Website: Website https://hcsafrica.com/

  • ICT Sales Representative

    ICT Sales Representative

    JOB PURPOSE:
    The primary role of this job is to identify and secure new business for the organization whilst maintaining and deepening existing business relationships for the achievement of the organization’ strategic objectives and financial targets. Reporting to the CEO, the role will involve team management, implementation of plans and high –level management of accounts.
    Key Responsibilities:
    Business   Development
    The role will require the successful candidate to meet or exceed the assigned sales revenue targets by:

    Must have good knowledge of the Geographical area and Corporates in the Coastal region.
    Sales of Security systems ie: Fortinet, Checkpoint, Kaspersky, Symantec.
    Sales of Software services ie: Cloud, Business Intelligence, ERP, CRM.
    Locating or proposing potential business deals by contacting potential partners, clients to explore and discover business opportunities.
    Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
    Working with technical teams to oversee and actual development of proposals and responses to customer RFPs or requests in a timely manner.
    Screening potential business opportunities by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending
    Keeping abreast of relevant RFPs and ensuring knowledge of relevant activities in the public sector and specific accounts.
    Conducting Cold/Warm phone calls to potential clients to set up meetings for purpose of exploring opportunities.
    Visiting clients to identify and locate new business opportunities
    Diligently follow up on all opportunities and leads to conclusion
    Supervise and oversee the account management function, leading meetings, receive and prepare reports.

    Research

    Profile and analyze competitors and develop counter measures/proposals that place the organization as the preferred provider for potential business.
    Carry out informal market research to understand the market and prepare appropriate response strategies with respect to the hardware and software solutions.
    Networking and personal development
    Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    Any other responsibilities as may be designated by the management.

    Desired technical skills:

    Good knowledge of ICT market in Kenya and the region
    Technical Proposal and report writing skills
    Sales Management and negotiation skills
    Business Acumen
    Marketing and product development skills
    Project management skills

    Personal attributes:

    Proven leadership abilities
    Rapport and relationship building abilities
    Excellent written, oral and presentation skills
    Innovative and creative
    Results driven
    Strong interpersonal skills
    A self-starter with the ability to work with minimal supervision
    Problem solving skills, organizing and planning abilities

    Academic qualifications

    A degree in IT or Business-Related Course with at least 3 years’ experience in business development in ICT sector in Kenya and/or the region.

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Team Leader

    Team Leader

    Locations: Nairobi, Mombasa & Central
    Key Responsibilities

    Achieve revenue through push of Consumer, Financial and Enterprise products through partners.
    Identify and recruit viable partner outlets as per allocated target in the TDR’s area of coverage.
    Drive revenue through any new streams introduced by the business within allocated territory.
    Train customers on the brands products and services.
    Timely delivery of prerequisite business tools to customers.
    Create awareness for all the business products and resolve first line escalations in the assigned zones.
    On boarding of new businesses on to the business products and services, through prospecting and lead generation.
    Ensuring activation and full operation of products sold to customers within SLA.
    Profiling of customers, maintaining a dynamic database, execution of sales initiatives in the clusters, visit at least 80%of SME customers.
    Visit all Retail Outlets and Agents regularly using agreed route plans.
    Visit enterprise customers as post sales follow up.
    Ensure partners understand & adhere to the stock rules at all times in order to grow transactions.
    Ensure availability of airtime across all stocking outlets and recruit new outlets as per agreed penetration targets.
    Ensure businesspartners and MFS outlets maintain and complete the daily sales and target tracker for outlets and sales teams.
    Escalate to the TBL any distribution gaps within the allocated Area and follow up to ensure they are closed.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Business, Marketing or related field

    Experience

    2 – 3 years’ experience in sales and distribution role in Telco/FMCG

    Competencies

    Technical competencies
    Product Knowledge
    Sales Management
    Route to market management
    Reporting
    Solution Oriented
    Customer relationship management
    Decision Making
    Planning and Organization
    Work Motivator

     Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsaffiliatesgroup.com  with Team Leader on the Subject line.  Candidates should also indicate their preferred location (Nairobi, Mombasa or Central).

