Website: Website https://dumaworks.com/

  • Digital Content & Social Media Associate 

Front End Designer 

Sales Representative

    Digital Content & Social Media Associate Front End Designer Sales Representative

    Ref Number 3452
    Duma works is recruiting a Digital Content and Social Media Associate for one of our clients in Nairobi. The Digital Content and Social Media Associate is a creative and results-oriented online community manager.
    This is a unique opportunity for a self-motivated individual to generate and distribute high-quality multi-media content across a range of digital channels.
    Job Responsibilities

    Day-to-day management and measurement of online presence, increasing stakeholder engagement and commercial results
    Creating consistent and compelling content for our websites, blogs, newsletters and social media platforms (Facebook, Instagram, LinkedIn, YouTube and Twitter)
    Develop and execute a weekly content plan, including daily posting across all social media platforms
    Coordinate the graphic design, audio-visual and website design suppliers to feed into plan
    Approve all public-facing content such as calendars, brochures and roll-up banners
    Plan and evaluate digital outreach and advertising campaigns
    Ensure that all digital properties are optimized for search engines and maximum visibility
    Execute online conversion strategies, continually adopting innovative growth hacking approaches
    Lead strategic placement, syndication, and distribution in both online and traditional platforms
    Lead analytics and monitor key performance indicators across communications functions
    Cover outreach activities throughout the community.

    Qualifications

    Bachelor’s Degree
    Excellent verbal/written communication skills in Business English
    Experience running Google Adwords campaigns
    At least 3 years’ experience in multi-media content creation and content marketing
    Exposure to Digital Marketing
    Public Relations and Marketing training preferred
    Command of MS Office software (Word/Excel/Access)
    Strong team leadership and project management skills
    Detail-oriented, hands-on approach and ability to multi-task and work under pressure
    A growth mindset, sense of urgency and a willingness to pitch in are all required.

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  • Operations and Maintenance Technician 

Sales Manager 

General Manager

    Operations and Maintenance Technician Sales Manager General Manager

    Ref No 3445
    Duma Works is recruiting an Operations and Maintenance Technician for our client; a leading distributor and packer of tea and coffee among other products.
    Location: Mombasa
    Job Summary
    Operate/monitor multiple pieces of equipment during operation to ensure quality production and minimal unplanned stops.
    Job Duties

    Compliance with safety precautions and procedures
    Keeping the machine clean and follow housekeeping of the surrounding area
    Recommend, develop, and perform preventive or general maintenance procedures and standards
    Operation of the machine and keeping records of the daily production reports
    Operation and repair of the related ancillary equipment: air compressors, coders, chillers, tapers,etc.
    Ensure optimal efficient operation of the machine
    Compliance with the quality procedures and standards
    Maintaining availability of packing materials in the best condition at the dedicated area near the machine
    Record and report time, materials, faults, deficiencies, or other unusual occurrences.
    Assist in keeping good stock of spare parts and consumables
    Maintain any related work equipment and tools in the best condition.
    Carrying any other tasks requested by the direct manager.

    Qualifications
    Technical Competencies

    Troubleshooting
    Communication
    Repairing
    Operation
    Installation
    Maintenance
    Time management

    Behavioral Competencies

    Ability to work effectively with different people and teams of people by putting others at ease.
    Cooperating with others
    Showing leadership skills
    Ability to identify and set priorities

    Requirements

    University Diploma in Mechanical / Electrical Engineering
    Minimum of 2 years in manufacturing facilities; preferred in VFFS (Vertical Form Fill Seal) packing machines

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  • Accountant 

Client Partner 

Sales Manager 

Operations and Maintenance Technician

    Accountant Client Partner Sales Manager Operations and Maintenance Technician

    Ref No 3442
    Duma Works is recruiting an accountant for one of our clients, a logistics company in Kenya.
    Our client is looking for a committed accountant who will provide full general knowledge in accounts and finance to support the finance manager and to provide mentorship for the rest of the finance team.
    Job Responsibilities

    General ledger and bank reconciliations
    Monthly journals (accruals, prepayments, revaluations, etc)
    Investigation and correction of variances
    Preparing VAT returns and overseeing WHT payments
    Liaising with auditors
    Management of petty cash
    Any other responsibilities as requested

