Jobs Kenya

Website: Website https://flare.co.ke/

  • Lead Graphic Designer Lead Front End Engineer

    Lead Graphic Designer Lead Front End Engineer

    Job description
    We are a fast growing startup that is transforming emergency response. We are looking for a seasoned Designer to join our team, with a minimum of 4 years of experience working in cutting-edge design or communications.
    You should understand how a company’s vision ties into brand, language, graphics, and communication, and should be comfortable with big-picture thinking as well as getting things done quickly. Big plus if you’ve worked with copy and are a good writer.
    This is a full-time position, can be remote, but can not be consultancy or part-time.
    You should enjoy the small, agile, and growing team environment. And you should enjoy working with all types of people, not take yourself too seriously, and be comfortable with feedback, failure, and collaboration.
    If applying, please explain your Design experience and please provide examples of your best work, as well as detail how you have collaborated (communicated, brainstormed, etc) in previous work experiences.
    Please do not apply if you do not match the minimum qualifications or send incomplete work samples.

    go to method of application »

  • 911 Emergency Dispatcher Fellow Medical Nurse Dispatcher

    911 Emergency Dispatcher Fellow Medical Nurse Dispatcher

    Job Details
    The early success of this network is largely due to the heroes that use the Flare platform: medical professionals, hospitals, ambulance operators, and firefighters. These are the partners who initially inspired us to build the Flare platform, and whom we are now looking to further engage in building the emergency response of the future.
    We are looking for someone who enjoys details, lives for efficiency and cannot survive without phenomenal customer care. This is an essential role for us as you will be helping to build, organize and scale our emergency dispatch call center and first responder logistics capabilities.
    We are a lean team of two founders, several tech and healthcare people, and a puppy. We are growing and focused on creating a fun, solid, and passionate atmosphere in our office. You should be a team player who is ready to join a small and growing family.
    Ideally, you:

    Worked for years in a 911 or 999 dispatch center somewhere in the US, Europe or Asia and are excited to bring your background and skills to Kenya. 
    Love and understand unbelievable service.  Until everyone realizes our vision of providing life-saving services, you aren’t happy. We believe only the best service is what leads to reaching our intended impact of saving lives.
    Only accept quality work from yourself and others. You enjoy MacGyvering processes, but you enjoy perfecting them even more. You take ownership of your work and pride in what you do and produce. You enjoy being critical yet tactful and helping others also produce quality work.    
    Enjoy mentoring and people management. You are helping to shape the direction of our dispatch center and should like to inspire teams and guide the direction of something new.
    This is a senior position and we need you to have at least 8 years of experience. We want to hear about other experiences where you’ve started a new business unit, team, built systems people love, managed teams and done something impressive.  

    Responsibilities:

    Visualize, design and execute the future of emergency response call centers by applying international standard and also improving upon those to build ours.
    Manage the day-to-day logistics of running Flare’s current call center including the technology, processes and people who make the magic happen.
    Work with our  team of Medical Dispatchers to develop Standard Operating Procedures (SOPs) and ensure they are constantly iterated and followed.
    Work with our Medical Dispatchers to ensure excellence and consistency throughout our services and look to incorporate learnings and feedback.
    Identify ways to constantly reduce the time to care for our patients related to the triaging and dispatching of first responders.
    Seamlessly provide ideas and feedback to our tech and product teams to identify how our SOPs and various systems in the call center need to be integrated within the Flare technology.

    Our Values
    Unity: at Flare, we believe that we are greater than the sum of our parts. Along with our ambulance company and hospital partners, and using the Flare technology, we can effectively service the entire country, guaranteeing better response times and better coverage than any one company could ever do alone.
    Integrity: we make a promise to our partners that we will always be transparent and remain committed to growing their businesses alongside ours.
    Excellence: at Flare we aim to make quality emergency care universal. We’ve made a lot of progress, but it will take grit, creativity, and an ongoing commitment to being better than yesterday – as individuals, as a team, and as a greater network of emergency response.
    Speed: in an emergency, every minute matters. It can save your life. We value speed in first response as much as in our day to day work.

    go to method of application »

  • Lead Front End Engineer Lead Graphic Designer

    Lead Front End Engineer Lead Graphic Designer

    Job description
    We are a team building innovative life-saving emergency response products for Africa and are looking for our front-end code master with a crazy eye and passion for design.
    Must be very solid in React, Redux, HTML(5), CSS(&frameworks) and Javascript.
    It is important that our products convey in their design: reliability, efficiency, professionality, and are elegant and easy to use.
    If you love:

    usability UX and UI
    accessibility
    being pixel perfect
    responsive design
    and keeping up with the latest design ideas, patterns, and usability inspirations.
    If you find testing your design against different browsers (within reason) and screen sizes second nature.
    And your animations are smooth and amazing.
    And if you are a team player: Love sharing, and learning from your experience and those around you.
    And if you want to be part of a creative and technical team — through briefings,brainstorms, stand-ups.
    And a startup, where there are lots of kick-offs, late nights, and fun times.

