Jobs Kenya

Website: Website https://flare.co.ke/

  • Provider Partnership Associate

    This is what you will do: 

    Identify, recruit, and onboard new service providers to expand the reach and effectiveness of our emergency response network.
    Train all new and existing providers on how to use the Flare app, dispatch protocols and standards, and general professionalism and care.
    Carry out inspections among existing providers and new providers.
    Travel to meet with existing and new provider partners to carry out regular inspections and onboardings.
    Facilitate performance reviews and feedback sessions to assess performance and address areas for improvement for service providers.
    Solve provider-related issues by collaborating with other departments to ensure timely and effective solutions.
    Ensure all data is entered properly within Flare Dispatch for the providers—both current and prospective partners—and also on the internal CRM.
    Leverage data and insights from the field to make recommendations for improvements in onboarding, inspection processes, dispatching, and care, in addition to engagement activities.
    Oversee the distribution and setup of necessary technology and equipment to new partners, ensuring they are equipped to participate in our network effectively.
    Track and evaluate the performance of partners using system metrics to ensure compliance with service standards and operational efficiency.
    Ensure all partner operations are compliant with legal and regulatory requirements, and report on partnership activities and outcomes to senior management.

    Requirements

    A Bachelor’s degree or Diploma in a relevant field is required, with preference given to candidates with a background in the medical field or related disciplines.
    Strong communication, interpersonal, and facilitation skills, with a proactive and adaptable mindset to work effectively in a dynamic, fast-paced environment.
    Experience in data management, analysis, and visualization, particularly with health-related datasets, and proficiency in tools like Excel, Google Sheets, or CRM systems.
    Fluency in English is required; proficiency in other languages spoken in East Africa (e.g., Swahili) is advantageous.
    Background in Public Health, Health Financing, Emergency Care, Health Systems, or Health Informatics is a big plus, with experience in emergency medicine considered advantageous.
    Willingness to travel extensively, including working in emergency response settings when needed.

    Apply via :

    jobs.workable.com

  • Data Engineer – EMEA Mobile Engineer: Cross Platform – EMEA Senior UX/UI Product Designer – EMEA Senior Backend Engineer – EMEA Senior DevOps Engineer – EMEA Technical Product Manager – EMEA

    About the role:

    We are seeking a versatile and innovative Data Engineer who excels at the intersection of data engineering, full-stack development, and AI-powered integrations. The ideal candidate is skilled in SQL, AWS QuickSight, and modern data engines, with a strong ability to design secure, scalable systems that merge and sync diverse datasets in a virtual private cloud environment. Proficiency in building interactive, data-driven UIs and working with APIs and security protocols is essential. This role is perfect for someone passionate about harnessing the power of AI and data, with a meticulous focus on accuracy and meaning, while remaining flexible in tools and methodologies to deliver impactful solutions.

    This is what you will do: 

    Data Engineering & Analysis

    Design, build, and optimize data pipelines and data models for robust, scalable analytics.
    Work with large datasets to extract meaningful insights and support data-driven decision-making.
    Develop, deploy, and manage advanced and secure data systems using SQL, various AWS data pipelines & platforms, and other tools.
    Integrate AI/ML capabilities into data pipelines and analytics platforms. Prototype and implement machine learning models that solve real-world business problems.

    Data Visualization & UI Development

    Build and maintain data dashboards, reports, and visualizations using AWS Quicksight or similar tools.
    Design and develop user-friendly, interactive UIs for presenting complex datasets and models.
    Collaborate with stakeholders to ensure dashboards and tools meet business needs.
    Design and implement secure end-to-end solutions that integrate backend data systems with front-end applications or data displays.
    Develop and deploy interfaces for advanced data visualization and interaction.

    Collaboration & Problem-Solving

    Work closely with cross-functional teams, including engineers, and business analysts, to align on project goals and deliverables.
    Solve complex technical challenges related to data accuracy, integration, performance, and scalability.
    Advocate for best practices in data governance, security, and architecture.

    Requirements

    Core Technical Skills

    Proficient in SQL, AWS Athena, Quicksight, and other data visualization/analytics platforms.
    Experience with modern data engines and tools (e.g., Snowflake, Redshift, BigQuery, or similar).
    Strong programming skills in Python, JavaScript, R, and other languages.
    Experience with backend technologies such as Node.js, Flask, or Django.
    Ability to create and manage RESTful APIs for data systems.
    Proven ability to create visually compelling and insightful dashboards and UIs.
    Strong sense of design and user experience in data presentation, as well as systems-oriented design abilities (ability to deploy customizable secure data interfaces & visualization systems).

    AI/ML Expertise

    Solid understanding of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
    Experience deploying and managing AI models in production environments.
    Strong analytical and critical-thinking skills to solve complex data challenges.
    Passion for exploring new AI capabilities and applying them to enhance data systems.

