Website: Website https://flare.co.ke/

  • Project Manager

    Project Manager

    The Role
    The Project Manager will be pivotal in coordinating the implementation of rescue.co’s expansion initiatives by ensuring effective planning, execution, and monitoring. You will ensure:

    All expansion activities are well planned and done on time and within the budget. 
    All expansion activities and outcomes are tracked and reported to inform decision-making.
    The cross-functional expansion team is a well-functioning team: expectations are clear, issues are resolved, team members’ skills are developed, and rescue.co employees are motivated to cross-collaborate with the team.
    You collaborate and communicate closely with internal and external stakeholders to ensure project goals and outcomes are achieved and we learn as a collective.
    You use agile practices to ensure we learn and adapt continuously and are always aware of the impact of the expansion initiatives.
    Issues are approached and resolved in line with our company culture and values. Roadblocks and needs outside the control of this team are flagged and properly prioritized and resolved.

    Requirements

    A Bachelor’s or Master’s degree in relevant discipline
    At least 4 years of experience in project management, preferably in a healthcare setting.
    Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a dynamic and fast-paced environment.
    Background in Public Health, Health Financing, Emergency Care, Healthy Systems, or Health Informatics is a big plus. 
    Experience in data management, analysis, and visualization, preferably in health-related datasets, is an asset.
    Fluency in English is required; proficiency in other languages spoken in East Africa (e.g., Swahili) is advantageous.
    Willingness to travel and work in emergency response settings as needed.

    Apply via :

    jobs.workable.com

  • International Launcher

    International Launcher

    The Role
    We are seeking an experienced International Launch Expert to implement our expansion into new markets. In this role, you will be responsible for executing a plan to drive growth in international markets by establishing partnerships and operations and closing initial sales.
    The ideal candidate will have a proven track record of success in international expansion, with a strong entrepreneurial background in business development, sales, and operations. You should have excellent communication and leadership skills and be able to work effectively with cross-functional teams across different cultural and geographical settings. Here’s what you’ll do:

    Execute a plan to drive set-up and growth in international markets.
    Hands-on operational leadership for all set-up and growth ops and conversations, being based in launch countries for a dedicated period to set up operations.
    Establish partnerships and initial sales in target markets.
    Work closely with cross-functional teams to ensure the successful execution of the expansion plan.

    Requirements

    Proven track record of successfully launching and growing products and services in African markets.
    Proven experience in business development, sales, and operations, focusing on international expansion.
    Track record of being an entrepreneur or working at a fast-growing post-Series A start-up.
    MBA or advanced degree in business, marketing, or, alternatively, entrepreneurial experience.
    Willingness and passion for travel and/or being based abroad 80% of your time.
    Strong communication and leadership skills, with the ability to work effectively with cross-functional teams across different cultural and geographical settings.
    Highly analytical and process-oriented with proven strategic and analytical experience.

    Preferred additional qualifications:

    Experience and networks within telecommunications, government, NGOs, and corporates are a plus.
    Fluency in English and French or Arabic is preferred; fluency in other languages is also encouraged – please share language proficiency levels for all business-proficient languages.

    Benefits

    Mission-driven team & work; a chance to work on the live and action-packed lifesaving platform
    A fun work environment in our Nairobi office
    Unlimited vacation days
    Healthcare coverage for you and your family
    Ambulance cover and Roadside Assistance by rescue.co
    Life insurance
    Free daily lunch in the office
    Laptop

    Apply via :

    jobs.workable.com

  • Director, People & Culture

    Director, People & Culture

    This leadership role will require a deep understanding of startup culture, experience in fast-growing environments, and a passion for making a lasting impact in emergency response.

    Expand performance management systems to align individual and team goals with the company’s objectives.
    Implement regular performance reviews and provide constructive feedback to team members to enhance overall productivity.
    Deploy data-driven and KPI-driven assessments and monitoring to ensure performance-driven culture.
    Build out the relevant HR functions, including but not limited to performance-based compensation policies, performance tracking and assessment procedures, employee onboarding, performance-based incentives and benefits, and employee goal alignment.
    Coach and develop existing leaders while identifying and nurturing emerging leaders toward goal-alignment, performance-based culture and processes.
    Encourage a collaborative and supportive environment that fosters the company’s values and culture.