    Reporting

    Preparing weekly gross profit reports for the various departments
    Weekly cash flow forecasting
    Preparing monthly financial reports
    Performance of monthly variance analysis
    Forecasting and budgeting
    Other ad hoc reports

    Others

    Review and sign off overheads entries
    Review and sign off the work of  accounts assistant
    Implement and update policies and procedures in conjunction with the office manager
    Provide basic accounting training for the accounts receivable and accounts payable teams as and when required

    Requirements

    Minimum 2 years’ experience in a busy environment
    CPA Section 2 and or above
    Able to work without supervision
    Attention to detail
    Team player
    Excellent communication skills
    Excellent knowledge of computer skills (in particular excel)
    Knowledge in Pastel is an added advantage
    Quick Learner

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  • Program Assistant

    Program Assistant

    Job Description
     Your role will be to support the Program team with their core operations.  Together with the Program Manager, our growing team comprises six Business Development Advisors who offer strategic advisory to Ongoza’s cohort of entrepreneurs.
     
    The Program Assistant will support the Program Manager in coordinating the activities of the Program team as we grow to support more young entrepreneurs to build sustainable businesses. This is a full-time position based in Nairobi with occasional travel to the field. .
    Job Responsibilities
     Operational and Administrative Support (70%)

     Keep the Business Development Advisors accountable by ensuring all key outputs are delivered on time. This will require regular reminders of deadlines and keeping a repository of all outputs with a clear date on when each was submitted.
    Ensure all program reports are filed on time. This will include sending regular reminders to the Field staff and keeping the master dashboard updated and accurate.
    Support the Program Manager (PM) in planning yearly activities of the program team and keeps the program calendar updated.
    Maintain an updated record of all partner payments and sends a monthly report and reminders to partners and program staff including the PM.
    Manage and iterates alumni engagement strategy for future cohorts.
    Support the PM in conducting research of importance to Ongoza and devising follow-up strategies on the same.
     Assist the Program team to develop tools and templates for SMEs in Ongoza’s focus areas of product development, sales and marketing, strategy and operations.
     Maintain partners/ entrepreneurs’ records/ files on organization’s Dropbox.
    Develop and maintains an efficient filing system for the team, including assistance in processing calls for proposals as required.
    Coordinate the proofreading and editing of documents as required.
    Organize regular team meetings and conference calls/video-conferences, including the preparation and distribution of documents and providing the necessary technical devices.
    Take minutes of regular team meetings and other meetings.
    Assist in the orientation of new staff, interns, research fellows and consultants by providing them with the necessary documents and materials for orientation.

    Travel Management (15%)

    Maintain and regularly update travel plans and budget amounts to provide an accurate overview of the Program team’s travel budget, which includes liaising with field staff for their input.
    Advise the Program Manager of projected overruns.
     Responsible for formatting, distribution and filing of trip reports.
    Reconcile travel expenditures for all team members and submits them for authorization and payment. Workshops and Events (15%)
    Provide logistical arrangements support for workshops.
     Prepare training kits or information packages and sends material to participants in a timely manner.
    Coordinate registration process.
    Please note other responsibilities may be required based upon the growth of Ongoza.

    Qualifications for the Program Assistant Job

     A bachelor’s degree in a social science field required.
    At least two years work experience in a similar role preferably a start-up, SME or small business environment.
    Experience in database management and statistical analysis. SPSS a plus.
     Proficiency in Microsoft Office with experience in working with Microsoft Excel required.
    Strong verbal and written communication in English and Kiswahili.
     Attention to detail, strong organizational and analytical skills.
    Ability to work independently and as a team to solve organizational challenges.
    Have a passion for the Kenyan entrepreneurship ecosystem.

     About YOU

     You thrive in an entrepreneurial environment. You are an independent self-starter who flourishes in a changing environment and can manage yourself. You have excellent collaboration, communication, and problem-solving skills.
    You are open to learning and challenging yourself in order to grow the organization and yourself.
    You are highly organized. You have a keen eye to detail and an ability to establish systems to manage constant flows of information.
     You make things happen. You have a proven track record of meeting targets on time. You are creative, solutions-oriented, and willing to put in the time it takes to do a great job. You follow through.
    Most of all, you believe in our vision and mission – the power of youth-led businesses to transform Kenya.

