Website: Website https://glovoapp.com/
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Retail Lead – Kenya
YOUR MISSION Currently, we are looking for a talented and ambitious Retail lead to join our QCommerce team and contribute to retail vertice Growth. Are you looking for a challenging experience in one of the fastest growing Startups? Do you want to contribute to building a product that will disrupt the On demand market? THE…
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Category Management Lead (They/She/He)
YOUR MISSION You will be the owner of the assortment we offer to our customers in the Q-commerce Categories: from analyzing market trends and defining listings to prospecting suppliers, and negotiating commercial conditions. THE JOURNEY Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your…
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Live Operations Manager
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in Ukraine. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer…
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Q Commerce Account Manager
YOUR MISSION At Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360, analytical and results driven person to develop the business of QCommerce. Currently, we are looking for a talented and…
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Quality Coordinator – Kenya
YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agent Compliance. Team…
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Strategic Account Manager – Kenya
YOUR MISSION As Strategic Account Manager, you will be a key role in the Glovo Partner Operations team. THE JOURNEY Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence Onboard new partners on our platform by providing…
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Glover Experience Analyst
YOUR MISSION Join us as a Glover Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development. THE JOURNEY Communication Strategy Ownership Develop and execute a comprehensive communication strategy, including creating engaging content, selecting appropriate channels, defining target audiences, and…
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Category Management Lead Category Buyer
YOUR MISSION You will be the owner of the assortment we offer to our customers in the Q-commerce Categories: from analyzing market trends and defining listings to prospecting suppliers, and negotiating commercial conditions. THE JOURNEY Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your…
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Head of Commercial
You will be responsible for building and developing partnerships with restaurant partners and growing their number on the platform while leading your team to deliver aggressive sales and growth targets. In this role you will be part of the commercial leadership team for Glovo, working closely with the regional team and HQ team. THE JOURNEY…
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Category Management Lead Category Buyer
You will be the owner of the assortment we offer to our customers in the Q-commerce Categories: from analyzing market trends and defining listings to prospecting suppliers, and negotiating commercial conditions. THE JOURNEY Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your work on…