    Requirements

    Proven experience in a People/Talent leadership role within a start-up or fast-growing organization, preferably in the technology sector.
    Experience working in an international setting with teams distributed across countries and domains.
    Strong understanding of performance management strategies and proven track record of talent development and alignment around business objectives.
    Solid understanding and experience in goal-driven and performance-driven environments, frameworks and processes.
    Proven experience capturing and using data to analyze performance. Ability to set up necessary data-capture systems for effective performance tracking.
    Excellent coaching skills.
    Demonstrated experience in building and managing diverse teams.
    A proactive, hands-on approach with a focus on results and continuous improvement.
    Knowledge of relevant labor laws and regulations.

    Apply via :

    apply.workable.com

  • Technical Solutions Engineer – Systems Integration

    Technical Solutions Engineer – Systems Integration

    The Role

    We are seeking a highly skilled and innovative Integration Solutions Architect to join our team. This pivotal role involves researching, designing, and implementing integrated software solutions to enhance and optimize our business operations. The ideal candidate will have a robust background in solutions architecture, systems integration, and coding, with a proven track record of leveraging existing systems, SaaS products, and proprietary software to create cohesive, efficient systems.

    Conduct comprehensive research to understand business needs, operational requirements, and the technology landscape.
    Design integrated software solutions that align with our company’s goals, operational workflows, and technology infrastructure.
    Evaluate and select appropriate SaaS and existing systems for integration, ensuring compatibility and scalability.
    Develop and implement integration strategies, creating a seamless workflow between proprietary and third-party systems.
    Collaborate with IT, development, and operational teams to ensure solutions meet business needs and are implemented effectively.
    Provide detailed documentation and training for users and IT staff on integrated systems.
    Stay abreast of emerging technologies and trends in systems integration, recommending upgrades and enhancements as necessary.
    Onboard non-technical team members onto systems, supervise system usage and take up, and continuously improve systems for accurate data and usability by the entire team.
    Track and monitor system usage, usability, spend and value.
    Administer existing systems, tracking team uptake and access control.

    Requirements

    Bachelor’s degree or Master’s degree in any field.
    Minimum of 5 years’ experience in systems integration, solutions architecture, coding, code engineering, systems engineering, or a closely related field.
    Strong coding skills with experience in languages such as Python, Java, Javascript, and .NET.
    Deep understanding of API development, SaaS products, and cloud services.
    Proven ability to design and implement complex integrated systems solutions.
    Excellent problem-solving skills and a design mindset focused on creating innovative solutions.
    Strong communication and collaboration skills, with the ability to understand and explain (and present) complex problems and complex sets of technical requirements.
    Strong understanding of system and data security and security best practices.
    Strong understanding of system redundancies and resilience for up time.

    Apply via :

    apply.workable.com

  • Personal Assistant

    Personal Assistant

    Responsibilities

    As the Personal Assistant to the CEO’s, you will play a pivotal role in ensuring that our CEOs can focus on driving the company’s growth and strategic vision. Your exceptional organizational skills and ability to manage information will be essential in helping the CEOs stay on top of their priorities, minimize distractions, and make informed decisions.

    Coordinate meetings, appointments, and events to optimize the CEOs time and ensure a seamless workflow.
    Filter through various sources of information, emails, and internal communication, highlighting critical action items, questions, and themes that require the CEOs’ attention.
    Collaborate with the CEOs to understand their goals and priorities, proactively managing their to-do lists and ensuring that urgent matters receive immediate attention.
    Act as a liaison between the CEOs and various teams within the company, ensuring effective communication and follow-up on action items from meetings.
    Assist in preparing and reviewing reports, presentations, and other documents, maintaining high accuracy and attention to detail.
    Support during meetings, including taking notes, tracking action items, and following up on decisions.
    Continuously seek ways to enhance productivity, suggest process improvements and implement tools that aid organization and efficiency.
    Assisting with ad hoc situations and events that can facilitate CEOs’ focus on work, including travel plans, logistical support and planning (e.g. dinner, hotel or event reservations, picking up deliveries or mail, etc.), and other random life events or tasks that may come up inside or outside of the office context.

