Jobs Kenya

Website: Website https://hcsafrica.com/

  • Operations Supervisor

    Operations Supervisor

    Our Client, a real estate firm with apartments in Mombasa seeks to recruit an Apartments Operation Supervisor who will be required to supervise and be responsible for the full operational status of the apartments as per the set standards & procedures.
    The position requires an individual with an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager/Directors and to help formulate solutions.
    Reports to: General Manager and indirect report to Managing Director
    Duties and responsibilities

    Fully responsible for all aspects at the apartments.
    Support and work with Head Office and Directors in all aspects of running the apartments
    Ensure the apartments are in operative condition to receive & serve guests.
    Ensure standard operating procedures implementation and check the same during routine operational checks.
    Inspecting all apartments on a daily basis for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
    Monitor & co-ordinate departments for smooth & efficient operations.
    Assessing and reviewing customer satisfaction and service recovery process.
    Monitor and maintain operational& overheads cost in order to maintain maximum revenue to the organization.
    Assist in the preparation of the annual budgeting and forecasting processes.
    Data capturing in the company system on regular basis and preparing the necessary report for the purpose of decision making.
    Reporting performance to the General Manager/Director on regular basis.
    Prepare and present weekly and monthly sales and all other reports to the General Manager/ Directors
    Obtain updated calendars of events from corporate and other organizations that plan ahead in order to follow up on future bookings in an effort to increase the apartments market share in the Hospitality industry.
    Be available on call 24 hours a day to resolve any emerging problems or emergencies at the apartments
    Any other duties assigned.

    Job Requirements/Qualifications

     The job holder should be 30 years of age and above
     Degree in Sales and Marketing, Tour and Travel or Hospitality Management
     Must have a valid certificate of good conduct.
     Must be Computer Proficient.
     Must be fluent in written and spoken English, Swahili and an additional foreign language
     Holders of Firefighting Certificate, First Aid among other short courses certificate will have an added advantage.
     A least four years prior working experience
     Customer relationship management skills
     Excellent revenue management and generating skills with experience of budgets, P & L’s and forecasting
     Knowledge of social media marketing

    Skills

    Interpersonal skills
    Leadership and management skills
    High integrity level/trust worthy
    Excellent communication skills and a pro-active nature.
    Attention to Details
    Problem solving ability
    An excellent multi tasker/be flexible
    Team player
    Professional in appearance and presentation
    Ability to work for extended periods of time

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com  with Operations Supervisor on the Subject line.

    Apply via :

    jobs1@hcsafrica.com

  • General Manager

    General Manager

    Our Client an investment company seeks to recruit a General Manager. The General Manager plans, directs, and coordinates the operations of the Portfolio. The duties and responsibilities for this position include formulating policies, managing daily operations, and planning the use of materials and human resources.  Additionally, she/he will develop strategic plans for business growth based on short-term and long-term goals.
    Reporting to:Board of Directors and Beneficiaries
    ROLES AND RESPONSIBILITIES

    Develops strategic plan by studying opportunities; presenting assumptions; recommending objectives.
    Manages investment portfolios by developing both short-term and long-term investment plans, recommending investments and monitoring, managing and allocating assets.
    Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
    Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
    Prepares monthly management reports explaining operational effectiveness, trends and variances.
    Monitors businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
    Establish and implement policies, goals, objectives, and procedures, conferring with board members, beneficiaries, organization officials, and staff members as necessary.
    Builds portfolio’s image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
    Maintains quality service by establishing and enforcing organization standards.
    Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching,  counseling,  and disciplining staff;  communicating values,  strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
    Manage staff, preparing work schedules and assigning specific duties.
    Communicate and embody the portfolio’s vision and values

    ACADEMIC QUALIFICATIONS

    A Bachelor’s Degree in business related field.
    Masters’ Degree is an added advantage.

