Website: Website https://dumaworks.com/

  • Assistant Bursar

    Assistant Bursar

    Job Responsibilities 

    Billing, receipting, and collection of fees in a timely manner and reconciling students` accounts.
    Carry out banking, bank reconciliation and update all the ledgers on daily basis.
    Management of petty cash.
    Ensuring statutory deductions and all taxes are paid on time.
    Conversant with iTax system.
    Monitoring expenditures versus budget set and explain any discrepancies.
    Assist in the preparation of the payroll.
    Assist in the preparation of audit documents for the external auditor.
    Assist in preparation of monthly budgets and financial statements.
    Maintaining the office files and relevant documents including the filing of financial documents.
    Carry out monthly stock take for stationeries and office supplies.
    Prepare as needed weekly, monthly, quarterly and annual reports and analyses.
    Deal directly with students or others to resolve all problems and complaints concerning student accounts.
    Manage junior level staffs.

    Requirements

     First degree, preferably with specialization in Accounting or Business Administration.
    A minimum of a CPA Part II
    At least 2 years’ experience working in a busy environment, preferably in a college set up.
    Must be a self-starter with the ability to organize and coordinate large workloads in a timely and effective manner.
    Must have strong interpersonal skills.

  • Digital Marketer

    Digital Marketer

    Job Responsibilities

    Develop and manage digital marketing campaigns
    Design, build and maintain our social media presence
    Creation of content for digital marketing
    Oversee a social media strategy
    Manage and maintain the organization’s website(s)
    Write and optimize content for the website and social networking accounts such as Facebook and Twitter
    Track and analyze website traffic flow and provide regular internal reports
    Continually work on the Search Engine Optimization of the website(s)
    Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
    Edit and post videos and audio content to online sites
    Create online banner adverts and oversee pay per click (PPC) ad management
    Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
    Work on printed material to supplement online products
    Attend product launches and networking events
    Writing reports for senior management and delivering presentations
    Responding to customer inquiries and complaints
    Any other duties assigned by the directors

    Requirements

    Proven experience as digital Marketer.
    Knowledge of digital marketing responsibilities, systems and procedures
    Proficiency in MS Office (MS Excel and MS Outlook, in particular)
    Hands on experience with office machines (e.g. fax machines and printers)
    Excellent time management skills and ability to multi-task and prioritize work
    Attention to detail and problem-solving skills
    Excellent written and verbal communication skills
    Strong organizational and planning skills in a fast-paced environment
    A creative mind with an ability to suggest improvements
    Editing and writing skills: You need to devise and edit content for various digital platforms. Writing blog posts will be an integral part of the job
    Speaking skills: These will mainly be deployed internally. You will need to be able to explain coherently to others, who may not be familiar with the medium, how digital technologies work and what their marketing application is.
    Video editing skills: Website and social media content will not just be text but frequently visual as well
    Web development skills: will need a sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization and advanced Word and Powerpoint skills
    Project management skills: will need to be good at handling time-sensitive projects and working to deadlines

  • Account Receivable 

Junior Accountant 

Head Account Payable

    Account Receivable Junior Accountant Head Account Payable

    Ref No 3362
    Duma Works is Looking to recruit an Account receivable Head for one of its clients one of Africa’s leading internet group.
    We offer:

    A unique education in scaling new internet concepts.
    Become part of a highly professional and dynamic team working around the world.
    An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    Job Responsibilities

    Set objectives for the accounts receivable team that align with the accounting department’s goals
    Monitor processing of invoices
    Ensure timely collection of payments
    Conduct credit checks
    Negotiate with clients in non-payment cases
    Prepare monthly, quarterly, annual and ad-hoc forecasting reports
    Organize records of invoices, bills and deposits
    Ensure high-quality invoicing and collection procedures that comply with the law
    Support Accounts Receivable Clerks on a daily basis and train new team members
    Ensure all team members follow the accounting principles
    Stay updated on industry and legislative changes

    Qualifications

    Relevant degree in financial Accounting and/or local accounting (CPA/ACCA)qualification.
    Proficiency in MS Office and basic accounting systems like QuickBooks or sage.
    Experience with or curiosity for IT systems and ERP systems.
    Cost accounting, Financial Accounting and Management Accounting Skills.
    Excellent accounting skills.
    Strong analytical and problem-solving skills.
    Strong organization and prioritization skills.
    Experience over 4 years either in FMCG, tier 1 retail groups, top banking &consulting companies.
    Working in a multi-national Company will be an added advantage.