    If:

    you offer advice.
    you take guidance.
    you prefer to work with others rather than alone, regardless of their skill level or area of focus.
    and you love creating amazing products.

    Please reach out!
    We are looking to grow our team and we need a skilled front-end code master/ninja/superhero with design skills like a pro.
    Our products are tools for first responders on the African continent beginning in Nairobi!
    We are a small team (partly in-house, partly distributed), and we are working to design and build a fun, solid, and passionate internal or distributed development team to take the product to the next level. You should have great collaboration and management experience and enjoy the small, agile, and growing team environment. And you should enjoy working with all types of people, not take yourself too seriously, and be comfortable with feedback, failure, and collaboration.
    If applying, please specify your React/Redux and Javascript experience in detail and provide examples.

    go to method of application »

  • Membership Sales Manager Medical Nurse Dispatcher

    Membership Sales Manager Medical Nurse Dispatcher

    Job description
    We are looking for a strategist, people person, and an extrovert. You are responsible for representing and selling Rescue to corporates and consumers. Rescue is our membership service and the way that you access the growing and extensive Flare network of first responders.
    Ideally, you:

    Love and understand unbelievable service. Until everyone realizes our vision of providing life-saving services through Rescue, you aren’t happy. We believe only the best service is what leads to a sale and then converting someone into a loyal member.
    Only accept quality work from yourself and others. You take ownership of your work and pride in what you do and produce.
    Love being social and are energized by meeting new clients, members and engaging with the public. You draw people to you.
    Have a background. Have worked post-University for a minimum of 7 years and in business development, growth or sales. We want to hear about other experiences where you’ve exceeded growth targets, built a loyal customer following or done something equally as impressive.
    Have a network to sell into and an established presence in Kenya and the region.

    Responsibilities:

    Grow the portfolio of corporate partners and individual households whom we commit to providing life-saving emergency services.
    Help define the customer journey and how we ensure it matches our vision and values from the point of awareness to selling to providing our services.
    Manage the day-to-day sales’ process and quickly learn what is and isn’t working to adapt our strategy.
    Work with our Medical Dispatchers and Client Managment teams to ensure consistency throughout our service provision and promotion and to incorporate learnings and feedback.
    Represent the Rescue brand through meetings, and events.

    Our Values

    Unity: at Flare, we believe that we are greater than the sum of our parts. Along with our ambulance company and hospital partners, and using the Flare technology, we can effectively service the entire country, guaranteeing better response times and better coverage than any one company could ever do alone.
    Integrity: we make a promise to our partners that we will always be transparent and remain committed to growing their businesses alongside ours.
    Excellence: at Flare we aim to make quality emergency care universal. We’ve made a lot of progress, but it will take grit, creativity, and an ongoing commitment to being better than yesterday – as individuals, as a team, and as a greater network of emergency response.
    Speed: in an emergency, every minute matters. It can save your life. We value speed in first response as much as in our day to day work.

    go to method of application »

  • Lead Graphic Designer Lead Front End Engineer

    Lead Graphic Designer Lead Front End Engineer

    Job description
    We are a fast growing startup that is transforming emergency response. We are looking for a seasoned Designer to join our team, with a minimum of 4 years of experience working in cutting-edge design or communications.
    You should understand how a company’s vision ties into brand, language, graphics, and communication, and should be comfortable with big-picture thinking as well as getting things done quickly. Big plus if you’ve worked with copy and are a good writer.
    This is a full-time position, can be remote, but can not be consultancy or part-time.
    You should enjoy the small, agile, and growing team environment. And you should enjoy working with all types of people, not take yourself too seriously, and be comfortable with feedback, failure, and collaboration.
    If applying, please explain your Design experience and please provide examples of your best work, as well as detail how you have collaborated (communicated, brainstormed, etc) in previous work experiences.
    Please do not apply if you do not match the minimum qualifications or send incomplete work samples.

    go to method of application »