    RELEVANT KNOWLEDGE & EXPERIENCE

    At least 8 years of experience with 2 years in Senior Management[
    Administration and Management — Knowledge of business and management principles involved in financial and strategic planning, performance management, developing standards,  resource allocation, human resources modeling, leadership technique, decision making, production methods, process improvement, quality management, coaching, and coordination of people and resources.
    Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, termination, labor relations and negotiation, and personnel information systems.
    Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

    LANGUAGE SKILLS
    The General Manager must have developed language skills to the point to be able to:

    Read and interpret documents in English such as safety rules, operating and procedure manuals, newspapers, periodicals and journals.
    Write routine reports, correspondence, business letters, summaries, and reports in English using a prescribed format, and conforming to all rules of punctuation, grammar, diction, and style.
    Ability to speak effectively in English before groups such as customers or employees.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com  with General Manager on the Subject line.Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • Category Development Manager

    Category Development Manager

    Our client a leading FMCG Company with known brands both locally and globally seeks to recruit a Category Development Manager who will undertake the following:

    Support the development and implementation of well rounded commercial category and brands strategies followed by effective operational execution plans of these strategies.
    Responsible for protecting, growing and building the assigned categories by managing the demand for the respective brands so as to achieve budgeted volume, value, market share and profit objectives.
    Responsible for developing and effectively implementing marketing initiatives for the categories and driving the harmonization of brand proposition in East Africa.

    Reports to: Head of Marketing
    Key Responsibilities:

    Support the development, tracking/measuring and completion of commercial category and brand plans – strategic and operational plans, annual and monthly performance review, budget plan, research plans, activity cycle plans and all related activity plans aligned to the business plans.
    Drive brand innovations to improve brand image attributes amongst customers.
    Engagement with key Distributors, wholesalers and direct customers to ensure delivery on category and brand initiatives and drive the creative processes for our brands together with Sales and Trade Marketing department.
    Develop and manage initiatives to improve processes, practices and methods to reduce complexity and enhance speed to market as well as consumer benefits.
    Monitoring brand availability and sales, and being proactive on factors affecting the brand sales and market share performance.
    Provide relevant information in a timely manner to support effective and efficient decision making.
    Support development of A&P Budgets and manage it effectively to ensure spend in line with strategic direction to enable category and brand growth.
    Managing and monitoring the category marketing initiatives calendar to ensure excellent effective, efficient On time and in full delivery.
    Planning and implementing wholistic category media strategy.
    Advertising, media, Digital, below the line agencies and other supplier liaison and management.
    Alignment and liaison with Sales Department on brand performance delivery.
    Liaising and active engagement with Manufacturing and Sales on S&OP management.
    Analyzing market research data, including secondary research and taking corrective action for enhancement of category strategies.
    Interacting with the Regional /global category and brand liaisons and giving updates on implementation of brand strategic plans.
    Monitoring competitor activities affecting the categories and respective brands while taking appropriate corrective actions.
    Drive New Product innovations by monitoring, evaluating and recommending category innovations, brand packaging, including pack and range extensions, and following through to implementation by liaising with the Head of Marketing and NPD process stakeholders.
    Continuously monitoring category and brand costs and profitability and recommending areas of improvement.
    Preparing monthly category and brand expenditure and variance reports to control budgeted expenditure.
    Carrying out market intelligence through regular trade visits and utilizing this to enhance category commercial initiatives and delivery.
    Recommending, planning and coordinating brand PR activities likely to enhance the category and brand sales and image in the short and long term.
    Liaising with Procurement to source promotional and packaging material for category and brand initiatives per approved commercial brand plans.

    Qualifications & Experience

    University graduate preferably Marketing and economics.
    A minimum of 2-4 years commercial experience in Marketing functions in an FMCG multinational including experience working with cross-functional sales, trade, procurement, Operations and Finance teams
    Knowledge and understanding of Marketing principles and truths, category and brand strategy development, brand plans, new product development, project management and customer engagement.
    Experience in the supporting development and execution of advertising strategies.
    Digital and social media marketing experience desirable.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Category Development Manager on the Subject line. Candidates MUST indicate their Current and Expected salaries. 

    Apply via :

    jobs1@hcsafrica.com

  • Accounts Executive-FMCG

    Accounts Executive-FMCG

    Our client in the Fast Moving Consumer Good sector seeks to recruit Account Executives for their different territories. The main objective of the Account Executive is to ensure that the Regional Team Leader (RTL) Trade Development Representative (TDR) and the Merchandisers (MA) achieve on the set targets as envisioned by the client.
    ROLES:

    Ensure that the daily attendance reports are shared with the head office.
    Ensuring daily attendance and on time reporting at the place of work.
    Ensuring sales and recruitment performance by the staff.
    Ensuring disciplinary actions are done on a timely manner.
    Ensuring the targeted recruitment of Business merchant recruitment and activation is achieved.
    Supporting the RTL, TDR and MA in-market sales and promotion programs.
    Tracking of sales and the agent’s liquidity to ensure availability of products and services to consumers always.
    Coordinating the training of business Agents, Merchants and their operational staff
    Coordinating the cconsumer training and awareness of business products and services
    Ensuring that their territories and well branding and the compliance standards are maintained across all channels.
    Ensuring all business materials are deployed to all outlets as per merchandising standards.
    Report on trade performance, training coverage, market activities, market intelligence, and float and product availability in the market amongst other reports.