    Requirements

    Bachelor’s degree in Business Administration, Management, or a related field.
    4+ years of proven experience as a Personal or Executive Assistant to senior-level executives, preferably in fast-paced start-ups or high-growth environments.
    Exceptional organizational skills with the ability to multitask and manage competing priorities effectively.
    Strong attention to detail and an analytical mindset, capable of distilling complex information into clear and concise summaries.
    Excellent communication and interpersonal skills, able to collaborate with diverse teams and build strong working relationships.
    Demonstrated ability to take initiative and anticipate needs, staying one step ahead of the CEOs’ requirements.
    Proficient in using productivity tools and software to streamline tasks and improve efficiency.
    Understanding the start-up culture and willingness to adapt to the industry’s dynamic nature.

    Benefits

    Mission-driven team & work; a chance to work on live and action-packed lifesaving platform
    A fun and flexible work environment in our Nairobi office & in the field
    Unlimited vacations
    Healthcare coverage for you and your family
    Ambulance Cover and Roadside Assistance by rescue.co
    Free breakfast & lunch in the office

    Apply via :

    jobs.workable.com

  • Director, People & Culture 


            

            
            Sales Executive

    Director, People & Culture Sales Executive

    The Role

    At the heart of our success lies our exceptional team of individuals dedicated to saving lives and transforming healthcare outcomes. We are rapidly growing and seeking an experienced people/talent expert to manage employee evaluations, growth, and goal-driven performance/KPI tracking. As the Employee Achievement and Success Leader, you will play a pivotal role in driving the people strategy at our company by enforcing and driving performance-oriented and achievement-oriented culture through regular KPI and assessment tracking strategies and processes. This leadership role will require a deep understanding of startup culture, experience in fast-growing environments, and a passion for making a lasting impact in emergency response.

    Expand performance management systems to align individual and team goals with the company’s objectives.
    Implement regular performance reviews and provide constructive feedback to team members to enhance overall productivity.
    Deploy data-driven and KPI-driven assessments and monitoring to ensure performance-driven culture.
    Build out the relevant HR functions, including but not limited to performance-based compensation policies, performance tracking and assessment procedures, employee onboarding, performance-based incentives and benefits, and employee goal alignment.
    Coach and develop existing leaders while identifying and nurturing emerging leaders toward goal-alignment, performance-based culture and processes.
    Encourage a collaborative and supportive environment that fosters the company’s values and culture.

    Requirements

    Proven experience in a People/Talent leadership role within a start-up or fast-growing organization, preferably in the technology sector.
    Experience working in an international setting with teams distributed across countries and domains.
    Strong understanding of performance management strategies and proven track record of talent development and alignment around business objectives.
    Solid understanding and experience in goal-driven and performance-driven environments, frameworks and processes.
    Proven experience capturing and using data to analyze performance. Ability to set up necessary data-capture systems for effective performance tracking.
    Excellent coaching skills.
    Demonstrated experience in building and managing diverse teams.
    A proactive, hands-on approach with a focus on results and continuous improvement.
    Knowledge of relevant labor laws and regulations.

    Benefits

    Mission-driven team & work; a chance to work on the live and action-packed lifesaving platform
    A fun work environment in our Nairobi office
    Unlimited vacation days
    Healthcare coverage for you and your family
    Ambulance cover and Roadside Assistance by rescue.co
    Life insurance
    Free daily lunch in the office

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • International Launcher

    International Launcher

    The Role
    We are seeking an experienced International Launch Expert to implement our expansion into new markets. In this role, you will be responsible for executing a plan to drive growth in international markets by establishing partnerships and operations and closing initial sales.
    The ideal candidate will have a proven track record of success in international expansion, with a strong entrepreneurial background in business development, sales, and operations. You should have excellent communication and leadership skills and be able to work effectively with cross-functional teams across different cultural and geographical settings. Here’s what you’ll do:

    Execute a plan to drive set-up and growth in international markets.
    Hands-on operational leadership for all set-up and growth ops and conversations, being based in launch countries for a dedicated period to set up operations.
    Establish partnerships and initial sales in target markets.
    Work closely with cross-functional teams to ensure the successful execution of the expansion plan.