  • 911 Emergency Dispatcher Fellow Medical Nurse Dispatcher

    911 Emergency Dispatcher Fellow Medical Nurse Dispatcher

    Job Details
    The early success of this network is largely due to the heroes that use the Flare platform: medical professionals, hospitals, ambulance operators, and firefighters. These are the partners who initially inspired us to build the Flare platform, and whom we are now looking to further engage in building the emergency response of the future.
    We are looking for someone who enjoys details, lives for efficiency and cannot survive without phenomenal customer care. This is an essential role for us as you will be helping to build, organize and scale our emergency dispatch call center and first responder logistics capabilities.
    We are a lean team of two founders, several tech and healthcare people, and a puppy. We are growing and focused on creating a fun, solid, and passionate atmosphere in our office. You should be a team player who is ready to join a small and growing family.
    Ideally, you:

    Worked for years in a 911 or 999 dispatch center somewhere in the US, Europe or Asia and are excited to bring your background and skills to Kenya. 
    Love and understand unbelievable service.  Until everyone realizes our vision of providing life-saving services, you aren’t happy. We believe only the best service is what leads to reaching our intended impact of saving lives.
    Only accept quality work from yourself and others. You enjoy MacGyvering processes, but you enjoy perfecting them even more. You take ownership of your work and pride in what you do and produce. You enjoy being critical yet tactful and helping others also produce quality work.    
    Enjoy mentoring and people management. You are helping to shape the direction of our dispatch center and should like to inspire teams and guide the direction of something new.
    This is a senior position and we need you to have at least 8 years of experience. We want to hear about other experiences where you’ve started a new business unit, team, built systems people love, managed teams and done something impressive.  

    Responsibilities:

    Visualize, design and execute the future of emergency response call centers by applying international standard and also improving upon those to build ours.
    Manage the day-to-day logistics of running Flare’s current call center including the technology, processes and people who make the magic happen.
    Work with our  team of Medical Dispatchers to develop Standard Operating Procedures (SOPs) and ensure they are constantly iterated and followed.
    Work with our Medical Dispatchers to ensure excellence and consistency throughout our services and look to incorporate learnings and feedback.
    Identify ways to constantly reduce the time to care for our patients related to the triaging and dispatching of first responders.
    Seamlessly provide ideas and feedback to our tech and product teams to identify how our SOPs and various systems in the call center need to be integrated within the Flare technology.

    Our Values
    Unity: at Flare, we believe that we are greater than the sum of our parts. Along with our ambulance company and hospital partners, and using the Flare technology, we can effectively service the entire country, guaranteeing better response times and better coverage than any one company could ever do alone.
    Integrity: we make a promise to our partners that we will always be transparent and remain committed to growing their businesses alongside ours.
    Excellence: at Flare we aim to make quality emergency care universal. We’ve made a lot of progress, but it will take grit, creativity, and an ongoing commitment to being better than yesterday – as individuals, as a team, and as a greater network of emergency response.
    Speed: in an emergency, every minute matters. It can save your life. We value speed in first response as much as in our day to day work.

    go to method of application »

  • Transcriber

    Transcriber

    The Role
    We are looking to fill a Transcriber/Data Analyst to join our team. The Transcriber/Data Analyst will be responsible for transcribing, reviewing, and organizing all calls that come into the Flare Dispatch Center. This role is important to our quality assurance and quality improvement plan as we work to grow our dispatch center and capacity.
    Responsibilities include:

    Transcribing all calls that come into the Flare Dispatch Center
    Organizing all call data for review by management
    Analyzing data and developing regular reports based  on call review
    Providing recommendations on system processes

    Job requirements:

    Bachelor’s degree in statistics, economics, social sciences, medical sciences, or other relevant fields
    3-plus years of relevant research experience, including transcription experience (combined qualitative and quantitative research experience preferred)
    Attention to detail
    Excellent written and verbal communication in English and Swahili
    Excellent interpersonal and communication skills mandatory
    Cultural sensitivity and respect of confidentiality
    Previous experience with transcription software a plus