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Training Manager

    Training Manager

    Roles and Responsibilities

    Evaluate needs of company and plan training programs designed to fill these gaps
    Train new hires and existing staff on account specific modules and requirements , when applicable
    Identifying performance gaps and ensures yearly calendar is provided and all contractual trainings for the accounts is conducted
    Ensure individuals and support teams across the accounts are well equipped and updated with required knowledge on products, customer experience
    Provide support to new agents during the nesting period by scheduling coaching sessions.
    Develop, implement, and monitor training programs to drive sales performance and ensure effectiveness
    Create a comprehensive testing and evaluation process that produces well prepared and knowledgeable agents
    Conduct continuing education training on core sales process, ancillary products, and provider specific requirements
    Provide logistical support, course development, delivery, evaluation, and process measurements of training workshops
    Assist with the development of strategic training plans
    Identify and assess future and current training needs based on business objectives and agent performance
    Draw an overall or individualized training and development plan that addresses needs and expectations
    Deploy a wide variety of training methods to promote trainee engagement, interaction, and success
    Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

    Skills and Qualifications

    Bachelor’s Degree- Business related course.
    Minimum 5 years of work experience in the Telecommunication sector.
    Project management experience is  desirable
    Experience in supporting, supervising and motivating professional staff
    Successful track record in designing and executing successful training programs
    Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
    Ability to interact with employees at all levels and work with a diverse group of people
    Strong training and motivational skill-set
    Customer Service, Emphasizing Excellence
    Passionate about learning and excited about the prospect of leading by example.

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Site Assistant

    Site Assistant

    Job Description
    The roles and responsibilities for this position will entail the following:

    Assist with daily attendance of construction/factory staff.
    Assisting with the compilation of staff recruitment in alignment with payroll register
    Assist as required that all the new staff are holding valid medical reports
    Assisting with staff welfare and issues as requested
    Assist with monitoring/enforcement of wearing of appropriate PPEs and reporting of non-compliance
    Preparing a weekly schedule of staff terminations and reasons for termination
    Assist with distribution of Employment contract
    Reporting to supervisor on terminations that are not aligned to Labor Laws
    Responding to  incidents and accidents at site through facilitating hospital logistics, reporting to Supervisors and coordinating with client where necessary
    Taking initiative to remain abreast of  WIBA, safety codes and the employment regulations.
    Ability understand payroll process including keeping abreast of staff wages and ability to understand payroll reports
    Ensure and maintain proper staff records at all times.
    Flexibility to travel to the field at short notice
    Maintaining good relationship with health facilities and hospitals
    Monitoring health facility hospital account and liaise with Finance to ensure payments are made in good time

    Requirement and Qualifications.

    Diploma in Human Resources and Higher Diploma in any business-related studies.
    3 years working experience in a supervisory level.
    3 years experience in working in a factory set up.
    The candidate must have the ability to apply data to formulas in excel and computer graphics.
    Computer knowledge as most plants use computerized equipment.

    Skills

    Good communication skills
    Must be Empathetic and understanding
    Good Relationship management skills
    Good time manager

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time Telephone number to the email address: jobs@hcsafrica.com with ‘Site Assistant – Factory’’ on the Subject line. Candidates MUST indicate their Current and Expected salaries.