    Requirements

    Proven track record of successfully launching and growing products and services in African markets.
    Proven experience in business development, sales, and operations, focusing on international expansion.
    Track record of being an entrepreneur or working at a fast-growing post-Series A start-up.
    MBA or advanced degree in business, marketing, or, alternatively, entrepreneurial experience.
    Willingness and passion for travel and/or being based abroad 80% of your time.
    Strong communication and leadership skills, with the ability to work effectively with cross-functional teams across different cultural and geographical settings.
    Highly analytical and process-oriented with proven strategic and analytical experience.

    Preferred additional qualifications:

    Experience and networks within telecommunications, government, NGOs, and corporates are a plus.
    Fluency in English and French or Arabic is preferred; fluency in other languages is also encouraged – please share language proficiency levels for all business-proficient languages.

    Benefits

    Mission-driven team & work; a chance to work on the live and action-packed lifesaving platform
    A fun work environment in our Nairobi office
    Unlimited vacation days
    Healthcare coverage for you and your family
    Ambulance cover and Roadside Assistance by rescue.co
    Life insurance
    Free daily lunch in the office
    Laptop

    Apply via :

    jobs.workable.com

  • Product Operations & Strategy Director

    Product Operations & Strategy Director

    The Role
    The Product Operations & Strategy Director is responsible for amplifying the velocity of a business area or core service, by increasing the efficiency of the team, products, or operations. To be successful, you will need to be collaborative, entrepreneurial and a strong communicator. You will report to the CEOs and be located in Nairobi, Kenya. You will own and have senior-level input into key services and business focus areas. You will spearhead initiatives that last for multiple quarters or years, helping to iterate on products, and leading the strategic direction of the relevant services, products, and team. The work will fall into the following areas:

    Products & Services: incubate new service offerings and service extensions to assess value; work with various teams on planning and launching new products and services and expanding service scalability.
    Operations: Design, implement, and improve cross-functional systems, teams and processes that Flare needs to grow at scale, including internal ops.
    Partnerships and Business Development: Lead engagement of relevant project/product stakeholders and partners to drive operational scale, community and partner engagement and participation, and long-term project development.

    Requirements
    We are looking for a candidate with hands-on experience at a high growth start-up or from other senior operational roles with the following skills or characteristics:

    Collaborative team member who knows how to build and inspire teams and stakeholders
    Strong commercial awareness (aka good business instincts) and analytical (financial/data) skills to know what’s worth the company’s investments of time, money and people, deep understanding of prioritization strategy, and ability to hypothesize and critically assess the traction and success of initiatives
    Strong presentation and communications skills that are underpinned by qualitative and quantitative data
    Excellent data analysis skills and technical aptitude to understand the Flare suite of technologies and business strategy
    Committed individual who will do what it takes to make the team and company successful
    Ability to juggle multiple priorities
    Relevant skills and competencies in healthcare, health-tech, emergency care or an otherwise relevant field
    Sourcing and analyzing data and conducting research to develop strategy or design effective solutions
    Curious and confident critical thinker – intentionally seeks out new ideas, and perspectives to bring them into the discussion or problem-solving process
    Leader and leads by example to shape the standards for product delivery, collaboration, communication and success at the company

    This will make you stand out:

    You have experience working in a high-growth, VC-backed and ideally post Series A company
    You have 8+ years of experience in product operations, product management, or an operational role
    MBA or a relevant graduate degree

    Apply via :

    jobs.workable.com

  • Account Manager

    Account Manager

    The Account Manager’s responsibilities include building relationships with our B2B member accounts, managing client renewals, and serving as the primary contact for our customers.
    If you are passionate about emergency services and have experience in client management, we’d like to meet you. You should have previous experience in customer relationship management, excellent communication, presentation, and listening skills, exceptional organisational skills to keep track of everything, the ability to draw valuable insights from data to provide actionable recommendations to both clients and internal teams and the ability to manage conversations with Executives

