Website: Website https://canonical.com/

We are looking for software engineering managers, ideally with strong background in Go, Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.

We expect you to have

Bachelor’s degree or equivalent in Computer Science or a related engineering field.
Experience as a software developer in a high-level language – preferably Go or Python.
Experience as a hands-on engineering manager or a team lead.
Experience building, deploying, and operating distributed systems and APIs.
Excellent verbal and written communication skills in English.
Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment.
Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels.

Apply via :

boards.greenhouse.io

As a lead for strong engineers, technical leadership and a solid background in software engineering is a must, so that you’re able to challenge and grow your team members. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

What you’ll do

Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest server-class hardware platforms and software stacks
Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Develop your team through coaching, mentoring, leading by example, and feedback
Oversee commercial engagements and support timely delivery on agreed project milestones
Ensure an ongoing commitment to strict quality and reliability standards
Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps
Work from home with global travel up to twice a year for up to two weeks

Valued Skills And Experience

Proven track record in technical roles with Linux, preferably Ubuntu or Debian
High quality software engineering with in-depth knowledge of C/C++ and Python
Experience with one or more of: Ubuntu – kernel and userspace, deb/snap packaging, embedded linux, QEMU/KVM and/or OVS/OVN
Experience working directly with customers, going beyond resolving their technical issues, to interpreting their business challenges and effectively communicating how your solution will meet their needs
Experience managing software engineers with a track record of planning, delivery and quality
Effective collaboration across multiple internal teams, building trust and delivering results

Apply via :

boards.greenhouse.io

We are seeking candidates of all experience levels from recent University graduates up through seasoned industry experts who are enthusiastic to develop software in multiple areas including security mitigation, feature development, patching and test. This person must have a background in software engineering, be motivated to work in a distributed team and willing to travel globally up to 4 times a year for internal and external engineering events.

What You’ll Do

Collaborate regularly and proactively with a globally distributed team
Work closely with external silicon, cloud, or hardware manufacturer delivery teams on bleeding edge platforms
Diagnose and resolve issues in the kernel reported by customers and the community
Take personal responsibility for the delivery of various flavors of the Ubuntu Linux kernel
Improve tooling and automation for delivery and test of Ubuntu Linux kernels
Submit, review, and apply kernel patches, working with both internal and external upstream maintainers

Who You Are

Well-organized, self-starting and able to deliver to fixed schedules
Demonstrated ability to present oneself in a professional manner when interacting with colleagues, business partners, and the open source community
Ability to communicate effectively in English, both written and oral
Earned a bachelor’s (or equivalent university level) degree, preferably in a technology field
Significant programming experience in C, with Python and Bash scripting also highly regarded
Solid background with git
Broad knowledge of the Linux kernel and kernel subsystems
Demonstrated experience with kernel patching and debugging
Knowledge/experience with Linux kernel upstream processes and release cycle
Strong grasp of device drivers, BSP’s, and other low level system engineering
Prior experience with Ubuntu/Debian/Snap packaging would be highly regarded

Apply via :

boards.greenhouse.io

What you’ll do

Build and lead a team of engineers in your timezone
Develop talent through coaching, mentoring, feedback and hands-on career development
Demonstrate sound engineering principles and directly contribute toward your team’s goals
Set and manage expectations with other engineering teams, management, and external stakeholders
Lead modern, agile software development practices
Ensure a healthy, collaborative engineering culture in line with the company values
Be an active part of the leadership team and collaborate with other leaders in the organisation
Build automated, highly reliable image delivery, testing and publication pipelines
Engage with many other teams at Canonical, as well as the open source community and commercial partners
Work from home with global travel up to 15% for internal and external events

Who you are

You love to mentor, develop and grow people, and have a track record of doing it
You are knowledgeable and passionate about software development
You are focused on success and the delivery of timely, high quality software
You have experience and commitment to agile development methodologies
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Software development experience in Python or Golang
Effective written and verbal communication skills
Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS

Apply via :

boards.greenhouse.io

Our regional Technical Support Managers run world-class Technical Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting.

You’ll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

Key Responsibilities

Management of a professional support team, including skills development and performance management
Operational control, shift scheduling, accountability for key performance indicators (KPIs)
Ensures that all customer cases are responded to within the SLA, and in a professional manner
Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
Accountability for customer satisfaction
Contribution to the support knowledge base
Continuous improvement to the team’s processes and support service delivery
Hire, develop and train support team to match business requirements
Work with the leadership team to drive growth and transformation initiatives

Required Skills And Experience

Extensive CLI experience with Linux at a technical level (Support, Development, Implementation).
Experience or knowledge of OpenStack, Public Cloud and Virtualization technologies.
Leadership experience, and preferably team management experience
Confidence under pressure, with proven track record of high customer focus
Preferably fluent in two languages English being primary
Excellent communication skills (verbal and written)

Apply via :

boards.greenhouse.io