    Requirements:

    Degree or Diploma in any business related course
     At least 5 years of experience in a similar position.
    Experience in fast moving goods (FMCG) industry will be an added advantage.
    Good communication skills
    Knowledge of the geographical locations of choice
    Report writing skills

    Interested and qualified caApplicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs@hcsafrica.com  with Account Executive Indicating preferred location on the Subject line. Candidates MUST indicate their Current and Expected salariesndidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Factory Operations Supervisor

    Factory Operations Supervisor

    Our client in the manufacturing industry is looking to recruit Factory supervisors. Candidates who match the below job profiles and are encouraged to apply for the position.
    Job Description
    The Factory supervisor is responsible and accountable for (but not limited to) the following: •

    Ensure that the production machines are running and operated at optimum level.
    Ensure that the daily plant production meets the standard quality and planned quantity as per the production schedule.
    Cordinate all the logistics from the central plant to the warehouses operations.
    Inspect, service and repair components of the production machines.
    Optimising the human resources headcount at the shop floor at all times.
    Ensuring that the safety standards and working conditions at the shop floor are secure.
    Establish a preventative maintenance program in cases of accidents and incidences at the place of work.
    Ensuring that the staff are well kitted in the standard and proper PPE, s when operating inside the factory.
    Tests and quality control as per KEBs standards.
    Prepare working rota, activity and work order/production reports.
    Maintain inventories. • Ensure records are maintained.

    Requirement and Qualifications.

    A minimum of a diploma in Chemical engineering/Water processing
    Water treatment plant operator needs mechanical aptitude and the ability to solve problems intuitively.
    The operator should be competent in mathematics, chemistry and biology.
    Operator must have the ability to apply data to formulas that determine treatment requirements, flow levels and concentration levels.
    Computer knowledge as most RO plants use computerized equipment

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs@hcsafrica.com with Factory Operations SupervisorIndicating preferred locationon the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs@hcsafrica.com

  • Senior Technology Project Manager

    Senior Technology Project Manager

    Our client seeks to recruit a well experienced and results oriented Senior Technology project Manager 
    The senior project lead will be tasked with planning and taking responsibility for the overall programme objectives – providing  project management and direction to ensure overall success of programme portfolio by developing programme implementation plans including scope of individual initiatives, goals, scheduling and defined deliverables.
    Roles and Responsibilities

    Define programme success criteria, in collaboration with project sponsors and stakeholders.
    Effectively communicate programme expectations to team members and stakeholders in a timely and clear fashion.
    Estimate the resources and participants needed to achieve programme goals.
    Proactively manage full life-cycle of assigned Technology initiatives, including overall programme plan, scope, change control, risks, issues, impacts, and reporting through standardization and best practice programme implementation.
    Develop full-scale programme plans and associated communications documents.
    Collaborate to develop, and appropriately executes, a communication strategy, including stakeholder analysis, ongoing communications and adoption plans.
    Capture/analyze and draft information into meaningful MI reports for senior management, stakeholders, team reporting and presentation purposes – determine the frequency and content of status reports from the project team, analyze results, troubleshoot problem areas and deliver overall progress reports to senior management.
    Negotiate with department managers, when necessary, regarding the support of required personnel within the organization to ensure individual project continuity through completion.
    Act as the Business Change interface and escalation point for all programme issues/concerns/actions.
    Engage collaboratively with stakeholders to ensure appropriate prioritization of delivery.
    Ensure Programme and Project Governance is observed including adherence to defined operational acceptance procedures and testing/approval process.
    Ensure quality Assurance for Audit, Risk and Governance across all the projects in the Programme portfolio.
    Guide and govern suppliers for Programme related activities ensuring they understand and adopt Bank agreed standards and architectures along with adhering to policy and procedures.
    Work across all in-Country functions and act as an interface point between business and Technology
    Coach, mentor, motivate and supervise projects team members and influence them to take positive action and accountability for assigned work

