Website: Website https://fastestcakes.com/

  • Customer Service Officer- Lavington

    Customer Service Officer- Lavington

    We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.
    Responsibilities

    Responding promptly to customer inquiries.
    Taking orders on WhatsApp
    Communicating with customers through various channels.
    Acknowledging and resolving customer complaints.
    Excellent knowledge of our products to be able to solve customer issues.
    Ensuring all customer orders are processed efficiently.
    Keeping records of customer interactions, transactions, comments, and complaints.
    Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

    Requirements

    Candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
    Candidate must reside around Lavington
    Proven customer support experience
    Must speak and write crisp and clear English
    Must be able to work on some weekends and holidays.
    Work from the office 23 days a month
    Should be willing to work with the company long term.

    Salary: 30,000 KES

    Interested and qualified candidates should forward their CV to: admin@fastestcakes.ke using the position as subject of email.

    Apply via :

    admin@fastestcakes.ke

  • Customer Service Officer

    Customer Service Officer

    We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.

    Responsibilities

    Responding promptly to customer inquiries.
    Taking orders on WhatsApp
    Communicating with customers through various channels.
    Acknowledging and resolving customer complaints.
    Excellent knowledge of our products to be able to solve customer issues.
    Ensuring all customer orders are processed efficiently.
    Keeping records of customer interactions, transactions, comments, and complaints.
    Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

    Requirements

    Candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
    Candidate must reside around Lavington
    Proven customer support experience
    Must speak and write crisp and clear English
    Must be able to work on some weekends and holidays.
    Work from the office 23 days a month
    Should be willing to work with the company long term.

    Salary: 30,000 KES

    Interested and qualified candidates should forward their CVs to: admin@fastestcakes.ke using the position as the subject of the email.

    Apply via :

    admin@fastestcakes.ke

  • Logistics Manager- Lavington

    Logistics Manager- Lavington

    We are looking for a talented logistics manager to join our team. In this position, you will be responsible for planning deliveries and supervising drivers to deliver our cakes on time.

    Responsibilities

    Planning and monitoring outgoing deliveries.
    Develop new strategies to streamline processes and reduce costs.
    Supervising logistics, transportation, and customer delivery.
    Organize workspace, label goods, plot routes, and process shipment.
    Must be computer literate.
    Should be able to use ride-hailing apps like Uber and Bolt.
    Should be conversant with locations within Nairobi

    Requirements

    Candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
    Candidate must reside in or around Lavington
    Pay close attention to details
    Sound knowledge of shipping processes and metrics.
    Strong communication, memorization, and teamwork skills.
    Capacity to perform your duties diligently, particularly during stressful situations.
    Must be able to work on some Sundays and holidays.
    Work from the office 23 days a month
    Should be willing to work with the company long term.

    Salary: 30,000 KES

    Interested and qualified candidates should forward their CVs to: admin@fastestcakes.ke using the position as the subject of the email.

    Apply via :

    admin@fastestcakes.ke

  • Procurement Manager 

Cleaner-Lavington 

Cake Baker- Lavington 

Cake Decorator- Lavington 

Logistics Manager 

Customer Service Officer

    Procurement Manager Cleaner-Lavington Cake Baker- Lavington Cake Decorator- Lavington Logistics Manager Customer Service Officer

    We are looking for an experienced procurement manager to join our team

    Responsibilities

    Overseeing and supervising all activities of the purchasing department.
    Preparing plans for the purchase of cake production supplies.
    Following and enforcing the company’s procurement policies and procedures.
    Reviewing, comparing, analyzing, and approving products and services to be purchased.
    Managing inventories and maintaining accurate purchase and pricing records.
    Maintaining and updating supplier information such as qualifications, delivery times, and product ranges.
    Maintaining good supplier relations and negotiating contracts.
    Researching and evaluating prospective suppliers.
    Preparing budgets, cost analyses, and reports.

    Requirements

    Candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
    Candidate must reside in or around Lavington
    Pay close attention to details
    Sound knowledge of procurement processes and stock management
    Must be able to use Microsoft Excel or Google Sheets
    Strong communication, leadership and teamwork skills.
    Capacity to perform your duties diligently, particularly during stressful situations.
    Must be able to work on some Sundays and holidays.
    Work from the office 23 days a month
    Should be willing to work with the company long term.

    Salary: 30,000 KES

    go to method of application »

    Interested and qualified candidates should forward their CV to: admin@fastestcakes.ke using the position as subject of email.

    Apply via :

    admin@fastestcakes.ke