  • Administrator & Executive Assistant

    Administrator & Executive Assistant

    Job Responsibilities
    Record-keeping/Database Management

    Responsible for implementing and maintaining all office and school record-keeping systems.
    Maintain a comprehensive web-based student database.
    Develop and tracks records and reports related to incidents, accidents, billing, average daily attendance, and test scores.
    Use both computer and manual filing systems which allow for efficient collection, retention, and retrieval of information.
    Complete forms which include purchase orders, online supply orders, conference/travel claims, mileage claims, timesheets, evaluation forms, enrollment cards, rosters and other related forms.
    Create and maintains student files.
    Maintains records for teacher and school budgets, student body funds, attendance, and other related records as needed.

    Document Preparation

    Prepare, create, and compose letters, reports, bulletins, and other documents for the school or instructional programs.
    Answers routine correspondence for the school manager.
    Prepare documents from rough draft, notes, recordings, or oral instructions.
    Submit print requests.
    Prepare reports from confidential records.
    Operate computer and standard office equipment.

    Communication/Customer Service

    Act as liaison between the school site and the general public by researching and conveying information concerning rules, regulations, policies, and laws.
    Addresse standard inquiries by letter, phone, e-mail, fax or personal contact.
    Maintain internal communication system insuring instructional, probation, and support personnel are kept informed of needed information.
    Interact with and assist students when necessary.
    Draft and interpret regulations and deal with queries and complaints procedures.
    Assist students and parents/guardians by explaining and enforcing school site requirements.
    Communicate as necessary with supervisor.
    Maintain confidentiality of records.

    Site / Program Support

    Ensure that appropriate calendars of activities are maintained for the school including establishment of schedules forparent conferences, Individualized Education Program (IEP) meetings, school visitors, and other meetings.
    Assist in the process of registering new students.
    Coordinate and schedule transportation for students and staff.
    Planning and coordinating school events
    Assist manager and other staff in planning and preparing for staff meetings, inservices, conferences, and workshops.
    Assist in the development of office procedures;
    Ensure appropriate security and safety methods are employed within the office.
    Order supplies and equipment for school ensuring adequate levels are maintained.
    Organise and facilitate a variety of educational or social activities.

    Qualifications

    A degree or higher in Business Administration or related field.
    5+ years’ experience in an administrative role.
    Any combination of training and/or experience which demonstrates ability to perform the duties as described.
    Experience working at as an executive assistant is desirable.

    Knowledge of:

    Standard administrative procedures and office operations, English grammar, punctuation, and spelling.
    Business formatting of documents.
    Basic research techniques.
    Standard software applications.
    Budget and accounting principles.
    Standard types of office filing systems.
    Proper telephone etiquette.

    Skill and Ability to:

    Operate standard office equipment.
    Accurately prepare, create, edit, and design memos, reports, letters, and other documents.
    Maintain complex databases and management information systems.
    Learn new software applications.
    Communicate effectively in oral and written form.
    Proofread material and make necessary corrections.
    Utilize time management techniques to organize and prioritize work.
    Read, interpret, and apply rules, laws, and procedures.
    Follow instructions.
    Work independently.
    Maintain confidentiality of student and program information.
    Work cooperatively and effectively with students, parents/guardians, colleagues and the general public.

    Skills

    Strong interpersonal skills to help you relate to students, academic staff, teachers, senior managers and colleagues in other areas of education administration.
    Excellent written communication skills.
    Team working skills and the ability to work alone without supervision.
    The ability to deal positively with change.
    Experience in organising, prioritising and managing your time effectively.
    IT skills in areas such as word processing, spreadsheets, databases and the internet as well as the use of social media.
    A flexible approach to work.