    Minimum Knowledge & Skills

    Subject matter expert (SME) in all aspects of project management and applicable business functions
    Senior stakeholder management skills (Advanced)
    Excellent interpersonal, influencing and negotiation skills
    Skill in establishing and maintaining effective working relationships
    Excellent verbal and written communications skills
    Excellent presentation and facilitation skills
    Established strategic and critical analysis skills (Advanced)
    Knowledge of SDLC Principles and Practices (Advanced)
    Knowledge of programme and project management best practices (Advanced)
    Knowledge of banking and IT practices (Solid)
    Proficiency in Microsoft Office Suite and MS Project Server
    Minimum Competencies
    Deciding and initiating action
    Learning and researching
    Entrepreneurial and commercial thinking
    Relating and networking
    Adapting and responding to change
    Persuading and influencing
    Creating and innovating
    Strong written and oral communication skills

    Qualifications

    Bachelor’s degree or equivalent from an accredited institution, Masters preferred.
    Degree level education in an analytical subject would be beneficial
    PMP qualification or other Project Management certification
    Strong familiarity with project management software – MUST be able to demonstrate competency with MS Project 2010+. MS Project Server experience preferred.
    (8+) years’ experience and exposure to the Banking/ICT Industry
    (10+) years direct work experience in a project management capacity, including all aspects of process development and execution
    Able to display a thorough understanding of technology strategic issues in the financial services sector
    Good understanding of ITIL processes and associated concepts.
    Demonstrable communication and presentation experience;
    Must be able to work under pressure, take clear ownership of issues and projects and drive to ensure a successful closure for the customer, peers and stakeholders.
    Demonstrable experience in project financial management – budget preparation and managing to budget;
    Experience working within a Global or Regional role
    Familiarity with ITIL-style management procedures and mainstream project management styles a distinct advantage;
    Experience of financial services preferred.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Senior Technology Project Manager on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • Cyber Security Manager

    Cyber Security Manager

    The jobholder will support the continuous improvement of the IT Security Incident Management Process and its initiation, and to brief all levels of executive management on security topics and to execute emergency responses during cyber-security breaches.
    Major Responsibilities:

    ·Serve as a senior-level technical resource for cyber security incident handling
    ·Mentor junior CSIRT(Cyber security Incident Response Team) team members
    ·Provide qualified guidance on and coordinate execution of identification, analysis, response and monitoring of cyber threat and vulnerabilities
     
    Incident Management and Monitoring
    ·Manage Security incidents. Assist in developing concepts for efficient and effective security response activities.
    ·Support the crisis management process
    ·Provide qualified guidance on SOC (Security Operations Centre) alerting conditions and necessary data sources
    Vulnerability Management
    ·Analyze and interpret results of vulnerability management activities using standard frameworks (CVSS-Common Vulnerability Scoring System)
    ·Research and investigate new and emerging vulnerabilities, to include Day events
    ·Monitor vulnerability remediation activities
    ·Integrate information from disparate sources and create tactical intelligence that is relevant to protecting the business.
    Threat Management
    ·Research and investigate new and emerging cyber threats and vulnerabilities through participation in external security communities.
    ·Generate timely technical cyber threat intelligence assessment reports to IT management and stakeholders.

    Basic Qualifications:

    ·Master’s degree in information assurance (or related field) with minimum 5 years’ experience or B.S in information assurance (or related field ) with minimum of 8 years’ experience
    ·Minimum 3 years’ experience on a computer security incident response team
    ·Experience with identifying, analyzing, and communicating cyber threat and vulnerability information
    ·Experience applying threat and vulnerability analyses models, examples include the LM Cyber Kill Chain, the Diamond Model of Intrusion Analysis, the Mitre ATT&CK Framework and the Common Vulnerability Scoring System (CVSS)

    Knowledge and Skills:

    ·Knowledge of common CSIRT technologies (ex., EDR , SIEM,)
    ·Knowledge of incident response in IaaS/PaaS environments (AWS, Azure)
    ·Exemplary verbal and written communication skills
    ·Demonstrated ability to think strategically and perform detailed, complex analysis and data interpretation
    ·Intercultural experience
    ·Proven project management experience
    ·Effective interpersonal skills, out-of-the-box thinking and ability to interface with all levels of staff
    ·Ability to work under pressure and deal with ambiguous situations
    ·Familiarity with enterprise risk management and how cyber threats and vulnerabilities integrate into ERM efforts
    ·Expertise of security concepts and best practices related to incident management, threat and vulnerability management

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Cyber Security Manager on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • SENIOR APPLICATIONS ANALYST