    Soft Skills

    Collaborative mindset and excellent communication and leadership abilities to coordinate with a diverse technical team.
    Strong problem-solving skills.
    Ability to work in an agile development environment.

    Bonus points if:

    Experience designing for platforms that incorporate AI, ML, or advanced analytics.
    Familiarity with accessibility standards and inclusive design practices.
    Knowledge of motion/interaction design and ability to create micro-interactions.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Financial Controller

    Financial Controller

    About The Role

    As the Financial Controller / Senior Finance Manager at Rescue.co, you will play a crucial role in guiding our financial strategy and ensuring the accuracy and integrity of our financial operations. You will oversee all financial planning and analysis activities and support decision-making across the organization. This role requires a strong strategic mindset, an eye for detail, and the ability to work collaboratively across functions.

    Responsibilities
    Financial Management:

    Lead the finance team in maintaining accurate financial records, preparing financial statements, and ensuring compliance with all relevant regulations
    Develop and implement robust financial planning, budgeting, and forecasting processes to support strategic decision-making
    Conduct detailed financial analysis to identify trends, opportunities, and risks, providing actionable insights to senior management
    Oversee the preparation of monthly, quarterly, and annual financial reports, ensuring timeliness and accuracy
    Drive process improvements and automation initiatives to enhance the efficiency and effectiveness of financial operations

    Payroll Management:

    Oversee the payroll process, ensuring accurate and timely payment of salaries and benefits to all employees
    Ensure compliance with all relevant payroll regulations and tax laws
    Manage relationships with payroll service providers and ensure seamless integration with accounting systems
    Address payroll-related inquiries and resolve any issues promptly

    Collaboration and Compliance:

    Collaborate with cross-functional teams to support business growth and operational excellence
    Manage relationships with external auditors, tax advisors, and other financial partners
    Ensure the timely completion of annual audits in an efficient manner
    Ensure compliance with local and international accounting standards and tax regulations
    Develop and monitor key performance indicators (KPIs) to evaluate financial performance and support strategic objectives

    Requirements

    Bachelor’s degree in Finance, Accounting, or a related field; a CPA or CFA certification is preferred
    Extensive experience in financial management, with a focus on financial planning and analysis
    Strong analytical and problem-solving skills, with the ability to interpret complex financial data
    Proven track record of leading and developing high-performing finance teams
    Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization
    Proficiency in financial management software and advanced Excel skills

    Apply via :

    apply.workable.com

  • Emergency Dispatch Apprenticeship Program- EDAP

    Emergency Dispatch Apprenticeship Program- EDAP

    What You’ll Do:
    If you are passionate about making a difference and saving lives, ensuring swift, effective, and lifesaving responses to emergencies; check out the impactful things you will do on a day to day:

    Assess and Act: Quickly evaluate emergencies and take decisive action to ensure the best possible outcomes.
    Bridge Communication: Facilitate clear and efficient communication between callers and first responders, ensuring vital information is relayed promptly.
    Guide and Support: Provide essential medical guidance to callers and patients, offering reassurance and instructions until professional help arrives.
    Leverage Technology: The advanced Flare Dispatch technology optimises the deployment of first-response vehicles, ensuring the fastest possible response times.
    Record Keeping: Maintain precise and accurate records of emergency calls and interventions to ensure seamless follow-up and accountability.

    Requirements

    Dispatch or Call Center Experience: Experience in a dispatch or call center environment is highly valued.
    Calm Under Pressure: Ability to stay composed and effective in high-pressure situations.
    Strong Communication: Excellent verbal and written communication abilities.
    Multitasking Expertise: Skilled at handling multiple tasks simultaneously while providing exceptional customer service.
    Tech Savvy: Proficient in computer usage and touch typing (speed testing will be conducted. To prep, please use this link to test your fingers before you commence our assessment).
    Ability to work shift hours: We are a 24-hour dispatch center working around the clock. Depending on the shift, you will be required to work at night, early morning, or on weekends.

    Apply via :

    apply.workable.com

  • Personal Assistant

    Personal Assistant

    About the role:
    We’re seeking a dynamic and proactive Personal Assistant prepared to handle various requests, provide hands-on executive support, and manage personal tasks consistently. At Rescue, you’ll be the indispensable support to one of our inspiring Managing Director and co-founder of our company. Your primary reporting line will be directly to her.
    As the Personal Assistant, you’ll ensure our Managing Director can focus on driving the company’s growth and strategic direction. Your exceptional organizational skills and talent for information management will be vital in maintaining her focus on priorities, minimizing distractions, and enabling well-informed decisions.
    This is what you will do:

    Communication Management: Handle emails, calls, and messages for the Managing Director, prioritizing as needed.
    Calendar Organization: Schedule appointments and events, keeping the calendar up-to-date.
    Administrative Assistance: Contract and document management and organization, correspondence, and record-keeping.
    Information Organization: Manage files, documents, and databases efficiently.
    Task Coordination: Coordinate projects and liaise with team members.
    Personal Assistance: Assist with personal tasks like shopping or household errands.
    Meeting Assistance: Help prepare meetings, take minutes, and follow up on action items.
    Research Support: Conduct research and provide summaries as requested.
    Confidentiality Maintenance: Handle sensitive information with discretion.
    Problem Resolution: Identify and address issues that arise.
    Adaptability: Stay flexible and multitask effectively to meet changing needs.