  • Program Manager

    Program Manager

    TRAC FM is attracting a new Program Manager for our Kampala office. This job will put the successful candidate in a leadership position to manage and execute new and running TRAC FM programs in Uganda. It involves managing projects with our current NGO/CSO partners, keeping good relations with our radio partners, training new radio hosts and attracting new potential partners to set up new programs.
    A special focus will be on our upcoming ‘Common Matters 2’ program. This 2-year program will cover a variety of thematic areas including Land rights, fair land compensation, disability rights and post-LRA transitional justice.
    The position of Program Manager requires you to have a wide field of interest. Not only do you have to assist our CSO/NGO partners to come up with sharp, relevant, and clear poll-questions and advocacy strategies, you will also have to maintain friendly but professional relationships with the radio stations we work with. Helping stations improve their talk-shows and making sure listeners are engaged in meaningful debates is key to a successful campaign.
    One of the most important aspects in the TRAC FM process is the strategic design of Advocacy Campaign Plans (ACPs). ACP’s are the blueprint for any TRAC FM advocacy campaign and cover mission statements, partnerships, key statistics of the thematic area and a lobbying strategy where collected data is effectively used to meaningfully impact the existing narrative within a certain issue. The strategy should be designed to reach the right decision makers and ultimately advance the campaign objective.
    Responsibilities

    Developing strategic advocacy campaign designs with partner CSOs
    Keeping good, clear and strong relationships with our 20 radio partners
    Delivering and reporting on targets of running projects
    Attracting new partnerships in Uganda
    Working with local Ugandan staff (4 staff members)
    Attending events and making presentations
    Setting up program budgets and targets
    Overseeing graphic design of info-graphics and PR material
    Traveling across Uganda to give training and set up projects
    Keeping a strong online presence for the organization
    Reporting to and strategizing with HQ management

    Job Requirements

    Academic degree (MA), preferably in a relevant field such as Business studies, Media studies, international relations, social sciences
    At least 2 years of relevant work experience
    Hardworking and self-motivated
    Experience/affinity with the African continent and it’s socio-political challenges.

    The position as Program Manager is versatile and requires an all-round person how can combine strategic planning, team/partner management, innovative solutions, diligent reporting, general oversight and pro-active acquisition of new programs and proposals. We are looking for a candidate who:

    Has proven experience in program management
    Experience with project planning and M&E
    Experience with report and proposal writing
    Motivator and a good communicator
    Understanding of financial management
    Can build and effectively manage a team
    Able to follow-up and request for instructions from head-office
    Is talented and fluent in both speaking and writing in English
    Has an entrepreneurial spirit, looking for opportunities to expand TRAC FM’s scope
    Has an affinity with and experience in journalism, new media, and advocacy
    Is a digital native (good ICT skills- Social media, MS office, google drive etc)
    Has an affinity with graphic design (for infographics and reports)
    Finally, the Program Manager is expected to attract new partnerships, raise funds, write proposals and successfully participate in events and conferences. Good networking skills are a must.
    An established network in the (Ugandan) media and/or NGO sector are a plus.

  • Business Development Executive 

English Teacher

    Business Development Executive English Teacher

    Ref Number 3409
    Duma Works is recruiting a Business Development Executive for one of our clients. The company is a leading importer of fine wines and champagnes. It imports over 200 different wines from  South Africa, Argentina, Chile, Spain, Germany, and France.
    Job Responsibilities

    Present, promote and sell products/services using solid arguments to existing and prospective customers
    Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    Establish, develop and maintain positive business and customer relationships
    Reach out to customer leads through cold calling
    Expedite the resolution of customer problems and complaints to maximize satisfaction
    Achieve agreed upon sales targets and outcomes within schedule
    Coordinate sales effort with team members and other departments
    Analyze the territory market’s potential, track sales, and status reports
    Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    Keep abreast of best practices and promotional trends
    Continuously improve through feedback 

    Qualifications for the Business Development Executive Job

    Wines and Spirits Related Education Course
    Computer Driving License
    Sales and Marketing Education
    Proven work experience as a sales representative
    Excellent knowledge of MS Office
    BS/BA degree or equivalent
    Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
    Minimum 5 years’ experience in similar Role
    Must have worked for an FMCG company
    Must have working experience in the alcohol division
    Must have experience marketing and selling alcohol

    Skills Required

    Highly motivated and target driven with a proven track record in sales
    Excellent selling, communication and negotiation skills
    Prioritizing, time management and organizational skills
    Ability to create and deliver presentations tailored to the audience needs
    Relationship management skills and openness to feedback

    Desired Soft Skills

    Driven and result oriented
    A personal liking for Wine and Travel
    Interest In Cooking and Writing

     Ideal Candidate Background

    Young Professional with the ability to sell! Must be social and genuinely enjoy being around people.
    Some travel experience in their past is wanted.
     A love for food is also important.

