Job Purpose: Outbound sales for a major office furniture company. Sales person will be responsible for winning new clients and converting leads into sales.
Duties and Responsibilities
Creating and maintaining sales pipelines
Maintaining and developing relationships with existing customers
Visiting potential customers for new business
Providing customers with quotations
Negotiating the terms of an agreement and closing sales
Gathering market and customer information
Recording sales and order information
Ensure customers are provided with accurate and timely information on sales transactions.
Responsible for accuracy of information, updating and monitoring of information from input to completion of the order.
Assist in ensuring availability of sample materials in the showroom.
Deal effectively with customer complaints and provide timely resolution.
Answer telephone inquiries promptly and professionally.
Contribute to the Business Development and any sales related work in the team.
Back-up and rotate through multiple sales support functions
Educational Qualifications and Experience:
Diploma in Sales & Marketing or related field
3 years experience in Sales or Marketing
Knowledge and Skills Requirements:
Be presentable, trustworthy and reliable
Strong customer-service, planning, problem-solving, organizing, selling and negotiating skills
Ability to work within diverse teams
Possess relevant IT skills
Must be result oriented and aiming at self-development
Good communication, interpersonal and leadership skills
Must have the ability to handle pressure and be self-motivated
Must have demonstrated history of driving sales in excess of 500,000/= per month (that is our bare minimum)
Attention to detail
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Website: Website https://dumaworks.com/
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Sales Executive Insurance Staff Country Director Site Operations Manager Head Bartender
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Accounts Payable Officer
Job Summary
We are looking for an AP/Payroll Accountant to join our accounting team! Reporting to the CFO, this position performs routine, straightforward, standardised duties of limited to moderate complexity.
Carries out clerical activities associated with financial and business record-keeping, such as accounts payable, cost records, and bank deposits. Maintains records of department expenditures.
Uses judgement to ensure transactions are in accordance with generally accepted accounting principles.
Accounts Payable Job Primary Job Responsibilities/Essential Functions
Reviews invoices for appropriate documentation and approval prior to payment.
Prioritises invoices for payment by due date/discount date and processes for payment accordingly.
Prints and obtains signatures on all accounts payable cheques.
Distributes signed checks as required.
Processes approved vendor payments in SAP
Maintains all accounts payable reports, corporate accounts payable files, and multiple tracking spreadsheets.
Continuous monitoring and maintenance of vendor remittance information.
Answers vendor inquiries and researches vendor account discrepancies.
Maintains the AP files.
Assists monthly closings by drafting various journal entries and working with Controller to meet necessary deadlines.
Process all vendor requests to be added to system by Controller.
Calculate, process payment, and file monthly Statutory taxes & VAT on a timely basis.
Maintains records of all internally submitted purchase orders, matches to invoices, and advises of deviation from procedure.
Prepares year-end analysis of accounts, and provides vendor account activities upon request.
Bank Reconciliations.
Payroll
Enters all payroll data for monthly payroll processing.
Organises and maintains complete payroll records.
Maintain and update employee incentive spreadsheets.
Other payroll related duties as necessary.
Requirements for Accounts Payable Job Two years’ experience in a busy accounting field.
CPA part 2
Analytical skills
Must have experience in spread sheets.
Prior experience in payroll processing is preferred.
Prior experience in SAP is an added advantage. -
Business Development Manager
Essential Duties and Responsibilities:
Selling products – Edible Oil , Crude Oil + Refined Oil , Soya Cake/Soya Meal/ Sunflower Cake/ Cotton Cake/Sunflower & Soya oil between the 3 locations in Kenya ( Nairobi, Thika, Nakuru )
Assist in Clearing Forwarding ( Imports and Exports of the products ).
Handle Logistics & Deliveries
Preparing weekly, monthly sales projections and inform H.O for future orders.
Deliver best quality products and ensure Customer satisfaction is a priority
Take references from existing customers and get more customers on board.
Prepare an annual sales and marketing strategy and budget.
Continuously monitor and report on achievements on a weekly, monthly and annual basis.
Prepare weekly sales and marketing reports for submission to the Chief Executive Officer and Managing Director.
Revise strategies weekly based on marketing reports and sales performance and submit to the Chief Executive Officer and Managing Director.
Ensure all customer inquiries and requests are appropriately responded to on time.