    Apply via :

    jobs@hcsafrica.com

  • HR Manager

    HR Manager

    The primary focus for the role will be the development and maintenance of best-in-class teams and performance management processes. The role requires a combination of strategic and people management development skills. He/she will also lead the drafting, implementation and evaluating of human resource policies, plans and cross-functional decisions that will enable the company to achieve its long-term objectives.
    Key Responsibilities
    Recruitment, Onboarding & Off boarding

    Develop strategic direction, policies, processes and plans with regard to all aspects of recruitment, onboarding & off boarding.
    Develop and implement a Recruitment and Compensation Policy & system ensuring that all aspects of employment including the decision to hire, promote, reward, discipline, or discharge, are based on merit, competence, performance, and business needs.
    Create and maintain a consistent and positive image on all company developed employee and recruitment related content.
    Oversee the provision of recruitment reporting and information to management.
    Identify and build opportunities to better attract talent, including through the Company’s presence on social media, outsourcing arrangements or partnerships with relevant institutions.
    Guide and support the recruitment, training, appraisal, supervision, development, promotion and termination of all staff.  Ensure clear leave cover, succession planning and handover processes are developed and adhered to.

    Performance Management & Reward

    Develop strategic direction, policies, processes and plans with regard to all aspects of performance management, reward & recognition, performance improvement, career progression and promotions.
    Ensure that corporate objectives and goals are effectively cascaded within the context of a widely understood strategy & vision.
    Ensure all positions have JDs and annual work plans that accurately reflect roles, responsibilities, performance targets, indicators and expectations are used as the basis for quarterly and annual performance reviews.

    Organizational Structure & Design, Values & Culture

    Work with each department as well as the Finance team to determine the most appropriate size and structure of each team, based on their departmental objectives and KPIs.
    Ensure that HR policies and practices reinforce the company values and a culture that attracts, retains and motivates top quality personnel.

    Information flow & Communication

    Improve staff engagement levels through ensuring regular and transparent flow communication throughout the organization, embracing feedback & ensuring timely and transparent action is taken.
    Improve the tone, frequency and clarity of communication including through monthly newsletters, quarterly town halls, HR check ins and informal coffee chats.

    Staff Motivation & Development

    Monitor and develop ways to improve overall levels of employee satisfaction & motivation.  Establish and maintain an effective employee recognition programme.
    Develop and implement training strategy and plan, including leadership and on-the-job training.
    Design and implement or support team building efforts at various levels across the organization. Establish Staff Welfare Association.

    HR Policies & Procedures

    Maintain an up to date Employee Handbook and ensure all HR policies comply with the relevant National Law.
    Ensure accurate and up to date employee contracts, personnel files and records (including leave, attendance, performance) at all times. Ensure all departments submit annual leave plans.
    Ensure payroll is accurately processed and e-payslips shared within agreed timelines each month.
    Ensure staff health and safety are prioritized including through the development and implementation of a clear OSH Policy and the best possible medical benefits the company can provide within the agreed budget.
    Take lead role in the Identification and procurement of an HRIS.
    Report generation / data analysis
    Track and analyze all activity related to human resource management based on realistic and meaningful KPIs.
    Regularly generate and review HR data and reports, including on the progress of talent acquisition, retention, performance management and human resource activities.

    CSR

    Identify CSR Projects that the organization can participate in.
    Coordinate CSR activities ensuring employee involvement.
    Ensure CSR activities are well documented for future reference.
    Develop a High Performing HR Team
    Provide positive leadership to the HR team and the company as a whole.
    Develops skills of the HR team – identifying individual training needs as well as encouraging effective teamwork, with a focus on succession planning.
    Motivate the team – giving recognition and praise wherever possible.
    Deal with team performance issues promptly and appropriately.
    Pre-empt the need for and manage change where necessary within the team.
    Provides individual support to new HR team members – ensuring a full induction is provided for and adequate support is given during their learning curve.

    Professional / Academic Background

    Bachelor’s degree in Human Resource Management, social sciences, business Administration, or its equivalent from a recognized university. Post graduate study is highly preferable.
    At least 7 years’ experience in Human Resource Management / Administration in recognised organizations, of which 3+ years include senior roles.
    Highly experienced in Change management.
    Demonstrated experience handling projects that are strategically oriented.
    Sound knowledge of Labour Laws and employment, Act 2007.
    Active member of a relevant professional body with a confirmed good standing record.
    Tech Savvy.