  • Executive Administrator Emergency Medical Dispatcher

    Executive Administrator Emergency Medical Dispatcher

    Job Details
    The team:
    We are a lean team of two founders, 6 engineers, four ops people, 6 medical and emergency dispatchers, and a dog called Fred. We are focused on creating a productive, solid, and passionate atmosphere in our office. We eat lunch together, share drinks and fun in the evenings and weekends, but focus most of our days on getting sh*&t done. Our values include initiative, grit, and focus on innovation.
    What you’ll be doing?
    You’ll work closely with the founders on pretty much all aspects of the business but heavily focused on operational excellence, productivity, and internal/external communications. We’re looking for somebody who is an amazing multi-tasker, never forgets or misses deadlines, is great with people, knows how to organize effective meetings and trips, large and small, has lead programs and projects, organized people, and loves all kinds of communications. The perfect candidate would have done this before, a lot, and understands this role inside and out, way better than we could ever describe it in this paragraph. Requirements Minimum of 10 years experience in corporate roles as a manager, executive assistant, or operations leadership. An insane level of attention to detail, typing, writing, listening SKILLS, familiarity with enterprise software and systems, and out of this world computer literacy.
     

    go to method of application »

  • Lead Front End Engineer Lead Graphic Designer

    Lead Front End Engineer Lead Graphic Designer

    Job description
    We are a team building innovative life-saving emergency response products for Africa and are looking for our front-end code master with a crazy eye and passion for design.
    Must be very solid in React, Redux, HTML(5), CSS(&frameworks) and Javascript.
    It is important that our products convey in their design: reliability, efficiency, professionality, and are elegant and easy to use.
    If you love:

    usability UX and UI
    accessibility
    being pixel perfect
    responsive design
    and keeping up with the latest design ideas, patterns, and usability inspirations.
    If you find testing your design against different browsers (within reason) and screen sizes second nature.
    And your animations are smooth and amazing.
    And if you are a team player: Love sharing, and learning from your experience and those around you.
    And if you want to be part of a creative and technical team — through briefings,brainstorms, stand-ups.
    And a startup, where there are lots of kick-offs, late nights, and fun times.

    If:

    you offer advice.
    you take guidance.
    you prefer to work with others rather than alone, regardless of their skill level or area of focus.
    and you love creating amazing products.

    Please reach out!
    We are looking to grow our team and we need a skilled front-end code master/ninja/superhero with design skills like a pro.
    Our products are tools for first responders on the African continent beginning in Nairobi!
    We are a small team (partly in-house, partly distributed), and we are working to design and build a fun, solid, and passionate internal or distributed development team to take the product to the next level. You should have great collaboration and management experience and enjoy the small, agile, and growing team environment. And you should enjoy working with all types of people, not take yourself too seriously, and be comfortable with feedback, failure, and collaboration.
    If applying, please specify your React/Redux and Javascript experience in detail and provide examples.

    go to method of application »

  • Membership Sales Manager Medical Nurse Dispatcher

    Membership Sales Manager Medical Nurse Dispatcher

    Job description
    We are looking for a strategist, people person, and an extrovert. You are responsible for representing and selling Rescue to corporates and consumers. Rescue is our membership service and the way that you access the growing and extensive Flare network of first responders.
    Ideally, you:

    Love and understand unbelievable service. Until everyone realizes our vision of providing life-saving services through Rescue, you aren’t happy. We believe only the best service is what leads to a sale and then converting someone into a loyal member.
    Only accept quality work from yourself and others. You take ownership of your work and pride in what you do and produce.
    Love being social and are energized by meeting new clients, members and engaging with the public. You draw people to you.
    Have a background. Have worked post-University for a minimum of 7 years and in business development, growth or sales. We want to hear about other experiences where you’ve exceeded growth targets, built a loyal customer following or done something equally as impressive.
    Have a network to sell into and an established presence in Kenya and the region.

    Responsibilities:

    Grow the portfolio of corporate partners and individual households whom we commit to providing life-saving emergency services.
    Help define the customer journey and how we ensure it matches our vision and values from the point of awareness to selling to providing our services.
    Manage the day-to-day sales’ process and quickly learn what is and isn’t working to adapt our strategy.
    Work with our Medical Dispatchers and Client Managment teams to ensure consistency throughout our service provision and promotion and to incorporate learnings and feedback.
    Represent the Rescue brand through meetings, and events.

    Our Values

    Unity: at Flare, we believe that we are greater than the sum of our parts. Along with our ambulance company and hospital partners, and using the Flare technology, we can effectively service the entire country, guaranteeing better response times and better coverage than any one company could ever do alone.
    Integrity: we make a promise to our partners that we will always be transparent and remain committed to growing their businesses alongside ours.
    Excellence: at Flare we aim to make quality emergency care universal. We’ve made a lot of progress, but it will take grit, creativity, and an ongoing commitment to being better than yesterday – as individuals, as a team, and as a greater network of emergency response.
    Speed: in an emergency, every minute matters. It can save your life. We value speed in first response as much as in our day to day work.

    go to method of application »