Oversee product research and development according to market trends and customer demand.
Oversee all advertising, publicity and brand management.
Lead on customer satisfaction surveys and report to management to inform on implications/future sales strategies.
Coordinate feasibility studies on proposed products.
Liaise with line departments with regards to performance on manufacturing, transportation of goods to customers, and invoicing.
Appraise the performance of the Marketing and Sales team members.
Review requests by line managers to recruit new employees and make appropriate recommendations to the Human Resource Department.
Any other duties assigned by the Chief Executive Officer / MD / Directors.
Requirements:
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines.
Maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
2-5 years experience working in a similar position.
Bachelors Degree in Sales and Marketing, Business development or a related field.
Reports to: MD / Head Sales -
Personal Assistant
Personal Assistant Job Duties
To provide administrative and executive assistance to the CEO of the organization while maintaining high levels of confidentiality and integrity. Public relations
Office Management & PA
Administration of contacts with local authorities & companies
Phoning companies to check contact details & set appointments
Build & maintain contact databases
Type and send letters & Email with good spelling
Search the Internet
Work as a hostess on trade fairs
Work autonomously
Required skills for Personal Assistant Job
Enjoy contacting people and being pleasant and courteous over the phone
Good computer skills
Proficiency in English and Swahili
Degree in any field
Sharp attention to detail
Smart and presentable
Excellent and pleasant telephone conversation skills including telesales
Excellent communication skills
At least 2 years experience -
Sales Development Representative Intern
Job Purpose: As a Sales Development Representative (“SDR”) you are a master of building pipeline (Sales Qualified Leads) within specific geographies and/or campaigns.
You leverage emails, networks, and social selling tools available to introduce brands to the Duma Works platform.
As an SDR, you will work closely with the SDR and Sales teams to:
Update current leads as needed
Generate new business opportunities to fuel pipeline and growth in EAST AFRICA
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Manage, track, and report on all activities and results using specified tools
Job Qualifications
Recent grad or working towards a degree or diploma in a Business related program
Experience working in a full time position
Positive and energetic phone skills, excellent listening skills, strong writing skills
Knowledge of business process, roles, and organizational structure
Passionate about technology, business, and winning
Proficient in using LinkedIn
Comfortable working on the internet and using search engines
Excellent verbal and written communication skills
Strong organizational and time management skills
Ambitious, results-oriented and target-driven mentality
Job Perks
Open and fun shared working environment/culture
This position could lead to a part-time or full-time opportunity in the future -
Production Manager
Roles and Responsibilities
Help in overseeing the production process.
Have overall responsibility for training of operators in the factory.
Ensure production is done in a timely manner and within quality guidelines.
Raise issues, problems and breakdowns with the engineering team as soon as possible and support in timely resolution.
Work with the Process Engineer to prepare the production schedule.
Supervise and motivate factory workers.
Ensure that all factory operators clock in and out every day and that records are accurate and this is checked and verified on a daily basis.
Work with HR on hours for monthly salaries as well as working with factory workers requests for leave and any other HR related issues.
Deal with people – a large part of the Production Manager’s job is dealing with people. It is important to treat people with respect.
Work with department heads to uphold and implement the company’s policies and goals
Ensure maintenance of all machinery/ production planning and stock outs
Daily production reports – updated in the system.
Applicant Requirements
Technical background (manufacturing), either education and/or work
A good communicator
Good team spirit
High energy
Computer literate, specifically email, word, and excel
More than 5 years of experience in a leading role in production
Thorough knowledge of budgets, capital projects, product cost, margin analysis.
Ability to lead, motivate and develop employees.
Excellent communication (verbal and written) and interpersonal skills.