    Essential Skills & Knowledge

    Leadership & Communication – Strong leadership and communication skills in order to give sound advice and counsel. Must be able to lead group-wide transformation initiatives and translate detailed information into clear, concise, and accessible messaging.
    Strategy & Stakeholder Management – You will support strategy development and help enable its execution by ensuring that the business hires the right talent. You will also be expected to communicate our business strategy and progress to external stakeholders and investors. Strong internal/external stakeholder management skills. Demonstrated skills, knowledge and experience in the design and execution of plans and strategies.
    Communication: Strong and convincing communication and presentation skills – able to get ideas across quickly and effectively and gain relevant buy-in and support. Ability to present reports and information to other executives and their team members. Knowing how to clearly communicate, both verbally and in writing.
    Accuracy – Ability to perform work accurately and thoroughly

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Factory Operations Supervisor 

Sales and Trade Marketing Representative-Rift Valley & Central

    Factory Operations Supervisor Sales and Trade Marketing Representative-Rift Valley & Central

    Our client, a leading fabrication and construction company is looking to recruit and engage a site operations supervisor.
    Candidates who match the below job profiles are encouraged to apply for the position.
    Job Description
    The engage a site operatons supervisor is responsible and accountable for (but not limited to) the following:

    Monitoring and managing the daily attendance of the staff.
    Supporting the departmental managers with the adhoc and planned recruitment and engagement processes.
    Ensuring the optimum head counts in all the departments at all times.
    Drafting and issuing out of the employment contract letters to the new staff.
    Ensuring that all the new staff are holding valid medical reports confirming suitability to work in site environments.
    Ensuring the staff welfare and issues are aligned at all times.
    Ensuring that the staff are well kitted in the standard and proper PPE, s when operating at site
    Supporting the management in handling the disciplinary and grievance issues which may arise from time to time.
    Supporting the management and the heads of department with the separations processes.
    Handling and managing the complete process of incidents and accidents at site.
    Establish a preventative maintenance program in cases of accidents and incidences at the place of work.
    Wring and presenting of relevant reports to the management.
    Coordinating the teams to work together to deliver quality works at all times.
    Coordinating safety training, workshops and briefings at site.
    Ensuring adherence to safety and health regulations within the site at all times.
    Preforming safety, equipment and work place routine inspections.
    Scheduling regular meetings with the heads of user departments, team leaders and the management.
    Staying updated with the WIBA, safety codes and the employment regulations.
    Ability to process the staff wages and payroll reports
    Liaise with the management and stakeholders on matters shop floor production and operations.
    Ensure and maintain proper staff records at all times.
    Flexibility to travel at short notice

    Requirement and Qualifications.

    Degree in Human Resources and Higher Diploma in any business-related sturdies.
     3 years working experience in a supervisory level.
    3 years experience in working in a factory set up
    The candidate must have the ability to apply data to formulas in excel and computer graphics
    Computer knowledge as most plants use computerized equipment

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com

  • Sales and Trade Marketing Representative

    Sales and Trade Marketing Representative

    Duties and Responsibilities

    Develop marketing strategies aligned with the brand strategy
    Analyze how our brands/products are positioned in the market and crystalize targeted consumers insights
    Develop & deliver necessary trainings for Trade Marketing team on product knowledge & shoppers’ profile.
    Plan in conjunction with the Marketing Manager, Sales Manager & Trade Marketing team the salesman merchandizing tools.
    Act as the key liaison between product development and buyers.
    Maintain customer relationships for future purchases.
    Cultivate programs that ensure products sell in-store.
    In liaison with the Sales Manager & Marketing Manager, translate brand strategies into brand plans, brand positioning and go-to-market strategies.
    Establish performance specifications, cost and price parameters, market applications and sales estimates in liaison with the Sales Manager
    Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
    Manage Trade Marketing budget efficiently & ensure cost policies are applied having in mind optimization between quality & price.
    Work closely to manage and monitor all Brand Activation.
    Oversee marketing and advertising activities to ensure consistency with product line strategy
    Brainstorm new and innovative growth strategies
    Measure market potential channel wise and identifying target segment.
    Track competition volumes and monitor competitor activities to evaluate our brand performance.
    Align the company around the brand’s direction, choices and tactics.
    Vision to understand customer needs and translate them in to practical solutions.
    Work closely with Finance to validate all promotions for future planning and efficient achievements.
    Work closely with finance on customer’s terms and collection.