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  • National Sales Manager 

Senior Procurement Officer 

Sales Manager

    National Sales Manager Senior Procurement Officer Sales Manager

    REF NO 3338
    Duma Works is recruiting a National Sales Manager for one of its client. The hiring organization is a Renewable energy company  in Mwanza,Tanzania that provides and finances accessible, affordable, and energy-efficient equipment designed for off-grid businesses in Sub-Saharan Africa
    Job Responsibilities Overview
    The National Sales Manager will be responsible for both strategy and implementation of our Sales Program.  The Manager will manage the Sales team across regions and products.  The position requires great organization, understanding of our customer audience, excellent coaching skills, and a willingness to travel as needed.
    National Sales Manager Job Responsibilities
    Sales Targets

    The primary goal of the Manager is to ensure the Sales Team meet their targets
    Collaboratively sets targets and budgets
    Develops Sales pipelines to effectively forecasts future Sales;

    Team Development

    Coaches the team and develops talent internally – at least 20% of time should be spent on talent development
    Develops programs for training and evaluation;

    Strategy

    Develops a deep understanding of our markets, generating client insights and opportunities
    Co-designs new systems and processes to gain quantitative insights on customer behaviors and opportunities
    Evolves distribution strategy, incorporating channel strategy and the utilization of agents and partners as appropriate;

    Channel Management

    Maps out and manages partnership channels
    Develops tools and processes to gain insights through each channel
    Balances advantages and limitations / risks of each channel

    Ongoing Reporting

    Manages customer acquisition costs, retention rates, repayment rates, and other key performance indicators.

    Qualifications for the National Sales Manager Job

    Minimum of 10 years of related work experience
    Led a sales organization of 20+ sales staff with TZS 1,000 million in sales
    Developed incentive structures, policies, and sales practices
    Managed independent, 3rd party sales channels and partnerships
    Worked in sales to rural environments where distribution is challenging
    Strong metrics based approach to evaluation and planning
    Strong mentor and coach – enjoys developing talent
    Bachelor’ degree required
    Fluent in Kiswahili and English.

     Role Structure

    Reports directly to the CEO
    Work closely with Sales Leadership

     Measures of Performance / What Success Looks Like

    Our achievement of growth targets, cost effectively
    Development of Sales Program into a data and process-driven organization
    Internal promotion of talent and data-based tracking of team skills improvements
    Strategic insights and contributions as part of the management team.

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  • Finance & Budget Analyst 

Technical Sales Coordinator

    Finance & Budget Analyst Technical Sales Coordinator

    Duma Works is recruiting a Finance and Budget Analyst for our client, Technoserve.
    Ref No 3336
    Reports to: Regional Program Director – SAPFF
    Travel: 20%
    Grade: 10a

    TechnoServe Background
    TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries.
    We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.
    Program Description
    TechnoServe collaborates with Partners in Food Solutions (PFS), a non-profit organization that aggregates and links the corporate volunteer expertise of leading food companies—General Mills, Cargill, Bühler, DSM, Hershey and Ardent Mills—with promising food industry entrepreneurs in Africa.
    Under the anticipated USAID-funded Alliance for Inclusive and Nutritious Food Project, TechnoServe will work alongside PFS to engage local food companies, identify their growth challenges, and link them with volunteer experts from PFS corporate partners.
    The project will build the efficiency and inclusiveness of food processing sectors – improving production and profitability, increasing linkages with smallholder farmers, and growing distribution channels to better reach Base of the Pyramid (BoP) markets. Implementation is anticipated for up to five years delivering services across Ethiopia, Tanzania, Kenya and Zambia.
    Job Responsibilities
    Budget Preparation and Monitoring

    Support detailed country activity-based budget development closely linked to work plans.
    Build capacity of country teams to understand and manage the budget.
    Prepare a monthly report to track expenditure against budget for each project country. Lead country calls to review budget variances and plan for the future.
    Participate in quarterly burn rate calls with VP East Africa.
    Lead mid-year reviews of the project budget.
    Support annual budgeting, forecasting and year planning, and ensure that they are consistent with TechnoServe’s guidelines and procedures