Ability to develop new manufacturing process, techniques and flows, provide proper and thorough training and achieve successful implementation -
Sales Technician
Job Responsibilities
Have in-depth technical knowledge about our products, their technical specifications and their pros and cons
Conducting customer need analysis and presenting the customer with possible solutions
Understanding a product’s functionality and possible problems and figuring out a way to handle them
Determining the best products to meet the requirements of a customer
Providing technical expertise on products and/or service
Taking part in exhibitions, conventions and other events to help in the sales of products and/or service
Making a sale
Skills
Have a good understanding of the workings and meaning of technical specifications of digital photographic equipment
Be able to multi-task
Be good in spoken English communication
Be able to translate technical jargon so that people can understand it
Be well organized
Have business acumen
Be able to work under pressure
Be good in promotion and sales
Be good at handling technical resources
Have good presentation skills
Be able to make efficient demos within a specific period of time
Be able to focus and pay attention to detail
Be customer-oriented
Be friendly and approachable
Experience
2 Years’ experience in sales of similar equipment such as smart phones or digital cameras
Education Diploma in one or more of the following fields
Sales
Auto electrics
Media and photography
Hours 9:00am – 9:00pm Location Karen, Nairobi -
Finance & Administration Manager Front Office Manager Business Development
Job Description
The Finance and Administration (F&A) Coordinator will contribute to the day to day financial and administrative activities of the organisation, and play a key role in adhering and implementing company finance and administration policies.
The F&A Coordinator will be assigned ongoing responsibilities in finance, including bookkeeping, Quick-books transaction entries, report preparation, bank reconciliation, and others, as well as in administration, including: inventory management and reconciliation, vehicle and logistics, procurement, asset management, and others.
Specific roles and responsibilities include:
Finance
Contribute to financial systems implementation, budgeting, expenditure tracking, and financial reporting and accounting
Help ensuring effective internal controls and minimising risks
Maintain books, record transactions via Quick-books, reconcile discrepancies
Contribute to monthly close procedures, including bank reconciliation
Assist in the preparation of monthly and quarterly financial reports
Admin
Implement tasks across multiple functional areas including HR, procurement, inventory, asset disposition, travel and logistics
Conduct local procurement, ensuring full compliance with company policy
Help to manage inventory and all other assets, monitor and report daily stock movements, ensure proper reconciliation on an ongoing basis (weekly and monthly)
Provide active support to the Customer Service Team and Installations Team as needed
Pro-actively make recommendations for better work methods for improved efficiency and company profitability
Minimum Qualifications and Experience
Education: Bachelor’s degree in Accounting, Business Administration, Procurement and Logistics or related education. Certification in CPM a plus but not required
3+ years of relevant experience with increasing levels of responsibility
Self-starter with strong problem solving skills, ability to multi-task, and strong attention to detail
Must have the force of character sufficient to properly represent the organization’s interests with suppliers and be a person of high integrity as well as team player
Proficient with Microsoft Office systems
Proficiency in Quick Books is highly desirable
Must be able to read, speak, write, and understand the English language
Willingness to continuously learn and be open to feedback to improve individual development
A six-month trial period will be expected.
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Sales Manager
Responsibilities
Build fundamental account plans, operational strategy and drive activity.
Be involved in all aspects of the sales process working with the local account teams, senior level relationship management, product demonstrations, contract negotiation, sales closing.
Generate leads through cold-calling, networking and various other prospecting techniques.
Determine qualified leads through evaluation of prospect requirements and development of a concise understanding of prospects’ decision-making processes and criteria.
Development of relationships with decision-influencing, senior executives within prospect organisations.
Coordinate product demonstrations and workshops for perspective clients.
Demonstrate customer-specific benefits of products with a high degree of proficiency. Analyse and understand customer insights and market trends.
Travel extensively to customer sites to conduct sales activities.
Accurately forecast future business.
Required Skills & Qualifications
Demonstrated Sales of Banking and/or Financial Services Industry Software in Africa.
5 years of sales experience with a proven track record of accomplishment. ·
FSI/Banking Software Sales (5 years of work experience) ·
Be rather a “Hunter” than a “Farmer” ·
Possess the ability to conceptualize and build value propositions that deliver a compelling message
Strong solution sales professional with a proven record of achieving /exceeding annual quota target. ·
Clearly understands the nuances and dynamics involved in selling software licenses.
Experience of environments where the sales process involves multiple tiers of complex organisations and where the sales cycles are long and consultative.
Must proactively own the entire sales process and be able to handle multiple responsibilities simultaneously.
High competence in delivering product presentations and managing client workshops and proof of concepts. ·
Strong commercial awareness, excellent client facing and interpersonal skills
Must be a self-starter & have strong communication skills. University degree is required.
Fluent in English and French and local dialects are highly desirable. -
Data & Database Assistant
Duma Works is recruiting a Data and Database Assistant for one of four clients. The hiring company is a non- profit firm that deals with farm produce to ensure food security in Africa.