    Responsibilities

    Develop and grow relationships with clients and corporate members as they transition from sales prospects to active users of our products and services.
    Serve as customers’ first point of contact, handling escalations internally and externally, managing ad-hoc queries, and attending regular business meetings to ensure a seamless client experience.
    Drive client retention by engaging with customers in a timely manner to explore renewal opportunities.
    Efficiently respond to customer requests across multiple channels, ensuring prompt and effective resolution of queries and concerns.
    Drive product improvement by collecting, analyzing, and relaying client feedback to the relevant teams within the organisation.
    Develop an in-depth understanding of each client’s business needs, industry trends, and unique requirements to tailor our services and solutions better to meet their expectations.
    Define and execute growth opportunities within the existing client base.
    End-to-End Account Management: Minimize the involvement of other departments; handle internal and external escalations independently.
    When required, coordinate internally and provide clear response timelines to clients.

    Requirements

    3+ years of Account Management/Customer Service or Relationship Management Experience.
    Exceptional verbal and written communication skills. Strong ability to serve as the initial point of contact, handle escalations, and manage ad-hoc queries, with the capacity to attend and contribute to regular business meetings.
    Good commercial acumen and analytical skills.
    Excellent phone and presentation skills, allowing you to confidently engage with clients and present solutions in a clear and persuasive manner.
    CRM Software Proficiency.
    Proven ability to work independently and as part of a team, with a self-motivated and results-driven approach to achieving goals.
    Client-Centric Mindset: Proven track record of efficiently responding to customer requests through various channels, ensuring timely and effective resolution.
    Capability to autonomously manage client accounts, minimizing the need to involve other teams and providing transparent liaisons when necessary.
    A bachelor’s degree in a relevant field is preferred but not mandatory, with equivalent work experience considered.

    Apply via :

    apply.workable.com

  • Junior Accountant

    Junior Accountant

    Description
    Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications.
    Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we’ve built and deployed a lifesaving platform and assembled the largest network of ambulances and first responders in East Africa. Our platform has reduced response times by over 80% and saved thousands of lives from previously impossible situations. We are expanding our operations and looking for passionate, hardworking, and effective team members to spearhead this next growth phase.
    We are 40+ business, finance, & ops specialists, software engineers, and emergency dispatchers based in Nairobi and operating throughout Kenya, with plans to expand rapidly to other countries. We are a goal-driven, results-oriented team that continuously improves our technologies and dispatch operations. We value consistency, community, alignment, and data-driven individuals.
    We are looking to hire a Junior Accountant to support our finance team with bookkeeping and day-to-day processes. This role reports to the company’s Head of Finance.
    Here is what you will do:

    Support with the day-to-day accounting of the business to help ensure all financial transactions are recorded accurately, timely, and in compliance with accounting standards
    Help ensure the books are reconciled and closed out in a timely manner each month
    Ensure compliance with all financial regulations, including tax and statutory payment requirements in Kenya, as well as potential new markets
    Support on projects to automate accounting workflows and reduce room for manual error
    Support with closing out financial year-end and annual audit preparation
    Contribute to a dynamic team and help support other team members as required

    Requirements

    BS degree in accounting or equivalent field
    Certified Public Accountant (CPA) in Kenya or abroad
    At least 2 years of relevant work experience as an accountant, ideally in a technology driven company
    Detailed understanding of the Kenyan tax and statutory payments requirements (knowledge and/or experience working in additional African markets is a plus)
    Direct experience working with Quickbooks Online through prior role(s)
    Highly motivated, adaptable, self-starter who is committed to continuous improvement
    Strong verbal and written communication skills in English
    Strong attention to detail and zero tolerance for a lapse in financial controls
    Team player willing to jump in and support the team when needed

    Benefits

    Mission-driven team and work – chance to work on a live and action-packed lifesaving platform
    Fun work environment in our Nairobi office
    Unlimited vacation days
    Healthcare coverage for you and your family
    Ambulance cover and roadside assistance from rescue.co
    Life insurance
    Free daily breakfast and lunch in the office
    Laptop

    Apply via :

    jobs.workable.com