    Financial Management and Analysis

    Provide financial and accounting oversight to the project regional and country operations.
    Establish and ensure compliance with budget codes. Ensure that all financial data recorded in the financial management system across the project countries has the mandatory dimensions.
    Review monthly accounting transactions using online NAV accounting tools and follow up with Country Project accountants to fix errors noted before they are posted.
    Ensure all accounting data in the system are updated, reconciled and fully supported in accordance with USAID rules and regulations.
    Liaise with country Finance Controllers to ensure timely completion of month-end procedures and that the results are posted on time.
    Liaise with the Regional Finance Analyst to ensure timely and accurate preparation of quarterly financial reporting to the donor (SF425) and accruals.
    Monitor project partner expenditures against budget. Review disbursement to partner including review of partners’ financial reports and documentation before posting in NAV system.
    Maintain accounting records.

    Compliance Oversight

    Maintain high levels of confidentiality in relation to sensitive and confidential commercial and business financial decisions and issues.
    Provide pro-active advice to ensure optimal financial systems, reporting and maintenance of TechnoServe’s accounting policies, financial procedures and guidelines.
    Ensure that all processes and procurements adhere to corporate policy, legal and contractual obligations, and corporate and donor standards.

    Staff Capacity Building

    Regularly travel to project countries to provide support to the teams in budget management and adherence to financial procedures.
    Provide orientation to new staff on financial systems as required.
    Provide training and capacity building in team meetings.

    Requirements

    Minimum of a bachelor’s degree in finance, accounting, business, public administration, or a related field.
    At least 5-7 years accounting and finance experience with projects funded by donors, including USAID. At least 2 of these years must be in a leadership role.
    Knowledge of GAAP and FAR/USAIDAR strongly preferred.
    Excellent written and verbal communication skills and relevant computer software skills, including computerized accounting systems. Experience with NAV an advantage.
    Ability to work independently and diplomatically in a multi-cultural environment.
    Previous work experience in at least one of the project countries required; experience in additional countries an advantage.
    Willingness to travel extensively among project countries.
    Excellent English skills.

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  • Sales & Marketing Manager

    Sales & Marketing Manager

    Overall Responsibilities
    Sales and Marketing Manager’s work is to improve the organization’s market position and achieve financial growth.He/She will define the long-term organizational strategic goals, managing staff, buildskey customer relationships, identify business opportunities,negotiates and closes business deals. In addition, maintain extensive knowledge of current market conditions.
    Job Responsibilities

    Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual registrars and their accomplishments.
    Locates or proposes potential business deals by contacting potential partners through discovering and exploring opportunities.
    Screens potential business deals by analyzing market strategies, deal requirements, potential,and financials;
    Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
    Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
    Closes new business deals by coordinating requirements by; developing and negotiating agreements and integrating agreement requirements with business operations.
    Protects organization’s value by keeping information confidential.
    Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
    Work with technical staff and other internal colleagues to meet customer needs.
    Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
    Submit weekly progress reports and ensure data is accurate.
    Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
    Forecast sales targets and ensure they are met by the team.
    Track and record activity on accounts and help to close deals to meet these targets.
    Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
    Ensure all team members represent the company in the best light.
    Present business development training to marketing staff
    Research and develop a thorough understanding of the company’s people and capabilities.
    Understand the company’s strategic goal and purpose so that will continual to enhance the
    company’s performance
    Preparing, proposals, PowerPoint presentations and sales displays
    Fundraising for KeNIC’s activities

    Qualifications

    Bachelors degree in marketing from a reputable institution
    Minimum 5 years
    Member in good standing of CIM or MSK
    Strong communication skills and IT fluency
    Creative talents and the ability to solve tough problems
    In-depth knowledge of ICT industry and its current events
    The ability to handle pressure and meet deadlines
    Digital Marketing Experience
    Networking and public speaking
    People management
    Marketing Concepts
    Financial Planning and Strategy