Job Description
Objective 1: Prepare manageable annual and seasonal reporting plans and target sheets for field staff and VBAs (Village Based Advisors)
Key activities & responsibilities to achieve this objective:
Understand master reporting work plan and individual project/program reporting work plans and milestones expected for each project/ program and data assistant work plans
Understand relevant parts of data indicator sheets
Work with Reporting & Evaluation Coordinator to translate master reporting work plan encompassing all program deadlines, and into individual work plans for each data assistant to ensure that data from field reaches office with adequate time so that it can be processed in time for program quarterly reports. This may involve staggering of reporting from different projects/ networks/ counties to manage workflow of the reporting/data team
Translate data assistant work plans to individual target sheets for each RC, ARC, NC and VBA in each area for each year and each season
Provide each field staff and the relevant Monitoring Officer with target sheets and ensure they understand what they are responsible for achieving on monthly/seasonal/quarterly/annual basis.
Objective 2: Ensure monthly collection, input, compilation and storage of data and update field staff and Reporting and Evaluation Officer on progress against plans and targets
Key activities & responsibilities to achieve this objective: Ensure field staff understand what the target sheets mean in terms of their activities and responsibilities (so that the data they report is compliant)
Distribute correct reporting forms to field team and ensure they are completed correctly and submitted on time;
Confirm and verify accuracy of data in the reports received from the field staff, and Contacts preparers of monthly reports documents to resolve questions, inconsistencies, or missing data
Liaise with the admin/ logistics to get update of farm inputs sent to the field, so that the Coordinators in the field can provide up to date reports on dissemination, sales and input use
Be aware of the critical importance of meeting program targets with clean and accurate data (falsifying records to meet targets is unacceptable under any circumstances and constitutes fraud)
Keep a routine follow up (weekly/monthly/quarterly – depending on activity type) with field staff (typically NCs / ARCs / RCs) of program activities (as specified in work plans – e.g. vaccinations, veg/tree nurseries, field days, small pack dissemination, logbook completion);
Summarize data accurately and generate good quality data summaries backed up with supporting evidence (that meet donor criteria) in advance of reporting deadlines for review/finalization
Update each Field Coordinator (RC/ ARC/ NC) on progress against targets on a monthly and quarterly basis, including disaggregation by VBA;
Provide weekly and monthly updates to Reporting & Evaluation Officer on progress of each network against targets along with early warning of challenges, delays or forecasted failures or over-achievements; ensuring that the data coming in is being updated in soft copy tracking systems (database(s)),
Make monthly updates to records of presence/ absence of each VBA along with locations, GPS positions, ID numbers, signatures and related bio data. Summary of number of VBAs (and gaps in information) to be provided to Reporting & Evaluation Coordinator on a monthly basis;
Store data (hard and soft copies) in clear organised manner that is findable and searchable on request. Each member of the Reporting Team should be able to find any and all data on request within a short time.
Objective 3: Submit well-compiled data summaries and supporting evidence to Reporting and Evaluation Officer ahead of deadlines
Key activities & responsibilities to achieve this objective: Generate statistical and data summaries and submit to Reporting & Evaluation (and other members ofthe team including Business Development, Program coordinators) as requested
Respond to inquiries regarding entered data as requested and maintains accurate and up-to-date data.
Update the Reporting & Evaluation Officer on reports received from Coordinators, so that they can be cross referenced with their target achievement.
Liaises with the Communication team in ensuring that posters or learning materials needed in the field are printed and laminated and dispatched to the field on time.
Internal Relationships Reporting and Evaluation Coordinator
Communications Officer
Program coordinators/officers
Field staff
Monitoring officers
Reporting Responsibilities (which reports/documentation does this role produce) Data summaries
Statistical reports
Reports received and missing from field staff (summaries/dashboards)
Qualifications for Data & Database Assistant Job Secondary school certificate, B or higher
Computer training certificate (MS Office programs)
Diploma or certificate not required but desirable
Essential Skills and Experience Quick and accurate typist
Intermediate + MS Excel skills
Good communication skills
Excellent computer/information system skills, including resource management system
Attention to detail and accuracy, organizational skills
Good team player
Able to work at a high pace without constant supervision
Preferred Skills and Experience Database experience
Interest in well-being of farmers in Kenya/East Africa, including direct personal experience of farming