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  • Supply Chain Coordinator 

Assistant Property Manager

    Supply Chain Coordinator Assistant Property Manager

    Ref No 3373
    Duma Works is recruiting a Supply Chain Coordinator with experience in the petroleum industry for our client in Nairobi. Our client is a leading petroleum supply and distribution company in Kenya.
    Job Responsibilities

    Stock Control in KPC and ALL Hospitality depot
    Product pricing in projection with OTS cycles
    Supply and Logistical support to the company’s Uganda and Rwanda affiliates
    Planning for ALL OTS related product supplies
    Daily analysis regional stock ‘wetness’, gathering and compilation of competitors activities, analysis of applicable corporate governance issues
    Efficient Coordination of OTS product supplies  and other suppliers in order to ensure timely deliveries and zero product stock outs both for the company and mother company in Uganda
    Management of the Company-KRA , SIMBA interface for stocks
    Oversee product receipts and subsequent deliveries to customers/Hospitality depot.
    Oversee prompt processing of all product supply invoiced billed to the company to facilitate prompt access to product
    Timely processing of all applicable duty payments for OTS imports.

    Requirements

    2+ years experience in supply chain management
    Minimum 1 year experience in petroleum industry
    Any course from Petroleum Institute will be preferable.
    Flexible to travel within Kenya as per the need of the hour.

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  • Sales Executives

    Sales Executives

    Job brief
    We are looking for a high-performing Sales Executive to help our client meet customer acquisition and revenue growth targets by keeping the company competitive and innovative. You will be responsible for maximizing the sales team potential, crafting sales plans and justifying those to plans to the upper management.
    Job Responsibilities

    Achieve growth and hit sales targets by acquiring clients and servicing existing ones.
    Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
    Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
    Present sales, revenue and expenses reports and realistic forecasts to the management team
    Identify emerging markets and market shifts while being fully aware of new products and competition status

    Requirements

    BS/MS degree in business administration or a related field
    Successful previous experience as a sales representative, consistently meeting or exceeding targets
    Committed to continuous education through workshops, seminars and conferences
    Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
    Proven ability to drive the sales process from plan to close
    Strong business sense and industry expertise
    Excellent mentoring, coaching and people management skills

  • Commercial Sales Executive

    Commercial Sales Executive

    Reporting to:  Chief Commercial Officer
    The Commercial Sales Executive will be responsible for the generation and development of both inbound and outbound new business opportunities. The role is focused purely on new business and the person must be ‘sales hungry’ and who can exploit their exceptional sales skills with effective and successful results.
    Qualifications

    You will develop new business relationships, generate and negotiate new income for the company as per agreed annual targets
    Presenting the company to potential clients through direct communication in face to face meetings, telephone calls and emails
    You will be expected to spend 80% of your time out of the office in meetings.
    Responsible for your own lead generation and appointment setting
    Actively and successfully manage the sales process: lead generation; credentials pitch; establishing needs; solution pitch; negotiation; close; handover to the NOC team
    Possess drive, motivation and acute attention to detail in ensuring all sales opportunities to the company are captured and explored
    As a representative of the company at industry events and tradeshows, your professional manner and polished appearance will aid your intention of gaining new business leads and contacts
    Managing and maintaining a pipeline and ensuring all sales administration is current using CRM software
    9Create and be accountable for all client proposals, contracts and any further documentation, following the company procedure
    Responding to tenders and requests for information in a timely manner
    Ensuring the company remains proactive and responsive to prospective clients
    Any other roles that may be assigned to you by the management

    Prospective candidates must be Graduates from a recognized University, have had field experience in the Technology Sector, and are able to deliver results through others without direct authority.Relationship management experience is essential.
    Success Criteria: This Positions holders will review Key Performance Indicators with the CCO on a quarterly basis.
    Key Attributes

    Grit, Persistence & Positiveness – Ability to take pride in their work with a never say die attitude
    Organized & Efficient
    Ownership & Accountability
    Respectful
    Integrity
    Resourceful – Can adapt and change tactics to sales environment
    Good Listeners yet inquisitive
     Coachable
    Alertness