    Requirements

    You have been supporting senior executives, preferably in fast-paced start-ups or high-growth environments.
    You excel at organization and multitasking, managing competing priorities effortlessly.
    You excel at producing final error-free and well-formatted/well-designed materials and communications.
    Your attention to detail and analytical mindset allows you to distil complex information into clear summaries.
    Your communication and interpersonal skills foster collaboration with diverse teams, building strong relationships.
    You proactively anticipate needs, staying ahead of requirements.
    You’re proficient in productivity tools, enhancing efficiency.
    You understand and embrace the dynamic nature of startup culture.

    Apply via :

    jobs.workable.com

  • Emergency Dispatcher

    Emergency Dispatcher

    About the role:
    We are looking for awesome folks to join our dynamic Dispatch team to be a hERO (Human, Emergency, Response, Operator)! Reporting to the Dispatch Lead, you will be ensuring that we keep to our mission and vision, and ensure that we can save lives within the shortest amount of time possible. 
    We have certain tools that we use to ensure we make the best of our impact: 

    Flare Dispatch Platform to ensure we can be able to locate the closest and most relevant ambulance to help a customer in need. 
    Internal communication tools like Humanity, for shifts, Slack, for communication and key programs to ensure you are best supported at work. 

    If you feel you can be able to make a difference and impact the lives of our customers and those who need us, then this is the job for you!
    This is what you will do: 

    Join our dedicated team of Emergency Response Operators (hERO) committed to providing efficient emergency assistance.
    Assess emergency situations promptly and take appropriate actions to ensure effective response.
    Facilitate clear communication between callers and first responders, ensuring accurate information exchange.
    Provide essential medical guidance to callers and patients until professional help arrives.
    Utilize technology to track first-response vehicles and optimize their deployment.
    Coordinate patient admissions to hospitals, keeping them informed about patient status and bed availability.
    Maintain accurate records of emergency calls and interventions using the Flare platform.
    Analyze monthly data to identify trends and suggest improvements for enhanced performance.

    Requirements

    Previous experience in a dynamic dispatch or call centre environment.
    Proven ability to remain composed in high-pressure situations.
    Excellent verbal and written communication skills.
    Exceptional talent for active listening.
    Skilled multitasker with the ability to stay focused amidst various responsibilities.
    Effective customer service skills.
    Proficient in computer usage.
    Proficient touch typist (speed testing may be required).

    Bonus points if:

    Experience in emergency medicine (such as paramedic, nurse, or doctor), aeromedical evacuations, critical care/ICU nursing, mental health, or palliative care.
    Experience in firefighting or security response.
    Knowledge of aeromedical evacuations and coordination.
    Active certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS).

    Apply via :

    jobs.workable.com

  • Partnerships Director

    Partnerships Director

    About the role
    We are looking to hire our first Partnerships Director to manage relationships with current and potential donors, as well as partners in the non-profit and intergovernmental field. The ideal candidate will-

    Develop and implement strategies for donor and international partner engagement and retention
    Build rescue.co’s global public health presence through in person networking and conferences and online through thought pieces, sharing research and other efforts
    Attend networking events, conferences and meetings to represent the organization and build relationships with donors, funders, and partners
    Develop and lead all investor / donor / partner visits to our offices and operations
    Keep a close pulse on the real day-to-day developments in our work so you can accurately portray them to existing and potential partners
    Manage the grant writing and proposal development team to ensure work aligns with company goals and vision
    Support the research and analysis of new funding opportunities and maintain accurate records of all grants and donor interactions

    Requirements

    BS/MS degree in related field, such as non profit management, public health, marketing or communications
    15+ years of experience in fundraising, M&E, grant writing and/or donor relations
    Experience working with a number of multi- and bi-lateral partners and navigating complex senior level relationships
    Excellent written and verbal communication skills (in English)
    Strong interpersonal skills and ability to build relationships with stakeholders
    Committed to continuous improvement and high learning agility in a team setting
    Data-driven in everything you do
    Proven ability to build processes and systems

    Apply via :

    apply.workable.com

  • Senior Office Manager Senior Manager, Health Financing Strategy

    Senior Office Manager Senior Manager, Health Financing Strategy

    About the role
    As a Senior Office Manager for our Nairobi HQ, you’ll wear multiple hats. From tech problem-solver to design maestro to productivity ninja, you will-

    Make our HQ both visually stunning and a productivity powerhouse. Think ergonomic bliss, seamless tech flow, and supplies appearing like magic.
    Be the communication rock-star, keeping our teams updated on events, visitors, and plans. 
    Think like a chess player, identifying workflow bottlenecks before they arise and implementing proactive fixes from conference room capacity issues to printer problems. 
    Inspire and guide our local admin team, fostering a positive, collaborative atmosphere where everyone shines.