    Requirements

    University professional degree in Sales, Marketing or other relevant fields.
    Minimum of 5 years of experience in Trade Marketing in FMCG industry, preferably food & beverages industry
    Excellent verbal and written communication skills (outgoing personality).
    Experience of project management against set deliverables.
    Ability to prioritize and organize workloads independently when required.
    Team player and the ability to work across different multi-media platforms and departments.
    To set own priorities in line with business needs and work constructively within the team and on your own initiative.
    Ability to problem solve and ‘make things happen’.
    Attention to detail.
    Ability to analyze research projects.
    Willingness to learn and develop with the role

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs@hcsafrica.com with Sales & Trade Marketing Representative on the Subject line. Candidates MUST indicate their Current and Expected salariesDue to the high volume of applications, we will only respond to shortlisted candidates.

    Apply via :

    jobs@hcsafrica.com

  • Social Media & Community Coordinator 

Website & SEO Coordinator

    Social Media & Community Coordinator Website & SEO Coordinator

    We are looking for a creative and social media marketing savvy individual to join our team as a Social Media & Community Coordinator at a leading woman’s clothing brand in Kenya. The incumbent will be responsible for implementing the outlined social media strategy in line with the company’s objective and grow the numbers on the various social media platforms.
    Key Responsibilities and Duties

    Using social media marketing tools to create and maintain the company’s brand
    Post on all social media platforms on a daily basis
    Working with the various in-house teams to develop social media marketing campaigns that will push the brand’s awareness and sales.
    Interacting with customers via the company’s social media accounts and deal with any issues/queries that may arise.
    Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements.
    Head the Inhouse creative team when it comes to creation of content for the various social brand pillars.
    Researching social media trends and informing management of changes that are relevant to the company’s marketing activities.
    Running social media ads on a weekly basis to target a wider range of consumers.
    Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs.
    Manage social media influencers that work closely with the brand and monitor performance using KPI’s.
    Use data collected from social media interactions with the consumer to make informed strategic brand decisions.
    Take part in all brand activities and showcase this on the various social media platforms.

    Requirements

    Degree/ Diploma in related fields.
    At least 3 years of experience in social media management, communication and/or related fields.
    Web development skills (Highly desired, but not required)
    Graphics design (Highly desired, but not required)
    A solid understanding of all social media platforms (Facebook, Twitter, Instagram, LinkedIn etc.), particularly in relation to advertising/branding, marketing and customer engagement.
    Knowledge and understanding of algorithms and search engine optimization.
    Strong editing and writing skills for mass emailing and social media communication.
    An eye for details.
    Strong verbal communication skills for articulating ideas to management.
    Excellent team work and networking skills.
    Organizational skills, with the capacity to prioritize and work across multiple projects
    The ability to work well under pressure and meet deadlines
    Online community management and customer service skills

    go to method of application »

    Applicants who meet the requirements stated above should send their applications and detailed CVs with a day– time Telephone number to the email address: jobs@hcsafrica.com  with Website & SEO Coordinator or Social Media & Community Coordinator on the Subject line.Candidates MUST indicate their Current and Expected salari

    Apply via :

    jobs@hcsafrica.com

  • Website & SEO Coordinator 

Social Media and Community Coordinator

    Website & SEO Coordinator Social Media and Community Coordinator

    Role Responsibilities

    Populate the website with product content regularly.
    Monitor all products on the website to ensure they appear correctly on the website and store POS.
    Ensure customer online shopping experience is smooth – any arising problems should be addressed within 1hr.
    Manage returns/exchanges/gift cards that need to be processed on the website while liasing with the retail and production team.
    Countercheck website inventory daily.
    Regularly research thorough trending keywords and use them in website content. Also work closely with social media team to ensure the same is applied on social platforms.
    Research new ways to improve website performance using Shopify apps and create a monthly report on the same.
    Work with social media team to optimize campaigns.
    Read reports and data to inform key decisions ie. Product development, consumer information, marketing strategy.
    Suggest improvements in process and productivity optimization.