    SENIOR APPLICATIONS ANALYST

    Our client seeks to hire a Senior Application Analyst to support the business applications through its incident management, change management, deployment management, end user support, month end support, GCC management, applications and database management services.
    Responsibilities:
    The Application Support Analyst is responsible for partnering with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

    Provides expertise in area and an advanced level of understanding of the principles of apps support.
    Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
    Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
    Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
    Considers the implications of the application of technology to the current environment.
    Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
    Acts as advisor or coach to new or lower level analysts; allocates work.
    Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
    Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
    Persuades and influences others through strong and comprehensive communication and diplomacy skills
    Performs other duties and functions as assigned
    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    Requirements:

    A minimum of 5 years relevant working experience.
    University degree in IT or Business with relevant IT training.
    A number of years experience in a similar role supporting Front Office applications and stakeholders
    Practical problem solving and strategic thinking skills
    Demonstrated leadership, interpersonal skills and relationship building skills
    Service oriented attitude
    Ability to work in a fast-paced environment
    Experience working or leading requirement gathering efforts for multiple large development projects at one-time
    Proficient using basic technical tools and systems
    Good interpersonal and communication skills

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Senior Applications Analyst on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com

  • Solutions Developers

    Solutions Developers

    Our client seeks to hire a Solutions Developer to design cutting edge custom-applications that will allow the business to stay ahead of the competition and achieve their strategic goals. He/she will ensure the design of applications according to business specifications.
    Key Responsibilities/Accountabilities

    Design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team
    Recommend and design structures and tools for systems which meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team
    Translating technical plans into detailed designs for implementation using selected products
    Ensure that relevant technical strategies, policies, standards and practices are applied correctly
    Work with users and business units to gather project requirements and define scope of work
    Transform business requirements into optimal systems implementations, as well as work with business users across the globe to fulfil their IT application needs
    Take the leading role in the design of new solutions and engender innovation within the team.

    Preferred Qualification and Experience
    Knowledge/Technical Skills/Expertise:

    Code Writing
    Awareness of the Software Development Life Cycle (SDLC)
    Trouble shooting ability.
    Bachelor’s degree in  IT and Computer Sciences
    Minimum of five years software development experience in a combination of any of the following languages: C++, Java, C#, Python or Ruby
    Project Management Certification
    Demonstrable Programming skills
    Strong knowledge of web, security, and networking protocols
    Application development in .NET (VB and/or C#)
    Relational database experience (MS SQL Server focused)
    Familiarity with all aspects of the Software Development Life Cycle

    Interested and qualified candidates shoulApplicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with Solutions Developer on the Subject line. Candidates MUST indicate their Current and Expected salaries.d forward their CV to: jobs1@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs1@hcsafrica.com

  • IT Infrastructure and Hardware Analyst

    IT Infrastructure and Hardware Analyst

    Our client seeks to hire an IT Infrastructure and Hardware Analyst to be providing helpdesk support and resolving problems to the end user’s satisfaction.
    Reports to: Senior Infrastructure Analyst 
    Responsibilities

    Capable to providing 1st contact resolution, using KB’s and Knowledge Articles.
    Monitoring and responding quickly and effectively to requests received through the IT helpdesk.
    Monitoring Service Desk for tickets assigned to the queue and process first-in first-out based on priority
    Modifying configurations, utilities, software default settings, etc. for the local workstation
    Utilizing and maintaining the helpdesk tracking software.
    Documentation of internal procedures.
    Assisting with onboarding of new users.
    Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
    Installing, testing and configuring new workstations, peripheral equipment and software.
    Maintaining inventory of all equipment, software and software licenses.
    Reporting issues to the Service Desk for escalation.
    Managing PC setup and deployment for new employees using standard hardware, images and software.
    Assigning users and computers to proper groups in Active Directory.
    Performing timely workstation hardware and software upgrades as required.

    Requirements:

    Bachelor’s degree in Computer Science or IT related courses from an accredited institution.
    2-3 years of experience in the Banking sector.
    Microsoft or Cisco Certifications.
    Experience in computer hardware maintenance.
    1-2 years of experience to support Windows OS and MS Office programs (i.e. Excel, Word, Projects, Visio and Outlook)
    Knowledge of TCP/IP and other networking concepts.
    Knowledge in LAN/WAN network administration and maintenance.
    Excellent communication skills (i.e. oral and written)
    Ability to work independently and efficiently.

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs1@hcsafrica.com with IT Infrastructure and Hardware Analyst on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs1@hcsafrica.com