  • Accountant 

Technical Sales Coordinator 

Finance & Budget Analyst

    Accountant Technical Sales Coordinator Finance & Budget Analyst

    Ref No 3221
    Duma Works is recruiting an accountant for one of our clients in Nairobi; a leading piping solutions provider in the East African region.
    Department :Finance
    Team :Accounts Team
    Reporting to the Chief Accountant
    Accountant Job Responsibilities

    Ensure books of account are up to date on Real-time basis.
    Prepare accurate Bank reconciliations on a daily basis.
    Ensure all statutory returns are filed within deadlines.
    Ensure Individual Balance Score Card Weightage is achieved.
    Receiving and Posting of Invoices after ensuring accuracy.
    Preparing Payments after reconciliations and ensuring all documents are in order.
    Preparing and filing of Statutory returns within deadlines.
    Participate in Stock take at regular intervals.
    Other tasks as may be assigned by the Chief Accountant or the Finance Director

    Requirements

    Degree in business related courses preferably Finance and Accounting.
    CPA-K or ACCA
    Minimum of 3 years experience in a similar position in a commercial organization preferably in a manufacturing Industry.
    Must have worked with an ERP system

    Knowledge and Skills:
    Functional Skills:

    Knowledge of IFRS
    Keen to details
    Knowledge all applicable KRA Acts and mandatory returns, processes and dates

    Generic Skills:

    Proficient with MS Office.
    Proficient with any Payroll software.
    Proficient with any ERP software.

    Behavioral Skills:

    Smart working
    Team Player
    Good communication skills.
    To be able to work without supervision.

    Interface

    With Internal Customers.
    HR Team
    Warehouse Team
    Procurement Team
    Production Team
    Maintenance Team
    Sales Team
    Quality Control Team
    All Directors

    Typical KPIs

    No supplier complaint for delayed or incorrect payment.
    No missed Statutory deadline.

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  • Marketing Officer 

Quantity Surveyor 

Technical Sales Consultant

    Marketing Officer Quantity Surveyor Technical Sales Consultant

    Duma Works is recruiting a Marketing Officer for Watervale Investments- Moko Furniture.
    About Moko
    Innovation, creativity, collaboration and care lead everything we do at Moko. An idea that comes from a team member can turn into a product or an activation that will delight our customers. It is with this innovative and collaborative spirit that we are starting to revolutionize the Kenyan home one piece of furniture after the other.
    The Napstar in action
    Moko’s goal is to change the way people experience their everyday home. We have recently launch our line of mattresses and are soon launching our first sofa collection. We’re looking for a young individual who will introduce our customers to the Moko’s Dream world while supporting the market research
    The ideal Napstar Officer is an analytical person who has a passion for engaging customers and tell the Moko story. They are self-motivated and keen to learn on the job. They enjoy taking on a variety of tasks from running marketing activation in a sleeping station to running market research surveys and they strive to achieve the best possible outcome.
    Responsibilities
    Run Marketing Activities

    Plan and execute marketing activation activities in malls and other locations for Moko’s mattresses ensuring that KPIs set are met
    Train and manage Moko Brand Ambassadors to animate the marketing activation in line with the brand spirit
    Keep an up to date record of leads and customers generated by each marketing activation and ensure that Brand Ambassadors complete all their reports on time
    Propose new ideas about ways to engage our customer with our brand and suggest improvements about marketing activation activities
    Support digital marketing team to generate and gather content for marketing and social media campaigns

    Offer Customer Care for our Customers

    Follow up on leads to coordinate when orders can be placed and mattresses delivered
    Coordinate with the “Dreamliner” delivery team to arrange home deliveries to customers
    Ensure that payments are collected and logged in our system
    Assist customers in case of queries such as replacement of the product or assistance with product guarantee

    Support Market Research

    Conduct market research and customers’ insights collections (both online and offline) through surveys or 1:1 interviews
    Arrange for focus group discussions and 1:1 interviews as requested by the Brand Operation Manager and Head of Branding
    Summarize data collected from market research and offer recommendations
    Collect testimonials from customers and provide any insightful feedback to management to develop our products and our brand

