR scope.
    Maintain a site material usage record for re-ordering in good time.
    Carry out site surveys when required.

    Minimum Qualification

    Diploma in Refrigeration and Air Conditioning or its equivalent.
    Proficiency in VRF systems, installation and diagnosis; with a minimum of 2 years’ experience in their installation and diagnosis.
    Basic knowledge of Electrical concepts related to Air Conditioning
    Ability to work independently in a timely manner, making sure job is done correctly the first time
    Must be a resident of Mombasa county

    Other Key Competencies and Skills

    Good execution skills.
    Basic Health & Safety skills.
    Good problem solving skills (trouble shooting).
    Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
    High attention to detail
    Excellent customer service skills with desire to exceed customer expectations.
    Ability to work independently in a timely manner, making sure job is done correctly the first time.

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  • Export Assistant Clerk

    Export Assistant Clerk

    Place of work: HQ – Ruiru
    Department: Imports, Exports and Bonded Warehouse
    Reporting to: Import / Exports & Bonded Warehouse Officer
    Role Purpose: The purpose of the role is to document, prepare and export coordination with concerned agencies such as customs and relevant government agencies.
    Duties and Responsibilities

    Open all export files once the order is received from the client.
    Apply for IDF, marine cover and KEBS note manually and online. Prepare export invoices in Orion.
    Maintain up to date export stock list
    Split export documents and send to loading destination.
    Proof read all documents relating to exports.
    Ensure collection of export documents
    Maintain export data and verify information accuracy.
    Photocopy, scan and file documents correctly in each file.
    Organize to send documents to Bond and Warehouse as soon as it’s ready.
    Ensure accurate record keeping of export files i.e. ensure all data relating to exports is available.
    Any other duties as may be assigned from time to time.

    Qualifications

    Critical Knowledge, skills & Experience:
    Diploma in Clearing & Forwarding, Supply chain or Logistics or any other relevant field.
    Knowledge in imports, export processes
    Computer literacy in MS office and logistics software.
    Good verbal, written and interpersonal communication skills. Attention to detail and ability to multi-task.
    Good Report writing skills.
    Ability to meet strict reporting deadlines and working under minimal supervision.

  • Corporate Sales Administrator E-Commerce & Marketing Coordinator Corporate Sales Executive

    Corporate Sales Administrator E-Commerce & Marketing Coordinator Corporate Sales Executive

    The Management wishes to invite applicants with requisite qualifications to fill the position of Corporate Sales Administrator that has arisen within the company.
    Role Purpose: The purpose of the role is to coordinate the department’s operations and activities to secure efficiency and compliance to company policies.
    Duties and Responsibilities

    Provide exemplary service to all clients in order to ensure repeat sales through client satisfaction.
    Receive calls and take messages for the corporate division.
    Prepare weekly and monthly reports and reconciliation of key accounts.
    Prepare, Deliver and collect tender documents.
    Collect cheques from clients once they are ready.
    Maintain a neat and organized filling for key departmental documents.
    Follow up and arrange for deliveries when required.
    Liaise with key support sections such as warehouse, credit control and marketing.
    Prepare gate passes and assist corporate showroom client in the absence of corporate sales executives.
    Any other duties as may be assigned from time to time.

    Qualification, Skills & Experience:

    Minimum of a Degree in Business Administration/ Management or any other related field.
    At least 2 years’ experience in administration or customer service in a busy establishment.
    Highly motivated, self-starter, able to work with minimum supervision.
    Good interpersonal and communication skills both written and verbal.
    Excellent report writing skills.
    Computer skills.
    Good organization skills.

     

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  • Sales and Marketing Interns – Mombasa Mechanical Engineering Interns

    Sales and Marketing Interns – Mombasa Mechanical Engineering Interns

    Job Description
    Are you passionate about Sales and Marketing and you would wish to start and grow your Sales and Marketing career in the Heating, Ventilation and Air Conditioning (HVAC) sector?
    If yes, then we are looking for you to offer you an exciting internship in our Mombasa branch.
    Requirements:

    Diploma in Sales and Marketing
    Should be a continuing student or a recent graduate
    Actively marketing for Residential Air Conditioning by getting in touch with potential clients through direct visits
    Actively following up with Annual Maintenance Contracts proposals to get them approved
    Good Interpersonal skills
    A self-starter and able to work with minimum supervision
    A resident of Mombasa county

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  • Sales & Marketing Internships Sales Coordinator

    Sales & Marketing Internships Sales Coordinator

    Are you passionate about Sales and Marketing and you would wish to start and grow your Sales and Marketing career in the Heating, Ventilation and Air Conditioning (HVAC) sector?
    If yes, then we are looking for you to offer you an exciting internship in our Mombasa branch.
    Requirements

    Diploma in Sales and Marketing
    Should be a continuing student or a recent graduate
    Actively marketing for Residential Air Conditioning by getting in touch with potential clients through direct visits
    Actively following up with Annual Maintenance Contracts proposals to get them approved
    Good Interpersonal skills
    A self-starter and able to work with minimum supervision
    A resident of Mombasa county

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  • Projects Sales Executive

    Projects Sales Executive

    We wish to invite applicants with requisite qualifications to fill the position of Projects Sales Executive that has arisen within the company.
    Department: Showroom
    Reporting to: Retail Lead – Projects
    Role Purpose: To promptly respond to project customer’s inquiries, handle complaints, troubleshoot problems, provide information, maintain client compliant database. Ensure targeted sales are met.
    Duties and Responsibilities

    Meet Project sales targets.
    Seek new project opportunities – field work.
    Sending quotes to clients and following up on orders.
    Processing all Project related documents in accordance to procedures.
    Ensure weekly reports are sent to the Retail Project Lead for projects for further input/action.
    Maintain a project customer database and update customer information on the system.
    Supervise to ensure project installations done in accordance to client requirements and snags are completed to ensure hand over to client.
    Ensure all project money received from invoices are receipted.
    Print out all invoices.
    Any other duties that may be assigned from time to time by Superior.

    Qualifications

    A Minimum qualification of a Diploma in Sales & Marketing, Public relations or Customer service or any business course is required.
    At least 5 years’ experience in sales or marketing, customer care representative from a service industry back ground. Experience in Project management; Real
    Estate or Kitchen Design Company will be off an added advantage
    Excellent personal presentation and telephone etiquette.
    Speaks and writes excellent English.
    Excellent Report writing skills.
    Excellent communication skills both verbal and written.
    Good problem analysis and solving skills.
    Proficient in relevant computer applications