    Requirements

    Bachelor’s degree in related field
    Managing the office operations of a multinational or diverse team is a must.
    Ability to identify potential and optimize spaces for both aesthetics and functionality.
    You speak the language of tech and human needs fluently.
    Hospitality and a customer-centric mindset is key for you.
    Great written and verbal communication, and empathetic listening are your superpowers.
    You turn challenges into opportunities and create solutions with ease.
    You inspire, motivate, and guide with a clear vision for the future of our workspace.

    go to method of application »

    Use the link(s) below to apply on company website.  When sending in your application, please ensure it is in PDF format highlighting your most relevant projects and work experience. Qualified applicants will be considered for employment regardless of gender, age, ethnicity, race, religion, veteran/military status, disability or any other characteristic protected by applicable local laws and regulations.

    Apply via :

  • Sales Executive

    Sales Executive

    Job Summary:

    We are looking for a Sales team member to join our fast-growing start-up. Sales Executive responsibilities include discovering and prospecting new clients, pursuing new sales prospects, and closing deals. If you are passionate about emergency services and have experience in sales, we’d like to meet you. You should have a proven track record in sales, excellent communication and listening skills, amazing organizational skills to keep track of everything, and the ability to manage conversations with Executives.

    Responsibilities

    Present, promote and sell products/services to prospective customers (businesses, insurers, executives, and other commercial partners)
    Establish, develop, and maintain positive business and customer relationships with all levels of an organization including HR to C-suite executives
    Actively seek out new sales opportunities and build a leads pipeline of key decision-makers through cold calling, networking, and social media
    Manage a sale from start to finish – deliver compelling presentations, prepare proposals, and send out quotes
    Represent the company in exhibitions or conferences
    Coordinate sales efforts with team members and other departments
    Analyse the territory/market’s potential, track sales, and status reports
    Input customers into the CRM system and measure against the achievement of the required meeting rate and results generated
    Keep on top of best practices, healthcare industry trends, and news
    Hit and exceed daily, weekly, and monthly sales targets

    Requirements

    3+ years of experience in corporate sales and/or business development
    Strong verbal and written communicator
    Excellent phone and presentation skills
    Hands-on experience with CRM software
    Fast learner
    Passion for healthcare and emergency services
    Self-motivated with a results-driven approach
    Medical background is a huge plus

    Apply via :

    jobs.workable.com

  • Dispatch Quality Assurance Analyst

    Dispatch Quality Assurance Analyst

    The Role
    We’re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:

    Review all incoming emergency calls

    Assess the quality of interactions against predefined criteria, ensuring a high level of customer care and satisfaction.
    Analyse call data to identify trends and patterns.
    Pinpoint areas for enhancement in dispatch processes

    Track and report on key performance indicators (KPIs), including call quality and customer satisfaction metrics.
    Flag and escalate critical issues to the appropriate team lead for a swift resolution.
    Collaborate with cross-functional teams to refine dispatch protocols and procedures, fostering continuous improvement in service delivery.

    Requirements

    3+ years of proven experience in quality assurance, preferably in a customer service or call centre environment.
    A bachelor’s degree in a relevant field such as business administration, communications, or a related field is preferred. 
    Exceptional attention to detail and ability to accurately input and analyze data.
    Strong communication skills, both written and verbal, to effectively convey insights and collaborate with team members.
    Ability to work independently and efficiently, listening to numerous calls daily while maintaining focus and accuracy.
    Proficiency in Microsoft Office suite and experience with data analysis tools preferred.
    A keen interest in promoting customer satisfaction and continuous improvement within the dispatch centre.

    What will make you stand out

    Previous experience in emergency dispatch or related fields, providing insight into the unique challenges and demands of the role.
    Certification in quality assurance methodologies or relevant training in customer service excellence.
    Demonstrated ability to derive actionable insights from data analysis and effectively implement process improvements.
    Strong problem-solving skills, with the capacity to identify root causes of issues and propose effective solutions.
    Experience working with call monitoring software or other tools used for quality assurance purposes.
    A proactive and adaptable mindset, able to thrive in a fast-paced environment and quickly adapt to evolving priorities and challenges.

    Apply via :

    jobs.workable.com