    Requirements

    Degree/Diploma in Marketing, Business or related field
    At least 3 years SEO management experience in medium and large websites;
    Have market insight and strong learning ability, be able to follow SEO trends, and adapt to search engine changes;
    Proven experience in a similar role
    Knowledge of standard and current SEO practices
    Knowledge of HTML/CSS
    Experience with SEO reporting
    Familiarity with relevant tools and web analytics tools (e.g. Google Analytics, WebTrends)
    Excellent communication skills
    Strong organizational and leadership skills
    Analytical mindset with numerical aptitude.

    go to method of application »

    Applicants who meet the requirements stated above should send their applications anddetailed CVs with a day– time Telephone number to the email address: jobs@hcsafrica.com with Website & SEO Coordinator on the Subject line.

    Apply via :

    jobs@hcsafrica.com

  • ICT & Computer Science Teacher

    ICT & Computer Science Teacher

    Our Client, a private, co-educational set of age specific schools, comprising of Secondary, Preparatory and Kindergarten schools, seeks to recruit an ICT & Computer Science Teacher. S/he will be responsible for teaching student’s computer and programming knowledge skills. They will assist students understand computers functionality, covering scientific and mathematical concepts behind them and their hardware and software components.
    Reports To: Head Teacher
    Job Location: Karen
    Duties and Responsibilities

    Be punctual for school and lessons.
    Attend assemblies and register children as and when required.
    Plan schemes of work and prepare lessons.
    Set homework in accordance with laid down policy.
    Mark work done by the children on time and in line with policy
    Set exams and tests as necessary and monitor the progress of children.
    Attend staff meetings and in service training out of working hours as directed by line manager.
    Supervise children in and out of lessons.
    Accept a reasonable and prescribed number of school duties outside the normal teaching hours.
    Participate in the school’s program of extra-curricular activities by running club/activity programs.
    Take an interest in the pastoral welfare of children and bring to the notice of the Head teacher, children with particular issues.
    Plan ahead the needs of his/her teaching subjects; provide the school with the lists of resources required and their costs.  Must be digital and done for every lesson taught.
    Supervise discipline and standards of behavior and dress within the school by maintaining a high standard and setting a personal example in all these matters.
    Write reports and submit by deadlines given and provide assessment on pupils.
    Assist in the preparation and marking as necessary with entrance examinations, yearly examinations and external examinations held in the school.
    Hand over all books, keys and records as and when required by the school.
    Undertake a mentoring or training role in the training of other teachers.
    Lead in-service sessions within the fields of teacher specialization or particular expertise.
    Be involved in the performance management process as directed by the school.
    If in a position of responsibility, perform in accordance duties as per a specific job description pertaining to the position.
    Assist with in-service training as required and within your capability.
    To attend residential off site trips based on form tutors, subject teachers or other staff. (based on rotation)
    In addition to the duties specified above, your duties will also include any reasonable task within your capability and that may be assigned to you by your Head Teacher.

    Skills and Qualifications

    Minimum of 7 years work experience in the same or similar position
    Degree  in computer science or related field
    Must have a Teachers Service Commission Certificate (TSC)
    Excellent communicator with good presentation skills
    Passionate about fostering computer literacy and academic excellence.
    Ability to meet deadlines with timely updates on progress.
    Ability to multitask and prioritize daily workload.
    Outstanding organizational and management skills.
    Discretion and confidentiality

    Interested and qualified candidates should forward their CV to: jobs@hcsafrica.com using the position as subject of email.

    Apply via :

    jobs@hcsafrica.com