    Qualifications

    A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
    Previous marketing experience is a plus, but not a requirement
    Extremely strong interpersonal skills and success developing productive professional relationships
    An enthusiastic individual with outstanding problem solving skills to assist customers in their purchase and after sales journey
    Strong analytical skills and attention to detail—ability to analyze data and proactively identify and address issues with customer accounts
    An initiative taker who enjoys working independently once you receive clear directions from the manager
    Proficient with Microsoft Word and Excel
    Eager to join a young, quickly-growing organization and team

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  • Operations Coordinator Logistics

    Operations Coordinator Logistics

    About the role
    As the Operations Coordinator, you will oversee operations follow up and customer experience management for some of our key accounts. You will ensure we continually offer great service to our clients and bring up client’s feedback to management for corrective actions.
    Responsibilities

    Preparation and reviewing of quotes for the accounts
    Drive the negotiations to attain the best rates from vendors
    Running freight coordination operations in General Cargo and Household goods.
    Organizing deliveries and pickups, clearing operations along with clearing agent, making sure of fast invoicingand customer satisfaction.
    Organizing booking with the shipping lines and airlines for all outbound shipments, based on received rates.
    Keeping the clients constantly updated on the status of their shipments
    Organizing regular meetings with the clients to get feedback and understand ways to improve the service.
    Consolidate information gathered and make recommendations to management on improvement of the operations.
    Responsible for managing front of the house operations – taking client phone calls and walk-ins, and fieldingcommunications with vendors, prospective vendors, KRA/Customs…
    Occasionally extend your support to other functions aimed at achieving the goals of the organization.

    Qualifications

    3-5 years of experience ideally from a shipping, logistics background
    You have experience in Relocation and Household goods operations
    You have a track record of successfully managed client’s experiences
    You know how to communicate to stakeholders from diverse geographic and socio-economic backgrounds
    You have a vibrant personality and are a natural relationship builder
    You have outstanding organizational and coordination abilities
    You have 2-3 years driving experience with valid BCE driving licence.
    Ability to plan, organize, prioritize and perform multiple tasks in an orderly, efficient manner
    You have excellent email writing skills, clear and concise while still maintain a courteous expression
    Proficient in MS Office (Word, Excel, Outlook, Power Point)

    Competences

    You are highly adaptable and will easily blend with our tight team.
    You are confident to express your thoughts and give recommendations to management
    You take a proactive approach in addressing new situations and challenges
    Are open and comfortable working in an open and transparent culture, to receive feedback, positive or negative
    Are excited to work in a dynamic organization that blends start up and traditional approaches to management.
    You are open to flexible working hours and at the same time willing to stretch into longer working hours as perjob requirements.

    Other information

    This opportunity is based in Nairobi, Kenya. We will arrange a 3-month probation period with learning and performance objectives.

  • LCS Coordinator Spares 

Credit Risk Analyst 

Administrative Assistant 

Chief Technology Officer 

Real Estate Sales & Marketing Executive

    LCS Coordinator Spares Credit Risk Analyst Administrative Assistant Chief Technology Officer Real Estate Sales & Marketing Executive

    Duma Works is recruiting a LCS Coordinator Spares for our client, Krones LCS Center East Africa Ltd. The company provides after sales services to clients in the fields of process, filling and packaging technology.
    Department: LCS SalesReporting Structure: LCS Sales Manager
    Overview
    The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.
    Responsibilities

    Coordinate all enquiries, quotations and orders for Spares products
    Clarification of all queries before orders are placed
    Follow-up on status of each order with the supply chain department and keep customer informed on the status.
    Use the escalation procedure to prevent order delays by being pro-active
    Keep internal role players informed on status of key orders timeously
    Process invoicing and shipping documentation accurately and timeously.
    Work closely with the Finance Department to clear any queries and/or discrepancies.
    Follow-up with customers on OPEN quotations to ascertain status of a potential order.
    General administration/filing

    Requirements

    Degree/Diploma in Business Management or Purchasing and Supplies
    Minimum 1 year experience in a similar role

    Personal competencies

    Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
    Good communication skills ( written and verbal)
    Excellent sales & negotiation skills
    Attention to detail
    Ability to work under pressure
    Strong business administration skills
    Client focused

    Specific Job Skills

    Pricing knowledge
    Customer relations

    Computer Skills

    MS Office
    SAP

    Application deadline: 5th April 2018

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